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Manual Cisco Systems 6901

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  • Cisco Systems 6901 - page 1

    Americas Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 527-0883 Cisco Unif ied IP Phone 690 1 and 691 1 A dministration Guide f or Cisco Unif ied Communications Manager 8.5 (SCCP and SIP) Text Part Number: OL -23874-01 ...

  • Cisco Systems 6901 - page 2

    THE SPECIFICATION S AND INFORMAT ION RE GARDIN G TH E PRODU CTS IN THIS MANU AL A RE SUBJ ECT T O CHAN GE W ITHOUT N OTICE. ALL STATEMENTS , INFORMATION, AND RECOMMENDA TIONS IN THI S MANUAL ARE BE LIEVED TO BE A CCURATE BUT ARE PRESENTED WI THOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUS T TAKE FULL RESPONSI BILITY FOR THEIR APPLICAT ION ...

  • Cisco Systems 6901 - page 3

    i Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 CONTENTS Preface vii Overview vii Audience vii Organization vii Related Documentation viii Obtaining Documentation, Obtaining Support, and Security Guid elines ix Document Conventions x CHAPTER 1 An Overview of the Cis ...

  • Cisco Systems 6901 - page 4

    Contents ii Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 CHAPTER 2 Preparing to Install the Cisco Un ified IP Phone on Your Network 2-1 Understanding Intera ctions with Othe r Cisco Unified IP Telephony Products 2-1 Understanding Ho w the Cisco Unified IP Phone In ...

  • Cisco Systems 6901 - page 5

    Contents iii Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 CHAPTER 4 Configuring Settings on th e Cisco Unified IP Phone 4-1 Configuring Settings on the Cisco Unified IP Phone 4-1 Phone Settings Options 4-1 Accessing the Phone Configuration Settings 4-2 Accessing th ...

  • Cisco Systems 6901 - page 6

    Contents iv Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Identifying Intermittent Network Outages 7-6 Verifying DHCP Settings 7-6 Checking Static IP Add ress Settings 7-7 Verifying the Voice VLAN Configur ation 7-7 Verifying that the Phones Have Not Been Intention ...

  • Cisco Systems 6901 - page 7

    Contents v Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Performing Final End User Co nfiguration Steps D-6 APPENDIX E Installing the Wall Moun t for the Cisco Unified IP Phone 6901 and 6911 E-1 Installing a Wall Mount for the Cisco Unified IP Phone 6901 E-1 Before ...

  • Cisco Systems 6901 - page 8

    Contents vi Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 ...

  • Cisco Systems 6901 - page 9

    vii Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Preface Overview Cisco Unified IP Phone 6901 a nd 691 1 Administration Guide for Cisco Un ified Communica tions Manager 8.5 (SCCP and SIP) prov ides the information you need to understand, install, co nfigure, manage ...

  • Cisco Systems 6901 - page 10

    viii Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Preface Related Documentation For more information about Cisco Unified IP Phones or Cisco Unified Communicatio ns Manager , refer to the followi ng publications: Cisco Unified IP Phone 6900 Series Related publicat ...

  • Cisco Systems 6901 - page 11

    ix Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Preface Obtaining Documentation, Obtaining Support, and Security Guidelines For information on obtai ning documentation, obtai ning support, providi ng documentation feedback, security guidelines, and also reco mmende ...

  • Cisco Systems 6901 - page 12

    x Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Preface Document Conventions This document uses the f ollowing convent ions: Note Means reader take note . Notes contain helpful suggestions o r refe rences to material not covered in the publication. Caution Means re ...

  • Cisco Systems 6901 - page 13

    CH A P T E R 1-1 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 1 An Overview of the Cisco Unified IP Phone The Cisco Unified IP Phone 6 901 and 691 1 provide voice commu nication over an Internet Protocol (IP) network. The Cisco Unified IP Phone functions much like ...

  • Cisco Systems 6901 - page 14

    1-2 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisc o Unified IP Phone 6901 and 6911 Understanding the Cisco Unified IP Phone 6901 and 6911 Figure 1-1 shows the main components of the Cisco Un ...

  • Cisco Systems 6901 - page 15

    1-3 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 6901 and 6911 4 Line button Allows users to pick up second inco ming call. The line button LED shows call status. The line ...

  • Cisco Systems 6901 - page 16

    1-4 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisc o Unified IP Phone 6901 and 6911 Figure 1-2 shows the main components of the Cisco Unified IP Phone 691 1. Figur e 1 -2 Cisco Unified IP Pho ...

  • Cisco Systems 6901 - page 17

    1-5 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 6901 and 6911 6 Line button Allows users to pick up an incoming call. The line button LED sh ows cal l status. The line but ...

  • Cisco Systems 6901 - page 18

    1-6 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone What Networking Protocols are Used? What Networking Protocols are Used? Cisco Unified IP Phones support sev eral industry-stan dard and Cisco networking protocol s ...

  • Cisco Systems 6901 - page 19

    1-7 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone What Networking Protocols are Used? IEEE 802.1X The IEEE 802.1X standard defines a client-server -based access control and authentication protocol t hat restricts u ...

  • Cisco Systems 6901 - page 20

    1-8 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone What Networking Protocols are Used? Related Topics • Understanding Interactions wit h Other Ci sco Unified IP T elephony Products, page 2-1 • Understanding the ...

