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Manuel d’utilisation Barco R9010342

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Summary
  • Barco R9010342 - page 1

    iD LR-6 User Guide R9010342 R59770134/01 27/05/2011 ...

  • Barco R9010342 - page 2

    Barco nv Pre sentations Noordlaan 5, 8520 K uurne Phone: +32 56.36.82.11 Fax: +32 56.35.86.51 Support: www.barco.com/esupport Visit us at the web: www.barco.com Printed in Belgium ...

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    Changes Barco provides this manual ’as is’ without warranty of any kind, either expressed or implied, including but not limited to the implied war- ranties or merchantability and fi tness for a particular purpose. Barco may m ake improvements and/or changes to the product(s) and/or the program(s) described in this publication at any time witho ...

  • Barco R9010342 - page 4

    T radema rks Brand and product names m entioned in this manual may be trademarks, registered trademarks or copyrights of their respect ive holders. All brand and pr oduct names mentioned in t his manual serve as c ommen ts or examples and are not to be understood as adverti sing for the products or their manufacturers. ...

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    Tabl e of c ont ents T ABLE OF C ONTEN TS 1 . P a c k a g i n g ....... .... ...... .... ...... .... ...... .... ...... .... ...... .... ...... .... ...... .... ...... .... ...... .... ...... . 5 1.1 Unpacking . . . ............... ............... ...................... ............... ............... ....................... ............... . 5 2 . ...

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    Tabl e of co nt ents 6 . 4 . 2 A s p e c t r a t i o ................. ............... ....................... ............... ...................... ............... ........ 5 3 6 . 4 . 3 S h o w n a t i v e r e s o l u t i o n ............................. ...................... ............... ....................... ............. .. 5 5 6 . 4 . ...

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    Tabl e of c ont ents G l o s s a r y .... .... .... ...... .... .... .... .... .... .... .... .... .... ...... .... .... .... .... .... .... .... .... ...... .... .... .... . 1 2 5 I n d e x . .... .... .... .... .... .... .... .... ...... .... .... .... .... .... .... .... .... ...... .... .... .... .... .... .... .... .... ...... . 1 2 7 L i s t ...

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    Tabl e of co nt ents 4 R59770134 ID LR-6 27/05/2011 ...

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    1. Packag ing 1. P ACK AGING 1.1 Un pac king CEE7/7 European power plug to connect the power cord to t he wall outlet. NEMA5 American power plug to connect t he power cord to the wall outlet. Content • 1 projector (weight ± 14 kg or 31 lbs) • 1 remote control uni t RCU + 2 batteries. • 2 power cables with outlet plug type CEE7 a nd ANSI 73.1 ...

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    1. Pack agin g How to u npack t he pro jector 1. R elease the cord straps. PULL TO OP E N Image 1-2 2. R emove the assembly from the pallet 3. R emove the cardboard cover 4. R emove the large cardboard 5. R emove the 8 foam parts 6. L oosen and remove the 3 screws spacers fi xing the projector to the wooden board 7. R emove the projector from the ...

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    2. Installation gui delin es 2. INST A LLA TION GU IDELINES 2.1 Safet y warnings W ARNING : Before installing the project or , fi rst read th e safety instructions in the safety manual (R5975258) delivered with the projector . Insure that the room can be easily evacuated in case of a lamp explosion. Mercur y vapor warnings Keep the following warni ...

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    2. Installat ion guideli nes What about ambient light ? The ambient light level of any room is made up of direct or indirect sunlight and the light fi xtures in the room. The amount of ambient light wil l determine how bright the image will appear . So, avoid direct light on the screen. Windows that f ace the screen should be covered by opaque dra ...

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    3. Inst allation 3. I NST ALLA TION Overview • Battery installation in the RCU • Lens installation • Proje ctor con fi guration • Positioning the projector • Connections Dimensions o verview Dimensions are given in m m (1 inch = 25.4 mm ) Leng th with different lenses : se e table Cold ai r IN Col d a ir IN 6 9 2 0 C o l d a i r O U T 4 ...

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    3. Install ation Lens Lengt h of proj ector CLD (1.2-1.6:1) 530 mm CLD (1.6-2.4:1) 525 mm CLD (2.4-4.3:1) 550 mm QCL D (1.1-1 .3:1) 580 mm QCLD (0.85:1) 610 mm 3.1 Battery installa tion in the RCU How to install the battery T wo batteries are packed together with t he RCU. Before using your RCU, ins tall fi rst these batteri es. 1. R emove the bat ...

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    3. Inst allation 3.2 Lens insta llation 3.2.1 Lens install ation How to install ? 1. T ake the lens ou t of its packing material 2. F ix the lens by placing it in the housing Image 3-3 Note: In case of a motorized lens the female jack must be in front of the male jack located in the upper-left part of the housing in t he p r oje c to r 3. P ush car ...

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    3. Install ation Lens Partn umber CLD (2.4-4.3:1) R9849890 QCL D (1.1-1 .3:1) R9849850 QCLD (0.85:1) R9849860 See the Mai nten ance append ix for mor e infor mation ab out len s cleani ng. 3.2.4 Lens Formulas Formulas Lenses Me tric F ormulas (meter ) Inch f ormula s (inch) QCLD (0.85:1) PD = 0.86 X SW + 0 .06 PD = 0.86 X SW + 2.36 QC LD (1 .1- 1.3 ...

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    3. Inst allation 1 2 3 4 Image 3-6 The co n fi guration should al so be communicat ed to the p roject or . This i s done in t he Installatio n menu throu gh the Project or Con fi gur ation parameter . (See Se tup section) 3.4 Positi oning the projector On-Axis projection Projection where t he projector is pos itioned so as to have t he centre of ...

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    3. Install ation P PD x F a b c S S B SH SW SH SW F CD=SH/ 2+B- A A front pl ate Image 3-7 14 R59770134 ID LR-6 27/05/2011 ...

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    3. Inst allation P PD F a b c S S B SH SW SH SW F CD=B- A A front pl ate Image 3-8 A 100% O ff-Axis po sition mean s that the p osition of th e centre of the lens is shifted b y half the screen h eight. Never use a short throw lens i n an Off-A xis instal lation. Sh ifting the l ens wi ll not guarantee optimal imag e qual ity . C AUTION : Only for ...

