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Manual Apple IMAC DV,

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  • Apple IMAC DV, - page 1

    Service Source K iMac, iMac D V , iMac D V Special Edition Updated 11 July 2005 ...

  • Apple IMAC DV, - page 2

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  • Apple IMAC DV, - page 3

    Service Source K Basics iMac, iMac D V , iMac D V Special Edition ...

  • Apple IMAC DV, - page 4

    Basics Overview - 1 Ov ervie w Pr oduct Description A completely new iMac, redesigned from top to bottom, inside and out—and available in three new models: iMac, iMac DV, and iMac DV Special Edition. The computer offers several new, unique features, including translucent plastics, wireless-ready networking technology, a VGA port that provides ...

  • Apple IMAC DV, - page 5

    Basics Overview - 2 mirrored RGB out, FireWire ports, and digital video technology to name a few ...

  • Apple IMAC DV, - page 6

    Basics New Technologies - 3 Ne w T echnologies AirP ort Wir eless Networking The iMac, iMac DV, and iMac DV Special Edition computers support wireless networking using the optional AirPort wireless networking card. To participate in wireless networking, the system must have the following: • internal antenna - The antenna necessary for wireless ne ...

  • Apple IMAC DV, - page 7

    Basics New Technologies - 4 In addition, to access another computer network or Internet service provider, users need to connect a wireless access device to their network. This access can be an AirPort Base Station (a stand-alone hardware product with a wireless antenna and network/modem connections) or an AirPort Software Base Station (software run ...

  • Apple IMAC DV, - page 8

    Basics New Technologies - 5 V GA Output P ort The iMac DV and iMac DV Special Edition computer includes a port for an external video monitor, so you can mirror, or show, what’s on the computer display to a larger audience. The external monitor supports only the display sizes that are available on the internal monitor. The connector for the video ...

  • Apple IMAC DV, - page 9

    Basics Features - 6 Features Pr ocessor There are three shipping configurations: iMac (good), iMac DV (better), and iMac DV Special Edition (best). • 350-MHz (good) or 400-MHz (better/best) Power PC G3 processor • 100-MHz system and memory bus • 512K L2 cache ...

  • Apple IMAC DV, - page 10

    Basics Features - 7 Memory • 64 MB SDRAM (good/better), 128 MB SDRAM (best) of PC-100 SDRAM (168-pin, running at 100 MHz • two DIMM slots support up to 512 MB of PC-100 SDRAM DIMMS Storage • one of the following hard drives: – 6 GB EIDE (good) – 10 GB EIDE (better) – 13 GB EIDE (best) • one of the following optical drives: – 24x-spe ...

  • Apple IMAC DV, - page 11

    Basics Features - 8 Graphics Support • ATI RAGE 128 VR 4x 2D and 3D acceleration • 8 MB video SGRAM, which supports 3D features and millions of colors • 15-pin VGA connector for mirrored RGB out port (better/best) Communication • 11 MB wireless-ready (antenna in enclosure) technology • 56K V.90 modem and Group 3 Fax send/receive compatibl ...

  • Apple IMAC DV, - page 12

    Basics Features - 9 I/O • one 10/100 Mbps Ethernet RJ-45 connector for connection to either a 10Base-T or 100Base-TX hub networks • two external USB ports, 12 Mbps per port • two FireWire ports, 6-pin 400 Mbps (better/best) Sound • two built-in stereo speakers, internal microphone, dual headphone jacks, analog audio in/out line level jacks ...

  • Apple IMAC DV, - page 13

    Basics Features - 1 0 iMac Models Comparison CPU Speed • Original iMac: 233 MHz • Rev-B iMac: 233 MHz • 5-color iMacs: 266 MHz or 333 MHz • iMac, iMac DV, iMac DV Special Edition: 350 MHz (good) or 400 MHz (better and best models) L2 Cache • Original iMac: 117 MHz • Rev-B iMac: 133 MHz • 5-color iMacs: 133 MHz • iMac, iMac DV, iMac ...

  • Apple IMAC DV, - page 14

    Basics Features - 1 1 System Bus Speed • Original iMac: 66 MHz • Rev-B iMac:66 MHz • 5-color iMacs: 66 MHz • iMac, iMac DV, iMac DV Special Edition: 100 MHz Main Memory • Original iMac: 32 MB up to 128 MB • Rev-B iMac: 32 MB up to 128 MB • 5-color iMacs: 32 MB up to 128 MB • iMac, iMac DV, iMac DV Special Edition: 64 MB up to 512 MB ...

  • Apple IMAC DV, - page 15

    Basics Features - 1 2 Graphics Controller Chip • Original iMac: ATI RAGE IIc • Rev-B iMac: ATI RAGE Pro • 5-color iMacs: ATI RAGE Pro Turbo • iMac, iMac DV, iMac DV Special Edition: ATI RAGE 128 Pro 4x Graphics Memory • Original iMac: 2 MB, expandable • Rev-B iMac: 6 MB • 5-color iMacs: 6 M B • iMac, iMac DV, iMac DV Special Edition ...

  • Apple IMAC DV, - page 16

    Basics Features - 1 3 Hard Disk Drive • Original iMac: 4 G B • Rev-B iMac: 4 G B • 5-color iMacs: 6 G B • iMac, iMac DV, iMac DV Special Edition: 6 GB (iMac), 10 GB (iMac DV) or 13 GB (iMac DV Special Edition) CD Drive • Original iMac: Tray-loaded CD-ROM • Rev-B iMac: Tray-loaded CD-ROM • 5-color iMacs: Tray-loaded CD-ROM • iMac, iM ...

  • Apple IMAC DV, - page 17

    Basics Features - 1 4 Data Ports • Original iMac: U S B • Rev-B iMac: USB • 5-color iMacs: USB • iMac, iMac DV, iMac DV Special Edition: USB; optional FireWire Communication F eatures • Original iMac: 56K modem, infrared port • Rev-B iMac: 56K modem, infrared port • 5-color iMacs: 56K modem • iMac, iMac DV, iMac DV Special Edition: ...

  • Apple IMAC DV, - page 18

    Basics Views - 1 5 Vi e w s Fr ont, Side, and Rear V iew ...

  • Apple IMAC DV, - page 19

    Basics Views - 1 6 I/O Panel with Fir eWir e ...

  • Apple IMAC DV, - page 20

    Basics Views - 1 7 I/O Panel without Fir eWir e ...

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    Basics Views - 1 8 iMac Logic Board ...

  • Apple IMAC DV, - page 22

    Basics Repair Strategy/Warranty - 1 9 Repair Strate gy/W arranty Strategy and Ordering The iMac (350 MHz), iMac DV, and iMac DV Special Edition includes a 1-year complimentary carry-in warranty. Service the computer through module exchange and parts replacement. Customers can request on-site service from an Apple-Authorized Service Provider Plus (A ...

  • Apple IMAC DV, - page 23

    Basics Repair Strategy/Warranty - 2 0 Large businesses, universities, and K-12 accounts must provide a purchase order on all transactions, including orders placed through the AppleOrder (U.S. only) or ARIS (Canada only) system. USA Ordering U.S. Service providers not enrolled in AppleOrder may fax their orders to Service Provider Support (512-908- ...

  • Apple IMAC DV, - page 24

    Basics Repair Strategy/Warranty - 2 1 For U.S. inquiries, please call Service Provider Support (800-919-2775, option 1). Canadian Ordering Canadian service providers not enrolled in ARIS may fax their orders to Service Provider Support in Canada (800- 903-5284). For Canadian inquiries, please call Service Provider Support (800-217-9517). W arranty ...

  • Apple IMAC DV, - page 25

    Basics Repair Strategy/Warranty - 2 2 and AppleCare repairs. For pricing information, refer to Service Price Pages. Canada Only The iMac, iMac DV, and iMac DV Special Edition computers are covered under AppleCare. The Extended AppleCare Service Plan is also available for these products. Service Providers are reimbursed for warranty and AppleCare re ...

  • Apple IMAC DV, - page 26

    Service Source K Specifications iMac, iMac D V , iMac D V Special Edition ...

  • Apple IMAC DV, - page 27

    Specifications Introduction - 1 Introduction Specifications information for this product can be found in the Spec Database, which you can access at Service Source Online (http://service.info.apple.com) or on Service Source CD. Spec Database at Service Sour ce Online From the Service Source Online home page, click Troubleshoot and Repair to access t ...

  • Apple IMAC DV, - page 28

    Service Source K Troubleshooting iMac, iMac DV, iMac DV Special Edition ...

  • Apple IMAC DV, - page 29

    Troubleshooting Introduction - 1 Introduction This chapter contains basic theory of operations information as well as detailed Symptom/Cure tables, both of which should help you troubleshoot and repair the iMac, iMac DV and iMac DV Special Edition systems. The Symptom/Cure tables are broken down into two sections: problems that can occur at startup ...

  • Apple IMAC DV, - page 30

    Troubleshooting Block Diagram - 2 Block Diagram The following illustration provides an overview of the iMac inter- nal components and shows how they are connected. Hard Drive CD-ROM Drive Modem AirPort/ Adapter Card Main Logic Board Video Neck Board Yo k e CR T P ower Supply and Video Deflection Board Speakers , Headphone Jac ks,? ...

  • Apple IMAC DV, - page 31

    Troubleshooting Power Flow/ - 3 Power Flow Power is controlled in the iMac system by the power/analog board. Once the unit is plugged in, power flows from the AC outlet at the wall to the AC inlet on the power/analog board. From there, the power flows through the main cable on the power/analog board, to the video neck board, down converter board, l ...

  • Apple IMAC DV, - page 32

    Troubleshooting Testing for Power - 4 Testing for Power The iMac requires trickle voltage (+5 TRKL) in order to power- on. If you are experiencing power problems in the iMac unit, you will want to test for trickle power to pinpoint the location of the problem and to determine whether or not the power supply/analog board is functioning normally. If ...

  • Apple IMAC DV, - page 33

    Troubleshooting Testing for Power - 5 At the Logic Board With the iMac placed with the CRT face down on a soft surface, remove the bottom housing and the EMI cover to access the logic board. Testing J9 for +5 V Trickle Power on the Logic Board You will need a volt meter to test for power on the logic board. Refer to the picture on the next page to ...

  • Apple IMAC DV, - page 34

    Troubleshooting Testing for Power - 6 Testing DCO (Down Converter On) Voltage at C10 on the Logic Board In a No Power situation, first check for +5 V trickle power at J9 (refer to “Testing J9 for +5 V Trickle Power on the Logic Board”), then check the DCO (Down Converter On) voltage on the logic board at capacitor C10 (see figure below). The DC ...

  • Apple IMAC DV, - page 35

    Troubleshooting Testing for Power - 7 Testing J7 for Voltage on the Logic Board The following voltages measure if the down converter is providing the required voltages and are only present if the system is pow- ered on. If the following voltages are not correct, refer to the “No Power” troubleshooting symptom chart. Measure the following voltag ...

  • Apple IMAC DV, - page 36

    Troubleshooting Testing for Power - 8 Testing the Power/Analog Board Fuse First remove the bottom housing, front outer bezel, and the top rear housing to access the power/analog board. The fuse is located near the AC plug. Warning: You must unplug the iMac to do a continuity test at the power supply board fuse. You will need an ohm meter to do a co ...

  • Apple IMAC DV, - page 37

    Troubleshooting The PMU Chip - 9 The PMU Chip The PMU (Power Management Unit) is a microcontroller chip that controls all power functions for the computer. The PMU is a computer within a computer. It has memory, software, firmware, I/O, two crystals, and a CPU. Its function is to: • Tell the computer to turn on, turn off, sleep, wake, idle, etc. ...

  • Apple IMAC DV, - page 38

    Troubleshooting Resetting the PMU on the Logic Board - 1 0 Resetting the PMU on the Logic Board Resetting the PMU (Power Management Unit) on the logic board can resolve many system problems. Whenever you have a unit that fails to power up, you should follow this procedure before replacing any modules. 1 . Disconnect the power cord and check the bat ...

  • Apple IMAC DV, - page 39

    Troubleshooting Power-On Self Test - 1 1 Power-On Self Test There is a power-on self test that resides in the ROM of the iMac. This test automatically runs whenever the iMac is powered on after being fully shut down (the power-on self test does not run if the machine is only restarted). If a problem is detected during the test, you will not hear a ...

  • Apple IMAC DV, - page 40

    073-0593 Re v . A  iMac Verifying a Defective Power/Analog/Video Board Many of the po wer/analog/video boards returned to Apple as “bad” or “DOA” hav e no trouble f ound at the repair facility . It is impor tant to verify a def ective pow er/analog/video board properly before ordering a replacement. F ollow the steps belo w to v erify if ...

  • Apple IMAC DV, - page 41

    Verifying a Defective Power/Analog/Video Board - 2 2. Make sure the video board is properly seated on the CR T neck (see Figure 2). The top picture shows the video board improperly seated; the bottom picture shows it properly seated. When the video board is proper ly seated, the plastic soc k et of the video board slides up to the retaining ring on ...

  • Apple IMAC DV, - page 42

    Verifying a Defective Power/Analog/Video Board - 3 3. Check the connection of the RGB cab le to the logic board. (see Figure 3). Figure 3 RGB Cable Connection 4. Remov e the RGB cable and inspect the pins on the logic board connector (see Figure 4). If the pins are bent, carefully attempt to straighten them with a flatb lade jew eler’ s screwdri ...

  • Apple IMAC DV, - page 43

    Troubleshooting Power Button - 1 2 Power Button The power button on the front of the iMac (see Table 1 below) will power up the computer, or put it to sleep, but it will not shut the iMac down. Note: When the iMac is in Sleep mode, the amber LED pulses on and off. The power button on the keyboard (see Table 2 below) retains previous functionality. ...

  • Apple IMAC DV, - page 44

    Troubleshooting Logic Board Battery - 1 3 Logic Board Battery Important: Apple highly recommends removing the battery when handling the logic board. Make sure to use proper ESD protection when handling modules. The battery on the logic board controls the stored system settings, such as date and time. It is only necessary to test the battery when yo ...

  • Apple IMAC DV, - page 45

    Troubleshooting Ejecting a CD or DVD Disc, Part 1 - 1 4 Ejecting a CD or DVD Disc, Part 1 The CD/DVD eject mechanism is electrical rather than mechanical on the iMac. If you wish to eject a bootable CD-ROM disc at startup, simply hold down the mouse button until it ejects. If the CD is not a bootable disc, simply wait for the iMac to boot and drag ...

  • Apple IMAC DV, - page 46

    Troubleshooting Ejecting a CD or DVD Disc, Part 2 - 1 5 Ejecting a CD or DVD Disc, Part 2 There are two internal levers on a slot-loading CD-DVD drive that help center a CD-DVD disc. Some CDs and DVDs have and uneven edge which can cause enough friction to prevent the disc from ejecting. If this happens, follow these steps: 1 Take a large paperclip ...

  • Apple IMAC DV, - page 47

    Troubleshooting HFS Plus Formatted Drives - 1 6 HFS Plus Formatted Drives The hard drive in the iMac is formatted with HFS Plus (also referred to as Mac OS Extended format). It is important to note that Norton Utilities version 3.5 is not compatible with HFS Plus (or Mac OS Extended format), and in fact, can destroy data on the hard drive. Norton U ...

  • Apple IMAC DV, - page 48

    Troubleshooting Testing the Modem - 1 7 Testing the Modem The iMac ships with AppleWorks software, which can be used to test the iMac modem connection. You should run this test if the modem is not able to dial out. To perform this test: 1. Locate and launch AppleWorks. 2. From the AppleWorks New Document window, select Communications and click OK. ...

  • Apple IMAC DV, - page 49

    Troubleshooting Testing the Modem - 1 8 A good test to see if the phone line is working is to type “ATDT”, which will open the phone line. If the modem reports NO DIAL- TONE, there isn't a valid analog line connected. If the phone line works, you will hear a dial tone until you press the Return key, at which time the modem will report NO C ...

  • Apple IMAC DV, - page 50

    Troubleshooting Symptom/Cure Tables:Startup Problems Before the Finder Symptom/Cure Tables:Startup Problems Before the Finder Appears If you have trouble starting up the iMac, and the problem occurs before the Finder appears on the screen, you may have either a software or a hardware problem. Following are troubleshooting tables with problem sympto ...

  • Apple IMAC DV, - page 51

    Troubleshooting Symptom/Cure Tables:Startup Problems Before the Finder Appears No Power In a “No Power” situation, the system is completely dead. There is no LED, no hard drive power, and the screen is completely black. (Refer to “Testing for Power” ear- lier in this chapter for instructions on how to test for power at each component refer- ...

  • Apple IMAC DV, - page 52

    Troubleshooting Symptom/Cure Tables:Startup Problems Before the Finder Appears Bad power/analog/video board -Verify the fuse at F901 on the power/analog board is good. (Refer to “Testing for Power at the Power/ Analog Board Fuse” mentioned earlier in this chapter.) Did you get a “0” reading? Yes: Check/reseat all power/analog/video board ca ...

