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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 1
1 MODEL: IBM-412CID AD V ANCED HOME/OFFICE 4 LINE TELEPHONE WITH CALLER -ID INST ALLA TION AND OPERA TION GUIDE Please read this manu al care fully prior to in stalling your telepho ne. ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 2
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 3
3 IMPORTANT SAFETY INS TRU CTIONS ...............................................................................................5 BATTE RY CAUTIONARY INS TRUCTIO NS .........................................................................................6 GETTING STARTED ............................................................................. ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 4
4 Adjusting the Headset Volu me ................................................................................................. .................23 Making an Outgoing Call Usin g the Headset .................................................................................... .........24 Answering an Incoming Call ................................. ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 5
5 Before using your te lephone equipment, basic safe ty precautions should always be followed to reduce the risk of fire, electrical shock and injury to persons, including the following: • Read and understa nd all instructions. • Follow all warnin gs and instructions ma rked on the product. • Unplug this product from the wall telephone jack a ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 6
6 BATTERI ES: CAUTION • Use only 1.5 volt, AA-size batteries, (15A) carbon or alkaline batteries. (batteries not included.) • Do not d isp ose of th e batt eries i n a fi re. The c ells m ay exp lod e. Chec k with loca l codes f or possi ble spe cial dispo sal in structio ns. • Do not ope n or m util ate th e ba tteries. Rel eas ed el ectrol ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 7
7 PACKAGE CONTENTS 1. Check to be sure that you have all the follo wing compone nts in the pa ckage: 2. Telephone base. 3. Handset. 4. Headset. 5. Normal te lephone line cord (2 pc’s). 6. Short te lephone line cord. 7. Handset co iled cord. 8. Handset “Y” adapter. 9. AC power adapter. 10. Q uick Refe rence Guide 11. This in struction manual. ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 8
8 Model IBM -41 2CID To p View Model IBM -412C ID Rear View LOCATION OF CONTROLS AND FEATUR ES L3/L 4 J ack L1/ L2 J ack DATA Jack ADA PTE R Jack L3/L4 L 1 /L2 DA T A ADAP TER 12 VDC 400mA Do Not Distu rb Key Call Tim er Displ ay Dial F rom Displa y Clock and Calendar Set Scroll Key s For Ca ller ID Handset Cradl e Hook Switch Store K ey Handset Ca ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 9
9 USEFUL FEATURES AN D TERMS Auto Line Selection — Automatically s elects first ava ilable lin e for outgoin g calls. Au tomati- cally se lects rin ging line for incoming calls . Auto Redial — Redials the last number diale d approx ima tely every 6 0 sec on ds. Calendar/Clock — Visual display of date, day and time. Caller ID — Enabl es us e ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 10
10 LED Status Indication Lines 1-4 Off Line is not i n use Flashing S lowly Incomin g out side call is ringin g On Steady Line is i n use b y another ex tension or phone line is not c onnec te d To that Line. Flashing Rapidly Line is on hold by your extension Blink 1 Line i n us e by y ou Blink 2 Line on hold by another extension Blink 3 Call bein ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 11
11 Idle Di splay Low Battery Display The te lephone will indicate that the batte ries are low (or not in stalled) by displaying a low batter y indi- cator, “BATT”, on the dis play. Dialing Display As you dial 12345, the display shows the numbers diale d and begins the call timer. If you dial mo re than 15 digits, the n all the dig its will shif ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 12
12 Display Priority When the phone is han dling s imultaneous functions, mes sages are dis played accord ing to the follo wing prec ede nce: 1. Dialed digits 3. Timer 5. Caller ID data 2. Int ercom operat ions 4. Pr ogramm ing f unct ions The phone is idle Line 2 ringin g Call dropped Press [CALL ID] Press [CALL ID] Press [CALL ID] First time 1A 1B ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 13
13 SELE CTING A LOCATION TO INSTALL Y OUR TEL EPHONE The phon e may be use d on a d esk or mounted on a wal l. Sel ect a loc ation wh ich meets the follow ing req uirement s: 1. Near an AC (elec trical) outle t. 2. Ne ar a te lep hone li ne j ack. 3. Away fro m any elec trica l machi nery, a pplianc es, and metal w alls o r fili ng cabine ts. INSTA ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 14
14 CAUTION: 1. N ever inst all t elepho ne wiri ng duri ng a ligh tning storm . 2. Never in stall te lephone jack s in wet locatio ns unless the jack is specifica lly des igned for w et lo ca- tions. 3. Neve r touch un -insula ted telephone wires or te rminals unle ss the in coming tele phone line has been discon nected at the networ k inter face. ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 15
