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BenQ 9H.J8C77.15E - page 1
SH963 Digital Pr ojector User Manual ...
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BenQ 9H.J8C77.15E - page 2
2 Table of contents English T able of contents Important safety instructions .... ........................ 3 Overview ................................ 6 Shipping contents. ...................... ............... 6 Remote control batt eries ........ ............... 7 Remote control oper ation ..................... 7 Projector features ............... ...
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BenQ 9H.J8C77.15E - page 3
3 Important safety instructions English Thank you f or your pur chase of this quality BenQ projec tor! It has been designed to pr ovide yo u with an enjoyabl e home theater viewing experience. For the best results, please re ad this manual through carefull y as it is your guide thr ough the contr ol menus and operation. Impor tant safety instructio ...
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BenQ 9H.J8C77.15E - page 4
4 Important safety instructions English 5. Do not block th e vents holes while the projector is on (ev en in standby mode): - Do not cov er the projector with an y item; - Do not place the pr ojector on a blank et, bedding or an y other soft surface. 9. Do not look straight into the projecto r lens during operation. It ma y harm your sight. 6. In a ...
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BenQ 9H.J8C77.15E - page 5
5 Important safety instructions English 13. Nev er attempt to replace the lamp assembly un til the pr ojector has cooled down and is unplugged from the power supply . 14. When you th ink ser vice or r epair is requir ed, tak e the projector onl y to a suitably qualified technician. 15. Do not attempt to disassemble this projector . There are danger ...
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BenQ 9H.J8C77.15E - page 6
6 Overview English Ov er vie w Shipping contents Carefull y unpac k and v erify that you ha ve the item s below . Some of the items may not be a vailable depending on your r egion of purchase. Pl ease check with your place of pur chase. Some of the accessories ma y var y fr om region to region. The warranty card is only supplied in some specific r ...
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BenQ 9H.J8C77.15E - page 7
7 Overview English Remote contr ol batteries 1. T o open the batter y cov er , turn the remote contr ol over to vie w its back, push on the finger grip on the co ver and slide it up in the direction of the arro w as illustrated. The cov er will slide off. 2. Remov e any existing batteries (if necessar y) and install tw o new AAA batteries observing ...
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BenQ 9H.J8C77.15E - page 8
8 Overview English Pr ojector featur es • Full HD compatible The projector is compatible with Standar d Defi nition TV (SDTV) 480i, 480p, 576i, 576p , and High Definition TV (HDTV) 720p , 1080i and 1080p formats, with the 1080p format pro viding a true 1:1 image repr oduction. • High picture quality The proje ctor provides excell ent picture qu ...
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BenQ 9H.J8C77.15E - page 9
9 Overview English Pr ojector exterior vie w Fr ont and upper side view Rear view Under view 1. Contr ol panel (See "Control panel" on page 1 0 for details.) 2. Lamp cov er 3. V ent (heated air e xhaust) 4. Pr ojection lens 5. K ensington lock slot 6. V ent (cold air intake) 7. Fr ont IR sensor 8. Lens shift lev er 3 1 2 8 7 6 5 4 9. A C ...
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BenQ 9H.J8C77.15E - page 10
10 Overview English Contr ols and functions Contr ol panel 7. Arro w /K eystone keys (Left / , Up / , R i g h t /, D o w n /) Mov es the c ur rent On-Screen Displa y (OSD) menu selection in the direction of the arr ow being pressed when the OSD men u is activated . Manually cor rects distorted pictures r esulting from an angled pr ojection. 8. MENU ...
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BenQ 9H.J8C77.15E - page 11
11 Overview English Remote contr ol 1. Powe r ON / OFF T oggles the projector between standby mode and on. 2. Sour ce selection ke ys Selects an input source f or display . 3. MENU/EXIT T urns on the On-Screen Displa y (OSD) menu. Goes back to pre vious OSD menu, exits and sa ves menu sett ings. 4. Arr o w/K eystone k eys (Left / , Up / , Right / , ...
