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Manual Cisco Systems 7960

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  • Cisco Systems 7960 - page 1

    Cisco IP Phone 7960 and 7940 S eries User Guide Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Customer Order Number: DO C-7810182= Text Part Number: 78 -10182-08 ...

  • Cisco Systems 7960 - page 2

    THE SPECIFICA TIONS AND IN FORMA TION REGARDING THE PRODUCTS IN THIS MAN UAL ARE SUBJECT TO CHANGE WIT HOUT NO TICE. ALL ST A TEMENTS, INFORMA TION, AND RECOMMEND A TION S IN THIS MANU AL ARE BELIEVED TO BE A CCURA TE BUT ARE PRESENTED WITHOUT W ARRANTY OF ANY KIND, EX PRESS O R IMPL IED. USE RS MU ST T AKE FU LL RESPON SIBILITY FOR THEIR APPLICA T ...

  • Cisco Systems 7960 - page 3

    All other trademarks ment ioned in th is do cument o r Web sit e ar e the property of thei r respectiv e owners. The use of the word pa r tner does not imply a partnership rel ationship between Cisco and any oth er company. (0208R) Cisco IP Ph one 7960 and 79 40 Series User G uide Copyright © 2000-2 00 2, Ci sco System s, Inc. All rights reserved. ...

  • Cisco Systems 7960 - page 4

    ...

  • Cisco Systems 7960 - page 5

    v Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 CONTENTS CHAPTER 1 Introducing Your Cisco IP Phone 1-1 Connecting Yo ur Cisco IP Phone 1-2 Auto-Registering Your Phone Using TAPS 1-5 A Road Map to Your Cisco IP Phone 1-6 Using the Feature Buttons 1-10 Navigating on You r Phone 1-11 Using the Handset, Headset, and Speakerphon e 1-12 Usin ...

  • Cisco Systems 7960 - page 6

    Contents vi Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Using the Speakerphone 1-14 Using the Headset 1-14 Customizing Your Phone From the User Options Web Pages 1-15 Logging In to the User Options Web Pages 1-16 Changing the Default Lang uage for the User Options Web Pages 1-17 Establishing Cisco IP Phone Services 1-18 Subscribing t ...

  • Cisco Systems 7960 - page 7

    vii Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Contents Answering Calls on Another E xtension Using Call Pickup 3-10 How to Pick Up Calls Within Your Group 3-11 How to Pick Up Calls Outside of Your Group 3-11 Using Speed Dial 3-12 Forwarding Calls to Another Extension 3-14 Setting Up Call Fo rwarding on Your Ph one 3-14 Setting Up C ...

  • Cisco Systems 7960 - page 8

    Contents viii Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 APPENDIX A FAQ A-1 How do I access voice mail? A-2 How do I set spee d dials? A-2 How do I list my missed calls? A-2 I don’t see a Hold button—how do I put someone on h old? A-3 How do I change the contrast on the phone LCD screen? A-3 ...

  • Cisco Systems 7960 - page 9

    ix Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Contents How do I change the settings for my Cisco Ca llManager Extens ion Mobility line? A-3 How do I forward calls? A-4 How do I store numbers of friends and colleague s that I want to call often? A-4 I’ve used up all my speed dial lines, can I add more? A-5 If I cannot answer a call ...

  • Cisco Systems 7960 - page 10

    Preface Document Conventions xx Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Avi s o Este símbolo de aviso in dica perigo. Encontra-se numa situação que lhe poderá causar danos físicos. Antes de começar a trabal har com qualquer equipamento, familiarize-se com o s perigos relacionados com circuitos eléctricos, e com quaisquer p ...

  • Cisco Systems 7960 - page 11

    C HAPTER 1-1 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 1 Introducing Your Cisco IP Phone A Cisco IP Phone is a full-feature telepho ne that provides voice communication ov er the same data networ k that your co mput er uses. This phone functions mu ch like a traditional analo g phone, allo wing you to p lace and recei ve tel ephone ...

  • Cisco Systems 7960 - page 12

    Chapter 1 Introducing Your Cisco IP Phone Connecting Your Cisco IP Pho ne 1-2 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Connecting Your Cisco IP Phone Chances are, your system administrator or a technician will connect you r new Cisco IP Phone to the corpor ate IP telephon y network. If t hat is not the case, connecting your phon e ...