  • Apple IMAC DV, - page 53

    Troubleshooting Symptom/Cure Tables:Startup Problems Before the Finder Appears No Video or Unstable Raster Normal startup boot chime, the LED is on, and the hard drive starts up. The display, however, is solid gray. Possible Cause Possible Fix Corrupted PRAM. - Reset parameter RAM. Hold down <Command> <Option> <P> <R> during ...

  • Apple IMAC DV, - page 54

    Troubleshooting Symptom/Cure Tables:Startup Problems Before the Finder Appears Bad power/analog/video board - Check for trickle power on the logic board (Refer to “Testing J9 for +5 V Trickle Power on the Logic Board” mentioned earlier in this chapter). Trickle power is present as soon as the power cord is plugged into the computer. Did you mea ...

  • Apple IMAC DV, - page 55

    Troubleshooting Symptom/Cure Tables:Startup Problems Before the Finder Gray Screen In a “Gray Screen Raster” situation, you will get a normal startup boot chime and the system will have a green LED. The display, however, will have a solid gray screen with no cursor or desktop displayed. Possible Cause Possible Fix Corrupted system software. - B ...

  • Apple IMAC DV, - page 56

    Troubleshooting Symptom/Cure Tables:Startup Problems Before the Finder Error Beep(s) If you hear from one to five error beeps at startup with no boot chime, you have a hardware problem. The table explains how to troubleshoot and repair an iMac unit that sounds one or more error beeps at startup. Possible Cause Possible Fix No DRAM is installed or d ...

  • Apple IMAC DV, - page 57

    Troubleshooting Symptom/Cure Tables:Startup Problems Before the Finder Appears Flashing Question Mark This problem refers to a flashing question mark that appears on the screen during star- tup. Possible Cause Possible Fix Corrupted system software or software drivers. Boot from the system CD that came with the unit. Can you see the hard drive on t ...

  • Apple IMAC DV, - page 58

    Troubleshooting Symptom/Cure Tables:Startup Problems Before the Finder Appears System Hangs During Boot This problem refers to a system that begins a normal startup process with a boot chime and normal display, but then freezes before the Finder appears. Possible Cause Possible Fix System extensions caus- ing a conflict. Boot with Extensions off by ...

  • Apple IMAC DV, - page 59

    Troubleshooting Symptom/Cure Tables:Startup Problems Before the Finder Appears External device is bad. Disconnect all external devices (USB and Ethernet). Then begin reconnecting these devices one at a time (beginning with the keyboard and then the mouse) and start up the computer after each device is connected to see if one of the external devices ...

  • Apple IMAC DV, - page 60

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 2 9 Symptom/Cure Tables: System Problems After Startup If you experience system problems after a successful startup (i.e., after the Finder appears on the screen), most likely the problem is not with the iMac hardware (with the exception of some possible RAM issues). Following are ...

  • Apple IMAC DV, - page 61

    Power Macintosh 7500 Symptom Charts - 3 0 System Hangs Refer to this table if your system intermittently hangs (freezes) during normal oper- ation. Note : if your system only hangs when using a specific application, the problem is most likely with the application and not with your iMac hardware or system soft- ware. If this table does not solve the ...

  • Apple IMAC DV, - page 62

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 3 1 Distorted Video Distorted Video refers to a problem with the screen geometry or focus. Possible Cause Possible Fix System is out of focus. Adjust the focus using the Display Adjustment Utility on the MacTest Pro CD. (See “Focus” in the iMac Adjustments chapter for instruct ...

  • Apple IMAC DV, - page 63

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 3 2 Thin White Line A a thin, white horizontal line scrolls from top to bottom, or bottom to top on the iMac display. Possible Cause Possible Fix Display may need adjust- ing. Adjust the cutoff or white balance using the Display Adjustment and Display Service Utilities on the MacT ...

  • Apple IMAC DV, - page 64

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 3 3 Tinting Video Tinting Video refers to a predominant color tint or color covering the screen. Possible Cause Possible Fix Environmental causes. Verify that the iMac unit is not near other equipment (such as speakers, radios, phones, fluorescent lighting, magnets, or other elect ...

  • Apple IMAC DV, - page 65

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 3 4 Garbage Video Garbage video refers to erroneous text or characters that appear on the screen. Possible Cause Possible Fix Corrupted system soft- ware. Boot from the system CD that came with the unit. Open the Monitors and Sound control panel and change the Maximum Resolution a ...

  • Apple IMAC DV, - page 66

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 3 5 Intermittent Shut Down or Sleep An iMac with a sticking power button can generate unpredictable behavior. The iMac randomly shuts itself off or puts itself to sleep. The iMac will not start up from either the front power button or the keyboard. Possible Cause Possible Fix Impr ...

  • Apple IMAC DV, - page 67

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 3 6 Memory Error Dialog If you see a error dialog message pertaining to memory after you have a successful startup sequence (that is, a normal boot tone with no error beeps and proper video display, etc.) then refer to the table below to troubleshoot the problem. Possible Cause Po ...

  • Apple IMAC DV, - page 68

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 3 7 Can’t Wake From Sleep The computer cannot be brought out of “sleep” mode by pressing a key on the key- board. The problem is usually evident by a black screen and a pulsing amber LED. Possible Cause Possible Fix PM U Press the PMU chip on the logic board with the AC powe ...

  • Apple IMAC DV, - page 69

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 3 8 Network Problems Refer to this troubleshooting table if you are unable to switch to the Ethernet network option in the control panel or if you are unable to see any network devices. Note : if you are able to see most network devices, but one particular device does not show up ...

  • Apple IMAC DV, - page 70

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 3 9 CD_ROM or DVD-ROM Vibration CD-ROM or DVD-ROM vibration is typically caused by unbalanced discs when spinning at higher speeds in the internal CD-ROM or DVD-ROM drive. This vibration may cause the drive to have difficulty reading the disc. Possible Cause Possible Fix Bad CD-RO ...

  • Apple IMAC DV, - page 71

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 4 0 CD-ROM or DVD-ROM Won’t Eject CD-ROM or DVD-ROM disc won’t eject from the slot. Possible Cause Possible Fix Bad CD-ROM or DVD-ROM disc. 1 Press and hold down the mouse buton on startup. Note: This only works on iMac computers with Boot ROM version 2.3 or higher. To check t ...

  • Apple IMAC DV, - page 72

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 4 1 Uneven edge of the CD or DVD drive. There are two internal levers on a slot-loading CD-DVD drive that help center a CD-DVD disc. Some CDs and DVDs have and uneven edge which can cause enough friction to prevent the disc from ejecting. If this happens, follow these steps: 1 Tak ...

  • Apple IMAC DV, - page 73

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 4 2 CD-ROM or DVD-ROM Not Showing on Desktop CD-ROM and DVD-ROM problems are defined by the inability to see the CD or DVD on the desktop or to open a CD or DVD that is loaded into the drive. Possible Cause Possible Fix Bad CD-ROM or DVD-ROM disc. Try using a known-good compact di ...

  • Apple IMAC DV, - page 74

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 4 3 Hard Drive Problems Hard drive problems include a hard drive that doesn’t operate (it doesn’t spin) or a hard drive that doesn’t mount (it doesn’t appear on the desktop). Possible Cause Possible Fix Corrupted drivers. Can you see the hard drive using Drive Setup? Yes : ...

  • Apple IMAC DV, - page 75

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 4 4 Sound Out Problems Sound out problems refer to a lack of sound coming from the internal speakers (located on the front of the unit directly below the display), external speakers (connected via the I/O panel to the speaker connector on the logic board), or both. Possible Cause ...

  • Apple IMAC DV, - page 76

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 4 5 Sound In Problems Sound in problems involve the internal microphone. Symptoms could be: audio record- ing quality is poor, a high level of background noise is noticeable, or no sound is recorded. Possible Cause Possible Fix Sound control panel. Open the Simple Sound Control Pa ...

  • Apple IMAC DV, - page 77

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 4 6 Noise From Computer After Shutdown After the computer is shutdown, the computer emits a loud humming or buzzing noise that may continue for minutes or until the power cord is removed. Possible Cause Possible Fix Logic Board Replace the logic board. ...

  • Apple IMAC DV, - page 78

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 4 7 USB Problems USB problems refer to symptoms or issues that may occur with external USB devices that are attached to the iMac. This could include Apple and/or third-party USB devices. Possible Cause Possible Fix Not enough power for the USB device to function. The following err ...

  • Apple IMAC DV, - page 79

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 4 8 USB driver missing. This error message indicates the device's driver is miss- ing. Customers will need to check the instructions that came with the device and install the Mac OS driver. Bad USB connector. Connect the problem device directly into one of the iMac USB ports ...

  • Apple IMAC DV, - page 80

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 4 9 Cursor Problems This section deals with a cursor that moves on the screen, but clicking the mouse has no effect or double-clicking the mouse does not open an application, disk or server. Possible Cause Possible Fix Corrupted PRAM. Reset parameter RAM. Hold down <Command> ...

  • Apple IMAC DV, - page 81

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 5 0 USB Printer Problems This troubleshooting table deals with an iMac that cannot print to an attached, known- good USB printer. Possible Cause Possible Fix Printer is not compatible with the iMac USB bus. Verify with the manufacturer of the printer that it is iMac compatible. Ch ...

  • Apple IMAC DV, - page 82

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 5 1 Networked Printer Problems This troubleshooting table deals with an iMac that cannot print to an attached, known- good networked printer. Possible Cause Possible Fix Bad network connections. Check the network connections. Wrong version of system software is installed. Verify t ...

  • Apple IMAC DV, - page 83

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 5 2 Modem Not Recognized This table should help you troubleshoot and fix problems when the internal modem is not recognized. Follow the instructions under the “Possible Fix” column to resolve the problem. Possible Cause Possible Fix Modem Is Not Recognized: If the modem is not ...

  • Apple IMAC DV, - page 84

    Troubleshooting Symptom/Cure Tables: System Problems After Startup - 5 3 Modem Dialing Problems If the modem is having problems dialing out, refer to the table below for possible fixes. The table is divided into different sections, each with its own symptom and cure(s). Find your symptom and then follow the instructions under the “Possible Fix” ...

  • Apple IMAC DV, - page 85

    Service Source K T ake Apart iMac, iMac D V , iMac D V Special Edition ...

  • Apple IMAC DV, - page 86

    Take Apart - 1 T ools The following tools are recommended for procedures in this chapter: • phillips screwdriver (#1 and #2) • a stubby (short) phillips screwdriver • plastic flatblade screwdriver to release tabs on plastic housing • jeweler’s screwdriver • CRT discharge tool • needlenose pliers • ESD mat ...

  • Apple IMAC DV, - page 87

    Take Apart Bottom Housing With Flip Foot - 2 Procedures Bottom Housing With Flip F oot Before you begin, position the computer face down, resting the computer on an ESD mat or other soft surface. ...

  • Apple IMAC DV, - page 88

    Take Apart Bottom Housing With Flip Foot - 3 1 . Remove the two screws near the flip foot. 2 . Using a plastic flatblade screwdriver, pry the VGA vented cover off the bottom housing to access two more screws. Note: There are two service parts for the vented cover. One cover has an opening for the video out port, and the other cover does not. 3 . Re ...

  • Apple IMAC DV, - page 89

    Take Apart Bottom Housing With Flip Foot - 4 4 . Remove the two outer screws located near the video out port. Note: The bottom housing uses two sizes of screws. The two shorter screws attach near the flip foot. ...

  • Apple IMAC DV, - page 90

    Take Apart Bottom Housing With Flip Foot - 5 5 . Lift the bottom housing from the computer. ...

  • Apple IMAC DV, - page 91

    Take Apart Bottom Housing With Flip Foot - 6 6. Replacement Caution: Align the three tabs on the bottom housing with the tab slots on the front outer bezel. Ensure that the center tab is properly aligned or CDs and DVD discs may not eject from the slot. 7 . Lower the bottom housing into place and replace the screws. ...

  • Apple IMAC DV, - page 92

    Take Apart EMI Cover - 7 EMI Cov er Before you begin: • Position the computer upside down, resting the computer on an ESD mat or other soft surface. • Remove the bottom housing. ...

  • Apple IMAC DV, - page 93

    Take Apart EMI Cover - 8 1 . Remove the six screws on the EMI cover. ...

  • Apple IMAC DV, - page 94

    Take Apart EMI Cover - 9 2 . Lift the EMI cover off the computer. Note: Be careful of the VGA output port (if present). ...

  • Apple IMAC DV, - page 95

    Take Apart EMI Cover - 1 0 Replacement Note: Position the rear of the EMI cover into place first, positioning the EMI cover over the video port (if present). Continue lowering the cover into place by gently squeezing in on both sides, as you lower the cover into position. ...

  • Apple IMAC DV, - page 96

    Take Apart SDRAM DIMM - 1 1 SDRAM DIMM Before you begin, position the computer face down, resting the CRT on an ESD mat or other soft surface. ...

  • Apple IMAC DV, - page 97

    Take Apart SDRAM DIMM - 1 2 1 . With a flatbade screwdriver or coin, turn the colored latch counterclockwise on the access door. 2 . Open the access door. ...

  • Apple IMAC DV, - page 98

    Take Apart SDRAM DIMM - 1 3 3 . Push down on the plastic tabs to release the SDRAM module(s). 4 . Carefully lift the SDRAM from the slot. Note: Remove installed SDRAM from the logic board before returning the logic board to Apple. ...

  • Apple IMAC DV, - page 99

    Take Apart AirPort Card - 1 4 AirP ort Card Before you begin, position the computer face down, resting the CRT on an ESD mat or other soft surface. Note: If the AirPort Card is not installed, a protective antenna cap will be attached to the antenna. ...

  • Apple IMAC DV, - page 100

    Take Apart AirPort Card - 1 5 1 . With a flatbade screwdriver or coin, turn the colored latch to open the access door. The antenna and AirPort Card will be visible when you open the access door. ...

  • Apple IMAC DV, - page 101

    Take Apart AirPort Card - 1 6 2 . Remove the AirPort Card (which sits in the adapter card) from the card guides and AirPort connector. ...

  • Apple IMAC DV, - page 102

    Take Apart AirPort Card - 1 7 3 . Disconnect the antenna from the small hole AirPort Card. ...

  • Apple IMAC DV, - page 103

    Take Apart AirPort Card - 1 8 4 . Remove the ground clip from the AirPort Adapter Card. 5 . Using the pull tab, separate the AirPort Card from the adapter card. ...

  • Apple IMAC DV, - page 104

    Take Apart CD/HD Carrier - 1 9 CD/HD Carrier Before you begin, position the computer upside down, resting the computer on an ESD mat or other soft surface and remove the following: • bottom housing • EMI cover • SDRAM ...

  • Apple IMAC DV, - page 105

    Take Apart CD/HD Carrier - 2 0 1 . Remove the four screws (two on each side) connecting the CD/HD drive carrier to the divider panel (the metal chassis). ...

  • Apple IMAC DV, - page 106

    Take Apart CD/HD Carrier - 2 1 2 . Disconnect the following cables fro the back of the CD/HD carrier: • hard drive power cable • hard drive data cable • CD-ROM/DVD-ROM data cable • logic board cable connector ...

  • Apple IMAC DV, - page 107

    Take Apart CD/HD Carrier - 2 2 3. Tilt the CD/HD carrier forward and lift the carrier out of the computer. Note: Continue with the Take Apart procedures if you are replacing the CD-ROM, DVD-ROM, or the hard drive. ...

  • Apple IMAC DV, - page 108

    Take Apart CD-ROM / DVD-ROM - 2 3 CD-R OM / D VD-ROM Note: The procedures for removing a CD-ROM or DVD-ROM are identical. This procedure will reference the CD-ROM Take Apart. Before you begin, position the computer upside down, resting the computer on an ESD mat and remove the following: • bottom housing • EMI cover • SDRAM • CD/HD carrier ...

  • Apple IMAC DV, - page 109

    Take Apart CD-ROM / DVD-ROM - 2 4 1. Using a Phillips screwdriver, remove the CD/HD carrier mounting screws (two on each side). ...

  • Apple IMAC DV, - page 110

    Take Apart CD-ROM / DVD-ROM - 2 5 2. Carefully turn the CD/HD drive carrier over. 3 . Holding onto the CD-ROM from the rear, lift the CD-ROM carrier out of the CD/HD carrier. Important: Don’t press or squeeze the front of the CD-ROM. Squeezing the front could bend the metal housing, making it impossible to insert or remove a CD or DVD disc. ...

  • Apple IMAC DV, - page 111

    Take Apart CD-ROM / DVD-ROM - 2 6 4 . Using a jeweler’s screwdriver, remove the four screws (two on each side) on the CD/ DVD carrier. 5 . Lift the CD-ROM from its carrier. ...

  • Apple IMAC DV, - page 112

    Take Apart CD-ROM / DVD-ROM - 2 7 6 . On the back of the CD- ROM, use a jeweler’s screwdriver to remove the two screws on the adapter board. 7 . Remove the adapter board from the CD-ROM. Note: Return the CD- ROM or DVD-ROM drive to Apple without the cables, carrier, or the adapter board. Refer to the parts database for more information. ...

