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Canon DR-C240 - page 1
User Manual • Please re ad this manual befor e operating this scanner . • After you finish r eading this manual, store it in a sa fe place for fu ture r eference. ...
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Canon DR-C240 - page 2
2 FCC REGULATIONS (For 120 V model) Document Scanner, Model M111251 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditi ons: (1) This device may not cause harmful interference, and (2) this dev ice must accept any in terference received, including interference t hat may cause undesired operation. No ...
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Canon DR-C240 - page 3
3 Für EMVG Dieses Produkt ist zum Gebrauch im Wohnbereich, Geschäfts-und Gewerbebereich sowie in Kleinbetrieben vorgesehen. Model Names The following name may be provided fo r the safety regulations in each sales region of the Document Scanner. DR-C240: Model M111251 Reproduc tion War ning You may be held legally liab le if you duplicate (scan) t ...
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Canon DR-C240 - page 4
4 Setup Guide STEP 1 Checking the Accessories If any of the items listed below are missing or da maged, cont act your local authorized Canon deal er or service representative. Scanner AC Adapter/ Power Cor d Setup Guide Setup Disc USB Cable Type A/Type B Warranty Card (U.S.A. and Canada only) Feed Tray Carrier shee t • Items included in this manu ...
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Canon DR-C240 - page 5
5 Setup Disc Contents Install the following software n ecessa ry for using the scanner from the supplied Setup Disc. • CaptureOnTouch This is a dedicated scanning application fo r this product. • CapturePerfect 3.1 This is a scanning application for the DR series scanner. • Scanner Driver This is the scanner dr iver for this product. Third-Pa ...
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Canon DR-C240 - page 6
6 STEP 2 Installing the Software System requirements To use the scanner, your computer must satisfy the following system requirements. Comput er CPU: Intel Core 2 Duo 1.66GHz or faster Memory: 1 GB or more Hard disk: 3 GB or more available space required for installation of all software USB interface: Hi-Speed USB2.0 Monitor: Resolution of 1024 × ...
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Canon DR-C240 - page 7
7 Software Installation IMPORTANT • Install the software before connecting the scanner to the computer. • Log on to Windows as an Administrator. • Close all other applications before installing the software. 1 Insert the Setup Disc into the DVD drive of the computer. The setup menu automatically starts up when you insert the disc into the dri ...
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Canon DR-C240 - page 8
8 4 Follow the instructions on the scre en to complete installa tion. 5 Click [Exit] to finish installing the software. ...
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Canon DR-C240 - page 9
9 STEP 3 Connecting to a Computer Connect the scanner to the computer and th e power supply. IMPORTANT • Do not connect the scanner to the computer befo re installing the software. • Before connecting the scanner to th e computer, verify that the power of t he scanner is OFF. If the power is ON, turn it OFF. To the power ou tlet AC adapter (i n ...
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Canon DR-C240 - page 10
10 STEP 4 Turning the Power ON The power of the scanner can be turned ON and OFF with the power button on the front of the scanner. 1 Make sure that the scan ner and compu ter are connected properly. 2 Press the power button. The power button lights blue when the power turns ON. Hint A balloon message such as shown be low appears on the task bar. I ...
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Canon DR-C240 - page 11
11 Introduction Thank you for purchasing the Canon imageFORMUL A DR-C240 Document Scanner. Please read the following manuals carefully and familia rize yourself with the functions of the scanner bef ore use to ensure you sufficiently understand the functions and make the most of the scanner’s capabilities. After reading the manuals, store them in ...
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Canon DR-C240 - page 12
12 Symbols Used in This Manual The following symbols are used in this manual to ex plain procedures, restrictions, handling precautions, and instructions that should be observed for safety. WARNING Indicates a warning concerning operations tha t may lead to death or injury to persons if not performed correctly. To use the scanner safely, always pay ...
