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Bedienungsanleitung Cisco Systems OL-10984-01

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  • Cisco Systems OL-10984-01 - page 1

    Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 User Guide f or Cisco Unif ied P er sonal Communicator for Macintosh, Release 1 .1 9/1 4/2006 Text Part Number: O L-10984-01 ...

  • Cisco Systems OL-10984-01 - page 2

    THE SPECIFICA TIONS AND INFORMA TION REGARDING THE PR ODUCTS IN THIS MAN U AL ARE SUBJECT TO CHANGE WITHOUT NO TICE. ALL ST A TEMENTS, INFORMA TION, AND RECOMMENDA TION S IN THIS MANU AL ARE BELIEVED TO BE A CCURA TE BUT ARE PRESENTED WITHOUT W ARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USE RS MUST T AKE FULL RE SPONSIBILITY FOR THEIR APPLICA TION OF ...

  • Cisco Systems OL-10984-01 - page 3

    THIS SOFTW ARE IS PR O VIDED "AS IS" AND ANY E XPRESSED OR IMPLIED W ARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED W ARRA NTIES OF MERCHANT ABI LITY , FITNESS FOR A P AR TICULAR PURPO SE, TITL E AND NONI NFRINGEMEN T ARE DISCLAIMED. IN NO EV ENT SHALL VO VIDA NETWORKS, INC. OR ITS CONTRIBUTORS BE LIABLE FOR ANY DAMA GES IN EXCESS ...

  • Cisco Systems OL-10984-01 - page 4

    This document and the information con tained herein are provided on an"AS I S" basis and THE CONTRIBUTOR, THE O RGANIZA TION HE/SHE REPRESENTS O R IS SPONSORED BY (IF AN Y), THE INTERN ET SOCIETY AND THE INT ERNET ENGINEERIN G T ASK FORCE DISCLAIM ALL W ARRANT IES, EXPRESS OR IMPLIED, IN CLUDING BUT N OT LIMITED T O ANY W ARRANTY THA T TH ...

  • Cisco Systems OL-10984-01 - page 5

    Cryptographic de vices implementin g this standard may be cov ered by U.S. and foreign patent s issued to the International Busines s Machines Corporation. H o wever , IBM has granted nonexclusiv e, royalty-free licenses under the pat ents to make, use and sell apparatus whi ch complies with the standard. The t erms, conditions and scope of the lic ...

  • Cisco Systems OL-10984-01 - page 6

    * Redistribution and use in source and binary forms, with or without * modificatio n, are permitted provided that the follo wing conditions * are met: * * 1. Redistributions of source co de must retain the above copyright * notice, thi s list of condi tions and the follo wing disclaimer . * * 2. Redist ributions in binary form must reproduce th e a ...

  • Cisco Systems OL-10984-01 - page 7

    * ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT , INDIRECT , INCIDENT AL, * SPECI AL, EXEMPL AR Y , OR CONSEQUE NTIAL D AMAGE S (INCLUDI NG, BUT * NOT LIMITED TO, PR OCU REMENT OF SUBSTITUTE GOODS OR SER VICES; * LOSS OF US E, D A T A, OR PROFITS; OR BUSINESS INTERRUPTION) * HOWEVER CA USED AN D ON ANY THEOR Y OF LIA BILITY , W HETHER IN CONTRA CT , * ...

  • Cisco Systems OL-10984-01 - page 8

    * as the author of the pa rts of the library used. * This can be in the form of a textual messag e at program startu p or * in documentati on (online or textual) provided with the package. * * Redistribution and use in source and binary forms, with or without * modificatio n, are permitted provided that the follo wing conditions * are met: * 1. Red ...

  • Cisco Systems OL-10984-01 - page 9

    * derivati ve of this code cann ot be changed. i.e. this code cannot s imply be * copied and put under another di stribution licence * [including t he GNU Public Licence. ] */ Libxml2 Except where otherwise noted in the source co de (e.g. the files hash.c, list.c and the trio files, which are cov ered by a simil ar licence bu t with different Copyr ...

  • Cisco Systems OL-10984-01 - page 10

    __________ ____________ ____________ ____________ _________ CCSP, CCVP, the Cisco Square Bridge logo, Foll ow Me Browsing, an d StackWise are trademarks of Ci sco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Stud y are service marks of Cisco Systems, Inc.; and Access Regi strar, Aironet, BPX, Cat aly st, CCDA, CCDP, CC ...