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BenQ 9H.J8C77.15E - page 12
12 Positioning your projector English P ositioning y our pr ojector Choosing a location Y our pr ojector is designed to be installed in one of four possible installation locations. Y our r oom lay out or personal pref erence will di ctate which installation location y ou select. T ake into consideration the size and position of yo ur screen, th e l ...
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BenQ 9H.J8C77.15E - page 13
13 Positioning your projector English Obtaining a pr efer r ed pr ojected imag e siz e The distance fr om the projector lens to the screen, the zoom setting, and the video format each factors in the pr ojected image size. This projector is equipped with a mo vable lens. See "Shifting the projection lens" on page 16 for details. Y ou can s ...
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BenQ 9H.J8C77.15E - page 14
14 Positioning your projector English Pr ojection dimensions Installation for a 16:9 ratio scr een The screen aspect ratio is 16:9 and the pr ojected picture is 16:9 The abo ve numbe rs are appr oximate an d may be sligh tly different fr om the actual measur ements. Only the recommende d screen sizes ar e listed. If y our screen siz e is not in the ...
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BenQ 9H.J8C77.15E - page 15
15 Positioning your projector English Installation for a 4:3 ratio scr een The illustrations and table below ar e provided f or th ose users who already ha ve 4:3 aspect ratio scr eens or intend to purchase 4:3 aspect ratio sc r eens to view 4:3 ratio pr ojected images. The screen aspect ratio is 4:3 and the pr ojected picture is 4:3 The abo ve num ...
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BenQ 9H.J8C77.15E - page 16
16 Positioning your projector English Shifting the projection lens The lens shift contr ol pro vides flexibility for installi ng y our projector . It allo ws the projector to be positioned off t he center of the screen. The lens shift is expressed as a per centage of the pr ojected image height or width. It is measured as an offset from the pr ojec ...
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BenQ 9H.J8C77.15E - page 17
17 Connecting to video equipment English Connecting to video equipment Y ou can connect the pr o jector to an y type of video e quipment, such as a VCR, D VD play er , digital tuner , cable or satellite decoder , video ga me console or digital ca mera. Y ou can also connect it to a desktop or laptop PC or Apple Macintosh system. Y ou can also conne ...
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BenQ 9H.J8C77.15E - page 18
18 Connecting to video equipment English Connecting component-video de vices Be sure to match the corr esponding colors betw een the cables and the terminals. The BNC type component video jacks are pr ovided for connection to video output devices. The audio connections are pro vided for informational purposes only . Y ou can also connect the separa ...
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BenQ 9H.J8C77.15E - page 19
19 Connecting to video equipment English Connecting a computer Connect the projector to a computer with a V GA cable . Many la ptops do not turn on their external video ports when connected to a projector . Usually a k ey combination like Fn + F3 or CR T/ LCD k ey turns the external displa y on/o ff. Locate a func tion key labeled CR T/LCD or a fun ...
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BenQ 9H.J8C77.15E - page 20
20 Using the projector English Using the pr ojector Preparations 1. Plug in and turn all of the connected equipment on. 2. If not already in, plug the supplied po wer cable into the A C inlet on the rear of the projector . 3. Plug the pow er cable into a wall po wer outlet and turn the wall switch on. Please use the origi nal accessories (e.g. powe ...
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BenQ 9H.J8C77.15E - page 21
21 Using the projector English Selecting an input sour ce The pr ojector can be conn ected to multiple equipment at the same time. When the projector is f irst turned on, it will attempt to reconnect with the input source wh ich was in use when the pr ojector was last shut down. T o select the video sour ce: • Us in g t he rem ot e c on tro l o r ...
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BenQ 9H.J8C77.15E - page 22
22 Using the projector English Using the menus The pr ojector is equipped with multilingual On -Screen Displa y (OSD) menus for making various adjustments and settings. Below is the o verview of the OSD menu. T o use the OSD menus, please set the OSD m enu to your familiar language. Securing the pr ojector Using a security cable lock The pr ojector ...
