Manual Kenmore 625.38356

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  • Kenmore 625.38356 - page 1

    OWNER'S MANUAL Water Softeners With Deluxe Valve MODEL NOS. IntelliSoft 350 Series IntelliSoft 350 Series 625.383560 625.393560 Caution: Read and follow all safety rules and operating instructions before first use of this product. Questions ? Visit www.KenmoreWater.com or call toll free 1-800-426-9345 (M - F, 7AM - 8 PM CST) Repair or Parts ? ...

  • Kenmore 625.38356 - page 2

    WARRANTY ON WATER SOFTENER ONE YEAR LIMITED WARRANTY ON WATER SOFTENER When installed, operated and maintained according to all instructions supplied with the product, if this Kenmore appliance fails due to a defect in material and workmanship within one year from the date of pur- chase, call 1-800-4-MY-HOME ® to arrange for free repair. TEN YEAR ...

  • Kenmore 625.38356 - page 3

    TABLE OF CONTENTS Safety Guides ................................................................................................................................................. 4 Unpack and Check Shipment ........................................................................................................................ 5 Plan Your Installatio ...

  • Kenmore 625.38356 - page 4

    Read all steps, guides and rules carefully before installing and using your new water softener. Follow all steps exactly to correctly install. Failure to follow them could cause personal injury or property damage. Reading this book will also help you to get all of the benefits from your water softener. Your Kenmore Water Softener will remove hardne ...

  • Kenmore 625.38356 - page 5

    INSPECT SHIPMENT Your water softener is shipped complete in one carton. Use care when handling the softener. DO NOT turn upside down. DO NOT drop, or set on sharp objects that could make a hole in the bottom. The water softener is heavy, do not try to lift it or move more than is necessary. Remove all items from your shipping carton. Check all item ...

  • Kenmore 625.38356 - page 6

    PLAN YOUR INSTALLATION It is recommended to read through the entire manual before beginning your installation. Follow all steps exactly. Reading this manual will also help you get all the benefits from your system. TOOLS NEEDED: • Safety glasses • Flathead screw driver • Phillips screw driver • Adjustable slip joint pliers • Tape measure ...

  • Kenmore 625.38356 - page 7

    outside faucet (hard water) - outside faucet (hard water) soft, cold _ _ toR.O, faucet water ._,_ _ _ Hard _,_ ,_ ¢-- _- SOwf_th I Shut-off [_- II toR ...... i . -Valve II R.O. wa!er I _____</' _II haid ...... // _ storage nearer i I - ' Ihll water to // ../_'_--JF> tank J I IIII1 house // water /4 gap _ softener / . _ floor m ...

  • Kenmore 625.38356 - page 8

    Suggested Slab Foundation Installation water heater kitchen Plug the softener transformer into an inside, 120 volt 60Hz electrical outlet. If an outside outlet is used, be sure it has approved weather protection. WATER SOFTENER (install in garage, car port, or other sheltered area) bathroom outside -soft bypass valve outside -soft Run drain tubing ...

  • Kenmore 625.38356 - page 9

    PIPE, FITTINGS, OTHER MATERIALS NEEDED You must first decide how to run "in" and "out" pipes to the softener. Look at your house main water pipe at the point you will connect the softener. Is the pipe soldered copper, glued plastic, or threaded galvanized or brass? What is the pipe size? What kind of pipe and fittings is it easi ...

  • Kenmore 625.38356 - page 10

    BEFORE INSTALLING CHECKS & TESTS Your water supply needs to be checked for chemical analysis, water pressure and water flow rate. To accom- plish this, complete the following steps: Check Water's Chemical Analysis: Sears sells a com- plete line of water treating equipment to correct various water problems. To be sure you have the proper ty ...

  • Kenmore 625.38356 - page 11

    ASSEMBLE INLET OUTLET ADAPTORS, OR SINGLE BYPASS VALVE Complete the following steps to assemble the adaptors or bypass valve. 1. Close the shutoff valve on the house main water pipe, near the water meter or pressure tank, to turn off the water. See Fig. 7. 2. Shut off the gas or electric supply to the water heater. See Fig. 7. 3. Open the highest a ...

  • Kenmore 625.38356 - page 12

    Before installing the bypass valve, or copper tube, be sure the turbine and support are firmly in place in the valve outlet port. Turbine Support Sensor Port / Turbine FIG. 10 INSTALLING HOLDING CLIPS Bypass Valve or Black Cli Installation Adaptor Clip Snaps into Place Between Larger Diameter Rings Cross Section of Valve Inlet or Outlet O-Ring FIG. ...

