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Manual Cisco Systems 78-10548-02

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Summary
  • Cisco Systems 78-10548-02 - page 1

    C HAPTER 7-1 Cisco VPN Solutions Center: MPLS Solution Use r Guide 78-10548-02 7 MPLS VPN Solution Troubleshooting Guide This chapter descri bes how to recognize and tr oubleshoot problems you might encounter when deploying MPLS VPN Solution servi ces. General T opics 1. Question: I ex ecuted an Add VPN Service to CE followed b y a Deploy Service R ...

  • Cisco Systems 78-10548-02 - page 2

    7-2 Cisco VPN Solutions Center: M PLS Solution User Gu ide 78-10548-02 Chapter 7 MPLS VPN Solution T roubleshooting Guide 3. Question: Which of the error states are due to pr ovisio ning and which are due to au diting? Answer: Requested (after p rovisioning) , In v alid, and F ailed Deploy are d ue to error conditions in provisioning. Pendi ng (aft ...

  • Cisco Systems 78-10548-02 - page 3

    7-3 Cisco VPN Solutions Center: MPLS Solution Use r Guide 78-10548-02 Chapter 7 MPLS VPN Solution Troubles hooting Guide Provisioning Problems Provisioning Problems The MPLS VPN Solution pro visioning system has the fo llo wing functions: 1. Collect the PE router conf iguration files (PE-up load) 2. Collect the CE router co nfigu ration f iles (CE- ...

  • Cisco Systems 78-10548-02 - page 4

    7-4 Cisco VPN Solutions Center: M PLS Solution User Gu ide 78-10548-02 Chapter 7 MPLS VPN Solution T roubleshooting Guide Provisioning Problems Figur e 7 -1 MPLS VPN Solution T ask Log s Br owser b. Choose the t ask that was ru n for this deployment . The task name is the name you assigned . The tasks are listed in re verse chronologi cal order (wi ...

  • Cisco Systems 78-10548-02 - page 5

    7-5 Cisco VPN Solutions Center: MPLS Solution Use r Guide 78-10548-02 Chapter 7 MPLS VPN Solution Troubles hooting Guide Provisioning Problems Figure 7 -2 T ask Log Summary In for mat io n and Action Report d. T o see the Action Report, click t he link under the Actions heading. The Action Report appears. 3. Question: My service request is stuck in ...

  • Cisco Systems 78-10548-02 - page 6

    7-6 Cisco VPN Solutions Center: M PLS Solution User Gu ide 78-10548-02 Chapter 7 MPLS VPN Solution T roubleshooting Guide Provisioning Problems Caught exception when pinging VPIMManager: SYSTEM_EXCEPTION:10085—Communication failure—no server at host: your_host_name [Completion status: COMPLETED_NO] This message means t hat the CVPIM Serv er is ...

  • Cisco Systems 78-10548-02 - page 7

    7-7 Cisco VPN Solutions Center: MPLS Solution Use r Guide 78-10548-02 Chapter 7 MPLS VPN Solution Troubles hooting Guide Provisioning Problems i. If the problem persists, sto p the W atchdog. j. W ait for two minutes, then restart the W atchdog with t he startwd command. Do not for get to delete the acti ve task before rest arting W atchdog. W ait ...

  • Cisco Systems 78-10548-02 - page 8

    7-8 Cisco VPN Solutions Center: M PLS Solution User Gu ide 78-10548-02 Chapter 7 MPLS VPN Solution T roubleshooting Guide Provisioning Problems Figur e 7 -3 All VPN Service Request Repor t d. Select the In valid service request. e. From the Pro visioning drop- do wn menu, choose Deploy VPN Ser vice . f. If you ha ve multipl e In v alid requests, th ...

  • Cisco Systems 78-10548-02 - page 9

    7-9 Cisco VPN Solutions Center: MPLS Solution Use r Guide 78-10548-02 Chapter 7 MPLS VPN Solution Troubles hooting Guide Provisioning Problems a. Check to see whether it is di sabled or starting. Initiall y , the CNGS Serv er is running. b. Redeploy the servic e without doing an audi t (this skips automatic audit sa ving time and complexity ). c. F ...

  • Cisco Systems 78-10548-02 - page 10

    7-10 Cisco VPN Solutions Center: M PLS Solution User Gu ide 78-10548-02 Chapter 7 MPLS VPN Solution T roubleshooting Guide Auditing Problems Auditing Problems Both the Audit ne w service r equests and Audit e xisting service r equests audi t types provide t wo tests: a deployed test and—i f specified b y checking Use VPN r outing information duri ...

  • Cisco Systems 78-10548-02 - page 11

    7-11 Cisco VPN Solutions Center: MPLS Solution Use r Guide 78-10548-02 Chapter 7 MPLS VPN Solution Troubles hooting Guide Auditing Problems f. If you feel that the command is incorrect a nd should be change d, contact Cisco Support for help. g. If the command is correct, press the co rresponding router co nfigu ration b utton. The router conf igura ...

  • Cisco Systems 78-10548-02 - page 12

    7-12 Cisco VPN Solutions Center: M PLS Solution User Gu ide 78-10548-02 Chapter 7 MPLS VPN Solution T roubleshooting Guide Auditing Problems Figure 7 -4 A udit Options Window Also be sure to schedule data collection by choosing Mon itoring > Collect VPN Routing Information . 5. Question: I checked the “Use VPN ro uting info during audi ts” o ...

  • Cisco Systems 78-10548-02 - page 13

    7-13 Cisco VPN Solutions Center: MPLS Solution Use r Guide 78-10548-02 Chapter 7 MPLS VPN Solution Troubles hooting Guide Auditing Problems Until you add at least two sites to the VPN, th e VPN is not complete. The f irst site cannot participate in a VPN becaus e the VPN does not ye t exist. Thus, the service request mo ves to Broken. The service r ...

  • Cisco Systems 78-10548-02 - page 14

    7-14 Cisco VPN Solutions Center: M PLS Solution User Gu ide 78-10548-02 Chapter 7 MPLS VPN Solution T roubleshooting Guide Auditing Problems 13. Question: The audit seems to hav e been performed (from audit report s), bu t the All VPN Service Requests Report sho ws the service request is still i n the prior state. Answer: This is pos sible if the s ...

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A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Cisco Systems 78-10548-02 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Cisco Systems 78-10548-02.

A complete Cisco Systems manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Cisco Systems 78-10548-02 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Cisco Systems 78-10548-02, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Cisco Systems 78-10548-02, that we can find in the current document
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