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Hitachi N9120 - page 1
HP Scanjet N9120 User Guide ...
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Contents 1 Use the scanner Scanner overview ................................................ ..................................... ......................... .. ......3 Scanner front panel butt ons ..................................... ............................................. ..............4 Scanner lamp setting . ................. ............ ...
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Scanner initialization or ha rdware problems .............. .................... ..................... .....................30 Check that the scanner has power ....................................................................................30 Check the USB co nnection ................... ..................... ................ .................. ...
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1 Use the scanner The following to pics describe the H P Scanjet N9120 scanner as well as how to scan or copy origin al documents. • Scanner overview • Load origina l documen ts • How to scan • Associate a quick s tart button with scan ning software • Scan from scann ing softwa re • How to copy Scanner overview 1 Front panel 2 Automatic ...
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Scanner front pan el buttons Use the butt ons on the scanner fron t panel to start a scan and to config ure some scanner settings. Icon Button name Description 1 Copy By default, print the number of copies cu rrently configured in HP Document Copy. Alternatively, start the scanning software that is assigned to this button. 2 Scan By default, start ...
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Icon Button name Description begin scanning again, press the Power Save button to wake up the scanne r. See also “ Scanner LEDs” on page 29 Scanner lamp setting The scanner supports two modes of lam p operation: • In Power Save mode, the scann er lamp times out and turns off automatically aft er about 15 minutes of i nactivity. When yo u are ...
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Weight: 49–120 g/m 2 (13–32 lb) NOTE: In the scanning softw are, set the page size to mat ch the width a nd length of the paper t hat you are scanni ng. • Scanning the f ollowing types of documents might result i n paper jams or da mage to the document s. To scan these document s, make a photocopy, an d then scan the copy instead. Wrinkled or ...
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• For small or narrow docume nts, load the edge tha t is less than 148 mm (5.8 in) pointing into the feeder so that the longer edge can be pulled into the feeder an d passed along by the f eed rollers. • When loading small or lightweigh t documents, such as A6 cards (index cards) or U.S. check carbons, lo ad a stack of at least five do cuments ...
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How to load docume nts 1. Flip up the pape r stop in the output tray that best matches the size of t he documents that you are scannin g. Select the stop posi tion that is clos est to (and beyond) the edge of your documents as th ey come out of the aut omatic document feeder (ADF). 2. Fan the stack of document pages to ensure that the pa ges do not ...
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4. Place the stack in the midd le of the input t ray. Load the st ack face up. For fastest scanning, lo ad the stack with th e left edge leading in to the ADF. NOTE: In the scanning sof tware, choose the layout setting that mat ches the orientation of the originals in t he ADF. 5. Adjust the paper guide s to the width of t he documents. Take care n ...
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Place the original face down on the sca nner glass, as indi cated by the reference mark. NOTE: In the scanning softw are, choose the layout sett ing that mat ches the orientation of the ori ginal on the sca nner glass. How to scan The basic steps for scanning are: 1. Load the o riginals. 2. Do one of t he following: •P r e s s t h e Scan ( ) butt ...
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See also • “ Load original d ocuments” on page 5 • “ Associate a quick start button with scanning software ” on page 11 • “ Scan from scanning software” on page 11 • “ Work with HP Smart Documen t Scan Software profiles” on pa ge 13 Associate a quick start but ton with scanning software The scanner includes t wo quick start ...
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Scan from ISIS- or TWAIN-complia nt scanning softw are 1. Start the scanning soft ware, and then select t he ISIS or TWAIN data source. 2. Select the settin gs that are appropriat e for the document s that you are scannin g. 3. Carry out the appropria te actions to complete the scan. For more informati on, see the online hel p for the scannin g sof ...
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2 Useful scanner features Experienced documen t management p rofessionals might be interested in the followi ng scan features that are available i n the HP Sm art Document Scan Software. Many of these features are also avai lable from any IS IS- o r TWAIN-comp liant document scanning software t hat allows yo u to modi fy the scan se ttings. • Wor ...
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3. In the Profile name box, type the name you want or acce pt the default na me. TIP: You might want to set up the new profile based on a n existing one. To d o so, select the Copy settin gs from pr ofile check box, and then select an existing profile from th e list. 4. Click Continue . The Profile Sett ings dialog box is displaye d. 5. Select the ...
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NOTE: HP recommends scanning long pages individual ly at a resolution o f 300 dpi or lower. Filter out color from a document (color dropout) You can filter out a dark ba ckground from the im age content, f or example black text on green paper or red instru ctions on a form. Removing col ors from the scan might red uce the scan file size and impro v ...
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Hitachi N9120 - page 18
NOTE: To set the scan background co lor in another scannin g software, navigat e to the ISIS or TWAIN Advanced Se ttings dialog box. On the More tab, sele ct a color from the ADF Background drop-down list. Use scanner hardware comp ression for faster scans The scanner supports multi ple le vels of JPEG comp ression to increase the rate of data tran ...