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    3. Install ation C AUTION : Never place the projector o n either side ! Floor Flo or Image 3-9 3.5 Connections 3.5.1 P ower connection AC power (mains) cord connection Use the suppli ed power cord to connect your projector to t he wall outlet. Plug the female power connector into the male connector at the fr ont of the projector . The po we r input ...

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    3. Inst allation 3.5.2.1 Input sec tion Input Layers The input secti on is divided in lay ers, each of them regrouping several input s, this architecture allows the input section to be upgraded at any time with an optional analog or digital l ayer . 1. Layer 1: analog lay er containing analog data and video inputs 2. Layer 2: a hybrid layer contain ...

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    3. Install ation Layer 3 can be an opt ional audi o&vid eo layer or an op tional S DI (SDI Inp ut/Out put) Image 3-10 source inp ut section wit h optional SDI l ayer A cable cover is supplied with the projector and can be fi t ted on t he front o f the pr ojec tor Image 3-11 Cable basket : the white arrow shows t he cables l eaving the proje c ...

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    3. Inst allation Image 3-12 Component Video In Component Video the t erm component describes a number of elements that are needed t o make up the video pic- ture, these components are PR/Y/PB. A composite video signal on the other hand contains all the information needed for the color picture in a single c hannel of information Which signals can be ...

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    3. Install ation How to se lec t a Comp osit e V ideo In put ? 1. P ress 3 on the RCU Note: Another way for selecting this i nput is via Sou rce on the l ocal keypad or via the Menu. 3.5.2.5 S-Video input Input speci fi cati on Image 3-14 Which signal can be connected ? Standard S-Video (S-VHS) with separate Y(luma) and C (chroma) signals. How to ...

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    3. Inst allation Image 3-15 a DVI-I type connector , analog link (4 pins at the right side of the connect or) not supp orted How to select the DVI Input ? 1. P ress 5 on the RCU Note: Another way for selecting thi s input is via the Menu. 3.5.2.7 Computer input Input speci fi cati on TTL sync input : U min =2 . 0V RGB input = 0.7 V pp ± 3dB Image ...

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    3. Install ation Input speci fi cations SDI input : BNC SDI output : B NC (=loop through) typical : 0.8 Vpp 75 Ω terminated output impedance: 75 Ω Image 3-17 How to select the SDI input 1. P ress 7 on the RCU Note: Another way for selecting this i nput is via Sou rce on the l ocal keypad or via the Menu. The SDI is located on Layer3 which is a ...

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    3. Inst allation Image 3-18 3.5.2.10 Communications Connections Overview • RS232 IN connection 3.5.2.10.1 RS23 2 IN conn ection What ca n be c onnected to th e RS232 IN connectio n ? The RS 232 I N connections allows the projector to communicate wi th a Computer e.g. IBM P C or Apple Macintosh. Image 3-19 Applications of the RS232 connection Remo ...

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    3. Install ation 24 R59770134 ID LR-6 27/05/2011 ...

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    4. Setup 4. SETUP Overview • RCU & Local keypad • T erminology overview • Switching on • Setting t he RCU address • Projector address • Orientation • Adjusting the lens • Preferences 4.1 RCU & Local keypad How controlling the projector ? The projector can be controlled by the local keypad or by the remote control unit. Locat ...

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    4. Setup Remote control functions. This remote control includes a battery powered i nfrared (I R) transmitter that allows t he user to control the projector remotely . This remote control is used for source selection, control, adaptation and set up. It includes automatic storing of pic ture controls (Bright- ness, Sharpness...) and settings. Other ...

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    4. Setup Image 4-2 1 Function keys user programmable keys with functions for direct access. 2 MEN U Menu key , to enter or exi t the T oo lbar menu. 3 Address key (recessed key), t o enter the address of the proj ector (between 0 and 9). Press the rec essed address key with a pencil, f ollowed by pressing one digit button between 0 and 9. 4 LOGO ke ...

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    4. Setup 16 ENTER to con fi rm an adjustment or s election in the MENU. On the local keypad the ENTER button additionally accesses the PIP window resize function 17 Cursor keys Cursor Keys on RCU or on the local keypad : t o make menu selections or to access the toolbar . 18 BACK to leave t he selected menu or item (go upwards to pr evious menu). ...

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    4. Setup 4.4 Setting the RCU addre ss What has to be done ? T o allow the communication between the RCU and the projector t he RCU has to be programmed with the same address as the projector . This address must be in the range 0–9. T o know the address of the projector , one can visualize it in projection mode (on screen) as well as in standby mo ...

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    4. Setup 4.5 Projector addres s What can be done ? The projector is shipped with projector address set to ”0” In some cases the projector address must be chan ged, for example if an unique RCU is used to control 2 or mo re projectors (inde- pendently). In the OSD menu Pr ojector Address , the following addresses can be programmed : • Projecto ...

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    4. Setup A dialog b ox appears o n the screen. Ent erin g the new co mmon add ress ? 1. E nter the new proj ector address with t he digit keys on t he RCU, the local keypad or the cur sor keys. This address must be between 0 or 1. 4.6 Or ien tati on Projector orientations Depending on how the projector is oriented, the projec tor ’s inter nal set ...

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    4. Setup The lens can also be ad justed via the dedicated keys on the rem ote. How to Zoom/focus or shift via the RCU (or keypad) 1. P ress LENS ZOOM or LENS FOCUS or LEN S SH IFT on the RCU 3 1 4 2 LE N S Z OO M LE N S SH IF T LE N S F OCUS V O L CO NTR BRI G HT N Image 4-9 2. U se the arrow keys to adjust 9 0 EN T ER ME N U BA C K DI G I Z OO M P ...

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    4. Setup A textbox appears on the screen, follow the instructions. Image 4-12 Image 4-13 The use of a sheet of paper held in fro nt of the screen can be useful to determine the f ocus plane (position for best focus) V erti cal shift range : -120% to 120% 4.8 Prefe rences 4.8.1 Language List of languages The list of selectable languages is depending ...

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    4. Setup 7. P ress ENTER The language is adapted an d a black bullet shows the active con fi guration. 4.8.2 Quick acc ess keys What can be done ? The 3 functi on keys on top of t he RCU can be associated wit h a particular i tem in one of t he menus. Each function which is not password pr otected or does not have a key on the RCU can be associate ...

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    4. Setup This means that the automatic start up allows immediate restart of the projector aft er a power failure (breakdown), i.e. without passing through the standby state, by recovering the previous settings (previous source,...) . This function can be disabled if undesired or inadequate for safety reasons, etc. C AUTION : If the Automatic startu ...