  • Cisco Systems 6901 - page 21

    1-9 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone What Features are Supported on the Cisco Unified IP Phone 6901 and 6911? What Features are Supported on the Cisco Unified IP Phone 6901 and 6911? Cisco Unified IP P ...

  • Cisco Systems 6901 - page 22

    1-10 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding Security Features for Cisco Unified IP Pho nes For more information about Cisco Unifi ed Communications Manager Administ ration, refer to Cisco Unif ...

  • Cisco Systems 6901 - page 23

    1-11 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding Security Fea t ures for Cisco Unified IP Ph ones If you configur e security-related settings in Cisco Unified Communication s Manager Administration, ...

  • Cisco Systems 6901 - page 24

    1-12 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding Security Features for Cisco Unified IP Pho nes Ta b l e 1-4 shows where you can find ad ditional information about security in thi s and other docum ...

  • Cisco Systems 6901 - page 25

    1-13 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding Security Fea t ures for Cisco Unified IP Ph ones Overview of Supported Security Features Ta b l e 1-5 provides an overview of the se curity feature s ...

  • Cisco Systems 6901 - page 26

    1-14 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding Security Features for Cisco Unified IP Pho nes Secure SRST reference After you configure a SRST reference for security and then reset the dependent ...

  • Cisco Systems 6901 - page 27

    1-15 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding Security Fea t ures for Cisco Unified IP Ph ones Related Topics • Understanding Security Featur es for Cisco Unified IP Phones, page 1-10 • Ident ...

  • Cisco Systems 6901 - page 28

    1-16 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding Security Features for Cisco Unified IP Pho nes Related Topic • Understanding Security Featur es for Cisco Unified IP Phones, page 1-10 • Underst ...

  • Cisco Systems 6901 - page 29

    1-17 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding Security Fea t ures for Cisco Unified IP Ph ones Supporting 802.1X Authenticati on on Cisco Unified IP Phones These sections provide infor mation abo ...

  • Cisco Systems 6901 - page 30

    1-18 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding Security Features for Cisco Unified IP Pho nes Required Network Components Support for 802.1X auth entication on Cisco Unified IP Phones requires se ...

  • Cisco Systems 6901 - page 31

    1-19 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Con figuring and Installing Cisco Unified IP Phones Best Practices—Requirem ents and Recommendations • Enable 802.1X Authenti cation—If you want ...

  • Cisco Systems 6901 - page 32

    1-20 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring a nd Installing Cisco Unified IP Phones Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager T o add phones to the ...

  • Cisco Systems 6901 - page 33

    1-21 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Con figuring and Installing Cisco Unified IP Phones Checklist for Configuring the Cisco Unified IP Phone 6901 and 6911 in Cis co Unified Communications ...

  • Cisco Systems 6901 - page 34

    1-22 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring a nd Installing Cisco Unified IP Phones 4. Add and configure d irectory numbers (line) on the phone by completing th e required fields in ...

  • Cisco Systems 6901 - page 35

    1-23 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Con figuring and Installing Cisco Unified IP Phones Installing Cisco Unified IP Phones After you have added the ph ones to th e Cisco Unified Communica ...

  • Cisco Systems 6901 - page 36

    1-24 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 1 An Overview of the Cisco Unified IP Phone Terminology Differ ences Terminology Differences Ta b l e 1-10 highlights some of the important dif ferences in terminology t hat is used in these documents: • ...

  • Cisco Systems 6901 - page 37

    CH A P T E R 2-1 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 2 Preparing to Install the Cisco Unified IP Phone on Your Network Cisco Unified IP Phones enable you to communicate by using voic e over a data network. T o provide this capability , the IP Phones depend ...

  • Cisco Systems 6901 - page 38

    2-2 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 2 Preparin g to Install the Cisco Unified IP Phone on Your Network Understanding Interactions with Othe r Cisco Unified IP Tele phony Products Understanding How the Cisco Unified IP Phone Interacts with Cisc ...

  • Cisco Systems 6901 - page 39

    2-3 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 2 Preparing to Install t he Cisco Un ified IP Phone on Your Network Providing Power to the Cisco Un ified IP Phone • Data traf fic present on the VLAN supportin g phones might reduce the q uality of V oice- ...

  • Cisco Systems 6901 - page 40

    2-4 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 2 Preparin g to Install the Cisco Unified IP Phone on Your Network Providing Power to the Cisco Unified IP Phone Power Guidelines Ta b l e 2-1 provides gui delines for powering the Cisco Unified IP Phone 690 ...

  • Cisco Systems 6901 - page 41

    2-5 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 2 Preparing to Install t he Cisco Un ified IP Phone on Your Network Understanding P hone Configuration Files Obtaining Additional Information About Power For related information about p ower , refer to the do ...

  • Cisco Systems 6901 - page 42

    2-6 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 2 Preparin g to Install the Cisco Unified IP Phone on Your Network Understanding the Phone Startup Process • Y ou have enabled auto -registration in Cisco Unified Communications Manager • The phone has n ...

  • Cisco Systems 6901 - page 43

    2-7 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 2 Preparing to Install t he Cisco Un ified IP Phone on Your Network Adding Phone s to the Cisco Un ified Communications Manager Da tabase Adding Phones to the Cisco Unified Communications Manager Database Bef ...