  • Cisco Systems OL-10984-01 - page 11

    xi User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 CONTENTS CHAPTER 1 Introducing Cisco Unified Personal Communicator 1-1 About Cisco Unified Personal Communicator 1-1 About Available Features 1-2 Cisco Product Security Overview 1-2 Setting Up Cisco Unified Personal Commu nicator 1-3 System Requirements 1 ...

  • Cisco Systems OL-10984-01 - page 12

    Contents xii User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Responding to Incoming Calls 2-8 Working With Conversatio ns In Progress 2-9 Entering Touc h-Tone Responses 2-10 Transferring Calls 2-10 Showing or Hiding the Roster of Particip ants 2-11 Changing the Audio Vo lume and Video Transmission 2-11 ...

  • Cisco Systems OL-10984-01 - page 13

    xiii User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Contents About Merging Calls 5-1 Merging Calls 5-2 Working With Conference Ca lls In Progress 5-3 CHAPTER 6 Sending E-Mail Mess ages 6-1 CHAPTER 7 Managing Conta cts 7-1 About the Contact L ist 7-1 Working With Contacts 7-2 Searching for Contac ts 7-3 A ...

  • Cisco Systems OL-10984-01 - page 14

    Contents xiv User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 CHAPTER 10 Troubleshooting 10-1 Installation Problems 10-2 Problems Logging In and Connecting to the Network 10-2 Configuration Problems 10-2 Problems with the Console 10-3 Problems with Reachability 10-3 Problems Making Calls 10-4 Problems Wi ...

  • Cisco Systems OL-10984-01 - page 15

    CH A P T E R 1-1 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 1 Introducing Cisco Unified Personal Communicator This introducti on includes the follo w ing t opics: • About Cisco Unif ied Personal Communicator , page 1-1 • Setting Up Cisco Unified Personal Communi cator , page 1-3 • About Logging ...

  • Cisco Systems OL-10984-01 - page 16

    Chapter 1 Introdu cing Ci sco Unified Personal Communicator About Cisco Unified Personal Communicator 1-2 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Key Features and Benefits • V iew real-t ime av ailability of other p eople who use Cisco Unified Personal Commu nicator. • Click-to-call from the ...

  • Cisco Systems OL-10984-01 - page 17

    1-3 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 1 Introducing Ci sco Unified Personal Communicator Setting Up Cisco Unifie d Personal Communicator distrib ute or use encryption. Impo rters, exporters, di stribut ors and users are responsible for compliance with U.S. and local country la ws. By ...

  • Cisco Systems OL-10984-01 - page 18

    Chapter 1 Introdu cing Ci sco Unified Personal Communicator Setting Up Cisco Unified Personal Communicator 1-4 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Step 2 Obtain the disk image ( CiscoUnifi edPersonalCommunicator -K9.dmg) from your system administrator . Step 3 If the disk image does not moun ...

  • Cisco Systems OL-10984-01 - page 19

    1-5 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 1 Introducing Ci sco Unified Personal Communicator Setting Up Cisco Unifie d Personal Communicator Step 2 If necessary , set the camera as the def ault microphone: Ch oose System Pref ere nces > Sound , then click Input . Step 3 Click your cam ...

  • Cisco Systems OL-10984-01 - page 20

    Chapter 1 Introdu cing Ci sco Unified Personal Communicator About Logging In 1-6 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Related Topics • Setting Up Cisco Unified Personal Communi cator , page 1-3 About Logging In Y ou must log in in order to use Ci sco Unifi ed Personal Communicator. Y ou can ...

  • Cisco Systems OL-10984-01 - page 21

    1-7 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 1 Introducing Ci sco Unified Personal Communicator About the Cisco Unifie d Personal Communicator Console Related Topics • About Logging In, page 1- 6 About the Cisco Unified Personal Communicator Console The console is the main hub of th e Cis ...

  • Cisco Systems OL-10984-01 - page 22

    Chapter 1 Introdu cing Ci sco Unified Personal Communicator About the Cisco Unified P ersonal Communicator Console 1-8 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 ...

  • Cisco Systems OL-10984-01 - page 23

    1-9 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 1 Introducing Ci sco Unified Personal Communicator About the Cisco Unifie d Personal Communicator Console Changing the View of the Console and Its Panes Item Description 1 Menu bar 2 T itle bar wi th standard op erating system buttons. 3 Pop-up m ...