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    4. Setup 36 R59770134 ID LR-6 27/05/2011 ...

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    5. Getting started 5. GETTING ST ARTED 5.1 Start up How to start up the projector ? 1. P ress the Standby button on the RCU or the local keypad 9 0 EN T ER ME N U BA C K DI G I Z OO M PH A SE PA US E PI P L OGO Image 5-1 The last selected source is di splayed 5.2 Creating your personal PiP Layout As an example: the layout to be created must contain ...

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    5. Gettin g start ed Image 5-3 Image 5-4 3. F ollow the instruction wizard (size, position, order) 4. R epeat the previous steps to add the RGB source 5. Save the PiP layout in the PiP layout/Save as menu by typing a new name Image 5-5 Video/ Data PiP layou t The added source(s) shoul d be displayed with the r ight setting s thanks to AutoImage. If ...

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    5. Getting started 5.3 Adjusting the image How to adjust the imag e 1. U se the PiP adjust butt on on the RCU to select the desir ed window F1 F2 F 3 ME N U BA C K Image 5-6 2. U se the Image setting but tons on the RCU CO NTR BRI G HTN CO L O R TI NT PH A SE Image 5-7 R59770134 ID LR-6 27/05/2011 39 ...

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    5. Gettin g start ed 40 R59770134 ID LR-6 27/05/2011 ...

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    6. Adv anced 6. ADV ANCED 6.1 Using th e Dialog boxes How to use the dia log boxes ? Some parameters are modi fi ed by means of a dialog box, where selections can be made and/or values can be entered. The values can b e entered in several ways : Entering numeric values using the numeric keys on the re mote control 1. P ress ENTER to activate the i ...

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    6. Advanc ed 6.2 Source Selection Overview • Source selection • Composite Video • S-Video 6.2.1 Source sel ection Selecting a source The Source selection menu allows to select one of the dif ferent sources. Another method to select an input source is via the remote control using the numeri c keys or by using the local keypad. When selecting a ...

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    6. Adv anced On the screen appears now the selected source. The Barco logo on the menu indicates t he presence of a signal, the digit indicates the shortcut key on the RCU. The 3 fi rst sources (Dat a on BNC’ s, Component Vi deo & RG(s)B) refer to t he 5-cable in put, the posit ion of the indication “1” will always show which BNC con fi ...

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    6. Advanc ed The composite video sources can also be selected using the video select or or via the dedicat ed key 3 on the RCU. Key 3 allows to browse through the active video inputs when the extend ed mode is checked in Video Selector .. 6.2.3 S- Video When Select the S-Video input when in presence of a video signal also called S-VHS signal. An S- ...

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    6. Adv anced 6.3.1 Pau se Interrupting the image projection With the Pause function, the i m age projection can be stopped, the project or remains with full power for i mmediate restart. How to interru pt the image projection ? 1. P ress MENU to activate the T ool bar 2. P ress → to select G eneral 3. P ress ↓ to Pull down the General menu 4. U ...

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    6. Advanc ed 6.3.3 Standby Timer Purpose of the Standby T imer If there is no signal, and the standby timer is enabled, a dialogbox is displayed and the projector will shut down after a determined tim e. The countdown time can be set in a dialog box i n a range from 180 to 3600 seconds (default value = 300). The Ti m er can also be disabled. How to ...

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    6. Adv anced 3. P ress ↓ to Pull down the General menu 4. U se ↑ or ↓ to s ele ct Audio setup Image 6-1 1 5. P ress ENTER A dialog box is dis played Image 6-12 - LED is red : au dio input is mute - LED is green : input is activ e (linked image source is selected) - LED is orange : image source is not selected How to mute an Audio channel ? 1. ...

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    6. Advanc ed Image 6-13 5. P ress ENTER A dialog box is dis played Image 6-14 6. U se the arrow keys to select and change the settings Note: The default value for the volume is 43, this corresponds to a gain factor of 1 (volume in = volume out). 6.3.5 Identi fi ca tio n The projector ’ s identi fi cat ion sc reen The identi fi cation screen di ...

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    6. Adv anced On the screen appears a text box. In this case the proj ector is an iDR500 Image 6-16 6. P ress MENU or BACK to exit or to go back to the previous menu 6.4 Image menu Overview • Settings • Aspect ratio • Show native resolution • Keystone • Color temperature • Filmmode detection (video only) • White peaking • Dynacolor? ...

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    6. Advanc ed Image 6-17 Image 6-18 6.4.1.1 Contr ast Contrast adjus tment Adjust the contrast to “ brighten” the white parts of t he image. It is recommended to adjust the brightness b efore ad justing the contrast. How to change the c ontrast 1. P ress MENU to activate the T oolbar 2. P ress → to select the Image item 3. P ress ↓ to Pull d ...

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    6. Adv anced 6.4.1.2 Br ightness Brightness adjustment Adjusting the bright ness will af fect the dark areas of the i mage. I ncrease the brightnes s to “lighten” up t he parts that are too dar k. How to change the Brightness ? 1. P ress MENU to activate the T oolbar 2. P ress → to select the Image item 3. P ress ↓ to Pull down the Image me ...

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    6. Advanc ed 6. U se ↓ or ↑ to select Tint 7. P ress ENTER On the screen appears now a sliderbox 8. U se ← or → , the numeric keys on t he remote, or the keypad to change t he T int 6.4.1.5 Sharp ness How to change the sharpness ? 1. P ress MENU to activate the T oolbar 2. P ress → to select the Image item 3. P ress ↓ to Pull down the I ...

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    6. Adv anced On the screen appears now a sliderbox Image 6-22 8. U se ← or → , the numeric keys on the remote, or the keypad to change the Phase 6.4.1.8 Noise reduct ion How to change the Noise reduction ? 1. P ress MENU to activate the T oolbar 2. P ress → to select the Image item 3. P ress ↓ to Pull down the Image menu 4. U se ↑ or ↓ ...

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    6. Advanc ed •4 : 3 • 16:9 •5 : 4 •A u t o The set ting s do not r efer to the asp ect r atio o f the sou rce ! 4:3 16:9 2.35:1 16:9 anamorphic 2.35:1 anamorphic Projector setting Source 4:3 16:9 5:4 Image 6-25 Possibl e aspect r atio set tings an d their ef fect on diff erent so urces in the iQ. We can conclude t hat the thumb rul e for DV ...