  • Cisco Systems 6901 - page 44

    2-8 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 2 Preparin g to Install the Cisco Unified IP Phone on Your Network Adding Phones to the Cisco Unified Communi cations Manager Database These sections describe the methods: • Adding Phones with Auto-Registr ...

  • Cisco Systems 6901 - page 45

    2-9 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 2 Preparing to Install t he Cisco Un ified IP Phone on Your Network Adding Phone s to the Cisco Un ified Communications Manager Da tabase Auto-registration is disabled by default. In some case s, you might no ...

  • Cisco Systems 6901 - page 46

    2-10 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 2 Preparin g to Install the Cisco Unified IP Phone on Your Network Adding Phones to the Cisco Unified Communi cations Manager Database Adding Phones with Cisco Unified Communications Manager Administration ...

  • Cisco Systems 6901 - page 47

    2-11 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 2 Preparing to Install t he Cisco Un ified IP Phone on Your Network Using Cisco Unified IP Phones with Different Protocols Related Topics • Adding Phones with Auto-Registration, page 2-8 • Adding Phones ...

  • Cisco Systems 6901 - page 48

    2-12 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 2 Preparin g to Install the Cisco Unified IP Phone on Your Network Determining the MAC Address for a Cisco Unified IP Phone phones can register . If Cisco Unified IP phon es to be co nnected to Cisc o Unifi ...

  • Cisco Systems 6901 - page 49

    CH A P T E R 3-1 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 3 Setting Up the Cisco Unified IP Phone This chapter includes t he following topics, which h elp you install the Cisco Unified IP Phone on an IP telephony n etwork: • Before Y ou Begin, page 3-1 • Un ...

  • Cisco Systems 6901 - page 50

    3-2 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 3 Setting Up the Cisco Unified IP Phone Understanding the Cisco Unifie d IP Phone 6901 and 6911 Components Cisco Unified Communications Manager Configuration The Cisco Unified IP Phone requires Ci sco Unifie ...

  • Cisco Systems 6901 - page 51

    3-3 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 3 Setting Up the Cisco Unified IP Phone Understanding the Cisco Unifi ed IP Phone 6901 and 6911 Components Each port supports 10 /100 Mbps half- or full-duple x connections to ext ernal devices. Y ou can use ...

  • Cisco Systems 6901 - page 52

    3-4 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 3 Setting Up the Cisco Unified IP Phone Installing the Cisco U nified IP Phone Installing the Cisco Unified IP Phone Y ou must co nnect the Cisco Unified IP Phone to the ne twork and to a power source before ...

  • Cisco Systems 6901 - page 53

    3-5 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 3 Setting Up the Cisco Unified IP Phone Installing the Cisco Unified IP Phone Figur e 3-1 Cisco Unified IP Phone 690 1 Cable Connections 4 5 6 1 2 3 195792 1 Slot for Ethernet cable 4 Network port (10/100 SW) ...

  • Cisco Systems 6901 - page 54

    3-6 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 3 Setting Up the Cisco Unified IP Phone Installing the Cisco U nified IP Phone Figur e 3-2 Cisco Unified IP Phone 691 1 Cable Conne ctions Related Topics • Footstand, page 3-7 • V erifying the Phone S ta ...

  • Cisco Systems 6901 - page 55

    3-7 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 3 Setting Up the Cisco Unified IP Phone Footstand Footstand The Cisco Unified IP Phone 6901 has a fol dable footstand. When the footst and is unfolded, it giv es the phone an el evated vi ewing angle. Figure ...

  • Cisco Systems 6901 - page 56

    3-8 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 3 Setting Up the Cisco Unified IP Phone Footstand Higher Viewing Angle Connect the footstand to the lower slots for a higher v iewing angle. Lower Viewing Angle Connect the footstand to the upper slots for a ...

  • Cisco Systems 6901 - page 57

    3-9 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 3 Setting Up the Cisco Unified IP Phone Mounting the Phone to the Wall Mounting the Phone to the Wall Y ou can mount th e Cisco Unified IP Phone 6901 on the wall by using a stan dard telephone wall plate with ...

  • Cisco Systems 6901 - page 58

    3-10 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 3 Setting Up the Cisco Unified IP Phone Configuring Security on the Cisco Unified IP Phone Configuring Security on the Cisco Unified IP Phone The security features protect against several threats, including ...

  • Cisco Systems 6901 - page 59

    CH A P T E R 4-1 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 4 Configuring Settings on the Cisco Unified IP Phone The Cisco Unified IP Phone includes configu rable network settin gs that you may need to modify before the phone is functional for yo ur users. Y ou c ...

  • Cisco Systems 6901 - page 60

    4-2 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 4 Config uring Setti ngs on the Cisco U nified IP Phone Accessing the Phone Configuration Settings Accessing the Phone Configuration Settings Y ou can change the PIN of the IVR by navi gating to De vice > ...

  • Cisco Systems 6901 - page 61

    4-3 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Accessing the Ph one Configuration Settings Step 5 T o exit the IVR, end th e call. Ta b l e 4-2 describes the various op tions in the IVR Configuration M ...

  • Cisco Systems 6901 - page 62

    4-4 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 4 Config uring Setti ngs on the Cisco U nified IP Phone Accessing the Phone Configuration Settings ...

