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Manual Cisco Systems SMTP

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  • Cisco Systems SMTP - page 1

    Corporate Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 526-4100 A dministration Guide f or Cisco Unif ied MeetingPlace SMTP E-Mail Gate w a y Re lease 5.4 Ju ly 28, 20 06 Text Part Number: OL -11018-01 ...

  • Cisco Systems SMTP - page 2

    THE SPECIFICATION S AND INFORMAT ION REGARDING TH E PRODUCTS IN THIS MANUAL ARE SUBJECT T O CHANGE WITH OUT NOTICE. ALL STATEMENTS , INFORMATION, AND RECOMMENDATI ONS IN THI S MANUAL ARE BE LIEVED TO BE A CCURATE BUT ARE PRESENTED WI THOUT WARRANTY OF ANY KIND, EX PRESS OR IMPLIED. USERS MUST TAKE FULL RESPO NSIBILITY FOR THEIR APPLICAT ION OF ANY ...

  • Cisco Systems SMTP - page 3

    iii Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 CONTENTS Preface v Purpose v Audience v Naming Conventions v Documentation Conventions vi Cisco Unified MeetingPlace Documentation vii Obtaining Documentation vii Cisco.com vii Product Documentation DVD viii Ordering Documentation viii Documentation ...

  • Cisco Systems SMTP - page 4

    Contents iv Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Understanding the Con figuring the E-Mail Gateway Dialog Box 3-2 Setting E-Mail Notification Parameters 3-3 Understanding th e Notifications Dialog Box 3-4 Changing the Cisco Unified MeetingPlace Gateway SIM Configuration 3-5 Understanding t ...

  • Cisco Systems SMTP - page 5

    v Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface See the follo wing sections: • Purpose, page v • Audience, p age v • Naming Con v entions, page v • Documentation Co n ven tions, page vi • Cisco Unif ied MeetingPlace Documentation, page vii • Obtaining Documen tation, page vi i ? ...

  • Cisco Systems SMTP - page 6

    vi Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface Documentation Co nventions Documentation Conventions Ta b l e 1 Pr oduct Naming Con ventions Te r m Definition Referred to in This Document As Cisco Unif ied MeetingPl ace 8100 series server Includes Cisco Unified MeetingPlace 8106 and Cisco ...

  • Cisco Systems SMTP - page 7

    vii Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface Cisco Unified MeetingPlace Doc umentation Cisco Unif ied MeetingPlace documentatio n also uses the follo wing con ventions: Note Means reader take n ote. Notes contain helpful sugg esti ons or references to mate rial not co vered in the docu ...

  • Cisco Systems SMTP - page 8

    viii Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface Documentation Fe edback Y ou can access international Cisco w ebsites at this URL: http://www .cisco.com/p ublic/countries_languages.shtml Product Documentation DVD The Product Documentation DVD is a comprehensi ve library of technical prod ...

  • Cisco Systems SMTP - page 9

    ix Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface Cisco Product Security Overview From this site, you will f ind information abo ut how to : • Report security vulnerabi lities in Cisco products. • Obtain assistance with secur ity incidents that in volve Cisco p roducts. • Register to r ...

  • Cisco Systems SMTP - page 10

    x Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface Obtaining Technica l Assistance Obtaining Technical Assistance Cisco T echnical Support pro vides 24-hour -a-day aw ard-winning techni cal assistance. The Cisco T echnical Support & Documentat ion website on Cisco.com features extensi v e ...

  • Cisco Systems SMTP - page 11

    xi Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface Obtaining Additional Publ ications and Information For a complete list of Cisco T AC con tacts, go to this URL: http://www .cisco.com/techsupport/co ntacts Definitions of Service Request Severity T o ensure th at all service re quests are rep ...

  • Cisco Systems SMTP - page 12

    xii Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface Obtaining Additional Pub lications and Information • iQ Magazine is the quarterly pub lication from Ci sco Systems designed to help gro wing companies learn ho w they can use technolog y to increase re venue, streamline their busi ness, an ...

  • Cisco Systems SMTP - page 13

    CH A P T E R 1-1 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 1 Introducing Cisco Unified MeetingPlace SMTP E-Mail Gateway See the follo wing sections in this chapter: • About Cisco Unif ied MeetingPlace SMTP E-Mail Gate way , page 1-1 • Ho w E-Mail Notif ication W orks, page 1-1 About Cisco ...

