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Chamberlain HD400D - page 1
The Chamberlain Group, Inc. 845 Larch Avenue Elmhurst, Illinois 60126-1196 www.chamberlain.com GARAGE DOOR OPENER OWNER’S MANUAL ■ Please read this manual and the enclosed safety materials carefully! ■ Fasten the manual near the garage door after installation. ■ The door WILL NOT CLOSE unless The Protector System ® is connected and properl ...
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Chamberlain HD400D - page 2
2 TABLE OF CONTENTS Before you begin: • Disable locks (contact your door manufacturer for information on disabling your door locks.) • Remove any ropes connected to garage door. • Complete the following test to make sure your garage door is balanced and is not sticking or binding: 1. Lift the door about halfway as shown. Release the door. If ...
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Chamberlain HD400D - page 3
3 Planning Identify the type and height of your garage door. If you have a one-piece door, follow the assembly instructions contained in this manual and refer to the Installation Instructions One-Piece Door for installation procedures. Survey your garage area to see if any of the conditions below apply to your installation. Additional materials may ...
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Chamberlain HD400D - page 4
4 TOOLS NEEDED OPENER CONTENTS Your garage door opener is packaged in one carton which contains the motor unit and the parts illustrated below. Note that accessories will depend on the model purchased. If anything is missing, carefully check the packing material. Hardware for assembly and installation is shown on the next page. Save the carton and ...
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Chamberlain HD400D - page 5
5 ASSEMBLY HARDWARE INSTALLATION HARDWARE Threaded Trolley Shaft (1) Bolt 1/4"-20 x 1-3/4" (2) Lock Washer 3/8" (1) Nut 3/8" (1) Lock Nut 1/4"-20 (2) Master Link (2) Idler Bolt (1) Insulated Staples (30) Nut 5/16"-18 (4) Lock Washer 5/16" (7) Lag Screw 5/16"-18 x 1-7/8" (2) Ring Fastener (3) Screw 6AB x ...
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Chamberlain HD400D - page 6
6 ASSEMBLY Assemble the Rail IMPORTANT NOTE: Remove the straight door arm and hanging brackets packaged inside the front rail To prevent INJURY from pinching, keep hands and fi ngers away from the joints while assembling the rail. ALL HARDWARE SHOWN ACTUAL SIZE 1 A8 A7 B6 B6 B6 B3 B3 B3 A11 A11 A7 A7 A7 A13 Idler Pulley Hole Window Cut-Out As a te ...
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Chamberlain HD400D - page 7
7 Attach Chain Spreader ALL HARDWARE SHOWN ACTUAL SIZE To avoid SERIOUS damage to opener, ONLY use bolts/fasteners mounted in top of motor unit. Attach Cable to Front of Trolley Run Cable Through Cut-Out Window Install Idler Pulley 2 3 4 5 6 7 Remove Fasteners from Top of Motor Unit Attach Rail to Motor Unit A3 A2 A2 A2 A12 B5 B4 B4 B2 B7 Hex Screw ...
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Chamberlain HD400D - page 8
8 Attach Chain To Trolley Threaded Shaft Insert Trolley Threaded Shaft into Round Hole in Trolley Attach Nut and Lock Washer to Trolley Threaded Shaft Tighten the Chain Desired Chain Tension ALL HARDWARE SHOWN ACTUAL SIZE To avoid possible SERIOUS INJURY to fi ngers: • Securely attach chain spreader. • NEVER connect garage door opener to power ...
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Chamberlain HD400D - page 9
9 INSTALLATION IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. 2. Install garage door opener ONLY on properly balanced and lubricated garage door. An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH. 3. A ...
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Chamberlain HD400D - page 10
10 Add a 2x4 as a Structural Support (If Necessary) Determine the Highest Point of Travel, and Draw Horizontal Line for Header Bracket Placement NOTE: You can fasten the header bracket within 4 feet (1.2 m) of the left or right of the door center only if a torsion spring or center bearing plate is in the way; or you can attach it to the ceiling whe ...
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Chamberlain HD400D - page 11
11 NOTE: If the door spring is in the way, you’ll need help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring. Attach Rail to the Header Bracket Mark Bracket Holes Drill Holes Attach Bracket MOUNT THE HEADER BRACKET NOTE: If your installation requires that the header bracket be mounted to the ceil ...
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Chamberlain HD400D - page 12
12 Attach Hanging Brackets to Ceiling and Fasten Motor Unit to Hanging Brackets Remove the 2x4 and Close Door If the top section or panel hits the trolley when you raise the door, pull down on the trolley release arm to disconnect inner and outer sections. Slide the outer trolley t oward the motor unit. The trolley can remain disconnected until ins ...