  • Cisco Systems 6901 - page 63

    CH A P T E R 5-1 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 5 Configuring Features, Templates, Services, and Users After you install Ci sco Unified IP Phones in yo ur network, configure th eir network settings, and ad d them to Cisco Unified Com munication s Mana ...

  • Cisco Systems 6901 - page 64

    5-2 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users Telephony Fea tures Available for the Cisco Unified IP Phone For more information on the functions of a service, se lect the name of the parameter or ...

  • Cisco Systems 6901 - page 65

    5-3 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 5 Configuring Features , Templates, Services, and Users Telephony Feature s Availa ble for th e Cisco Unified IP Phone Automatic Port Synchronization (Cisco Unified IP Phone 6911 only) When the Cisco Unified ...

  • Cisco Systems 6901 - page 66

    5-4 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users Telephony Fea tures Available for the Cisco Unified IP Phone Call Forwar d All Loop Breakout Detects an d prevents Call Forward All loop s. When a Cal ...

  • Cisco Systems 6901 - page 67

    5-5 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 5 Configuring Features , Templates, Services, and Users Telephony Feature s Availa ble for th e Cisco Unified IP Phone Client Matter Codes (CMC) Enables a u ser to specify th at a call rel ates to a specific ...

  • Cisco Systems 6901 - page 68

    5-6 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users Telephony Fea tures Available for the Cisco Unified IP Phone Meet Me Conference (Cisco Unified IP Phone 6911 only) Allows a user to host a Meet Me con ...

  • Cisco Systems 6901 - page 69

    5-7 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 5 Configuring Features , Templates, Services, and Users Telephony Feature s Availa ble for th e Cisco Unified IP Phone Redial Allows users to call the most recently dialed phone number by pre ssing the Redial ...

  • Cisco Systems 6901 - page 70

    5-8 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users Adding Users to Cisco Unified Communications Manager Adding Users to Cisco Unified Communications Manager Adding user s to Cisco Unified Communication ...

  • Cisco Systems 6901 - page 71

    5-9 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 5 Configuring Features , Templates, Services, and Users Managing the User O ptions Web Pages Note Once the Enable Synchronization from the LDAP Server is enabl e d, yo u will not be able to add additional use ...

  • Cisco Systems 6901 - page 72

    5-10 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users Managing the User Options Web Pa ges Procedure Step 1 From Cisco Unified Communications Manager Administration, choose User Management > End User ...

  • Cisco Systems 6901 - page 73

    5-11 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 5 Configuring Features , Templates, Services, and Users Managing the User O ptions Web Pages Specifying Options that Appear on the User Options Web Pages Most options that are on the User Opt ions web pages ...

  • Cisco Systems 6901 - page 74

    5-12 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users Managing the User Options Web Pa ges ...

  • Cisco Systems 6901 - page 75

    CH A P T E R 6-1 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 6 Monitoring the Cisco Unified IP Phone Remotely Each Cisco Unified IP Phone has a web page fr om which you can view a variety of informatio n about the phone, includi ng: • Device information • Netw ...

  • Cisco Systems 6901 - page 76

    6-2 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 6 Monitoring t he Cisco Unified IP Phone Remotely Accessing the Web Page for a Phone Accessing the Web Page for a Phone T o acc ess the web page for a Cisco Unified IP Phone, perform these st eps. Note If yo ...

  • Cisco Systems 6901 - page 77

    6-3 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 6 Monitoring the Cisco Unified IP Phone Remotely Disabling and E nabling Web Page Acce ss Disabling and Enabling Web Page Access For security purposes, you may choose to prevent access to the web pages for a ...

  • Cisco Systems 6901 - page 78

    6-4 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 6 Monitoring t he Cisco Unified IP Phone Remotely Network Setup Network Setup The Network Setup on a pho ne’ s web page displays network setup informatio n and information about other phone settings . Ta b ...

  • Cisco Systems 6901 - page 79

    6-5 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 6 Monitoring the Cisco Unified IP Phone Remotely Network Setup Operation al VLAN ID Auxiliary V irtual Local Area Network (VLAN) configured on a Cisco Catalyst switch in which the phone is a member . Admin. V ...

  • Cisco Systems 6901 - page 80

    6-6 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 6 Monitoring t he Cisco Unified IP Phone Remotely Network Setup SW Port Setup Speed and duplex of t he switch port, where: • A—Auto Negotiate • 10H—10-BaseT/half dupl ex • 10F—10-BaseT/ full dupl ...

  • Cisco Systems 6901 - page 81

    6-7 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 6 Monitoring the Cisco Unified IP Phone Remotely Network Statistics Network Statistics The following network stati stics hyperlinks on a phone’ s web page provide information about ne twork traffic on the p ...

  • Cisco Systems 6901 - page 82

    6-8 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 6 Monitoring t he Cisco Unified IP Phone Remotely Network Statistics table below Rx broadcast T otal number of broadcast packets received by the phone Rx multicast T otal number of multicast packets received ...

  • Cisco Systems 6901 - page 83

    6-9 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 6 Monitoring the Cisco Unified IP Phone Remotely Device Logs Device Logs The following device log s hyperlinks on a pho ne’ s web page provide information y ou can use to help monitor and tr oubleshoot the ...