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    6. Adv anced Image 6-26 4. U se ↑ or ↓ to s ele ct Aspect r atio 5. U se → open the Aspect ratio menu 6. U se ↑ or ↓ to select the desired rat io 7. P ress ENTER to con fi rm The aspect ratio settings are greyed out in case the Show nati ve resolut ion or the Full screen representation setting is enabled. How to set a cu stom A spec t ra ...

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    6. Advanc ed What can be done ? The aim here i s to al ways show the resoluti on of the sour ce independently of the resolution of t he LCD panels. T his way better image reproduction is obtained since no up or down scaling is done on the source. Note that nat ive resolution ref ers here to t he source and does thus only have sense when handling da ...

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    6. Adv anced When show native resolution is ON and the resolution of t he source is higher than the panel resolutio n , use the arr ow keys to sc roll t hrough th e image ( pan). 6.4.4 Ke ystone What can be done ? The Keystone adjustment is used to align the image, this can be necessary when projecti ng under a non standard angle How to perfo rm a ...

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    6. Advanc ed 6.4.5 Color temperature What can be done ? The color temperature can be selected according to the type of source: There are 4 different preset color temperatures: •P r o j e c t o r w h i t e • computer : 9300 K • Video : 6500 K • Film : 5400 K • Broadcast : 3200 K These calibrated presets can be sel ected and will provide op ...

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    6. Adv anced 0 42 83 125 167 40 80 120 160 FILM 24 f/s VIDEO PAL 50f/s NTSC VIDEO 60 f/s 0 1/20s 1/30s 50 83 133 167 2/2 3/2 Image 6-35 fi lm to vi deo conversi on: 2/2 and 2/3 pul l down method Image 6-36 The fi lmmode detection insures that these converted signals are shown without artef acts, especially motion art efacts due t o bad de-interla ...

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    6. Advanc ed Image 6-37 7. P ress ENTER A white bullet shows the active setti ng 6.4.7 White peaking White peaking White peaking function will allow you to adjus t the “white level ” of the colors i. e. increasing the white peaking will increase the overall brightness of the image. Note that increasing t he white peaking will decrease the color ...

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    6. Adv anced A slider box is displayed Image 6-39 6. A djust the white peaking t o the desired value 6.4.8 Dy nacolor ™ What can be done? DynaColor™ will eliminate channel-to-channel color variations. How to de fi ne color? The CIE chromaticity diagram is one w ay to plot the colors the human eye can see. Image 6-40 The CIE chroma ticit y diag ...

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    6. Advanc ed Image 6-42 The color gamut o f each projector wi ll dif fer When working with a multichannel setup, these color diff erences between different projector s can be smoothed out by matching the color gamuts of the dif ferent projectors to a Commo n Co lor Gamut. Image 6-43 Common Color Gamut The Common Color Gamut In a basic setup with 2 ...

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    6. Adv anced G1 G2 R1 R2 B1 W1 0 x y .1 .2 .3 .4 .5 .6 .7 .1 .2 .3 .4 .5 .6 .7 .8 B2 W2 Gc Wc Yc Rc Mc Bc Cc Image 6-44 The Common Color Gamut R1 Red projector 1 R2 Red projector 2 G1 Green Projector 1 G2 Green Projector 2 B1 Blu e Proj ect or 1 B2 Blu e Proj ect or 2 W1 White Projec tor 1 W2 White Projec tor 2 Rc Red Common Color Gamut Gc Green Co ...

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    6. Advanc ed Image 6-45 64 R59770134 ID LR-6 27/05/2011 ...

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    6. Adv anced The Dynacolor dialog box will be dis played. Image 6-46 5. P ush the cursor key ← or → select enable/diasable and then ENTE R . Dynacolor™ g (Light Output) V alue The value g i n the Dyancolor™ interf ace represents a relativ e light output. g=1 is the maximum avail able light output. Assume we have a projector . L=1 i n the Dy ...

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    6. Advanc ed Important ! In the projectors iD R600 and iD Pro R 600 (R9010340 a nd R9010350) the m easuring is done w ith white peaking = 0. In the projectors iD R600+ and iD Pro R600+(R9010341 and R901035 1) however , the w hite peaking must be 10 during the measuremen t. The dialogbox shown here a re as displayed in the iD R600 and iD Pro R600 (w ...

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    6. Adv anced Image 6-47 3. A ssume the second projector has the f ollowing measured values. R59770134 ID LR-6 27/05/2011 67 ...

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    6. Advanc ed Image 6-48 68 R59770134 ID LR-6 27/05/2011 ...

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    6. Adv anced 4. We start by setting both proj ectors to the common red coordinate. Tip : Draw a quick sketch of both gamuts as a graphical help. 650 640 310 320 330 660 R1 R2 Image 6-49 Red coordinat es for both pr ojectors 5. D isplay the internal color bar pattern on both project ors. 6. In the desired values, adjust the red coordinate to a commo ...

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    6. Advanc ed Select a coordinate that is pres ent in the common gamut e.g. with the desir ed values for red set to x =633 and y= 328. 650 640 310 320 330 660 Rc R1 R2 Image 6-51 Select a coo rdinate t hat is presen t in the common gam ut 7. R epeat step 5 to 6 for all coordinates on both projectors. Both projectors will now operate within t he same ...

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    6. Adv anced Bla c k leve l Δ G ΔΒ Δ R R G B Image 6-53 The objective of input ba lancing The objective in input bal ancing is to “set” the same black level and the sam e white level for the thr ee colors of a particular input source. Black level setting : brightness White level setting : co ntrast The same absolute black and white level fo ...

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    6. Advanc ed An alternative to a full screen White/black patt ern is the standard gray scale pattern, the white bar will be used for white bal ance and t he blac k bar for b lack bal ance. Image 6-55 It is not necessary to adjust the black balance. It s value is automatically set to an optimal value. Performing White input balance 1. S elect a blac ...

  • Barco R9010342 - page 77

    6. Adv anced 9. A djust the blue white level (gain) on a minimal v alue Note: this mini mal value is not necessary , provi ded that the 2 other colors are not in fl uencing too much the color t o be adjusted, in fact the aim is to minimize the effect of the two other colors since there is a risk of reaching too soon the transition (bright spots) d ...

  • Barco R9010342 - page 78

    6. Advanc ed Image 6-58 The AGC can be disturbing in case of Macrovision encoded signals, therefore the AGC can be disabled (OFF) at any time 6.4.12 Man ual G ain Cont rol What can be done ? Beside the AGC there is the possibility to manually set the gain of the incoming video signal. When the AGC is enabled (ON), the manual setting does not affect ...