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BenQ 9H.J8C77.15E - page 23
23 Using the projector English Utilizing the passw ord function For security purposes and to help pre vent unauthorized use, the projector includes an option for setting up passw ord security . The password can be set th rough the On-Screen Displa y (OSD) menu. Once the passw ord is set and this function is selected, t he projector is passw ord-pr ...
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BenQ 9H.J8C77.15E - page 24
24 Using the projector English Entering the passw ord r ecall procedur e 1. Mak e sure the Input P assword page is displa yed on scr een. Press MODE . The pr ojector will displa y a coded number on the scr een. 2. Write down the n umber and turn off your pr ojector . 3. Seek help from the local BenQ se rvice center to decode the n umber . Y ou ma y ...
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BenQ 9H.J8C77.15E - page 25
25 Using the projector English Adjusting the pr ojected ima ge Adjusting the pr ojection angle There ar e four adjuster feet on the bott om of the projector . These can be used if necessary to change the projection angle. Scr ew the feet in or out as appr opriate to aim and lev el the pr ojection angle . If the scre en and the projector ar e not pe ...
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BenQ 9H.J8C77.15E - page 26
26 Using the projector English Corr ecting pictur e distor tion K eystoning occurs when the projector is not perpen dicular to the screen and is wher e the projected picture dis plays vi sible as a trapezoid shape lik e either of the follo wing: • T wo parallel sides (l eft and right, or top and bottom) but is noticeably wider on eit her side . ? ...
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BenQ 9H.J8C77.15E - page 27
27 Using the projector English Using the pr eset and user modes Selecting a pr eset mode The pr ojector is preset with sev eral pre-defined pictur e modes so that you can choose one to suit y our operating envir onment and input so ur ce picture type. T o select a picture mode that suits yo u r need: • Press MODE repeatedly until y our desired mo ...
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BenQ 9H.J8C77.15E - page 28
28 Using the projector English Setting the User 1/User 2 mode There ar e two user -definable modes if the curr ent avai lable pic tur e modes are not suitable for your need . Y ou can use one of the picture mode s (except the selected User mode) as a starting point and customize the settings. 1. In the Picture -- Basic menu, highlight Picture Mode ...
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BenQ 9H.J8C77.15E - page 29
29 Using the projector English Fine-tuning the pictur e quality No matter what picture mode y ou ha v e selected, you are able to f ine-tune those settings to fit every presentation purpose. Those adjustments will be sa ved to the pr eset mode you are at when y ou exit the OSD menu. Adjusting Brightness Highlight Brightness in the Pi ctur e -- B as ...
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BenQ 9H.J8C77.15E - page 30
30 Using the projector English Advanced pictur e quality contr ols There ar e more advanced functi ons in the Picture -- Advanced menu to be adjusted to y our pref erence. T o sa ve the settings, just pr ess MENU/EXIT to leav e the OSD menu. Setting Black Le vel Highlight Black Lev el and press / on the projector or remote contr ol to select 0 IRE ...
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BenQ 9H.J8C77.15E - page 31
31 Using the projector English Setting a pref erred color temperatur e T o set a prefer red color temperature: 1. Highlight Col or T emperature and select User 1 , User 2 , or User 3 by pr essing / on the pr ojector or remote contr ol. 2. Press to highlight Color T emperature User_ Fine T uning and press ENTER . The Color T emperature User_ Fine T ...
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BenQ 9H.J8C77.15E - page 32
32 Using the projector English Color Manag ement In most insta llation situations, colo r management wil l not be necessar y , such as in classr oom, meeting ro om, or lounge room situations wher e lights rema in on, or where building external windo ws allow da ylight into the ro om. Only in permanen t installations wit h contr olled li ghting lev ...
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BenQ 9H.J8C77.15E - page 33
33 Using the projector English Setting 3D Comb Filter This featur e separates composite signal to Y (br ightne ss) signal and C (color) signal, and can help pr oduce clearer and sharper images w ith correct colors in place. This function is only a vailable when a Video signal is selected Selecting the aspect ratio The "aspect ratio" is th ...
