Manual Cisco Systems Cisco AS5400

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  • Cisco Systems Cisco AS5400 - page 1

    Quick Start Guide Cisco AS5350 and Cisco AS 5400 Universal Gateways 1 Documents, Equipment, and T ools 2 Install Chassis 3 Install Modules 4 Connect Cables 5 P ower Up the Uni versa l Gateway 6 P erform Initial Configuration 7 Slot Numbering 8 Obtaining Documentation 9 Obtaining T echnical Assistance 10 Obtaining Additional Publications and Informa ...

  • Cisco Systems Cisco AS5400 - page 2

    2 1 Documents, Equipment, and Tools User Documentation All of the documents described here are available on line and on the documentation CD-ROM that you received with your universal gateway . T o be sure of obtaining the latest information, you should ac cess the on line documentation. Note The information in this document applies to the Cisc o AS ...

  • Cisco Systems Cisco AS5400 - page 3

    3 Related Hardware Documentation Replacing the Power Sup ply in the Cisco AS5300 Series and Cisco AS5400 has instructions about replacing the power supply . You can access this document at Cisco Product Documentation > Access Servers and Ro uters > Access Servers > Cisco AS5 350 or Cisco AS5400 > Hardware installation docu ments for Cis ...

  • Cisco Systems Cisco AS5400 - page 4

    4 Items Included with Cisco AS5350 an d Cisco AS5400 Universal Gateways • 19- and 24-inch rack-mount kits • Rubber feet for desktop installation • RJ-45-to-DB-9 female DTE ad apter (labeled TERMINAL) • RJ-45-to-DB-25 female DTE adapter (labeled TERMINAL) • RJ-45-to-DB-25 male DCE adapter (labeled MODEM) • RJ-45-to-RJ-45 rollover console ...

  • Cisco Systems Cisco AS5400 - page 5

    5 Setting Up the Chassis Y ou can install the chassis in a rack or set it on a desktop. Select the proc edure that best meets the needs of your netwo rk: • Rack-Mounting the Chassis, page 5 • Desktop Installation, page 7 War n in g This unit is intended for installa tion in restricted access areas. A re stricted access area is where access can ...

  • Cisco Systems Cisco AS5400 - page 6

    6 Required Tools and Equipment Y ou need the fo llowing tools and equipment to rack-mount the chassis: • Number 2 Phillips screwdriver (not included) • Medium flat-blade screwdriver (not included) • Screws for a ttaching the chassis to the rack (not included) • Standard rack-mount brackets (included) • Screws for attaching the brackets to ...

  • Cisco Systems Cisco AS5400 - page 7

    7 Installation in a Rack Install the c hassis in the r ack. Rack-mount ing screws are not provided. Use two screws for each side (supplied with the ra ck). Installing the Cisco AS5350 in a Rac k (1 9-Inch Rac k) Installing the Cisco A S5400 in a Rack (19-Inc h Rac k) Desktop Installation For desktop or shelf mounting, use the rubber “feet” ship ...

  • Cisco Systems Cisco AS5400 - page 8

    8 Step 3 Peel the rubber feet off the black adhesive strip and place th em adhesive-side down at each corner of the underside o f the chassi s. Step 4 Place the universal gateway top-side up on a flat, smooth, secure surface. Caution Do not place anything on top of the universal ga teway that weighs mo re than 10 lb (4.5 kg). Excessive weight on to ...

  • Cisco Systems Cisco AS5400 - page 9

    9 3 Install Modules Note The information in this document applies to the Cisc o AS5350, Cisco AS5400, and Cisco AS5400HPX universal gateways. Note Unless specifically noted, all references to the Cisco AS540 0 also apply to the Cisco AS5400HPX. Note Cisco AS5350 and Cisco AS5400 come w ith carrier cards and DFCs a lready installed. If the required ...

  • Cisco Systems Cisco AS5400 - page 10

    10 Install the Car r ier Car d in the Cisco AS 5350 Install the Car r ier Card in the Cisco A S5400 Step 4 Align the captive screws with their holes, and seat the card completely . Step 5 T ighten the two captive screws to secu re the carrier card to the chassis. Tighten the Captive Scr ews on the Cisco AS5350 Tighten the Captive Scr ews on the Cis ...