  • Barco R9010342 - page 79

    6. Adv anced A scroll bar is display ed Image 6-60 6. U se ← or → , the numeric keys on the remote, or the keypad to change the gain so as to obtain hom ogene white parts in the image. 6.5 T ools 6.5.1 Introduction to PiP PiP PiP stands for "Pictur e in Picture" and all ows to displa y multiple windows containing each of them an image ...

  • Barco R9010342 - page 80

    6. Advanc ed • PiP layout 1–3 3 These are factory layouts, they can be edited and saved. • Personal layouts Beside the 2 fi xed layouts and the 3 fac tory layouts, one can set 5 additi onal (personal) layout s. Pi P dedic ated bu tto ns • PiP Adjust : this button allows to focus on one particular window , this is shown with a white frame s ...

  • Barco R9010342 - page 81

    6. Adv anced A white bullet shows the active layout Image 6-63 The Pi P con fi guration can also be selected via the dedic ated PiP key on the RCU. 6.5.3 PiP add window What can be done ? It is possible to add a window to the e xisting windows (maximum 4), therefore a source must be s elected. Sources which are already used are non selectable. If, ...

  • Barco R9010342 - page 82

    6. Advanc ed 6.5.4 PiP remove window How to remove a window ? 1. P ress MENU to activate the T ool bar 2. P ress → to select the To o l s it e m 3. P ress ↓ to Pull down the To o l s menu 4. U se ↑ or ↓ to s ele ct PiP re move window 5. P ress ENTER In the lower part of the screen appears a w izard. Image 6-66 The selected window appears su ...

  • Barco R9010342 - page 83

    6. Adv anced If save as has been selected, a dialog box is displayed Image 6-67 Use ← or → , t he numeric keys on the remote, or the keypad to enter the name a nd exit with BACK or MENU . If save as has bee n selected, a messa ge box is displayed Image 6-68 6.5.5.2 PiP re name layou t What can be done ? The non fi xed layouts (f actory and per ...

  • Barco R9010342 - page 84

    6. Advanc ed A dialog box is dis played Image 6-70 Use ← or → , t he numeric keys on the remote, or the keypad to enter the name a nd exit with BACK or MENU . 6.5.5.3 P iP delete layout What can be done ? The non fi xed l ayouts (factory and personal lay outs) can be deleted. The fi xed layouts and the active layout can not b e deleted How to ...

  • Barco R9010342 - page 85

    6. Adv anced This ca n also be done by us ing the dedi cated PiP Adjust key on the RCU Image 6-72 PiP adj ust in c ase of 2 by2 layout A Data1 window has the f ocus, new set tings will on ly af fect Data1 wi ndow B Video1 windo w has the focus, new settings will only af fect Vi deo1 window PiP adjust 1. P ress MENU to activate the T oolbar 2. P res ...

  • Barco R9010342 - page 86

    6. Advanc ed Image 6-73 Zebra on a sin gle color Image 6-74 Full co lor image Image 6-75 Result image after color keyi ng The color keying function is only relevant when in presence of the Pro version, although present in the stan- dard version. 6.5.8 Diagnostics Diagnostics 1. S ee the T roubleshoot section i n the appendix 6.6 S ignal Menu Overvi ...

  • Barco R9010342 - page 87

    6. Adv anced Image 6-76 7. P ress ENTER A white bullet shows the active ef fect. The next source switching will be done using the selected ef fect The Random mode will select a new switching m ode at each so urce switching i.e. there will never be 2 suc- cessive source switchings with the same effect. The Seamless switching mode is not used i n the ...

  • Barco R9010342 - page 88

    6. Advanc ed 7. P ress ENTER The logo display is only possible in the full screen mode, a logo can thus not be d isplayed (rescaled) in a windo w in the PiP mode. When there i s no signal conn ected , the proj ector wi ll als o start i ts standby t imer count down (i f enable d) a nd shuts down after the predetermined time. 6.7 Lamp managemen t 6.7 ...

  • Barco R9010342 - page 89

    6. Adv anced When the lamp fails or reaches its maximum runtime the projector switc hes automatically to the other lamp without inter rupting the projection.The failure is logged and the lamp will never be initialized in the future. Image 6-80 Single mod e operation: switching pri nciple Dual mode Both lamps are working. When one lamp fails, the pr ...

  • Barco R9010342 - page 90

    6. Advanc ed A bullet shows the active mode. When switch ing from the dual mode to t he single mode the lamp wit h the longest runt ime is swit ched off. If the runtimes are equal (if the projector has always been o perated in dual mode) then lamp1 is sw itched out. When swi tching to si ngle mode , retu rning t o the du al mode wil l not b e possi ...

  • Barco R9010342 - page 91

    6. Adv anced 2. P ress → to select the Lamp item 3. P ress ↓ to Pull down the Lamp menu 4. U se ↑ or ↓ to se lect Runtim e warning Image 6-84 5. P ress ENTER A dialogbox is displayed Image 6-85 6. U se ← or → , the numeric key s on the remote, or the k eypad to change the ru ntime warning setting. W ARNING : Lamp runtime reset as well a ...

  • Barco R9010342 - page 92

    6. Advanc ed Image 6-86 5. P ress ENTER A dialog box is dis played Image 6-87 6. U se ↑ or ↓ to selec t the d esired fi le Tip : For more info about the available image fi les and the speci fi cations see t he Image fi l es section. 7. P ress ENTER The fi le is loaded and t he image is adapted. In P iP m o de, th e fi l e s w h i c hm a y ...

  • Barco R9010342 - page 93

    6. Adv anced The measure of the total number of pixels per line can be done through 2 methods • Limited scan: a windowing is used to allow fast tracking. The operation takes about 20 seconds (depending on fi le) • Full scan: tracking is done over the full r ange. The operation takes about 1.5 minutes (depending on fi le) H o wt ol a u n c hA ...

  • Barco R9010342 - page 94

    6. Advanc ed 2. P ress → to select the Image fi les item 3. P ress ↓ to Pull down the Image fi les menu 4. U se ↑ or ↓ to select Edit Image 6-90 5. P ress ENTER A dialog box is dis played 6. U se ↑ or ↓ to selec t the d esired fi le Note: If i n PiP mode the cursor is placed by default on the active fi le which has t he focus. 7. P ...