  • Apple IMAC DV, - page 113

    Take Apart CD-ROM / DVD-ROM - 2 8 Manual Eject Button The CD/DVD eject mechanism is electrical rather than mechanical on the iMac. If you wish to eject a bootable CD-ROM disc at startup, simply hold down the mouse button until it ejects. If the CD is not a bootable disc, simply wait for the iMac to boot and drag the CD icon to the trash can. If thi ...

  • Apple IMAC DV, - page 114

    Take Apart CD-ROM / DVD-ROM - 2 9 paper clip. The button is located on the right side of the CD slot. Note that the power must be on to eject a CD using this method. Once you eject the CD, it will extend just past the center hole in the disc to facilitate the safe removal of the disc from the drive. ...

  • Apple IMAC DV, - page 115

    Take Apart CD-ROM / DVD-ROM - 3 0 CD-R OM or DVD-R OM Module Replacement Position the CD-ROM or DVD-ROM into its carrier as shown. 1 . Check that the yellow warning label is face up. Note: if you are installing a new CD/DVD carrier, remove the blue film covering the grounding pad. ...

  • Apple IMAC DV, - page 116

    Take Apart CD-ROM / DVD-ROM - 3 1 2 . Lower the CD/DVD carrier into the CD/HD carrier. 3 . Push the CD/DVD carrier forward so the carrier tabs go through the holes on the CD/HD carrier. 4 . Replace the CD/HD carrier screws. ...

  • Apple IMAC DV, - page 117

    Take Apart CD-ROM / DVD-ROM - 3 2 5 . As a final check, t hi s i s a front view of the CD- ROM or DVD-ROM correctly installed into the CD/HD carrier. ...

  • Apple IMAC DV, - page 118

    Take Apart CD/DVD Adapter Board - 3 3 CD/D VD Adapter Board Before you begin, position the computer upside down, resting the computer on an ESD mat or other soft surface and remove the following: • bottom housing • EMI cover • SDRAM • CD/HD carrier ...

  • Apple IMAC DV, - page 119

    Take Apart CD/DVD Adapter Board - 3 4 1 . Using a jeweler’s screwdriver, remove the two screws on the CD/DVD adapter board. 2 . Remove the adapter board from the back of the CD-ROM. Note: Return the CD/DVD- ROM drive to Apple without the cables, carrier, or the adapter board. Refer to the parts database for more information. ...

  • Apple IMAC DV, - page 120

    Take Apart Hard Drive - 3 5 Hard Driv e Before you begin, position the computer upside down, resting the computer on an ESD mat or other soft surface and remove the following: • bottom housing • EMI cover • SDRAM • CD/HD carrier • CD-ROM ...

  • Apple IMAC DV, - page 121

    Take Apart Hard Drive - 3 6 1. Using a #1 Phillips screwdriver, remove the four hard drive mounting screws. Note: Support the hard drive with one hand so the hard drive doesn’t fall out of the carrier. ...

  • Apple IMAC DV, - page 122

    Take Apart Hard Drive - 3 7 2 . Remove the hard drive from the CD/HD carrier. Note: Return the drives without the cables or carriers. Exchange Apple hard drive modules in Apple packaging. Failure to comply with this requirement may result in a packaging noncompliance charge. Refer to the parts database for more information. ...

  • Apple IMAC DV, - page 123

    Take Apart Hard Drive - 3 8 Hard Drive Replacement When installing the hard drive into the CD/HD carrier, make sure the hard drive is component side up (as shown). ...

  • Apple IMAC DV, - page 124

    Take Apart Logic Board - 3 9 Logic Board Before you begin, position the computer upside down, resting the computer on an ESD mat or other soft surface and remove the following: • bottom housing • EMI cover The logic board and the down converter board are removed together (still connected to each other), and are separated once they are removed f ...

  • Apple IMAC DV, - page 125

    Take Apart Logic Board - 4 0 Note: Remove SDRAM to make cable removal easier. 1 . On the back of the CD/HD carrier,disconnect the: • hard drive power cable • hard drive data cable • CD-ROM/DVD-ROM data cable • logic board cable connector 2 . Disconnect the antenna if it’s connected to the AirPort Card, or it it’s attached to the protect ...

  • Apple IMAC DV, - page 126

    Take Apart Logic Board - 4 1 3 . Remove the five screws on the logic board and five screws on the down converter board. Note: The two screws located at the top of the down converter board (near the speakers) are larger screws than the other screws. ...

  • Apple IMAC DV, - page 127

    Take Apart Logic Board - 4 2 4 . Gently lift the down converter board and logic board out of the computer. ...

  • Apple IMAC DV, - page 128

    Take Apart Logic Board - 4 3 5 . Using a flatblade screwdriver, pry the plastic rivet off the board. Put the top half of the rivet back into the bottom half so it doesn’t get lost. ...

  • Apple IMAC DV, - page 129

    Take Apart Logic Board - 4 4 6 . Holding onto the down converter, press down on the black connector to separate the down converter board from the logic board. Note: If you are returning the logic board to Apple refer to the parts database and remove the SDRAM, any cables, the modem, the AirPort Card, and I/O panel. Replacement Note: When reinstalli ...

  • Apple IMAC DV, - page 130

    Take Apart Logic Board - 4 5 Identifying 350 MHz Logic Boards (661-2210) There are two 350 MHz logic boards in service stock under the part number 661-2210. One board has an expansion board (daughterboard) and the other does not have the expansion board. Note: The boards are completely interchangeable. The 350 MHz iMac (Slot Loading) computer origi ...

  • Apple IMAC DV, - page 131

    Take Apart Logic Board - 4 6 Identifying the V ersion 2, 350 MHz Logic Board The Version 2 board and the more recent 661- 2210 logic board (without the daughterboard) look identical, apart from the revision number on the VLSI chip. Refer to the next page for a close-up of the VLSI chip on the Version 2 board. ...

  • Apple IMAC DV, - page 132

    Take Apart Logic Board - 4 7 The Version 2 board (661-2317) will have a revision number of - 09 or -0A on the VLSI chip (as shown). Refer to the Parts Database and the Exploded View chapter, “Identifying the 350 MHz Logic Board” for more information. ...

  • Apple IMAC DV, - page 133

    Take Apart Logic Board - 4 8 Identifying the 400 MHz Logic Boards There is a new version of the 400 MHz logic board for the iMac DV and iMac Special Edition. The easiest way to identify the boards is by the daughterboard. The new Version 2 logic board (661-2316) does not have a daughterboard. Logic boards must be exchanged like-for-like. Refer to t ...

  • Apple IMAC DV, - page 134

    Take Apart Down Converter Board - 4 9 Down Con verter Board Before you begin, position the computer upside down, resting the computer on an ESD mat or other soft surface and remove the following: • bottom housing • EMI cover Note: The logic board and the down converter board are removed together (still connected to each other), and are separate ...

  • Apple IMAC DV, - page 135

    Take Apart Down Converter Board - 5 0 Note: Remove SDRAM to make cable removal easier. 1 . On the back of the CD/HD carrier, disconnect the: • hard drive power cable • hard drive data cable • CD-ROM/DVD-ROM data cable • logic board cable connector 2 . Disconnect the antenna if it’s connected to the AirPort Card, or it it’s attached to t ...

  • Apple IMAC DV, - page 136

    Take Apart Down Converter Board - 5 1 3 . Remove the five screws on the logic board and five screws on the down converter board. Note: The two down converter screws located near the speaker are larger screws than the rest of the down converter screws. ...

  • Apple IMAC DV, - page 137

    Take Apart Down Converter Board - 5 2 4 . Lift the boards out of the computer. ...

  • Apple IMAC DV, - page 138

    Take Apart Down Converter Board - 5 3 5 . Using a flatblade screwdriver, pry the rivet off the logic board. Put the top half of the rivet back into the bottom half so it doesn’t get lost. ...

  • Apple IMAC DV, - page 139

    Take Apart Down Converter Board - 5 4 6 . Holding onto the boards, press down on the black connector and separate the down converter board from the logic board. Replacement Note: When reinstalling the logic board, make sure the antenna wire is not underneath the board. ...

  • Apple IMAC DV, - page 140

    Take Apart Modem - 5 5 Modem Before you begin, position the computer upside down, resting the computer on an ESD mat or other soft surface and remove the following: • bottom housing • EMI cover • logic board Note: The modem is located on the underside of the logic board. ...

  • Apple IMAC DV, - page 141

    Take Apart Modem - 5 6 1 . With the logic board facing right side up, disconnect the cable at J12. 2 . Remove the two screws on the I/O panel. ...

  • Apple IMAC DV, - page 142

    Take Apart Modem - 5 7 3 . Turn the logic board to the underside and remove the modem screw. ...

  • Apple IMAC DV, - page 143

    Take Apart Modem - 5 8 4 . Rotate the logic board right side up again. Carefully slide the I/O panel off the logic board. Note: As you slide the I/ O panel off the logic board, support the modem with your other hand so the modem doesn’t fall off the logic board. 5 . Remove the modem from its connector slot on the underside of the logic board. ...

  • Apple IMAC DV, - page 144

    Take Apart Modem - 5 9 Modem Replacement The I/O panel and the modem are sandwiched between the logic board and the metal frame of the I/O panel. The metal frame fits on top of the logic board, over the screw holes. On the underside of the logic board, the modem fits under the metal frame Make sure the EMI shield (around the USB ports) is seated pr ...

  • Apple IMAC DV, - page 145

    Take Apart I/O Panel - 6 0 I/O Panel Before you begin, position the computer upside down, resting the computer on an ESD mat or other soft surface and remove the following: • bottom housing • EMI cover • logic board ...

  • Apple IMAC DV, - page 146

    Take Apart I/O Panel - 6 1 1 . Disconnect the cable at J12, going from the logic board to the I/O panel. 2 . Remove the two screws on the I/O panel. ...

  • Apple IMAC DV, - page 147

    Take Apart I/O Panel - 6 2 3 . Turn the logic board over and remove the modem screw. ...

  • Apple IMAC DV, - page 148

    Take Apart I/O Panel - 6 3 4 . Rotate the logic board face up again and carefully slide the I/O panel off the logic board. Note: As you slide the I/ O panel off the logic board, support the modem with your hand so the modem doesn’t fall off the logic board. ...

  • Apple IMAC DV, - page 149

    Take Apart Front Outer Bezel - 6 4 Fr ont Outer Bezel Before you begin, place the computer on an ESD mat and remove the bottom housing. ...

  • Apple IMAC DV, - page 150

    Take Apart Front Outer Bezel - 6 5 1. With a jeweler’s screwdriver, carefully remove the two tabs on the front outer bezel. Refer to the next graphic for a close-up of the tab removal. ...

  • Apple IMAC DV, - page 151

    Take Apart Front Outer Bezel - 6 6 2 . After removing the tabs, remove the screws located under the tabs. ...

  • Apple IMAC DV, - page 152

    Take Apart Front Outer Bezel - 6 7 Note: The bezel tabs fit tightly into the rear housing. A good, hard pull upward is required to release all the tabs. 3 . Insert a plastic tool underneath the bezel. 4 . Pry the outer bezel tabs from the rear housing with a plastic tool. As you push and pry the tool inside the bezel, the side tabs will start to re ...

  • Apple IMAC DV, - page 153

    Take Apart Front Outer Bezel - 6 8 6 . As the tabs start to release, pull hard on the front outer bezel to release the tabs completely. ...

  • Apple IMAC DV, - page 154

    Take Apart Top Rear Housing - 6 9 T op Rear Housing ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, rest the computer on an ESD mat and remove the following: • bottom housing • front outer bezel ...

  • Apple IMAC DV, - page 155

    Take Apart Top Rear Housing - 7 0 1 . Remove the two tabs (screw caps) on the top inner bezel. Refer to the next page for a close-up of the tab removal. ...

  • Apple IMAC DV, - page 156

    Take Apart Top Rear Housing - 7 1 2 . Pry the tabs off, and remove the two screws under each tab. ...

  • Apple IMAC DV, - page 157

    Take Apart Top Rear Housing - 7 2 3 . Position the computer face down. 4 . Remove four screws and loosen the fixed screw (at the top) on the rear housing. ...

  • Apple IMAC DV, - page 158

    Take Apart Top Rear Housing - 7 3 5 . Position the computer right side up. Push down and pull out on the rear housing to unhook the rear housing tabs that connect to the inner bezel. ...

  • Apple IMAC DV, - page 159

    Take Apart Top Rear Housing - 7 4 6 . Lift the top rear housing off the computer. ...

  • Apple IMAC DV, - page 160

    Take Apart Divider Panel - 7 5 Divider P anel Note: The divider panel is only the metal chassis with EMI foam, part number 922-4044. Many service parts, such as the speakers, power/ analog/video board, side panels, cables, and the headphone board, are connected to the divider panel. Remove the divider panel with the parts connected for easiest acce ...

  • Apple IMAC DV, - page 161

    Take Apart Divider Panel - 7 6 ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, discharge the CRT, rest the computer on an ESD mat, and remove the following: • bottom housing • front outer bezel • top rear housing ...

  • Apple IMAC DV, - page 162

    Take Apart Divider Panel - 7 7 1 . Disconnect the microphone connector located near the top of the CRT. 2 . Disconnect the anode cap. 3 . Unwrap the bendable degauss cable wraps in the upper left and upper right corners of the CRT. ...

  • Apple IMAC DV, - page 163

    Take Apart Divider Panel - 7 8 4 . Lift the degauss cable out of the way to access the side panel screws. 5 . Using a narrow shaft screwdriver, remove the four side panel screws (two on each side). ...

  • Apple IMAC DV, - page 164

    Take Apart Divider Panel - 7 9 6 . Open the CRT cable clamps. Remove the wires from the cable clamps. ...

  • Apple IMAC DV, - page 165

    Take Apart Divider Panel - 8 0 7. Partially lift the side panels (with the power/ analog/video board attached to the divider panel) up and off the inner bezel to gain access to connector P501 on the power/ analog/video board. ...

  • Apple IMAC DV, - page 166

    Take Apart Divider Panel - 8 1 8 . Disconnect P501 and P701 on the power/ analog/video board. The cables are located near the high voltage capacitor. ...

  • Apple IMAC DV, - page 167

    Take Apart Divider Panel - 8 2 9 . On the other side of the CRT neck, disconnect the brown degauss cable, P901, from the power/ analog/video board. 1 0 . Remove P901 from the cable clamp. ...

  • Apple IMAC DV, - page 168

    Take Apart Divider Panel - 8 3 1 1 . At the very bottom of the power/analog/video board, near the bottom of the CRT, disconnect P902, which is part of the audio/ headphone/ LED/ speaker cable assembly. ...

  • Apple IMAC DV, - page 169

    Take Apart Divider Panel - 8 4 1 2 . Disconnect the two black ground cables going to the video board. Caution: Be careful when working around the CRT neck rings. If the neck rings are bumped, the CRT will be knocked out of adjustment, and will require replacement of the CRT. ...

  • Apple IMAC DV, - page 170

    Take Apart Divider Panel - 8 5 1 3 . Loosen the CRT neck clamp screw. ...

  • Apple IMAC DV, - page 171

    Take Apart Divider Panel - 8 6 1 4 . Carefully pull the video board off the CRT neck. ...

  • Apple IMAC DV, - page 172

    Take Apart Divider Panel - 8 7 1 5 . Lift and remove the entire divider panel assembly off the inner bezel. Note: Continue with the Take Apart procedure to remove the service parts from the divider panel. ...

  • Apple IMAC DV, - page 173

    Take Apart Divider Panel - 8 8 1 6 . R emove the following parts to replace the divider panel shown on the next page. ...

  • Apple IMAC DV, - page 174

    Take Apart Divider Panel - 8 9 1 7 . This is the divider panel, service part number 922-4044. ...

  • Apple IMAC DV, - page 175

    Take Apart Power/Analog/Video Board - 9 0 P ower/Analog/V ideo Board Before you begin, discharge the CRT, rest the computer on an ESD mat or other soft surface and remove the following: • bottom housing • front outer bezel • top rear housing Note: There is a new power/analog/video board, part number 661-2315, Rev. 2. Refer to “Identifying t ...

  • Apple IMAC DV, - page 176

    Take Apart Power/Analog/Video Board - 9 1 ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, discharge the CRT. 1 . Disconnect the microphone connector located near the top of the CRT. 2 . Disconnect the anode cap. 3 . Unwrap the bendable degauss cable wraps in the upper left and upper right c ...

  • Apple IMAC DV, - page 177

    Take Apart Power/Analog/Video Board - 9 2 4 . Lift the degauss cable out of the way to access the side panel screws. 5 . Using a narrow shaft screwdriver, remove two screws (on each side ) that attach the side panels to the inner bezel. Note: Don’t remove the CRT screws in the four corners. ...

  • Apple IMAC DV, - page 178

    Take Apart Power/Analog/Video Board - 9 3 6. Partially lift the side panels up to gain access to connectors P501 and P701 located near the bottom of the power/ analog/video board (see next graphic). ...