  • Cisco Systems OL-10984-01 - page 24

    Chapter 1 Introdu cing Ci sco Unified Personal Communicator About the Cisco Unified P ersonal Communicator Console 1-10 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Working With Items Listed in Panes Panes list people or co mmunications. Collapse a pane • Click the title bar of the pane. • Choose ...

  • Cisco Systems OL-10984-01 - page 25

    1-11 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 1 Introducing Ci sco Unified Personal Communicator Getting Documenta tion Getting Documentation The follo wing documentation is a vailable for this prod uct: Quick Start Guide http://www .cisco .com/en/US/products/ ps6844/products_user_guide_ li ...

  • Cisco Systems OL-10984-01 - page 26

    Chapter 1 Introdu cing Ci sco Unified Personal Communicator Uninstalling 1-12 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Uninstalling Procedure Step 1 Quit Cisco Unif ied Per sonal Communicator. Step 2 Move the follo wing ite ms to the trash: Step 3 Empty the trash. This Item In this Folder The Cis ...

  • Cisco Systems OL-10984-01 - page 27

    CH A P T E R 2-1 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 2 Having Conversations This section includes the following topics: • About Con versations, page 2-1 • Starting Con versations, page 2-2 • Responding to Incomi ng Calls, page 2-8 • W orking W ith Con versations In P rogress, page 2-9 ...

  • Cisco Systems OL-10984-01 - page 28

    Chapter 2 Ha ving Conversations Starting Conversations 2-2 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 • Multiple con versation s on hold. • Multiple people in one con versa tion (a conference call.) See Chapter 5, “Hosting Conference Calls.” Starting Conversations Y ou can start audio and a ...

  • Cisco Systems OL-10984-01 - page 29

    2-3 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 2 H aving Conversations Starting Conv ersations Starting Conversations With People Listed in the Console If the person to call appears on an y list in your console, use one of the methods i n this section. If the person is not listed in your cons ...

  • Cisco Systems OL-10984-01 - page 30

    Chapter 2 Ha ving Conversations Starting Conversations 2-4 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Related Topics • Determining Callee Reachability , page 2-4 • Identifying Preferred Co ntact Methods, page 2-6 Determining Callee Re achability Y ou can vi e w the reachabil ity status of peopl ...

  • Cisco Systems OL-10984-01 - page 31

    2-5 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 2 H aving Conversations Starting Conv ersations The reachability icon beside the name of a person in the contact list tells you the av ailability of the person. Alternat ely , you can vie w their Cont act Details. Related Topics • Specifying Y ...

  • Cisco Systems OL-10984-01 - page 32

    Chapter 2 Ha ving Conversations Starting Conversations 2-6 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Identifying Preferred Contact Methods Every person i n your corporate director y has a preferred contact method. Each person can also specify a phone number or e-mail address b y which the y want t ...

  • Cisco Systems OL-10984-01 - page 33

    2-7 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 2 H aving Conversations Starting Conv ersations • In the console, click the Open Dialer button. • Choose File > T oggle New Call Dialer . Step 2 (Optional) If al l panes in the console are minimized, maximize one pane to vie w the entire d ...

  • Cisco Systems OL-10984-01 - page 34

    Chapter 2 Ha ving Conversations Responding to Incoming Calls 2-8 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Procedure Step 1 Select the number to dial. Step 2 From the applic ation menu, choose Services > Dial With CiscoUPC . Dialing From Your Macintosh Address Book Procedure Step 1 Follo wing s ...

  • Cisco Systems OL-10984-01 - page 35

    2-9 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 2 H aving Conversations Working With Co nversations In Progress Working With Conversations In Progress Y ou can do many things du ring a con versat ion: • Entering T ou ch-T one Responses, page 2-1 0 • T ransferring Calls, page 2-10 • Sho w ...

  • Cisco Systems OL-10984-01 - page 36

    Chapter 2 Ha ving Conversations Working With Co nversations In Prog ress 2-10 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 • Putting Con versations on Hold and Ret rievi ng Them, page 2-12 • Adding V i deo to Con versations, page 3-3 • Responding to Request s to Add V ideo to Con versations, pa ...