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Canon DR-C240 - page 13
13 Table of Contents Setup Guide .................. ............ ........... .............. ........... ....... 4 Turning Off the Power ........................................................... 10 Introduction . ............ ........... .............. ........... .............. ........ 11 Symbols Used in This Manual ............................. ...
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Canon DR-C240 - page 14
14 Before Using the Scanner Important Safety Instructions To ensure the safe operation of this scanne r, be sure to read the safety warnings and precautions described below. Installation Location The performance of this scanner is affected by the environmen t in which it is installed. Make sure that the location where the scanner is installed meets ...
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Canon DR-C240 - page 15
15 Moving the Scanner ● When moving the scanner, always hold it with both hands to avoid dropping it. ● Make sure to disconnect the interface cable and AC adapter befo re moving the scanner. If the scanner is tran sported with these items connected, the plugs and connectors may be damaged. Handling WARNING Note the following precautions w henev ...
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Canon DR-C240 - page 16
16 ● Do not place objects on to p of the scanner. Such objects may tip or fall over, resulting in personal injury. ● Connect only to a power outlet of the rated voltage and power supply frequency (120 V, 60 Hz or 220-240 V, 50/60 Hz dependin g on your region). Doing so might c ause a fire or electric shock. ● When unplugging the power cord, g ...
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Canon DR-C240 - page 17
17 Features of the Scanner The main features of the DR-C 240 document scanner are described below. ● Compact D esign The scanner has a compact size of 291 mm (11.46")(W) x 175 mm (6.89")(D) x 182 mm (7.17")(H) when the document feed is removed. ● Fast Docum ent Feeding Documents can be scanned at a speed of up to 45 pages per min ...
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Canon DR-C240 - page 18
18 ● Prescan Function The scanner is equipped with a Presc an function that allows you to adjust the contrast and brightne ss of a prescanned image and then send the adjusted image to the application software, w ithout needing to scan the document again. ● Character/Line Em phasis Function If characters and lines in scanned images are not clear ...
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Canon DR-C240 - page 19
19 Names and Functions of Parts Front View (With the Eject Tray Closed) A OPEN Lever Pull this toward you to open the front unit. B Power button Press this to turn on the sc anner. When pressed, the power indicator is lit. Press this button again to turn off the power. The power button lights or flashes as follows d epending on the scanner status. ...
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Canon DR-C240 - page 20
20 Front View (With the Eject Tray Open) G Feed Extension Support Open this when placing long paper in the scanner. H Feed Support Pull this out to support loaded documents. I Operating Panel A range of scanning operations c an be performed with this, such as starting and stopping scans, executing registered jobs, and cancelling double feed detecti ...
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Canon DR-C240 - page 21
21 Back View A USB Con nector Connect the supplied USB c able to this connector. B Power Connector Connect the supplied AC adapter to this connector. C Theft Prevention Ho le (Security Slot) Connect an anti-theft key chain or the like. Operating Panel A Job No. Indicator Displays the number of the job selected wit h the operating panel. B Job Selec ...
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Canon DR-C240 - page 22
22 Basic Operation Documents The scanner can scan documents rangi n g in size from business cards to LTR/A4. The document sizes that this scanner can scan are shown below. Plain Paper Size Width: 50.8 mm to 216 mm (2" to 8.5") Length: 54 mm to 356 mm (2.1" to 14") (You can scan documents up to 3,000 mm (118.1") long by sett ...
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Canon DR-C240 - page 23
23 • Scanning the following types of documents can cause a paper jam or malfunction. To scan such a document, make a photocopy of the document and then scan the photocopy. Business Card Size: 50.8 mm x 85 mm (2" x 3.35") or larger Paper thickness: 380 g/m 2 (80 lb bond) 0.45 mm (0.0177") or larger IMPORTANT If a stack of business c ...
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Canon DR-C240 - page 24
24 How to Pla ce Documents Scanning multiple documents Standard p aper feeding should be u sed when scan ning multi ple documents of a stand ard size at one time. Standard paper feed ing enables multiple documents to be fed while separating each page. 1 Open the document eject tray. 2 Pull out the eject support. When placing long documents, pull ou ...