  • Barco R9010342 - page 95

    6. Adv anced A dialog box is dis played Image 6-92 9. U se ← or → , the numeric keys on the remote, or the keypad to edit and change the values, con fi rm w ith ENT ER Note: greyed out fi elds can not be updated (total pixels) Which items can be adjusted ? The following items can be adjusted : • Active horizontal pixels • Ho riz o ntal s ...

  • Barco R9010342 - page 96

    6. Advanc ed video s ignal video s ignal frame b lanki ng HI egali sati on Image 6-94 HI AGC Hold interval The Comb fi lter is by default enabled. The AGC hold inter val is the time interval in which the AG C is inhibited ( AGC hold = no update in v ideo amplitude measuremen t), the advanced parameter allows t o choose a short or l ong hold interv ...

  • Barco R9010342 - page 97

    6. Adv anced • a progressive si gnal (32 kHz frequency video signal ) is connected to t he BNC’s (sel ect the source with Data on BNC’ s in the Source selection menu). • one wants (in Pi P mode) to visualize the component video signal in a Data window hereby adding a video image in the PiP layout. -HDTV-PR/Y/PB for high de fi nition compon ...

  • Barco R9010342 - page 98

    6. Advanc ed A text box is displayed Image 6-99 Use ← or → , ↓ or ↑ the numeri c keys on the remote, or the keypad to edit and c hange the values, con fi rm with ENTER. 6.8.5 C opy How to copy a fi le ? 1. P ress MENU to activate the T ool bar 2. P ress → to select the Image fi les item 3. P ress ↓ to Pull down the Image fi les menu ...

  • Barco R9010342 - page 99

    6. Adv anced If the AutoImage function does not succeed in fi nd ing a fi le and no fi le i s loade d (load l ist is e mpty ), w hich means that the source is not displayed, then u se the copy func tion: C opy a stan dar d fi le (.st d) whic h is not too dif fere nt of the sour ce to displ ay , then edi t this fi le t o get the best image. 6.8 ...

  • Barco R9010342 - page 100

    6. Advanc ed 2. P ress → to select the Image fi les item 3. P ress ↓ to Pull down the Image fi les menu 4. U se ↑ or ↓ to select Forced fi le load 5. P ress → to open the menu Image 6-105 6. U se ↑ or ↓ to select the desired layer 7. P ress ENTER Forced fi le load is activated for this layer (this is shown with a bullet) 6.9 Displ ...

  • Barco R9010342 - page 101

    6. Adv anced 7. P ress ENTER The full screen representation will not guarantee the best image quality , therefore the Show nati ve resoluti on has to be selected. The show native r esolut ion fu nction on the other h and for ces to use t he nat ive re solut ion of the source. The Full screen representation function ove rrul es the show nati ve reso ...

  • Barco R9010342 - page 102

    6. Advanc ed 6.9.4 T ake screen shot What can be done ? A screenshot can be t aken from an active projec ted image. This screenshot is then saved in a 4 MB RAM and can be used as background. Each new screenshot erases the previous logo therefore a warning message is displayed asking the user to con fi rm. How to take a scre enshot ? 1. P ress MENU ...

  • Barco R9010342 - page 103

    6. Adv anced 2. P ress → to s e lec t the Dis play setup item 3. P ress ↓ to Pull down the Display setup menu 4. U se ↑ or ↓ to sel ect Status bar positi on 5. P ress ENTER 6. U se ↑ or ↓ to position the status bar 6.9.7 Sliderbox position What can be done ? The sliderbox can be displayed anywhere on the screen, t he position can be set ...

  • Barco R9010342 - page 104

    6. Advanc ed A dialog box is disp layed. Image 6-1 1 1 6. U se the arrow keys to select t he desired item and press ENTER to activate or disactivate the item. How to perform AutoImage ? 1. P ress AutoImage on t he RCU A textbox showing a progress bar is displ ayed. During the AUTOIMAGE measuring process the data source disappears temporarily (logo ...

  • Barco R9010342 - page 105

    6. Adv anced Note tha t here th e blanki ng is only done on t he displ ay i.e . the set ting i s not saved i n the image fi le. in ot he r words only one ty pe of blanki ng (setti ng) can be done indep endent ly of the source . How to blank the image ? 1. P ress MENU to activate the T oolbar 2. P ress → to s e lec t the Dis play setup item 3. P ...

  • Barco R9010342 - page 106

    6. Advanc ed Image 6-1 14 Why Soft Edge ? What is the Basic Principal of Soft Edge? The principle of edge blending is achieved by linear modulation o f the light output in the overlap zone so that the light output in that zone equals the light output of the rest of the image. Adjustable overlappi ng area 50% 100% 50% 100% image 2 image 1 image 2 im ...

  • Barco R9010342 - page 107

    6. Adv anced 6.9.10.2 Soft Edge overlap zone (horiz ontal Soft Edge) De fi nitions Image 6-1 16 Scenergi x set up Overlap : number of pixels that over lap Horizontal resoluti on of 1 projector : 1400 for SXGA+ projectors. T otal horizontal screen resolut ion : [(horizontal resol ution of 1 projector) x 2] minus overlap. Horizontal Resolution sourc ...

  • Barco R9010342 - page 108

    6. Advanc ed 2. P ress → to s ele c t the Display s etup item. Image 6-1 17 3. P ress ↓ to pull down the Display setup menu. 4. U se ↑ or ↓ to select Soft E dge . 5. P ress → to select the Soft E dge it em . 6. U se ↑ or ↓ to s ele ct Border . 7. P ress ENTER to select . A dialog box will be displayed. The a ctual Soft Edge border wil ...

  • Barco R9010342 - page 109

    6. Adv anced Set fi r s tt h ew i d t ho ft h e fi rst projector and repeat for the second one. Image 6-1 19 Wi dth s et up for p ro ject or 1 Image 6-120 Wi dth s et up for p ro ject or 2 Adjusting b y entering t he exact valu es. 1. W hen on an adjustable item, the input box background will be colored. Press ENT ER . The value will change to a ...

  • Barco R9010342 - page 110

    6. Advanc ed How to adjust 1. P ress MENU to activate the men u bar . 2. P ress → to s ele c t the Display s etup item. Image 6-121 3. P ress ↓ to pull down the Display setup menu. 4. U se ↑ or ↓ to select Soft E dge . 5. P ress → to select the Soft E dge it em . 6. U se ↑ or ↓ to select Black level . 7. P ress ENTER to select . A dia ...

