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Manual Cisco Systems OL-13599-01

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  • Cisco Systems OL-13599-01 - page 1

    Americas Hea dquarters Cisc o Syst ems , Inc . 170 West Ta sman Driv e San Jos e, CA 95 134-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553- NETS (638 7) Fax: 408 527-0883 Installation Gui de f or Cisco Unity with IBM Lotus Domino (Without Failo v er) R ele ase 5 .x R evi sed Ma y 1, 2008 Text Pa rt Numbe r: OL -13599-0 1 ...

  • Cisco Systems OL-13599-01 - page 2

    THE SPECIFICATIONS AND INFORMATION REGARDING TH E PRODUCTS IN THIS MANUAL ARE SUBJE CT TO CHANGE WITHOUT NO TICE. ALL STATEMENT S, INFORMATI ON, AND RE COMMENDATIONS IN T HIS MA NUAL ARE BELI EVED TO BE ACCURATE BUT ARE P RESENTED WITHOUT WARRANTY OF ANY KIND, EXPRE SS OR IMPLIED. USERS MUST TA KE FULL RESPONSIBILITY FOR THEIR AP PLICATION OF ANY P ...

  • Cisco Systems OL-13599-01 - page 3

    iii Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 CONTENTS Preface vii Audienc e and Use vi i Document ation Convent ions vii Cisco Uni ty Document ati on xi Obtain ing Docu mentat ion, Obt aining Su pport , and Secur ity Gui deline s xi CHAPTER 1 Overview of Man datory Ta sks f or Inst alling C ...

  • Cisco Systems OL-13599-01 - page 4

    Cont ent s iv Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Insta lling Win dows Serv er 2003 by Us ing th e Cisc o Unity Plat form Con figurat ion Disc s 4-4 Insta lling Win dows 2000 Serv er by Usin g the Ci sco Unity Platfo rm Configu ration Di scs 4-6 Insta lling Win dows Serv er 2003 by Us ...

  • Cisco Systems OL-13599-01 - page 5

    Content s v Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Adding t he Cisco Uni ty Adminis tratio n Account t o an Admins Grou p 7-3 Grant ing Permis sion s wit h the C isco Unity Per mission s Wizar d 7-4 CHAPTER 8 Instal ling and Confi gurin g Cisc o Unity Softwar e 8-1 Determi ning Whe ther t ...

  • Cisco Systems OL-13599-01 - page 6

    Cont ent s vi Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 How Anony mous A uthenti cation Works with t he Cisc o Unit y Administ rator 10-4 Config urin g IIS So Th at the Cis co Unit y Administ rato r and Sta tus Monito r Use Anony mous Auth enticat ion 10-6 APPENDI X A Voice Ca rds an d PIMG ...

  • Cisco Systems OL-13599-01 - page 7

    vii Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Preface This pre face co ntain s the follo wing section s: • Audienc e and Use, page vii • Document ation Conv entions , page vii • Cisco Unity Docum entation , pag e xi • Obtaining Doc umentation, Obtaining Support, and Security Guideli ...

  • Cisco Systems OL-13599-01 - page 8

    viii Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Preface The Cisc o Unity installatio n guide a lso uses the follo wing con ventio ns: Note Means r eader tak e note . Notes cont ain helpful sugges tion s or ref erences to materi al not cov ered in the do cume nt. Cautio n Means re a d e r b e ...

  • Cisco Systems OL-13599-01 - page 9

    ix Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Pre face War n un g WICH TIGE SI CHER HEITSH INWEI SE Dieses Warnsymbol bedeutet Gefahr . Sie befinden sich in einer Situati on, die zu V erletzungen führen kann. Machen Sie sich vor der Arbeit mit Gerät en mit den Gefahren elektrischer Schaltun ...

  • Cisco Systems OL-13599-01 - page 10

    x Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Preface Va r n i n g! VIKTIGA SÄ KERHETS ANVISNINGAR Denna varningssignal signalerar fara. Du befinner dig i en sit uation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar ...

  • Cisco Systems OL-13599-01 - page 11

    xi Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Pre face Cisco Unity Documenta tion For descripti ons and URLs of Ci sco Un ity do cume ntation on C isco.co m, r efer t o the Documentat ion Guide for Cisco Unity . The docum ent is sh ipped with Cisco Unity and is av ailable at http://www .cisco ...

  • Cisco Systems OL-13599-01 - page 12

    xii Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Preface ...

  • Cisco Systems OL-13599-01 - page 13

    CH A P T E R 1-1 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 1 Overview of Mandatory Tasks for Installing Cisco Unity Note If you are upg rading Cisc o Un ity, refe r instea d to the Reco nfiguration and Upgrade G uide for Cisco Unity for upg rade i nstruc tions. Use the follo wing high-l ev e ...

  • Cisco Systems OL-13599-01 - page 14

    1-2 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 1 O verview of Mandatory Ta sks for Installing Cisco Unity Part 1: Installing and Configur ing the Cisco U nity Server b. Requirement s for inte grating the phone sy stem(s). Refer to the “ Requirements” section o f the applicable Cis ...

  • Cisco Systems OL-13599-01 - page 15

    1-3 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 1 Overvie w of Manda tory Ta sks for In stalli ng Cisco Unit y Part 2: Installing and Configuring a Voice-Recognition Server Part 2: Installing and Configuring a Voice-Recognition Server 14. Install an d conf igure a v oice-recog nition s ...