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Canon DR-C240 - page 25
25 4 Set the feed selection lever to Normal mode. 5 Adjust the document guides to fit the width of the document to be sca nned. 6 Place the document. After placing the document, alig n the document guides with both edges of the document. IMPORTANT • When placing documents into the feed tray, take care not to cut your hand on the edges of t he pap ...
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Canon DR-C240 - page 26
26 When scanning a do cument one page at a time (non separation mode) When scanning a thick document on e page at a time or scanning a document that has multiple pages fastened together, set the feed selection lever to Bypass mode. Th is enables the placed document to be scanned without the pages being separated, regardless of the number of pages. ...
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Canon DR-C240 - page 27
27 3 Load the document with the page yo u want to scan facing down. After placing the document, align t he document guides with both edges of the document. CAUTION • If the carrier sheet or passport is not loaded properly, you may get a document jam or not get a scan image as intended. • When scanning passports, clear the [Detect by Ultrasonic] ...
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Canon DR-C240 - page 28
28 CAUTION • Place the cards one at a time. • When scanning cards, place them to b e fed horizontally. If you place cards to be fed ve rtically, they may not be ejected properly, and cards that get jammed may be damag ed when you remove them. • When scanning cards, clear the [Detect by Ultrasonic] check box in the [Feeding] tab on th e scanne ...
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Canon DR-C240 - page 29
29 4 Clear the [De tect by Ultrasoni c] check box in the [Feeding] tab. (See p. 31) 5 Click the [OK] button to close the settings screen. 6 Fold the d ocument i n half. Crease the document firmly down i ts center to fold the document in half. Fo ld the document so that its ed ges are neatly aligned. If the do cument is not folded prop erly, paper j ...
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Canon DR-C240 - page 30
30 Setting the Long Document Mode The length of documents that c an b e scanned with the scanner is normally 356 mm (14"), but you can scan documents up to 3,000 mm (118.1") long by setting the sc anner to the Long Document mode. IMPORTANT By selecting the Long Document mode and setting the [Page Size] on the scanner driver settings sc re ...
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Canon DR-C240 - page 31
31 3 Click the [Maintenance] tab, and then select a Long Document mode. Select [Long Document Mode (1000 mm)] or [Long Docu ment Mode (3000 mm)] depending on the length of the document. 4 Click [OK]. Detecting a document double feed This scanner includes a function to detect document double feeds. By using this function, the scanner will automatica ...
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Canon DR-C240 - page 32
32 4 To use the double feed detection i gnore function, open the [Others] tab and select the [Rapid recovery system] check box. 5 Click the [OK] button and close th e settings screen. 6 Place the document as described in the “Scanning multiple d ocumen ts” procedure on p. 24 . What to do when a double feed is detected When not using t he double ...
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Canon DR-C240 - page 33
33 Also, the [Rapid Recovery System] screen appears to enable you to specify whether to continue scanning. Buttons of [Rapid Recovery System] Screen Buttons of Operating Pan e l Description [SA VE & CONTINUE] DFR button Sav es the pre vie w image as a scanned image and scans the rest of the document. [ST OP] Stop button Discards the preview ima ...
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Canon DR-C240 - page 34
34 Scanning methods Scanning with CaptureOnTouch What is CaptureOnTouch? CaptureOnTouch is a scanning applicati on that enable s you to scan a document with a simple operation merely by sele cting the screen panel. CaptureOnTouch is provided with mult iple scanning methods that can be selected according to the purpose and application. CaptureOnTouc ...
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Canon DR-C240 - page 35
35 Standard Scanning Click the Select document and Ou tput panels, and then click the [Scan] button to scan the documen t. You can select the scan method according to the document type and purpose of use before scanning. “Standard Scanning” (See p. 36) Scanning Shortcut You can register in advance combinations of frequen tly-used document selec ...
