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Integra ted Mu lti-Applicatio n Gene rator Avanti 3025 telephone set User g uide 76-1 10-0500 /0 Issue 1 UserGuide.book P age 1 T hursday, August 5, 1999 3:40 PM ...
76-1 10-0 500/0, Issue 1 A vanti 3025 telephone set User guide T elra d T elec ommunications Inc ., Woodbury , New Y ork UserGuide.book P age 3 T hursday, August 5, 1999 3:40 PM ...
76-1 10-0500/ 0, Issue 1 T elr ad T ele communications Inc., Woodb ury , New Y ork Printed in Israel UserGuide.book P age 4 T hursday, August 5, 1999 3:40 PM ...
NOTICE This publi cation ref ers to Telr ad Inte g rated Mu lt i App li - cation Generator (ImaGEN), Release 7.0, connected to Telrad DIGITAL KEY BX, DIGITAL 400, and DIGI- TAL 1000 exchan g es, Release SB7/DB7/LB7, as of Jul y 1999. Telrad reserv es the ri g ht to modif y the equipment and software described her ein without prior notic e. How- eve ...
iii CONTENTS WHAT IS IM AGEN? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 BASIC CONCE PTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 WHAT IS A MAILBOX? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 SOFTKEYS . . . . . . . . . . . . . . . . . . . . . . . ...
iv REVIEWING CID CALLS FOR ANOTHER EXTEN SION . . . . . . . . . 48 INDEXING YOUR ME SSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 FORWARDING YOUR M ESSAGES TO ANOTHER L OCATION . . . 52 PROGRAMM ING FOLLOW -ME NUMB ERS . . . . . . . . . . . . . . . . . . 53 ANSWE RING A FOL LOW-ME CALL . . . . . . . . . . . . . . . . . . . . . . ...
Av anti 3025 telephone set 1 WHA T IS IMAGEN? IMAGEN is a multiple applicat ion g enerato r that incor po- rates an electronic voice mail s ystem, providin g you with an easy , fast and dep endable way to communica te with people inside and outside your or g anizat ion. • For outsi de callers dialin g in to your or g ani zation, IMAGEN plays a re ...
2 Avanti 3025 telephone set BASIC CONCEPTS WHA T IS A MAILBOX? Every internal IMAGEN us e r i s a s s i g ned a m ailbox fo r their own pe rsonal use. Thi s is where the recorded messa g es you re cei v e are s t ored . Each mailbo x ha s a uniq ue numb er ( up to s ix di g its). Y our mailbo x number is usuall y the same as your exten sion number ...
Av anti 3025 telephone set 3 For exam ple, when reco rdin g a messa g e you can a dd addition al recordi n g time by: •p r e s s i n g the {ADD TIME} softkey , o r •d i a l i n g [4] on the di alpad, or •p r e s s i n g the add time ico n . For some fu nctions there is no softkey or icon, bu t only a number on the di alpad. For your conve ...
4 Avanti 3025 telephone set MENUS A menu i s a li st of opt ions. For e xample, up on en ter i n g the system at yo ur extension, you receive the IMAGEN MAI N Menu: In some menus you bo th see and h ear the list of options. Y o u see the sof tkey names displayed on your screen and at the sa me time you h ear a recor ded announ cement, informin g yo ...
Av anti 3025 telephone set 5 ference between p ressin g the {LEA VE MS G} softkey an d dialin g [2] on the dialpad. There are o ther menus t hat yo u on ly hear -- the y may h ave no displa y , or only a pa rtial display . In still other menus you see a full d isplay , but hear only some o f the options. Y o u make a sele ction from a menu by press ...
6 Avanti 3025 telephone set GENERAL FUNCTION KEYS Ther e a re some keys who se fu nctio ns are f ixed: WHA T CAN YOU DO WITH IMAGEN IMAGEN enables yo u to perf or m the followin g functions: • receive messa g es; • view your messa g e listi n g on scr een • leave messa g es for oth er subscribers; • leave messa g es fo r a g roup of sub scr ...
Av anti 3025 telephone set 7 ACCESSING IMAGEN The IMAGEN External Main Menu (below) is p layed to extern al calle rs diali n g in to the IMAGEN system. Y ou can access this menu from outside the system by dialin g the IMAGEN telep hon e num b er , g iven to you by the system administrator . Y ou hear the follo win g opti on s: If you ar e callin g ...
8 Avanti 3025 telephone set If a caller from outside th e system dials an extens i on that is busy or doesn't answ er , IMAGEN respon ds with th e follow- in g options: Y our system may be pro g ram med d ifferen tly , and you may not have t he optio n of waitin g for the extension, or you may be pro mpted to lea ve a messa g e immed i ate ly ...