  • Apple IMAC DV, - page 179

    Take Apart Power/Analog/Video Board - 9 4 7 . Disconnect P501 and P701 on the power/ analog/video board. The cables are located near the high voltage capacitor. ...

  • Apple IMAC DV, - page 180

    Take Apart Power/Analog/Video Board - 9 5 8 . On the other side of the CRT neck, disconnect P901 (the brown cable) from the power/analog/ video board. 9 . Remove P901 from the cable clamp. ...

  • Apple IMAC DV, - page 181

    Take Apart Power/Analog/Video Board - 9 6 1 0 . At the very bottom of the power/analog/video board, near the bottom of the CRT, disconnect P902. ...

  • Apple IMAC DV, - page 182

    Take Apart Power/Analog/Video Board - 9 7 1 1 . Disconnect the two ground cables from the video board. Caution: Be careful when working around the CRT neck rings. If the neck rings are bumped, the CRT will be knocked out of adjustment, and will require replacement of the CRT. ...

  • Apple IMAC DV, - page 183

    Take Apart Power/Analog/Video Board - 9 8 1 2 . Loosen the CRT neck clamp screw. ...

  • Apple IMAC DV, - page 184

    Take Apart Power/Analog/Video Board - 9 9 1 3 . Carefully pull the video board off the CRT neck. ...

  • Apple IMAC DV, - page 185

    Take Apart Power/Analog/Video Board - 1 0 0 1 4 . Holding on to the side panels, lift the power/ analog/video board from the inner bezel. ...

  • Apple IMAC DV, - page 186

    Take Apart Power/Analog/Video Board - 1 0 1 1 5 . Remove the ten screws and pinch the two standoffs to lift the power/analog board off the divider panel. ...

  • Apple IMAC DV, - page 187

    Take Apart Power/Analog/Video Board - 1 0 2 1 6 . Lift the board up and out, (off the divider panel) lifting the board toward the speakers. Replacement Note: If you’re returning the power/ analog/video board to Apple leave the cables attached to the board. ...

  • Apple IMAC DV, - page 188

    Take Apart Power/Analog/Video Board - 1 0 3 Identifying the Rev . 2 Po wer/Analog/Video Board There is a new revision of the power/analog/video board. The part number is 661-2315, Rev. 2. This board must be exchanged like-for-like. The revised board can be identified by the presence of a switch at location SW901, located near the flyback transforme ...

  • Apple IMAC DV, - page 189

    Take Apart Power/Analog/Video Board - 1 0 4 Important: The switch must be set for the type of the CRT (LG or CPT) in the computer. If the Rev. 2 power/analog/ video board or the CRT are replaced, make sure to set the switch to the appropriate position. Refer to the next page for information on how to identify an LG CRT. ...

  • Apple IMAC DV, - page 190

    Take Apart Power/Analog/Video Board - 1 0 5 One way to quicky identify an LG CRT is by the black sticker located on the left side of the CRT. The sticker covers the LG label. ...

  • Apple IMAC DV, - page 191

    Take Apart Side Panels - 1 0 6 Side Panels ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, discharge the CRT, rest the computer on an ESD mat or other soft surface and remove the following: • bottom housing • front outer bezel • ...

  • Apple IMAC DV, - page 192

    Take Apart Side Panels - 1 0 7 1 . Undo the wire wraps in the top corners or the CRT. 2 . Lift the degauss cable out of the way to access the side panel screws. There are two screws on each side. ...

  • Apple IMAC DV, - page 193

    Take Apart Side Panels - 1 0 8 3 . On the rear of the side panels, remove four screws. These screws connect the side panels to the divider panel (the metal chassis). ...

  • Apple IMAC DV, - page 194

    Take Apart Side Panels - 1 0 9 4 . At the top rear of the side panels, pull each side panel off the plastic pin. (The left and right side panels are identified when viewing the computer from the rear.) Note: To separate the left panel from the right panel, remove the rear bracket. Otherwise, lift the side panels off as a unit (next graphic) and sep ...

  • Apple IMAC DV, - page 195

    Take Apart Side Panels - 1 1 0 5 . Pull the panels out to the sides a bit, and then lift the side panels up and off the computer. ...

  • Apple IMAC DV, - page 196

    Take Apart Side Panels - 1 1 1 6 . Carefully remove the antenna wire from each side panel. 7 . Pull the side panel off the metal divider panel. If necessary, repeat these steps for the other side panel. ...

  • Apple IMAC DV, - page 197

    Take Apart Antenna - 1 1 2 Antenna ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, rest the computer on an ESD mat or other soft surface and remove the following: • antenna from the AirPort Card (if installed) or from the clear ante ...

  • Apple IMAC DV, - page 198

    Take Apart Antenna - 1 1 3 • bottom housing • front outer bezel • top rear housing • divider panel assembly ...

  • Apple IMAC DV, - page 199

    Take Apart Antenna - 1 1 4 1 . Remove the three screws and cable clip on the antenna. ...

  • Apple IMAC DV, - page 200

    Take Apart Antenna - 1 1 5 2. Important: Note how the antenna wire is routed through the side panel before removing. A close-up view of the right panel antenna is shown here. Carefully remove the antenna from the right side panel. ...

  • Apple IMAC DV, - page 201

    Take Apart Antenna - 1 1 6 3 . Carefully remove the antenna from the left side panel. ...

  • Apple IMAC DV, - page 202

    Take Apart Antenna - 1 1 7 4 . Before removing the antenna from the divider panel, mark the hole (with a pen tip) that the antenna passes through so you know which hole the antenna goes into when replacing the antenna. 5 . Lift the antenna board from the divider panel. Replacement Note: Improper antenna routing in the side panels may cause wireless ...

  • Apple IMAC DV, - page 203

    Take Apart S peakers - 1 1 8 Speakers Before you begin, rest the computer on an ESD mat or other soft surface, and remove the bottom housing. The EMI coveris removed in this photo, but it is not necessary to remove it to access the speakers. Note: Service parts package speakers as a kit. A left and right speaker will be in each kit. ...

  • Apple IMAC DV, - page 204

    Take Apart S peakers - 1 1 9 1 . Disconnect the short speaker cable next to the speaker. 2. Note: If you are certain a speaker is faulty, the easiest removal method is to gently push the speaker down in the direction of the arrow. This will bend the biggest tab (there are three tabs) that connects the speaker to the divider panel. 3 . Twist the spe ...

  • Apple IMAC DV, - page 205

    Take Apart Headphone Board - 1 2 0 Headphone Board ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, remove the: • bottom housing • front outer bezel • top rear housing • divider panel assembly (with side panels, power/ analog b ...

  • Apple IMAC DV, - page 206

    Take Apart Headphone Board - 1 2 1 1 . Turn the divider panel over. 2 . Remove the speaker to access the headphone/ audio board screw. 3. Using a stubby (short) screwdriver, remove the screw. 4 . Disconnect the connector from the heaphone board. 5 . Remove the headphone board from the divider panel. ...

  • Apple IMAC DV, - page 207

    Take Apart Power/LED Board - 1 2 2 P ower/LED Board ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, discharge the CRT, rest the computer on an ESD mat or other soft surface, and remove the following: • bottom housing • front outer ...

  • Apple IMAC DV, - page 208

    Take Apart Power/LED Board - 1 2 3 1 . Turn the divider panel over and remove the speaker to access the power/LED board screw. 2 . Using a stubby screwdriver, remove the screw. 3 . Disconnect the cable from the connector. 4 . Remove the power/LED board from the divider panel. ...

  • Apple IMAC DV, - page 209

    Take Apart CRT - 1 2 4 CR T ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, discharge the CRT, rest the computer on an ESD mat or other soft surface, and remove the following: • bottom housing • front outer bezel • top rear hous ...

  • Apple IMAC DV, - page 210

    Take Apart CRT - 1 2 5 1 . Remove the four CRT screws and the ground wire. 2 . Lift the CRT from the inner bezel. Caution: Be careful when working around the CRT neck rings. If the neck rings are bumped, the CRT will be knocked out of adjustment, and will require replacement of the CRT. ...

  • Apple IMAC DV, - page 211

    Take Apart CRT - 1 2 6 Replacing the CR T CR T Notice, July 2005 Two vendors (LG and CPT) previously supplied the CRT for all iMac computers with a slot-loading CD-ROM, DVD-ROM, or CD-RW drive. As of July 2005, Apple Service will carry only the CRT supplied by CPT (shown) for the Northern Hemisphere (922-3877). Apple Service will continue to carry ...

  • Apple IMAC DV, - page 212

    Take Apart CRT - 1 2 7 Southern Hemisphere (922-3878) and Equatorial (922-3879) regions until further notice. Refer to Knowledge Base article 95060: “iMac: How to Identify CRT in Models With Slot-Loading Disc Drives” for more information. ...

  • Apple IMAC DV, - page 213

    Take Apart CRT - 1 2 8 1 . When you replace the CRT, identify if the computer has an LG or Hon Hai power/analog board installed. • Hon Hai boards have a switch at SW901 (see graphic). • LG boards do not have a switch at SW901 and are not compatible with the CPT CRT. Important: The CPT CRT must be paired with a Hon Hai power/analog board, either ...

  • Apple IMAC DV, - page 214

    Take Apart CRT - 1 2 9 2 . If you have an LG board, (shown on the left) you need to order a Hon Hai board: 661-2465 or 661-2315. 3 . Set the switch on the Hon Hai board, SW901 to CPT. ...

  • Apple IMAC DV, - page 215

    Take Apart CRT - 1 3 0 Switch Settings f or the LG CR T If you have an LG CRT, and a Hon Hai power/analog board, set the switch on the Hon Hai board to LG. One way to quickly identify an LG CRT is by the black sticker located on the left side of the CRT. The sticker covers the LG vendor label. Refer to Kbase article 95060 for more information on ho ...

  • Apple IMAC DV, - page 216

    Take Apart Microphone - 1 3 1 Micr ophone ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, discharge the CRT, rest the computer on an ESD mat or other soft surface, and remove the following: • bottom housing • front outer bezel • ...

  • Apple IMAC DV, - page 217

    Take Apart Microphone - 1 3 2 1 . Disconnect the microphone connector. If you can’t access the microphone connector, unwrap the bendable degauss cable wrap. 2 . Pull the microphone from the inner bezel. ...

  • Apple IMAC DV, - page 218

    Take Apart Microphone - 1 3 3 Replacing the Microphone 1 . Insert the microphone into the inner bezel with the loop facing down, toward the CRT. 2 . Push the microphone through the hole on the inner bezel (see photo on the next page). ...

  • Apple IMAC DV, - page 219

    Take Apart Microphone - 1 3 4 3 . Check that the microphone protrudes through the inner bezel hole. ...

  • Apple IMAC DV, - page 220

    Adjustments Adjustment Tools - 1 Adjustment T ools The following items are needed to perform video adjustments on the slot- loading iMacs: • Display Adjustment Utility 4.0 • jumper adjustment tool (922-4165) • light meter Model R77 The utility can be found on the Service Source CD or online at: http:// service.info.apple.com. ...

  • Apple IMAC DV, - page 221

    Adjustments Adjustment Tools - 2 Light Meter Setup This topic covers setup for light meter Model R77, service part number 076- 0310. Note: The adjustments were optimized for light meter Model R77. To obtain more consistent color results, use only the R77 light meter when performing color adjustments on the slot-load iMac. ...

  • Apple IMAC DV, - page 222

    Adjustments Adjustment Tools - 3 Model R77 Before you begin, remove the 10X multiplier plate from the lens. Three scales are shown on the light meter: • 200-1000 fc • 50-250 fc • 10-50 fcT Because display screen luminance typically ranges from 10 to 50 fc, take readings from the bottom scale only. ...

  • Apple IMAC DV, - page 223

    Adjustments Adjustment Tools - 4 To measure a display screen’s luminance, 1 . Set the scale switch to the bottom position (to set up the 10-50 fc scale). 2 . Place the lens against the middle of the screen and read the bottom scale. Note: When the light meter is not in use, slide the scale switch to its top position, and store the meter in its pr ...

  • Apple IMAC DV, - page 224

    Adjustments Adjustment Tools - 5 If you suspect the light meter is giving false readings, verify the readings with a known-good light meter or photometer. Also check the age of the R77 light meter by its four-digit manufacturing date stamp (such as 0398 for March 1998). Caution: Dropping the meter can permanently damage its accuracy. A shock-damage ...

  • Apple IMAC DV, - page 225

    Adjustments Adjustment Tools - 6 Jumper Adjustment T ool The jumper adjustment tool (922-4165) must be installed to save cutoff and white balance adjustments to the factory space. Continue with the procedures for instructions on installing the jumper. ...

  • Apple IMAC DV, - page 226

    Adjustments Adjustment Tools - 7 ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. 1 . Remove the bottom housing and the top rear housing to access the video board. ...

  • Apple IMAC DV, - page 227

    Adjustments Adjustment Tools - 8 2. With the power off, remove the left ground cable from the video board. ...

  • Apple IMAC DV, - page 228

    Adjustments Adjustment Tools - 9 3 . Connect one end of the jumper adjustment tool (922-4165) to the video board pin. 4 . Connect the other end to one of the ground pins. 5 . Power on the iMac and begin the adjustments. ...

  • Apple IMAC DV, - page 229

    Adjustments Focus Adjustment - 1 0 F ocus Adjustment ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. 1 . Remove the bottom housing and the top rear housing to access the focus potentiometer on the flyback transformer. Note: Make sure the jumper adjustm ...

  • Apple IMAC DV, - page 230

    Adjustments Focus Adjustment - 1 1 2 . Power on the iMac. 3 . Open the Display Adjustment Utility and select the Focus test pattern from the Pattern menu. ...

  • Apple IMAC DV, - page 231

    Adjustments Focus Adjustment - 1 2 4 . Adjust the focus control on the flyback transformer until the focus test pattern reaches the best front- of-screen performance. ...

  • Apple IMAC DV, - page 232

    Adjustments Screen Voltage Setup - 1 3 Screen V oltage Setup ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Set the screen voltage: • in a dimly lit room • before performing the cutoff and white balance adjustments ...

  • Apple IMAC DV, - page 233

    Adjustments Screen Voltage Setup - 1 4 1 . Remove the bottom housing and the top rear housing to access the flyback transformer that contains the screen voltage potentiometer. ...

  • Apple IMAC DV, - page 234

    Adjustments Screen Voltage Setup - 1 5 2. With the power off, remove the left ground cable from the video board. ...

  • Apple IMAC DV, - page 235

    Adjustments Screen Voltage Setup - 1 6 3 . Connect the jumper adjustment tool (922- 4165) to the video board pin. Refer to the “Jumper Adjustment Tool” procedure mentioned earlier in this section. Without the jumper installed, cutoff and white balance adjustments cannot be saved. The jumper enables writing the new settings to the factory space. ...

  • Apple IMAC DV, - page 236

    Adjustments Screen Voltage Setup - 1 7 5 . Open the Display Adjustment Utility and select the Color tab. 6 . Set the Contrast to maximum and the Brightness to midrange. 7 . Set the resolution to 800 x 600 in the Monitors control panel. ...

  • Apple IMAC DV, - page 237

    Adjustments Screen Voltage Setup - 1 8 8 . Select the Gray Bars test pattern from the Pattern menu. ...

  • Apple IMAC DV, - page 238

    Adjustments Screen Voltage Setup - 1 9 9 . Looking at the Gray Bar test pattern, turn the screen voltage knob on the flyback transformer until: • the first bar is black • the second bar is barely visible • the third bar is a dark gray Note: The surrounding raster should also be black. 1 0 . When the requirements in step 10 are met, the screen ...

  • Apple IMAC DV, - page 239

    Adjustments Cutoff Adjustment - 2 0 Cutof f Adjustment ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Perform the cutoff adjustment: • whenever you replace the CRT or the power/analog /video board • prior to the white balance adjustment • in a d ...

  • Apple IMAC DV, - page 240

    Adjustments Cutoff Adjustment - 2 1 Set the Screen Voltage if you haven’t done so already. Refer to “Screen Voltage Setup” mentioned earlier in this section. 1 . Remove the bottom housing and the top rear housing to access the video board. 2. With the power off, remove the left ground cable from the video board. ...

  • Apple IMAC DV, - page 241

    Adjustments Cutoff Adjustment - 2 2 3 . Connect the jumper adjustment tool (see graphic). Refer to “Jumper Adjustment Tool” mentioned earlier in this section. 4 . Power on the computer. Make sure the monitor has been on for at least 10 minutes before making adjustments. ...

  • Apple IMAC DV, - page 242

    Adjustments Cutoff Adjustment - 2 3 5 . Open the Display Adjustment Utility and select the Color tab. 6 . Set the drive and cutoff controls to their midpoint positions. Note: The Revert and Save buttons are normally dimmed until a slider bar is moved. If you need to return to the previous color setting, either select “Color Revert” from the Fil ...