  • Cisco Systems OL-10984-01 - page 37

    2-11 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 2 H aving Conversations Working With Co nversations In Progress Showing or Hiding the Roster of Participants The roster lists audio and video participants in a con versat ion. If the participant is in your directory or contact li st, the na me a ...

  • Cisco Systems OL-10984-01 - page 38

    Chapter 2 Ha ving Conversations Working With Co nversations In Prog ress 2-12 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Putting Conversations on Hold and Retrieving Them Change the con versation v olume In the active con versation window: • Drag the v olume slider Freeze (pause) the video image ...

  • Cisco Systems OL-10984-01 - page 39

    2-13 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 2 H aving Conversations Working With Co nversations In Progress Related Topics • Creating Conference Calls, page 5-1 Ending Conversations Note If you want to end a call on hold, retrieve the call first, then end it. If you end the call without ...

  • Cisco Systems OL-10984-01 - page 40

    Chapter 2 Ha ving Conversations Working With Co nversations In Prog ress 2-14 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 ...

  • Cisco Systems OL-10984-01 - page 41

    CH A P T E R 3-1 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 3 Using Video T opics about video i nclude: • Setting Up Y o ur Camera, pa ge 1-4 • About V ideo Con versations, page 3-1 • Before Y ou Use V ideo, page 3-2 • Pre vie wing Y our V ideo Image, page 3-2 • Starting V ideo Con versatio ...

  • Cisco Systems OL-10984-01 - page 42

    Chapter 3 Using Video Before You Use Video 3-2 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Y ou can vie w video images in con versations wit h any of the follo wing users: • People who use Cisco Uni fied Personal Communicator and are set up to use video • People who use Cisco Unif ied V ideo Adv ...

  • Cisco Systems OL-10984-01 - page 43

    3-3 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 3 Using Video Starting Video Conversatio ns Starting Video Conversations For general inform ation about video co n versations, se e the “ About V ideo Con versations” section on page 3-1 . Procedure Step 1 Make sure you are ready to use vi de ...

  • Cisco Systems OL-10984-01 - page 44

    Chapter 3 Using Video Responding to Requests to Add Video to Conversations 3-4 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Procedure Step 1 Make sure you are ready to use vi deo. See the “Before Y ou U se V ideo” section on page 3-2 . Step 2 In the acti ve con versation window: • Click the Act ...

  • Cisco Systems OL-10984-01 - page 45

    3-5 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 3 Using Video Removing Video from a Conve rsation A pulsating vide o icon in the con versation windo w indicates that your video image is b eing transmitte d. Removing Video from a Conversation If you are in an audio -and-video con versation, you ...

  • Cisco Systems OL-10984-01 - page 46

    Chapter 3 Using Video Removing Vid eo from a Conversation 3-6 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 ...

  • Cisco Systems OL-10984-01 - page 47

    CH A P T E R 4-1 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 4 Using Web Conferencing W eb conf erencing topics inclu de: • About W eb Conferenci ng, page 4-1 • Adding W e b Conferencing to Con versations, page 4-2 • W orking W ith W eb Conferenci ng Sessions In Progress, page 4-3 • Comparison ...

  • Cisco Systems OL-10984-01 - page 48

    Chapter 4 Using Web Conferencing Adding Web Conferencing to Conversations 4-2 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Adding Web Conferencing to Conversations Procedure Step 1 Make su re you are set up to use w eb conferencing. See the “Setting Up V oice Mail and W eb Conferencing” section o ...

  • Cisco Systems OL-10984-01 - page 49

    4-3 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 4 Using Web Conferencing Working With Web Conferencing Sessions In Progress Procedure Step 1 In the acti ve con versation window , click the E-mail In vite button. Step 2 Add the e-mail addresses of the participan ts who need to joi n the web con ...

  • Cisco Systems OL-10984-01 - page 50

    Chapter 4 Using Web Conferencing Comparison with Cisco Un ified MeetingPlace Express Web Meetings 4-4 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Comparison with Cisco Unified MeetingPlace Express Web Meetings Note Information in th is section is useful only to people who are f amiliar with Cisco Un ...

  • Cisco Systems OL-10984-01 - page 51

    4-5 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 4 Using Web Conferencing Comparison wit h Cisco Unified Mee tingPlace Express Web Mee tings • Y ou do not need to schedule th ese confer ences in adv ance. • Y ou cannot change the d isplay language of the web conference. If you require full ...