  • Cisco Systems Cisco AS5400 - page 11

    11 Step 6 If the carrier card has a blank DFC slo t, install a blank cove r over the open DFC slot to ensure proper airflow inside the chassi s. Blank DFC Cov er Step 7 For AC powered units, reco nnect the AC power cord. For DC powered units, reinstate power at the circuit breaker . For more information on the AC and DC power supplies, refer to th ...

  • Cisco Systems Cisco AS5400 - page 12

    12 T o install a DFC, follow these step s: Step 1 Attach an ESD-preventive wrist strap. Step 2 Slide the DFC into the slot unti l the connector pins make contact with the carrier card bac kplane connector . Installing a DFC in a Cisco AS5350 Installing a DFC in a Cisco A S5400 Step 3 Align the captive screws with their holes, and seat the card comp ...

  • Cisco Systems Cisco AS5400 - page 13

    13 Tighten the Captive Scr ews on the Cisco AS5400 Step 5 Check the card LEDs to verify that the card is working pr operly . The following table summarizes the LED function for the trunk and port DFCs. Dial Feat ur e Card LEDs DFC LED State Description T1 or E1 DFC ACTIVITY (ACT) Fast flicker (Green) Indicates DF C is up and running. Slow flicker ( ...

  • Cisco Systems Cisco AS5400 - page 14

    14 4 Connect Cables Note The information in this document applies to the Cisc o AS5350, Cisco AS5400, and Cisco AS5400HPX universal gateways. Note Unless specifically noted, all references to the Cisco AS540 0 also apply to the Cisco AS5400HPX. T3 DFC ACTIVITY (ACT) Fast flicker Indicates DFC is up and running. Slow flicker Indicates DFC is not yet ...

  • Cisco Systems Cisco AS5400 - page 15

    15 System Management and Power Connections The connections described here provide electri cal power and management access. F or cable pinouts, see the chassis and card installation guides for the Cisco AS5350 and Cisco AS5400. Y ou can access these docu ments at Cisco Product Documentation > Access Servers and Access Router s > Access Servers ...

  • Cisco Systems Cisco AS5400 - page 16

    16 Step 1 Connect the terminal to the console port using an RJ-45 rollover cable and an RJ-45-to-DB-25 or RJ-45-to-DB-9 adapter . The adapters provided are labeled TERMINAL. The adapters and the rollover ca ble are included in the accessory kit that ships with the universal ga teway . Connecting Cisco A S535 0 to Console T er minal Connecting Cisco ...

  • Cisco Systems Cisco AS5400 - page 17

    17 Step 2 Configure your terminal or PC terminal emulation software for 9600 baud, 8 data bits, no parity , and 2 stop bits. T o configure the console port, refer to the Cisco AS5350 and Cisco AS5400 U niversal Gate way Softwar e Configur ation Guide . Connect to Ethernet Network • Connect the universal gateway to an Ethe rnet network by using a ...

  • Cisco Systems Cisco AS5400 - page 18

    18 Connect to a WAN War n in g The telecommunications li nes must be disconnected 1) be fore unplugging the main power connector and/or 2) while the housing is op en. T o see translations of the warnings that appear in the publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device. War n in g Hazard ...

  • Cisco Systems Cisco AS5400 - page 19

    19 Y ou can conn ect the Cisco AS5350 and Cisco AS5400 to a W AN in the following ways: • Connect each T1/PRI port to an R J-45 jack with a straight-through RJ-45 to RJ-45 cable. Connecting 2-P ort or 4-P or t DFC on Cisco AS5350 t o RJ-45 J ack Connecting 8-P ort DFC on Cisco AS5350 t o RJ-45 J ack 35672 RJ-45 jack Straight-through RJ-45-to-RJ-4 ...

  • Cisco Systems Cisco AS5400 - page 20

    20 Connecting 8-P ort DFC on Cisco AS5400 to RJ-45 J ac k Note For other T1 cabling options, see the card installation guide for the Cisco AS5350 and Cisco AS5 400. Y ou can access this document at Cisco Product D ocumentation > Access Servers and Access Router s > Access Servers > Cisco AS5350 or Cisco AS5400 > Hardware Installation Do ...

  • Cisco Systems Cisco AS5400 - page 21

    21 Connecting 2-P ort or 4-P or t DFC on Cisco AS5350 t o RJ-45 J ack Connecting 8-P ort DFC on Cisco AS5350 t o RJ-45 J ack 35673 E1 cable RJ-45 jack 56058 T1/E1 8 PRI connector P 1 P 2 P 3 P 4 P 5 P 6 P 7 P 0 E1 cable RJ-45 jack ...