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Canon DR-C240 - page 36
36 Screen Descriptions There are two areas in the Captur eOnTouch main screen, [Scanning Shortcut] and [Standard Scanning]. Use the [>] [<] at the top right of the main window to move b etween sections. Various panels have been prepared according to the scan types and outputs in each section. Click the [New document] button, and a [New docume ...
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Canon DR-C240 - page 37
37 4 Click the [SCAN] button. The document is scanned. While scanni ng is in progress, the number of pages scanned is displayed in addition to th e scanner settings. When the scan is finished, t he [Scanned image preview screen] opens. Hint If using the same document selectio n and output combination the next time, click the [Save to Shortcut] butt ...
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Canon DR-C240 - page 38
38 5 To check the scanned image , click the [Finish] button. To edit scan images, see “Operations for the scanned image edit window” on p. 42 Click the [ ] button to edit the output settings. “Setting the output” (See p. 47) Click the [Cancel] button to discard the scanne d image and return to the main window. When the output has finished, ...
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Canon DR-C240 - page 39
39 Hint You can also create a new Destination panel by clicking [ ] on the [New] button, and in the menu that appears, selecting the type o f Scanning Shortcut. 2 The Edit Scanni ng Shortcut Panel dialog box ap pears when you click the Edit button. 3 Click the [Document] tab to set the Select do cument settings. “Select document set tings” (See ...
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Canon DR-C240 - page 40
40 5 Click the [Option] tab to set the options. [Edit after scanning] Check it on to enable modifying the scann ed images in Scan Editing screen. When unchecked, the Edit window is not displayed in Scan Editing screen. “Operations for the scanned ima ge edit window” (See p. 42) [Enable additional scan] Check it on to display [Scan more pages] b ...
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Canon DR-C240 - page 41
41 Selecting and scanning sh ortcuts 1 Place the document in the scanner. “Basic Operation” (See p. 22) 2 Click the scan ning shortcut p anel. The document is scanned. While scanni ng is in progress, the number of pages scanned is displayed in addition to th e scanner settings. When the scan is finished, the [Scanned image preview screen] opens ...
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Canon DR-C240 - page 42
42 Hint If [Edit after scanning] is disabled in the scanning shortcut settings, the edit window will not be displayed. Click the [ ] button to edit the output settings. “Setting the outpu t” (See p. 47) Click the [Cancel] button to discard the scanne d image and return to the main window. When the output has finished, a popup window will be dis ...
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Canon DR-C240 - page 43
43 Scanned image preview screen (1) Toolbar This tool bar enables operations to thumbnails and preview imag es. (2) Thumbnail Display Area Thumbnails of the scanned documents w ill be displayed. You can implement the following operations. Click a thumbnail to display a preview of the scanned image in the preview window. Drag a thumbnail to change p ...
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Canon DR-C240 - page 44
44 Click [Color adjustment] to display the default. Click the button to toggle between the typical settings and manual settings displays. Click a thumbnail in typical color adjustment to select the most suitable preview image that is displayed. 9 thumbnail patterns are displayed for the relevant image in color, and 6 patterns in grayscale. When adj ...
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Canon DR-C240 - page 45
45 [Rotate] Click [Rotate] to display. The scanned image can be rota ted in 90 degrees to the left or the right. The rotation can be adjusted according to the preview image. (5) Information Display Area The information regarding the "Select document" and "Select output" is displayed. Click the button, and the Out put Settings di ...
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Canon DR-C240 - page 46
46 Scan settings Makes the scan settings. [Color mode] Select the color mode for scanning from below. [Page Size] Select the paper size of the document to be scanned. If you specify [Match original size], the page size of the scanned document is detected and the images are saved at the detected size. [Dots per inch] Select the resolution. Select [D ...
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Canon DR-C240 - page 47
47 Icon You can change the document scan icon displayed in the select document panel and scanning shortcut panel. Enable [Change icon] to enable the [Settings] button and select the file. The file formats that can be select ed as icon files ar e described below . • .ico, .exe, .jpg, .png Setting the output By default, CaptureOnTouch enables the s ...