Av anti 3025 telephone set 9 GETTING ST ARTED WITH YOUR MAILBOX ENTERING YOUR MAILBOX Yo u g enerall y enter yo ur mail box from your own extensi on, usin g the IMA GEN access code that the system adminis- trator has defined. However , you can al so enter you r mail- box from any stand ard ton e dial tele phone . For exam ple, if you are at home an ...
10 Ava nti 3025 telephone set 3. Enter yo ur password; you recei ve the MA ILBOX Me nu. * Y ou hear this option onl y if there are dele ted mess a g es whi ch ma y still be re covered. ** Y ou hear th is opti on onl y if there are futu re deliver y mess a g es waiti n g in y our mail box. T o enter your mailbox from another extension within the sys ...
Av anti 3025 telephone set 1 1 T o enter your mailbox from a telephone outside the syst em 1. Dial the IMAGEN telepho ne number; you receive th e external MAIN Menu. 2. Dial [# ] and yo ur mai lbox numb er ; you a re as k ed to en ter your pass word. 3. Enter yo ur password; you recei ve the MA ILBOX Me nu. RECORDING YOUR NAME AND PERSONAL GREETING ...
12 Ava nti 3025 telephone set 2. Press {YOUR NAME} or [3] ; you recei v e the PERSONAL GREETINGS RECORD Menu. 3. Press {RECORD NEW} or , and wait fo r the tone before sayin g your na me. While you ar e recor din g either you r name or personal g reetin g s, the {ADD TIME} and {END OF MSG} soft- keys appea r on the screen. Unless your system is ...
Av anti 3025 telephone set 13 5. Press {SA VE MSG} or , to save the recordin g of your name; you retu rn to the P ERSONAL GREETINGS Menu. NOTE If you exi t the END OF R ECORD Menu without pres sin g {SA V E MS G} , your recordin g will not be eff ective. T o record your personal greetings Y ou record your various personal g reetin g s in the sa ...
14 Ava nti 3025 telephone set CHANGING YOUR P ASSWORD Y ou receive your initial password f rom the system ad m inis- tra t or , but ca n chan g e it at any time. Y ou may a l so cancel your pa ssw ord. However , if you do so, a nyone can enter your ma ilbox and listen to you r messa g es. T o change your password 1. Enter you r ma ilbox (dial the I ...
Av anti 3025 telephone set 15 4. Press {P ASSWORD} or [5] ; you a re as k ed to en ter your new pa s swor d.Ent er you r new pa ssword (up to 12 di g its) followed by [#] ; or dial [#] to cance l yo ur cur rent pa ssword (see the NO T E below). Y ou now have the foll owin g options: 5. Press {CONFIRM} or {CANCEL} ; the new password is either confi ...
16 Ava nti 3025 telephone set LEA VING MESSAGES LEA VING ORDINAR Y MESSAGES Y o u can le ave a messa g e fr om ins i de o r ou ts id e of yo ur mailbox. T o leav e a message 1. From outside your mailb ox, dial the IMAGEN acc ess code; you receive the IMAGEN MAIN Me nu: or From inside your mailbo x -- dia l [ * ] to move backwards thro u g h the me ...
Av anti 3025 telephone set 17 * Y ou hear thi s option on l y if t here ar e del ete d me ssa g es wh ich ma y stil l be re covered. ** Y ou hear th is opti on onl y if there are futu re deliver y mess a g es waiti n g in y our mail box. 2. Press {LEA VE MSG} or [2] ; you a re asked to en ter a ma ilbox nu mber . 3. Dial the mailbox nu mber; you he ...
18 Ava nti 3025 telephone set 5. Press {SA VE MSG} or [2] ; your messa g e is s ent and you re turn to the MAIN Menu. NO T E If you han g up without pre ssin g any key , your mes- sa g e is s ent and you e xit IMAGEN . If you dial [1] you hear the messa g e a g ain and remain in the END OF RECORD Menu. If you dial [3] the messa g e is er ased and y ...
Av anti 3025 telephone set 19 LEA VING SPECIAL TY PES OF MESSAGES A messa g e can b e ta gg ed with on e or more of the fo llowin g four at tributes: 1. Urgent . A messa g e ta gg ed 'URGENT ' will be h eard before other non-ta gg ed messa g es sent to the tar g et mailbox, re g ardless of it s chronol o g ical arriva l. 2. Confidential . ...
20 Ava nti 3025 telephone set T o tag a message with a special attribute 1. Dial [6 ] in the END OF RECORD Menu (see above), you receive th e MESSAGE A TTRIBUTES Menu a s fol- lows: 2. Select th e attrib ute you desir e for your messa g e by dial- in g the c or res po ndin g number . Y o u can g ive a messa g e more t han one of t he above attribut ...