  • Cisco Systems 7960 - page 13

    1-3 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 1 Introducing Your Cisco IP Phone Connecting Your Cisc o IP Phone Step 3 If your system administrator deli vered your Cisco IP Phone wi th a po wer supply , connect the po wer supply plug to the DC48V A C adapter port on the back of the phone. If your system administrator deliv ...

  • Cisco Systems 7960 - page 14

    Chapter 1 Introducing Your Cisco IP Phone Connecting Your Cisco IP Pho ne 1-4 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Ta b l e 1 -1 Cisco IP Phone cable connections 1 DC adapter port (DC48V) 5 Access port (10/100 PC) 2 Power supply wit h A C adapter port plug 6 Handset port 3 Power cable with wall sock et plug 7 Headset port 4 Ne ...

  • Cisco Systems 7960 - page 15

    1-5 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 1 Introducing Your Cisco IP Phone Auto-Registering Your Phone Using TAPS Related Topics • Auto-Re gistering Y our Phone Using T APS, page 1-5 • A Road Map to Y our Cisco IP Phone, pag e 1-6 • Using the Handset, Headset, and S peakerphone, page 1-1 2 Auto-Registering Your P ...

  • Cisco Systems 7960 - page 16

    Chapter 1 Introducing Your Cisco IP Phone A Road Map to Your Cisco IP Phone 1-6 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Step 5 T o confirm, enter your personal e xtensio n number again, followed by the # k ey . The phone displays a co nfirmatio n message. Step 6 Hang up the phon e. The phone resets and displays your e xtension nu ...

  • Cisco Systems 7960 - page 17

    1-7 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 1 Introducing Your Cisco IP Phone A Road Map to Your Cisco IP Phone Figur e 1 -1 Cisco IP Phone 7960 Figur e 1 -2 Cisco IP Phone 7940 1 4 5 16 17 15 68561 3 9 7 6 2 10 11 12 13 14 8 68562 1 4 10 11 16 17 12 13 14 15 5 9 7 8 2 6 3 ...

  • Cisco Systems 7960 - page 18

    Chapter 1 Introducing Your Cisco IP Phone A Road Map to Your Cisco IP Phone 1-8 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 1 Handset with indicator light Functions like a traditi onal hand set. The light strip at the top of the handset blinks when the phone rin gs and can be set to remain lit when you recei ve a v oice mail message. ...

  • Cisco Systems 7960 - page 19

    1-9 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 1 Introducing Your Cisco IP Phone A Road Map to Your Cisco IP Phone Related Topics • Using the Feature Buttons, page 1-1 0 • Navig a ting on Y our Phone, page 1-11 12 Volume b utton Increases or decreases volume for the handset, headset, or speakerphone (depend ing upon whic ...

  • Cisco Systems 7960 - page 20

    Chapter 1 Introducing Your Cisco IP Phone Using the Feature Buttons 1-10 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Using the Feature Buttons Yo u r C i s c o IP Phone has f ive feature buttons: • Services b u tton—Displays services on your phone’ s LCD screen. These are services to which you ha ve already subscribed using t h ...

  • Cisco Systems 7960 - page 21

    1-11 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 1 Introducing Your Cisco IP Phone Navigating on Your Phone • Personalizing the Ringer Sou nd, page 2-3 • Changing the LCD Screen Contrast, page 2-5 • Accessing Networ k Config uration Data, page C- 1 • Accessing Status Data, page C-2 Navigating on Your Phone Na vigating ...

  • Cisco Systems 7960 - page 22

    Chapter 1 Introducing Your Cisco IP Phone Using the Hand set, Headset, and Speakerphone 1-12 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Related Topics • A Road Map to Y our Cisco IP Phone, pag e 1-6 • Using the Feature Buttons, page 1-1 0 Using the Handset, Headset, and Speakerphone Y our C isco IP Phone works w ith a ha ndset, ...

