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Manual Zebra Z31

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  • Zebra Z31 - page 1

    P1032297-001 Rev . A Zebra ® ZXP Series 3 ™ Card Printer User’s Manual ...

  • Zebra Z31 - page 2

    Copyright Notice © 2010 ZIH Corp. This document contai ns information prop rietar y to Zebra T echnologies Corporation. This document and th e information contai ned within i s Copyrighte d by Zebra T echnologies Corporation and may not be duplicated in full or in part by any perso n without writte n approval from Zebra. While every ef fort has be ...

  • Zebra Z31 - page 3

    P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual iii Contents 1 • Getting St arted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 ZXP Series 3 Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Features, Controls, and I ndicators . . . . . . . . . . . . . . ...

  • Zebra Z31 - page 4

    iv Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Content s 3 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Loading Ribbon Cartridge . . . . . . . . . . . . . . . . ...

  • Zebra Z31 - page 5

    P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 1 1 Getting Started This manual contains installation and operatio n information for the Zebra ZXP Series 3 Card Printer, manufactured by Ze bra T echnologies Co rporation. The printer provid es full color dye sublimatio n or monochrome thermal transfer printin g on standard 2.12 ...

  • Zebra Z31 - page 6

    2 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Getting S t arted ZXP Series 3 Part Numbers ZXP Series 3 Part Numbers The Pa rt Number of a parti cular Ze bra ZXP Series 3 Card Prin ter is sh own on a label af fixed to the bottom o f the printer; that Part Number i dentifies the spe cific co nfiguration for that print er . T ...

  • Zebra Z31 - page 7

    Getting S tarte d Features, Controls, and Indica tors P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 3 Features, Controls, and Indicators The picture be low points out some of the printer ’ s external features; see Section 3 for an interior vie w . • Card Feeder Cover - Opening the Card Feeder Cover gi ves acc ess to the ...

  • Zebra Z31 - page 8

    4 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Getting S t arted Rear Panel Conne ctors Rear Panel Connectors St andard USB Connection The figure below sho ws the rear of th e Printer with the USB interface . Ethernet Connection The figure below sh ows the rear of the pri nte r with th e standard USB in terface with the Eth ...

  • Zebra Z31 - page 9

    Getting S tarte d Multi-Functio n LCD Panel P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 5 Multi-Function LCD Panel Y o ur printer is equippe d with a Multi-Function LCD Pan el to provide printer st atus information. The readout is con trolled by the M ulti-Function Cont rol Button d irectly below the viewin g window . Mult ...

  • Zebra Z31 - page 10

    6 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Getting S t arted Multi-Function LCD Panel W arning Messages W arning messages alert the opera tor to action t hat should be taken; the printe r will general ly continue op eration. Error Messages Error messages are displ a yed when a situation cau ses the printer to stop op er ...

  • Zebra Z31 - page 11

    Getting S tarte d Multi-Functio n LCD Panel P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 7 Icons Throughout t his manual, di ffer ent icons high light important in formation, as fo llows: Product Disposal Note • Indicates information that emphasizes or supplements important poi nts of the main text. Import ant • Advises ...

  • Zebra Z31 - page 12

    8 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A ...

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    P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 9 2 Printer Installation Unp acking Y our Card Printer Y o ur ZXP Series 3 Card Pri nter ships in a cardb oard carto n, p rotected by styrofoam i nserts and a protective anti-st atic bag. Keep all packagin g material in case you need to mov e or re-ship the printer . St e p 1 . B ...

  • Zebra Z31 - page 14

    10 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Inst allation Installing the Printer Inst alling the Printer Setting up the Printer St e p 1 . Place t he printer in a loca tion that allows ea sy a ccess to all side s. The printer sho uld never be operated while resting on i ts side or upside do wn. St e p 2 . Remove ...

  • Zebra Z31 - page 15

    Printer Inst allation Installing the Printer P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 1 1 Connecting Power St e p 1 . Insert the power supp ly plug into the po wer socket, attach the power cord (120V AC or 230V AC) to th e po wer supply , then p lug the power cord i n to a grounded electrical socket of the proper voltag ...

  • Zebra Z31 - page 16

    12 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Inst allation Installing the Printer Connecting the Printe r to your Computer St e p 1 . If your p rinter has only the USB interface, attach the included USB cable to your computer and the printer . St e p 2 . If your p rinter has the optio nal Ethernet in terface (as ...