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BenQ 9H.J8C77.15E - page 34
34 Using the projector English 3. Letter Box ( LB ): Scales a pictur e to fit the projector’ s native resolution in its horizontal width and resize t h e picture’ s height to the 3/4 of the projection width. This ma y produce a picture gr eater in height than can be displa ye d, so part of the pictur e is lost (not displa yed) along the top and ...
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BenQ 9H.J8C77.15E - page 35
35 Using the projector English Hiding the ima ge In order to dra w the audience's full attention to the presenter , you can use ECO BLANK to hide the screen image. When this function is activated with an audio input connec ted, the audio can still be heard. Y ou can set the blank time in the Displa y > Blank Timer men u to let the proje cto ...
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BenQ 9H.J8C77.15E - page 36
36 Using the projector English Adjusting the sound The sound adjustments made as below will ha ve an effe ct on the pr ojector speak er(s). Be sure y ou hav e made a corr ect connection to the projector audio input. See "Connecting to video equipment" on page 17 for how the audio input is connected. Muting the sound T o temporarily turn o ...
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BenQ 9H.J8C77.15E - page 37
37 Using the projector English • If one lamp fails, the projector enters Single-Alternative mode a u tomatically . Dual-Brightest, Dual- Reliable and Single-Eco settings are not available. • After switching from Dual-Brightest/Dual-Reliable mo de to Single-Alternativ e/Single-Eco mode or vice versa, wait f or 90 seconds before y ou can adjust t ...
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BenQ 9H.J8C77.15E - page 38
38 Using the projector English Contr olling the projector r e motely thro ugh a web br o wser Once you ha ve the corr ect IP address f or the projecto r and the pr ojector is on or in standb y mode , y ou can use any computer that is on the same local area netw ork to control the pr ojector . 1. Enter the addr ess of the proje ctor in the address b ...
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BenQ 9H.J8C77.15E - page 39
39 Using the projector English The tools page allow s you to manage the pr ojector , configure the LANcont rol settings and secur e access of remote netw ork operation on this projector . i. Y ou can name the project o r , keep track of its location and the person in charge of it. ii. Y ou can ad just the LAN Contr ol Settings . iii. Once set, acce ...
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BenQ 9H.J8C77.15E - page 40
40 Using the projector English The info page displ ays the inf ormat ion and status of this pr ojector . For mor e information, visit http://www .crestr on.com & www .crestron.com/getr oomview . Operating in a high altitude en vir onment W e recommend that yo u activate High Altitude Mode when your envir onment is higher than 1500 meters (aroun ...
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BenQ 9H.J8C77.15E - page 41
41 Using the projector English Displa ying mor e than one imag e sour ce simultaneousl y Y our projector is capable of displa yi ng pictures simultaneousl y fr om tw o input sour ces, which can be used to enhance your pr esentation in an interesting wa y . Ensure the signals y ou want to displa y are corr ectly connected to the pr ojector . T o dis ...
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BenQ 9H.J8C77.15E - page 42
42 Using the projector English T urning the pr ojector off T o turn the projector off, pr ess PO WER ( ) on the pr ojector or OFF on the remote contr ol and a warning message a ppears. Press PO WER / OFF ( ) again. • The Po wer indicator light flashes orange and the fans run for about two mi nutes to cool the lamp . The projector wil l not respon ...
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BenQ 9H.J8C77.15E - page 43
43 Using the projector English On-Scr een Displa y (OSD) menus On-Scr een Displa y (OSD) structure Please note that the on-scr een displa y (OSD) menus vary according to the signal type selected. Main me nu Sub-menu Options Picture -- Basic Picture Mode Cinema/Dynamic/Pre sentati on/sRGB/User 1/User 2 Load Settings Fr om Brightness 0–100 Contrast ...