  • Cisco Systems 6901 - page 84

    6-10 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 6 Monitoring t he Cisco Unified IP Phone Remotely Device Logs • Core Dumps—Includes h yperl inks to individual d u mp files. The core dump files include data from a phone crash. • Stat us Messages—D ...

  • Cisco Systems 6901 - page 85

    6-11 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 6 Monitoring the Cisco Unified IP Phone Remotely Device Logs DHCP timeout DHCP server did not respond. • Network is busy—The errors should resolve themselves when the network load reduces. • No network ...

  • Cisco Systems 6901 - page 86

    6-12 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 6 Monitoring t he Cisco Unified IP Phone Remotely Device Logs Load ID incorrect Load ID of the so ftwa re file is of the wrong type. Check the load ID assigned to the phone (from Cisco Unified Communicati o ...

  • Cisco Systems 6901 - page 87

    6-13 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 6 Monitoring the Cisco Unified IP Phone Remotely Streaming Statistics Streaming Statistics A Cisco Unified IP Phone can stream information to and from up to three devices simultaneously . A phone streams inf ...

  • Cisco Systems 6901 - page 88

    6-14 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 6 Monitoring t he Cisco Unified IP Phone Remotely Streaming Statistics Ta b l e 6-7 Streaming Statistics Area It ems Item Description Remote Address IP address and UDP port of the de stination of the stream ...

  • Cisco Systems 6901 - page 89

    6-15 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 6 Monitoring the Cisco Unified IP Phone Remotely Streaming Statistics Related Topics “Configuring Setti ngs on the Cisco Unified IP Phone” chapter 1. When the RTP Control Protocol is disab led, no data g ...

  • Cisco Systems 6901 - page 90

    6-16 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 6 Monitoring t he Cisco Unified IP Phone Remotely Streaming Statistics ...

  • Cisco Systems 6901 - page 91

    CH A P T E R 7-1 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 7 Troubleshooting and Maintenance This chapter provi des information that can assist you in t roubleshooting problems with y our Cisco Unified IP Phone or wit h your IP telephony network. It also ex plai ...

  • Cisco Systems 6901 - page 92

    7-2 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 7 Troubleshootin g and Maintenance Resolving Startup Problems Symptom: The Cisco Unified IP Phone D oes Not Go Through its Normal Startup Process When you connect a Cisco Unified IP Phone into the n etwork p ...

  • Cisco Systems 6901 - page 93

    7-3 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 7 Troubleshooting a nd Maintenance Resolving Startup Problems In addition, pro blems with security may prevent the phone from starting up pr operly . See the “General T roubleshooting T ips” section on p ...

  • Cisco Systems 6901 - page 94

    7-4 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 7 Troubleshootin g and Maintenance Resolving Startup Problems Cisco CallManager and TFTP Se rvices Are Not Running If the Cisco CallManager or TFTP services are not runnin g, phones may not be able to start ...

  • Cisco Systems 6901 - page 95

    7-5 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 7 Troubleshooting a nd Maintenance Resolving Startup Problems Note • When you remove a phone from the Cisco Unified Communication s Manager database, its configuration file is delet ed from the Cisco Unifie ...

  • Cisco Systems 6901 - page 96

    7-6 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 7 Troubleshootin g and Maintenance Cisco Unified IP Ph one Resets Unexpectedly Cisco Unified IP Phone Resets Unexpectedly If users report that their phones are resetting during cal ls or while idle on their ...

  • Cisco Systems 6901 - page 97

    7-7 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 7 Troubleshooting a nd Maintenance Cisco Unified IP Phone Resets Unexpecte dly Checking Static IP Address Settings If the phone has been assigned a static IP address, veri fy that you have entere d the correc ...

  • Cisco Systems 6901 - page 98

    7-8 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 7 Troubleshootin g and Maintenance General Trouble shooting Tips Step 3 On the Cisco Unified Communications Manager server , verify that the local host files have the correct Cisco Unified Communications M a ...

  • Cisco Systems 6901 - page 99

    7-9 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 7 Troubleshooting a nd Maintenance General Troubleshootin g Tips Changing the telephon e configuration. By default, the network configurat ion options are locked to prevent users from making changes that coul ...

  • Cisco Systems 6901 - page 100

    7-10 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 7 Troubleshootin g and Maintenance Resetting or Restorin g the Cisco Unified IP Phone Resetting or Restoring the Cisco Unified IP Phone There are two general methods for resetting or restoring the Cisco Uni ...

  • Cisco Systems 6901 - page 101

    7-11 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 7 Troubleshooting a nd Maintenance Monitoring the Voice Quality of Calls Step 2 While the phone is powering up, press and hold # button until the Line LED turns gr een. Step 3 Release the # button and press ...

  • Cisco Systems 6901 - page 102

    7-12 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 7 Troubleshootin g and Maintenance Using Voice Quality Metrics • G .728/iLBC: 3.9 MOS LQK • G729A/AB: 3.7 MOS LQK Note • Cisco V oice Transmission Quality (CVTQ) does not support wideband (7 kHz) spee ...

  • Cisco Systems 6901 - page 103

    7-13 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 7 Troubleshooting a nd Maintenance Where to Go for More Tro ubleshooting Information Note V oice quality metrics do not account fo r noise or distortion, only frame loss. Where to Go for More Troubleshooting ...