  • Cisco Systems OL-10984-01 - page 52

    Chapter 4 Using Web Conferencing Comparison with Cisco Un ified MeetingPlace Express Web Meetings 4-6 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 ...

  • Cisco Systems OL-10984-01 - page 53

    CH A P T E R 5-1 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 5 Hosting Conference Calls Y ou can create conferenc e calls by mer ging con versations. • Creating Conference Calls, page 5-1 • About Mer ging Calls, page 5-1 • W orking W ith Conference Calls In Progress, page 5-3 Creating Conference ...

  • Cisco Systems OL-10984-01 - page 54

    Chapter 5 Hostin g Conference Calls About Me rging Calls 5-2 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Note • The Merge b utton is activ e only when more t han one con versation is in progress, and only i n the con versation windo w of the acti ve co n ver sation. • V ideo con versati ons beco ...

  • Cisco Systems OL-10984-01 - page 55

    5-3 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 5 H osting Conference Calls Working With Co nference Calls In Progress Working With Conference Calls In Progress Information ab out con versations applie s also to conference calls. See the “W orking W ith Con versations In Progress” section ...

  • Cisco Systems OL-10984-01 - page 56

    Chapter 5 Hostin g Conference Calls Working With Conf erence Calls In Progress 5-4 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 ...

  • Cisco Systems OL-10984-01 - page 57

    CH A P T E R 6-1 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 6 Sending E-Mail Messages Use the procedures in the following ta ble to open a blank e-mail message addressed to the preferred e-mail address of the selected person. T o Send E-Mail From Do This Any pane in t he console • Double-click a na ...

  • Cisco Systems OL-10984-01 - page 58

    Chapter 6 Send ing E-Mail Messages 6-2 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 ...

  • Cisco Systems OL-10984-01 - page 59

    CH A P T E R 7-1 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 7 Managing Contacts The follo wing topics describe ho w to manage your contact list: • About the Contact List, page 7-1 • W orking W ith Contacts, page 7-2 • W orking wi th Groups of Contacts, page 7-5 About the Contact List Y ou can a ...

  • Cisco Systems OL-10984-01 - page 60

    Chapter 7 Managing Contacts Working With Contacts 7-2 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 • Changing the V iew of the Console and Its Panes, page 1-9 • Identifying Preferred Co ntact Methods, page 2-6 Working With Contacts Y ou can perform the follo wing actions related to indi vidual co ...

  • Cisco Systems OL-10984-01 - page 61

    7-3 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 7 Managing Contacts Working With Co ntacts Searching for Contacts Y ou can search your corporate directory for a contact tha t matches your criteria. Procedure Step 1 Enter your se arch criteria i n the f ield in the se arch pane. Enter part or a ...

  • Cisco Systems OL-10984-01 - page 62

    Chapter 7 Managing Contacts Working With Contacts 7-4 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Working With Search Results Accessing Contact Details All information in the Contact Details windo w except the nickname comes from the corporate directory . T o change a c ontact’ s nickname, see the ...

  • Cisco Systems OL-10984-01 - page 63

    7-5 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 7 Managing Contacts Working with Groups o f Contacts Deleting Contacts from the Contact List Note If a contact appears more than once in your console, you must de lete each instance separately . T o delete contact s, use any of the foll owing met ...

  • Cisco Systems OL-10984-01 - page 64

    Chapter 7 Managing Contacts Working with G roups of Contacts 7-6 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Adding Contacts to Groups The contact that you want to add must al ready exist in your corporate directory. Y ou can add a contact to one or mo re groups. Procedure Step 1 If the group doe s ...

  • Cisco Systems OL-10984-01 - page 65

    7-7 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 7 Managing Contacts Working with Groups o f Contacts Deleting Groups When you delete a group, contacts in the group are also deleted. Ho we ver , if the contact belongs to multi ple groups, only the one instance is deleted. Y ou cannot delete the ...

  • Cisco Systems OL-10984-01 - page 66

    Chapter 7 Managing Contacts Working with G roups of Contacts 7-8 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 ...

  • Cisco Systems OL-10984-01 - page 67

    CH A P T E R 8-1 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 8 Working With Recent Communications Recent Communication s topics include: • About Recent Communicati ons, page 8-1 • W orking W ith the Recent Communications List and It s Entries, page 8-2 • Accessing V oice Mail, page 8-4 About Rec ...

