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Optoma SignShow D5000 - page 1
Digital Signage Processor User Manual 1 2 V R E S E T VI D E O I N D V I U S B L A N WI R E I R R S 2 3 2 AU D I O I N AUD I O O U T S D SignShow D5000 ...
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Table of Contents i Safety Instructions iv Power Cord & adapter Warnings .............................................. iv Technical Support ...................................................................... v Declaration of Conformity vi FCC Notice ............................................................................... vi This devi ...
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Table of Contents ii Play Mode ................................................................................ 18 Schedule ........................................................................................... 19 S-Video ............................................................................................ 19 Network Streaming ......... ...
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Table of Contents iii Video Input .............................................................................. 43 Hardware Specifications .......................................................... 45 7 4 g n i t o o h s e l b u o r T Error Messages ......................................................................... 47 FAQ’s .............. ...
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Optoma SignShow D5000 - page 5
Safety Instructions & Warranty iv Safety Instructions Use the following saf ety guidelines to help protect yourself and your Digital Signage P rocessor . • Do not attempt to service the Digital Signag e P rocessor yourself. Always follow install ation instructions closely . • T o avoid personal injury from electric shock or fire: • Comple ...
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Optoma SignShow D5000 - page 6
Safety Instructions & Warranty v • Before you connec t the Digital Signage P roc essor to a power source, ensure that the voltage rating o f the AC adapte r matches that of the available power s ource. • 115 V/60 Hz in most of North and South America and some Far Eastern countries such as South K orea and T aiwan. • 100 V/50 Hz in eastern ...
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Optoma SignShow D5000 - page 7
Declaration of Conformity vi Declar ation of Conformity FCC Notice This equipment has been tested and fo und to comply with the limits for a Class B digital device, pursuant to pa rt 15 of the FCC Rules. The se limits are designed to provide re asonable protection ag ainst harmful interference in a reside ntial installa tion. This equipment generat ...
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Optoma SignShow D5000 - page 8
Declaration of Conformity vii • EN61000-3-3. (IEC6100 0-3-3)-P ower Line Flicker • EN60950 (IEC60950). Product Safety Japanese Notice WEEE Notice • The Directive 2002/96/EC on W aste Electrical and Electro nic Equipment (WEEE) which entered into force on 13th February 2003, is to ensure that WEEE are recycled using best available treatment, r ...
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Optoma SignShow D5000 - page 9
Introduction 1 Introduction Overv iew Thank you for purchasing your Digital Signage P rocessor . This Digital Signage P rocessor is a powerful digital engine for high quality video and graphics. It can perform live broadcasts, video/audio files, and display tickers. Y ou can easily control, schedule and deliver multimedia content through network in ...
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Introduction 2 F eatures • High P erformance. Full HD (1080P) output with hardware video/audio decoder , supports up to 2 videos / 2 graphics/ 2 tickers. • Compact. The compact and rugged case design makes it easy to mount and install. • Network-Manageable. Y our Digital Signage P rocessor can connect remotely through a Local Area Network. ? ...
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Optoma SignShow D5000 - page 11
Introduction 3 P ack a ge Contents When unpacking, please ensure the following items are included. If any items are missing or damaged, please contact your retailer . Quick Setup Manual Digital Signage P rocessor CD ROM Quick Start Manual R e mote Control P owe r Adapter P owe r Cord AA Battery x 2 SD Card P rotector 2GB DVI-D Cable USB Extension C ...
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Optoma SignShow D5000 - page 12
Introduction 4 Connectors Vi ew No. Item Description 1 P ower sock et Use to connect to the power adapter 2 R eset button P ress to reset the Digital Signage P rocessor settings 3 Audio In Use to connect to an external device such as a DVD player or STB 4 Audio Out Use to connect to an external device such as TV line-in or sp eakers 5 SD card slot ...
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Introduction 5 Remote Control The Digital Signage P rocessor comes with a remote control for inputting commands. The diagram and table below show the keys and basic operation of the remote control. No, Item Description 1 Ke y p a d P ress the keys to enter numeric values 2 Arrow keys P ress to navigate through menu selections 3 SET button P ress to ...