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Canon DR-C240 - page 48
48 By installing the plug-in, you can use various services such as printing the scanned image or attaching it in an email. To install plugins, enable the checkbox when in stalling CaptureOnTouch. The output methods that can be selected depend on the plug ins that have been installe d. For how to use the plugins, see the plugin help. Scanning Shortc ...
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Canon DR-C240 - page 49
49 If you click the [Compression ra te] button, you can specify the compression rate in the dialog box that appears. The [Add OCR information] option al lows you to specify whether to add OCR information to the scanned images. TIFF setting In [Multi-tiff settings], specify w hether to save the scanned images as a multi-page file ([Save all pages as ...
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Canon DR-C240 - page 50
50 When this setting is enabled, the [Do not display the main screen when the scan is started with the scanner button] setting is disabled. If the [Do not display the main screen when the scan is started with the scanner button] check box is se lected, the main screen of CaptureOnTouch is not display ed whe n the Scanning Shortcut scanning is start ...
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Canon DR-C240 - page 51
51 Log settings The Log file settings screen opens when you click the [Settings] button. Select the type of log file. If you click the [Execute] button, the [Save File] dialog is displayed. The operation slows down if you select [Full] for [Log file type]. [Initialize] A confirmation dialog box appears wh en you click the [Initialize] button. All C ...
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Canon DR-C240 - page 52
52 Scanning with CapturePerfect Scanning with CapturePerfect This section describes procedures from launching CapturePerfect to selecting a scanner, as well as pr ocedures for scanning with the [Scan batch to file] function. See the “CapturePerfect Operatin g Guide” or help for details. 1 From the Windows task bar, cl ick [Start] and then selec ...
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Canon DR-C240 - page 53
53 6 Configure the scann ing conditi ons. (See p. 54) 7 Place the document. (See p. 24) 8 Click [Scan Batch to File] in the [Scan] menu. 9 Configure the save destination, the n ame of the file to be saved and the file format, and then cl ick [Save] to start scanning. IMPORTANT If you configure scanning conditions that consume a large amount of the ...
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Canon DR-C240 - page 54
54 Setting the Scanner Driver When you scan a document in an ISIS compatible (CapturePerfect, etc.) or TWAIN compatible applic ation, open the scanner driver and configure the scanning condi tions and other settings. This section describes the con figur ation and functions of the scanner drive r. Configuration and Functions of the Scanner Driver Th ...
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Canon DR-C240 - page 55
55 [Image processi ng] tab Set the processing method for scanned images. [Feeding] tab Specify scanner operations related to document feeding. [Others] tab Configure special scan method and image processing settings. ...
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Canon DR-C240 - page 56
56 Setting Basic Sc anning Conditions This section provides an overview of the basic setting items that are the minimum requirements when c onfiguring the scanner settings. Confirming Basic Conditions for Scanning When you scan a document, make su re you confirm the [Color mode], [Page Size], [Dots per inch], and [S canning Side] basic conditions i ...
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Canon DR-C240 - page 57
57 Dots per i nch Select the scanning resolution. • Higher resolutions provide clearer im ages but r esult in larger file sizes and slower scanning. • When [Detect automatically] is speci fied, the resolution is detected automatically from the content printed in the documen t. Scanning Side Select which of the sides of the document to scan. If ...
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Canon DR-C240 - page 58
58 Configuring Scanner Settings According to Purpose Set the scanning conditions acco rding to the scanning purpose. When you wan t to delete the images of the blank pages in two-sided docu ments Set the scanning side setting to [Skip Blank Page] on the [Basic] tab to delete the images of the blank pages in the docu ment. If [Skip Blank Page] is se ...
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Canon DR-C240 - page 59
59 When you want to en ha nce contours in images Adjust the edge emphasis setting on the [Image processing] tab. When you want to make lines and text in scanne d images thicker or thinner Drag the [Character Emphasis] slider in the [Image processing] tab to make lines and text in the scanned images thicker or thinner. When you want to enhan ce text ...