  • Cisco Systems OL-10984-01 - page 68

    Chapter 8 Working With Recent Communications Working With the Recent Co mmunications List and Its Entries 8-2 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Working With the Recent Communications List and Its Entries T o Do This Do This Identify the communication type of an entry The first col umn in t ...

  • Cisco Systems OL-10984-01 - page 69

    8-3 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 8 Working With Recent Communications Working With the Recen t Co mmunications List and Its Entries About Recent Communications Items The follo wing information describes the items listed in the Recent Communications pane. • Items that are delet ...

  • Cisco Systems OL-10984-01 - page 70

    Chapter 8 Working With Recent Communications Accessing Voice Mail 8-4 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 • Items in bold ar e unread. Accessing Voice Mail Y ou can receive and listen to v oice-mail messages in Cisco Unified Personal Commu nicator. Icon Communication T y pe V oice-mail mes ...

  • Cisco Systems OL-10984-01 - page 71

    8-5 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 8 Working With Recent Communications Accessing Voice M ail Listen to voice mail • Re wind to beginning • Fast -pl ay re verse • Play • Paus e • Fast -pl ay forwar d • Seek (Re wind to a specif ic point in the message) • Change playb ...

  • Cisco Systems OL-10984-01 - page 72

    Chapter 8 Working With Recent Communications Accessing Voice Mail 8-6 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 ...

  • Cisco Systems OL-10984-01 - page 73

    CH A P T E R 9-1 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 9 About Your Preferences and Status Preferences and status topics include: • V iewi ng Y our Current Status, page 9-1 • Specifying Preferences, page 9-2 Viewing Your Current Status T o View This Do This The status of your connection Look ...

  • Cisco Systems OL-10984-01 - page 74

    Chapter 9 About Your Preferences and Status Specifying Pre ferences 9-2 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Specifying Preferences • Setting Up V oice Mail and W eb Conferenci ng, page 9-2 • Setting Up Auto matic Login and Password Entry , page 9-4 • Choosing the Acti ve Phone, page 9- ...

  • Cisco Systems OL-10984-01 - page 75

    9-3 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 9 About Your Preferenc es and Status Specifying Prefe rences Step 2 Choose CiscoUPC > Prefer ences . Step 3 Click Accounts . Step 4 Click Account Inf ormation . Step 5 In the list on the left side of the wind o w , click Unity V oicemail . Ste ...

  • Cisco Systems OL-10984-01 - page 76

    Chapter 9 About Your Preferences and Status Specifying Pre ferences 9-4 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Step 7 Click Sav e . Related Topics • Setting Up Cisco Unified Personal Communi cator , page 1-3 • Using W eb Conferencing , page 4-1 Setting Up Automatic Login and Password Entry ...

  • Cisco Systems OL-10984-01 - page 77

    9-5 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 9 About Your Preferenc es and Status Specifying Prefe rences • A utomatically log in using this pr of ile. In order to log in aut omatically , you must also check Remember the password f or this pr ofile . Related Topics • Canceling A utomati ...

  • Cisco Systems OL-10984-01 - page 78

    Chapter 9 About Your Preferences and Status Specifying Pre ferences 9-6 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 • Choose CiscoUPC > Prefer ences . Then click Prof ile and c hoose a Phone Mode option. • From the pop-up m enu near the top of the console, ch oose a phone option. Note If you ...

  • Cisco Systems OL-10984-01 - page 79

    9-7 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 9 About Your Preferenc es and Status Specifying Prefe rences Note T o choose t he phone on your o wn desk after you ha ve changed it, click Restore Default . Step 5 Click OK . Related Topics • Choosing the Acti ve Phone, page 9-5 Specifying You ...

  • Cisco Systems OL-10984-01 - page 80

    Chapter 9 About Your Preferences and Status Specifying Pre ferences 9-8 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 For e xample, if your pref erred contact method is Phone then when you double-click a contact name, Cisc o Unif ied Personal Commu nicator will phone that person. If you choose E-mail ...

  • Cisco Systems OL-10984-01 - page 81

    9-9 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 9 About Your Preferenc es and Status Specifying Prefe rences Specifying Your Reachability Status Y our reachability status automatically changes based on when you use your computer or your phone, un less you choose a reachability status to displa ...