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Optoma SignShow D5000 - page 14
Getting Started 6 Getting Started Setting up New SD Card Content Y ou need to set up the contents of the SD card before using it for the first time. The sample media files and system drivers (libxxx.img) for the SD card content can be found in the included CD-ROM. Use your PC to copy these sample files to the SD card. Connecting the P ower 1. Conne ...
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Optoma SignShow D5000 - page 15
Getting Started 7 1 . I n s e r t t h e S D c a r d i n t h e c a rd slot with the contacts facing upward. 2. Slide it until it clicks into place. 3. T o protect the SD card fr om damage or accidental loss, screw the SD card protector onto the case. R efer to the diagram below . in order to avoid an update function failure, do not lo ck the SD card ...
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Optoma SignShow D5000 - page 16
Getting Started 8 Remov ing t he SD Card 1. Unscrew the SD card protector from the case. 2. Gently push the SD card in until it clicks to release the lock. 3. R emove the card. 4. Screw the SD card protector back. Making Connections Connecting to a Monitor Y ou can connect your Digital Signage P rocessor to an output display device such as a comput ...
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Optoma SignShow D5000 - page 17
Getting Started 9 Simply plug in the USB cable of your device to the USB port of the Digital Signage P rocessor . A USB extension cable is provided with your Digital Signage P rocessor package for easy access and connection. Connecting to a Network For rapid content file updates, connect to InfoSAP Creator. T o connect to the network, use the RJ-45 ...
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Optoma SignShow D5000 - page 18
Getting Started 10 Connect speakers using the stereo jack on your device. Audio files must first be edited by using InfoSAP Creator. Connecting an Audio In Component Y our Digital Signage P rocessor supports component Audio-in from devices such as a DVD player or set-top box (STB). Connecting a DVD player or TV STB For vivid media content, you can ...
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Optoma SignShow D5000 - page 19
Getting Started 11 Media content must first be edited using InfoSAP Creator. LED Indicator The LED indicator indicates the status of your Digital Signage P rocessor . LED Indicator Status Green P ower is on R ed On standby mode Green, blinking P reparing to standby Note U S B L A N W I R E I R RS 23 2 LED Indicator ...
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Optoma SignShow D5000 - page 20
Menu 12 Menu The Menu consists of menu options for your Digital Signage P rocessor . P ress on the remo te control to activate the Menu. P ress the Up/Down arrow keys to move through the menu. P ress to enter a menu item. T o exit the menu, press or . T o exit a submenu option, press . Date and T ime Within the Date/T ime submenu, you can: • Manu ...
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Optoma SignShow D5000 - page 21
Menu 13 P ress > Date/T ime . • Use the arrow keys on the remote control to move through the selections. • P r ess the keypad to enter numeric values. • Select Apply to save and apply changes. Network Y ou can update the content of your storage card by connecting to DS-Server or InfoSAP Creator. Set up your Digital Signage P rocessor to co ...
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Optoma SignShow D5000 - page 22
Menu 14 also remotely control the Digital Signage P rocessor from DS-Server . P ress > Network . When you select the “Static IP” option, the IP , Netmask, Gateway , and DNS are enabled. Enter the necessary information. • Use the arrow keys on the remote control to move through the selections. • P r ess the keypad to enter numeric values. ...
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Optoma SignShow D5000 - page 23
Menu 15 Prev iewing a Progr am • Use the Up/Dow n arrow keys to move through the program list. • T o change the page, use the left/right arrow keys. P ress to select and play the file. Ti m e r Y ou can set the timer settings of your Digital Signage P rocessor in the Ti m e r submenu. Y ou can: • Enable daily timers • Set timers to power on ...
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Menu 16 P ress > T imer . • Use the arrow keys to move through the options. • P r ess to enable a timer . • Use the keypad to enter numeric values. • Select Apply to save and apply changes. Language P ress > Language . Y our Digital Signage P rocessor supports English, Germa n, French, Spanish, Japanese,T raditional Chinese and Simpli ...