Av anti 3025 telephone set 21 4. Dial 4 di g its to en ter the delive ry ti me and d ial [ * ] . When th e selected date and time arrive, the messa g e disappe ars from your m ailbox and appears at the desti- nation mailbox. MODIFYING THE DA TE AND TIME OF A FUTURE DELIVER Y MESSAGE After you have recorded a future de l ivery messa g e, you have th ...
22 Ava nti 3025 telephone set LEA VING A MESSAGE FOR A MAILBOX G R OUP Y our syst em administrator can de si g nate a n umber of m ai l - boxes as b elon g in g to the sa me g roup, known as a mail- box g roup. Each g roup i s assi g ned a nu mber , from 10 t o 89. This enab les you to record a sin g le messa g e, an d send it to all the mailbo xes ...
Av anti 3025 telephone set 23 3. For a system defined mailbox group If you wa nt to send a messa g e to a mailb ox g roup, enter t he g roup nu mber ; you hear a messa g e: This is mai lbox gr oup n umber __ _ or This is <mailbox group name>. Plea se state your message clear ly , then dial pou nd . For a specific group you define If you wa nt ...
24 Ava nti 3025 telephone set If you han g up withou t pre ssin g any key , your messa g e is sent an d you e xit IMAGEN . In addition to the system-wide mailbo x g rou ps, an d g roup s for carb on record, y ou can define yo ur own perma nent per- sonal distribution group . T o send a messa g e to your per- sonal g roup, dial [0 ] inst ea d of ent ...
Av anti 3025 telephone set 25 RECEIVING MESSAGES LISTENING T O YOUR MESSAGES If ther e are a ny mes sa g es waitin g for you in you r mailbox, the [MSG] button li g hts up; you hear a br oken dial tone when yo u lift the ha ndset; and th e second lin e of your idle displa y tells you ho w many new a nd existin g messa g es there are . Th e numb er ...
26 Ava nti 3025 telephone set * Y ou hear thi s option on l y if t here ar e del ete d me ssa g es wh ich ma y stil l be re covered. ** Y ou hear th is opti on onl y if there are futu re deliver y mess a g es waiti n g in y our mail box. IMAGEN offers you t wo ways of rev i ew in g your new and exist in g messa g es. Y ou may choose to listen to th ...
Av anti 3025 telephone set 27 After listenin g to each messa g e, you he ar the LISTE N Menu: (Alternatively , you can ask your syst em administrator to pro g ram your MAILBO X Menu so that you can access your messa g es in a sl i g htly d ifferen t m anne r .) In such a case, you listen to your new messa g es by select- in g {NEW MSGS } or [1] , a ...
28 Ava nti 3025 telephone set The above menu enables yo u to chan g e the vol ume or spee d of th e mes sa g e you ar e liste nin g to, or to rep ea t th e messa g e with its time ta g . If you select [1] -- New Messa g es, eith er from the MAIL- BOX Men u or the MESS AGE TYPE SELECTIO N Menu, you a re infor med ho w many o f these were t a gg ed ? ...
Av anti 3025 telephone set 29 2. Enter yo ur current p assword; you re ceiv e t he Mai lbox Me nu. 3. Press {SET OPTION} or [4] ; you receive th e MAILBOX OP TIONS Menu: 4. Press [9 ] ; you recei v e the CONTINUOUS LISTENING Pro g ram- min g Menu and h ave the fol lowin g opti ons: DETERMINING WHO A MESSAGE IS FROM AND WHEN YOU RECEIVED IT Each mes ...
30 Ava nti 3025 telephone set T o activate the header option 1. Press {SET OPTION} or [4] in the MAILBOX Menu; yo u receive the MAI LBOX OPTIONS Men u: 2. Press {HEADER} or [4] ; you receive the ACTI V A TE/ DEACTIV A TE Menu. 3. Dial [1 ] or p ress {ACTIV A TE} to activate the op tion and dial [2] or press {DEACTIV A TE} to dea ctivate the option ...
Av anti 3025 telephone set 31 T o review your messages on the telephone display 1. From th e MAILBOX Men u, press {VISUAL LST} or [9] ; you recei ve the followin g messa g e cate g ory listin g : 2. Press the sof tkey adjacent to the messa g e cat e g ory you wish to view; you re ceiv e a li sti n g of t he messa g es contai ned in the selected cat ...
32 Ava nti 3025 telephone set •T h e time tha t the messa g e was sen t appears in 24- hour fo rmat. •T h e sender or tele phone exten sion of th e person who sent the messa g e appea rs next. If t he messa g e was left by an exte rnal calle r , the telephone nu mber of th e external caller is d i splayed (if applicable to yo ur sys- tem); othe ...