  • Cisco Systems 7960 - page 23

    1-13 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 1 Introducing Your Cisco IP Phone Using the Handset, Headse t, and Speakerphone Figur e 1 -3 Using the Handset Rest Related Topics • Using the Handset, page 1-12 1 Set the handset aside and use your thumb and f inger to grasp and pull out the square plastic tab in the handset ...

  • Cisco Systems 7960 - page 24

    Chapter 1 Introducing Your Cisco IP Phone Using the Hand set, Headset, and Speakerphone 1-14 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Using the Speakerphone Y ou can use the speakerphone in conjunction with all of the features on your Cisco IP Phone. T o place and answer calls using the speakerphone, press the Speaker but t o n . ...

  • Cisco Systems 7960 - page 25

    1-15 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 1 Introducing Your Cisco IP Phone Customizing Your Phone Fro m the User Options Web Pages War ni n g T o avoid el ectric shock, do not connect safety extra-low voltage (SEL V) circu its to telephone-network vol tage (TNV) circuits. LAN ports c ontain SEL V circuits, and WAN po ...

  • Cisco Systems 7960 - page 26

    Chapter 1 Introducing Your Cisco IP Phone Customizing Your Ph one From the User Option s Web Pages 1-16 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Y ou can also get a copy of the documentation av ailable for your phon e on the User Options Pa ges. This section co vers the follo wing topics: • Logging In to the User Opti ons W eb P ...

  • Cisco Systems 7960 - page 27

    1-17 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 1 Introducing Your Cisco IP Phone Customizing Your Phone Fro m the User Options Web Pages Changing the Default Language for the User Options Web Pages Use this procedure to change the defa ult language ( French or English, for example) in which in formation is displa yed on the ...

  • Cisco Systems 7960 - page 28

    Chapter 1 Introducing Your Cisco IP Phone Customizing Your Ph one From the User Option s Web Pages 1-18 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Step 3 Select the language that you want to us e as the default language from the “User Locale” drop-down list and click Update . The language that you have selected now serves as the ...

  • Cisco Systems 7960 - page 29

    1-19 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 1 Introducing Your Cisco IP Phone Customizing Your Phone Fro m the User Options Web Pages Related Topics • Logging In to the User Opti ons W eb Pages, page 1-16 • Changing the Defaul t Language for the User Optio ns W eb P ages, page 1-17 Subscribing to Services Follo w the ...

  • Cisco Systems 7960 - page 30

    Chapter 1 Introducing Your Cisco IP Phone Customizing Your Ph one From the User Option s Web Pages 1-20 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Step 6 T o subscribe to anothe r service, click New Subscription in the Subscribed Services pane. T o e xit, click Return to the Menu or Log Off at the bottom of the page. Related Topics ...

  • Cisco Systems 7960 - page 31

    1-21 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 1 Introducing Your Cisco IP Phone Customizing Your Phone Fro m the User Options Web Pages Step 4 When you are finished, click Return to the Menu or Log Off at the bottom of the page. Related Topics • Subscribing to Services, page 1-19 • Establishing Cisco IP Phone Services, ...

  • Cisco Systems 7960 - page 32

    Chapter 1 Introducing Your Cisco IP Phone Customizing Your Ph one From the User Option s Web Pages 1-22 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 ...

  • Cisco Systems 7960 - page 33

    C HAPTER 2-1 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 2 Customizing Phone Settings These procedures hel p you personalize settings for your C isco IP Phone: • Adjusting the Handset, Speak erphone, and Headset V olume, page 2- 1 • Adjusting the Ringer V olume, page 2-2 • Personalizing the Ringer Sou nd, page 2-3 • Adjusting ...

  • Cisco Systems 7960 - page 34

    Chapter 2 Customizing Ph one Settings Adjusting the Ringer Volume 2-2 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Note If you press the V olume b utton when none of these are in use, you ar e adjusting the ringer v o lume. For details, see the “ Adjusting the Ringer V olume ” section on page 2-2 . Step 2 T o save this v olume set ...

  • Cisco Systems 7960 - page 35

    2-3 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 2 Customizing Phone Settin gs Personalizing the Ringer Sound Personalizing the Ringer Sound Y ou can change the sound your phone makes when it ri ngs to suit your t astes and to help you dif ferentiate between your phone ringing and anot her nearby phone, or to dif ferentiate be ...