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Menu 17 Vi de o O ut In the Vi d eo O ut submenu, you can: • Select the video output resolution through DVI, Digital Vid eo , VG A • Set to read video frequency from the connected display P ress > Vid eo O ut . Select V ideo Output Mode The supported video output resolutions are as follows: DVI • 1920 x 1080 / 60 Hz, VESA timing • 1680 x ...
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Optoma SignShow D5000 - page 26
Menu 18 • 640 x 480 / 60 Hz VGA • 1680 x 1050 / 60 Hz, VESA timing • 1360 x 768 / 60 Hz, VESA timing • 1280 x 1024 / 60 Hz, VESA timing • 1024 x 768 / 60 Hz, VESA timing • 640 x 480 / 60 Hz, VESA timing The default video output resol ution is set at 1024 x 768 @ 60Hz, VGA timing. • When changing the output ti ming, you must make sure ...
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Optoma SignShow D5000 - page 27
Menu 19 Schedule Schedule is the default mode. Select Schedule mo de t o p l ay a program with the scheduling function. S-V ideo Y ou can also select S-Video mode to play back video files directly from your DVD player or TV STB. Network Streaming Y ou can also select Network Streaming mode to get video files through the LAN. Y ou can configure the ...
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Optoma SignShow D5000 - page 28
Menu 20 P ress > Play Mode > Slide Show . The content files supported for a slide show are: BMP , JPEG, PNG. Y ou can set the display time from 3 to 60 seconds per slide using the arrow keys to move the slider . The default value is set to 3 seconds. The slide show is displayed repeatedly . The system needs to restart before the Slide Show mo ...
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Optoma SignShow D5000 - page 29
Menu 21 Vid eo R ep ea t Y ou can also select Video R epeat mode to repeatedly play video files from USB memory . In Video R epeat mode, when you power on the Digital Signage P rocessor , the processor chec ks the USB memory and reads image files to start the show . If there is no USB memory detected, it displays a message Please insert USB memory ...
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Optoma SignShow D5000 - page 30
Menu 22 P ress > Memory Card . Choosing “De lete All Content Files” deletes all content files in you r SD card. IR Control IR Control refers to the remote control that is included with your Digital Signage P rocessor . In the IR Control submenu, you can lock the remote control to prevent unauthorized users from operating your device. P ress ...
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Optoma SignShow D5000 - page 31
Menu 23 T o unlock the remote control 1. P ress the following keys on your remote control in order : 2. The message “OSD Menu Unlock” is displayed on the screen to confirm unlocking of the remote control. Hidden Menu The Hidden Menu is used to upgrade the contents of your storage device, display system settings, change passwords and restore fac ...
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Optoma SignShow D5000 - page 32
Menu 24 T o deactivate the Hidden Menu, turn off your Digital Signage P rocessor . The Hidden Menu is not displayed on the screen on your next power up. Upgr ade P ress > Upgrade . Use the Upgrade submenu to upgrade system files in your Digital Signage P rocessor . Y our Digital Signage P rocessor contains four files: System driver , Loader , K ...
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Optoma SignShow D5000 - page 33
Menu 25 Please refer to the picture below . 3. Select the system driver then press . 4. When the message appears on the screen, select “Y es” and press to start. 5. The Digital Signage P rocessor starts upgrading and displays a message. 6. When the upgrade is complete, a message appears on screen and the Digital Signage P rocessor reboots. Cont ...
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Optoma SignShow D5000 - page 34
Menu 26 System The System submenu displays system settings and manages setup options. Y ou can: • R eset your Digital Signage P rocessor to its factory settings • Change the password for web access. P ress > System . When you select Factory R eset, a confirmation message appears. Select Y es to continue. All settings are erased if you select ...
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Optoma SignShow D5000 - page 35
Menu 27 The password must be a 4 to 8 character numeric string. • Enter a new password. • R e-enter to confirm the new password. • Select Apply . Make sure the New P assword and P assword Confirm are the same to ensure successful change of password. Note A password is required for web access. T o set up a password, select Change P assword . D ...