Av anti 3025 telephone set 33 Afte r the messa g e has b een comple ted, you hea r the LIS- TEN Menu: Once you have dealt with the me ssa g e by eith er exer- cisin g one of the menu options or d ialin g [ * ] , you ar e returned to th e visual messa g e display . NOTE After a ‘ new’ messa g e has be en heard (and you press an y button), it i s ...
34 Ava nti 3025 telephone set REVIEWING CONFIRMA TION MESSAGES Y o u can use the visu al messa g e display to revie w details of your confirmation messa g es. After p ressin g the left sof tkey adjacent t o ‘CONFIRM’ in the visu al messa g e, the dis p lay shows a list of your confirmation messa g es as follows: The top l in e of your scr ee n ...
Av anti 3025 telephone set 35 announce s how many messa g es have b een success- fully recovered, and you may listen to them by selectin g the OTHER MESSAGES option from the MAILBOX MENU. NOTE If the un delete me ssa g es op tion does n ot ap p ear in the menu, thi s is becau se there ar e no dele ted messa g es in y ou r mailb ox th at are cap abl ...
36 Ava nti 3025 telephone set 3. Press {END OF MSG} or [#] ; you recei v e the END OF RECORD Menu: 4. Press {SA VE MSG} or ; the messa g e is se nt and you return to the LISTEN Menu. COPYING OR TRANSFERRING A MESSAGE T O ANOTHER MAILBOX Y o u can copy or transfer a m essa g e some one se nt you into an other mailb ox or mailb ox g roup. If you ...
Av anti 3025 telephone set 37 1. When you hear a messa g e you wa nt to co py or t rans- fer , pres s {COPY/SEND} or [5] ; you receive th e COPY/SEND Menu: 2. Pre ss {COPY MSG} or [1 ] an d t he ma ilbox nu mb er , or {TRANSF MSG} or [2] and the mai lbox numb er , to copy o r tr an sf er t he me ssa g e to a sin g le mailbox. Simi- larly , to copy ...
38 Ava nti 3025 telephone set or Press {SET OPTION} or [4] if you want to ta g your messa g e pri or to sendin g ; you rece ive the SEND / COPY OP TIONS Menu: Select the a ttribute you want to a ttach to the messa g e by pressin g the correspon din g number or softkey; y ou can attach any or all o f the attribu tes in this fashion. Select [2] from ...
Av anti 3025 telephone set 39 T o carbon co py or carbon send a messa g e, you must first be listenin g to it. 1. When yo u hear a messa g e you wa nt to carbo n copy or carb on sen d, pr ess {COPY/SEND} or [5] ; you receive th e COPY/SEND Menu: 2. Press [5] or [6] . Y ou hear a mes sa g e: “Plea se enter ma ilbox num ber . For Dial By Na me , di ...
40 Ava nti 3025 telephone set 4. Repeat step 3 for each mailbox to which you want to carbon copy or carbon send th e messa g e. 5. When th e list is com pleted, dial [#] twice. Pr oce ed as for send in g a messa g e to a g roup of ma ilboxe s. MESSAGE ANNOT A TION -- ADDING YOUR OWN COMMENTS Y o u may want to add your o wn comments t o a messa g e ...
Av anti 3025 telephone set 41 NOTE Just as y ou can recor d an annot ation for a me s- sa g e to a sin g le mail box, so you can add an ann o- tation to a g roup messa g e. Howeve r , you cann ot add mo re than on e annota tion to a g roup mes- sa g e. If you han g up while located in the ANNOT A TION Menu, your messa g e nonetheless will be trans- ...
42 Ava nti 3025 telephone set T o delete an annotation from a message • After recordin g the an notation, before savin g it, press {ERASE MSG} or [3] in the END OF RECORD Men u. T o change the annotation of a message 1. Press {COPY/SEND} or [5] whi le listeni n g to eith er the annotatio n or the messa g e itself; you a re trans ferre d to th e C ...
Av anti 3025 telephone set 43 CALLER IDENTIFI CA TION (CID) LIST , DISPLA Y AND DIAL REVIEWING CID CALLS LISTED ON YOUR DISPLA Y List s of ans wered and u na nsw ere d inco min g outside calls -- supp orted by the C entral Of fice for caller ident ification servic e -- can be view ed on the di s play of an Ex ec utiv e teleph one set with expanded ...
44 Ava nti 3025 telephone set • the curr ent ‘displ ay mode’ -- eith er ’name’ or ‘number’; with a s oftkey -- to th e ri g ht and t o the le ft -- alon g side each of the last four elements . Changing the desired display mode of your CID list Each time you press the ri g ht or l eft {DISPLA Y MODE} softkey -- in the display screen ab ...