  • Barco R9010342 - page 111

    6. Adv anced 6.10.1 Len s adjustment s What can be done ? Motorized lenses can be adjusted i n the installati on menu or via the dedicated keys on the r emote. The following par ameters can be adjusted: • Zoom • Focus • Shift (also for non m otorized lenses) How to Zoom/focus or shift ? 1. P ress MENU to activate the T oolbar 2. P ress → to ...

  • Barco R9010342 - page 112

    6. Advanc ed How to acti vate the se curity mo de ? 1. P ress MENU to activate the T ool bar 2. P ress → to select the installation ite m 3. P ress ↓ to Pull down the menu 4. U se ↑ or ↓ to se lect Sec uri ty Image 6-126 5. P ress → to open the menu 6. U se ↑ or ↓ to select ON 7. P ress ENTER A dialog box is dis played Image 6-127 8. ...

  • Barco R9010342 - page 113

    6. Adv anced A dialog box is dis played Enter your name, compa ny name,... (this information is displ ayed in the identi fi cation menu) Image 6-128 9. P ress ACCE PT A dialog box is disp layed. Enter the PIN code, and con fi rm it. Image 6-129 An informative text box is then displayed. P r ess ENTER or BACK to escape. Image 6-130 How to disable ...

  • Barco R9010342 - page 114

    6. Advanc ed 6.10.3 Ch ange pass word How to change the passw ord ? 1. P ress MENU to activate the T ool bar 2. P ress → to select the Installation item 3. P ress ↓ to Pull down the In s tall atio n menu 4. U se ↑ or ↓ to select Change pa ssword Image 6-131 5. P ress ENTER A dialog box is disp layed. Image 6-132 6. U se ← or → , the num ...

  • Barco R9010342 - page 115

    7. Image fil es 7. IMA GE F ILE S 7.1 T able overv iew Ta b l e o v e r v i e w The following standar d image fi les are pre-programmed in the projector . Name 4 Resolution 5 Fvert Hz 6 FHor kHz 7 Fpix MHz 8 Ptot 9 Pact 10 Ltot 11 Lact 12 1600_48V 1600x600i 48,040 62,500 135,000 2160 1600 651 600 CGA 640x200i 59,924 15.700 14.318 912 640 262 200 C ...

  • Barco R9010342 - page 116

    7. I mag e files Name 4 Resolution 5 Fvert Hz 6 FHor kHz 7 Fpix MHz 8 Ptot 9 Pact 10 Ltot 11 Lact 12 IQPC_XGA_2 1024x 768 60 48,485 65,164 1344 1024 807 768 IQPC_XGA_D 1024x 768 61 49,005 65,863 1344 1024 806 768 MAC_3 512x384 60,147 24,480 15,667 640 5 12 407 384 MAC_4 560_384 60,147 24,480 17,234 704 560 407 384 MAC_5 512x342 60,158 22,259 16,670 ...

  • Barco R9010342 - page 117

    7. Image fil es Name 4 Resolution 5 Fvert Hz 6 FHor kHz 7 Fpix MHz 8 Ptot 9 Pact 10 Ltot 11 Lact 12 SUNXGA70 1024x768 70,041 56,596 74,250 1312 1024 808 768 SUNXGA77 1024x768 77,069 62,040 84,375 1360 1024 805 768 SUP_MAC 1024x768 60,000 48,780 63,999 1312 1024 813 768 SVGA_56V 800x600 56,250 35,156 36,000 1024 800 625 600 SVGA_60V 800x600 60,317 3 ...

  • Barco R9010342 - page 118

    7. I mag e files Name 4 Resolution 5 Fvert Hz 6 FHor kHz 7 Fpix MHz 8 Ptot 9 Pact 10 Ltot 11 Lact 12 XGA_43 1024x384 87 35,500 44,872 1264 1024 409 384 XGA_60 1024x768 60,000 48,360 64,996 1344 1024 806 768 XGA_70_1 1024x768 70,000 56,475 74,999 1328 1024 806 768 XGA_70_2 1024x768 70,000 57,052 78,047 1368 1024 815 768 XGA_72 1024x768 71,955 58,140 ...

  • Barco R9010342 - page 119

    8. Troubl eshoo t 8. TROU BLESHOOT 8.1 Using the OSD What can be done ? The projector bus allows the diagnostic of differ ent hardware components divided in two main grou ps. •I 2 C diagnostics : a num ber of internal electronic b oards can be diagnosed and a gra phical interf ace shows whether an error is • Lamps and power supply : lamp temper ...

  • Barco R9010342 - page 120

    8. Troubles hoot A text box is displayed Image 8-3 For Barco certi fi ed service technicians only: For more information on possible hardware failures refer to the Service Manual. 116 R59770134 ID LR-6 27/05/2011 ...

  • Barco R9010342 - page 121

    9. Mainte nance 9. MAINTENANCE 9.1 Cleaning the lens T o minimize the possibility of damage to op tical coatings, or scratches to lens surfaces, we have developed recommenda tions f or cl eaning. FIRST , we recommend you t ry to r emove any mater ial from the l ens by bl owing it off with clean, dry deionized air . DO N OT use any liquid to clean t ...

  • Barco R9010342 - page 122

    9. Maintenan ce Image 9-1 locat ion of the fi lters 1l a m p fi lter 1 2l a m p fi lter 2 3x - c u b e fi lte r 4 input fi lte r 9.2.2 Cl eaning How to clean the dust fi lters ? 1. P lace the projector so as t o access easily the fi lter to be cleaned 2. P ush the handle d ownwards to unlock the fi lt er. Image 9-2 Locati on of the x-cube ? ...

  • Barco R9010342 - page 123

    9. Mainte nance Image 9-5 Input fi lter remo val Image 9-6 Input fi lter remove d 4. C lean the dust fi lter with a dry cl oth. 5. R e-insert the dust fi lter by sliding it back in the fi lter hous ing. If the a ir fl ow is falling under a predetermined treshold value a warning will be displayed on the screen. Image 9-7 At that time it is str ...

  • Barco R9010342 - page 124

    9. Maintenan ce 9.3 The U HP Lamp 9.3.1 Reset lamp ru ntime 9.3.1.1 Reset run time When to reset the lamp runtime ? The lamp runtime should only be reset when placing a new lamp. W ARNING : Lamp runtime reset as well as the lam p replacement can only be d one by a Barco authorized technician. How to reset the lam p runtime in the iQ /iD ? 1. P ress ...