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Optoma SignShow D5000 - page 36
How to Use the Digital Signage Processor 28 How to Use the Digital Signage Processor P owering On Before powering on the Digi tal Signage Processor , insert an SD card in to the SD card slot. After performing the necessa ry connections, you are now ready to power on your Digital Signage P rocessor . P ress on the remote control. The LED indicator l ...
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Optoma SignShow D5000 - page 37
How to Use the Digital Signage Proce ssor 29 Playing media files using U SB memory By default, if Slide Show mode is enabled, the Digital Signage P rocessor first reads the USB memory drive for media content when it boots up. 1. Insert the USB memory drive in the USB slot. 2. T urn on the Digital Signage P rocessor . The content of your memory driv ...
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Optoma SignShow D5000 - page 38
How to Use the Digital Signage Processor 30 The illustration below shows the different content update methods. USB Memory Update A media folder is required for a USB memory update. It must contain the following three files: • Schedule files (.she) • P r ogram files (.xml) • Media folders (named the same as the .xml file) 1 2 V R E S E T V I D ...
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Optoma SignShow D5000 - page 39
How to Use the Digital Signage Proce ssor 31 Y ou can create content by using InfoSAP Creator. There are two modes for USB update: 1. Mode 1: Delete and copy mode. All content files in the media folder are deleted. The content files in the USB memory are then copied to the SD card. 2. Mode 2: Differential copy mode. The file name and date of the fi ...
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Optoma SignShow D5000 - page 40
How to Use the Digital Signage Processor 32 Rewrite through W AN 1. Using DS-Server (optional) Y ou can create schedules via InfoSAP Creator or DS-Server and update them to P rocessors via a DS-Server device. See DS-Server user manual for more information. DS-Server provides enhanced Internet funcitonality . Contact your channel provider for more i ...
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Optoma SignShow D5000 - page 41
Specifications 33 Specifications Internal Stor age The Digital Signage P rocessor us es an SD card for internal storage. The SD card must ha ve only one F A T32 partition. Y our Digital Signage P rocessor supports SD cards with capacities up to 16GB. SD card structure The SD card must have the following files and folders: 1. System Driver (.img), i ...
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Optoma SignShow D5000 - page 42
Specifications 34 Supported Image F ormats The Digital Signage P rocessor supports BMP , PNG, and JPEG image file formats. • BMP (*.bmp): 24-bpp, R8-G8-B8 • PNG (*.png): 24-bit RGB • JPEG (*.jpg, *.jpeg) Image resolution should be less than 2047 x 2047. Supported Video and Audio F ormats Please refer to the table below for video and audio for ...
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Optoma SignShow D5000 - page 43
Specifications 35 Video and Audio Specifications 1. Windows Media V ideo 9 (WMV3) • Suppo rts MP@HL (Main P rofile, High Leve l) up to 1280x720p30 or 1920x1080p25 res olution. • Does n ot support CP (Complex P r ofile) • Doe s not support interlaced mode. • Does not support sprite mode. • Doe s not support files encoded using WMV9 BET A. ...
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Optoma SignShow D5000 - page 44
Specifications 36 • Suppo rts MP@HL (Main P rofile, High Level) up to 1280x720 p30 or 1920x1080p25 res olution. • Suppo rst AP@L3 (Advanced P rofile, L3 Level) up to 1920x1080i25, 1920x1080p25 or 12 80x720p60 resolution • Does no t support CP (Complex P rofile) • Does not support interlaced mode. • Does not support sprite mode. • Does n ...
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Optoma SignShow D5000 - page 45
Specifications 37 • Sup ports up to 2.0 Windows Media Audio 9 channels. • Sup ports up to 5.1 Windows Media Au dio 9 P rofessional channels. 7. AAC (MPEG-4 AAC) 8. • Supp orts LC (Low Complexity profile). • Suppo rts bit rates up to 384kbps. • Sup ports up to 5.1 channels. • Su pports 16-bit and 24-bit sam ples. • Supp orts sampling r ...
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Optoma SignShow D5000 - page 46
Specifications 38 For more information, please check the software’ s User Manual inlcuded in the CD-ROM. Y ou can purchase DS-Server for more powerful Internet functionality . Layout T emp late The Digital Signage P r ocessor supports different types of layouts. Following are some examples: • Image only • Image + T icker • Video + T icker ? ...