Av anti 3025 telephone set 45 • the num ber of calls of that typ e to the telep hone set user ’s extens ion DN; • the pa g e numb er of th e list. T o s crol l back ward o r forwa rd an d vie w oth er pa g es of the list, use the [LO HI] key at the bott om of the tele- phone set -- by pr essin g [LO] to scroll backwar d, or [HI] to scro ll fo ...
46 Ava nti 3025 telephone set • alternati vely , you can request lis ts of either: • ’answered’ calls - - by pressin g the ri g ht or left {ANSWERED} softkey; or • ’all calls’ -- by pr essin g the ri g ht or l eft {ALL CALLS} softkey . The descr iption of the operatio ns, displays an d scrolli n g betwee n list pa g es applie d to the ...
Av anti 3025 telephone set 47 A call detail display -- fo r the selected call --appears, as shown in the display e xample be low: a. The ti tle line at th e top of t he call detail display show s: • the type o f the call selected -- ‘ALL CA LLS’, ’NOT ANSWERED’ or ’A NSW ERED’; • the total nu mber of ca lls of the se lecte d type -- ...
48 Ava nti 3025 telephone set Placing a c all from the CID call detail display T o place a cal l to the caller whose de tails appear in the call detail list, simply press either the ri g ht or l eft softkey al on g - side eith er the calle r ’s name or n umber on the CID call detail displa y . REVIEWING CID CALLS FOR ANOTHER EXTENSION If you ar e ...
Av anti 3025 telephone set 49 INDEXING YOUR MESSAGES IMAGEN of fers you the po ssi bility of ta gg in g your old mes- sa g es, and so rtin g them into indices for future retrieva l. This allows you to identify and access a specific messa g e without h avin g to first listen to all chrono lo g ically precedin g messa g es. Y o u can allocate yo ur m ...
50 Ava nti 3025 telephone set 2. Press {INDEX} or [8] ; you hear the followi n g messa g e: Enter a message in dex number b etween 1 and 9, or dial pou nd [#] for the system index. 3. S elect a numb er be tween 1 and 9 -- fo r exam ple, 7 - - to ta g the messa g e as ‘7’ in your person al index; or dial [#] ; IMAGEN assi g ns the messa g e a Sy ...
Av anti 3025 telephone set 51 3. Enter th e appropri ate private i ndex ta g or Dial [#] followed by the system index ta g , and di al [#] a g ain to c onfirm. IMAGEN retrieves an d plays the messa g e as instructed . Y o u are then transferred to the LISTEN M enu. NOTE If you en ter an identification nu mber that do es not exist, IMAGEN info rms y ...
52 Ava nti 3025 telephone set FOR W ARDING YOUR MESSAGES T O ANO TH E R LO CA TION If you know you are g oin g to be a way from your desk, you can have any messa g es you re ceive forwar ded to anot her teleph one exten sion, ou tside line o r pa g er . This is c a l l e d the Follo w -me Option.If you ha ve activated the fo llow-me option , then a ...
Av anti 3025 telephone set 53 PROGRAMMING FOLLOW-ME NUMBERS Step 1: Enter the follow-me number Y o u can desi g nate one or two follow-me numbers, for dif- ferent times of the d ay . 1. Press {SET OPTION} or [4] in the MAILB OX Menu; you receive th e MAILBOX OP TIONS Menu. 2. Press {1ST FOLLOW or [1] to desi g nate the first follow me numb er , or ...
54 Ava nti 3025 telephone set 1. Press {FL W TIME} or [4] in the FOLLOW -ME Menu ; you are prompted to enter the st art and stop times. 2. Enter four d i g its for t he st ar t time -- for exampl e, 15 4 5 for 3: 45 PM . 3. Enter four d i g its for t he st op time - - for e xampl e 0000 for midni g ht. NOTE Instead o f pro g rammin g your o wn star ...
Av anti 3025 telephone set 55 Step 4: A ctivate (or deactiv ate) the fol low-me number Once you h ave pro g ramme d at least one follow -me num- ber , you can acti vate the fol low-me optio n. 1. Select {1ST FOLLOW or {2ND FOLLOW} from the MAILBOX OP TIONS Menu. 2. Press {ACTIV A TE} or [1] ; you recei ve the FOLL OW ME ACTIV A T ION Menu: 3. Sele ...
56 Ava nti 3025 telephone set NOTE If you dial [3] , the fol low-me op tion i s di sabl ed. No more messa g es ar e for warde d to that nu mber , unless you a ctivate it a g ain. If you dial [4] , the system will try to reach you at this num ber a g ain, wh en an addi tion al new mes- sa g e arrives. Answering a follow-me call forwarded to a pager ...