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Chamberlain HD400D - page 13
13 Metal, insulated or lightweight factory reinforced doors Wood doors Fasten Door Bracket NOTE: The 1/4"-14 x 5/8" self-threading screws are not intended for use on wood doors. Position Door Bracket To prevent damage to garage door, reinforce inside of door with angle iron both vertically and horizontally. Mark and Drill 3/16" Holes ...
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Chamberlain HD400D - page 14
14 C5 Clevis Pin C7 Hex Bolt C2 Nut C19 Clevis Pin C3 Lock Washer C4 Ring Fastener ATTACH DOOR ARM TO TROLLEY ALL HARDWARE SHOWN ACTUAL SIZE Attach Emergency Release Rope and Handle Mount the emergency release within reach, but at least 6 feet (1.83 m) above the fl oor, avoiding contact with vehicles to prevent accidental release and secure with a ...
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Chamberlain HD400D - page 15
15 INSTALLING THE DOOR CONTROL 1 3 5 4 6 2 ALL HARDWARE SHOWN ACTUAL SIZE C10 Screw C13 Drywall Anchors C11 Screw C1 Insulated Staples Multi-Function Door Control: Gang Box Installation Multi-Function Door Control: If, No Gang Box is Present Position Door Control, Route Door Control Wire to Motor Unit and Secure with Insulated Staples. Permanently ...
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Chamberlain HD400D - page 16
16 WRONG RIGHT Green Ground Screw Ground Wire Ground Wire Black Wire Black Wire Black Wire Black Wire White Wire White Wire Ground Tab INSTALLING THE LIGHT BULB(S) ELECTRICAL REQUIREMENTS Remove Motor Unit Screws and Cover Remove Power Cord Run Wire from Outlet to Motor Unit Replace Motor Unit Cover and Screws Flex Sides of Light Lens to Remove Len ...
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Chamberlain HD400D - page 17
17 To prevent SERIOUS INJURY or DEATH from a closing garage door: • Correctly connect and align the safety reversing sensor. This required safety device MUST NOT be disabled. • Install the safety reversing sensor so beam is NO HIGHER than 6" (15 cm) above garage fl oor. INSTALL THE PROTECTOR SYSTEM ® The safety reversing sensor must be c ...
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Chamberlain HD400D - page 18
18 INSTALL THE PROTECTOR SYSTEM ® 1 2 2a 2b 2c ALL HARDWARE SHOWN ACTUAL SIZE C12 Carriage Bolt A17 Safety Reversing Sensor A17 Safety Reversing Sensor C12 Carriage Bolts A10 Safety Sensor Bracket C14 Wing Nut Door Track Indicator Light Sensor Beam No Higher Than 6" (15 cm) Above Floor Sensor Beam No Higher Than 6" (15 cm) Above Floor At ...
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Chamberlain HD400D - page 19
19 Run Safety Reversing Sensor Wire to Motor Unit and Secure with Insulated Staples Separate the Black/White and the White Wires Connect Safety Reversing Sensors to Motor Unit Option A: Installation Without Pre-Wiring WIRE SAFETY REVERSING SENSOR 3.1a 3.3a 3.2a ALL HARDWARE SHOWN ACTUAL SIZE C1 Insulated Staples C1 Insulated Staple PRE-WIRED INSTAL ...
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Chamberlain HD400D - page 20
20 Cut Safety Reversing Sensor Wires Strip Safety Reversing Sensor Wires and Pre-Installed Wires Connect Wires Together Connect Like Colored Wires Together Connect Wires to Garage Door Opener Option B: Installation With Pre-Wiring WIRE SAFETY REVERSING SENSOR Cut the end of the safety sensor wire, making sure there is enough wire to reach the pre-i ...
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Chamberlain HD400D - page 21
21 Cover Protection Bolt Left Side Panel 2-4" (5 cm- 10 cm) Limit Adjustment Screws ADJUSTMENT LABEL ADJUSTMENT STEP 1 ADJUSTMENT Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. • Incorrect adjustment of garage door travel limits will in ...
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Chamberlain HD400D - page 22
22 ADJUSTMENT STEP 2 Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. • Too much force on garage door will interfere with proper operation of safety reversal system. • NEVER increase force beyond minimum amount required to close garage door. ...
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Chamberlain HD400D - page 23
23 ADJUSTMENT STEP 3 TEST THE SAFETY REVERSAL SYSTEM Test • With the door fully open, place a 1-1/2" (3.8 cm) board (or a 2x4 laid fl at) on the fl oor, centered under the garage door. • Operate the door in the down direction. The door must reverse on striking the obstruction. Adjust • If the door stops on the obstruction, it is not tr ...
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Chamberlain HD400D - page 24
24 OPERATION IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS. 2. ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or play with garage door control push buttons or remote controls. 3. ONLY activate garage door when it can be seen clearl ...