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Scan without reviewing The standard process for using the HP Smart Document Scan Software to com plete your scans is as follows: 1. Scan document pages. 2. Review the scanned d ocument pages in the HP Smart Document Scan Sof tware Scan Progress Wi ndow . Reorder, del ete, and rescan pag es as necessary. 3. Finish the scan by clicking Done Scanning ...
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Install or replace a print car tridge in the imprin ter The scanner uses an HP 51 604A print cartridge. You must purchase the print cartrid ge separate ly. 1. Raise the ADF input tray un til it clicks into place. 2. Lift the green l ever slightly, and slide t he imprinter comple tely to the lef t. 3. Raise the cart ridge stall lat ch. Chapter 2 18 ...
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4. If you are replacing an empty prin t cartridge, slide it to the right to remov e it from the cartridge stall. 5. Remove the print ca rtridge from its packaging. Pul l the tab to remove the protective tape from the nozzles. 6. Hold the new print cartridg e with the nozzles dow n and slide it into the cart ridge stall. 7. Lower the cartridge sta l ...
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1. Raise the ADF input tray un til it clicks into place. 2. Lift the green le ver slightly, an d then slide the i mprinter to the p osition that you want. NOTE: Several paper sizes are indicated in th e imprinter carriage. If you set the imprinter at the posi tion for the paper si ze that you are using, t he imprinter mark is printed abo ut 5 mm (. ...
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1. Place a single page in t he automatic docume nt feeder input tray. 2. Press the Tools ( ) button on the scanner front pane l to open the H P Scanner Tools Utility. Click the Imprin ter tab. 3. In the Cartridge Status section, click Test Imprinter . Clean the imprinter Clean the imprint er whenever the impri nter mark does not pri nt completely. ...
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3 Care and maintenance This section present s information abou t how to care for and mai ntain the scann er. • Order maintenance an d scanning supplies • Clean the aut omatic document feeder • Clean the sca nner glass • Clean the scann er fan filters • Replace the f eed roller and sepa ration pad • HP Scanner Tools Uti lity scanner main ...
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If you use the ADF several t imes per week, monthly cl eaning is recommended. Set up a cleaning rout ine that is appr opriate for the scanner. 1. Press the Power switch to the off position, and th en disconnect the USB cab le and power cable from th e scanner. 2. Open the scanner l id. Clean the automatic document feeder 23 ...
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3. Clean the clea r scanning strip on the scanner bed. Wipe the clear area with a clean, damp, lint-f ree clot h. 4. Close the sca nner lid. 5. Lift the latch on top of the ADF to open the top and side ADF access do ors. Chapter 3 24 Care and maintenance ...
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6. Locate the white strip on t he side ADF access door and t he clear scan window i nside the ADF. Wipe b oth of these are as clean with a clean , damp, lint-f ree cloth. 7. Wipe the ADF rollers wi th a clean, damp, lint-free clot h. 8. Wait several minutes fo r the rollers to dry, and th en close the ADF access doors. 9. Reconnect the US B cable a ...
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To clean the scanner gla ss, follow these step s: 1. Press the Power switch to the of f position, and t hen disconnect the U SB cable and power cable from the scanner. 2. Open the scanner lid. 3. Clean the glass by u sing a soft, lint-free cloth that has been sprayed with a mil d glass cleaner. CAUTION: Use only glass cleane r to clean the scanner ...
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3. Clean the fil ter in one of the fo llowing ways: • Use compressed air to b low the debris off of the filter. • Use a vacuum to remove the debris f rom the filter. • Rinse the filter with water. NOTE: If the filter is damaged, repl ace it with a n ew filter. To order a repl acement part, go to www.hp.com/support 4. Inspect the filter cove r ...
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4. Close all ADF access d oors, and then reconnect th e USB cable and power cable to the scanner. 5. Press the Power swi tch to the on position, and the n update the scanner mainte nance history: a . Press the Tools ( ) button on the scann er front panel to open t he HP Scanner Tools Utility. Click the Maintenance tab. b .I n t h e Feed Ro ller Mai ...
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4 Troubleshooting This section contai ns solutions for common problems with the scanner. • Scanner LEDs • Scanner initializa tion or hardware prob lems • Scanner operation p roblems • Scanner buttons are not working correctly • Automatic docu ment feeder problems • Additional t roubleshooting information For additional troubleshooting , ...
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LED indications Scanner action or condition The Power LED is lit with a steady green light. The scanner is on and rea dy to scan. The Attention LED blinks green at a medium speed. The Power LED is lit with a steady green light. The scanner is scanning an original. Both LEDs are off. There is no power to the scanner. Scanner initialization or hardwa ...
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If the problem pe rsists after verifyi ng the above items, try the following: 1. Press the Power switch to the off position, and then disconnect the po wer cable from the scanner. 2. Wait 30 seconds. 3. Reconnect the powe r cable to the scanner, and t hen press the Power switch to the on position. After 30 se conds, the Power LED is lit with a stea ...