15 COUNTER TOP/DESK TOP INSTALLATION 1. For lines 1 and 2, plug the telephone line co rd (provided with the telephone ) into the L1/L2 jack as indicate d on the rear base of the te lephone. 2. For lines 3 and 4, plug the other telephone line co rd (pr ovided with the telephone) into the L3/L4 jack as indicate d on the rear base of the telephone. 3. ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 16
16 Adjusting the V iewing Angle Brackets Adjust the viewing angle brackets (one on each side o f the phone) to position the ph one to the desired viewing an gle. Take care to keep the right side bracket o n the right side of the phon e and the left brac ket on the l eft side of th e ph one. Thes e brac ket s are not i nterc hang eabl e. Th e c hara ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 17
17 Wall Mounting Instructions : 1. Pick up the han dset. 2. Sl ide th e h andset catc h (i mme dia tely i n front of hand set ho ok flash lev er) up and of f the h andset cradle . 3. Rotate the handset catch a half turn and slide it back into the slot. 4. T he hand set c atc h shoul d n ow ex tend ov er th e ed ge. 5. Turn t h e pho ne upsi de do w ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 18
18 LIST OF SYSTE M DEFAULTS The default te lephone se tup is as fo llows : You may clea r all progr ammed data and all the parame ters will reve rt to the above default values . To do this: 1. Press [ST ORE]. 2. Press [*], [#], [*], [# ]. 3. Press [M UTE]. 4. A short rin g will be heard to signal succes sful programming. ASSIGNING EXTENSION NUMBERS ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 19
19 NOTE: The programm able spee d dial keys doubl e in funct ion as Dire ct, Stat ion to Stat ion (DSS) ke ys. The upper most left ke y is ex tension (Stati on) 11, the next ke y to the righ t is extension 12, etc. When using the f eatur es int ercom (I CM) an d pag e, ex ten sions may b e dial ed by pres sing these ke ys eve n after e ach ke y ha ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 20
20 2. Press [5]. 3. Press a digit X w here X is fo r lin e numbers 1-4. 4. Press [0], [1] for O N, or [0], [0] fo r OFF. 5. Press [MUTE]. 6. A short rin g will be heard t o signa l successful prog ramming. PROGRAMMING RINGER ON/OFF The ring er may be tu rned OFF a nd ON fo r incoming ca lls on a lin e-by-line bas is. To set the ri nger va lue for a ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 21
21 MAKING AN OUTGOING CALL Using the Handset 1. Lift the hand set. The first av ailable line is automatica lly selecte d. 2. Dial desire d number. The display will show the digits as the y are dia ling. 3. At the end of the call, return the handset to the base. Using the Speaker phone (h ands free) 1. P ress th e spea kerph on e [SPK R] key . Th e ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 22
22 USING AUTO REDIAL If t he ph one numb er dia led i s busy or n ot ans wered , th e ph one ca n autom ati cal ly redi al t he numb er approximately every 60 seconds up to 10 times. 1. Press an available [LINE] key [LINE1, LINE2, LINE3, or LINE4] 2. Press [R EDIAL]. The [RE DIAL] LED will flash an d the [MU TE] key w ill be lit, indicatin g the ph ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 23
23 A hea dset has be en i nclud ed for y our c onv enienc e to p rov ide opt iona l ha nds- free opera tio n. 1. To use the headset, you must ENABLE it. The default value is DISABLE. 2. Once he adset operation mo de is ena bled, your telephon e unit won’t de tect the statu s of the hook switc h (und er the h and set). 3. On-hook and off-hook func ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 24
24 MAKING AN OUTGOING CALL USING TH E HEADSET 1. The [SPKR] LED will flash to i ndicate the phone is in headset mode . 2. Press the [SPKR] key. An available lin e is automatica lly selecte d. 3. Dial the desired number, using standard dial pad, speed dial or redial ke ys. ANSWERING AN INCOMING CAL L 1. Press the flashing [LINE] key (Lines 1-4) to p ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 25
25 The I nterc om functi on allows exte nsion- to-ex tensi on conver sations (ph ones m ust be c onnecte d to [LI NE 1]). That means you can sp eak wi th anothe r par ty withou t havi ng to dial seven d igits (using an outside line ). As you direct an int ercom call to an exten sion that ext ension will ring and display a flashing ICM LED. DIRECT S ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 26
26 7. If the cal led nu mber is se t on Do Not Dis turb [DND], yo u will hear a n ICM bus y tone. The calle d party will n ot hear anything, but that e xtensio n’s ICM LED will flash. ANSWERING AN INTERCOM CALL Answering an Intercom Call with the Handset 1. Lift the han dset. Yo u will kn ow you are rece iving an in tercom ca ll becaus e the [ICM ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 27
27 Pagin g differs fro m Inter com calling in that the par ty called d oes no t have to answer the phone in order to hear your message. This permits the calle r to broadcast me ssage to one or all othe r phone exte n- sions. PAGING A SPECIFIC EXTE NSION (INDIVIDUAL PAGE) 1. P ress th e [PAG E] k ey. ( You m ay us e the h ands et, h ead set o r spea ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 28
28 This feat ure re quires Caller ID subscr iption fro m the loca l telepho ne company. If you have multiple phon e li nes, you need to sub sc ribe t o Cal ler ID servic e on ea ch l ine (def ined as ea ch d iffer ent ph one num ber) in order for Calle r ID to display o n those lines. CALLER IDENTIFICATION DISPL AYS Caller ID Displayed when the Pho ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 29