  • Zebra Z31 - page 17

    Printer Inst allation Viewing Printer Information P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 13 V iewing Printer In formation T o check the config uration parameters o f the printer wi thout being co nnected to a comp uter: St e p 1 . Ensure t hat the printer power switch is in the OFF (O) positi on. St e p 2 . While hold ...

  • Zebra Z31 - page 18

    14 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Inst allation Installing the Windows Printer Driver Inst alling the Windows Printer Driver Initial S tep s Each computer th at will use the p rinter must have the Prin ter Driver installed. If not already done , connect power to t he printer; and connect the print er t ...

  • Zebra Z31 - page 19

    Printer Inst allation Installing the Windows Printer Driver P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 15 Inst alling the USB Printer Driver St e p 1 . If not a lready done, connec t power to the printe r . Do not turn power ON. St e p 2 . Conn ect the USB po rt on th e re ar of the printer to the computer’ s USB port. ...

  • Zebra Z31 - page 20

    16 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Inst allation Installing the Windows Printer Driver St e p 9 . The InstallShield W izard window wil l open. T o proceed with the install ation, click the Next button. St e p 1 0 . Select Install USB printer drivers , and click the Next button. St e p 11 . Ensure that t ...

  • Zebra Z31 - page 21

    Printer Inst allation Installing the Windows Printer Driver P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 17 St e p 1 2 . This will bring u p the License A greement window . T o p roceed with the installation, click the Ye s button. St e p 1 3 . This wi ll bring up the Setup T y pe window . •S e l e c t Complete to install ...

  • Zebra Z31 - page 22

    18 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Inst allation Installing the Windows Printer Driver St e p 1 4 . This will brin g up th e Select Program Folder window . T y pe i n a new fo lder name or select one from the existing folders list, and click t he Next button. St e p 1 5 . Obser ve the Setup S tatus wind ...

  • Zebra Z31 - page 23

    Printer Inst allation Installing the Windows Printer Driver P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 19 St e p 1 6 . The Congrat ulations window will appe ar . St e p 1 7 . At th is point, turn on your printer ; and then click the Next button. The W indows New Har dwar e Found wizard will find the printer . St e p 1 8 . ...

  • Zebra Z31 - page 24

    20 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Inst allation Installing the Windows Printer Driver Inst alling the Ethernet Printer Driver St e p 1 . If not a lready done, co nnect power to t he printer . T urn power ON. St e p 2 . Connect the Ethernet port on the rear of the printer to the Ethern et network connec ...

  • Zebra Z31 - page 25

    Printer Inst allation Installing the Windows Printer Driver P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 21 St e p 8 . In the We l c o m e wind ow , choose the maintena nce operation to be performed: a. Select Mod ify to up date the older printer driver , click the Next button, and follow the screen p rompts. At the en d of ...

  • Zebra Z31 - page 26

    22 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Inst allation Installing the Windows Printer Driver St e p 11 . This will brin g up the License Agreeme nt window . T o proceed with t he installation , select the I accept the t erms of the license agr eement option , and then click the Next button. St e p 1 2 . This ...

  • Zebra Z31 - page 27

    Printer Inst allation Installing the Windows Printer Driver P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 23 St e p 1 3 . Setup will find and list al l Zebra ZXP Series 3 Prin ters on the netwo rk. Select a printer from t he list (example, arro w below); and cl ick the Next button. St e p 1 4 . This will brin g up th e Selec ...

  • Zebra Z31 - page 28

    24 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Inst allation Installing the Windows Printer Driver St e p 1 5 . Obser ve the Setup S tatus window . St e p 1 6 . The Congrat ulations window will appe ar . St e p 1 7 . At th is point, click the Next button. ...

  • Zebra Z31 - page 29

    Printer Inst allation Installing the Windows Printer Driver P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 25 St e p 1 8 . When the InstallShield Wizard Complete window appears, click the Finish butt on. St e p 1 9 . This completes Ethernet driver instal lation. St e p 2 0 . T o use th e Prin ter , you would select it ju st l ...

  • Zebra Z31 - page 30

    26 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A ...

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    P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 27 3 Printer Setup Printer Features The following sh ows an interior view o f the ZXP Series 3 Card Printer. Lid Printhead Card Feeder Card Output Hopper Ribbon Cartridge ...