  • Apple IMAC DV, - page 243

    Adjustments Cutoff Adjustment - 2 4 used if all the color drive controls are set to zero, and the screen is completely black. The Command-R function has the same function as Color Revert (from the File menu) and the Revert button on the Color tab window. ...

  • Apple IMAC DV, - page 244

    Adjustments Cutoff Adjustment - 2 5 7 . Select the Gray Bars test pattern from the Pattern menu. ...

  • Apple IMAC DV, - page 245

    Adjustments Cutoff Adjustment - 2 6 Note: This procedure should be performed in a dimly lit room. 8 . Look at the Gray Bar Test pattern. • The bars should have no predominant color. • The leftmost bar should be black. • The second bar from the left should be barely visible. • The third bar should be dark gray. ...

  • Apple IMAC DV, - page 246

    Adjustments Cutoff Adjustment - 2 7 9 . Select the Color tab window. 1 0 . Adjust the red, green, and blue cutoff controls until the second bar (from the left) on the Gray Bars test pattern is barely visible and there is no predominant color. ...

  • Apple IMAC DV, - page 247

    Adjustments Cutoff Adjustment - 2 8 1 1 . If there is a predominant color in the three bars on the left, continue adjusting the color controls accordingly until there is no predominant color. When you are finished, you should see shades ranging from black and white. Note: Depending on the monitor resolution selected, the number of gray bars display ...

  • Apple IMAC DV, - page 248

    Adjustments Cutoff Adjustment - 2 9 1 2 . Click the Save button to save your adjustments. 1 3 . Proceed to the white balance adjustment. ...

  • Apple IMAC DV, - page 249

    Adjustments White Balance - 3 0 White Balance Before you begin, make sure the: • cutoff is set correctly • monitor has been on for at least 10 minutes. • jumper adjustment tool is connected to the video board (refer to “Jumper Adjustment Tool” mentioned earlier in this section). • room is dimly lit ...

  • Apple IMAC DV, - page 250

    Adjustments White Balance - 3 1 1 . Open the Display Service Utility and select the Gray Bars test pattern from the Pattern menu. ...

  • Apple IMAC DV, - page 251

    Adjustments White Balance - 3 2 2 . Adjust the red, green, and blue drive controls until there is no predominant color. ...

  • Apple IMAC DV, - page 252

    Adjustments White Balance - 3 3 3. Select “White” from the Pattern menu to display the all-white test pattern. 4 . Hold the light meter against the center of the all-white screen. The screen luminance reading should be 33± 5fc (foot candles) on the light meter Model R77. If the luminance readings are not within spec, verify the meter is functi ...

  • Apple IMAC DV, - page 253

    Adjustments White Balance - 3 4 5 . Click the Save button to save your settings. 6 . Restart the computer and reset the parameter RAM (PRAM) to apply the newly saved cutoff and white balance adjustments to the Factory Setting. To reset the PRAM, hold down the <Command><Option><P> and <R> keys after Restart is selected from t ...

  • Apple IMAC DV, - page 254

    Adjustments White Balance - 3 5 Note: If you don’t restart the computer, the iMac will display the last settings made on the iMac. 7 . Open the Monitors control panel. 8 . Select the Geometry icon. ...

  • Apple IMAC DV, - page 255

    Adjustments White Balance - 3 6 9 . Click the Factory Settings button. ...

  • Apple IMAC DV, - page 256

    Adjustments Geometry Adjustments - 3 7 Geometry Adjust- ments Before you begin, connect the jumper adjustment tool to the video board (refer to the “Jumper Adjustment Tool” mentioned earlier in this section. ...

  • Apple IMAC DV, - page 257

    Adjustments Geometry Adjustments - 3 8 1 . Open the Display Adjustment Utility. 2 . Select the Geometry tab. ...

  • Apple IMAC DV, - page 258

    Adjustments Geometry Adjustments - 3 9 3 . Select a resolution for adjustment from the Resolution menu. Note: Don’t use the control strip or Monitors control panel to set the resolution. ...

  • Apple IMAC DV, - page 259

    Adjustments Geometry Adjustments - 4 0 4 . Adjust the geometry settings by moving the appropriate slider bar. 5 . Click the Save button to save the adjustments for that resolution. Note: Repeat steps 2-4 (for each resolution) when adjusting width, height, horizontal, vertical, keystone, and pincushion. 6 . Restart the computer and reset the paramet ...

  • Apple IMAC DV, - page 260

    Adjustments Geometry Adjustments - 4 1 7 . To reset the PRAM, hold down the <Command><Option><P> and <R> keys after Restart is selected from the Special menu. Note: If you don’t restart the computer, the iMac will display the previous user geometry settings made on the iMac. 8 . Open the Monitors control panel. 9 . Select ...

  • Apple IMAC DV, - page 261

    Adjustments Geometry Adjustments - 4 2 1 0 . Click on the Factory Settings button in the Geometry window. 1 1 . Close the Monitor control panel. Note: Rotation, Parallelogram, Pincushion Balance, and S Correction adjustments are resolution independent. Adjusting at one resolution will apply to all resolutions. Simply make the changes and click the ...

  • Apple IMAC DV, - page 262

    Adjustments S Correction Adjustment - 4 3 S Correction Adjustment 1 . Open the Display Adjustment Utility and select “White Grid” from the Pattern menu. 2 . Check that all the squares on the White Grid test pattern appear equal in size. If the squares look fine, there is no need for this adjustment. If the squares don’t look equal in size, go ...

  • Apple IMAC DV, - page 263

    Adjustments S Correction Adjustment - 4 4 3 . Open the Display Adjustment Utility, and select the Geometry tab. 4 . If the squares need adjusting, move the S Correction slider bar. 5 . Select the White Grid test pattern again from the Pattern menu and check that all the squares on the White Grid test pattern appear equal in size. If the squares nee ...

  • Apple IMAC DV, - page 264

    Adjustments S Correction Adjustment - 4 5 6 . When all the squares look uniform on the S Correction test pattern, go back to the Geometry tab window and click the Save button. 7 . Restart the computer and reset the parameter RAM (PRAM) to save these adjustments to the Factory Setting. To reset the PRAM, hold down the <Command><Option>&l ...

  • Apple IMAC DV, - page 265

    Adjustments S Correction Adjustment - 4 6 Note: If you don’t restart the computer, the iMac will display the last settings made on the iMac. 8 . Open the Monitors control panel. 9 . Select the Geometry icon. ...

  • Apple IMAC DV, - page 266

    Adjustments S Correction Adjustment - 4 7 1 0 . Click on the Factory Settings button in the Geometry window. Note: Before returning the iMac to the customer, display the focus test pattern again and verify that the focus is acceptable after all of the adjustments have been completed. ...

  • Apple IMAC DV, - page 267

    Adjustments Sticking Power Button - 4 8 Sticking Po wer Button Apple has found that the largest contributor to a stuck power button is an improperly aligned front power-on LED. If the front power-on LED is not centered properly within the inner button, the inner power button can become stuck between the LED and the inner bezel resulting in the foll ...

  • Apple IMAC DV, - page 268

    Adjustments Sticking Power Button - 4 9 from either the front power button or the keyboard • Intermittent shut down or sleep: the computer will randomly shut itself off or put itself to sleep Apple has taken steps to resolve the LED alignment issue in slot-loading iMacs with serial numbers equal to or greater than xxx008xxxxxx. Follow the LED Ali ...

  • Apple IMAC DV, - page 269

    Adjustments Sticking Power Button - 5 0 Repair Order. Enter the adjustment part number 011-0206, “Power Button/LED Alignment” into the appropriate section in AppleOrder. ...

  • Apple IMAC DV, - page 270

    Adjustments LED Alignment Procedure - 5 1 LED Alignment Procedure 1 . Remove the four screws that secure the bottom housing to the computer. ...

  • Apple IMAC DV, - page 271

    Adjustments LED Alignment Procedure - 5 2 2 . Lift the bottom housing off the computer. ...

  • Apple IMAC DV, - page 272

    Adjustments LED Alignment Procedure - 5 3 3 . Position the iMac so that it is directly in front of you. 4 . Looking straight on at the inner power button, determine if the LED is centered in the middle of the inner power button (as shown in the graphic). ...

  • Apple IMAC DV, - page 273

    Adjustments LED Alignment Procedure - 5 4 5 . If the LED is not centered properly (as shown in the top graphic), use a small plastic video alignment tool (see bottom graphic) to gently coerce the LED so that it is centered in the middle of the inner button. 6 . Test to make sure that the inner button no longer sticks by pressing the inner button se ...

  • Apple IMAC DV, - page 274

    Adjustments LED Alignment Procedure - 5 5 7 . Replace the bottom housing, making sure to align the tabs on the front. 8 . If the button continues to stick after the LED has been properly aligned, you may have to lightly sand the inner bezel. Sand the area surrounding the inner button to reduce the contact between the inner button and inner bezel. I ...

  • Apple IMAC DV, - page 275

    Adjustments LED Alignment Procedure - 5 6 Inner Bezel Sanding 1 . Remove the inner power button so that the LED is exposed, as shown in the graphic. 2. Using a 180 grit or higher (Silicon Carbide) wet/dry sandpaper, lightly sand the edge of the lower section of the button recess (indicated by the red arrows). Sand the edge until you have removed an ...

  • Apple IMAC DV, - page 276

    Adjustments LED Alignment Procedure - 5 7 slight uniform radius around the entire edge of the button recess. 3 . Clean out the inner button recess making sure to remove any debris that may have deposited during the sanding process. 4. Reinstall the inner button and spring. Reimbursement Pr ocedure To get reimbursed for this procedure, fill out a Se ...

  • Apple IMAC DV, - page 277

    Adjustments LED Alignment Procedure - 5 8 adjustment part number 011-0206, “Power Button/LED Alignment” into the appropriate section in AppleOrder. ...

  • Apple IMAC DV, - page 278

    Take Apart Down Converter Board - 5 4 6 . Holding onto the boards, press down on the black connector and separate the down converter board from the logic board. Replacement Note: When reinstalling the logic board, make sure the antenna wire is not underneath the board. ...

  • Apple IMAC DV, - page 279

    Take Apart Modem - 5 5 Modem Before you begin, position the computer upside down, resting the computer on an ESD mat or other soft surface and remove the following: • bottom housing • EMI cover • logic board Note: The modem is located on the underside of the logic board. ...

  • Apple IMAC DV, - page 280

    Take Apart Modem - 5 6 1 . With the logic board facing right side up, disconnect the cable at J12. 2 . Remove the two screws on the I/O panel. ...

  • Apple IMAC DV, - page 281

    Take Apart Modem - 5 7 3 . Turn the logic board to the underside and remove the modem screw. ...

  • Apple IMAC DV, - page 282

    Take Apart Modem - 5 8 4 . Rotate the logic board right side up again. Carefully slide the I/O panel off the logic board. Note: As you slide the I/ O panel off the logic board, support the modem with your other hand so the modem doesn’t fall off the logic board. 5 . Remove the modem from its connector slot on the underside of the logic board. ...

  • Apple IMAC DV, - page 283

    Take Apart Modem - 5 9 Modem Replacement The I/O panel and the modem are sandwiched between the logic board and the metal frame of the I/O panel. The metal frame fits on top of the logic board, over the screw holes. On the underside of the logic board, the modem fits under the metal frame Make sure the EMI shield (around the USB ports) is seated pr ...

  • Apple IMAC DV, - page 284

    Take Apart I/O Panel - 6 0 I/O Panel Before you begin, position the computer upside down, resting the computer on an ESD mat or other soft surface and remove the following: • bottom housing • EMI cover • logic board ...

  • Apple IMAC DV, - page 285

    Take Apart I/O Panel - 6 1 1 . Disconnect the cable at J12, going from the logic board to the I/O panel. 2 . Remove the two screws on the I/O panel. ...

  • Apple IMAC DV, - page 286

    Take Apart I/O Panel - 6 2 3 . Turn the logic board over and remove the modem screw. ...

  • Apple IMAC DV, - page 287

    Take Apart I/O Panel - 6 3 4 . Rotate the logic board face up again and carefully slide the I/O panel off the logic board. Note: As you slide the I/ O panel off the logic board, support the modem with your hand so the modem doesn’t fall off the logic board. ...

  • Apple IMAC DV, - page 288

    Take Apart Front Outer Bezel - 6 4 Fr ont Outer Bezel Before you begin, place the computer on an ESD mat and remove the bottom housing. ...

  • Apple IMAC DV, - page 289

    Take Apart Front Outer Bezel - 6 5 1. With a jeweler’s screwdriver, carefully remove the two tabs on the front outer bezel. Refer to the next graphic for a close-up of the tab removal. ...

  • Apple IMAC DV, - page 290

    Take Apart Front Outer Bezel - 6 6 2 . After removing the tabs, remove the screws located under the tabs. ...

  • Apple IMAC DV, - page 291

    Take Apart Front Outer Bezel - 6 7 Note: The bezel tabs fit tightly into the rear housing. A good, hard pull upward is required to release all the tabs. 3 . Insert a plastic tool underneath the bezel. 4 . Pry the outer bezel tabs from the rear housing with a plastic tool. As you push and pry the tool inside the bezel, the side tabs will start to re ...

  • Apple IMAC DV, - page 292

    Take Apart Front Outer Bezel - 6 8 6 . As the tabs start to release, pull hard on the front outer bezel to release the tabs completely. ...

  • Apple IMAC DV, - page 293

    Take Apart Top Rear Housing - 6 9 T op Rear Housing ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, rest the computer on an ESD mat and remove the following: • bottom housing • front outer bezel ...

  • Apple IMAC DV, - page 294

    Take Apart Top Rear Housing - 7 0 1 . Remove the two tabs (screw caps) on the top inner bezel. Refer to the next page for a close-up of the tab removal. ...

  • Apple IMAC DV, - page 295

    Take Apart Top Rear Housing - 7 1 2 . Pry the tabs off, and remove the two screws under each tab. ...

  • Apple IMAC DV, - page 296

    Take Apart Top Rear Housing - 7 2 3 . Position the computer face down. 4 . Remove four screws and loosen the fixed screw (at the top) on the rear housing. ...

  • Apple IMAC DV, - page 297

    Take Apart Top Rear Housing - 7 3 5 . Position the computer right side up. Push down and pull out on the rear housing to unhook the rear housing tabs that connect to the inner bezel. ...

  • Apple IMAC DV, - page 298

    Take Apart Top Rear Housing - 7 4 6 . Lift the top rear housing off the computer. ...

  • Apple IMAC DV, - page 299

    Take Apart Divider Panel - 7 5 Divider P anel Note: The divider panel is only the metal chassis with EMI foam, part number 922-4044. Many service parts, such as the speakers, power/ analog/video board, side panels, cables, and the headphone board, are connected to the divider panel. Remove the divider panel with the parts connected for easiest acce ...

  • Apple IMAC DV, - page 300

    Take Apart Divider Panel - 7 6 ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, discharge the CRT, rest the computer on an ESD mat, and remove the following: • bottom housing • front outer bezel • top rear housing ...

  • Apple IMAC DV, - page 301

    Take Apart Divider Panel - 7 7 1 . Disconnect the microphone connector located near the top of the CRT. 2 . Disconnect the anode cap. 3 . Unwrap the bendable degauss cable wraps in the upper left and upper right corners of the CRT. ...

  • Apple IMAC DV, - page 302

    Take Apart Divider Panel - 7 8 4 . Lift the degauss cable out of the way to access the side panel screws. 5 . Using a narrow shaft screwdriver, remove the four side panel screws (two on each side). ...

  • Apple IMAC DV, - page 303

    Take Apart Divider Panel - 7 9 6 . Open the CRT cable clamps. Remove the wires from the cable clamps. ...

  • Apple IMAC DV, - page 304

    Take Apart Divider Panel - 8 0 7. Partially lift the side panels (with the power/ analog/video board attached to the divider panel) up and off the inner bezel to gain access to connector P501 on the power/ analog/video board. ...

  • Apple IMAC DV, - page 305

    Take Apart Divider Panel - 8 1 8 . Disconnect P501 and P701 on the power/ analog/video board. The cables are located near the high voltage capacitor. ...

  • Apple IMAC DV, - page 306

    Take Apart Divider Panel - 8 2 9 . On the other side of the CRT neck, disconnect the brown degauss cable, P901, from the power/ analog/video board. 1 0 . Remove P901 from the cable clamp. ...

  • Apple IMAC DV, - page 307

    Take Apart Divider Panel - 8 3 1 1 . At the very bottom of the power/analog/video board, near the bottom of the CRT, disconnect P902, which is part of the audio/ headphone/ LED/ speaker cable assembly. ...

  • Apple IMAC DV, - page 308

    Take Apart Divider Panel - 8 4 1 2 . Disconnect the two black ground cables going to the video board. Caution: Be careful when working around the CRT neck rings. If the neck rings are bumped, the CRT will be knocked out of adjustment, and will require replacement of the CRT. ...

  • Apple IMAC DV, - page 309

    Take Apart Divider Panel - 8 5 1 3 . Loosen the CRT neck clamp screw. ...