  • Kenmore 625.38356 - page 13

    POSITION SOFTENER INTO PLACE Complete the following steps to position the softener. 1. Grip under the ridge on the salt tank sidewall. 2. Carefully rock back and forth into position. 3. Move the softener into position. 4. Place on a level and smooth surface. If needed, put a piece of 3/4" plywood, at least 17" x 20", under the tank. ...

  • Kenmore 625.38356 - page 14

    CONNECT THE VALVE DRAIN HOSE Take a length of 3/8" inside diameter drain tubing and attach one end to the drain fitting. See Fig. 16. Use a tube clamp to hold it in place. Put the other end of the tubing over a floor drain, into a laundry tub, standpipe, or other suitable drain. Check your local codes. Leave an air gap of about 1-1/2" bet ...

  • Kenmore 625.38356 - page 15

    LEAK TEST To check for leaks, complete the following steps: CAUTION: To avoid water or air pressure dam- age to softener inner parts, and to flush pipe chips or other residue from the water pipes, be sure to do the following steps exactly as instructed. 1. Fully open two cold, soft water faucets near the softener. 2. Look at the pictures in Fig. 18 ...

  • Kenmore 625.38356 - page 16

    INSTALL GROUNDING CLAMP BETWEEN THE SOFTENER IN AND OUT PIPES The house cold water pipe (iron or copper) is often used to ground all electrical outlets in the home. Outlets are grounded to protect you from shock when you touch any electric appliance plugged into the out- let. If you installed the single bypass valve, the cold water pipe ground is b ...

  • Kenmore 625.38356 - page 17

    INSTALL COVERS After installing your water softener, replace the covers. Angle the covers so the main cover clips onto the back first, then bring down in front and clip on the two (2) tabs inside the rim of the salt hole and lower the salt cover closed. See Fig. 23. RESTART THE WATER HEATER Turn on the gas (or electric) supply to the water heater a ...

  • Kenmore 625.38356 - page 18

    SET PRESENT TIME OF DAY If the words PRESENT TIME do not show in the display, press the SELECT button until they do show in the display. Press the UP or DOWN buttons to set the present time. Press UP to move the display ahead; press DOWN to move the time backward. If the present time is between noon and midnight, be sure PM shows. If the present ti ...

  • Kenmore 625.38356 - page 19

    SANITIZE THE WATER SOFTENER Care is taken at the factory to keep your water softener clean and sanitary. Materials used to make the softener will not infect or contaminate your water supply, or cause bacteria to form or grow. However, during shipping, storage, installing and operating, bacteria could get into the softener. SANITIZE YOUR WATER SOFTE ...

  • Kenmore 625.38356 - page 20

    ADDING SALT TO THE STORAGE TANK Brine (salt dissolved in water) is needed for each and every regeneration. The water for making brine is metered into the salt storage tank bythe softener. You must keep salt in the tank, but because the water soften- er is very efficient, it is not necessary to keep it full. Especially in humid areas, it is best to ...

  • Kenmore 625.38356 - page 21

    CHECK LIST OF STEP-BY-STEP GUIDES TO INSTALL Review the following list to ensure you have completed all the installation procedures. 1. Check the incoming water. Has incoming water been tested? 2. Remove cardboard packaging from salt tank. 3. Is the incoming water going to the valve inlet? 4. Is the bypass valve placed into the service position? 5. ...

  • Kenmore 625.38356 - page 22

    EXTRARECHARGE Sometimes, a manually started regeneration (recharge) may be desired, or needed. Two examples are: • You have used more water than usual (guests visiting) and you may run out of softwater before the next timer started regeneration. • You did not refill the softener withsaltbefore it was gone. Add salt to the softener before regene ...

  • Kenmore 625.38356 - page 23

    OPTIONAL SETTINGS: • SALT EFFICIENCY • CLEAN FEATURE • CLEAN FEATURE MINUTES • MAXIMUM DAYS BETWEEN REGENERATIONS • 97% FEATURE • 12 / 24 HOUR CLOCK 1. To set any of the following options, press and hold SELECT for 3 seconds until 000 shows in the display Then press once until the SALT EFFICIENCY display shows. Use the UP or DOWN button ...

  • Kenmore 625.38356 - page 24

    4. Press SELECT again to show the following RECHARGE display. EXAMPLE: Set to 4 days maximum between regenerations. Maximum Days Between Regenerations: The face plate timer automatically controls regeneration fre- quency. This provides the greatest operating efficiency, and under most conditions this feature will be left in its default mode. Howeve ...