  • Zebra Z31 - page 32

    28 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Setup Loading Ribbon Cartri dge Loading Ribbon Cartridge The Printer requires ap pr oved ribbon cartridges. The Resin Thermal T ransfer and Dye Sublimation ribbons are specifical ly designed for your Printer . • Only use Z ebra i Series ribbons designed to work with ...

  • Zebra Z31 - page 33

    Printer Setup Loading Ribbon Cartri dge P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 29 3. Insert the ri bbon cartridge wi th t he clea ning ro ller facing do wn, so t h e gears on the ends of the rollers fit int o the appropriate slots. 4. Clos e the printer lid and pu sh down until you hear an audible click. Note • Afte ...

  • Zebra Z31 - page 34

    30 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Setup Loading Cards Loading Cards T o help you load, print, and collect cards, the printer has a card feeder and card output hopper . Card Feeder The card feeder is used for loadin g ca rds, it ca n hold up to 100 cards o f 30 mils th ickness. The card feeder is locate ...

  • Zebra Z31 - page 35

    Printer Setup Loading Cards P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 31 3. Remove th e cellophane wrapper from the card stack. 4. Holding the card deck by the sides, hold it vertically ag ainst a flat surface su ch as a desktop; then push the stack back and forth to an angl e of ab out 45 ° from vertical, so as t o sep ...

  • Zebra Z31 - page 36

    32 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Setup Loading Cards Card Output Hopper 1. Raise the printer lid, and pull the output ho pper down to place it in its functio nal position. 2. When not using the prin ter , place the card out put hopper ba ck in its closed position to protect the p rinter from dust. ...

  • Zebra Z31 - page 37

    Printer Setup Printing a T est Card P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 33 Printing a T est Card W ith ribbon ca rtridge and ca rds loaded, your pri nte r is ready to pri nt. T o check the operat ion of the printer , you should print a test card. 1. Go to the Driver To o l s tab ( Select S tart > Settings > P ...

  • Zebra Z31 - page 38

    34 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Setup T ypical Printer Op eration T ypical Printer Operation The ZXP Series 3 Card Printer c an be used with your soft ware applicatio n program, using t he Drivers on the CD provided with you r Printer; refer to Inst alling the W indows Printer Driv er on page 14 . Cr ...

  • Zebra Z31 - page 39

    P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 35 4 Printer Settings and Adjustments Introduction This section describes the setti ngs and adjustments that can be made to your W indows ZXP Series 3 Printer Driver . This consists of two major topic s: Card Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Zebra Z31 - page 40

    36 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Settings and Adju stment s Card Printer Properties Card Printer Properties T o ac cess the Card Printe r Properties, se lect S tart > Settings > Printers and Faxes . Right click on the Zebra ZXP Car d Printer listing, then select Pr operties. • General T ab - D ...

  • Zebra Z31 - page 41

    Printer Settings and Adjustment s Card Printer Properties P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 37 General T ab The General tab shows th e selected printer and lists the features of the printer . T o access the General tab, select S tar t > Settings > Printers an d Faxes . Right clic k on the Zebra ZXP Car d Pr ...

  • Zebra Z31 - page 42

    38 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Settings and Adju stment s Card Printer Properties Sharing T ab On the Sharing tab, you can choose to share t h e printer over the network and install additiona l drivers to accommodat e different operat ing systems. T o access the Sharing tab, select S tart > Setti ...

  • Zebra Z31 - page 43

    Printer Settings and Adjustment s Card Printer Properties P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 39 Port s T ab Use the Ports tab to specify the c omputer port to whi ch the printer is connected. Thi s will have been esta blished at the initi al i nstallation of the printe r , a nd wi ll n o t no rmally re quire atten ...

  • Zebra Z31 - page 44

    40 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Settings and Adju stment s Card Printer Properties Advanced T ab The Advanced t ab determines the spooling (queuing ) of print jobs and determines ho w spooled jobs are handled re lative to the most recent j ob. T o access the Advanced tab, sele ct S tart > Settings ...

  • Zebra Z31 - page 45

    Printer Settings and Adjustment s Card Printer Properties P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 41 Color Management T ab Color Managemen t settings al low you to associ ate color profi les on the printer ba sed on the type of medi a be ing used and printe r co nfiguration. The Add button allows the oper ator to add a ...

