Manual BenQ W500

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  • BenQ W500 - page 1

    W500 L CD P r ojector Ho m e E n t e r t a i n m e n t S e r i e s Us e r M a n u a l W e lc ome ...

  • BenQ W500 - page 2

    2 Table of contents English Ta b l e o f c o n t e n t s Important safety instructions .. ......................................................... .................. 5 Introduction ...... ................................................................................ .................. 8 Projector featu res ....................................... ...

  • BenQ W500 - page 3

    3 Table of contents English Speeding up the process of source search .................................................................. 26 Adjusting the projected image .................................................................. 26 Adjusting the projection angle ................................................................................ ...

  • BenQ W500 - page 4

    4 Table of contents English Indicators .................................................................................................................... .4 7 Troubleshooting ...... ................................................................................ ............ 49 Specifications ........... .......................................... ...

  • BenQ W500 - page 5

    5 Important safety instructions English Important safet y instructions Y o ur BenQ project or is designed and tested to meet th e latest standards for safet y of information technolog y equipment. Ho wever , to ensure safe use of this pr od uct, it is impor tant that yo u follow the instructions mentioned in this manual and marked on the product. S ...

  • BenQ W500 - page 6

    6 Important safety instructions English Safety instruct ions (continued) 5. Do not block the ve ntilation holes whilst the projector is on (e ven in standby mode): - Do not co ver the projector with an y ite m; - Do not place th e projector on a blanket, bedding or any other soft surface. 6. In areas wher e the mains powe r supply vo ltage may fluc ...

  • BenQ W500 - page 7

    7 Important safety instructions English Safety instructions (continue d) 12. Nev er attempt to replace the lamp assembly until the projector has c ooled down and is unplugged from the power supply . 13. Do not attempt to disassemble this projector . There are dange rous high voltages inside whic h may cause death if y ou should come into co ntact w ...

  • BenQ W500 - page 8

    8 Introduction English I ntr od uction Proj e cto r f ea tu res The projector int egr ates high-performance optical engine projection and a user -friendly design to deliver high reliability and ease of use. The project or offers the follo wing features. • Three-panel L CD system to deli ver superior brig htness, color saturation and color depth ? ...

  • BenQ W500 - page 9

    9 Introduction English Shipping co ntents The projector is shipped with the cables required for c onnection to a video and PC equipment. Some of the items ma y not be available depe nding on your region of purc hase. Please check with your plac e of purchase. Standard ac cessories Some of the accessories may vary fro m region to region, and may dif ...

  • BenQ W500 - page 10

    10 Introduction English Proj ec tor exte ri or v ie w Fr ont and upper side Re ar s i de See "Connection" on page 19 for connection details. U nder side 1. External co ntrol panel ( See page 11 for d etails) 2. V ent (heated air exhaust) 3. Focus and Zoom adjustment 4. Front IR sensor 5. Projection lens 6. Inlet (cool air intake) 7. Len s ...

  • BenQ W500 - page 11

    11 Introduction English Contr ols and functions Pr ojector 1. Focus ring Adjusts the focus of the projected image. See "Fine- tuning the image size and clarit y" on page 26 for details. 2. Zoom ring Adjusts the siz e of the image. See "Fine-tuning the image size and clarit y" on page 26 for details. 3. POWER T urns the projector ...

  • BenQ W500 - page 12

    12 Introduction English Remo te cont rol 1. PO WER T urns the projector on or off. See pages 23, 34 and 47 for details. 2. Sourc e buttons (COM P1, COMP2, VIDEO , HDMI, D-SUB, S-VIDEO) Selects an input source for displa y . See "Switching inpu t signal" on page 25 for details. 3. Aspect butt ons (AN A (Anamorphic), 4:3, LB (Letterbo x), W ...

  • BenQ W500 - page 13

    13 Introduction English R eplacing the remote c ontrol batteries 1. T o open the battery cov er , turn the remote control over to v iew its back, push on the finger grip on the cover and slide it down in the direction of the arrow as ill ustrated. The cov er will slide off. 2. Remo ve an y existing batteries (if necessary) and install two new AAA b ...