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Canon DR-C240 - page 60
60 When you want to de tect mu ltiple pages fed at the same time Select the [Double Feed Detection] check box on the [Feeding] tab . You can enable either one or both of [Detect by Ultrasonic] and [Detect by Length]. When you want to match the orientation of ima ges to the text when scanning a mixture of pages with different text orientations Selec ...
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Canon DR-C240 - page 61
61 When you want to us e ba tch separation for scanning When you want to divide and sc an a document, you can separate a batch at the timing with whic h each next document is placed and scanned. (Only enabled for applications that support batch separation.) In this case, set the scanner driver as follows. • Set [Feeding Option] on the [Feed ing] ...
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Canon DR-C240 - page 62
62 A When you want to specify different scanning conditions for the front and back pages of a document, select [Both] for [Scanning Side] on the [Basic] tab in advance. B Specify the number of scanning conditions to apply in [Stream count of Front]. Up to three can be specified. C Select [Front 1st], and then open the other tabs and set the scannin ...
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Canon DR-C240 - page 63
63 When you want to save a scanner driver setting When you finish configuring a setti ng, click the [Save] button of [User Preference] to save the setting. The saved setting is registered to the list. You can delet e a setting from the list with the [Delete] butt on, and save or load a configuration file with the [Back Up] or [Restore] button. ...
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Canon DR-C240 - page 64
64 Function Restrictions Depending on Color Mode Setting Some of the setting items in each of the driver tabs are disab led as follows depending on the setting for [Color Mode] on the [ Basic] tab. [Brightness] tab (O: Available for setting, X: Not available for setting) [Others] Tab (O: Available for setting, X: Not available for setting) [Image p ...
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Canon DR-C240 - page 65
65 More Advanced Scanning Me thods (Batch Separation) Batch Separation (Insert blank page) Recognizes blank pages as batch separat ors and performs batch separation (automatic file separat ion) when do cuments containing blank pages are scanned. On the [Others] tab of the ISIS dr iver properties, sele ct [Blank Page] from the Batch Separation dropd ...
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Canon DR-C240 - page 66
66 1 Print patchcode with a printer. Click [Start] – [All Programs] – [Canon DR-C240] and then select [Patchcode] from the menu. Patchcodes can be printed in A4 and letter (LTR) sizes. Open the application and print a patchcode that is the same size as the document to be scanned. Hint In Windows 8.1/8, it is registered at the following location ...
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Canon DR-C240 - page 67
67 2 Place the documents in the scan ner after inserting the patchcode sheet in front of the page that separates the files. 3 In an application, specify a patchco de as a type of batch separation. When using CapturePerfect, select [Patchcode] in t he [Batch Separator] settings. When using other ISIS-compatibl e applications, open the scanner driver ...
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Canon DR-C240 - page 68
68 Maintenance Daily Maintenance Clean the scanner on a reg ular basis, as described below, to mainta in peak scanning qualit y. CAUTION • When cleaning the scanner and the inside of the scanner, turn OF F the power switch and disconnect the power cord from the power outlet. • Do not use spray cleaners to clean the scanner. Precision mechanisms ...
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Canon DR-C240 - page 69
69 2 Pull the OPEN leve r and pull open the front unit toward you. 3 Use compressed air to remove dust and paper particles from the inside of the scanner. 4 Wipe any dirt off the scanning g lass. Wipe any dirt off the scanning glas s with a cloth that has been dampened with water and thoroughly wru ng out, and then wipe the glass dry with a clean, ...
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Canon DR-C240 - page 70
70 5 Clean the rollers. Clean the rollers while turning them. Wipe the rollers with a cloth that has bee n dampened with water and thoroughly wrung out, and then use a clean, dry and soft cloth to wipe away any moisture. 6 Remove the retard roller and fe ed roller. (See p. 74, p. 75) IMPORTANT Remove the retard roller and feed rolle r from the scan ...