  • Zebra Z31 - page 46

    42 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Settings and Adju stment s Card Printer Properties Security T ab This is the standard W indows security screen, showing user access to various printe r control options. Both Print a nd Manage Printers must be c hecked for full func tionality of the printer . T o access ...

  • Zebra Z31 - page 47

    Printer Settings and Adjustment s Card Printer Properties P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 43 Device Settings T ab The Device Settings tab provides device info rmation, security status, and printer usage. T o access the Device Settings tab, select S t art > Settings > Prin ters and Faxes . Righ t click on ...

  • Zebra Z31 - page 48

    44 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Settings and Adju stment s Card Printer Properties Encoder Settings Dialog box for setting Magnet ic Encoder paramete rs. This feature is not enab led if the printe r does not have the magnetic encoder optio n. • Enable macr o processing - This option will allow the ...

  • Zebra Z31 - page 49

    Printer Settings and Adjustment s Card Printer Properties P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 45 ADV ANCED SETTINGS DIALOGUE BOX • Tr a c k : Select the track you want to configure. • T rack Settin gs : Select the Mode (ISO1, ISO2, ISO3, 3 bit, 4 bit, 5 bi t, 6 bit, or 7 bit) and Density (75bpi or 210 bpi) for ...

  • Zebra Z31 - page 50

    46 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Settings and Adju stment s Card Printer Properties T ools Dialog box for testin g and communicating with the printer . • Command to send to printer - Enter a printer c ommand (without leading escape character) in the top edit box, and cli ck on the Execute button to ...

  • Zebra Z31 - page 51

    Printer Settings and Adjustment s Card Printer Properties P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 47 F/W Download This Dialog box is used to install the firmware downloa ded from the Zebra web site at http://zebraca rd.com under Drivers & Downloads . St e p 1 . Click on the Select File button (arrow bel ow). St e p ...

  • Zebra Z31 - page 52

    48 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Settings and Adju stment s Card Printer Properties Device Information Printer configuration status window . • Model/Firmwar e V ersio n - Specifies the printer mo de l number and installed firmware version. • Serial Number - Specifie s the printer serial number . ? ...

  • Zebra Z31 - page 53

    Printer Settings and Adjustment s Card Printer Properties P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 49 Single Feed Options Click on the appropri ate radio button to Enable / Disable Si ngle Feed operation. About Dialog Box for spec ifying the Pri nter Model, the Driv er V er sion, and the Copy right. Once the printer dri ...

  • Zebra Z31 - page 54

    50 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Settings and Adju stment s Card Printer Prin ting Preferen ces Card Printer Printing Preferences T o access the Card Printer Properties, select S tart > Set tings > Printers and Faxes . Right click on the Zebra ZXP Car d Printer listing, then sel ect Pr operties. ...

  • Zebra Z31 - page 55

    Printer Settings and Adjustment s Card Printer Printing Preferences P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 51 • Color Adjustment - Adjusts color outp ut (Intensity and Contrast). Allows you to adju st th e image colors; these adjustments ap pl y to the enti re card, not just photographic i mage. - Intens ity - i ncr ...

  • Zebra Z31 - page 56

    52 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Settings and Adju stment s Card Printer Prin ting Preferen ces Ribbon Ty p e - Displays type of ribbon instal led in printer . Click on the Prin ter/Ribbo n Details button to see t he Device Informa tion window : • Print on both sides - Selection fo r single-sided or ...

  • Zebra Z31 - page 57

    Printer Settings and Adjustment s Card Printer Printing Preferences P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 53 • Black Panel - Defines how black panel i s applied in a card design. 4 selections: • Do No t Use - K panel not u sed • Use Always - all black p ixels will go to K panel • T ext Only - only black te xt ...

  • Zebra Z31 - page 58

    54 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Printer Settings and Adju stment s Card Printer Prin ting Preferen ces • Back Overlay V arnish - Feature selectio n for applying an overlay varnish ribb on to the back of a card. Default setting is full edge-to-edge varnish. There are various varnish op tions. A preview pane ...

  • Zebra Z31 - page 59

    Printer Settings and Adjustment s Card Printer Printing Preferences P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 55 • Head Settings - Setting for heat adjustme nts on the print h ead. Adjustment s can be made to the Contrast and Intensit y . Head settings can be changed to adjust th e monochrome contrast, color intensity ...