  • Cisco Systems 6901 - page 104

    7-14 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Chapter 7 Troubleshootin g and Maintenance Cleaning the Cisco Unified IP Phone ...

  • Cisco Systems 6901 - page 105

    A-1 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 APPENDIX A Providing Information to Users Via a Website If you are a system administrator , you are likely the primary sou rce of in format ion for Cisco Unified IP Phone users in your network or company . It is impo ...

  • Cisco Systems 6901 - page 106

    A-2 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix A Providing Information to Users Via a Website How Users Config ure Phone Features How Users Configure Phone Features End users can perform a variety of activ ities by using th e Cisco Uni fied Communicatio ...

  • Cisco Systems 6901 - page 107

    B-1 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 APPENDIX B Supporting International Users Localized versions of the Cisco Unified IP Phones are available. If you are supp orting Cisco Unified IP Phones in a non-English env ironment, refer to the follo win g sectio ...

  • Cisco Systems 6901 - page 108

    B-2 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix B Supporting International Users Installing the Cisco Unified Comm unications Manager Locale Installer ...

  • Cisco Systems 6901 - page 109

    C-1 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 APPENDIX C Technical Specifications The following sections describe the t echni cal specifications for the Cisco Un ified IP Phone 6901 and 6911. • Physical and Operating Environment Specifications, page C-1 • Ca ...

  • Cisco Systems 6901 - page 110

    C-2 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix C Tec hnical Specific ations Cable Specificatio ns Ta b l e C-2 shows th e physical and operating environment sp ecifications for the Cisco U nified IP Phone 6911. Cable Specifications • RJ-9 jack (4-cond ...

  • Cisco Systems 6901 - page 111

    C-3 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix C Technical Specific ations Network and Acce ss Port Pinouts Network and Access Port Pinouts Although both the network and access ports are used for network connectivity , they serve different purposes and h ...

  • Cisco Systems 6901 - page 112

    C-4 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix C Tec hnical Specific ations Network an d Access Port Pinouts ...

  • Cisco Systems 6901 - page 113

    D-1 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 APPENDIX D Basic Phone Administration Steps This appendix prov ides minimum, basic configurat ion steps for you to do the follo wing: • Add a new user to Cisco Unified Communications Man ager Administration • Con ...

  • Cisco Systems 6901 - page 114

    D-2 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix D Basic Phone Administration Ste ps Adding a U ser to Cisco Unified Communic ations Manager Adding a User to Cisco Un ified Communications Manager This section describes steps for adding a user to Cisco Uni ...

  • Cisco Systems 6901 - page 115

    D-3 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix D Basic Phone Ad ministration Steps Configuring the Phone – User ID—Enter the end user identification name. Cisco Unified Communications Manager does not permit modifyin g the user ID after it is created ...

  • Cisco Systems 6901 - page 116

    D-4 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix D Basic Phone Administration Ste ps Configuring the Ph one Example: 00127 F57661 1 (MAC address on John Doe’ s phone) – Description— Thi s is a n op tio nal fi eld wh ere you c an ente r a us eful d e ...

  • Cisco Systems 6901 - page 117

    D-5 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix D Basic Phone Ad ministration Steps Configuring the Phone b. In the Prot ocol Specific In formation pa ne of this window , choose a Device Security Profile from the drop-down list. T o enable security featur ...

  • Cisco Systems 6901 - page 118

    D-6 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix D Basic Phone Administration Ste ps Performing Fina l End User Configur ation Steps Example: Using the John Doe extension in the ex ample above, if you specify a mask of 408902XXXX, an external cal l from e ...

  • Cisco Systems 6901 - page 119

    D-7 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix D Basic Phone Ad ministration Steps Performing Final End User Configuration Steps T o view all configured user groups, choose User Management > User Group . Step 4 Click Save . ...

  • Cisco Systems 6901 - page 120

    D-8 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix D Basic Phone Administration Ste ps Performing Fina l End User Configur ation Steps ...

  • Cisco Systems 6901 - page 121

    E-1 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 APPENDIX E Installing the Wall Mount for the Cisco Unified IP Phone 6901 and 6911 This appendix contains information on installing the wall mou nt for use with the Cisco Un ified IP Phone 6901 and 691 1 phones. Insta ...

  • Cisco Systems 6901 - page 122

    E-2 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix E Installing the Wall Mount fo r the Cisco Unified IP Phone 6901 and 6911 Installing a W all Mount fo r the Cisco Unified IP Phone 6901 Before You Begin Before you mount the phon e on the wall, ensure that ...

  • Cisco Systems 6901 - page 123

    E-3 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix E Installing the Wall Mount for the Cisco Unified IP Phone 6901 and 6911 Installing a Wall Mount fo r the Cisco Unified IP Phone 6901 Installing the Phone on Wall Mount Plate T o install the phone on the wal ...

  • Cisco Systems 6901 - page 124

    E-4 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix E Installing the Wall Mount fo r the Cisco Unified IP Phone 6901 and 6911 Installing a W all Mount fo r the Cisco Unified IP Phone 6901 Step 2 Plug the RJ45 connector into the wall mount phone jack ( Figure ...

  • Cisco Systems 6901 - page 125

    E-5 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix E Installing the Wall Mount for the Cisco Unified IP Phone 6901 and 6911 Installing a Wall Mount fo r the Cisco Unified IP Phone 6901 Step 3 Slip the mounting holes o n the base of the wall mount plate and o ...