  • BenQ W500 - page 14

    14 Positioning your projector English P osit ioning y o ur pr ojector Choo sing a loc ation Y o ur projector is designed to be installed in one of four possible installation locations: 1. Floor in front of screen; 2. Ceiling in fr ont of screen; 3. Floor at rear of scr een; or 4. Ceiling at rear of scree n. Y o ur room la yout or personal pr eferen ...

  • BenQ W500 - page 15

    15 Positioning your projector English Ob taining a pr eferred projected picture siz e The distance from the pr ojector lens to the screen, th e zoom setting, and the video format each factors in the projected image siz e. BenQ has pr ovided separate tables of dimensions for both 1 6:9 and 4:3 screen ratios to assist you in determining the ideal loc ...

  • BenQ W500 - page 16

    16 Positioning your projector English column is 4356 mm. Looking across this r ow sho ws that a 3048 mm (30.48 m) scr een is requir ed. If y ou can only obtain imperial sized screens, the screen size is 10' (120") diagonally . Installation for a 16:9 ratio screen 16:9 (widescreen) r atio screen dimension table Screen Dimensions Dist ance ...

  • BenQ W500 - page 17

    17 Positioning your projector English Installation for a 4:3 ratio screen 4:3 (standard) ratio screen dimension table There is 3% tolerance among t hese numbers in the above two tables due to optical compon ent variations. BenQ recommend s that if you intend to perman ently inst all the projector , you should physically test the projection size and ...

  • BenQ W500 - page 18

    18 Positioning your projector English Shifting the projection lens The lens shift lever at the fr ont side of the projector p rovides flexibili ty for installing your projector . It allows the projector to be positioned off axis from screen center . The lens shift (offset) is expressed as a percentage of the pr ojected image height or w idth. It is ...

  • BenQ W500 - page 19

    19 Connection English Conn ec ti on Y o u can con nect the projector to an y ty pe of video equipment, such as a V CR, DVD pla yer , digital tuner , cable or satellite dec oder , v ideo game console or digital camera. Y ou can also connect it to a desktop or laptop PC or Apple M acintosh system. The projector can be connected to m ultiple video equ ...

  • BenQ W500 - page 20

    20 Connection English Connecting Video sour ce dev ices Y o u can c onnect your p rojector t o various Video source devices that pr ovide an y one of the following output sockets: •H D M I • Component V ideo •S - V i d e o • Video (composite) Y o u need only conn ect the projector to a V ideo source device using just one of the abov e conne ...

  • BenQ W500 - page 21

    21 Connection English The final co nnection path should be like that shown in the following diagram: • It is not recommended to establish the connectio n via a DVI to HDMI cable. The weight of the DVI to HDMI adapter may be pulling down on the HDMI port, causing it to becom e loose over time. • If the selected video imag e is not displayed afte ...

  • BenQ W500 - page 22

    22 Connection English Connecting an S-v ideo or a c omposite V ideo source dev ice Examine your V i deo sourc e device to determine if it has an unused S-Video or c omposite V ideo output sock et ava ila ble : • If so , you can c ontinue with this p rocedur e. • If not, you will need to reassess which method y ou can use to connect to the devic ...

  • BenQ W500 - page 23

    23 Using the projector English U sing the project or Star t up 1. Plug the power co rd into the projec tor and int o a wall socket. T urn on the wall socket switch (where fitted). Check that the P ower indicator on the projector lights orange after power has been applied. The power cable used in the illustratio n may look different to the power cab ...

  • BenQ W500 - page 24

    24 Using the projector English U tilizing the passwor d function For security purposes and to help prevent unauthorized use, the pr ojector includes an option for setting up password security . The passw ord can be set through the On-Screen Displa y (OSD) menu. F or details of the OSD menu operation, please r efer to "U sing the menus" on ...

  • BenQ W500 - page 25

    25 Using the projector English Changing the passwor d 1. Open the OSD menu and go to the Adv a nc ed S et up > Pass wo rd menu. P ress ENTER . 2. Highlight Change Passwor d . Press ENTER . 3. The message 'INPUT CURRENT P ASSW ORD' displays. Enter the old passwor d. i. If the passwor d is correct, another message 'INPUT NEW P ASSW ...