  • Cisco Systems SMTP - page 14

    1-2 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 1 Introducing Cisco Unified MeetingPlace SMTP E-Mail Gateway How E-Mail Notification Works – Gets the schedule notif ication from the post of fice. – V erif ies that the user prof ile of the sche duler is conf igured to send notif icatio ...

  • Cisco Systems SMTP - page 15

    CH A P T E R 2-1 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 2 Installing Cisco Unified MeetingPlace SMTP E-Mail Gateway This chapter d escribes how to install C isco Unified Meeting Place SMTP E-M ail Gateway. See the follo wing sections: • Preparing for the Installation, page 2-1 • Install ...

  • Cisco Systems SMTP - page 16

    2-2 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 2 Installing Cisco Unified MeetingPlace SMTP E-Mail Gateway Installing the Cisco Unifi ed MeetingPlace Gateway SIM Installing the Cisco Unified MeetingPlace Gateway SIM Y ou must install Cisco Unif ied MeetingPlace SMTP E-Mail Gatew ay Relea ...

  • Cisco Systems SMTP - page 17

    2-3 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 Chapter 2 Installing Cisco Un ified MeetingPlace SMTP E-Mail Gateway Installing Cisco Unified M ee tingPlace SMTP E-Mail Gateway Step 6 In the f ield, enter the IP ad dress of the computer on which you w ant to install Gate way SI M and click Next ...

  • Cisco Systems SMTP - page 18

    2-4 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 2 Installing Cisco Unified MeetingPlace SMTP E-Mail Gateway Installing Cisco Unified Mee tingPlace SMTP E-Mail Gateway Step 7 In the SMTP Server Information d ialog box, do the follo wing: a. In the Server f ield, enter the hostname or IP ad ...

  • Cisco Systems SMTP - page 19

    2-5 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 Chapter 2 Installing Cisco Un ified MeetingPlace SMTP E-Mail Gateway Verifying the Cisco Unified MeetingP lace SMTP E-Mail Gateway Installation Step 15 Click Finish . Note If the InstallShield W izard w as unable to copy certain f iles during th e ...

  • Cisco Systems SMTP - page 20

    2-6 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 2 Installing Cisco Unified MeetingPlace SMTP E-Mail Gateway Uninstalling Cisco Unified Mee tingPlace SMTP E-Mail Gateway Step 2 If you stopped the MeetingPl ace SMTP Gatew ay service before you stopped th e MeetingPlace Notifi cation Gate wa ...

  • Cisco Systems SMTP - page 21

    CH A P T E R 3-1 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 3 Configuring the Cisco Unified MeetingPlace SMTP E-Mail Gateway for Operation This chapter describe s how to configure your Cisco Unified MeetingPla ce SMTP E-Mail Gateway for operation. See the follo wing sections: • Accessing and ...

  • Cisco Systems SMTP - page 22

    3-2 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 3 Configuring the Cisco U nified MeetingPlace SMTP E -Mail Gateway fo r Operation Accessing and Configuring the Cisco Unified Meetin gPlace Gateway Configurations Tool • Click the Not Requir ed radio b utton when the e-mail serv er does no ...

  • Cisco Systems SMTP - page 23

    3-3 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 Chapter 3 Configuring the Cisco Unified MeetingPlac e SMTP E-Ma il Gateway for Operation Setting E-Mail Notification Parameters Setting E-Mail Notification Parameters Y o u can conf igure the Cisco Un ified MeetingPl ace SMTP E-Mail Gate w ay to pl ...

  • Cisco Systems SMTP - page 24

    3-4 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 3 Configuring the Cisco U nified MeetingPlace SMTP E -Mail Gateway fo r Operation Setting E-Mail Notification Parameters authentica tion. Y ou can also spe cify that th e Cisc o Unified MeetingPlace S MTP E-Mail Ga tew ay use a URL in the no ...

  • Cisco Systems SMTP - page 25

    3-5 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 Chapter 3 Configuring the Cisco Unified MeetingPlac e SMTP E-Ma il Gateway for Operation Changing the Cisco Unified MeetingPlac e Gateway SIM Config uration Changing the Cisco Unified MeetingPlace Gateway SIM Configuration The Gate way SIM facili t ...