  • Cisco Systems Cisco AS5400 - page 22

    22 Connecting 8-P ort DFC on Cisco AS5400 to RJ-45 J ac k • Connect each T3 DFC to a T3 CSU/DSU with two 75-ohm BNC cables Connecting T3 DFC on Ci sco A S5350 to T3 CSU/DSU 30847 T1/E1 8 PRI connector P 1 P 2 P 3 P 4 P 5 P 6 P 7 P 0 E1 cable RJ-45 jack 62177 T3 CSU/DSU T3 DFC T3 cables BNC connectors ...

  • Cisco Systems Cisco AS5400 - page 23

    23 Connecting T3 DFC on Ci sco A S5400 to T3 CSU/DSU • Connect a synchronous serial port to a modem or a CSU/DSU with a serial transition cable. Connecting Ser ial P ort on Cisco A S5350 to CSU/DSU 62178 T3 CSU/DSU T3 DFC T3 cables BNC connectors 35675 Serial transition cable CSU/DSU or other DCE or DTE Synchronous serial port (DB-26) EIA/TIA-232 ...

  • Cisco Systems Cisco AS5400 - page 24

    24 Connecting Ser ial P ort on Cisco AS5400 t o CSU/DS U • Use a coaxial cable to connect a timing signa l generator (TSG) to the BITS port. The BITS port is used for external clocking. Connecting Cisco A S5350 and Cisco A S540 0 to BITS P ort • Use a copper wire cable to co nnect to the al arm port. War n in g The plug-socket combination must ...

  • Cisco Systems Cisco AS5400 - page 25

    25 T o connect an alarm d evice to the alarm port, follow this procedure: Note The alarm connector is a 3-wire connector that plugs into a receptacle in the rear of the chassis. The connector is provided in the accessory kit that ships with the universal gateway . Step 1 Insert the three-pin alarm port con nector (included in the accessory kit) int ...

  • Cisco Systems Cisco AS5400 - page 26

    26 Connect AC Power Step 1 Connect the black power cord to the receptacle on th e power supply at the rear of the universal gateway . Connecting AC P ow er Cor d t o Cisco A S5350 Single P ow er Supply Note For the Cisco AS5350 redundant power supply , use the spec ial power cable that came with your universal gatew ay . Connecting AC P ow er Cor d ...

  • Cisco Systems Cisco AS5400 - page 27

    27 Co n ne ct in g AC Power Co rd to C is co AS 54 0 0 Step 2 Connect the other end of the power cord to the electrical outl et. Step 3 If your universal gateway has a second power su pply installed, repeat Step 1 and Step 2 for the second power supply . Connect DC Power War n in g A readily accessible two-poled discon nect device must be incorpora ...

  • Cisco Systems Cisco AS5400 - page 28

    28 Step 1 Remove power from the DC circuit. War n in g Before performing any of the following procedures, ensure that power is removed from the DC circuit . T o ensure that all power is OFF , locate the circuit breaker on the pa nel board that services the DC circuit, switch the circuit breaker to the OFF position, and tape the switch handle of the ...

  • Cisco Systems Cisco AS5400 - page 29

    29 Cisco AS5350 DC P owe r Supply Connections—Redu ndant P ow er Supply Cisco AS5400 DC P ow e r Supply Connecti ons Step 3 Strip off a quarter of an inch (1/4 in. [0.625 cm]) of in sulation on the safety ground, 48 VDC Return, and -48 VDC input wires. A- A+ B- B+ 82637 P ower s witch Source A - NEG Source A - R TN Source B - NEG Source B - R TN ...

  • Cisco Systems Cisco AS5400 - page 30

    30 Note If you are installi ng a redundant po wer supp ly in the Cisco A S5350, you should attach appr opriat e sized sp ade terminals to the stripped en ds of the ground and i nput wires. Step 4 Install the safety grounds (green wire) in to the terminal bl ock ground connectors and tighten the locking screws. Ensure that no bare wire is exposed. N ...

  • Cisco Systems Cisco AS5400 - page 31

    31 Power-Up Procedure Perform this procedure to power up your Cisco universal gateway and verify that it goes through its initialization and self-tes t. When this is finished, the Cisco univ ersal gateway is ready to configure. Note T o view the boot sequence through a terminal session, you must have a cons ole connection to the Cisco universal gat ...