  • Cisco Systems OL-13599-01 - page 16

    1-4 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 1 O verview of Mandatory Ta sks for Installing Cisco Unity Part 4: Setting Up Ne twork ing Opti o ns (I f Appli cabl e) 20. T est the syste m configurati on: a. Add a single subscriber (re fer to the “M anagin g Subscr iber A ccounts” ...

  • Cisco Systems OL-13599-01 - page 17

    1-5 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 1 Overvie w of Manda tory Ta sks for In stalli ng Cisco Unit y Part 5: Cust omizing the Ci sco Unity Conve rsation 28. If th e syst em is us ing A MIS Ne tworking: Set up AMIS Netw orking. Refer to the “ AMIS Network ing” chap ter of ...

  • Cisco Systems OL-13599-01 - page 18

    1-6 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 1 O verview of Mandatory Ta sks for Installing Cisco Unity Part 7: Trainin g ...

  • Cisco Systems OL-13599-01 - page 19

    CH A P T E R 2-1 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 2 Preparing for the Installation In this chapter , you do the follo wing tasks in the order listed: 1. Gather the documentat ion and tool s needed for the installatio n. See the “Gathe ring D ocume ntatio n and T ools ” sec tion ...

  • Cisco Systems OL-13599-01 - page 20

    2-2 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 2 Preparing for the Installation Downloa ding So ftwar e for th e Inst allat ion – If you are inte grating Cisco Un ity with Cisco Unif ied Communication s Manager (CM) (former ly known as Cisco U nified CallMana ger), re lease not es f ...

  • Cisco Systems OL-13599-01 - page 21

    2-3 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 2 Preparing for the Installation Downloading Software for the Installation Cisco Unity Software Disc i mages for t he current ly sh ipping Cisco Unity version , includ ing: • The Cisc o Unity installation disc. • The discs for Cisco U ...

  • Cisco Systems OL-13599-01 - page 22

    2-4 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 2 Preparing for the Installation Determi ning the L ocations for Files on t he Cisco Un ity Ser ver Determining the Locations for Files on the Cisco Unity Server The pla tform overlay and RAID configurati on of the Cisco Un ity server det ...

  • Cisco Systems OL-13599-01 - page 23

    2-5 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 2 Preparing for the Installation Determining the Locations for Files on the Cisco Unity Server Locations for Files on a Platform Overlay 3 Serve r Ta b l e 2-2 lists the locations for Cisco Unity Platform Ov erlay 3 se rvers. Note Except ...

  • Cisco Systems OL-13599-01 - page 24

    2-6 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 2 Preparing for the Installation Determi ning the L ocations for Files on t he Cisco Un ity Ser ver ...

  • Cisco Systems OL-13599-01 - page 25

    CH A P T E R 3-1 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 3 Setting Up th e Hardware In this chapter , you do the follo wing tasks in the order listed: 1. If the Cisc o Unity system is using voice car ds to inte grate with a cir cuit-switche d phone system: Insta ll voic e card s. See the ? ...

  • Cisco Systems OL-13599-01 - page 26

    3-2 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 3 S etting Up the Hardware Installi ng Voic e Card s requiri ng act ion. Y ou can disable the Fou nd New Hard ware wiza rd to prevent it from appea ring whe n the Cisco Unit y server is restarted. The Cisco Unity insta llation gui de aler ...

  • Cisco Systems OL-13599-01 - page 27

    3-3 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 3 Setting Up the Ha rdware Installing Voice Cards War ni n g Only trained and qualif ied personnel should be allowed t o install, replace, or s ervice this equipment. Statement 1030 War ni n g This equipment is to be installed and maintai ...

  • Cisco Systems OL-13599-01 - page 28

    3-4 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 3 S etting Up the Hardware Attachin g Periphe ral Devi ces and Mak ing Conn ections f rom the Pho ne System • If the sl ot loca tion of a cus tomer -prov ided serv er ma nageme nt card (such as He wlett-Pack ard Remote Insight Lights-Ou ...

  • Cisco Systems OL-13599-01 - page 29

    3-5 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 3 Setting Up the Ha rdware Attac hing Per ipher al D evic es a nd Ma kin g Conn ect ions from th e Pho ne S ystem • If the C isco Unity syste m is using vo ice cards to inte grate with a c ircuit-switch ed phone system, place th e serv ...

  • Cisco Systems OL-13599-01 - page 30

    3-6 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 3 S etting Up the Hardware Attachin g Periphe ral Devi ces and Mak ing Conn ections f rom the Pho ne System ...

  • Cisco Systems OL-13599-01 - page 31

    CH A P T E R 4-1 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 4 Installing the Ope r ating System In this chapter , you do the follo wing tasks in the order listed: 1. Revie w conside rations for installin g W ind ows. See the “Considerations for Installi ng W indows” section on page 4-2 . ...

  • Cisco Systems OL-13599-01 - page 32

    4-2 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 4 Installing the Operating System Consider ations for In stalling Wi ndows Considerations fo r Installing Windows In genera l, we reco mmen d that you i nstall Windo ws Server 2003 on the Cis co Unity serve r . Microsoft will prod uce ser ...

  • Cisco Systems OL-13599-01 - page 33

    4-3 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 4 Installin g the Opera ting Syst em Configuring the RAID Arrays (Selected Installations) If you in stall a non -Engl ish version of W indows, you cann ot use the Server Updat es wiza rd to inst all update s. W e reco mmen d tha t you dow ...

  • Cisco Systems OL-13599-01 - page 34

    4-4 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 4 Installing the Operating System Instal ling Wind ows Serve r 2003 by Usin g the Cisco Unity Platf orm Configur ation Discs Installing Windows Server 200 3 by Using the Cisco Unity Platform Configuration Discs A Cisco Unity serv er p urc ...