  • Zebra Z31 - page 60

    56 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A ...

  • Zebra Z31 - page 61

    P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 57 5 Cleaning Cleaning the System Y o ur Printer includes a simp le cleaning system u sing Pre-Saturated Cl eaning Cards provid ed. The regular use of these card s will clean and maint ain important parts of your printer that cannot be reac hed: includi ng Printhead, th e T ransp ...

  • Zebra Z31 - page 62

    58 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Cleaning Cleaning the System How to Clean St e p 1 . Place t he printer po wer switch in th e ON ( | ) position, an d then press and ho ld the Multi-Function Control Butto n for 5 seconds. St e p 2 . Whe n the cleaning c ycle is initiat ed, the LCD messag e REMOVE RIBBON THEN ...

  • Zebra Z31 - page 63

    Cleaning Cleaning the Printhead P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 59 Cleaning the Printhead Use of the cleaning cards will no rmal ly do an adequate job of cleaning the printer . However , a separate Printhead cleaning, using swabs, can remove more stubborn deposits when print anomalies persist. T o avoid deposit ...

  • Zebra Z31 - page 64

    60 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A ...

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    P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 61 6 Troubleshooting Introduction The objective o f troubleshootin g is to relate a problem to an associated assembly or system function, in order to most effici ently isolate an d rep air the problem. T ypically , this involves determining the fai lure symptom and then checking ...

  • Zebra Z31 - page 66

    62 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A T roubleshooting T roubleshooting Procedures T roubleshooting Procedures LCD Panel W arnings and Error Messages The following tables show causes and solution s to symptoms relat ed to improper op eration. Check the table when experiencing an y loss of operation or print qu ali ...

  • Zebra Z31 - page 67

    T roubleshooting T rou bleshooting Procedure s P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 63 ERROR MESSAGES (printer will not operate) Note: If the problem persists, contact T echnical Support; see W orldwide Support on page 109 . Problem / Symptom Description or Cause Possible Solution Note CHECK RIBBON W rong type of ri ...

  • Zebra Z31 - page 68

    64 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A T roubleshooting T roubleshooting Procedures Print Quality Issues This section will help you resolv e print qualit y problems. The print quality is depe ndent on several factor s. The two most important factors that will increase your print quality are cleanliness and card sto ...

  • Zebra Z31 - page 69

    T roubleshooting T rou bleshooting Procedure s P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 65 Example • Small sp ots Small spots appear on the printed card with a non-printe d area or a dif ferent color . Possible Cause: • Contamination on the card surface. Solutions: • Check that cards are stored i n a dust free env ...

  • Zebra Z31 - page 70

    66 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A T roubleshooting T roubleshooting Procedures Example • Non-printing horizo ntal lines (white) There are non-printing horizontal li nes (white) on the card surfaces. Possible Cause: • Ribbon cartrid ge is not correctly positioned. Solutions: • Ensure th at the ribbon is p ...

  • Zebra Z31 - page 71

    T roubleshooting T rou bleshooting Procedure s P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 67 Example • Pale or inconsistent resu lts Printing shows very pale or inconsistent results. Possible Cause: • Ribbon cartrid ge have been stored improp erly or is damaged. Solution: • Change ribbon c a rt r i d g e, and print ...

  • Zebra Z31 - page 72

    68 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A T roubleshooting T roubleshooting Procedures Example • Blurry printed image Printing shows bl urry printed image. Possible Cause: • Ribbon cart ridge may not b e correctly positi oned. Solution: • Check that th e ribbon is properly rolled onto the ribbon co res of the c ...

  • Zebra Z31 - page 73

    T roubleshooting T rou bleshooting Procedure s P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 69 Example • No printing No printing on the card. Possible Cause: • Ribbon c artridge may no t be install ed in the prin ter . Solution: • Check for r ibbon c ar t ri dg e in the printer . Refe r to Loading Ribb on Cartridge on ...

  • Zebra Z31 - page 74

    70 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A ...

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    P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 71 7 Technical Specifications Printer S pecifications General • Single-sided and dual-side d printing • Single card feed capabl e • Load-N-Go drop -in ribbon cartridge • 16-character LCD display •W i n d o w s © Drivers: XP , Serv er 2003 and 2008, V ista, and W indows ...