  • Kenmore 625.38356 - page 25

    RECHARGE TIME REMAINING AND VALVE POSITION INDICATORS One of the valve position indicators (Serv, Fill, Brine, Bkwsh, Rinse) is displayed while the softener is recharg- ing. RECHARGE flashes in the display and, beginning with Brine, the minutes of recharge remaining before return to service appears in place of the present time. When the valve is mo ...

  • Kenmore 625.38356 - page 26

    SOFT WATER SERVICE AND REGENERATION SERVICE When the softener is giving you soft water, it is called "Service". See Fig. 41. During service, hard water comes from the house main water pipe into the soften- er. Inside the softener resin tank is a bed made up of thousands of tiny, plastic resin beads. As hard water passes through the bed, e ...

  • Kenmore 625.38356 - page 27

    SOFT WATER SERVICE AND REGENERATION BRINING: During brining, the brine is moved from the salt storage area, into the resin tank. See Fig. 43. Inside the resin tank, brine cleans hardness minerals from the resin beads and they are discharged out the drain. How much brine is needed to clean the resin depends on: • The amount of water used between r ...

  • Kenmore 625.38356 - page 28

    FAST RINSE: Backwash is followed by a fastflow of water down through the resin tank. The fastflow packs the resin bedand gets it ready for return to service. See Fig. 45. After fast rinse, the softener returns to service. Hard water goes into the resin tank where the resin bed again takes outthe hardness minerals. Soft water goes to the house soft ...

  • Kenmore 625.38356 - page 29

    SALT BRIDGE Sometimes, a hard crust or salt bridge forms in the salt storage tank. It is usually caused by high humidity or the wrong kind of salt. When the salt bridges, an empty space forms between the water and salt. Then salt will not dissolve (melt) in the water to make brine. Without brine, the resin bed does not regenerate and you will have ...

  • Kenmore 625.38356 - page 30

    CLEANING NOZZLE & VENTURI KEEPING THE WATER SOFTENER CLEAN NOZZLE & VENTURI A clean nozzle and venturi (see Fig. 47) is a must for the softener to work right. This small unit moves brine from the salt storage tank to the resin tank during regeneration. If it becomes plugged with sand, silt, dirt, etc., the softener will not work and you wil ...

  • Kenmore 625.38356 - page 31

    PROTECT THE WATER SOFTENER FROM FREEZING If the softener is installed where it could freeze (sum- mer cabin, lake home, etc.), you must drain all water from it to stop possible freeze damage. To drain the sof- tener: 1. Close the shut-off valve on the house main water pipe, near the water meter or pressure tank. 2. Open a faucet in the soft water p ...

  • Kenmore 625.38356 - page 32

    CHECKLIST TO HELP YOU SAVE MONEY If your water softener fails to work, make the following easy checks. Often, you will find what is wrong yourself and you won't have to call and wait for service. If you do not find anything wrong, while making the checks, and your sof- tener still does not work, call your Sears Service Department. 1. Also read ...

  • Kenmore 625.38356 - page 33

    p--F--. I A BYPASS VALVES Bypass valve(s) should always remain in soft water service position. Position in "bypass" only if needed for softener repairs. SINGLE BYPASS pull stem outward for service push inward for bypass Inches CM A Salt Tank Height 40-1/4 102.2 B Resin Tank Diameter 9 22.9 (nominal) C Resin Tank Height (nominal) 40 101.6 ...

  • Kenmore 625.38356 - page 34

    Pressure Drop (PSI) vs. Flow Rate (GPM) 40 35 30 25 g 20 .= 15 t_ lO 5 0 350 Series 8.0gpm @ 14psi I I 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Flow Rate (GPM) FIG. 50 Intermittent flow rate does not represent the maximum service flow rate used for determining the soften- ers rated capacity and efficiency. Continuous operation at flow rates greater ...

  • Kenmore 625.38356 - page 35

    WIRING SCHEMATIC BACK OF TIMER (PWA) AC INPUT ?f Transformer Turbine Sensor MOTOR valve motor gm b,. O ,_ NO Position O NC Switch FACEPLATE Keep this manual with your water softener. If repairs are needed, the service technician must have the informa- tion on the following pages. ALWAYS MAKE THESE INITIAL CHECKS FIRST 1. Does the time display show ...

  • Kenmore 625.38356 - page 36

    The faceplate timer (PWA) computer has a self-diagnostic function for the electrical system, except put power and water meter. The computer monitors electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the faceplate display. The chart below shows the error codes that could appear, and the possi ...