  • Cisco Systems SMTP - page 26

    3-6 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 3 Configuring the Cisco U nified MeetingPlace SMTP E -Mail Gateway fo r Operation Changing the Cisco Unified Meetin gPlace Gateway SIM Configuration To Change Parameters in the Cisco Unified MeetingPlace Gateway SIM Step 1 On the computer on ...

  • Cisco Systems SMTP - page 27

    3-7 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 Chapter 3 Configuring the Cisco Unified MeetingPlac e SMTP E-Ma il Gateway for Operation Changing the Cisco Unified MeetingPlac e Gateway SIM Config uration Ta b l e 3-4 describes elem ents in the MeetingPlace Serv er Entry dialog box. Ta b l e 3-4 ...

  • Cisco Systems SMTP - page 28

    3-8 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 3 Configuring the Cisco U nified MeetingPlace SMTP E -Mail Gateway fo r Operation Changing the Cisco Unified Meetin gPlace Gateway SIM Configuration ...

  • Cisco Systems SMTP - page 29

    CH A P T E R 4-1 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 4 Customizing Meeting Notifications This chapter describes ho w you can cu stomize the information in the notices t hat Cisco Unified MeetingPlace SMTP E-Mail Gate way distr ibutes to meet ing participants. See the follo wing sections: ...

  • Cisco Systems SMTP - page 30

    4-2 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 4 Customizing Meeting Notifications How to Customize a Notification Template • Information about ho w to acce ss recordings o f the meeting How to Customize a Notification Template See the follo wing sections for informat ion on customizin ...

  • Cisco Systems SMTP - page 31

    4-3 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 Chapter 4 Custom izing Meeting Notifications How to Customize a Notification Template Identifying Notification Templates The notif ication templates that Ci sco Unifi ed MeetingPlace uses are as follo ws: • NotifySchedule.tpl —Used to generate ...

  • Cisco Systems SMTP - page 32

    4-4 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 4 Customizing Meeting Notifications How to Customize a Notification Template To Edit a Notification Template W e recommend that you mak e backup copies of templ ate fil es that you want to modi fy . Y ou can copy the fi le to another folder ...

  • Cisco Systems SMTP - page 33

    4-5 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 Chapter 4 Custom izing Meeting Notifications How to Add Access Information in MeetingTime How to Add Access Information in MeetingTime Users may require additiona l instruction or information to acce ss Cisco Unif ied MeetingPlace meetings in your ...

  • Cisco Systems SMTP - page 34

    4-6 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 4 Customizing Meeting Notifications Activating Notification About Meeting Schedules To Add Instruction Information Step 1 Start MeetingT ime and log in to the Ci sco Unified Meet ingPlace A udio Server. Step 2 Click File > Open Register B ...

  • Cisco Systems SMTP - page 35

    4-7 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 Chapter 4 Custom izing Meeting Notifications Activating Notification About Meeting Schedules • Notify a meeting scheduler that cons ecuti ve meetings were not atten ded This allo ws Cisco Unif ied MeetingPlace t o send a notif icat ion to the mee ...

  • Cisco Systems SMTP - page 36

    4-8 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 4 Customizing Meeting Notifications Activating Notification About Meeting Schedules ...

  • Cisco Systems SMTP - page 37

    CH A P T E R 5-1 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 5 Troubleshooting This chapter e xplains ho w to troubleshoo t problems that can occur after inst alling Cisco Unif ied MeetingPlace SMTP E-Mail Gate way. See the follo wing sections: • Resolving Connecti vity Problems, pag e 5-1 • ...

  • Cisco Systems SMTP - page 38

    5-2 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 5 Tro ubleshooting Resolving Attend Link Problems If MPNotify reco rds do not appear, v erify that th e hostname for the Cisco Unified MeetingPl ace Audio Server entered in th e E-Mail Gatewa y tab of the Cisc o Unif ied MeetingPlace Gate w ...