  • Apple IMAC DV, - page 310

    Take Apart Divider Panel - 8 6 1 4 . Carefully pull the video board off the CRT neck. ...

  • Apple IMAC DV, - page 311

    Take Apart Divider Panel - 8 7 1 5 . Lift and remove the entire divider panel assembly off the inner bezel. Note: Continue with the Take Apart procedure to remove the service parts from the divider panel. ...

  • Apple IMAC DV, - page 312

    Take Apart Divider Panel - 8 8 1 6 . R emove the following parts to replace the divider panel shown on the next page. ...

  • Apple IMAC DV, - page 313

    Take Apart Divider Panel - 8 9 1 7 . This is the divider panel, service part number 922-4044. ...

  • Apple IMAC DV, - page 314

    Take Apart Power/Analog/Video Board - 9 0 P ower/Analog/V ideo Board Before you begin, discharge the CRT, rest the computer on an ESD mat or other soft surface and remove the following: • bottom housing • front outer bezel • top rear housing Note: There is a new power/analog/video board, part number 661-2315, Rev. 2. Refer to “Identifying t ...

  • Apple IMAC DV, - page 315

    Take Apart Power/Analog/Video Board - 9 1 ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. 1 . Disconnect the microphone connector located near the top of the CRT. 2 . Disconnect the anode cap. 3 . Unwrap the bendable degauss cable wraps in the upper le ...

  • Apple IMAC DV, - page 316

    Take Apart Power/Analog/Video Board - 9 2 4 . Lift the degauss cable out of the way to access the side panel screws. 5 . Using a narrow shaft screwdriver, remove the four side panel screws (two on each side) that attach the left and right side panels to the inner bezel. ...

  • Apple IMAC DV, - page 317

    Take Apart Power/Analog/Video Board - 9 3 6 . Open the CRT cable clamps. Remove the wires from the cable clamps. ...

  • Apple IMAC DV, - page 318

    Take Apart Power/Analog/Video Board - 9 4 7. Partially lift the side panels (with the power/ analog/video board attached to the divider panel) up and off the inner bezel to gain access to connector P501 on the power/ analog/video board. ...

  • Apple IMAC DV, - page 319

    Take Apart Power/Analog/Video Board - 9 5 8 . Disconnect P501 and P701 on the power/ analog/video board. The cables are located near the high voltage capacitor. ...

  • Apple IMAC DV, - page 320

    Take Apart Power/Analog/Video Board - 9 6 9 . On the other side of the CRT neck, disconnect the brown degauss cable, P901, from the power/ analog/video board. Remove P901 from the cable clamp. ...

  • Apple IMAC DV, - page 321

    Take Apart Power/Analog/Video Board - 9 7 1 0 . At the very bottom of the power/analog/video board, near the bottom of the CRT, disconnect P902, which is part of the audio/headphone/ LED/speaker cable assembly. ...

  • Apple IMAC DV, - page 322

    Take Apart Power/Analog/Video Board - 9 8 1 1 . Disconnect the two ground cables on the video board. Caution: Be careful when working around the CRT neck rings. If the neck rings are bumped, the CRT will be knocked out of adjustment, and will require replacement of the CRT. ...

  • Apple IMAC DV, - page 323

    Take Apart Power/Analog/Video Board - 9 9 1 2 . Loosen the CRT neck clamp screw. ...

  • Apple IMAC DV, - page 324

    Take Apart Power/Analog/Video Board - 1 0 0 1 3 . Carefully pull the video board off the CRT neck. ...

  • Apple IMAC DV, - page 325

    Take Apart Power/Analog/Video Board - 1 0 1 1 4 . Holding on to the side panels, lift the power/ analog/video board from the inner bezel. ...

  • Apple IMAC DV, - page 326

    Take Apart Power/Analog/Video Board - 1 0 2 1 5 . Remove the ten screws and pinch the two standoffs to lift the power/analog board off the divider panel. ...

  • Apple IMAC DV, - page 327

    Take Apart Power/Analog/Video Board - 1 0 3 1 6 . Lift the board up and out, (off the divider panel) lifting the board toward the speakers. Replacement Note: If you’re returning the power/ analog/video board to Apple leave the cables attached to the board. ...

  • Apple IMAC DV, - page 328

    Take Apart Power/Analog/Video Board - 1 0 4 Identifying the Rev . 2 Po wer/Analog/Video Board There is a new revision of the power/analog/video board. The part number is 661-2315, Rev. 2. This board must be exchanged like-for-like. The revised board can be identified by the presence of a switch at location SW901, located near the flyback transforme ...

  • Apple IMAC DV, - page 329

    Take Apart Power/Analog/Video Board - 1 0 5 Important: The switch must be set for the type of the CRT (LG, Samsung, or CPT) in the computer. If the Rev. 2 power/analog/ video board or the CRT are replaced, make sure to set the switch to the appropriate position. Refer to the next page for information on how to identify an LG CRT. ...

  • Apple IMAC DV, - page 330

    Take Apart Power/Analog/Video Board - 1 0 6 One way to quicky identify an LG CRT is by the black sticker located on the left side of the CRT. The sticker covers the LG label. ...

  • Apple IMAC DV, - page 331

    073-0593 Re v . A  iMac Verifying a Defective Power/Analog/Video Board Many of the po wer/analog/video boards returned to Apple as “bad” or “DOA” hav e no trouble f ound at the repair facility . It is impor tant to verify a def ective pow er/analog/video board properly before ordering a replacement. F ollow the steps belo w to v erify if ...

  • Apple IMAC DV, - page 332

    Verifying a Defective Power/Analog/Video Board - 2 2. Make sure the video board is properly seated on the CR T neck (see Figure 2). The top picture shows the video board improperly seated; the bottom picture shows it properly seated. When the video board is proper ly seated, the plastic soc k et of the video board slides up to the retaining ring on ...

  • Apple IMAC DV, - page 333

    Verifying a Defective Power/Analog/Video Board - 3 3. Check the connection of the RGB cab le to the logic board. (see Figure 3). Figure 3 RGB Cable Connection 4. Remov e the RGB cable and inspect the pins on the logic board connector (see Figure 4). If the pins are bent, carefully attempt to straighten them with a flatb lade jew eler’ s screwdri ...

  • Apple IMAC DV, - page 334

    Take Apart Side Panels - 1 0 7 Side Panels ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, discharge the CRT, rest the computer on an ESD mat or other soft surface and remove the following: • bottom housing • front outer bezel • ...

  • Apple IMAC DV, - page 335

    Take Apart Side Panels - 1 0 8 1 . Undo the wire wraps in the top corners or the CRT. 2 . Lift the degauss cable out of the way to access the side panel screws. There are two screws on each side. ...

  • Apple IMAC DV, - page 336

    Take Apart Side Panels - 1 0 9 3 . On the rear of the side panels, remove four screws. These screws connect the side panels to the divider panel (the metal chassis). ...

  • Apple IMAC DV, - page 337

    Take Apart Side Panels - 1 1 0 4 . At the top rear of the side panels, pull each side panel off the plastic pin. (The left and right side panels are identified when viewing the computer from the rear.) Note: To separate the left panel from the right panel, remove the rear bracket. Otherwise, lift the side panels off as a unit (next graphic) and sep ...

  • Apple IMAC DV, - page 338

    Take Apart Side Panels - 1 1 1 5 . Pull the panels out to the sides a bit, and then lift the side panels up and off the computer. ...

  • Apple IMAC DV, - page 339

    Take Apart Side Panels - 1 1 2 6 . Carefully remove the antenna wire from each side panel. 7 . Pull the side panel off the metal divider panel. If necessary, repeat these steps for the other side panel. ...

  • Apple IMAC DV, - page 340

    Take Apart Antenna - 1 1 3 Antenna ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, rest the computer on an ESD mat or other soft surface and remove the following: • antenna from the AirPort Card (if installed) or from the clear ante ...

  • Apple IMAC DV, - page 341

    Take Apart Antenna - 1 1 4 • bottom housing • front outer bezel • top rear housing • divider panel assembly ...

  • Apple IMAC DV, - page 342

    Take Apart Antenna - 1 1 5 1 . Remove the three screws and cable clip on the antenna. ...

  • Apple IMAC DV, - page 343

    Take Apart Antenna - 1 1 6 2. Important: Note how the antenna wire is routed through the side panel before removing. A close-up view of the right panel antenna is shown here. Carefully remove the antenna from the right side panel. ...

  • Apple IMAC DV, - page 344

    Take Apart Antenna - 1 1 7 3 . Carefully remove the antenna from the left side panel. ...

  • Apple IMAC DV, - page 345

    Take Apart Antenna - 1 1 8 4 . Before removing the antenna from the divider panel, mark the hole (with a pen tip) that the antenna passes through so you know which hole the antenna goes into when replacing the antenna. 5 . Lift the antenna board from the divider panel. Replacement Note: Improper antenna routing in the side panels may cause wireless ...

  • Apple IMAC DV, - page 346

    Take Apart Speakers - 1 1 9 Speakers Before you begin, rest the computer on an ESD mat or other soft surface, and remove the bottom housing. The EMI coveris removed in this photo, but it is not necessary to remove it to access the speakers. Note: Service parts package speakers as a kit. A left and right speaker will be in each kit. ...

  • Apple IMAC DV, - page 347

    Take Apart Speakers - 1 2 0 1 . Disconnect the short speaker cable next to the speaker. 2. Note: If you are certain a speaker is faulty, the easiest removal method is to gently push the speaker down in the direction of the arrow. This will bend the biggest tab (there are three tabs) that connects the speaker to the divider panel. 3 . Twist the spea ...

  • Apple IMAC DV, - page 348

    Take Apart Headphone Board - 1 2 1 Headphone Board ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, remove the: • bottom housing • front outer bezel • top rear housing • divider panel assembly (with side panels, power/ analog b ...

  • Apple IMAC DV, - page 349

    Take Apart Headphone Board - 1 2 2 1 . Turn the divider panel over. 2 . Remove the speaker to access the headphone/ audio board screw. 3. Using a stubby (short) screwdriver, remove the screw. 4 . Disconnect the connector from the heaphone board. 5 . Remove the headphone board from the divider panel. ...

  • Apple IMAC DV, - page 350

    Take Apart Power/LED Board - 1 2 3 P ower/LED Board ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, discharge the CRT, rest the computer on an ESD mat or other soft surface, and remove the following: • bottom housing • front outer ...

  • Apple IMAC DV, - page 351

    Take Apart Power/LED Board - 1 2 4 1 . Turn the divider panel over and remove the speaker to access the power/LED board screw. 2 . Using a stubby screwdriver, remove the screw. 3 . Disconnect the cable from the connector. 4 . Remove the power/LED board from the divider panel. ...

  • Apple IMAC DV, - page 352

    Take Apart CRT - 1 2 5 CR T ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, discharge the CRT, rest the computer on an ESD mat or other soft surface, and remove the following: • bottom housing • front outer bezel • top rear hous ...

  • Apple IMAC DV, - page 353

    Take Apart CRT - 1 2 6 1 . Remove the four CRT screws and the ground wire. 2 . Lift the CRT from the inner bezel. Caution: Be careful when working around the CRT neck rings. If the neck rings are bumped, the CRT will be knocked out of adjustment, and will require replacement of the CRT. ...

  • Apple IMAC DV, - page 354

    Take Apart CRT - 1 2 7 CR T Switch Settings on the Rev . 2 Analog Board There is a new power/ analog/video board, part number 661-2315, Rev. 2 that has a switch at SW901 that must be set for the type of the CRT (LG, Samsung, or CPT) tube in the computer. If the Rev. 2 power/analog/ video board or the CRT are replaced, make sure to set the switch to ...

  • Apple IMAC DV, - page 355

    Take Apart CRT - 1 2 8 CRT is b y the black sticker located on the left side of the CRT. The sticker covers the LG label. In this situation, the 661- 2315, Rev. 2 analog board would have switch SW901 set to position 2,3 as shown on the previous page. ...

  • Apple IMAC DV, - page 356

    Take Apart Microphone - 1 2 9 Micr ophone ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, discharge the CRT, rest the computer on an ESD mat or other soft surface, and remove the following: • bottom housing • front outer bezel • ...

  • Apple IMAC DV, - page 357

    Take Apart Microphone - 1 3 0 1 . Disconnect the microphone connector. If you can’t access the micropone connector, unwrap the bendable degauss cable wrap. 2 . Pull the microphone from the inner bezel. ...

  • Apple IMAC DV, - page 358

    Take Apart Microphone - 1 3 1 Replacing the Microphone 1 . Insert the microphone into the inner bezel with the loop facing down, toward the CRT. 2 . Push the microphone through the hole on the inner bezel (see photo on the next page). ...

  • Apple IMAC DV, - page 359

    Take Apart Microphone - 1 3 2 3 . Check that the microphone protrudes through the inner bezel hole. ...

  • Apple IMAC DV, - page 360

    Take Apart AirPort Card - 1 8 4 . Remove the ground clip from the AirPort Adapter Card. 5 . Using the pull tab, separate the AirPort Card from the adapter card. ...

  • Apple IMAC DV, - page 361

    Take Apart CD/HD Carrier - 1 9 CD/HD Carrier Before you begin, position the computer upside down, resting the computer on an ESD mat or other soft surface and remove the following: • bottom housing • EMI cover • SDRAM ...

  • Apple IMAC DV, - page 362

    Take Apart CD/HD Carrier - 2 0 1 . Remove the four screws (two on each side) connecting the CD/HD drive carrier to the divider panel (the metal chassis). ...

  • Apple IMAC DV, - page 363

    Take Apart CD/HD Carrier - 2 1 2 . Disconnect the following cables fro the back of the CD/HD carrier: • hard drive power cable • hard drive data cable • CD-ROM/DVD-ROM data cable • logic board cable connector ...

  • Apple IMAC DV, - page 364

    Take Apart CD/HD Carrier - 2 2 3. Tilt the CD/HD carrier forward and lift the carrier out of the computer. Note: Continue with the Take Apart procedures if you are replacing the CD-ROM, DVD-ROM, or the hard drive. ...

  • Apple IMAC DV, - page 365

    Take Apart CD-ROM / DVD-ROM - 2 3 CD-R OM / D VD-ROM Note: The procedures for removing a CD-ROM or DVD-ROM are identical. This procedure will reference the CD-ROM Take Apart. Before you begin, position the computer upside down, resting the computer on an ESD mat and remove the following: • bottom housing • EMI cover • SDRAM • CD/HD carrier ...

  • Apple IMAC DV, - page 366

    Take Apart CD-ROM / DVD-ROM - 2 4 1. Using a Phillips screwdriver, remove the CD/HD carrier mounting screws (two on each side). ...

  • Apple IMAC DV, - page 367

    Take Apart CD-ROM / DVD-ROM - 2 5 2. Carefully turn the CD/HD drive carrier over. 3 . Holding onto the CD-ROM from the rear, lift the CD-ROM carrier out of the CD/HD carrier. Important: Don’t press or squeeze the front of the CD-ROM. Squeezing the front could bend the metal housing, making it impossible to insert or remove a CD or DVD disc. ...

  • Apple IMAC DV, - page 368

    Take Apart CD-ROM / DVD-ROM - 2 6 4 . Using a jeweler’s screwdriver, remove the four screws (two on each side) on the CD/ DVD carrier. 5 . Lift the CD-ROM from its carrier. ...

  • Apple IMAC DV, - page 369

    Take Apart CD-ROM / DVD-ROM - 2 7 6 . On the back of the CD- ROM, use a jeweler’s screwdriver to remove the two screws on the adapter board. 7 . Remove the adapter board from the CD-ROM. Note: Return the CD- ROM or DVD-ROM drive to Apple without the cables, carrier, or the adapter board. Refer to the parts database for more information. ...

  • Apple IMAC DV, - page 370

    Take Apart CD-ROM / DVD-ROM - 2 8 Manual Eject Button The CD/DVD eject mechanism is electrical rather than mechanical on the iMac. If you wish to eject a bootable CD-ROM disc at startup, simply hold down the mouse button until it ejects. If the CD is not a bootable disc, simply wait for the iMac to boot and drag the CD icon to the trash can. If thi ...

  • Apple IMAC DV, - page 371

    Take Apart CD-ROM / DVD-ROM - 2 9 paper clip. The button is located on the right side of the CD slot. Note that the power must be on to eject a CD using this method. Once you eject the CD, it will extend just past the center hole in the disc to facilitate the safe removal of the disc from the drive. ...

  • Apple IMAC DV, - page 372

    Take Apart CD-ROM / DVD-ROM - 3 0 CD-R OM or DVD-R OM Module Replacement Position the CD-ROM or DVD-ROM into its carrier as shown. 1 . Check that the yellow warning label is face up. Note: if you are installing a new CD/DVD carrier, remove the blue film covering the grounding pad. ...

  • Apple IMAC DV, - page 373

    Take Apart CD-ROM / DVD-ROM - 3 1 2 . Lower the CD/DVD carrier into the CD/HD carrier. 3 . Push the CD/DVD carrier forward so the carrier tabs go through the holes on the CD/HD carrier. 4 . Replace the CD/HD carrier screws. ...