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BenQ 9H.J8C77.15E - page 44
44 Using the projector English Main me nu Sub-menu Options Displa y Aspect Ratio Anamorphic/4:3/Letter Box/Wide/Real Ke ys t o n e 2 D Key s t o n e Po s i t i o n Overscan Adjustment 0/1/2/3 Color Space Con version Auto/RGB/YUV PIP PIP On/Off Main Source HDMI 1/HDMI 2//Video/Component 1/ Component 2/Computer 1/Computer 2 Second Source Active Wi nd ...
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BenQ 9H.J8C77.15E - page 45
45 Using the projector English Note that the menu items ar e availab le when the projec tor detects at least one valid signal. If there is no equipment connected to the pr ojector or no sign al detected, limited menu items are acc essible . Main me nu Sub-menu Options Advanced Setup Lamp Settin gs Lamp Mode Dual-Brightest/Dual-Reliab le/Single- Alt ...
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BenQ 9H.J8C77.15E - page 46
46 Using the projector English Picture -- Basic menu Picture -- Advanced men u Function Description Pictur e Mode Pre-de fined picture modes ar e prov ided so you can optimize y our proje ctor picture set-up to suit your pr ogram type. See "Selecting a preset mode" on page 27 for det ails. Load Settings From Selects a preset mode t hat mo ...
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BenQ 9H.J8C77.15E - page 47
47 Using the projector English Displa y menu Function Description Aspect Ratio There are sev eral options to set the pictur e’ s aspect ratio depending on y our input sour ce . See "Selecting the aspect ratio" on pag e 33 for details. Ke y s t o n e Corr ects any k eystoning of the pictur e . See "Correcting pictur e distortion&quo ...
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BenQ 9H.J8C77.15E - page 48
48 Using the projector English System Setup menu Function Description Langua ge Sets the language for t he On-S creen Display (OSD) menus. See "Using the menus" on page 22 for de tails . Splash Screen Allows y ou to select which log o screen will be display ed during proje ctor star t- up. Y ou can choose BenQ logo scr een, Blue screen or ...
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BenQ 9H.J8C77.15E - page 49
49 Using the projector English Closed Capti on Closed Caption Enable Activates the function b y selecting On when the selec ted input signal carries closed captions. • Captions: An on-scr een displa y of the dialogue, narration, and sound effects of TV pr ograms and videos that are closed ca ptioned (usually mark ed as "CC" in TV listin ...
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BenQ 9H.J8C77.15E - page 50
50 Using the projector English Advanced Setup menu Information menu This menu sho ws you the curr ent operating status of the pr ojector . Some pictur e adjustments are a vailable only when cer t ain input sour ces are in use. Una vailable adjustments are n ot shown on th e screen. Function Description Lamp Settings Lamp Mode Selects the pr ojector ...
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BenQ 9H.J8C77.15E - page 51
51 Using the projector English Function Description Sour ce Shows the cur rent signal sour ce. Pictur e Mode Shows the selected mode in the Pictur e -- Basic > Picture Mode menu. Resolution Shows the nativ e resolutio n of the input signal. Lamp Mode Shows the selected lamp mo de in t he Advanced Setup > Lamp Mode menu. Equivalent Lamp #1 Hou ...
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BenQ 9H.J8C77.15E - page 52
52 Additional information English Additional inf ormation Car e of the pr ojector Y our pr ojector needs little maintenance. The only thing yo u hav e to do on a regular basis is k eep the lens clean. Nev er remo ve an y par ts of the pr ojector except the lamp . Contact your dealer or local customer ser vice ce nter if the projector fails t o oper ...
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BenQ 9H.J8C77.15E - page 53
53 Additional information English Lamp information Getting to kno w the lamp hour When the pr ojector is in operation, the duration (in hours) of lamp us age is automatically calculat ed by the built-in timer . T o obtain the lamp hour information: 1. Press MENU/EXIT and then press / until the Advanced Setup menu is highlighted. 2. Press to highlig ...
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BenQ 9H.J8C77.15E - page 54
54 Additional information English Timing of r eplacing the lamp When the Lamp indicator lights up r ed or a message appears sugge sting it is time to replace the lamp , please install a new lamp or consult y our dealer . An old lamp ma y cause a malfunction in the projector and in some instances the lamp ma y explode. Go to http://lamp.BenQ.com f o ...