29 Setting the Caller ID Local Area Cod e 1. Press [ST ORE] key. 2. Press [7], [1]. 3. Key in 1 to 5 digits as the area code. 4. Press [M UTE]. 5. A short rin g will be heard to signal succes sful programming. NOTE: Reme mber to delet e any lo cal pho ne nu mbers th at h ave been stored w ith th eir ar ea code pr ior to the are a co de progr am min ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 30
30 Erasing Caller ID Records In or der to delete a spe cific Caller ID re cord in the log: 1. Using the [ < ] or [ > ] key, find t he p artic ular record you w oul d li ke to del ete.. 2. P ress th e [ER ASE] key. Th e L CD d ispl ay will indi cate t hat th e rec ord has b een d elet ed. 3. You may e rase a ll c aller i nform ation r ecord s ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 31
31 PAUSE You may use this fe ature to create a dialing pause between digits during a call. Typically, the PAUSE funct ion is most useful for pr ogram ming di aling d elays i n lo ng numb er seq uenc es of c ert ain Spe ed Di al num bers such as voicem ail codes, in ternatio nal phone numbers , and personal ba nking au thorization s. Each time you p ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 32
32 1. To activate the DND fu nction, press the [DND] key. 2. To cance l DND, press the [DND] key a gain. USING THE CALL TIMER You can time the length of a phone call. The timer automatically begin s ticking as soon as the handse t/ headset/s peakerphone are con nected to an ou tside lin e. You must re set the timer if yo u don’t wan t the timer t ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 33
33 SPEED DIALING Ther e are a total of 24 me mory locati ons loc ated i n two groups, i n which you c an store your Speed Dial numbers. Each memory location can store up to 24 digits, including PAUS E, FLASH, PULSE and TONE. Storing Numbers into th e First Speed Dial Group 1. Press the [ST ORE] key. 2. Enter the n umber to be st ored includ ing “ ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 34
34 Erasing Firs t Group Sp eed Dial Numbers 1. P ress t he [ STOR E] key . 2. Press [*]. 3. Press the SPEED DIAL ke y you which to e rase. A ring tone will be he ard signalin g succe ssful dele - tion of the Sp eed Di al n umbe r. Erasing Sec ond Group Sp eed D ial Numbers 1. P ress t he [ STOR E] key . 2. Press [*]. 3. Press [SHIFT]. 4. Press the ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 35
35 There may be tim es when yo u wish to manually turn off the flashing voice mail indicator. To do this: 1. The phone is in idle mode press [ERASE] ke y 2. The display w ill read “De l MW indicator ”. 3. Press [ERA SE] key to confirm. 4. A short rin g will be heard to signal succes sful programming. NOTE : Th e MSG/C ALLS LED may stil l be lit ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 36
36 TECHNICAL SPECIFICATIONS Flash Rate for Lights On Steady Solid light. Flash ing Slowl y 1 sec on, 1 sec off, repeat edly. Flashing Rapidly: 0.125 sec on, 0.125 sec off, repeatedly. Blink 1: 1.875 sec on , 0.125 sec o ff, repeatedly. Blink 2: 0.875 sec on , 0.125 sec o ff, repeatedly. Blink 3: 0.125 sec on , 0.875 sec o ff, repeatedly. So und Rat ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 37
37 Your IBM-412/CID tele phone has been designed to give years of trouble free service. It is a sensitive ele ctromechan ical ins trument. To assu re its longe vity, please re ad the followin g maintenan ce instru c- tions. 1. Keep the IBM-412/CID away from heat as high temper atu res can shorten the life o f the electrical components and distort o ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 38
38 Intercom, line status, auto-answer, privacy or auto-line sele ction are inoperable. • Check if Lines 1 and 2 are cross wired in the wall jack. • If used, se e if you may have ins talled your 2-line a dapter incorrectly. • Be sur e al l ext ensi ons i n the syst em ar e co nnec ted t o [LI NE 1]. • Chec k the assig ned exte nsio n codes, ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 39
39 Handset doesn’t appear to be working. • Chec k to see i f your p hone i s in h eadset m ode. I f th e [SPKR] key is f lash ing, you a re in heads et mode and need to deactivate this in or der to turn on the handset. • Make sure the handset co rd is connected at both ends. Intercom service doesn’t a ppear to work. • Check to make sure t ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 40
40 Statement of limited warranty: Aastra Tel ecom Inc. warrants tha t for a period o f one year from the date of purc hase that this produc t 1) is fre e from defec ts in mater ials an d wor kmans hip an d 2) c onfor ms to its s p ecifi cati ons. I f this pro duct do es not fu nc- tion as warranted during the warranty period, Aastra Telecom Inc., a ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 41
41 PLA CE THIS TEM PL A TE ON TH E W ALL . THE LOC ATION OF T HE SCREWS IS IN DICATED BY THE CEN TERS OF T HE CROSS ED LINES. FASTEN THE SCREWS LEAVING 3/16" OF THE SCREW EXTENDING FROM THE WA LL Remove Th is Pag e to Mark Wall WALL MOUNTING T EMPLATE ...
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 42
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IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - page 43
43 11A99 ...
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