  • Apple IMAC DV, - page 374

    Take Apart CD-ROM / DVD-ROM - 3 2 5 . As a final check, this is a front view of the CD- ROM or DVD-ROM correctly installed into the CD/HD carrier. ...

  • Apple IMAC DV, - page 375

    Take Apart CD/DVD Adapter Board - 3 3 CD/D VD Adapter Board Before you begin, position the computer upside down, resting the computer on an ESD mat or other soft surface and remove the following: • bottom housing • EMI cover • SDRAM • CD/HD carrier ...

  • Apple IMAC DV, - page 376

    Take Apart CD/DVD Adapter Board - 3 4 1 . Using a jeweler’s screwdriver, remove the two screws on the CD/DVD adapter board. 2 . Remove the adapter board from the back of the CD-ROM. Note: Return the CD/DVD- ROM drive to Apple without the cables, carrier, or the adapter board. Refer to the parts database for more information. ...

  • Apple IMAC DV, - page 377

    Take Apart Hard Drive - 3 5 Hard Driv e Before you begin, position the computer upside down, resting the computer on an ESD mat or other soft surface and remove the following: • bottom housing • EMI cover • SDRAM • CD/HD carrier • CD-ROM ...

  • Apple IMAC DV, - page 378

    Take Apart Hard Drive - 3 6 1. Using a #1 Phillips screwdriver, remove the four hard drive mounting screws. Note: Support the hard drive with one hand so the hard drive doesn’t fall out of the carrier. ...

  • Apple IMAC DV, - page 379

    Take Apart Hard Drive - 3 7 2 . Remove the hard drive from the CD/HD carrier. Note: Return the drives without the cables or carriers. Exchange Apple hard drive modules in Apple packaging. Failure to comply with this requirement may result in a packaging noncompliance charge. Refer to the parts database for more information. ...

  • Apple IMAC DV, - page 380

    Take Apart Hard Drive - 3 8 Hard Drive Replacement When installing the hard drive into the CD/HD carrier, make sure the hard drive is component side up (as shown). ...

  • Apple IMAC DV, - page 381

    Take Apart Logic Board - 3 9 Logic Board Before you begin, position the computer upside down, resting the computer on an ESD mat or other soft surface and remove the following: • bottom housing • EMI cover The logic board and the down converter board are removed together (still connected to each other), and are separated once they are removed f ...

  • Apple IMAC DV, - page 382

    Take Apart Logic Board - 4 0 Note: Remove SDRAM to make cable removal easier. 1 . On the back of the CD/HD carrier,disconnect the: • hard drive power cable • hard drive data cable • CD-ROM/DVD-ROM data cable • logic board cable connector 2 . Disconnect the antenna if it’s connected to the AirPort Card, or it it’s attached to the protect ...

  • Apple IMAC DV, - page 383

    Take Apart Logic Board - 4 1 3 . Remove the five screws on the logic board and five screws on the down converter board. Note: The two screws located at the top of the down converter board (near the speakers) are larger screws than the other screws. ...

  • Apple IMAC DV, - page 384

    Take Apart Logic Board - 4 2 4 . Gently lift the down converter board and logic board out of the computer. ...

  • Apple IMAC DV, - page 385

    Take Apart Logic Board - 4 3 5 . Using a flatblade screwdriver, pry the plastic rivet off the board. Put the top half of the rivet back into the bottom half so it doesn’t get lost. ...

  • Apple IMAC DV, - page 386

    Take Apart Logic Board - 4 4 6 . Holding onto the down converter, press down on the black connector to separate the down converter board from the logic board. Note: If you are returning the logic board to Apple refer to the parts database and remove the SDRAM, any cables, the modem, the AirPort Card, and I/O panel. Replacement Note: When reinstalli ...

  • Apple IMAC DV, - page 387

    Take Apart Logic Board - 4 5 Identifying 350 MHz Logic Boards (661-2210) There are two 350 MHz logic boards in service stock under the part number 661-2210. One board has an expansion board (daughterboard) and the other does not have the expansion board. Note: The boards are completely interchangeable. The 350 MHz iMac (Slot Loading) computer origi ...

  • Apple IMAC DV, - page 388

    Take Apart Logic Board - 4 6 Identifying the V ersion 2, 350 MHz Logic Board The Version 2 board and the more recent 661- 2210 logic board (without the daughterboard) look identical, apart from the revision number on the VLSI chip. Refer to the next page for a close-up of the VLSI chip on the Version 2 board. ...

  • Apple IMAC DV, - page 389

    Take Apart Logic Board - 4 7 The Version 2 board (661-2317) will have a revision number of - 09 or -0A on the VLSI chip (as shown). Refer to the Parts Database and the Exploded View chapter, “Identifying the 350 MHz Logic Board” for more information. ...

  • Apple IMAC DV, - page 390

    Take Apart Logic Board - 4 8 Identifying the 400 MHz Logic Boards There is a new version of the 400 MHz logic board for the iMac DV and iMac Special Edition. The easiest way to identify the boards is by the daughterboard. The new Version 2 logic board (661-2316) does not have a daughterboard. Logic boards must be exchanged like-for-like. Refer to t ...

  • Apple IMAC DV, - page 391

    Take Apart Down Converter Board - 4 9 Down Con verter Board Before you begin, position the computer upside down, resting the computer on an ESD mat or other soft surface and remove the following: • bottom housing • EMI cover Note: The logic board and the down converter board are removed together (still connected to each other), and are separate ...

  • Apple IMAC DV, - page 392

    Take Apart Down Converter Board - 5 0 Note: Remove SDRAM to make cable removal easier. 1 . On the back of the CD/HD carrier, disconnect the: • hard drive power cable • hard drive data cable • CD-ROM/DVD-ROM data cable • logic board cable connector 2 . Disconnect the antenna if it’s connected to the AirPort Card, or it it’s attached to t ...

  • Apple IMAC DV, - page 393

    Take Apart Down Converter Board - 5 1 3 . Remove the five screws on the logic board and five screws on the down converter board. Note: The two down converter screws located near the speaker are larger screws than the rest of the down converter screws. ...

  • Apple IMAC DV, - page 394

    Take Apart Down Converter Board - 5 2 4 . Lift the boards out of the computer. ...

  • Apple IMAC DV, - page 395

    Take Apart Down Converter Board - 5 3 5 . Using a flatblade screwdriver, pry the rivet off the logic board. Put the top half of the rivet back into the bottom half so it doesn’t get lost. ...

  • Apple IMAC DV, - page 396

    Take Apart Down Converter Board - 5 4 6 . Holding onto the boards, press down on the black connector and separate the down converter board from the logic board. Replacement Note: When reinstalling the logic board, make sure the antenna wire is not underneath the board. ...

  • Apple IMAC DV, - page 397

    Take Apart Modem - 5 5 Modem Before you begin, position the computer upside down, resting the computer on an ESD mat or other soft surface and remove the following: • bottom housing • EMI cover • logic board Note: The modem is located on the underside of the logic board. ...

  • Apple IMAC DV, - page 398

    Take Apart Modem - 5 6 1 . With the logic board facing right side up, disconnect the cable at J12. 2 . Remove the two screws on the I/O panel. ...

  • Apple IMAC DV, - page 399

    Take Apart Modem - 5 7 3 . Turn the logic board to the underside and remove the modem screw. ...

  • Apple IMAC DV, - page 400

    Take Apart Modem - 5 8 4 . Rotate the logic board right side up again. Carefully slide the I/O panel off the logic board. Note: As you slide the I/ O panel off the logic board, support the modem with your other hand so the modem doesn’t fall off the logic board. 5 . Remove the modem from its connector slot on the underside of the logic board. ...

  • Apple IMAC DV, - page 401

    Take Apart Modem - 5 9 Modem Replacement The I/O panel and the modem are sandwiched between the logic board and the metal frame of the I/O panel. The metal frame fits on top of the logic board, over the screw holes. On the underside of the logic board, the modem fits under the metal frame Make sure the EMI shield (around the USB ports) is seated pr ...

  • Apple IMAC DV, - page 402

    Take Apart I/O Panel - 6 0 I/O Panel Before you begin, position the computer upside down, resting the computer on an ESD mat or other soft surface and remove the following: • bottom housing • EMI cover • logic board ...

  • Apple IMAC DV, - page 403

    Take Apart I/O Panel - 6 1 1 . Disconnect the cable at J12, going from the logic board to the I/O panel. 2 . Remove the two screws on the I/O panel. ...

  • Apple IMAC DV, - page 404

    Take Apart I/O Panel - 6 2 3 . Turn the logic board over and remove the modem screw. ...

  • Apple IMAC DV, - page 405

    Take Apart I/O Panel - 6 3 4 . Rotate the logic board face up again and carefully slide the I/O panel off the logic board. Note: As you slide the I/ O panel off the logic board, support the modem with your hand so the modem doesn’t fall off the logic board. ...

  • Apple IMAC DV, - page 406

    Take Apart Front Outer Bezel - 6 4 Fr ont Outer Bezel Before you begin, place the computer on an ESD mat and remove the bottom housing. ...

  • Apple IMAC DV, - page 407

    Take Apart Front Outer Bezel - 6 5 1. With a jeweler’s screwdriver, carefully remove the two tabs on the front outer bezel. Refer to the next graphic for a close-up of the tab removal. ...

  • Apple IMAC DV, - page 408

    Take Apart Front Outer Bezel - 6 6 2 . After removing the tabs, remove the screws located under the tabs. ...

  • Apple IMAC DV, - page 409

    Take Apart Front Outer Bezel - 6 7 Note: The bezel tabs fit tightly into the rear housing. A good, hard pull upward is required to release all the tabs. 3 . Insert a plastic tool underneath the bezel. 4 . Pry the outer bezel tabs from the rear housing with a plastic tool. As you push and pry the tool inside the bezel, the side tabs will start to re ...

  • Apple IMAC DV, - page 410

    Take Apart Front Outer Bezel - 6 8 6 . As the tabs start to release, pull hard on the front outer bezel to release the tabs completely. ...

  • Apple IMAC DV, - page 411

    Take Apart Top Rear Housing - 6 9 T op Rear Housing ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, rest the computer on an ESD mat and remove the following: • bottom housing • front outer bezel ...

  • Apple IMAC DV, - page 412

    Take Apart Top Rear Housing - 7 0 1 . Remove the two tabs (screw caps) on the top inner bezel. Refer to the next page for a close-up of the tab removal. ...

  • Apple IMAC DV, - page 413

    Take Apart Top Rear Housing - 7 1 2 . Pry the tabs off, and remove the two screws under each tab. ...

  • Apple IMAC DV, - page 414

    Take Apart Top Rear Housing - 7 2 3 . Position the computer face down. 4 . Remove four screws and loosen the fixed screw (at the top) on the rear housing. ...

  • Apple IMAC DV, - page 415

    Take Apart Top Rear Housing - 7 3 5 . Position the computer right side up. Push down and pull out on the rear housing to unhook the rear housing tabs that connect to the inner bezel. ...

  • Apple IMAC DV, - page 416

    Take Apart Top Rear Housing - 7 4 6 . Lift the top rear housing off the computer. ...

  • Apple IMAC DV, - page 417

    Take Apart Divider Panel - 7 5 Divider P anel Note: The divider panel is only the metal chassis with EMI foam, part number 922-4044. Many service parts, such as the speakers, power/ analog/video board, side panels, cables, and the headphone board, are connected to the divider panel. Remove the divider panel with the parts connected for easiest acce ...

  • Apple IMAC DV, - page 418

    Take Apart Divider Panel - 7 6 ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, discharge the CRT, rest the computer on an ESD mat, and remove the following: • bottom housing • front outer bezel • top rear housing ...

  • Apple IMAC DV, - page 419

    Take Apart Divider Panel - 7 7 1 . Disconnect the microphone connector located near the top of the CRT. 2 . Disconnect the anode cap. 3 . Unwrap the bendable degauss cable wraps in the upper left and upper right corners of the CRT. ...

  • Apple IMAC DV, - page 420

    Take Apart Divider Panel - 7 8 4 . Lift the degauss cable out of the way to access the side panel screws. 5 . Using a narrow shaft screwdriver, remove the four side panel screws (two on each side). ...

  • Apple IMAC DV, - page 421

    Take Apart Divider Panel - 7 9 6 . Open the CRT cable clamps. Remove the wires from the cable clamps. ...

  • Apple IMAC DV, - page 422

    Take Apart Divider Panel - 8 0 7. Partially lift the side panels (with the power/ analog/video board attached to the divider panel) up and off the inner bezel to gain access to connector P501 on the power/ analog/video board. ...

  • Apple IMAC DV, - page 423

    Take Apart Divider Panel - 8 1 8 . Disconnect P501 and P701 on the power/ analog/video board. The cables are located near the high voltage capacitor. ...

  • Apple IMAC DV, - page 424

    Take Apart Divider Panel - 8 2 9 . On the other side of the CRT neck, disconnect the brown degauss cable, P901, from the power/ analog/video board. 1 0 . Remove P901 from the cable clamp. ...

  • Apple IMAC DV, - page 425

    Take Apart Divider Panel - 8 3 1 1 . At the very bottom of the power/analog/video board, near the bottom of the CRT, disconnect P902, which is part of the audio/ headphone/ LED/ speaker cable assembly. ...

  • Apple IMAC DV, - page 426

    Take Apart Divider Panel - 8 4 1 2 . Disconnect the two black ground cables going to the video board. Caution: Be careful when working around the CRT neck rings. If the neck rings are bumped, the CRT will be knocked out of adjustment, and will require replacement of the CRT. ...

  • Apple IMAC DV, - page 427

    Take Apart Divider Panel - 8 5 1 3 . Loosen the CRT neck clamp screw. ...

  • Apple IMAC DV, - page 428

    Take Apart Divider Panel - 8 6 1 4 . Carefully pull the video board off the CRT neck. ...

  • Apple IMAC DV, - page 429

    Take Apart Divider Panel - 8 7 1 5 . Lift and remove the entire divider panel assembly off the inner bezel. Note: Continue with the Take Apart procedure to remove the service parts from the divider panel. ...

  • Apple IMAC DV, - page 430

    Take Apart Divider Panel - 8 8 1 6 . R emove the following parts to replace the divider panel shown on the next page. ...

  • Apple IMAC DV, - page 431

    Take Apart Divider Panel - 8 9 1 7 . This is the divider panel, service part number 922-4044. ...

  • Apple IMAC DV, - page 432

    Take Apart Power/Analog/Video Board - 9 0 P ower/Analog/V ideo Board Before you begin, discharge the CRT, rest the computer on an ESD mat or other soft surface and remove the following: • bottom housing • front outer bezel • top rear housing Note: This shows the power/analog/video board still attached to the divider panel and the side panels. ...

  • Apple IMAC DV, - page 433

    Take Apart Power/Analog/Video Board - 9 1 ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. 1 . Disconnect the microphone connector located near the top of the CRT. 2 . Disconnect the anode cap. 3 . Unwrap the bendable degauss cable wraps in the upper le ...

  • Apple IMAC DV, - page 434

    Take Apart Power/Analog/Video Board - 9 2 4 . Lift the degauss cable out of the way to access the side panel screws. 5 . Using a narrow shaft screwdriver, remove the four side panel screws (two on each side) that attach the left and right side panels to the inner bezel. ...

  • Apple IMAC DV, - page 435

    Take Apart Power/Analog/Video Board - 9 3 6 . Open the CRT cable clamps. Remove the wires from the cable clamps. ...

  • Apple IMAC DV, - page 436

    Take Apart Power/Analog/Video Board - 9 4 7. Partially lift the side panels (with the power/ analog/video board attached to the divider panel) up and off the inner bezel to gain access to connector P501 on the power/ analog/video board. ...

  • Apple IMAC DV, - page 437

    Take Apart Power/Analog/Video Board - 9 5 8 . Disconnect P501 and P701 on the power/ analog/video board. The cables are located near the high voltage capacitor. ...

  • Apple IMAC DV, - page 438

    Take Apart Power/Analog/Video Board - 9 6 9 . On the other side of the CRT neck, disconnect the brown degauss cable, P901, from the power/ analog/video board. Remove P901 from the cable clamp. ...

  • Apple IMAC DV, - page 439

    Take Apart Power/Analog/Video Board - 9 7 1 0 . At the very bottom of the power/analog/video board, near the bottom of the CRT, disconnect P902, which is part of the audio/headphone/ LED/speaker cable assembly. ...

  • Apple IMAC DV, - page 440

    Take Apart Power/Analog/Video Board - 9 8 1 1 . Disconnect the two ground cables on the video board. Caution: Be careful when working around the CRT neck rings. If the neck rings are bumped, the CRT will be knocked out of adjustment, and will require replacement of the CRT. ...

  • Apple IMAC DV, - page 441

    Take Apart Power/Analog/Video Board - 9 9 1 2 . Loosen the CRT neck clamp screw. ...

  • Apple IMAC DV, - page 442

    Take Apart Power/Analog/Video Board - 1 0 0 1 3 . Carefully pull the video board off the CRT neck. ...