Av anti 3025 telephone set 57 RECORDIN G CONVERSA TIONS IMAGEN enabl es you to record yo ur telephone c onversa- tions. Y ou must have the syst em administrator pro g ram desi g nate the [CA LL RECORD] button to operate at your station. A conversation you have recorded is stored in your mail- box, as an y messa g e is. Y ou can, therefore, t ransfe ...
58 Ava nti 3025 telephone set SCREENING INCOMING CALLS The call screenin g feat ure allows you t o scree n exte rnal calls arrivin g at your st ation throu g h the auto attendant . Y ou hear who is callin g you an d decide which calls you want to answer , and which callers you pr efer havin g leave a messa g e. Y ou must ask the system a dministrat ...
Av anti 3025 telephone set 59 4. T o reject the cal l, eit he r: •p r e s s {END SCREEN} ; •p r e s s any key oth er than [SPKR] ; or • sim ply refra in from an swerin g ; the call er hears you r no answe r g reetin g . At this sta g e, you ca n no lo n g er chan g e your mi nd an d pic k up th e call. T o stop screening your calls • Press ...
60 Ava nti 3025 telephone set MESSAGE MONIT ORING AND CALL INTERCEPTION The messa g e monito rin g featur e allows you to monitor messa g es bein g record ed in yo ur mai l bo x for y ou, by external callers. W hen messa g e moni torin g is activated for your telephone set, e ach of you r call s will be answered by the auto mated attenda nt, who wi ...
Av anti 3025 telephone set 61 T o in tercep t the ca ll 1. T o in tercept and an swer the cal l, either: • pic k up the r ece iv er; • press {ANSWER SCREEN} ; or • press [SPKR] . or 2. T o reject the cal l, eit he r: •p r e s s {END SCREEN} ; •p r e s s any key oth er than [SPKR] ; or • sim ply refra in from an swerin g ; T o stop monit ...
62 Ava nti 3025 telephone set 5. Dial either: • the di g it -- [1] to [9] -- f or the desired respective monit orin g time; or • [#] -- for unlim ited monitorin g time; the auto attendant r esponds with an announ cement of the selecte d monitorin g time; f or example: • if y ou diale d [1] -- “five seco nds”; • if y ou diale d [9] -- ? ...
Av anti 3025 telephone set 63 DIALING ASSIST ANCE FOR OUTSIDE CALLERS Outside callers who do not know t he extension nu mber of the per son they wish t o reach have three di ffere nt types of ass i stan ce av ailab le to them : Dial by Name enab les th em t o re ach the per son by di alin g a few let ters of thei r name. Extension As sistance plays ...
64 Ava nti 3025 telephone set T o dial by name 1. Dial the IMAGEN telepho ne number; you hear the followi n g options: 2. Dial [3 ] ; you hea r a recorded announcemen t: Dial th e first “X” l etters of t he subscrib er's name, usi ng a standard dialp ad . “X” i n the annou ncement is the pro g rammed maximum number of letters - - up to ...
Av anti 3025 telephone set 65 • If the letters match several possible names, you a re g iven a ch oice of which n ame you want to dial. For examp le, if y o u want t o reach Jack B rown, dial BR and [ # ] , you hear a recor ded annou ncement, g ivin g you the first name in the director y that starts with BR: There ar e severa l subsc r ib ers wit ...
66 Ava nti 3025 telephone set The second ary extensio n assistance announcement g ives the ex tension num bers of var ious peop le in the depart- ment. Fo r example, i f you dialed [1] f or per sonne l you mi g ht then h ear an an nouncement si milar to: • For Jane Smith dial 1 3489 • For John Smith dial 1 5679 When a callers hear the extension ...
Av anti 3025 telephone set 67 PROGRAMMED INTER VIEW If the system administrator has pro g rammed this fea ture, it conduc ts a r ec o rded i nt ervie w wit h an outs ide cal ler . For example, th e system admini strator can pro g ram an interv iew that takes orders over the phone . The recorded interview ques tion s mi g ht ask t he cust ome r he r ...
68 Ava nti 3025 telephone set NOTE Y our system administra tor may pro g ram up to ni ne diffe rent interviews into th e system. If there is more than one interview , the m ain openin g g reetin g con- tains diali n g instructions for accessin g the di f fere nt interviews. For exa mple, T o order a ca talog item , dial [7] . T o request billing in ...
Av anti 3025 telephone set 69 FOREIGN LANGUAGE ANNOUNCEMENTS IMAGEN offe rs you the option of havi n g your m ailb ox op er- ate in la n g ua g es other than En g lish. If this option h as been installed in your system your system admini str ato r can pro g ram your ma ilb ox so that you an d people callin g your mailb ox have a choice of hea rin g ...