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Canon DR-C240 - page 71
71 10 Close the document eject tray. Adjusting the Re duction Ratio As the rollers installed in t he scanner wear out, scanned images may become stretched in the vertical direction. If this happens, you can reduce the amount of stretching of the image by adjusting the reduction ratio. IMPORTANT Log on to Windows as an Administrator. 1 Click the Sta ...
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Canon DR-C240 - page 72
72 4 Click [OK] to close th e scanner properties. Replacing Consumable Parts The two rollers (feed roller and reta rd roller) installed in the scanner are consumable parts. The feed roller and retard roller wear wit h scanning. If the feed roller and retard roller are worn, documents may not feed correctly and paper jams and double feeds may occur. ...
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Canon DR-C240 - page 73
73 Opening and Closing the Front Unit 1 Open the document eject tray. 2 Pull the OPEN leve r and pull open the front unit toward you. Hint The location of each of the consumable parts is shown below. 3 When closing the front u nit, make sure that it is completely close d by gently pressing th e left and right until you hear a click. Retard roller ( ...
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Canon DR-C240 - page 74
74 4 Close the document eject tray. Replacing the Feed Roller 1 Open the roller cover. 2 Remove the feed roller. 3 Install the new feed roller. 4 Close the roller cover. ...
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Canon DR-C240 - page 75
75 Replacing the Retard Roller 1 Open the roller cover. 2 Pull the left lever th at secures the re tard roller to the scanner, and remove the roll er. ▼ 3 Install the new retard roller by inserting th e right sid e first. 4 Push the left side o f the retard roller to secure it to the scanner. 5 Close the roller cover. ...
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Canon DR-C240 - page 76
76 Resetting the counter IMPORTANT Log on to Windows as an Administrator. 1 Click the Start button, and then click [All Programs], [Canon DR-C240], and [Canon imageFORMULA Utilit y]. imageFORMULA Utility starts. Hint In Windows 8.1/8, it is regist ere d at the following location. 2 Click [Canon DR-C240 USB] and click [Properties]. Scanner propertie ...
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Canon DR-C240 - page 77
77 4 Click [OK] to close th e scanner properties. Auto Power Off Setting The scanner automatically turns o ff if 4 hours elapse without scanning or another operation being performed. To disable this setting, f ollow the procedure below. IMPORTANT Log on to Windows as an Administrator. 1 Click the Start button, and then click [All Pro grams], [Canon ...
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Canon DR-C240 - page 78
78 2 Click [Canon DR-C240 USB] and click [Properti es]. Scanner properties are disp layed. 3 Click the [Maintenance] tab an d then clear the [Turn off automaticall y after 4 hours] check box. 4 Click [OK] to close the scanner pro perties. Removing the Document Feed Tray When you will store or otherwise not use the scanner for a long period of time, ...
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Canon DR-C240 - page 79
79 Troubleshooting Common Problems and Solutions This section provides recommended so lutions to common problems. If you have a problem that is not solv ed by the following, contact your local authorized Canon dealer. Problem 1 The scanner will not turn on. Solutions Confirm that the AC adapter is plugged firmly into a power outlet. Problem 2 The s ...
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Canon DR-C240 - page 80
80 Problem 6 Pages are missing. Solutions When the scanner driver’s [Scanni ng Side] setting is [Skip Blank Page], documents wi th very little black may be unintentionally skipped. Decrease the Set the likelihood of skipping blank page value ( "Wh en you want to delete the images o f the blank pages in two- sided documents" on p. 58 ) o ...
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Canon DR-C240 - page 81
81 Problem 11 Memory becomes insufficient and s canning stops. Solutions If you configure scanni ng conditions that use a large amount of the computer’s memory, scanning may stop because of insufficient memory. Although this depends on the computer’s memory size, the possibility of insufficient memory increases if any of the following scanning ...