  • BenQ W500 - page 26

    26 Using the projector English Speeding up the proc ess of sourc e search Y o u can speed up the process of sourc e se arch by blocking source(s) not in use. 1. Go to the Ad vanced Setup > Sour ce Block menu and press ENTER . 2. Highlight the input source with c Up or d Down . 3. Decide whether to Search or Skip it during input signal detection ...

  • BenQ W500 - page 27

    27 Using the projector English • Press one of the Keysto ne/Arrow buttons ( / , / , / , / ) on the projector or r emote co ntrol to displa y the 2D K eystone co rrection page. Pr ess the button whose k eystone ic on is similar to the adj ustment you ar e about to mak e. For example, the Up button ( / ) will widen the uppe r side and reduce the bo ...

  • BenQ W500 - page 28

    28 U si ng t he pr oj ect or English T o correct the image's shape, y ou can perform the following steps. 1. Pr ess MENU on the pr ojector or r emot e contr ol. Go to the Displa y > K eystone me nu and high ligh t Pincushion Correction . 2. Press e Left or f Right repeatedly to adjust the image until y ou are satisfied with the shape. The v ...

  • BenQ W500 - page 29

    29 Using the projector English Setting the U ser 1/U ser 2/U ser 3 modes There ar e three user -definable modes if the current a vailable picture modes are not suitable f or your need. Y ou can use one of the picture modes (ex cept the U ser 1/2/3) as a starting point and customize the settings. 1. Go to the Picture--Basic > Picture M ode menu. ...

  • BenQ W500 - page 30

    30 Using the projector English In the pictures below, the black portions are inactive areas and t he white portions are active areas. The Anamorphic set ting stretches and resizes linearly , except that it treats the v ertical and horizontal di mensions independently . It stretches the height of the source image until it reac hes the full project e ...

  • BenQ W500 - page 31

    31 Using the projector English Ad justing picture clarity 1. Go to the Picture--Ad vanced m enu and hi ghligh t Clarity Control . 2. Pr ess ENTER . 3. Pr ess c Up or d Down to highlight one of the following functions and pr ess e Left or f Right to a djust the setting. • N oise Reduction : R educes electrical image noise. The higher the setting , ...

  • BenQ W500 - page 32

    32 Using the projector English Color management In most installation situations, color management will not be necessar y , such as in classroom, meeting room, or lounge room situations where lights remain on, or where building e xternal windows allow da ylight into the room . Only in permanent installations with contro lled lighting levels suc h as ...

  • BenQ W500 - page 33

    33 Using the projector English Oper ating in a hig h altitu de en v ironment W e reco mmend that you use the High Altitude M ode when y our en vironment is higher than 3 200 feet abov e sea level, or is hotter than 40°C. T o activate High Altitude Mode: 1. Pr ess MENU to turn the OSD menu on and pr ess e Left or f Right to s elec t Ad vanced Setup ...

  • BenQ W500 - page 34

    34 Using the projector English P ersonalizing the projecto r menu displa y The On Screen Displa y (OSD) menus can be set accor ding to your pr efere nces. These settings d o not affect the projection settings, operat ion, or performance. • Language in the Sys tem Se tup menu sets your familiar language for the on-scr een menus. • Y ou can selec ...

  • BenQ W500 - page 35

    35 Menus English Me n u s On Screen Displa y (OSD) st ructure Picture--Basic Picture Mode Dynamic Load Settings From Dynamic Cinema Brightness Cinema S tandard Contrast S tandard P hoto Color Photo User 1 Tint User 1 User 2 Sharpness User 2 User 3 Reset Picture Settings User 3 Rename User Mode Noise Reduction Lamp Native Detail Enhancement Warm Lum ...

  • BenQ W500 - page 36

    36 Menus English If there is no equipm ent connected or no signal detect ed, limited menu items are accessib le. Us i n g t h e m e n u s The projector is equipped with on-screen display (OSD ) menus for making various adjustments and setting s. There are 17 differ ent menu languages. See page 39 for more details. Below is the ov erv iew of the Eng ...