  • Cisco Systems Cisco AS5400 - page 32

    32 PLD/ISP Version 1.0, Manufacture Date 20-Jul-2000. Processor 0x14, MAC Address 0x0142B35F36 Backplane HW Revision 1.0, Flash Type 5V 2 FastEthernet/IEEE 802.3 interface(s) 2 Serial network interface(s) 60 terminal line(s) 2 Channelized T1/PRI port(s) 512K bytes of non-volatile configuration memory. 32768K bytes of processor board System flash (R ...

  • Cisco Systems Cisco AS5400 - page 33

    33 Basic management setup configures only enough connectivity for manag ement of the system. Extended setup will ask you to configure each interface on the system. Would you like to enter basic management setup? [yes/no]: no Step 3 When the following message appears, press Return to see the current interface summary: First, would you like to see th ...

  • Cisco Systems Cisco AS5400 - page 34

    34 Async lines accept incoming modems calls. If you will have users dialing in via modems, configure these lines. Configure Async lines? [yes]: Async line speed [115200]: Will you be using the modems for inbound dialing? [yes]: Would you like to put all async interfaces in a group and configure them all at one time ? [yes]: Allow dial-in users to c ...

  • Cisco Systems Cisco AS5400 - page 35

    35 Operate in full-duplex mode? [no]: Operate at 100 Mbps speed? [yes]: Configure IP on this interface? [yes]: IP address for this interface [X.X.X.X]: 172.22.50.10 Subnet mask for this interface [255.255.0.0] : 255.255.255.128 Class B network is 172.22.0.0, 25 subnet bits; mask is /25 Do you want to configure FastEthernet0/0 interface? [yes]: no S ...

  • Cisco Systems Cisco AS5400 - page 36

    36 Step 7 Create a secret password. This passwor d provides access to privileged EXEC mode. Substitute your enable secret password for guessme . Gateway(config)# enable secret guessme Step 8 Enable password encryption. When password encry ption is en abled, the encrypted form of the password is displayed when a show configuration command is entered ...

  • Cisco Systems Cisco AS5400 - page 37

    37 Gateway con0 is now available Press RETURN to get started. Gateway> enable Password: Gateway# show privilege Current privilege level is 15 Gateway# Configuring Local AAA Security Configure authentication, authorization, and accounti ng (AAA) to perform l og in authentication by using the local username database. The login keyword auth enticat ...

  • Cisco Systems Cisco AS5400 - page 38

    38 Ti p T o save the gateway co nfiguration, save it to NVRAM. Refer to the “Saving Configuration Changes” section on page 57. Note For comprehensive information about how to implement a Cisco AAA-based security environment, see the relevant documents at Cisco Pro duct Documentation > Network Security > Cisco IOS T echnology-Specific Secu ...

  • Cisco Systems Cisco AS5400 - page 39

    39 Step 4 V erify that the Fast Ethernet interface is up. Ping the default gateway to verify this. Gateway# ping 172.28.186.49 Type escape sequence to abort. Sending 5, 100-byte ICMP Echos to 172.28.186.49, timeout is 2 seconds: .!!!! Success rate is 80 percent (4/5), round-trip min/avg/max = 1/1/4 ms Ti p T o save the gateway co nfiguration, save ...

  • Cisco Systems Cisco AS5400 - page 40

    40 Step 5 Return to privileged EXEC mode: Gateway(config-if)# Ctrl-Z Gateway# Ti p T o save the gateway co nfiguration, save it to NVRAM. Refer to the “Saving Configuration Changes” section on page 57. Verify • T o verify your group interface configuration, enter the show interface async command in privileged EXEC mode: Gateway# show interfac ...

  • Cisco Systems Cisco AS5400 - page 41

    41 Configuring a Channelized T1 or E1 DFC This section shows how to configure channelized T1 or E1. On a Cisco AS5350 or Cisco AS5400, you can allocate the available channels for channelized E1 and T1 in the following ways: • All channels can be configured to support ISDN PRI. • If you are not running ISDN PRI, a ll channels can be co nfigured ...

  • Cisco Systems Cisco AS5400 - page 42

    42 Step 6 Return to privileged EXEC mode: Gateway(config-controller)# Ctrl-Z Gateway# Ti p T o save the gateway co nfiguration, save it to NVRAM. Refer to the “Saving Configuration Changes” section on page 57. Verify T o verify that your controller is up and ru nning and that no alarms have been reported: • Enter the show controller command a ...