  • Cisco Systems 6901 - page 126

    E-6 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix E Installing the Wall Mount fo r the Cisco Unified IP Phone 6901 and 6911 Installing a W all Mount fo r the Cisco Unified IP Phone 6901 Step 4 Firmly slide t he IP phone down into place ( Figure E- 6 ). Fig ...

  • Cisco Systems 6901 - page 127

    E-7 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix E Installing the Wall Mount for the Cisco Unified IP Phone 6901 and 6911 Installing a Wall Mount fo r the Cisco Unified IP Phone 6911 Installing a Wall Mount for the Cisco Unified IP Phone 6911 The following ...

  • Cisco Systems 6901 - page 128

    E-8 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix E Installing the Wall Mount fo r the Cisco Unified IP Phone 6901 and 6911 Installing a W all Mount fo r the Cisco Unified IP Phone 6911 Installing the Bracket T o install the phone on the wall, follow these ...

  • Cisco Systems 6901 - page 129

    E-9 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix E Installing the Wall Mount for the Cisco Unified IP Phone 6901 and 6911 Installing a Wall Mount fo r the Cisco Unified IP Phone 6911 Figur e E-8 Mounting the W all Brac k et Level wall bracket on wall Mark ...

  • Cisco Systems 6901 - page 130

    E-10 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix E Installing the Wall Mount fo r the Cisco Unified IP Phone 6901 and 6911 Installing a W all Mount fo r the Cisco Unified IP Phone 6911 Step 2 Attach the phone bracket to the I P phone ( Figure E-9 ). a. D ...

  • Cisco Systems 6901 - page 131

    E-11 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix E Installing the Wall Mount for the Cisco Unified IP Phone 6901 and 6911 Installing a Wall Mount fo r the Cisco Unified IP Phone 6911 Step 3 Remove the handset wal l hookswitch in t he handset rest, rotate ...

  • Cisco Systems 6901 - page 132

    E-12 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix E Installing the Wall Mount fo r the Cisco Unified IP Phone 6901 and 6911 Installing a W all Mount fo r the Cisco Unified IP Phone 6911 Step 4 Attach the Ethernet cabl e to the 10/100 SW networ k port and ...

  • Cisco Systems 6901 - page 133

    E-13 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix E Installing the Wall Mount for the Cisco Unified IP Phone 6901 and 6911 Installing a Wall Mount fo r the Cisco Unified IP Phone 6911 Step 5 Attach the phone to the wall bracket by inser ting the tabs on th ...

  • Cisco Systems 6901 - page 134

    E-14 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix E Installing the Wall Mount fo r the Cisco Unified IP Phone 6901 and 6911 Installing a W all Mount fo r the Cisco Unified IP Phone 6911 ...

  • Cisco Systems 6901 - page 135

    F-1 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 APPENDIX F Cisco Unified IP Phone Non-Lockable Wall Mount This appendix contain s information on installing the fo llowing product: • ADA Non-Lockable W all Mo unt Kit for 6 900 Series: Instal led on the Cisco Unif ...

  • Cisco Systems 6901 - page 136

    F-2 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix F Cisco U nified IP Phone Non-Lockable Wall Mo unt ADA Non-Lockable Wa ll Mount Kit for 6900 Series The following figu re shows the phone with the w all mount kit from the side. Figur e F-2 Side V iew of AD ...

  • Cisco Systems 6901 - page 137

    F-3 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix F Ci sco Unified IP Phone N on-Lockable Wall Mount ADA Non-Lockable W all Mount Kit for 6900 Series • One phone bracket • One wall bracket • Four #8-18 x 1.25-inch P hillips-head screws with four an ch ...

  • Cisco Systems 6901 - page 138

    F-4 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix F Cisco U nified IP Phone Non-Lockable Wall Mo unt ADA Non-Lockable Wa ll Mount Kit for 6900 Series Figur e F-4 Mou nt the W all Brac ket Step 2 Attach the phone bracket to the I P phone. a. Detach the hand ...

  • Cisco Systems 6901 - page 139

    F-5 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix F Ci sco Unified IP Phone N on-Lockable Wall Mount ADA Non-Lockable W all Mount Kit for 6900 Series Figur e F-5 At tach Phone Br ack et Step 3 Attach the cables. a. Attach the Ethernet cabl e to the 10/100 S ...

  • Cisco Systems 6901 - page 140

    F-6 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix F Cisco U nified IP Phone Non-Lockable Wall Mo unt ADA Non-Lockable Wa ll Mount Kit for 6900 Series Figur e F-6 At tach Cables Step 4 Attach the phone to the wall bracket by inser ting the tabs on the top o ...

  • Cisco Systems 6901 - page 141

    F-7 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix F Ci sco Unified IP Phone N on-Lockable Wall Mount ADA Non-Lockable W all Mount Kit for 6900 Series Figur e F- 7 T a b L o c a t io n T o remove the phone and mounting plate fro m the wall bracket, you must ...

  • Cisco Systems 6901 - page 142

    F-8 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix F Cisco U nified IP Phone Non-Lockable Wall Mo unt ADA Non-Lockable Wa ll Mount Kit for 6900 Series Figur e F-8 Dis en gage ta bs 3 45760 ...