  • BenQ W500 - page 37

    37 Menus English Picture--Basic menu The Picture--Basic menu allows y ou to adjust the finer details of the projected image quality . Before making adjustments, you are suggested to choo se a desired pictur e mode in this men u which has set some certain values in orde r to meet different lighting envir onment and presentation purposes. FUNCTION (d ...

  • BenQ W500 - page 38

    38 Menus English Picture--A d vanced menu The Picture--A dvanced menu allows you to adjust the finer details of the projected image quality . Displa y menu U se this men u to set the wa y that the pr ojector displa ys the picture. FUNCTION (default setting / va lue) DESCRIPTION Black Level (0 IRE) See "Setting black level" on page 30 for ...

  • BenQ W500 - page 39

    39 Menus English S ystem Setup men u This menu c ontains items nec essar y for basic image setup. Pan (Central) Displa ys the Pa n page for searching the details of the pr ojected image by using the directional arro w buttons on the projector or remote c ontro l after the image is magnified. See "Searching for details on the projected image&qu ...

  • BenQ W500 - page 40

    40 Menus English A dvanced Setup menu FUNCTION (default setting / value) DESCRIPTION Lamp Settings • L amp P ower (N ormal): Pre ss e Left or f Righ t on the projector or re mote con trol to se t No rm a l or Ec onomic as the power type of your pr ojection. Us i n g Eco mode r educes system n oise and reduc es power c onsumption by 20%. If this m ...

  • BenQ W500 - page 41

    41 Menus English Info rm at ion menu Reset All Sett ings Returns all settings to the factory preset values. The following settings will still remain: Phase, Projecto r Position, Language, Password and Hi gh Altitude Mode. FUNCTION (default setting / value) DESCRIPTION Source Shows the current si gnal source. Picture Mode Shows the selected mode in ...

  • BenQ W500 - page 42

    42 Maintenance English Ma i n te n a nc e Care of the proje ctor Y o ur project or needs little maintenance. The only thing y ou have to do on a regular basis is k eep the lens clea n and clean or r eplace the ai r filter . Nev er remo ve an y part s of the project or ex cept the lamp or the air filter . Contact your d ealer or local BenQ C ustomer ...

  • BenQ W500 - page 43

    43 Maintenance English T o clean the filter : 1. Shut down the projecto r if turned on and wait until the fans stop running. 2. Disconnect the project or from an y cables. 3. T urn the pr ojector ov er . Draw the dust filter grill from the bottom sid e of the project or . 4. Use a small vacuum clean er (designed for comput ers and other office equi ...

  • BenQ W500 - page 44

    44 Maintenance English Lamp Info rmation Calculation of lamp hour Wh en the projector is in operation, the duration (in hour s) of lamp usage is automatically calculated by the built-in timer . The method of calculating the equivalent lamp hour is as follows: T otal (equivalent) la mp hour = 1 (hours used in Economic mode) +3/2 (hours used in norma ...

  • BenQ W500 - page 45

    45 Maintenance English R eplacing the lamp • T o reduce the risk of electrical shock, always turn th e projector off and disconnect the power cord before changing the lamp. • T o reduce the risk of severe burns, allow the project or to co ol for at least 45 minutes before replacing the lamp. • T o reduce the risk of injuries to fingers and da ...

  • BenQ W500 - page 46

    46 Maintenance English 11. T urn the power o n and reset th e lamp time. i. Pre ss MENU to open the OSD menu. ii. Go to th e Ad vanced Setup > Lamp Settings men u and press ENTER . iii . High ligh t Rese t L am p Tim er and pr ess ENTER . iv . A warning message displays asking if y ou want to r eset the lamp timer . v . Highl ight Res et and pre ...

  • BenQ W500 - page 47

    47 Maintenance English T emperature information Wh en the T emperature warning light is on, it is warning you of the following possible pr oblems: 1. The internal temperature is too high. 2. The fans are not w orking. T urn the projector off and contact qualified service pers onnel for further help. F or more detailed information, please refer to & ...