  • Zebra Z31 - page 76

    72 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A T echnical Specif ications Printer S pecifications Ribbon Specifica tions • i Series™ intellig ent media techno logy • YMCKO: 200 cards/roll • YMCKOK: 165 car ds/roll • Monochrome: 1000 cards/rol l - black, blue , green, gold, re d, or silver 850 cards/roll - whit e ...

  • Zebra Z31 - page 77

    T echnical Specif ications Printer S pecifications P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 73 Environment al • Operating T emperature: 60°F to 86°F (15°C to 30°C) • Operating Relative Humid ity: 20% to 6 5% non-condensing • Storage T emperature: 2 3°F to 158°F (-5°C to 70°C) • Storage Relative Humidity ...

  • Zebra Z31 - page 78

    74 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A T echnical Specif ications ISO S tandard Card Dim ensions ISO S t andard Card Dimensions Dimensions for Plain Card ISO St andard 7810 Dimensions for Magnetic S tri pe Card ISO St andard 781 1 Cont act Location for Smar t Card ISO St andard 7816 2.125 ± 0.002 in (53.98 ± 0.05 ...

  • Zebra Z31 - page 79

    T echnical Specif ications ISO S tandard Car d Dimensions P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 75 Declarations of Conformity For a formal certificate, please contact the Compliance Of fice at Zebra’ s Camarillo facility . EUROPE: Norway Only: This product is also designed for IT power system with phase-to-phase vo ...

  • Zebra Z31 - page 80

    76 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A T echnical Specif ications ISO S tandard Card Dim ensions Jap anese Notification NCC W arning Message ...

  • Zebra Z31 - page 81

    P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 77 Appendix A Network Operations Introduction This section covers: Network Configur ations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Setting Up a Network Prin ter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Zebra Z31 - page 82

    78 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Network Operations Network Configurations Printer Sharing In printer sharing, the printer is con nected locally t o the host comput er and configured to be shared to other client computers. Client computers connect to the printer over th e network through the host computer . E ...

  • Zebra Z31 - page 83

    Network Operation s P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 79 Internal Print Server An internal print server is similar to an external print serv er , except the print server is integrated in to the printer . This removes the need for a separate po wer supply and separate device drivers. This is the simp lest way to n ...

  • Zebra Z31 - page 84

    80 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Network Operations Setting Up a Network Printer Use this proced ure if you hav e already installe d an et hernet printer on your system (refer to Section 2 ), and you want to install a second ethernet print er on the network via the Microsoft Add Printer Wizard . Step 1. Cli c ...

  • Zebra Z31 - page 85

    Network Operation s P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 81 Step 6. Cli ck on the Next button Step 7. Ob serve the Select a Printer Port window . Step 8. Cli ck on the Cr eate a new port radio button. Step 9. From the dropdown menu, select S tandar d TCP/IP Port . Step 10. Click on th e Next button, and observe th e ...

  • Zebra Z31 - page 86

    82 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Network Operations Step 13. Observe a second Add S tandar d TCP/IP Port W izard window . Step 14. Enter the IP Address of yo ur printer . Note that the Port Name will a utomatically be filled in when yo u enter the IP Addres s. Do not change the Port Name . Step 15. Click on t ...

  • Zebra Z31 - page 87

    Network Operation s P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 83 Step 18. Observe the Com pleting the Add Standar d TCP/IP Printer Port W izard window . Step 19. Click on th e Finish button, and observe the Install Printer So ftwar e window . Step 20. Select the Manufactur er and the Printer . Step 21. Click on th e Next ...

  • Zebra Z31 - page 88

    84 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Network Operations Step 22. Observe the Use Existing Driver window . Step 23. Select the Keep existing driver radio button. Step 24. Click the Next button, and observe the Name Y our Printer window . Step 25. Enter the printer name, use th e default name, or add mo re informat ...

  • Zebra Z31 - page 89

    Network Operation s P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 85 Step 28. Observe the Printer Sharing window . Step 29. Select the appropriate radio but ton in answer to the question Do you want to shar e this printer ...? Enter the Shar e name if applicable. Step 30. Click the Next button, and observe the Print T est Pa ...