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Canon DR-C240 - page 82
82 Software Tr oubleshooting This section describes troubleshoot ing problems and solutions for operating the supplied software (CaptureOnTouch and CapturePerfect). If scanning is too slow (1) Close other running programs, if any. (2) Scanning can be slowed down by memory shortage caused by memory-resident applicat ions such as anti-virus programs. ...
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Canon DR-C240 - page 83
83 Useful tips Here are some useful ti ps for scanning documents. Where are scanned images saved? Can the save destination be changed ? Images are saved to the followin g locations, according to program settings. All destination locations can be changed to other folders. CaptureOnTouch Both Standard Scanning and Scanning Shortcut save the output to ...
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Canon DR-C240 - page 84
84 How can I skip blank pages , and scan only non-blank pages? Specify [Skip Blank Page] on the scanner driver setting screen, then scan. How do I scan cards? Set a card in landscape orientat ion in the scanner. Specify the same size as the card (or [Match orig inal size]), then scan. For details, see p. 27 . Is it possible to add or ins ert images ...
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Canon DR-C240 - page 85
85 Clearing a Paper Jam When paper jams are detected duri ng scanning, th e following error codes are displayed in the scanner ’s display panel and scanning is interrupted. When a paper jam or double feed occurs during scanning, use t he following procedures to clear them. CAUTION Be careful when removing jammed paper. take care not to cut your h ...
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Canon DR-C240 - page 86
86 IMPORTANT Make sure to pull the docume nt out carefully, without applying too much force. If the jammed paper tears while you are pulling it out, make sure to remove any remaining pieces from insid e the scanner. 4 Close the front un it by gently pu shing it up on bo th sides until it clicks into pl ace. Make sure that the front unit is complete ...
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Canon DR-C240 - page 87
87 Uninstalling the Software If the ISIS/TWAIN driver, CaptureO nTouch or Ca pturePerfect is not operating normally, follow the pr ocedure below to uninsta ll them. Then, re-install the software from the Setup disc. (See p. 7) IMPORTANT Log on to Windows as an Administrator. 1 From the Windows task bar, cl ick the [Start] button and then [Control P ...
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Canon DR-C240 - page 88
88 Appendix Specifications Main Unit Type Desktop sheetfed scanner Scanning Document Size Plain Paper Size: Width: 50.8mm to 216 mm (2" to 8.5") Length: 54 mm to 356 mm (2.1" to 14") (You can scan documents up to 3,000 mm (118.1") long by setting the scanner to the Long Document mode.) Paper weight: Page separation: 27 to 2 ...
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Canon DR-C240 - page 89
89 Humidity: 20% to 80% RH AC Adapter (100 to 2 40 V type) Model Number MG1-4558 Input AC100 to 240V, 50/60 Hz, 0.3 to 0.53 A Output DC24V 2.0A Weight Approximately 0.2kg (0.44 lb) (including power cord) Specifications are subject to change without notice due to product improvements. Replacement parts Exchange roller kit (product co de: 0697C003) K ...
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Canon DR-C240 - page 90
90 Dimensions 231 mm (9.09") 291 mm (11.46 ") 603 mm (23.74") 363 mm (14.29") ...
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Canon DR-C240 - page 91
91 Index A Auto Power Off .............................. ............................................. 77 B Barcode module ............................ ............................................. 89 Batch separation .................................................................. 61 , 65 Bundled software ........................................ ...
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Canon DR-C240 - page 92
92 U Uninstall ..................................................................................... 87 ...
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Canon DR-C240 - page 93
CANON ELECTRONICS INC. 3-5-10 SHIBAKOEN, MINA TO-KU, TOKYO 105-0011, JAPAN CANON U.S.A. INC. ONE CANON PARK, MELVILLE, NY 117 47, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSA UGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59, 1185 XB AMSTELV EEN, THE NETHERLANDS CANON AUSTRALIA PTY. LTD. 1 THOMAS HOLT DRIVE, NORTH RYDE , SYDNEY ...
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