  • Cisco Systems OL-10984-01 - page 82

    Chapter 9 About Your Preferences and Status Specifying Pre ferences 9-10 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Step 3 (Optional) Specify a custom status message. See the “Specifying Y our Custom Status Message” section on page 9 -11 . Specifying When Your Re achability Status C hanges Auto ...

  • Cisco Systems OL-10984-01 - page 83

    9-11 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 9 About Your Preferenc es and Status Specifying Prefe rences Related Topics • Specifying Y our Reachability Status, page 9 -9 Specifying Your Cust om Status Message Y ou can enter a custom s tatus message that users see when they do the follow ...

  • Cisco Systems OL-10984-01 - page 84

    Chapter 9 About Your Preferences and Status Specifying Pre ferences 9-12 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Step 2 Click the [+] b utton belo w the cate gory of message you wa nt to add (A v ailable, Busy , or A w ay). Step 3 Enter your custom status message , then press the <Enter> k ...

  • Cisco Systems OL-10984-01 - page 85

    9-13 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 9 About Your Preferenc es and Status Specifying Prefe rences Step 3 Click the [-] b utton belo w the message. Step 4 Click Done . ...

  • Cisco Systems OL-10984-01 - page 86

    Chapter 9 About Your Preferences and Status Specifying Pre ferences 9-14 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 ...

  • Cisco Systems OL-10984-01 - page 87

    CH A P T E R 10-1 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 10 Troubleshooting The follo wing topics can assist you wit h troubleshooting. • Installation Problems, page 10 -2 • Problems Logging In and Con necting to the Network , page 10-2 • Config uration Problems, page 10-2 • Problems with ...

  • Cisco Systems OL-10984-01 - page 88

    Chapter 10 Trouble shooting Installation Problems 10-2 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Installation Problems Problem When I doub le-click the disk image, I do no t see an opp ortunity to install the applica tion. Solution Make sure the Finder is set to display in Icon V ie w . Choose Fin ...

  • Cisco Systems OL-10984-01 - page 89

    10-3 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 10 Troubleshooting Problems with the Conso le Problems with the Console Problem The console is too big; i t does not f it on my screen. Solution The minimum recommended screen resolution i s 1024x768. Choose Apple m enu > System Pr efer ences ...

  • Cisco Systems OL-10984-01 - page 90

    Chapter 10 Trouble shooting Problems Making Calls 10-4 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Problems Making Calls Problem I want to start an audio or video call or send an e-mail, but the b utton and menu item are dimmed. Solution Possible so lutions include: • Y ou must first click the nam ...

  • Cisco Systems OL-10984-01 - page 91

    10-5 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 10 Troubleshooting Problems During a Conversation • Make sure your computer is not muted or set to very lo w volume. T o test this, see if you can hear other sounds that your computer normally mak es, such as beeps when you press an incorrect ...

  • Cisco Systems OL-10984-01 - page 92

    Chapter 10 Trouble shooting Problems with Video 10-6 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Problems with Video Problem The options to start a video con versation, add vi deo to my con versatio n, answer a call with video, or “V ie w local video” are dimmed. Solution Y ou can use video only ...

  • Cisco Systems OL-10984-01 - page 93

    10-7 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 10 Troubleshooting Problems with Web Conferencing Problems with Web Conferencing Problem I cannot add web conferencing. Or , when I click the button to start a web conference, I see an error message. Solution Possible so lutions include: • Y o ...

  • Cisco Systems OL-10984-01 - page 94

    Chapter 10 Trouble shooting Problems with Search 10-8 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Problem A person in my company has called me, b ut the Recent Communications pane shows the phone nu mber of the person , not the name. Solution The person may ha ve called from a number that the sy ste ...

  • Cisco Systems OL-10984-01 - page 95

    10-9 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Chapter 10 Troubleshooting Capturing Information About Problems Step 2 Collect information about your computer: a. Choose Apple m enu > About This Mac . b. Click More I nfo . c. Choose File > Sa ve As and sa ve the f ile in any a vailable file for ...

  • Cisco Systems OL-10984-01 - page 96

    Chapter 10 Trouble shooting Capturing Info rmation About Problems 10-10 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 Y our setting remains until y ou change it, e ven aft er you restart. Detailed lo gging may impair per formance, so you sho uld turn it of f as soon as you no longer need it. ...