  • Cisco Systems 7960 - page 36

    Chapter 2 Customizing Ph one Settings Adjusting the Message Waiting Indicator Light 2-4 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Adjusting the Message Waiting Indicator Light Y ou can change the behavio r policy of the message waiting indi cator light (or “lamp”) for each line appearan ce on your Cisco IP Phone. The message w ...

  • Cisco Systems 7960 - page 37

    2-5 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 2 Customizing Phone Settin gs Changing the LCD Screen Contrast Changing the LCD Screen Contrast T o improve the readab ility of the LCD screen, follo w these steps to adjust the contrast. Procedure Step 1 Press the Settings but t o n . Step 2 From the Settings menu, us e the Nav ...

  • Cisco Systems 7960 - page 38

    Chapter 2 Customizing Ph one Settings Changing the Lan guage for the Phone LCD Screen 2-6 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Changing the Language for the Phone LCD Screen Use this procedure to change the def ault language in which info rmation is displayed o n the Cisco IP Pho ne’ s LCD screen. Note If you use the Cisco C ...

  • Cisco Systems 7960 - page 39

    2-7 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 2 Customizing Phone Settin gs Changing the Language for the Phone LCD Screen Related Topics • Changing the LCD Screen Contrast, page 2-5 • Changing the Defaul t Language for the User Optio ns W eb P ages, page 1-17 ...

  • Cisco Systems 7960 - page 40

    Chapter 2 Customizing Ph one Settings Changing the Lan guage for the Phone LCD Screen 2-8 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 ...

  • Cisco Systems 7960 - page 41

    C HAPTER 3-1 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 3 Placing a Call and Other Basic Phone Tasks Basic phone tasks include placing, receivi ng and forwarding calls. The following sections descri be how to perform th ese basic tas ks on your C isco IP Phone : • Making T eleph one Call s, page 3-1 • Using Speed D ial, pag e 3- ...

  • Cisco Systems 7960 - page 42

    Chapter 3 Placin g a Call and Oth er Basic Phone Ta sks Making Telephon e Calls 3-2 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 • Ending a Call , page 3-4 • Muting a Call, page 3-5 • Putting a Call on Hold, p age 3-6 • T ransferring a Call to Another Extension, page 3-7 • Redialing the Last Numb er Dialed, page 3-8 • How ...

  • Cisco Systems 7960 - page 43

    3-3 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Making Telepho ne Calls Ti p If you receiv e a busy t one or a ring with no answer w hen you call another extension, y ou can use the Cisco Call Back fe ature to get an a lert when the extension i s av ailable. See the “How to Get N ...

  • Cisco Systems 7960 - page 44

    Chapter 3 Placin g a Call and Oth er Basic Phone Ta sks Making Telephon e Calls 3-4 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Answering a Call Ta b l e 3-2 lists ways to answer an incoming call: Related Topics • Placing a Call, page 3-2 • Ending a Call , page 3-4 • Muting a Call, page 3-5 • Putting a Call on Hold, p age 3-6 ...

  • Cisco Systems 7960 - page 45

    3-5 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Making Telepho ne Calls Related Topics • Placing a Call, page 3-2 • Answering a Call, page 3-4 • T ransferring a Call to Another Extension, page 3-7 • Forw arding Calls to Another Extension, page 3-14 Muting a Call Y ou can mu ...

  • Cisco Systems 7960 - page 46

    Chapter 3 Placin g a Call and Oth er Basic Phone Ta sks Making Telephon e Calls 3-6 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Putting a Call on Hold When you put a call on hold, the call re mains activ e ev en though you and the other party canno t hea r one a no the r . Y ou ca n an swe r ot her cal ls whi le a call is on h old . ...

  • Cisco Systems 7960 - page 47

    3-7 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Making Telepho ne Calls Transferring a Call to Another Extension Follo w these steps to transf er a call to another phone. Procedure Step 1 During a call, press the Tr n s f e r softkey . This puts the call on hold. Step 2 Dial the nu ...