  • Cisco Systems OL-13599-01 - page 35

    4-5 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 4 Installin g the Opera ting Syst em Installing Windows Server 2003 by Using the Cisco Unity Platform Config uration Discs If you a re us ing a se rver manufact ured by H ewlett-Packard, choo se a la nguage for the ope rating sy stem and ...

  • Cisco Systems OL-13599-01 - page 36

    4-6 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 4 Installing the Operating System Installi ng Window s 2000 Serv er by Usin g the Cisco Unity Platform Con figurati on Disc s Installing Windows 2 000 Server by Using the Cisco Unity Platform Configuration Discs A Cisco Unity serv er p ur ...

  • Cisco Systems OL-13599-01 - page 37

    4-7 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 4 Installin g the Opera ting Syst em Installing Windows 2000 Server by Using the Cisco Unity Platform Configur ation Discs Step 11 Follo w the on-screen prompts to comple te the installat ion. Step 12 When the Windo ws 2000 Configure Y o ...

  • Cisco Systems OL-13599-01 - page 38

    4-8 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 4 Installing the Operating System Instal ling Wind ows Se rver 2003 by Usin g a Retail Wi ndows Serv er 2003 Disc Installing Windows Server 200 3 by Using a Retail Windows Server 2003 Disc The serve r manufac turer prov ides a disc that c ...

  • Cisco Systems OL-13599-01 - page 39

    4-9 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 4 Installin g the Opera ting Syst em Installing W indows 2000 Serve r by Using a Retail Wi ndows Server 2000 Disc • For mat the ope rating system partition b y using the NTFS file system. • For regional settin gs, select a loca le in ...

  • Cisco Systems OL-13599-01 - page 40

    4-10 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 4 Installing the Operating System Installi ng Window s 2000 Serv er by Usin g a Retail Windo ws Server 2000 Disc Cautio n Do not attach th e netwo rk cable to the server until you ha ve instal led the Mi crosoft service p acks an d upda ...

  • Cisco Systems OL-13599-01 - page 41

    4-11 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 4 Installin g the Opera ting Syst em Creating the Partitions • Do not join a domain. Instead, specif y a workgroup. The Cisco Unity installati on guide alerts you when to connect to the network and when to join a domain later in the in ...

  • Cisco Systems OL-13599-01 - page 42

    4-12 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 4 Installing the Operating System Adding 3GB and us erva Swit ches to th e Boot.ini File Step 9 In the Disk Managem ent utility , right-click the new pa rtition, and clic k New Logi cal Dri ve (W indows Server 2003) or Creat e Logical Dr ...

  • Cisco Systems OL-13599-01 - page 43

    CH A P T E R 5-1 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 5 Customizing the Cisco Unity Pl atform In this chapter , you do the follo wing tasks in the order listed: 1. If the Cisc o Unity se rver co ntains a dual NI C: Configu re the dual NIC or veri fy the c onfigurati on. See the “Confi ...

  • Cisco Systems OL-13599-01 - page 44

    5-2 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapte r 5 Custom izing th e Cisco Unity Pl atform Configur ing a Dual NIC i n the Cisco Unity Serv er 10. Configure TCP/IP pr operties . See the “Configuring TCP/I P Properti es” sec tion on page 5-12 . 11. Conf irm that t he ser ver has a v ...

  • Cisco Systems OL-13599-01 - page 45

    5-3 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 5 Customizing th e Cisco Unity Platform Configuring a Dual NIC in the Cisco Unity Server Installing the NIC- Configuration Utility Note If you installed W indows by using th e Ci sco Unity Platform Conf iguration discs, skip th is secti o ...

  • Cisco Systems OL-13599-01 - page 46

    5-4 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapte r 5 Custom izing th e Cisco Unity Pl atform Obtain ing Cisco Unity Li cense Files To Install the IBM NIC-Configuration Utility by U sing an Intel Disc Step 1 Insert th e Intel E thernet So ftwar e disc in the D VD dri ve. If the install at ...

  • Cisco Systems OL-13599-01 - page 47

    5-5 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 5 Customizing th e Cisco Unity Platform Obtaining Cisco Unity License Files Shortly after re gistration, Cisco e-mails the license f iles. The e-mail from Cisco contai ns instructions on ho w to sav e and store the f iles. The Cisco Unity ...

  • Cisco Systems OL-13599-01 - page 48

    5-6 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapte r 5 Custom izing th e Cisco Unity Pl atform Running t he Cisco Un ity Syst em Prepara tion Ass istant If you do n ot re ceive the licen se files withi n 1 hou r or to ge t an other copy of a lic ense file, call th e Cisco T echnical Assist ...

  • Cisco Systems OL-13599-01 - page 49

    5-7 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 5 Customizing th e Cisco Unity Platform Running the Cisco Unity Syste m Preparati on Assistant Step 5 On the Cisco Unity Serv er Characteristic s page, se t the foll ow ing f ields: Step 6 Click Next . The assistant lists the compo nents ...

  • Cisco Systems OL-13599-01 - page 50

    5-8 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapte r 5 Custom izing th e Cisco Unity Pl atform Running t he Cisco Un ity Syst em Prepara tion Ass istant p. In the Auth entic ation Mode dialo g box, we r ecom mend t hat yo u cli ck Wind ows Authentic atio n Mode . If you click Mixed Mode— ...

  • Cisco Systems OL-13599-01 - page 51

    5-9 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 5 Customizing th e Cisco Unity Platform Installing Administration Software for MSDE 2000 and Setting the MSDE System Administrator Password Installing Administration Software for MSDE 2000 and Setting the MSDE System Adminis trator Passwo ...