  • BenQ W500 - page 48

    48 Maintenance English Light St atus & Description Power Te m p Lamp Thermal events -- The project or has shut down auto matically . If yo u tr y t o re- start the projector , it will shut down again. Please contact your dealer for assistance. - - - - R R R R G R O R R R R R G R R O G R R G R G G R O O R R O R G O R O G R G G ...

  • BenQ W500 - page 49

    49 Troubleshooting English T r oubleshooting THE PROJECT OR DOES NOT TURN ON. NO PICTURE BL URRED IMAGE REMOTE CONTR OL DOES NOT W ORK THE P ASSW ORD IS INCORRECT Cause Remedy There is no powe r fro m th e po w er c ab l e. Plug the power cord into the AC inlet on th e projector , and plug the power cord into the power outlet. If the power outlet h ...

  • BenQ W500 - page 50

    50 Specifications English Specifications Pr ojec t or specifications All specifications are subject to change without notice. Dimensions 349 x 126.8 x 295.8 mm (W x H x D) U nit: mm Optical Pr ojection system Three-panels L CD system. DMD chip 0.55" L CD (1280 x 720) Lens 1.2x zoom Pr ojection screen size 23.5" ~ 300" Lamp 140W Elect ...

  • BenQ W500 - page 51

    51 Specifications English T iming char t 'V' denotes the type of input that this timing can support. Format Resolution Refresh rate(Hz) H. Freq. (KHz) Pixel Freq. (MHz) Comp. 1/2 S-Video/ Vide o D-Sub HDMI 720 x 400 720 x 400 70 31.469 28.322 - - V V 640 x 480 640 x 480 60 31.5 25.175 - - V V 72 37.9 31.5 - - V V 75 37.5 31.5 - - V V 85 4 ...

  • BenQ W500 - page 52

    52 Specifications English Format Resolution Refresh rate(Hz) H. Freq . (KHz) Pixel Freq. (MHz) Comp. 1/2 S-Video/ Vide o D-Sub HDMI NTSC 3.58 - 59.94 / 60 15.734/ 15.75 3.58 - V - - NTSC 4.43 - 59.94 / 60 15.734/ 15.75 4.43 - V - - P AL-B/G - 50 15.625 4.43 - V - - PA L M - 59.94 / 60 15.734/ 15.75 3.58 - V - - P AL N - 50 15.625 3.58 - V - - PA L ...

  • BenQ W500 - page 53

    53 Warranty and Copyright information English W ar r anty and Copy rig ht inform ation Copy r ig ht Copyrig ht © 2007 by BenQ Corporation. All rig hts reserved. N o part of this publication ma y be repr oduced, transmitted, tran scribed, stored in a re trieval system or translat ed into an y language or computer language, in an y form or by an y m ...

  • BenQ W500 - page 54

    54 Regulation statements English R e gulation stat ements FCC statement CLASS B : This equipment generates, uses and can radiate radio frequency energ y and, if not installe d and used in accor dance with the instructions , may cause harmful interferenc e to radio communications. Ho wever , there is no guarantee that interfer ence will not o ccur i ...

Manufacturer BenQ Category Projection Television

Documents that we receive from a manufacturer of a BenQ W500 can be divided into several groups. They are, among others:
- BenQ technical drawings
- W500 manuals
- BenQ product data sheets
- information booklets
- or energy labels BenQ W500
All of them are important, but the most important information from the point of view of use of the device are in the user manual BenQ W500.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals BenQ W500, service manual, brief instructions and user manuals BenQ W500. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product BenQ W500.

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A complete manual for the device BenQ W500, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use BenQ W500 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of BenQ W500.

A complete BenQ manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual BenQ W500 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the BenQ W500, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the BenQ W500, that we can find in the current document
3. Tips how to use the basic functions of the device BenQ W500 - which should help us in our first steps of using BenQ W500
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with BenQ W500
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of BenQ W500 in a specific country, if it was not possible to solve the problem on our own.

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