  • Cisco Systems OL-10984-01 - page 97

    GL-1 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 GLOSSARY C collaboration See web confer ence . console The main windo w in Cisco Unif ied Personal Communi cator. It includes Contacts, Recent Communications, and Search pane s, as well as status information, b uttons, menus, and other control options. ...

  • Cisco Systems OL-10984-01 - page 98

    Glossary GL-2 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 P preferred contact method Allo ws you to specify the medium through which you wa nt to contact others and be contacted b y others, such as phone or e-mail. presence See reachability . profile Information about yo u that is stored in the Cisc ...

  • Cisco Systems OL-10984-01 - page 99

    IN-1 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 INDEX A active phon e 1-5, 9-5, 10-6 choosing 1-9 troubleshooting 10-2 Address Book Macintosh 2-8 answering calls 2-8 troubleshooting 10-4 applications sharing 4-1 audio troubleshooting 10-4 audio qual ity troubleshooting 10-4 automatic (reachability) 9 ...

  • Cisco Systems OL-10984-01 - page 100

    Index IN-2 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 topics 5-1 configuring 1-5 connecting troubleshooting 10-2 connections multiple 1-6 connection status 1-9, 9-1 console 1-7, GL-1 columns 1-10 maximizing 1-9 minimizing 1-9 resizing 1-10 troubleshooting 10-3 contact card GL-1 contact details modi ...

  • Cisco Systems OL-10984-01 - page 101

    IN-3 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Index See also soft phone. Detach Preview 3-5 dial pad GL-1 hiding 2-7 using to enter select ions or passwords during calls 2-10 using to m ake a call 2-6 directory 2-3, 7-1, 7-3 dock Cisco Unified Personal Communi cator 1-9 documentation 1-11, 4-3 docu ...

  • Cisco Systems OL-10984-01 - page 102

    Index IN-4 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 M menu items troubleshooting 10-3 merging calls 1-2, 5-1 troubleshooting 10-5 missed calls 8-1 muting 2-11 troubleshooting 10-4 N nickname 7-3, 7-4 O offline (reachability) 2-5 online help 1-11 options troubleshooting 10-3 P panes resizing 1-9 p ...

  • Cisco Systems OL-10984-01 - page 103

    IN-5 User Guide for Cisco Unified Personal Co mmunicator for Macintosh, Re lease 1.1 OL-10984-01 Index specifying your custom message 9-11 specifying your stat us 1-9, 9-9, 9-10 unknown 2-5 viewing your own status 9-1 real-time availabili ty. See Reachability. received calls 8-1 recent communications about 8-1 call history 8-2 communication details ...

  • Cisco Systems OL-10984-01 - page 104

    Index IN-6 User Guide for Ci sco Unified Per sonal Communicato r for Macintosh , Release 1.1 OL-10984-01 about 3-1 adding to conversati ons 3-3, 3-4 changing your view 3-4 checking your transmission 3-5 merging conversati ons 5-2 pausing 2-11 picture-in-picture 3-4 removing from conver sations 3-5 requirements 3-1, 3-2 topics 3-1 troubleshooting 10 ...

Produzent Cisco Systems Kategorie Medical Alarms

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Eine gänzliche Bedienungsanleitung von Cisco Systems sollte einige Grundelemente enthalten. Ein Teil von ihnen ist nicht so wichtig, wie z.B.: die Titelseite oder Autorenseiten. Die restlichen von ihnen jedoch, sollten Informationen liefern, die für den Nutzer von enormer Wichtigkeit sind.

1. Einführung und Hinweise, wie man sich in einer Bedienungsanleitung von Cisco Systems OL-10984-01 bewegt - Am Anfang jeder Bedienungsanleitung sollten wir Hinweise bezüglich der Nutzungsart eines bestimmten Ratgebers finden. In ihr sollten sich Informationen über die Lokalisierung des Inhaltsverzeichnisses von Cisco Systems OL-10984-01 befinden, FAQ oder über oft auftretende Probleme – also Stellen, die von den Benutzern in jeder Bedienungsanleitung am meisten gesucht werden
2. Inhaltsverzeichnis - Index aller Ratschläge bezüglich Cisco Systems OL-10984-01, die wir im aktuellen Dokument finden
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5. FAQ - häufig gestellte Fragen
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