  • Cisco Systems Cisco AS5400 - page 43

    43 Step 1 Use the enable command and password to en ter privileged EXEC mode. Y ou are in privileged EXEC mode when the prompt changes to Gateway# . Gateway> enable Password: password Gateway# Step 2 Enter global configuration mode. Y ou are in global configuration mode when the prompt changes to Gateway(config)#. Gateway# configure terminal Ent ...

  • Cisco Systems Cisco AS5400 - page 44

    44 0 Line Code Violations, 0 P-bit Coding Violation 0 C-bit Coding Violation, 0 P-bit Err Secs 0 P-bit Severely Err Secs, 0 Severely Err Framing Secs 0 Unavailable Secs, 0 Line Errored Secs 0 C-bit Errored Secs, 0 C-bit Severely Errored Secs Total Data (last 32 15 minute intervals): 0 Line Code Violations, 0 P-bit Coding Violation, 0 C-bit Coding V ...

  • Cisco Systems Cisco AS5400 - page 45

    45 Step 4 Specify the T1 controller you want to configure. Note The CT1/E1 controller numbering convention is dfc-slot/port in C LI commands. DFC slot numbering starts from the motherboard and works up from left to right. Slot 0 is reserved for the motherboard. The DF C slots are numbered sequentially fr om 1 to 3 for the Cisc o AS5350 and 1 to 7 f ...

  • Cisco Systems Cisco AS5400 - page 46

    46 Note For CE1 ISDN PRI—If you do not specify the time slots, the specified controller is configu red for 30 B channels and 1 D channel. B channel numbers range 1 to 31 ; channel 16 is the D cha nnel for E1. Corresponding serial interface numbers range 0 to 30 . In commands, the D channel is interface serial slot/port :15 —for example, interfa ...

  • Cisco Systems Cisco AS5400 - page 47

    47 Framing is ESF, Line Code is B8ZS, Clock Source is Line. Data in current interval (264 seconds elapsed): 3 Line Code Violations, 1 Path Code Violations 5 Slip Secs, 0 Fr Loss Secs, 1 Line Err Secs, 1 Degraded Mins 5 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs • Enter the show is dn stat us command to view layer status ...

  • Cisco Systems Cisco AS5400 - page 48

    48 controller T1 1/0:11 framing esf channel-group 20 timeslots 1-24 speed 64 ! controller T1 1/0:12 framing esf channel-group 20 timeslots 1-24 speed 64 ! controller T1 1/0:13 framing esf channel-group 20 timeslots 1-24 speed 64 ! controller T1 1/0:14 framing esf channel-group 20 timeslots 1-24 speed 64 ! controller T1 1/0:15 framing esf channel-gr ...

  • Cisco Systems Cisco AS5400 - page 49

    49 Relationship of ISDN PR I Components f or T1 Note When you configure your CT1 controller for an Non-Fa cility Associated Signalin g (NF AS) backup D channel, a serial interface is automatically created only when your primary D channel fails. T o configure ISDN signaling , follow these steps: Step 1 Enter the enable command and password to go to ...

  • Cisco Systems Cisco AS5400 - page 50

    50 Step 6 Return to privileged EXEC mode: Gateway(config-if)# ctrl-z Gateway# Ti p T o save the gateway co nfiguration, save it to NVRAM. Refer to the “Saving Configuration Changes” section on page 57. Verify T o verify your D ch annel configuration: • Enter the show interface serial command and make sure that the line protocol is up an d tha ...

  • Cisco Systems Cisco AS5400 - page 51

    51 SPE Firmware SPE firmware is automatically downloaded to a u niversal port DFC from the Cisco AS5350 or Cisco AS5400 when y ou boot the system for the first time or when you i nsert a universal po rt DFC while the system is operating. When you insert DFCs while the system is operating, the Cisco IOS image recognizes the cards a nd download s the ...

  • Cisco Systems Cisco AS5400 - page 52

    52 Step 2 Enter global configuration mode. Y ou are in global configuration mode when the prompt changes to Gateway(config)#. Gateway# configure terminal Enter configuration commands, one per line. End with CNTL/Z. Gateway(config)# Step 3 Specify the country to set the DFC parameters (including co untry code and encoding). This setting is applied a ...