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Optoma SignShow D5000 - page 47
Specifications 39 downward. Images and the tick er can be overlapped. Audio files can be played at the same time. Vi de o + Tick e r A layout can contain a video file and a ticker . The video file can be from an SD card, S-Vide o input, or network streaming (See and follow steps 1-3 of “ Manual rewrite of SD card by PC” on page 31 to setup stre ...
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Optoma SignShow D5000 - page 48
Specifications 40 If you add an audi o file and a video file + image+ticker , the aud io source is set to audio aut omatically . The video file’ s audio tra ck will not be audible. The video, image and tick er can be overlapped. P ortrait Mode In P ortrait Mode, only Video, Streaming, Image, and T icker are supported. The ticker directio n i s fr ...
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42 Video (2) + Image + T icker The Digital Signage P rocessor supports playback of 2 videos, an image and a ticker . P ossible video combinations inlcude: • Video fi le + S-Video input • Streaming + S-Video input • Video file + Stre aming V ertical T icker The Digital Signage P rocessor supports playback of 2 videos, weather images, and 2 tic ...
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Optoma SignShow D5000 - page 50
Software Limitations T o ensure the output quality of your Digital Signage P rocessor , take note of the following software limitations. Media file • The maximum video/audio file size is 4GB. • T wo images + T wo tickers + T wo video files may be shown simultaneously . • If the total of image areas is over 3/4 WXGA: *One image + T wo tickers ...
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Optoma SignShow D5000 - page 51
Schedule file (.SHE) • The maximum number of program and control commands in a scheduling file is 500. Firmware • The maximum firmware filename length is 128 bytes. • The on-screen display only can display 35 files or folders in a directory on the USB drive. Be sure the folder containing the firmware files has fewer than 35 files or folders. ...
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Optoma SignShow D5000 - page 52
The native resolution video input for NTSC is 720 x 480, while P AL is 720 x 576. Normal mode is automatically set for 640 x 480 and 1024 x 768 resolutions. If the resolution is 1920 x 1080, 1360 x 768, 1680 x 1050 or 1280 x 1024, you have to choose between normal and full screen mode. Y ou can change the desired mode in the Play Mode submenu. See ...
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Optoma SignShow D5000 - page 53
Hardware Specifications Processor CPU: Sigma SMP863X 8 MB Flash memory 256 MB SDRAM Video Output Resolution DVI: 1920 x 1080 (1080p) / 60hz, VESA timing 1680 x 1050 / 60hz, VESA timing 1360 x 768 / 60hz, VESA timing 1280 x 1024 / 60hz, VESA timing 640 x 480 / 60hz, VESA timing Digital Video: 1080P / 60hz 1080i / 60hz 720P / 60hz 640 x 480 / 60hz VG ...
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Optoma SignShow D5000 - page 54
Wired IR input Mini jack: 2.5 (4 pole) Alternative to IR input P owe r LED Operation: GREEN Standby: RED Reset button System settings reset AC adapter Input AC 240-100V , 47-63hz Output DC 12V 2.5A P ower c ode Japan, 2 pole, 3.0m P ower C onsumption P ower on: T yp 10W (15W max) Standby: 1W max Weight Net weight: 0.9 kg Gross weight: 2.3 kg T empe ...
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Optoma SignShow D5000 - page 55
Troubleshooting T roubleshooting Error Messages This section lists common error messages that may arise during the use of the Digital Signage P rocessor , and provides answers and solutions to these errors. Error Message Solutions Player faile d to access the SD Card. or • Check if the SD card is inserted. • The SD card may be damaged. Repla ce ...
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Optoma SignShow D5000 - page 56
Troubleshooting F AQ’ s This section lists some frequently asked questions (F AQ) and the answers to these problems. Question Answer Why can’t I view my video files? Y ou may be trying to view a video file that is not supported by the Digital Signage P rocessor . S ee “Supported Video and Audio Formats ” on page 34. Why can’t I play m y m ...
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