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Hitachi N9120 - page 34
Uninstall an d then reinsta ll the H P Scanjet utilities If checking the sca nner cable connectio ns did not solve the problem, the p roblem might have occurred because of a n incomplete inst allation. Try uninstalling and then rein stalling the HP scanning utilities. 1. Press the Power switch to the of f position, and t hen disconnect the U SB cab ...
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Hitachi N9120 - page 35
Scanner l amp stay s on The scanner lamp should t ime out and turn off automat ically after a period of inactivit y (about 15 minu tes). If the scan ner lamp re mains on after a long period of inactivity, turn off the scanne r, wait 30 seconds, and then turn the sc anner back on. NOTE: The scanner lamp does not turn of f when paper is in the aut om ...
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Scanned pages a re missing at the scan destina tion When scanning with the ADF , pages that stick t ogether are scanned as on e item. The hidden pages are not scanne d. Enable Misfeed (Multi pick) Detection to sto p the scan or copy process if mul tiple pages are fed into the sc anner at on e time. To enable the Mi sfeed (Multipick) Dete ction feat ...
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Hitachi N9120 - page 37
When scanning from t he scanner glass, the it em might not be placed correctly on the scanner glass. Make sure that the ite m you are trying to scan is placed face do wn on the glass and the lid is closed. See also “ Load original d ocuments” on page 5 Scanned images are no t straight When scanning with t he automatic docume nt feeder, make su ...
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Scanning at a higher resolution than ne cessary creates a larger file with no add itional benefit. • Color scans create larg er files than do black an d white scans. • If you are scanni ng a large numb er of pages at on e time, consider sca nning fewer pages at a time to create mo re, smaller files. • Use the Kofax Virtua lReScan software to ...
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Hitachi N9120 - page 39
Buttons do not wo rk After each step, press a button to see if it is working correctly. I f the problem persists, proceed with the next step. 1. The buttons might b e disabled in the H P scanning softwa re. Ensure that t he Disa ble front panel buttons setting in the HP Scanne r Tools Utility i s cleared. 2. A cable might be l oose. Ensure tha t th ...
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Wrong profile is used whe n the Scan button is press ed If you are using the HP Smart Docum ent Scan Software, use the HP Scanner Tools Ut ility to determine which HP Smar t Document Scan Sof tware profile is assigne d to the Scan button. If nece ssary, reset the prof ile assigned to the b utton. NOTE: You can also assign an HP Smart Docu ment Scan ...
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Clear a jam from the automatic document feeder 1. Remove any loose pages f rom the automat ic document feeder (ADF) inpu t tray. 2. Lift the latch on top of t he ADF to open the t op and side ADF acce ss doors. 3. Remove any jammed pag es from the ADF input tray. Automatic document feeder problems 39 ...
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4. Remove any jammed p ages from inside the ADF. 5. Remove any jammed pag es from the ADF outpu t tray. 6. If the jammed p age still can not be removed, follow these st eps: a . Open the scanne r lid. b . Push the green tab toward the scanner lid to open the inner ADF access d oor. If the door do es not op en automa tically, gentl y pry it open . c ...
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7. Close the inner AD F access door, and then cl ose the scanner l id. 8. At the scan destinati on, examine the scan out put to determine whi ch page was the last to be completely scanned. 9. Reload the unsca nned pages in t he ADF input tray. If any pages are damag ed, do one of the f ollowing: • Photocopy th e damaged page, and t hen add the ph ...
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Automatic document feed er does not feed pap er • The automatic document feeder (ADF) access doors migh t not be securely latched. Open the ADF access do ors, and then close the doors by pressing firm ly. • A problem with the ADF hardware migh t exist. Use the fol lowing procedure to t est the ADF: ◦ Disconnect the USB ca ble and the power ca ...
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5 Accessibility Accessibility features The N9120 scanner includes the following acce ssibility features: LED Reader The LED Reader is softwa re that outputs the status of the indicator LEDs on the scanner front panel to the computer monitor as the LEDs change. T he LED Reader enables acce ssibility software tools to express what is being shown on t ...
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Index A accessibility 43 ADF clean 22 clear jams 39 cut-off images 42 feeding, troubleshoot 42 load paper 5 maintenance 22 streaks, troubleshoot 35 applications scan from 12 Attention LED 29 B background color 15 black scans, troubleshoot 34 buttons scanner front panel 4 troubleshoot 37 C clean ADF 22 scanner fan filters 26 scanner glass 25 clear j ...
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profiles assign to quick start buttons 11 in HP Smart Document Scan Softwar e 13 programs scan from 12 Q quick start buttons associate with scanning software 11 troubleshoot 38 R replace feed roller 27 replace separation pad 27 reset the scanner 30 rotate pages 14 S scan background color 15 files too large 35 from HP Smart Document Scan Softw are 1 ...
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