70 Ava nti 3025 telephone set DIALING OUT WI TH CUST OMIZED DIRECT ORIES An opti onal software packa g e called t he Elect ronic Busi- ness Card is ava ilable with IMAGEN . It enables the sys- tem administra tor to define spec ial dialin g directories, so that di rectory lists of your customer s or client s appear on your d isp lay . Y ou can di al ...
Av anti 3025 telephone set 71 T o dial out using a customized directory 1. Press ; a list of defi ned d irect ories ap pea r s , as in th e exam ple below: 2. Press the so ftkey for the desired directory (in thi s exam- ple {EXT ERNAL } ); a list of alphabeti cal ran g es ap pears: DIRECTORIES INTERNAL EXTERNAL PRODUCTS HELP SUPPO RT MISC ELLAN ...
72 Ava nti 3025 telephone set 3. Press the sof tkey for the al phabetical ran g e that includes th e name of the pers on you want to call (in this example Fr ost); a list of names appea rs: 4. Y ou can use the [LO HI] key to pa g e throu g h the names i n that par ticular d irectory . 5. Press the softkey adja cent to the de sired nam e (in this ex ...
Av anti 3025 telephone set 73 ADV ANCED IMAGEN SUBSCRIBER FEA TURES This sec tion co nta i ns a de s cripti on of a numbe r of mo re advanc ed mailbox features. If you prefer , each of these feat ures c an al so be pr o g rammed for you b y your system admini strator , on the ded icated IMAGEN Personal C om- puter . AUTOMA T IC COPYING OF UNHEARD M ...
74 Ava nti 3025 telephone set T o program your mailbox to automatically copy unheard messages 1. Dial [4 ] in the MAILBOX Menu ; you receive the MAIL- BOX OP TIONS Menu. 2. Dial [7 ] -- Auto-copy; yo u are transferred to th e AUTO COPY M enu: 3. Press {DESTINA TIO} or [1] to indicat e the auto-cop y destin atio n, then e nter the app ropri ate mail ...
Av anti 3025 telephone set 75 Copies of all me s sa g es for warde d to an other ma ilbox b y this fea ture remain in the so urce mailbox. In add ition, mes- sa g es copied to th e automatic-copy mailbox will NOT be on-for warded to o ther mai l boxes in the event that th ey are unhear d by your coll ea g ue as well. DEFINING A PERSONAL DISTRIBUTIO ...
76 Ava nti 3025 telephone set T o delete Mailboxes from your personal distribut ion group 1. From the MAILBOX OP TIONS Menu, pr e ss or [6] to access the DIS TRIBUTION LIST Menu; you h ear t he anno unc emen t The curre n t mem ber nu m - ber i s <Mai lbo x numb er> . 2. Press {DELETE} or [3] to delete th e current member or Press {NEXT} ...
Av anti 3025 telephone set 77 By proce edin g throu g h a seri es of menu s, you can speci fy: • the condi tions under which you want t he Auto at tendant to oper ate; • the types of ca lls and times at whic h mailbox forwar din g instructions wi ll ap ply; • whet h er calle rs shou ld be for warde d in terna lly or ext er- nally , or g iven ...
78 Ava nti 3025 telephone set B. Select the Auto attendant method of operation for your mailbox Y o u can choose one of the fo llowin g three Auto attend ant modes for d ea lin g with incomi n g calls: • Internal -- The Auto attend ant initially transfers al l incomin g calls to your int ernal extension. If th ere is a ‘busy’ or ‘no answer? ...
Av anti 3025 telephone set 79 C. Program the call handling method for all no answer/ busy calls Y o u can det ermine how a ll incom in g calls are to be han- dled if yo ur extensi on is busy or there is no answer . There are seve ral option s available: • Default -- Y o u can d ecid e to ha v e calls ha ndle d a ccor d- in g to the ten ant pro g ...
80 Ava nti 3025 telephone set T o program the no answer/busy call handling method for all calls 1. From the AU TOMA TED A TTENDANT Me nu, select [3 ] ; you a re trans ferre d to th e OPERA TION Menu: 2. Choose the desired ca ll handlin g method . • If you press {RECORD} or [2] , or {UNSCRN} or [3] , your selection is saved, and you are returned t ...
Av anti 3025 telephone set 81 to enter a n interna l extensio n number . Y ou are t h en asked to select eithe r {SCREEN ED} or [1] , to h ave calls f orwarded o n a screened ba sis, or {UNSCREENED} or [2] to have them forwarde d on an unscreened basis. After makin g your selection , you are retu rned to the AUT OMA TED A TTENDANT Menu. D. Program ...