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Chamberlain HD400D - page 25
25 TO OPEN THE DOOR MANUALLY CARE OF YOUR OPENER Limit and Force Adjustments Weather conditions may cause some minor changes in door operation requiring some readjustments, particularly during the fi rst year of operation. Pages 21 and 22 refer to the limit and force adjustments. Only a screwdriver is required. Follow the instructions carefully. R ...
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Chamberlain HD400D - page 26
26 HAVING A PROBLEM? 1. My door will not close and the light bulbs blink on my motor unit: The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction. • Verify the safety reversing sensors are properly installed, aligned and free of any obstructions. Refer to Install The Prote ...
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Chamberlain HD400D - page 27
27 DIAGNOSTIC CHART Safety reversing sensors slightly misaligned (dim or fl ashing LED). Door control or wire shorted. Safety reversing sensors wire shorted or black/white wire reversed. Safety reversing sensors wire open (broken or disconnected). OR Symptom: One or both of the Indicator lights on the safety reversing sensors do not glow steady. ? ...
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Chamberlain HD400D - page 28
28 TO ADD OR REPROGRAM AN ADDITIONAL HAND-HELD REMOTE CONTROL PROGRAMMING TO CONTROL THE OPENER LIGHTS *3-BUTTON REMOTES 315 MHZ 1. Press and release the “learn” button on the motor unit. The learn indicator light will glow steadily for 30 seconds. 2. Within 30 seconds, press and hold the button on the hand-held remote* that you wish to operate ...
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Chamberlain HD400D - page 29
29 TO ADD, REPROGRAM OR CHANGE A KEYLESS ENTRY PIN TO CHANGE AN EXISTING, KNOWN PIN If the existing PIN is known, it may be changed by one person without using a ladder. 1. Press the four buttons for the present PIN, then press and hold the # button. The opener light will blink twice. Release the # button. 2. Press the new 4-digit PIN you have chos ...
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Chamberlain HD400D - page 30
30 TO SET A TEMPORARY PIN TO ERASE ALL CODES FROM MOTOR UNIT MEMORY THE REMOTE CONTROL BATTERY You may authorize access by visitors or service people with a temporary 4-digit PIN. After a programmed number of hours or number of accesses, this temporary PIN expires and will no longer open the door. It can be used to close the door even after it has ...
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Chamberlain HD400D - page 31
31 RAIL ASSEMBLY PARTS INSTALLATION PARTS REPAIR PARTS KEY PART NO. NO. DESCRIPTION 1 4A1008 Master link kit 2 41C5141-1 Complete trolley assembly 3 41A5665 Complete Rail 4 144C56 Chain idler pulley 5 41A5807 Chain and cable 6 12D598-1 “U” bracket NOT SHOWN 183A163 Wear pads 19A47 Cover protection bolt spacer KEY PART NO. NO. DESCRIPTION 1 41C4 ...
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Chamberlain HD400D - page 32
32 KEY PART NO. NO. DESCRIPTION 1 41A5615 Chain Spreader 2 41C4220A Gear and sprocket assembly Complete with: Spring washer, thrust washer, retaining ring, bearing plate, roll pins (2), drive gear and worm gear, helical gear with retainer and grease 3 41B4245 Line cord 4 41A5484-1 End panels with all labels (PD610D/PD612D/HD400D LW3000) 41D181 End ...
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Chamberlain HD400D - page 33
33 ACCESSORIES SECURITY ✚ ® 3-Button Remote Control : Includes visor clip. 935CB 953D Motion Detecting Control Panel: Multi-function door control with motion sensor that automatically turns opener lights on for 5 minutes when it detects a person entering the garage. Sensor can be easily deactivated when desired. SECURITY ✚ ® 3-Button Mini Rem ...
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Chamberlain HD400D - page 34
34 WARRANTIES CHAMBERLAIN 1 YEAR LIMITED WARRANTY 6 YEAR MOTOR LIMITED WARRANTY PD210D, PD212D, 248730, LW2000 & HD200D The Chamberlain Group, Inc. (“Seller”) warrants to the fi rst retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defect in materials and/or workmanship ...
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Chamberlain HD400D - page 35
35 CHAMBERLAIN ® TWO-YEAR LIMITED WARRANTY TEN-YEAR MOTOR LIMITED WARRANTY HD400D & LW3000 The Chamberlain Group, Inc. (“Seller”) warrants to the fi rst retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defect in materials and/or workmanship for a period of two years fr ...
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Chamberlain HD400D - page 36
CHAMBERLAIN ® SERVICE IS ON CALL OUR LARGE SERVICE ORGANIZATION SPANS AMERICA INSTALLATION AND SERVICE INFORMATION IS AS NEAR AS YOUR TELEPHONE. SIMPLY DIAL OUR TOLL FREE NUMBER: 1-800-528-9131 www.chamberlain.com For professional installation, parts and service, contact your local CHAMBERLAIN ® dealer. Look for him in the Yellow Pages or call ou ...
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