  • Cisco Systems 7960 - page 48

    Chapter 3 Placin g a Call and Oth er Basic Phone Ta sks Making Telephon e Calls 3-8 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Redialing the Last Number Dialed T o redial the most recently dialed num ber , press the Redial softkey . Doing so without lifting the hand set activ ates the speakerphone or headset. T o redial a number fro ...

  • Cisco Systems 7960 - page 49

    3-9 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Making Telepho ne Calls Step 3 T o verify the status of the call ba ck notificat ion, press the CallBack softkey wh ile your phone is idle. A conf irmation message displays. Press the Exit softkey to close the conf irmation screen or ...

  • Cisco Systems 7960 - page 50

    Chapter 3 Placin g a Call and Oth er Basic Phone Ta sks Making Telephon e Calls 3-10 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Step 4 T o retriev e the p ark ed cal l from an y ph one in the Cisco CallManager system, dial the call park n umber at whic h the call is park ed. Note Y o u hav e a limited amount of time to retrie ve the ...

  • Cisco Systems 7960 - page 51

    3-11 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Making Telepho ne Calls • Putting a Call on Hold, p age 3-6 • Redialing the Last Numb er Dialed, page 3-8 How to Pick Up Calls Within Your Group Call pickup allo ws you to pick up incoming calls within your o wn group. A “group ...

  • Cisco Systems 7960 - page 52

    Chapter 3 Placin g a Call and Oth er Basic Phone Ta sks Using Speed Dial 3-12 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Procedure Step 1 Press any a vailable line b utton. Step 2 Press the GPickUp softkey . Step 3 Dial the requir ed call pickup grou p number . Step 4 Answer the incoming call that is redirected to your phone. Step 5 ...

  • Cisco Systems 7960 - page 53

    3-13 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Using Speed Dial Follo w these instructions to se t up your speed dial b uttons. Before You Begin Log in to the User Options web page. For informat ion on the User Options web page and how to access it, see the “Logging In to the U ...

  • Cisco Systems 7960 - page 54

    Chapter 3 Placin g a Call and Oth er Basic Phone Ta sks Forwarding C alls to Anothe r Extension 3-14 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Related Topics • Using Fast Di als, page 5-12 • Making T eleph one Call s, page 3-1 Forwarding Calls to Another Extension Call forwarding all ows you to redirect all incoming call s from ...

  • Cisco Systems 7960 - page 55

    3-15 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Forwarding Calls to Another Extension For e xample, enter an access code such as 9 or the area code, if nece ssary . Y our system administrato r might restrict the call forw arding featur e to numb ers within your compan y . After yo ...

  • Cisco Systems 7960 - page 56

    Chapter 3 Placin g a Call and Oth er Basic Phone Ta sks Forwarding C alls to Anothe r Extension 3-16 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Procedure Step 1 From the User Options web page, click F orward all calls to a different number . The Forward Y our Calls pa ge appear s. Step 2 Check the check box ne xt to the line from wh ...

  • Cisco Systems 7960 - page 57

    3-17 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Making Conference Calls Before You Begin Log in to the User Options web page. For informat ion on the User Options web page and how to access it, see the “Logging In to the User Optio ns W eb P ages” section on page 1-16 . Proced ...

  • Cisco Systems 7960 - page 58

    Chapter 3 Placin g a Call and Oth er Basic Phone Ta sks Making Conference Calls 3-18 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Placing a Conference Call Follo w these steps to turn a call into a conference call. Procedure Step 1 During a call, press the more softke y and then the Confrn softke y . Doing so automatically acti vates ...

  • Cisco Systems 7960 - page 59

    3-19 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Making Conference Calls Establishing a Meet-Me Conference Follo w these steps to estab lish a Meet-Me conference call. Before You Begin Contact your syst em administrator for the necessary Meet-Me conference number or numbers. Proced ...

  • Cisco Systems 7960 - page 60

    Chapter 3 Placin g a Call and Oth er Basic Phone Ta sks Making Conference Calls 3-20 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 • Using Meet-Me Conferences, pa ge 3-18 • Conferen cing by Barg ing in on Established Con versations, page 3-20 • Establishing a Meet-Me Conferen ce, page 3-19 Conferencing by Barging in on Establishe ...