82 Ava nti 3025 telephone set • System For ward no an swer -- you c an decide h ow unanswer ed calls that arrived via the DIGIT AL syste m should be handle d. • System Forward Busy -- you ca n decide how calls that arrived via the DIG IT AL system and re ceived a busy si g nal, sh ould be h andled. T o program the no answer and busy call handli ...
Av anti 3025 telephone set 83 IMAGEN A T A GLANCE T o En ter Y our Mailb ox At your exten sion : 1. Enter the IMAGEN access number; 2. Dial [# ] twice; 3. Enter yo ur password (if applicabl e). From an other extens ion : 1. Enter the IMAGEN acce ss number; 2. Dial [# ] ; 3. Enter you r Ma ilbox Number; 4. Enter yo ur password (if applicabl e). From ...
84 Ava nti 3025 telephone set 3 3 3 RECORD YOU R NAME The fol l o w i ng procedur es assum e yo u h ave accessed y our I M AG E N m ai l box: RECORD YOU R MAI LBOX GREET I NG RECORD YOU R BU SY GREETI NG RECORD YOUR SPECI AL GREETI NG RECORD YOU R I NTE R NAL GREETI NG 3 1 2 4 5 3 3 5 5 5 5 - - r ecord your nam e - - - - gr ee t i ng - - - - gr ee ...
Av anti 3025 telephone set 85 TO LEA VE A M ESSAGE W I TH CO NFI RM A TI ON TO LEA VE A PR I V A TE MESS AGE TO LEA VE AN UR GEN T M ESSAG E T O LEA VE A FUTURE DELI VE RY MESSAGE 2 2 2 2 - - m ai l box num ber , m essage -- - - m ai l box num ber , m essage -- - - m ai l box num ber , m essage -- - - m ai l box num ber , m essage -- day (2 di gi t ...
86 Ava nti 3025 telephone set UserGuide.book P age 86 Thur sday, August 5, 1999 3:4 0 PM ...
Av anti 3025 telephone set 87 T O R ECORD AN AN NO T A TI O N AN D THEN COPY THE ME SSAGE - - m ai l box num ber - - - - ann ot at i on - - 2 5 1 1 T O REC ORD AN ANNOT A TI ON AND T HEN TRA NSF ER TH E MESS AGE 5 2 1 2 - - m ai l box num ber - - - - ann ot at i on- - 5 5 6 1st mailbox no . last mailbox no . # # TO CARBON COPY/S END A MESS AGE COPY ...
Avanti 3025のメーカーから受け取ることができるドキュメントは、いくつかのグループに分けられます。その一部は次の通りです:
- #BRANDの図面#
- 3025の取扱説明書
- Avantiの製品カード
- パンフレット
- またはAvanti 3025の消費電力シール
それらは全部重要ですが、デバイス使用の観点から最も重要な情報は、Avanti 3025の取扱説明書に含まれています。
取扱説明書と呼ばれる文書のグループは、Avanti 3025の取り付け説明書、サービスマニュアル、簡易説明書、またはAvanti 3025のユーザーマニュアル等、より具体的なカテゴリーに分類されます。ご必要に応じてドキュメントを検索しましょう。私たちのウェブサイトでは、Avanti 3025の製品を使用するにあたって最も人気のある説明書を閲覧できます。
Avanti 3025デバイスの取扱説明書はどのようなものですか？
取扱説明書は、ユーザーマニュアル又は単に「マニュアル」とも呼ばれ、ユーザーがAvanti 3025を使用するのを助ける技術的文書のことです。説明書は通常、全てのAvanti 3025ユーザーが容易に理解できる文章にて書かれており、その作成者はその分野の専門家です。
Avantiの取扱説明書には、基本的な要素が記載されているはずです。その一部は、カバー/タイトルページ、著作権ページ等、比較的重要度の低いものです。ですが、その他の部分には、ユーザーにとって重要な情報が記載されているはずです。
1. Avanti 3025の説明書の概要と使用方法。説明書にはまず、その閲覧方法に関する手引きが書かれているはずです。そこにははAvanti 3025の目次に関する情報やよくある質問、最も一般的な問題に関する情報を見つけられるはずです。つまり、それらはユーザーが取扱説明書に最も期待する情報なのです。
2. 目次。Avanti 3025に関してこのドキュメントで見つけることができる全てのヒントの目次
3. Avanti 3025デバイスの基本機能を使うにあたってのヒント。 Avanti 3025のユーザーが使い始めるのを助けてくれるはずです。
4. トラブルシューティング。Avanti 3025に関する最も重要な問題を診断し、解決するために役立つ体系化された手続き
5. FAQ。よくある質問
6. 連絡先。一人では問題を解決できない場合に、その国におけるAvanti 3025のメーカー/サービスへの連絡先に関する情報。
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