  • Cisco Systems OL-13599-01 - page 52

    5-10 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapte r 5 Custom izing th e Cisco Unity Pl atform Changing Folder Settings in Wi ndows Explorer Step 2 In the tree, ex pand Consol e Root Microsof t SQL S ervers SQL Se rver Group (local) (Windows NT) Secur ity . Step 3 Click Logins . Step ...

  • Cisco Systems OL-13599-01 - page 53

    5-11 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 5 Customizing th e Cisco Unity Platform Disabling the Found New Hardware Wizard for the Voice Cards To Install Microsoft Updates and, Optionally, Cisco Security Ag ent for Cisco Unity Step 1 Insert in the dri ve the disc th at you b urne ...

  • Cisco Systems OL-13599-01 - page 54

    5-12 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapte r 5 Custom izing th e Cisco Unity Pl atform Insta lling Anti virus Software (Optional ) Step 5 Repeat Step 2 th rough Step 4 for ea ch insta nce of the Found New Hardware wi zard (for each ca rd, as applicab le). Note th at doi ng this p ...

  • Cisco Systems OL-13599-01 - page 55

    5-13 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 5 Customizing th e Cisco Unity Platform Verifying the IP Address and the Network Connection – Any Domino server that hom es Cisco Unity subscriber mai lboxes. – The do main cont roller/glob al catalo g serv er on wh ich y ou will cr ...

  • Cisco Systems OL-13599-01 - page 56

    5-14 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapte r 5 Custom izing th e Cisco Unity Pl atform Disabli ng Antiviru s and Cisco Security A gent Services Step 4 Find the IP addr ess of a route r or server on the sa me network segmen t as the Cisco Unity serve r . If no rou ter s or servers ...

  • Cisco Systems OL-13599-01 - page 57

    5-15 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 5 Customizing th e Cisco Unity Platform Installing Active Directory or Adding the Cisco Unity Server to an Existing Domain Installing Active Director y or Adding the Cisco Unity Server to an Existing Domain The Cisco Unity server must be ...

  • Cisco Systems OL-13599-01 - page 58

    5-16 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapte r 5 Custom izing th e Cisco Unity Pl atform Instal ling Activ e Direct ory or Addi ng the Cisc o Unity Se rver to a n Existin g Domai n Existing Domain Do the procedure in this section to add the Cisco U nity serv er to an exi sting domai ...

  • Cisco Systems OL-13599-01 - page 59

    CH A P T E R 6-1 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 6 Setting Up Domino and Installing Lotus Notes In this chapter , you do the follo wing tasks in the order listed: 1. Prepar e the Domino ser ver (s) for Cisco Unity. S ee th e “Pre paring th e Domino Ser ver(s) for Cisco Unity” s ...

  • Cisco Systems OL-13599-01 - page 60

    6-2 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 6 Setting Up Domino an d Installing Lotus Notes Prepar ing the Domino Ser ver(s ) for Cisco Uni ty • In the Access Control List for Names.nsf, g rant t he UnityServ ers group Editor with Delet e Documents permissio ns. By default, Nam e ...

  • Cisco Systems OL-13599-01 - page 61

    6-3 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 6 Setting Up Do mino and Installin g Lotus No tes Preparing the Domino Server(s) for Cisco Unity d. Check the In File chec k box. e. Choose a location for the ID f ile, and make note o f where you sa ved it. Y ou will use it wh en you con ...

  • Cisco Systems OL-13599-01 - page 62

    6-4 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 6 Setting Up Domino an d Installing Lotus Notes Instal ling and Con figuring Lotus Not es on the Ci sco Un ity Serve r Step 11 Confirm that the network is configured so t hat Cisco Unity can resolve th e unq ualified Domi no ser ver name ...

  • Cisco Systems OL-13599-01 - page 63

    6-5 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 6 Setting Up Do mino and Installin g Lotus No tes Installing and Configuring Lotus Note s on the Cisco Unity Server Step 9 If a di alog window ap pears wa rning a bout a read- only file that i s ab out to be re place d, c heck t he Don&ap ...

  • Cisco Systems OL-13599-01 - page 64

    6-6 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 6 Setting Up Domino an d Installing Lotus Notes Instal ling and Con figuring Lotus Not es on the Ci sco Un ity Serve r ...

  • Cisco Systems OL-13599-01 - page 65

    CH A P T E R 7-1 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 7 Creating Accounts for the Installation and Granting Permissions In this chapter , you do the follo wing tasks in the order listed: 1. Fami liarize yourself w ith the domain accounts yo u will c reate in T ask 2. See the “ A bout ...

  • Cisco Systems OL-13599-01 - page 66

    7-2 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 7 Creating Accounts for the Installation and Granting Permissions Creating the Accounts Required fo r the Cisco Uni ty Installation The Accou nt Used to Install Cisc o Uni ty If you ar e installing more than one Cisco Unity server i n a s ...

  • Cisco Systems OL-13599-01 - page 67

    7-3 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 7 Creating A ccounts f or the Inst allation and Grant ing Permiss ions Adding t he Cisco Unit y A dministr ation Account to an Admins Group Step 2 On the W indows St art menu, c lick Pr ograms > Administrative T ools > Activ e Dir e ...

  • Cisco Systems OL-13599-01 - page 68

    7-4 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 7 Creating Accounts for the Installation and Granting Permissions Granting Per missi ons with th e Cisco U nity Perm issions Wizard Step 7 In the top list, d ouble-click the name o f the Cisco Unity admini stration accoun t. The name appe ...

