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Manual Scientific Atlanta DPC2100

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  • Scientific Atlanta DPC2100 - page 1

    1 W ebST AR™ Model DPC 2100™ and EPC2100™ Cable Modem User ’ s Guide Intr oduction W elcome to the excit ing world of high-spee d Internet a ccess . Your new W ebSTAR™ Cable Modem offers high- end perf ormance and unsur passed rel iabilit y. W ith your new W ebSTAR Cable Modem , your Internet enjo y ment and busin ess produc tivit y will ...

  • Scientific Atlanta DPC2100 - page 2

    WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 2 In This Guide Important Rul es for Safe O peration ............................................................................................. ................................ 3 W hat’s In the Carton? .............................................................................. ...

  • Scientific Atlanta DPC2100 - page 3

    Important Rule s for Safe O peration 3 Import ant Rules for Saf e Oper ation Note to I nstaller CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN AVIS Note to CATV System Installer This reminder is provided to call the CATV system installer’s attention to Article 820-40 of the NEC (Section 54, Part I of the Canadian Electrical Code), that provides guide ...

  • Scientific Atlanta DPC2100 - page 4

    WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 4 Accessories Do not use access ories with th is equipm ent unles s rec omm ended by your c able service pr ovider. Ventilat ion This equipm ent has openin gs for ventilati on that pr otect it f rom overhe ating. To ensure the relia bilit y of this equipm ent, do not obstruct the open ...

  • Scientific Atlanta DPC2100 - page 5

    Important Rule s for Safe O peration 5 Power Cord Protection Arrange all po wer cords so that peo ple cann ot walk on the cords , place objects on the cor ds, or plac e obje cts agains t the cords , which can d am age the cords. Pay part icular attent ion to c ords that are at p lugs, at el ectrical o utlets, a nd at the places where the cor ds exi ...

  • Scientific Atlanta DPC2100 - page 6

    WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 6 What’ s In the Carton? W hen you receive your cab le modem , you should c hec k the equipm ent and ac cessor ies to verif y that each item is in the car ton and t hat each item is undamaged. T he ca rton contains the fol lowing i tems , except as noted: One Mode l DPC2100 or EPC21 ...

  • Scientific Atlanta DPC2100 - page 7

    Front Panel D escription 7 Front Panel Descripti on The f ront panel of your cab le m odem provides status li ghts that i ndicate ho w well and at what stat e your cable modem is operati ng. After the cab le modem is suc cessf ully registere d on the net work , the POWER and CA BLE status in dicator s illum inate c ontinuous ly to show that the c a ...

  • Scientific Atlanta DPC2100 - page 8

    WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 8 Back Panel Descripti on The f ollowing il lustrat ion desc ribes the bac k panel c ompone nts of the DPC2100 a nd EPC210 0 cable m odems . 1 12 VD C —Connects the cable m odem to the DC output of the AC power a dapter th at is prov ided with your cabl e modem . Only use t he AC po ...

  • Scientific Atlanta DPC2100 - page 9

    Where is t he Best Locatio n for M y Cable M odem? 9 Where Is the Best Location for My Cable Modem? The idea l locat ion for your cable m odem is where it has acc ess to outlets and oth er devic es. Think about th e layout of your hom e or of fice, and cons ult with your ca ble ser vice pro vider to se lect the b est locati on for your cable m odem ...

  • Scientific Atlanta DPC2100 - page 10

    WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 10 How Do I Set Up My High-Speed Internet Access Account? Before you can use your ca ble modem , you need to have a high-spe ed Intern et acc ess account. If you do not have a hi gh-speed In ternet access account, you will need to set up an account with your l ocal cabl e servic e pro ...

  • Scientific Atlanta DPC2100 - page 11

    How Do I Connect M y Devices to Use the Inter net? 11 How Do I Connect My Devices to Use the Internet? You can us e your c able m odem to acc ess the Inter net, and you can shar e that Int ernet con nection wit h other Internet de vices in your ho me or off ice. Sharing o ne connec tion am ong m any devices is call ed networ king. Connecting and In ...

  • Scientific Atlanta DPC2100 - page 12

    WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 12 To install the cable modem 1. Power down your PC and u nplug it from the power source. 2. Connec t your PC to either t he ETHERN ET port or the USB p ort using t he appropriat e data ca ble. Do not c onnect your PC to both the Etherne t and USB ports at the sam e tim e. You can con ...

  • Scientific Atlanta DPC2100 - page 13

    How Do I Conf igure TCP/IP Protoc ol 13 How Do I Configure TCP/ I P Prot ocol? To conf igure T CP/IP protoc ol, you ne ed to hav e an Eth ernet Net work Interf ace Car d (NIC) with T CP/IP comm unications protocol i nstalled o n your system . TCP/IP is a com munications protoc ol used t o access the Internet. T his sec tion cont ains instr uctions ...

  • Scientific Atlanta DPC2100 - page 14

    WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 14 To configure Windows 2000 systems 1. Clic k St art , select Se ttings , and c hoose Netw ork and Dial- up Connections . 2. Double- click the Local Area Connection icon in t he Net work and D ial-up Con necti ons w ind ow. 3. Clic k Properties in t he Local Area Conn ection Status w ...