  • Apple IMAC DV, - page 443

    Take Apart Power/Analog/Video Board - 1 0 1 1 4 . Holding on to the side panels, lift the power/ analog/video board from the inner bezel. ...

  • Apple IMAC DV, - page 444

    Take Apart Power/Analog/Video Board - 1 0 2 1 5 . Remove the ten screws and pinch the two standoffs to lift the power/analog board off the divider panel. ...

  • Apple IMAC DV, - page 445

    Take Apart Power/Analog/Video Board - 1 0 3 1 6 . Lift the board up and out, (off the divider panel) lifting the board toward the speakers. Replacement Note: If you’re returning the power/ analog/video board to Apple leave the cables attached to the board. ...

  • Apple IMAC DV, - page 446

    Take Apart Side Panels - 1 0 4 Side Panels ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, discharge the CRT, rest the computer on an ESD mat or other soft surface and remove the following: • bottom housing • front outer bezel • ...

  • Apple IMAC DV, - page 447

    Take Apart Side Panels - 1 0 5 1 . Undo the wire wraps in the top corners or the CRT. 2 . Lift the degauss cable out of the way to access the side panel screws. There are two screws on each side. ...

  • Apple IMAC DV, - page 448

    Take Apart Side Panels - 1 0 6 3 . On the rear of the side panels, remove four screws. These screws connect the side panels to the divider panel (the metal chassis). ...

  • Apple IMAC DV, - page 449

    Take Apart Side Panels - 1 0 7 4 . At the top rear of the side panels, pull each side panel off the plastic pin. (The left and right side panels are identified when viewing the computer from the rear.) Note: To separate the left panel from the right panel, remove the rear bracket. Otherwise, lift the side panels off as a unit (next graphic) and sep ...

  • Apple IMAC DV, - page 450

    Take Apart Side Panels - 1 0 8 5 . Pull the panels out to the sides a bit, and then lift the side panels up and off the computer. ...

  • Apple IMAC DV, - page 451

    Take Apart Side Panels - 1 0 9 6 . Carefully remove the antenna wire from each side panel. 7 . Pull the side panel off the metal divider panel. If necessary, repeat these steps for the other side panel. ...

  • Apple IMAC DV, - page 452

    Take Apart Antenna - 1 1 0 Antenna ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, rest the computer on an ESD mat or other soft surface and remove the following: • antenna from the AirPort Card (if installed) or from the clear ante ...

  • Apple IMAC DV, - page 453

    Take Apart Antenna - 1 1 1 • bottom housing • front outer bezel • top rear housing • divider panel assembly ...

  • Apple IMAC DV, - page 454

    Take Apart Antenna - 1 1 2 1 . Remove the three screws and cable clip on the antenna. ...

  • Apple IMAC DV, - page 455

    Take Apart Antenna - 1 1 3 2. Important: Note how the antenna wire is routed through the side panel before removing. A close-up view of the right panel antenna is shown here. Carefully remove the antenna from the right side panel. ...

  • Apple IMAC DV, - page 456

    Take Apart Antenna - 1 1 4 3 . Carefully remove the antenna from the left side panel. ...

  • Apple IMAC DV, - page 457

    Take Apart Antenna - 1 1 5 4 . Before removing the antenna from the divider panel, mark the hole (with a pen tip) that the antenna passes through so you know which hole the antenna goes into when replacing the antenna. 5 . Lift the antenna board from the divider panel. Replacement Note: Improper antenna routing in the side panels may cause wireless ...

  • Apple IMAC DV, - page 458

    Take Apart Speakers - 1 1 6 Speakers Before you begin, rest the computer on an ESD mat or other soft surface, and remove the bottom housing. The EMI coveris removed in this photo, but it is not necessary to remove it to access the speakers. Note: Service parts package speakers as a kit. A left and right speaker will be in each kit. ...

  • Apple IMAC DV, - page 459

    Take Apart Speakers - 1 1 7 1 . Disconnect the short speaker cable next to the speaker. 2. Note: If you are certain a speaker is faulty, the easiest removal method is to gently push the speaker down in the direction of the arrow. This will bend the biggest tab (there are three tabs) that connects the speaker to the divider panel. 3 . Twist the spea ...

  • Apple IMAC DV, - page 460

    Take Apart Headphone Board - 1 1 8 Headphone Board ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, remove the: • bottom housing • front outer bezel • top rear housing • divider panel assembly (with side panels, power/ analog b ...

  • Apple IMAC DV, - page 461

    Take Apart Headphone Board - 1 1 9 1 . Turn the divider panel over. 2 . Remove the speaker to access the headphone/ audio board screw. 3. Using a stubby (short) screwdriver, remove the screw. 4 . Disconnect the connector from the heaphone board. 5 . Remove the headphone board from the divider panel. ...

  • Apple IMAC DV, - page 462

    Take Apart Power/LED Board - 1 2 0 P ower/LED Board ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, discharge the CRT, rest the computer on an ESD mat or other soft surface, and remove the following: • bottom housing • front outer ...

  • Apple IMAC DV, - page 463

    Take Apart Power/LED Board - 1 2 1 1 . Turn the divider panel over and remove the speaker to access the power/LED board screw. 2 . Using a stubby screwdriver, remove the screw. 3 . Disconnect the cable from the connector. 4 . Remove the power/LED board from the divider panel. ...

  • Apple IMAC DV, - page 464

    Take Apart CRT - 1 2 2 CR T ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, discharge the CRT, rest the computer on an ESD mat or other soft surface, and remove the following: • bottom housing • front outer bezel • top rear hous ...

  • Apple IMAC DV, - page 465

    Take Apart CRT - 1 2 3 1 . Remove the four CRT screws and the ground wire. 2 . Lift the CRT from the inner bezel. Caution: Be careful when working around the CRT neck rings. If the neck rings are bumped, the CRT will be knocked out of adjustment, and will require replacement of the CRT. ...

  • Apple IMAC DV, - page 466

    Take Apart Microphone - 1 2 4 Micr ophone ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Before you begin, discharge the CRT, rest the computer on an ESD mat or other soft surface, and remove the following: • bottom housing • front outer bezel • ...

  • Apple IMAC DV, - page 467

    Take Apart Microphone - 1 2 5 1 . Disconnect the microphone connector. If you can’t access the micropone connector, unwrap the bendable degauss cable wrap. 2 . Pull the microphone from the inner bezel. ...

  • Apple IMAC DV, - page 468

    Take Apart Microphone - 1 2 6 Replacing the Microphone 1 . Insert the microphone into the inner bezel with the loop facing down, toward the CRT. 2 . Push the microphone through the hole on the inner bezel (see photo on the next page). ...

  • Apple IMAC DV, - page 469

    Take Apart Microphone - 1 2 7 3 . Check that the microphone protrudes through the inner bezel hole. ...

  • Apple IMAC DV, - page 470

    Adjustments LED Alignment Procedure - 5 5 7 . Replace the bottom housing, making sure to align the tabs on the front. 8 . If the button continues to stick after the LED has been properly aligned, you may have to lightly sand the inner bezel. Sand the area surrounding the inner button to reduce the contact between the inner button and inner bezel. I ...

  • Apple IMAC DV, - page 471

    Adjustments LED Alignment Procedure - 5 6 Inner Bezel Sanding 1 . Remove the inner power button so that the LED is exposed, as shown in the graphic. 2. Using a 180 grit or higher (Silicon Carbide) wet/dry sandpaper, lightly sand the edge of the lower section of the button recess (indicated by the red arrows). Sand the edge until you have removed an ...

  • Apple IMAC DV, - page 472

    Adjustments LED Alignment Procedure - 5 7 slight uniform radius around the entire edge of the button recess. 3 . Clean out the inner button recess making sure to remove any debris that may have deposited during the sanding process. 4. Reinstall the inner button and spring. Reimbursement Pr ocedure To get reimbursed for this procedure, fill out a Se ...

  • Apple IMAC DV, - page 473

    Adjustments LED Alignment Procedure - 5 8 adjustment part number 011-0206, “Power Button/LED Alignment” into the appropriate section in AppleOrder. ...

  • Apple IMAC DV, - page 474

    Service Source K Upgrades iMac, iMac D V , iMac D V Special Edition ...

  • Apple IMAC DV, - page 475

    Upgrades - 1 Memory The iMac comes with a minimum of 64 MB of SDRAM and can be expanded to a maximum of 512 MB. Install a memory module that meets the following specifications: • JEDEC PC-100 DIMM • 64, 128, or 256 MB • 168-pin Note: Memory used in this computer is not the same as that used in previous iMac computers. ...

  • Apple IMAC DV, - page 476

    Upgrades - 2 Note: Place a soft towel or cloth on the desk or surface. Position the screen face down on the cloth. 1 . Using a flatblade screwdriver or a coin, turn the latch counterclockwise to open the rear access door. 2 . Lower the access door. ...

  • Apple IMAC DV, - page 477

    Upgrades - 3 3 . Touch the EMI cover that is visible inside the recessed latch area before touching any components on the main logic board. This protects the computer from damage caused by electostatic discharge . Important: If necessary, remove any existing memory module. ...

  • Apple IMAC DV, - page 478

    Upgrades - 4 4 . Push the ejector tabs on the slots outward and down so they are in the open position. ...

  • Apple IMAC DV, - page 479

    Upgrades - 5 5 . Align the notches on the memory module with the small notches inside the slot. 6 . Push down on the DIMM until it snaps into place. The ejectors will automatically close. 7 . Close the rear access door and test the computer before returning it to the customer. Important: After upgrading memory on a brand new iMac, you must hold dow ...

  • Apple IMAC DV, - page 480

    Upgrades - 6 Option–S when restarting the computer. This preserves the Setup Assistant experience (a movie and setup instructions) for the customer. If these keys are not held down when restarting the computer after an upgrade, the Setup Assistant file will execute for the dealer, disable itself, and the customer will never see it. ...

  • Apple IMAC DV, - page 481

    Upgrades - 7 AirPort Card Place a soft towel or cloth on the desk or surface. 1 . Position the screen face down on the cloth.Use a coin or flatblade screwdriver to turn the latch counterclockwise on the access door. 2 . Open the access door. ...

  • Apple IMAC DV, - page 482

    Upgrades - 8 3 . Touch the metal EMI shield inside the recessed latch area before touching any components on the main logic board. ...

  • Apple IMAC DV, - page 483

    Upgrades - 9 4 . Detach the antenna from the left guide rail. 5 . Remove the protective antenna cap from the end of the antenna and store the cap in a safe place. Antenna Protective Antenna Cap Guide Rails ...

  • Apple IMAC DV, - page 484

    Upgrades - 10 6 . Slide the AirPort Card into the adapter card. Note: It is probably easiest to attach the metal ground clip over the AirPort Card once the card is installed into the Adapter Card. this photo shows the ground clip already in place. ...

  • Apple IMAC DV, - page 485

    Upgrades - 11 7 . Connect the antenna by plugging the antenna wire into the small hole in the end of the AirPort Card. ...

  • Apple IMAC DV, - page 486

    Upgrades - 12 8 . Align the edges of the AirPort Card with the guides on the AirPort Card slot. Insert the AirPort Card into the adapter Card connector. 9 . Close the access door, test the computer before returning it to the customer. Important: After installing an AirPort Card on a brand new iMac, you must hold down Option–S when restarting the ...

  • Apple IMAC DV, - page 487

    Upgrades - 13 movie and setup instructions) for the customer. If these keys are not held down when restarting the computer after an upgrade, the Setup Assistant file will execute for the dealer, disable itself, and the customer will never see it. ...

  • Apple IMAC DV, - page 488

    Upgrades - 14 Connect an External Monitor If the iMac has a VGA output port, you can connect an external monitor to the computer and mirror, or show, what’s on the computer display to a larger audience. Note: You can’t use this port to connect a second monitor to extend the desktop. ...

  • Apple IMAC DV, - page 489

    Upgrades - 15 1 0 . Place the computer face down, on a soft, clean cloth or ESD mat. ...

  • Apple IMAC DV, - page 490

    Upgrades - 16 f the VGA port is covered (you can’t see it), replace the vented cover with the VGA vented cover that came with the computer.I V ented Cover VGA V ented Cover ...

  • Apple IMAC DV, - page 491

    Upgrades - 17 1 1 . Insert the flatblade screwdriver partially into the slot on the top of the vented cover, then gently push forward on the screwdriver to pry the cover off. V ented Cover ...

  • Apple IMAC DV, - page 492

    Upgrades - 18 1 2 . Insert the lower edge of the VGA vented cover into the slots, then press the top edge down to snap the cover in place. VGA V ented Cover T abs Slots ...

  • Apple IMAC DV, - page 493

    Upgrades - 19 1 3 . Plug the external monitor cable into the VGA output port on the back of the computer. 1 4 . Plug the monitor cable into the monitor port on the external monitor. 1 5 . Plug the power cord in and press the Power button on the computer to turn it on. 1 6 . Press the Power button on the external monitor to turn it on. VGA V ented C ...

  • Apple IMAC DV, - page 494

    Service Source K Exploded V ie w iMac, iMac D V , iMac D V Special Edition ...

  • Apple IMAC DV, - page 495

    Exploded View 1 iMac, iMac D V , iMac Special Edition Exploded V iew Click part to go to parts database (only in html version). Power/Analog/Video Board 661-2212 661-2315, Rev .2 AirPort Adapter Card 076-0804 Speakers Left & Right Kit 076-0808 Logic Board 661-2210 350 MHz 661-2317 350 MHz, V er . 2 661-221 1 400 MHz 661-2316 400 MHz, V er . 2 N ...

  • Apple IMAC DV, - page 496

    Exploded View 2 Color ed Service P arts Click part to go to parts database (only in html version). Keyboard 922-4077 Graphite 922-4078 Blueberry 922-4079 T angerine 922-4080 Grape 922-4081 Strawberry 922-4082 Lime Mouse 922-3969 Graphite 922-4072 Blueberry 922-4073 T angerine 922-4074 Grape 922-4075 Strawberry 922-4076 Lime RAM Access Door 922-3885 ...

  • Apple IMAC DV, - page 497

    Exploded View 3 Cable Locator Click part to go to parts database (only in html version). Cable , Modem,  Phone 1TP , ICE  922-3963 Cable , Audio (Headphones, Speakers , Microphone, LED , P ower Supply) 922-4039 RGB Cable 922-4034 Cable . Analog (P504) to Video Board (P304), 10-pin 922-4035  Hard Drive  P ower Cab le ...

  • Apple IMAC DV, - page 498

    Exploded View 4 Scr ew Matrix Screws Locator 922-4144 (4), CD/HD Carrier to Divider Panel 922-4145 (4), CD/DVD Carrier CD to Drive to Carrier 922-4146 CD Adapter Board (2) 922-4147 HD to HD Carrier (4) 922-4148 I/O Panel (2) Main Logic Board (1) 922-4149 EMI Cover (6) 922-4150 Antenna Clip (1), Down Converter Board (2) (in front of Down Converter H ...

  • Apple IMAC DV, - page 499

    Exploded View 5 Identifying 350 MHz Logic Boards There are currently three 350 MHz logic boards in service stock for the slot-loading iMac. Two of the logic boards are under the same part number, 661-2210 (refer to TIL article 58564 or the Service Parts database for additional information). The new Version 2 logic board is part number 661-2317. The ...

  • Apple IMAC DV, - page 500

    Exploded View 6 Identifying the 400 MHz Logic Boards There is a new version of the 400 MHz logic board for the iMac DV and iMac Special Edition. The easiest way to identify the boards is by the daughterboard. The Version 2 logic board (661-2316) does not have a daughterboard. Logic boards must be exchanged like-for-like. Reference the graphic below ...

  • Apple IMAC DV, - page 501

    Exploded View 7 Identifying the Po wer/Analog/V ideo Boards There is a new revision (backward compatible) of the power/analog/video board (661- 2315, Rev. 2) for the slot-load iMac. The revised board can be identified by the presence of a switch at location SW901 (see below). The switch must be set for the type of the CRT (LG, Samsung, or CPT) tube ...

Manufacturer Apple Category Personal Computer

Documents that we receive from a manufacturer of a Apple IMAC DV, can be divided into several groups. They are, among others:
- Apple technical drawings
- IMAC DV, manuals
- Apple product data sheets
- information booklets
- or energy labels Apple IMAC DV,
All of them are important, but the most important information from the point of view of use of the device are in the user manual Apple IMAC DV,.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Apple IMAC DV,, service manual, brief instructions and user manuals Apple IMAC DV,. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Apple IMAC DV,.

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A complete manual for the device Apple IMAC DV,, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Apple IMAC DV, by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Apple IMAC DV,.

A complete Apple manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Apple IMAC DV, - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Apple IMAC DV,, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Apple IMAC DV,, that we can find in the current document
3. Tips how to use the basic functions of the device Apple IMAC DV, - which should help us in our first steps of using Apple IMAC DV,
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Apple IMAC DV,
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Apple IMAC DV, in a specific country, if it was not possible to solve the problem on our own.

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