  • Cisco Systems OL-13599-01 - page 69

    CH A P T E R 8-1 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 8 Installing and Configuring Cisco Unity So ftware In this chapter , you do the follo wing tasks in the order listed: 1. Determi ne whet her to set up Cisco U nity to use SSL. Se e the “Determini ng Whethe r to Set Up Cisco Unity t ...

  • Cisco Systems OL-13599-01 - page 70

    8-2 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuring Cisco Unity Software Determin ing Whet her to Se t Up Cis c o Unity to Use SSL 13. If yo u ar e run ning D omino w itho ut clust ering, consid er ena bling the U nity M essaging Repo sitory conversatio n. S ee ...

  • Cisco Systems OL-13599-01 - page 71

    8-3 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuri ng Cisco Unit y Software Installing and Configuring Cisco Unity Software Do the procedure in this section if you plan to set up Cisco Unity to use SSL and you want to use the Microsof t Certif icate Services a v ...

  • Cisco Systems OL-13599-01 - page 72

    8-4 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuring Cisco Unity Software Installing and Configur ing Cisco Unity Software Cautio n Do not install Cisco Unity remote ly by usin g W indows T e rminal Servi ces or other remo te-access applicatio ns, or the install ...

  • Cisco Systems OL-13599-01 - page 73

    8-5 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuri ng Cisco Unit y Software Installing and Configuring Cisco Unity Software • The G .729a audio form at use s less n etwork bandwi dth. Note that choo sing a syste m prompt set doe s not change t he default messa ...

  • Cisco Systems OL-13599-01 - page 74

    8-6 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuring Cisco Unity Software Installing and Configur ing Cisco Unity Software Step 15 The rema inder of the proced ure de pends on whe ther the server conta ins Int el Dia logic D/120J CT -Euro or D/240 PCI-T1 voice c ...

  • Cisco Systems OL-13599-01 - page 75

    8-7 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuri ng Cisco Unit y Software Installing and Configuring Cisco Unity Software Step 11 Click Next . Step 12 Click Finis h . When th e wizard i s complet e, the Conf igure th e Cisco Unity Servic es page appear s in th ...

  • Cisco Systems OL-13599-01 - page 76

    8-8 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuring Cisco Unity Software Installing and Configur ing Cisco Unity Software Step 4 Foll ow the on- screen promp ts to comple te the wizard. When the wizard is complete , the Set Ne w Defau lt Passwo rds page appears ...

  • Cisco Systems OL-13599-01 - page 77

    8-9 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuri ng Cisco Unit y Software Installing and Configuring Cisco Unity Software Step 3 Refer to the applic able Cisco Unity inte gration guide for your phone system to comple te the integ ration. (Cisco Uni ty integrat ...

  • Cisco Systems OL-13599-01 - page 78

    8-10 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuring Cisco Unity Software Installing and Configur ing Cisco Unity Software Setting Up the Cisc o PCA to Use SSL by Creating a Local Certificat e Without a Certificate Authorit y To Set Up the Cisco PCA to Use SSL ...

  • Cisco Systems OL-13599-01 - page 79

    8-11 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuri ng Cisco Unit y Software Installing and Configuring Cisco Unity Software Step 27 In t he De fault W e b Site Pr operti es dial og box, clic k the Dir ectory Sec urity tab . Step 28 Under Secure Communication s, ...

  • Cisco Systems OL-13599-01 - page 80

    8-12 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuring Cisco Unity Software Installing and Configur ing Cisco Unity Software Step 9 Click Pre pa re the Request Now , But Send It Later , and click Next . Step 10 Enter a name and a bit length fo r the certif icate. ...

  • Cisco Systems OL-13599-01 - page 81

    8-13 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuri ng Cisco Unit y Software Installing and Configuring Cisco Unity Software Step 4 Click P ending Requests . Step 5 In the right pane , right-clic k the request, and clic k All T asks > Issue . Step 6 In the le ...

  • Cisco Systems OL-13599-01 - page 82

    8-14 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuring Cisco Unity Software Testin g the Phone Sys tem In tegration d. Click OK . e. Close the Inte rnet Serv ices M anage r win dow . Step 17 Click Close to e xit the Cisco U nity In stall ation a nd Configur ation ...

  • Cisco Systems OL-13599-01 - page 83

    8-15 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuri ng Cisco Unit y Software Setting Up the Cisco Unity Administrator and Status Monitor to Use SSL To Delete Apache Tomcat Sample Applications Step 1 In the Servi ces MMC, sto p the T omcat serv ice. Step 2 Delet ...

  • Cisco Systems OL-13599-01 - page 84

    8-16 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuring Cisco Unity Software Setting Up t he Cisco Un ity Admi nistrat or and Statu s Monito r to Use SSL Step 13 Under Secure Communication s, clic k Edit . Step 14 Check the Requir e Secure Ch a nnel (SSL) ch eck b ...

  • Cisco Systems OL-13599-01 - page 85

    8-17 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuri ng Cisco Unit y Software Configur ing Interne t Explorer to Display the Cisc o Unit y Administr ator Correc tly (Windows Server 2003 Only) Step 4 Click OK . Step 5 Right-cli ck th e Status M onitor desktop ico ...

  • Cisco Systems OL-13599-01 - page 86

    8-18 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuring Cisco Unity Software Securing t he Examp le Admini strator A ccount Against Toll Frau d Step 11 Click Close to close the Trusted Sites dialo g box. Step 12 On the Security tab, click Custom Level . Step 13 In ...