  • Barco R9010342 - page 125

    9. Mainte nance How to reset the lamp runtime in the SIM5Plus? 1. P ress MENU to activate the T ool bar 2. P ress → to select the Lamp item 3. P ress ↓ to Pull down the Lamp menu 4. U se ↑ or ↓ to s ele ct Res et runtime 5. P ress → to pull down the menu 6. U se ↑ or ↓ to select the lamp to be reset 7. P ress ENTER A dialog box is dis ...

  • Barco R9010342 - page 126

    9. Maintenan ce Image 9-1 1 2. P ull the lamp locking handle to u nlock the lamp Image 9-12 Unlock the l amp 3. T ake out the lamp uni t 122 R59770134 ID LR-6 27/05/2011 ...

  • Barco R9010342 - page 127

    9. Mainte nance Image 9-13 Image 9-14 Lamp r emoved 9.3.3 Mounting the lam p unit(s) What has to be done ? 1. T he lamp has to be mounted 2. T he lamp has to be connected. Perfo rm t he pro ced ure for b oth lamps if both lamps have to be replaced. In this procedure lamp 1 is replaced, the procedure being the same for lamp 2. How to mount the lamp ...

  • Barco R9010342 - page 128

    9. Maintenan ce C AUTION : Always insure that the lamp is well mounted, locked and in line with the optical frame. If the lamp is mis aligne d, thi s will caus e damage (by UV r adiat ion) t o the opt ical fr ame ! In some projectors, the lamp mounting mechanism may be m ore tight . Handle always in a gentle way , never force the lamp locking m ech ...

  • Barco R9010342 - page 129

    Glos sary GLOSSAR Y AGC Automatic Gain Control: al lows an automatic amplitude (gain) c ontrol of t he incoming video signal CEE7/7 European power plug to connect the power c ord to the wall outlet . Component Video In Component Video the term component describes a number of elements that are needed to mak e up the video picture, these components a ...

  • Barco R9010342 - page 130

    Glos sary 126 R59770134 ID LR-6 27/05/2011 ...

  • Barco R9010342 - page 131

    Index INDEX A address 29 RCU 29 Address 30 Projector address 30 Adjustments 107 lens 107 advanced 42 source sele ction 42 Advanced 41 AGC 73 Audio 22 connection 22 Auto Image 88 AutoImage 99 Set up 99 automatic startup 34 B Background 83 blanking 70 Blanking 100 C cleaning 1 17 lens 1 17 Cleaning 1 17 dust fi lters 1 17 color keying 81 con fi gur ...

  • Barco R9010342 - page 132

    Index M Maintenance 1 17 Menu 30–31, 33–34, 41, 49–53, 57–58, 73–80, 82–84, 86–87, 89, 93–99, 107, 1 10, 120 Image fi les menu 87, 89, 93 –95 copy fi le 94 delete fi le 95 edit fi le 89 load fi le 87 rename fi le 93 Image menu 49–53, 57–58, 73–74 AGC on video 73 aspect ratio 53 Brightness 51 col or 51 color temperature ...

  • Barco R9010342 - page 133

    Index U Unpacking 5 V Video 1 9–20, 73–74 AGC 73 Composite Video 19 manual gain control 7 4 S-Video 20 W White peaking 60 R59770134 ID LR-6 27/05/2011 129 ...

  • Barco R9010342 - page 134

    Index 130 R59770134 ID LR-6 27/05/2011 ...

  • Barco R9010342 - page 135

    List of imag es LIST OF IMAGES 3-5 location of t he lens handle . . . ............................ ...................... ............... ....................... 1 1 3-10 source input section with opt ional SDI layer .................... ............... ....................... ............... 1 8 3 - 1 1 C a b l e b a s k e t : t h e w h i t e a r ...

Fabricant Barco Catégorie Projector

Les documents que nous recevons du fabricant de l'appareilBarco R9010342 peuvent être divisés en plusieurs groupes. Ceux-ci sont, entre autres:
- dessins techniques Barco
- manuels d’utilisations R9010342
- fiches produit Barco
- dépliants
- ou étiquettes-énergie Barco R9010342
Tous sont importants, mais les informations les plus importantes du point de vue de l'utilisation de l'appareil se trouvent dans le manuel d’utilisation Barco R9010342.

Un groupe de documents appelé manuels d’utilisation est également divisé en types plus spécifiques, tels que: Manuels d’installation Barco R9010342, manuels d’entretien, brefs manuels ou manuels de l’utilisateur Barco R9010342. Selon vos besoins, vous devriez chercher le document dont vous avez besoin. Sur notre site, vous pouvez voir le manuel le plus populaire d’utilisation du produit Barco R9010342.

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Manuel d’utilisation complet de l’appareil Barco R9010342, quelle devrait-elle être?
Le manuel d’utilisation, également appelé le mode d’emploi, ou tout simplement le manuel, est un document technique destiné à aider à utiliser Barco R9010342 par les utilisateurs. Des manuels sont généralement écrits par un rédacteur technique, mais dans un langage accessible à tous les utilisateurs Barco R9010342.

Le manuel d’utilisation complet Barco, devrait inclure plusieurs éléments de base. Certains d'entre eux sont moins importants, tels que: la couverture / page de titre ou pages d'auteur. Cependant, la partie restante, devrait nous fournir des informations importantes du point de vue de l'utilisateur.

1. Introduction et des conseils sur la façon d'utiliser le manuel Barco R9010342 - Au début de chaque manuel, nous devrions trouver des indices sur la façon d'utiliser le document. Il doit contenir des informations sur l'emplacement de la table des matières Barco R9010342, FAQ ou des problèmes les plus fréquents - les points qui sont les plus souvent recherchés par les utilisateurs de chaque manuel
2. Table des matières - index de tous les conseils pour lBarco R9010342 qui peuvent être trouvés dans le document courant
3. Conseils sur la façon d'utiliser les fonctions de base de l’appareil Barco R9010342 - qui devraient nous aider dans les premières étapes lors de l'utilisation Barco R9010342
4. Troubleshooting - séquence systématique des activités qui nous aideront à diagnostiquer et ensuite résoudre les principaux problèmes de Barco R9010342
5. FAQ - questions fréquemment posées
6. Détails du contact Informations sur l'endroit où chercher le contact avec le fabricant / service Barco R9010342 dans un pays donné, si le problème ne peut être résolu par nous-mêmes.

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