  • Zebra Z31 - page 90

    86 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Network Operations Step 33. Observe the C ompleting the Ad d Printer W izard window . Step 34. Click on th e Finish button to compl ete the Add Printer W izar d . Y ou have successful ly installed the network printer . ...

  • Zebra Z31 - page 91

    Network Operation s P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 87 Printer Pooling Setting Up Printer Pooling Printer Pooling i s a standard feature o f W indows, which l ets you spread the p rinted output across a pool of se veral printers. In this ex ampl e, we will instal l and setup the t hree network printers to be us ...

  • Zebra Z31 - page 92

    88 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Network Operations Using the Printer Pool When the first pr inter has taken as many jobs as it can handle (tha t being two job s - one to be printed immediat ely , the other waiting), t he following job s “spill over” to th e second printer , and then to the third printe r ...

  • Zebra Z31 - page 93

    P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 89 Appendix B Magnetic Encoder Option Introduction This section contains information on the addi tional operations of the ZXP Series 3 Card Printer with an optional Magne tic Encoder . This section covers: Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Zebra Z31 - page 94

    90 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Magnetic Encoder Option Driver Settings Encoder Settings The Encoder Settings dialo g box is used for setting various Magnetic Encoder parameters. This feature is not enabled if the prin ter does not ha ve the magnetic encoder option. T o access the Encoder Sett in gs dialog b ...

  • Zebra Z31 - page 95

    Magnetic En coder Option P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 91 Advanced Settings The Advanced Settings dialog b ox is used for primaril y for Non-ISO en coding. Y ou can make T rack a nd T rack Se ttings, but the oth er set tings (S tart/S top Character , Enco ding S tart Po sition, Character Parity , and LRC Pari ...

  • Zebra Z31 - page 96

    92 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Magnetic Encoder Option Media Loading Orient ation When loading cards with magnetic stripes into the card feeder , please en sure that the magnet ic stripe is facing the left side of the pri nter , and closest to the b ottom edge of the c ard feeder . Magnetic Encoder Cleaning ...

  • Zebra Z31 - page 97

    Magnetic En coder Option P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 93 Magnetic Encoding T ype ISO (Default) The encoder read s and writes standa rd ISO track data forma ts in standard ISO tr ack locations . The following sh ows the th ree standard ISO tracks. Each track can be encoded and decoded with AS CII characters i ...

  • Zebra Z31 - page 98

    94 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Magnetic Encoder Option AAMV A The da ta st ored on magneti c stripes on Americ an driver's li censes is spe cified b y th e American Association of Mot or V ehicle Ad ministrators (AA MV A). Alpha-numeric characters on T racks 1 and 3, nu merals only on T rack 2. CUST OM ...

  • Zebra Z31 - page 99

    P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 95 A PPENDIX C Smart Card Options Introduction This Appendix c ontains informatio n on the add itional operation s of a Printer equi pped with one or more of the available Smart Card options Smart Cards can have a built -in microcompute r and/or memory to stor e fingerprints , vo ...

  • Zebra Z31 - page 100

    96 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Smart Card Options Output Hopper The Output Ho pper is positioned on the front of the Prin ter and receives the printed cards. St e p 1 . Install the Output Hopper by inserting the four tabs on the hopper into the four slots on the fron t of the Printe r . St e p 2 . Ensure th ...

  • Zebra Z31 - page 101

    Smart Card Options P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 97 Cont act Smart Cards Contact Smart Cards have a pad of cont acts on the surface of the card that c onnects to the circuitry embedded into the card. Encoding data onto Smar t Cards and reading the data previousl y encoded on them is totally under control of t ...

  • Zebra Z31 - page 102

    98 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Smart Card Options Cont actless Smart Cards Rather than using a contact pad, Contact less Smart Cards use vario us short-range radio technologie s to “conne ct” to the printer . The printer moves the card to an antenna location on the card path, and the encod ing or decodi ...

  • Zebra Z31 - page 103

    Smart Card Options P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 99 Cont act St ation Smart Card Interface When a command to the printer interface sen ds a card to the Smart Card Cont act S tation, the printer connects the Smart Card Conta ct Station t o the female DB-9 c onnector on the rear of the printer . DB-9 Connector ...

  • Zebra Z31 - page 104

    100 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A ...