  • Kenmore 625.38356 - page 37

    TROUBLESHOOTING VALVE POSITION INDICATORS: Depending on the valve position, the following indica- tors show in the display: Indicator Valve Position Serv ..................................... Service Fill ........................................ Fill Brine .................................... Brining/Brine Rinse Bkwsh .............................. ...

  • Kenmore 625.38356 - page 38

    MANUALADVANCE REGENERATION CHECK This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions, Always make the initial checks, and the manual initiated diagnostics. NOTE: The faceplate display must show a steady time (not flashing). If an error code shows, first press ...

  • Kenmore 625.38356 - page 39

    ROTARY VALVE SERVICE IMPORTANT: Before working on the valve, turn off the water supply and disconnect from electrical power. TO RELIEVE PRESSURE: • 3 VALVE BYPASS: Close the inlet valve and open a soft water faucet. Then close the outlet valve and open the bypass valve. • SEARS SPECIAL BYPASS: Slide the bypass valve stem to bypass position. Loo ...

  • Kenmore 625.38356 - page 40

    WATER FLOW THROUGH THE SOFTENER VALVE SERVICE CYCLE Hard water enters the valve inlet port. Internal valve porting routes the water down and out the top distributor, into the resin tank. Hard water is softened as it passes through the resin bed, then enters the bottom distributor. Soft water flows back into the valve and out the valve outlet, to th ...

  • Kenmore 625.38356 - page 41

    WATER FLOW THROUGH THE SOFTENER VALVE BACKWASH CYCLE Timer/switch action again allows the motor to turn the rotor & disc to place the valve in BACKWASH, stopping water flow to the nozzle. Water is routed down and out the bottom distributor, up through the bed, and out the top distributor to the drain. The fast flow (controlled by a flow plug in ...

  • Kenmore 625.38356 - page 42

    28 27 7 Rating Decal Location 8 23 22 9 10 11 12. 13 14 21 2O 18 19 17 Questions? Call The Kenmore Water Line 1-800-426-9345 42 ...

  • Kenmore 625.38356 - page 43

    Key No. 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 Kenmore MODEL Nos. 625.383560 and 625.393560 A. WATER SOFTENER COMPLETE Part Number 7284207 7284231 7284249 7275907 7288552 7284574 7284558 7284621 7265025 7219888 7082150 7003847 7100819 7137913 7287140 7284613 0900431 1103200 9003500 7239155 7105047 0502272 73 ...

  • Kenmore 625.38356 - page 44

    19_¢_;_ INLET-OUTLET GROUNDING CLAMPS 1 2 10 11 ............... !t-" _ 2O Questions? Call The Kenmore Water Line 1-800-426-9345 44 ...

  • Kenmore 625.38356 - page 45

    Kenmore MODEL Nos. 625.383560 and 625.393560 B. BRINE VALVE ASSEMBLY Key No. Part Number Part Description 1 7168647 Ceramic Weight 2 0513860 Float Stop 3 7097202 Float (includes Key No. 4) 4 0516947 Float Seal 5 7220627 Float Rod & Stem 6 7092278 Guide Cap 7 7170288 O-Ring, 15/16" x 1-3/16" 8 0516211 Seal 9 0516924 Retainer, Bottom Se ...

  • Kenmore 625.38356 - page 46

    3O 42 12 4O 13 14 15 .......... )_ 29 2O 7 48 Wear-Strip Seal Cross-Section View 17 18 19 26 Questions? Call The Kenmore Water Line 1-800-426-9345 46 ...

  • Kenmore 625.38356 - page 47

    Key Part No. Number Part Description 1 7224087 Screw, #8-32 x 1" (2 req.) 2 7286039 Motor (incl. 2 ea. of Key No. 1) 3 0900857 Screw, #6-20 x 3/8" (2 req.) 4 7231385 Motor Plate 5 0503288 Bearing 6 7284964 Cam and Gear 7 7142942 Clip (Drain) 8 0900431 Tubing Clamp • 9 7024160 Drain Hose Assembly 10 7170327 O-Ring, 5/8" x 13/16" ...

  • Kenmore 625.38356 - page 48

    Your Home For expert troubleshooting and home solutions advice: Our Home For repair of carry-in items like vacuums, lawn equipment, and electronics, call anytime for the location of your nearest Sears Parts & Repair Service Center 1-800-488-1222 (U.S.A.) 1-800-469-4663 (Canada) www.sears.com www.sears.ca To purchase a protection agreement on a ...

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