  • Cisco Systems Cisco AS5400 - page 53

    53 Total ports: 108, in use ports: 0, disabled ports: 0, free ports: 108 Total active calls: modem 0, voice 0, digital 0, fax-relay 0 SPE SPE SPE SPE Port Call SPE# Port # State Busyout Shut Crash State Type 4/00 0000-0005 ACTIVE 0 0 0 ______ ______ 4/01 0006-0011 ACTIVE 0 0 0 ______ ______ 4/02 0012-0017 ACTIVE 0 0 0 ______ ______ 4/03 0018-0023 A ...

  • Cisco Systems Cisco AS5400 - page 54

    54 Dial Feature Card Ports The TDM bus can be synchronized with any DFC ca rds. On the CT1/CE1 DFCs, each port receiv es the clock from the T1/E1 line. The CT3 DFC uses an M13 multiplexer to receive the DS1 clock. Each port on each DFC trunk slot has a default clock priority . Also, clock priority is configurable through the dial-td m-clock priorit ...

  • Cisco Systems Cisco AS5400 - page 55

    55 Ti p T o save the gateway co nfiguration, save it to NVRAM. Refer to the “Saving Configuration Changes” section on page 57. Clocking Configuration Examples In the following example, a BITS clock is set at prio rity 1: Gateway(config)# dial-tdm-clock priority 1 external Gateway(config)# exit Gateway# In the following example, a trunk clock fr ...

  • Cisco Systems Cisco AS5400 - page 56

    56 • V erify your TDM clock history by using the show tdm clocks command (thi s example is for CT3): Gateway# show tdm clocks Primary Clock: -------------- System primary is slot 7 ds3_port 0 ds1_port 1 of priority 1 TDM Bus Master Clock Generator State = NORMAL Backup clocks for primary: Source Slot Port DS3-Port Priority Status State ---------- ...

  • Cisco Systems Cisco AS5400 - page 57

    57 Slot Type 7 6 5 4 3 2 1 0 2 T1 B B B B G G G G CLOCK CHANGE HISTORY CLOCK Event Time Freerun Change in CLI configuration 23:27:25 UTC Tue Nov 30 1999 Gateway# • V erify your BITS clock selection by using th e show tdm clocks command: Gateway# show tdm clocks Primary Clock: System primary is external with priority 1 TDM Bus Master Clock Generat ...

  • Cisco Systems Cisco AS5400 - page 58

    58 • Establish a working IP network. For more information abou t configuring IP , refer to th e appropriate release of the Cisco IOS IP Configuration Guide. Y ou can access this docu ment at Cisco Product Documentation > Ci sco IOS Software Configuration > Cisco IOS Software Release yo u are using > Configuration Guides an d Command Refe ...

  • Cisco Systems Cisco AS5400 - page 59

    59 Y ou can ac cess these documents at Cisco Product Documentation > Cisc o IOS Software Con figuration > Cisco IOS Software Release you are using > Configuratio n Guides and Command References . For new features associated with a software release: New feature documentation for the Cisco IOS soft ware release installed on your Cisco gatewa ...

  • Cisco Systems Cisco AS5400 - page 60

    60 Y ou can access the Cisco website at thi s URL: http://www .cisco.com International Cisco web sites ca n be accessed from this URL: http://www .cisco.com/public/countries_languages.shtml Documentation CD-ROM Cisco documentation and additional literature are a vailable in a Cisco Documentation CD-R OM package, which may have shipped with your pro ...

  • Cisco Systems Cisco AS5400 - page 61

    61 Cisco.com Cisco.com offers a suite of intera ctive, networked services that let you access Cisco informat ion, networking solutions, services, programs, and resources at any time , from anywhere in the world. Cisco.com provides a broad rang e of features and se rvices to help you with these tasks: • Streamline business processes and improve pr ...

  • Cisco Systems Cisco AS5400 - page 62

    62 Before calling, please check with y our network operations center to determine the level of Ci sco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite , or Network Supported Accounts (NSA). When you call the center , please have available your servic e agr eement number and your product serial number . 10 O ...

  • Cisco Systems Cisco AS5400 - page 63

    63 ...

  • Cisco Systems Cisco AS5400 - page 64

    Corporate Headquarters Cisco Systems, Inc. 170 W est T asman Drive San Jose, CA 95134-1706 USA www .cisco.com T el: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 European Headquarters Cisco Systems International BV Haarlerb ergpark Haarlerbergw eg 13-19 1101 CH Amsterdam The Neth erlands www-europe.ci sco.com T el: 31 0 20 357 1000 Fax: 31 0 2 ...

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