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BenQ 9H.J8C77.15E - page 55
55 Additional information English 1. T urn the power off and disconnect the pr ojector from the pow er outlet. T urn off all connected e quipment and discon nect all other cables. See "T urn ing the pr ojector off" on page 4 2 fo r deta ils. 2. Loosen the scr ew on the lamp cov er . 3. Remov e the lamp cover . 4. Identify the lamp you wan ...
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BenQ 9H.J8C77.15E - page 56
56 Additional information English Resetting the lamp timer Do not reset the lamp timer if the lamp has no t been replac ed as this could cause damage. 1. After the start-up logo, pr ess MENU/EXIT and then press / until the Advanced Setup men u is highlighted. 2. Press to highlight Lamp Settings and press ENTER . The Lamp Set t ing s page is display ...
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BenQ 9H.J8C77.15E - page 57
57 Additional information English Indicators Light Status PO WER TEMP LAMP1 LAMP2 Po w e r e v e n t s Orange Off Of f Off Stand-by mode. Gre en Flashing Off Of f Off Po wering up. Gre en Off Off Off Normal operation. Orange Flashing Off Of f Off Normal pow er - do wn cooling. Lamp ev ents Off Off Red Off Lamp 1 err or in normal operation Off Off O ...
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BenQ 9H.J8C77.15E - page 58
58 Additional information English T r oubleshooting Prob lem Cause Remedy The projector does not turn on. There is no power fro m the power cable. Plug the pow er cable into the A C inlet on the rear of the pr ojector , and plug the po wer cable into to the pow er outlet. If the po wer outlet has a s witch, make s ure that it is swit ched o n. (See ...
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BenQ 9H.J8C77.15E - page 59
59 Additional information English Specifications All specifications are subject to change without notice. Optical Pr ojection system Single-chip DLP™ system. DMD chip 0.65" DLP (1 920 x 1080) Lens F = 2.48 to 2.81, f = 24.1 to 36.15 mm Pr ojection screen size 30" to 300" Lamp 350W x 2 Electrical Compatibility PC: 640 x 480 to 1920 ...
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BenQ 9H.J8C77.15E - page 60
60 Additional information English Dimensions 443 mm x 354.7 mm x 167 mm (W x D x H) Ceiling mount installation 443 354.7 380.8 167 46 72.52 24 266 298 70 222 288 230.92 443.03 537.90 577.70 202.86 380.8 143.39 127.7 Ceiling mount scre ws: M6 x 8 (Max. L = 8 mm) Unit: mm ...
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BenQ 9H.J8C77.15E - page 61
61 Additional information English Timing chart Supported timing for PC input * Only for th e PC (analog RGB) inputs Fo rm a t Resolut ion Refresh rate (Hz) H. Fr equency (KHz) Pix el Fr equency (MHz) 640 x 480 640 x 480 59.94 31.469 25.175 72.809 37.861 31.5 75 37.5 31.5 85.008 43.269 36 720 x 400 720 x 400 70.087 31.469 28.3221 800 x 600 800 x 600 ...
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BenQ 9H.J8C77.15E - page 62
62 Additional information English Supported timing for HDMI (HDCP) inpu t Supported timing for EDTV and HDTV (via Component inputs) Supported timing for Video input Fo rm a t Resolution Refresh rate (Hz) H. Fr eq. (KHz) Pix el Freq. (MHz) 480i 720 x 480 59.94 15.734 27 480p 720 x 480 59.94 31.469 27 576i 720 x 576 50 15. 625 27 576p 720 x 576 50 31 ...
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BenQ 9H.J8C77.15E - page 63
63 Warranty and Copyright information English W arranty and Cop yright information Wa r r a n t y BenQ warrants this pr oduct against any defects in material and w orkmanship, under n ormal usage and storage. Proof of pur chase date will be r equired with an y warran ty claim. In the e vent this pr oduct is found to be defectiv e within the warrant ...
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