  • Scientific Atlanta DPC2100 - page 15

    How Do I Conf igure TCP/IP Protoc ol 15 To configure Macintosh syst ems 1. Clic k the Apple icon in the upper lef t corner of the Finder. Scr oll down to Control Panels , and then click TCP/IP . 2. Clic k Ed it on the F inder (gr ay bar) at t he top of the screen. Scroll d own to the bottom of the m enu, and the n click User M ode . 3. Clic k Advan ...

  • Scientific Atlanta DPC2100 - page 16

    WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 16 How Do I Install USB Drivers? To ins tall USB dr ivers, your PC m ust be equi pped with a USB net work interf ace and a M icrosof t Windo ws 98SE, ME, 2000, or XP op erating s ystem . This section c ontains instructi ons for ins talling the cable m odem gatewa y USB drivers . If yo ...

  • Scientific Atlanta DPC2100 - page 17

    How Do I Install USB Drivers? 17 To install Windows 2000 dri vers 1. Insert the USB Cable M odem Driver Installation Disk into t he CD-ROM drive of your PC . 2. W ait until th e Power a nd Cable indicator s on the cable m odem illum inate solid gr een. 3. Clic k Next in the Found New Hard ware W izard window. 4. Selec t Search for a suit able driv ...

  • Scientific Atlanta DPC2100 - page 18

    WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 18 Having Difficulty? Frequ ent l y Asked Questio n s Q. What if I don’t subscribe to cable TV? A. If cabl e TV is a vailab le in your ar ea, data s ervice m ay be m ade ava ilable with or without s ubscr ibing to c able TV s ervice. C ontact your loc al cable s ervice provider f or ...

  • Scientific Atlanta DPC2100 - page 19

    Having Difficu lty? 19 Common Trou blesh ooting Is sues I don’t understand the front panel status indicators. See Front Panel Status Indicator Functions , lat er in this guid e for m ore detailed inform ation on the front pane l status indicat or operat ion an d functio n. The modem does not regist er an Ethernet connection. • Verif y that your ...

  • Scientific Atlanta DPC2100 - page 20

    WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 20 Ti ps for Improved Per formance Check and Co rrect If your cab le modem does not p erform as expec ted, the f ollowing t ips m ay help. If you need f urther ass istance, c ontact your cable ser vice pr ovider. • Verif y that the plug t o your cable m odem AC ada pter is properl y ...

  • Scientific Atlanta DPC2100 - page 21

    How Do I Renew the IP Addre ss on M y PC? 21 How Do I Renew the IP Address on My PC? If y our PC cannot acc ess the Int ernet af ter the ca ble modem is onl ine, it is possibl e that your PC did not r enew its IP addres s. Renewing the IP Address on Your PC Follo w the appropr iate ins tructions in this s ection f or your op erating s ystem to rene ...

  • Scientific Atlanta DPC2100 - page 22

    WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 22 Front Panel St atus Indicator Funct ions Initial Power Up , Calibr ation, an d Registr ation The f ollowing ch art illustr ates the s equence of steps a nd the corr espondi ng appearanc e of the f ront pa nel status i ndicators on the cable m odem during power up, calibr ation, and ...

  • Scientific Atlanta DPC2100 - page 23

    Front Panel S tatus Indi cator Funct ions 23 Special Cond itions The f ollowing ch art descr ibes the appearance of the f ront panel s tatus in dicator s on the cab le modem during specia l condit ions to sh ow that either c able m odem access protectio n is enab led, or that you have been d enied ne twork access . T10975 Front Panel LED Status Ind ...

  • Scientific Atlanta DPC2100 - page 24

    WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 24 Notices Trademarks Scientif ic-Atl anta and the Sc ientific -Atlanta ARCs log o are register ed tradem arks of Scient ific- Atlanta, Inc. DPC2100, EPC2100, W ebS TAR, Sc iCare, and “Bringin g the Int eractive Experie nce Hom e” are trad emarks of Scientif ic-At lanta, Inc. DOCS ...

  • Scientific Atlanta DPC2100 - page 25

    FCC Complia nce 25 FCC Compliance United States FCC Compl iance This equipment has been tes ted and foun d to com ply with the applic able lim its of Part 15 of FCC Rules . Thes e limits are design ed to pr ovide re asonable protection a gainst h armf ul interf erence in a r eside ntial insta llatio n. This equipm ent generates , uses, and can rad ...

  • Scientific Atlanta DPC2100 - page 26

    For Inf ormat ion If You Have Q u estions If y ou hav e technica l questi ons, cont act your l ocal cabl e service provider. Bringing the Int eractive Experience Home Scientifi c-Atlanta, Inc. 503 0 Sugarloaf Parkw ay, Box 565447 Law rencevill e, GA 30 042 770.236.50 00 w ww.scient ifica tlanta.c om Product and servic e availa bility subject to cha ...

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All of them are important, but the most important information from the point of view of use of the device are in the user manual Scientific Atlanta DPC2100.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Scientific Atlanta DPC2100, service manual, brief instructions and user manuals Scientific Atlanta DPC2100. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Scientific Atlanta DPC2100.

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A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Scientific Atlanta DPC2100 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Scientific Atlanta DPC2100.

A complete Scientific Atlanta manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Scientific Atlanta DPC2100 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Scientific Atlanta DPC2100, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Scientific Atlanta DPC2100, that we can find in the current document
3. Tips how to use the basic functions of the device Scientific Atlanta DPC2100 - which should help us in our first steps of using Scientific Atlanta DPC2100
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Scientific Atlanta DPC2100
5. FAQ - Frequently Asked Questions
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