  • Cisco Systems OL-13599-01 - page 87

    8-19 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuri ng Cisco Unit y Software Movi ng the D ata St ore Da ta base s an d Tr ans acti on L og s Step 10 Close the Cisc o Unity Administra tor. Moving the Data Store Databases and Transacti on Logs The Cisco Unity dat ...

  • Cisco Systems OL-13599-01 - page 88

    8-20 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuring Cisco Unity Software Moving the Dat a Store Dat abase s and Tra nsaction Logs Step 5 Close SQL Server Enter prise M anager . Step 6 In W i ndows Explorer, create the new directori es for Cisco Unity data and ...

  • Cisco Systems OL-13599-01 - page 89

    8-21 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuri ng Cisco Unit y Software Installi ng the Latest Mic rosoft S ervice P acks and Upda tes h. Ente r EXEC sp_attach_db 'ReportDb', '<Database de stination driv e><New database directory pa ...

  • Cisco Systems OL-13599-01 - page 90

    8-22 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuring Cisco Unity Software Re-enabling Virus-Sc anning a nd Ci sco Security A gent Se rvices Step 4 Restart the Cisco Unit y server . Re-enabling Virus-Sca nning and Cisco Security Agen t Services Note If virus-sca ...

  • Cisco Systems OL-13599-01 - page 91

    8-23 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuri ng Cisco Unit y Software Securing Cisco Unity and the Cisco Unity Server • UnityMT A—When callers lea ve messages for subscribers, the messages are temporarily stored in the UnityMT A directory on th e Cisc ...

  • Cisco Systems OL-13599-01 - page 92

    8-24 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 8 Installing and Configuring Cisco Unity Software Securing Ci sco Un ity and t he Cisco Un ity Server ...

  • Cisco Systems OL-13599-01 - page 93

    CH A P T E R 9-1 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 9 Installing Optional Software In this chapter , you do the follo wing tasks in the order listed: 1. Install monitoring so ftwar e, if ap plicable . See th e “Insta lling Monito ring Softw are” sectio n on page 9-1 . 2. Install R ...

  • Cisco Systems OL-13599-01 - page 94

    9-2 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 9 In stalling Optional Software Installi ng Other O ptional Soft ware The “Overv iew of Mandatory T a sks for Insta lling Cisco Unity” aler ts yo u when to configur e RSA SecurID late r in the installation process. Installing Other Op ...

  • Cisco Systems OL-13599-01 - page 95

    CH A P T E R 10-1 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 10 Setting Up Authentication for the Cisc o Unity Administrator In this chapter , you do the follo wing tasks in the order listed: 1. Determi ne the au thenticatio n method that you want to use for the Cisco U nity A dmi nist rator. ...

  • Cisco Systems OL-13599-01 - page 96

    10-2 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 10 Setting Up Authentication for the Cisco Unity Ad ministrator Determi ning the A uthenticat ion Metho d to Use fo r the Cisco Uni ty Admin istrator • Ho w Inte grated W indows A uthenticati o n W orks with the Ci sco Unity Ad ministr ...

  • Cisco Systems OL-13599-01 - page 97

    10-3 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 1 0 Setting Up Authen tication fo r the Cisco Unity Adminis trator Determining the Authentication Method to Use for the Cisco Unity Administrator Ta b l e 10-2 lists the ad vantages and di sadvantages of usin g Anonymous aut hentica tion ...

  • Cisco Systems OL-13599-01 - page 98

    10-4 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 10 Setting Up Authentication for the Cisco Unity Ad ministrator Determi ning the A uthenticat ion Metho d to Use fo r the Cisco Uni ty Admin istrator 5. If W indows ca n confir m the identity of the W indo ws domain user , then IIS sends ...

  • Cisco Systems OL-13599-01 - page 99

    10-5 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 1 0 Setting Up Authen tication fo r the Cisco Unity Adminis trator Determining the Authentication Method to Use for the Cisco Unity Administrator 6. Interne t Explor er send s the credentia ls—in c lear te xt—to Cisco Unity . (T o so ...

  • Cisco Systems OL-13599-01 - page 100

    10-6 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 10 Setting Up Authentication for the Cisco Unity Ad ministrator Configur ing IIS So That the Cisco Unity A dministr ator and Status Monitor Use Anonym ous Authent ication Configuring II S So That the Cisco Unity Administrato r and Status ...

  • Cisco Systems OL-13599-01 - page 101

    10-7 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 1 0 Setting Up Authen tication fo r the Cisco Unity Adminis trator Config uring II S So That the Cisc o Unity Admi nistrator and S tatus Moni tor Use Anonymous Auth enticat ion Step 23 Click OK to close t he A vXml.dll Properti es dialog ...

  • Cisco Systems OL-13599-01 - page 102

    10-8 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Chapter 10 Setting Up Authentication for the Cisco Unity Ad ministrator Configur ing IIS So That the Cisco Unity A dministr ator and Status Monitor Use Anonym ous Authent ication ...

  • Cisco Systems OL-13599-01 - page 103

    A- 1 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 APPENDIX A Voice Cards and PIMG Units This a ppend ix conta ins th e following sectio ns: • Intel D ialogi c D/41E PCI, D/ 41JCT -LS , an d D/41JCT -E uro, page A-1 • Intel Dia logic D/120 JCT -LS and D/ 120JCT -Euro , page A-4 • Int el Di ...