  • Cisco Systems 6901 - page 143

    G-1 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 APPENDIX G Feature Support by Protocol for the Cisco Unified IP Phone 6901 and 6911 This appendix prov ides information ab out feature support for th e Cisco Unified IP Phones 6901 and 691 1 using the SCCP or SIP pro ...

  • Cisco Systems 6901 - page 144

    G-2 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix G Feature Su pport by Protocol for the Cisco Unified IP Phone 6901 and 6911 Call Forward All Supported Support ed Basic Call Handling —Forwarding Calls to Another Number Call Forward All Breakout Supporte ...

  • Cisco Systems 6901 - page 145

    G-3 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix G Feature S upport by Protocol for the Ci sco Unified IP Phone 6901 and 6911 Redial Su pported Supported Basic Call Handling—Placing a Call: Basic Options Shared Line Supported Supported Advanced Call Hand ...

  • Cisco Systems 6901 - page 146

    G-4 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Commun ications Manager 8.5 (SCCP and SIP) OL-23874-01 Appendix G Feature Su pport by Protocol for the Cisco Unified IP Phone 6901 and 6911 ...

  • Cisco Systems 6901 - page 147

    IN-1 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 INDEX Numerics 802.1X authentication server 1-18 authenticator 1-18 description 1-7 network component s 1-18 supplicant 1-18 A AC adapter, connecti ng to 3-4 access port connecting 3-4 forwarding packets to 6-7 purp ...

  • Cisco Systems 6901 - page 148

    Index IN-2 Cisco Unified IP Phone 6901 and 6911 Administration Guide fo r Cisco Unified Communication s Manager 8.5 (SCCP and SIP) OL-23874-01 call waitin g 5-4, G-2 CAPF (Certificate Authority Proxy Fu nction) 1-14 cell phone interference 1-1 Cisco Discovery Protocol See CDP Cisco Unified Communications Man ager adding phone to database of 2-7 int ...

  • Cisco Systems 6901 - page 149

    Index IN-3 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 enterprise parameters call forward options 5-11 call forward optionsen terprise parameters user options web page d efaults 5-11 user options web page d efaults 5-11 error messages, used for troublesho oting 7- ...

  • Cisco Systems 6901 - page 150

    Index IN-4 Cisco Unified IP Phone 6901 and 6911 Administration Guide fo r Cisco Unified Communication s Manager 8.5 (SCCP and SIP) OL-23874-01 hold button, descriptio n of 1-2, 1-4 hookswitch 1-2 HTTP, descript ion 1-6 Hypertext Transfer Protoco l See HTTP I icon shield 1-10 image authentication 1-13 installing Cisco Unifie d Commu nicati ons Manag ...

  • Cisco Systems 6901 - page 151

    Index IN-5 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 SIP 1-8 TCP 1-8 TFTP 1-8 TLS 1-8 UDP 1-8 network outages, iden tifying 7-6 network port connecting to 3-4 network requirements, for install ing 3-1 network statistics 6-7 Network web page 6-2, 6-7 O on hook ca ...

  • Cisco Systems 6901 - page 152

    Index IN-6 Cisco Unified IP Phone 6901 and 6911 Administration Guide fo r Cisco Unified Communication s Manager 8.5 (SCCP and SIP) OL-23874-01 Locally Significant Certif icate (LSC) 3-10 media encry ption 1-14 phone hardeni ng 1-14 secure SRST reference 1-14 security pro files 1-14, 1-15 signaling au thentica tion 1-13 signaling encryption 1-14 sec ...

  • Cisco Systems 6901 - page 153

    Index IN-7 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23874-01 voice messaging system 5-8 TFTP description 1-8 troubleshooting 7-3 TFTP Server 1 4-2 Time-of-Day Routing 5-8, G-3 time zone update 5-8 TLS 2-5 transfer 5-8, G-3 transfer button, descriptio n of 1-4 Transmissi ...

  • Cisco Systems 6901 - page 154

    Index IN-8 Cisco Unified IP Phone 6901 and 6911 Administration Guide fo r Cisco Unified Communication s Manager 8.5 (SCCP and SIP) OL-23874-01 X XmlDefault.cnf.xml 2-5 ...

Manufacturer Cisco Systems Category IP Phone

Documents that we receive from a manufacturer of a Cisco Systems 6901 can be divided into several groups. They are, among others:
- Cisco Systems technical drawings
- 6901 manuals
- Cisco Systems product data sheets
- information booklets
- or energy labels Cisco Systems 6901
All of them are important, but the most important information from the point of view of use of the device are in the user manual Cisco Systems 6901.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Cisco Systems 6901, service manual, brief instructions and user manuals Cisco Systems 6901. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Cisco Systems 6901.

Similar manuals

A complete manual for the device Cisco Systems 6901, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Cisco Systems 6901 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Cisco Systems 6901.

A complete Cisco Systems manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Cisco Systems 6901 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Cisco Systems 6901, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Cisco Systems 6901, that we can find in the current document
3. Tips how to use the basic functions of the device Cisco Systems 6901 - which should help us in our first steps of using Cisco Systems 6901
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Cisco Systems 6901
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Cisco Systems 6901 in a specific country, if it was not possible to solve the problem on our own.

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