  • Zebra Z31 - page 105

    P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 101 Appendix D CardSense TM Single Card Feed Mode Introduction For operating the Z XP Series 3 Card Printer in si ngle card feed mode, the printer requires th at the operator install an optional Ca rdSense Single Card Feed Kit. In Single Card Feed Mode , the printer will only acc ...

  • Zebra Z31 - page 106

    102 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A CardSense TM Single Card Feed Mode Inst alling the CardSense Single Card Feed Kit Step 1. T urn printer power OFF . Step 2. Open the lid , and remove the ribbon cartridge. Step 3. Install the black rolle r . Place it between the blue clips ju st be hind the card en try slo t, ...

  • Zebra Z31 - page 107

    CardSense TM Single Card Feed Mode P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 103 Step 7. Remove the Cleaning Roll er from the Cl eaning Cartridge, and then remove the protective wrapp er from the Cl eaning Roller, Step 8. Place the Cleaning Roll er in the Cartridge, and close the lid. Step 9. The Cleaning Cartridge is he ...

  • Zebra Z31 - page 108

    104 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A CardSense TM Single Card Feed Mode Setting Up the Printer Driver Step 1. Open Printers and Faxes (click S tart > Settings > Printers and Fa xes ). Step 2. Right-click t he printer for which you w ant to change settings, then click Pr operties . Step 3. Select the Device ...

  • Zebra Z31 - page 109

    CardSense TM Single Card Feed Mode P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 105 Printing a Single Card Step 1. Cards are inserte d one at a time into the slot on the fr ont of the prin ter . Do not feed more than one card at a time. Note that the card must be fully inserted before print er turns on and accepts the c ard ...

  • Zebra Z31 - page 110

    106 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A ...

  • Zebra Z31 - page 111

    P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 107 Appendix E Enclosure Lock Option Introduction The Enclosure Lock Option can either be factory-insta lle d or adde d as an upgrade. This option ensu res that only au thorized personne l have physica l access to the print media (ribbon and cards). When locked, neither the Lid n ...

  • Zebra Z31 - page 112

    108 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A ...

  • Zebra Z31 - page 113

    P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 109 Appendix F Worldwide Support For T echnical Support or Repair Services, co ntact the appropriate facilit y listed below . North America and Latin Am erica - T echnical Support T : +1 877 ASK ZEBRA (877 275 93 27) +1 847 913 2259 E: ts1@zebra.c om North America and Latin Am er ...

  • Zebra Z31 - page 114

    1 10 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A Worldwid e Support Europe, Middle East, and Africa - T echni cal Support For further assist ance, cont act: Zebra T echnologies Ca rd Printer Solutions Dukes Meadow Millboard Road, Bou rne End Buckinghamshi re SL8 5XF , UK T : +44 (0) 16 28 556 025 F: +44 (0) 1628 5 56 001 E ...

  • Zebra Z31 - page 115

    Worldwide Support P1032297-001 Rev . A Zebra ZXP Series 3 Card Printer User ’s Manual 1 1 1 Asia Pacific - T echnical Support Zebra T echnologies Asia Pacific Pte. Ltd. 120 Robinson Road #06-01 Par akou Buildin g Singapore 0689 13 T : +6 5 68 58 0722 F: +6 5 6885 0838 E: tsasiapacific@zebra.com Asia Pacific - Rep air Services Before returning any ...

  • Zebra Z31 - page 116

    1 12 Zebra ZXP Series 3 Card Printer User ’s Manual P1032297-001 Rev . A ...

Manufacturer Zebra Category Plastic card printer

Documents that we receive from a manufacturer of a Zebra Z31 can be divided into several groups. They are, among others:
- Zebra technical drawings
- Z31 manuals
- Zebra product data sheets
- information booklets
- or energy labels Zebra Z31
All of them are important, but the most important information from the point of view of use of the device are in the user manual Zebra Z31.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Zebra Z31, service manual, brief instructions and user manuals Zebra Z31. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Zebra Z31.

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A complete manual for the device Zebra Z31, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Zebra Z31 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Zebra Z31.

A complete Zebra manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Zebra Z31 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Zebra Z31, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Zebra Z31, that we can find in the current document
3. Tips how to use the basic functions of the device Zebra Z31 - which should help us in our first steps of using Zebra Z31
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Zebra Z31
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Zebra Z31 in a specific country, if it was not possible to solve the problem on our own.

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