  • Cisco Systems OL-13599-01 - page 104

    A- 2 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Appendix A Voice Cards and P IMG Unit s Intel Dia logic D/ 41EPCI, D/ 41JCT-LS, and D/41 JCT-Eur o Figur e A -2 D/41JCT -LS, and D/41JCT -Euro T op and Side V iews Figur e A -3 D/41EPCI, D/41JCT -LS, a nd D/41JCT -Eur o Connection Pinou t s and ...

  • Cisco Systems OL-13599-01 - page 105

    A-3 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Append ix A Voice Cards a nd PIMG Un its Intel Dial ogic D/41EPCI, D/41JC T-LS, an d D/41JCT-Eu ro Each Intel Dia logic car d in the Cisco Unity server or expansi on cha ssis must h ave a unique value, starting with 1 and contin uing in sequ ence ...

  • Cisco Systems OL-13599-01 - page 106

    A- 4 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Appendix A Voice Cards and P IMG Unit s Inte l Dialog ic D/ 120J CT-LS and D/12 0JC T-Euro To Set th e D/41J CT-LS and D/41J CT-E uro Card S witches and Jump ers Step 1 Set the rotary switch (SW3 0) to a unique va lue for each card. Each Intel D ...

  • Cisco Systems OL-13599-01 - page 107

    A-5 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Append ix A Voice Cards a nd PIMG Un its Intel Dialogic D/120JCT -LS and D/120JCT- Euro Figur e A -6 D/120JCT -LS and D /120J CT -Euro Rev 1 (Con ven tional PCI) T op and Side V iews Figur e A -7 D/120JCT -LS and D /120J CT -Euro Rev 2 (uPCI) T o ...

  • Cisco Systems OL-13599-01 - page 108

    A- 6 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Appendix A Voice Cards and P IMG Unit s Inte l Dialog ic D/ 120J CT-LS and D/12 0JC T-Euro Figur e A -8 D/120JCT -LS and D/ 120JCT -Eur o Connectio n Pinouts and Bac kplat e Hardware Settings To Set the D/120JCT-LS and D/120JCT-Euro Card Switche ...

  • Cisco Systems OL-13599-01 - page 109

    A-7 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Append ix A Voice Cards a nd PIMG Un its Intel Dialogic D/120JCT -LS and D/120JCT- Euro Step 2 Set the SW1 switch to On Hook on each card . Software Se ttings Do the f ollo wing procedure only if the Cisc o Unit y server cont ains D/ 120JCT -E ur ...

  • Cisco Systems OL-13599-01 - page 110

    A- 8 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Appendix A Voice Cards and P IMG Unit s Inte l Dia log ic D/ 240P CI- T1 Step 15 Close the DCM. Step 16 Restart the Cisco Unity serv er . Intel Dialogic D/240PCI-T1 The Dial ogic D/24 0PCI-T 1 voice card provides one T1 span with 24 channel s of ...

  • Cisco Systems OL-13599-01 - page 111

    A-9 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Append ix A Voice Cards a nd PIMG Un its Intel Dialogic D/240PCI-T1 Figur e A -1 0 D/240PCI-T 1 Connection Pinouts and Ba ckplate Hardware Settings To Set th e D/240P CI-T1 Card Swi tche s and Jumper s Step 1 Set the rotary switch (SW100) to a un ...

  • Cisco Systems OL-13599-01 - page 112

    A-10 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Appendix A Voice Cards and P IMG Unit s Inte l Dia log ic D/ 240P CI- T1 Step 2 Settings for jumpers JP2 through JP5 depend on the numbe r of D/2 40PCI-T1 voice cards in the Cisco Unity serv er: Figur e A -1 1 D/240PCI-T1 Jumpe rs JP2 T hr ough ...

  • Cisco Systems OL-13599-01 - page 113

    A-11 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Append ix A Voice Cards a nd PIMG Un its Intel NetStructure PBX-IP Media Gateway (PIMG) Step 8 In the A vailable Pr otocols li st, c lick Us_ls_f xs_io . Step 9 Click Set Protocol. Dt iB1 Unde fined Protoco l change s to Us _ls_fxs_ io. Step 10 ...

  • Cisco Systems OL-13599-01 - page 114

    A-12 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Appendix A Voice Cards and P IMG Unit s Intel NetStr ucture PBX-I P Media Gateway (PIMG) Software Se ttings Instructi ons for con fig uring PIMG units for in tegra ting a pho ne system w ith Cisco Unity are found in the applica ble Cisco Unity i ...

  • Cisco Systems OL-13599-01 - page 115

    B-1 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 APPENDIX B Exiting and Starting the Cisco Unity Software and Server This a ppend ix conta ins th e following sectio ns: • Exiting the Cisco Unity S oftware , page B- 1 • Shutting Down or Restar ting the Cisco Unity Serv er , page B-3 • Star ...

  • Cisco Systems OL-13599-01 - page 116

    B-2 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Appendix B Exiting and Starting the Cisco Unity Software and Server Exit ing the C isco Uni ty Sof twa re To Exit the Cisco Unity Softw are fr om Ano ther C ompute r Step 1 If the sy stem uses th e automa ted atte ndant, route all calls to the op ...

  • Cisco Systems OL-13599-01 - page 117

    B-3 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Append ix B Exiting and Start ing the Cisco Uni ty Software and Server Shutting Down or Restarting the Cisco U nity Server Shutting Down or Restartin g the Cisco Unity Server If the C isco Unity system has an exp ansion chassis or is set up for f ...

  • Cisco Systems OL-13599-01 - page 118

    B-4 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Appendix B Exiting and Starting the Cisco Unity Software and Server Starti ng th e Cisco Unity So ftwar e To Start the Cisco Unity Software from the Cisco Unity Serve r Step 1 On the C isco Unity server , log on to Windo w s by using eit her the ...