  • Cisco Systems SMTP - page 39

    5-3 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 Chapter 5 Troubleshooting Resolving Meeting Notification Problems To Check the Profile of an Invited User Step 1 Log in to MeetingT ime. Step 2 Click File > Open Register Book > Conf igur e . Step 3 Locate the User Informa tion sectio n and c ...

  • Cisco Systems SMTP - page 40

    5-4 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 5 Tro ubleshooting Resolving Notifica tion Language Problems Step 5 Click Done . V erify that the mailbox mapping is correct b y doing the follo wing pr ocedure. To Verify Mailbox Mapping Step 1 In the deskto p on which the Cisco Un ified Me ...

  • Cisco Systems SMTP - page 41

    5-5 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 Chapter 5 Troubleshooting Resolving No tification Time Zone Proble ms Step 5 Check the radio b utton for the method t hat you want to use to search the records for this user , and enter the appropriate v alue in th e “Begins wit h” fiel d. The ...

  • Cisco Systems SMTP - page 42

    5-6 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 5 Tro ubleshooting Resolving Problems w ith Meeting Attachments Resolving Problems with Meeting Attachments Q. Why are attach ments for mee tings that w ere schedul ed using Mee tingTime or ov er the web no t being receiv ed by the in vited ...

  • Cisco Systems SMTP - page 43

    A-1 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 APPENDIX A Tags You Can Use in No tification Templates Ta b l e A-1 lists and def ines the tags that you can u se in notif ication templates. Fo r instructions on modifying a notif ication template, see Chapter 4 , “Customizing Meeting Notif icati ...

  • Cisco Systems SMTP - page 44

    A-2 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Appendix A Tag s You Can Use in Notific ation Templates Meeting ID <!--#Cisco MTGID --> Inserts the meeting ID. Meeting date <!--#Cisco Month --> <!--#Cisco Month language=006 -- > <!--#Cisco Day -->, <!--#Cisco Y ear --&g ...

  • Cisco Systems SMTP - page 45

    A-3 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Appendix A Tags You Can Use in Notification Templates Pre vious meeting month <!--#Cisco MonthPrev --> <!--#Cisco MonthPre v language=006 --> Inserts the month of the pre vious meeting. The numeri c tag allo ws language-specif ic data to ...

  • Cisco Systems SMTP - page 46

    A-4 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Appendix A Tag s You Can Use in Notific ation Templates Ta b l e A-2 lists the language mapping that you can u se in tags. This tag is not intended to ha ve a label <!--#Cisco ReschedReason --> Inserts text that desc ribes what has changed abo ...

  • Cisco Systems SMTP - page 47

    IN-1 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 INDEX A alarm table, logging gateway erro rs 3-5 attachment s, troublesho oting 5-6 authentication option about 2-4 account name and password 2-2, 2-4 B browser, version 5-2 C Cisco MCS requirements 2-1 Cisco Unified MeetingPlace Audio Server hostn ...

  • Cisco Systems SMTP - page 48

    Index IN-2 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Ma il Gateway Re lease 5.4 OL-11018-01 O option key requirements 2-1 R recurring meetings e-mail notification when ending 4-6 e-mail notification when no one attends 4-7 T tags used to customize e-mail not ification templates 4-3 templates for e-mail notifications 4-1 types used ...

Manufacturer Cisco Systems Category Network Card

Documents that we receive from a manufacturer of a Cisco Systems SMTP can be divided into several groups. They are, among others:
- Cisco Systems technical drawings
- SMTP manuals
- Cisco Systems product data sheets
- information booklets
- or energy labels Cisco Systems SMTP
All of them are important, but the most important information from the point of view of use of the device are in the user manual Cisco Systems SMTP.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Cisco Systems SMTP, service manual, brief instructions and user manuals Cisco Systems SMTP. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Cisco Systems SMTP.

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A complete manual for the device Cisco Systems SMTP, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Cisco Systems SMTP by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Cisco Systems SMTP.

A complete Cisco Systems manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Cisco Systems SMTP - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Cisco Systems SMTP, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Cisco Systems SMTP, that we can find in the current document
3. Tips how to use the basic functions of the device Cisco Systems SMTP - which should help us in our first steps of using Cisco Systems SMTP
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Cisco Systems SMTP
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Cisco Systems SMTP in a specific country, if it was not possible to solve the problem on our own.

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