  • Cisco Systems 7960 - page 61

    3-21 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Using Voice Mail Using Voice Mail Y our phone administrator chooses the v oice mail system that your phone uses. F or information on how to use your v oice mail system, refer to the d ocumentation that came with it. F or example, if ...

  • Cisco Systems 7960 - page 62

    Chapter 3 Placin g a Call and Oth er Basic Phone Ta sks Viewing and Dialing from the Phone Lo gs 3-22 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 (see the “Logging Into Y our Extension from An y Phone Using the Cisco CallManager Extension Mobil ity Feature” section on page 4-1 ), the call history is only a vailable for times you ...

  • Cisco Systems 7960 - page 63

    3-23 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Searching and Dialing from th e Phone Directory Searching and Dialing from the Phone Directory Y our phone may come conf i gured with a cor porate or lo cal phone di rect ory . This directory is searchable and all ows you to fin d an ...

  • Cisco Systems 7960 - page 64

    Chapter 6 Using the Cisco IP Pho ne 7914 Expansion Module How to Get More Information 6-4 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 ...

  • Cisco Systems 7960 - page 65

    A-1 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 APPENDIX A FAQ This Frequently Ask ed Questions section co ntains the follo wing information: • How do I access voice mail?, page A-2 • Ho w do I set speed dials?, page A-2 • How do I list my missed calls?, page A-2 • I don’ t see a Hold bu tton—ho w do I put someone on hold ...

  • Cisco Systems 7960 - page 66

    Appendix A FAQ How do I access voice mail? A-2 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 How do I access voice mail? Y ou c an access your voice mail easily , just using the Messages button on y our phone. For info rmation about setting up and accessing voice mail, refer to th e “Using V oice Mail” section on page 3-21 . Relate ...

  • Cisco Systems 7960 - page 67

    A-3 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Appendix A FAQ I don’t see a Hold button —how do I put someone on hold? I don’t see a Hold button—how do I put someone on hold? Some of the features and functions on your phone are accessed through s oftke ys. T o put someone on hold, refer to the “Putting a Call on Hold” se ...

  • Cisco Systems 7960 - page 68

    Appendix A FAQ How do I forward calls? A-4 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Related Topics • Logging Into Y o ur Extension fro m Any Phone Using the Cisco CallManager Extension M obility Feature, pa ge 4-1 How do I forward calls? Y ou can forward calls eith er from your phone or from the User Options web page. Y ou can e ...

  • Cisco Systems 7960 - page 69

    A-5 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Appendix A FAQ I’ve used up all my speed dial lines, can I add more? I’ve used up all my speed dial lines, can I add more? If you assigned numbers t o all of the speed dial b uttons on your phone, there are two wa ys to store numbers for f ast retrie val: • Add a Cisco IP Phone 79 ...

  • Cisco Systems 7960 - page 70

    Appendix A FAQ Can I use call forwarding to send my calls directly to voice mail, without ring ing my desk top phone? A-6 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Can I use call forwarding to send my calls directly to voice mail, without ringing my desk top phone? Y es. Follo w the procedure in the “Setting Up Call F orwarding o ...

  • Cisco Systems 7960 - page 71

    B-1 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 APPENDIX B Safety Notices Read the follo wing safety notices before instal ling or using your Cisco IP Phone: These safety notices apply to phones in the Cisco IP Phone 7960 and 7940 series. War ni n g This warning symbol me ans danger . Y ou are in a situation that cou ld cause bodily ...

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All of them are important, but the most important information from the point of view of use of the device are in the user manual Cisco Systems 7960.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Cisco Systems 7960, service manual, brief instructions and user manuals Cisco Systems 7960. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Cisco Systems 7960.

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A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Cisco Systems 7960 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Cisco Systems 7960.

A complete Cisco Systems manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Cisco Systems 7960 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Cisco Systems 7960, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Cisco Systems 7960, that we can find in the current document
3. Tips how to use the basic functions of the device Cisco Systems 7960 - which should help us in our first steps of using Cisco Systems 7960
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5. FAQ - Frequently Asked Questions
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