  • Cisco Systems OL-13599-01 - page 119

    B-5 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Append ix B Exiting and Start ing the Cisco Uni ty Software and Server Starting the Cisco Unity Software Step 7 If the system uses the auto mated attendan t and you routed calls to the operator befo re you exite d the Cisco Unity softw are, rerou ...

  • Cisco Systems OL-13599-01 - page 120

    B-6 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Appendix B Exiting and Starting the Cisco Unity Software and Server Starti ng th e Cisco Unity So ftwar e ...

  • Cisco Systems OL-13599-01 - page 121

    C-1 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 APPENDIX C Installing and Configuring a Voice-Re cognition Server Use the follo wing task list to ins tall an d conf igure voic e-recogniti o n softw are on a separate v oice-reco gnition serv er . The tasks r eference detailed in struction s in ...

  • Cisco Systems OL-13599-01 - page 122

    C-2 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Appendix C Installing and Configuring a Voice-Recognition Server Creat ing the Part ition 8. Change folder settin gs in Windows Explorer so t hat al l files an d folde rs are visible during troubles hooting. See th e “Changing Folder Settings i ...

  • Cisco Systems OL-13599-01 - page 123

    C-3 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Append ix C Installing and Con figuring a Voice-Recog nition Ser ver Installing th e Required Windows Server 2 003 S ervice Pack and Updat es, and Cisco S ecurity Agent for Cisco Unity To Create the Partition Step 1 Log on to Windows as a membe r ...

  • Cisco Systems OL-13599-01 - page 124

    C-4 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Appendix C Installing and Configuring a Voice-Recognition Server Adding the Voice-Recogn ition Serv er to a Domain (O ptional) Step 2 Foll ow th e on-screen pr ompts to complete the installat ion. Step 3 Restart the server . To Install Microsoft ...

  • Cisco Systems OL-13599-01 - page 125

    C-5 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Append ix C Installing and Con figuring a Voice-Recog nition Ser ver Installing Cisco Unity Voi ce-Recognition Software Installing Cisco Unity Voice-Re cognition Software Y ou install Cisco Unity v oice-reco gnition softw are on the v oice-rec og ...

  • Cisco Systems OL-13599-01 - page 126

    C-6 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Appendix C Installing and Configuring a Voice-Recognition Server Excludi ng Selected Director ies from Virus Scann ing • Do not ch oose an add ress acc essible fro m the Interne t. Doing so can e xpose the v oice-re cognition serv er to unw ant ...

  • Cisco Systems OL-13599-01 - page 127

    C-7 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Append ix C Installing and Con figuring a Voice-Recog nition Ser ver Instal ling the Latest W indows Server 2003 S ervice Pac k and Updates Installing the Latest Windows Server 2003 Service Pack and Updates Y ou install the latest W indo ws Serve ...

  • Cisco Systems OL-13599-01 - page 128

    C-8 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Appendix C Installing and Configuring a Voice-Recognition Server Installing the Lates t Windows Serv er 2003 Serv ice Pack and U pdates ...

  • Cisco Systems OL-13599-01 - page 129

    IN-1 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 INDEX Numerics 3GB switch , addin g to boot. ini for mo re tha n 96 por ts 4-12 A accoun ts administration 7-2 creating f or the Cisc o Unity instal lation 7-2 directo ry and messa ge store servi ces 7-2 granting permissions for 7-4 installati o ...

  • Cisco Systems OL-13599-01 - page 130

    Index IN-2 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Cisco Unity Message St ore Co nfiguratio n wiza rd, running 8-7 Cisco Unit y Permi ssions wi zard, ru nning 7-4 Cisco Unity serve r adding t o existi ng doma in 5-15 attach ing periphe ral d evice s to 3-4 connec ting phon e system to 3-4 ...

  • Cisco Systems OL-13599-01 - page 131

    Inde x IN-3 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Example Ad minist rator account , securin g against to ll frau d 8-18 exclu ding fr om viru s sca nning dir ectory in w hich C isco Unity is installed 8-14 exiting Cisco Unity softwa re B-1 F files, dr ive locations fo r 2-4 firmwar e, do ...

  • Cisco Systems OL-13599-01 - page 132

    Index IN-4 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 L license fi les default for Ci sco Unity demo nstration syst em 5-6 getting a repla cement co py 5-5 installing 8-6 obtaining 5-4 local s ervice s ac count 7-2 logs SQL Ser ver 2000 or M SDE 2000, m oving 8-19 Lotu s N ote s config uring ...

  • Cisco Systems OL-13599-01 - page 133

    Inde x IN-5 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 config uring 4-3 re-ena bling Cisco Secur ity Agent servi ce 8-22 virus-sc anning service s 8-22 register ing Cisco Unit y software 5-4 restar ting Cisco Unity serve r B-3 RSA SecurID, installing 9-1 S sa password, se tting for MSD E 2000 ...

  • Cisco Systems OL-13599-01 - page 134

    Index IN-6 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 Unity Messaging Repository conver sation, enab ling 8-22 unive rsal PCI vo ice ca rds, slot placement 3-1 unknown PCI device erro r message 3-1 update s installing Windows, Internet Explor er, and SQL Server 200 0 or MSDE 2000 5-10 userva ...

  • Cisco Systems OL-13599-01 - page 135

    Inde x IN-7 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 ...

  • Cisco Systems OL-13599-01 - page 136

    Index IN-8 Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover) OL-13599-01 ...

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