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Cisco Systems AS5400XM - page 1
Quick Start Guide Cisco AS5350XM and Cisco AS 5400XM Universal Gateways INCLUDING LICENSE AND W ARRANTY 1 Cisco 90-Day Limited Hardware W arranty T erms 2 Documents, Equipment, and T ools 3 Install Chassis 4 Install Modules 5 Connect Cables 6 P ower Up the Uni versa l Gateway 7 P erform Initial Configuration 8 Slot Numbering 9 Obtaining Documentati ...
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Cisco Systems AS5400XM - page 2
2 1 Cisco 90-Day Limited Hardware Warranty Terms There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Y our formal W arranty Statement, including the warran ties and license agreements appli cable to Cisco software, is available on Cisco.com. Follow these steps to access and ...
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Cisco Systems AS5400XM - page 3
3 2 Documents, Equipment, and Tools User Documentation All of the documents described here are available online and on the Documentation DVD. T o be su re of obtaining the latest information, you should access the online documentation. Note The information in this document applies to the Ci sco AS5350XM and Cisco AS5400XM universal gateways. To acc ...
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Cisco Systems AS5400XM - page 4
4 Command References The Cisco IOS software command references provide detailed information about each command. Y ou can access these documents at T echnica l Support & Documentation > Product Support > Cisco IOS Software > Cisco IOS Software Release you are usi ng > Command References . New Feature Documentation New feature documen ...
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Cisco Systems AS5400XM - page 5
5 3 Install Chassis Note The information in this document applies to the Ci sco AS5350XM and Cisco AS5400XM universal gateways. Safety Information For safety information you need to know before working on your Cisco universal ga teway , see the Regulatory Compliance and Safety Informatio n document that accompanied this devic e. Setting Up the Chas ...
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Cisco Systems AS5400XM - page 6
6 • When mounting a chassis in an open rack , ensure that the rack frame does not block the intake or exhaust ports. If the chassis is installed on slides, check the position of the chassis when it is seated in the rack. • Baffles can isolate exhaust air fro m intake air , which also helps to draw cooling air through the chassis. The best place ...
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Cisco Systems AS5400XM - page 7
7 Installation in a Rack Install the c hassis in the r ack. Rack-mount ing screws are not provided. Use two screws for each side (supplied with the ra ck). Figure 5 Installing the Cisco A S5 350XM Univ ersal Gatew ay in a Rack (19-Inc h Rack) Figure 6 Installing the Cisco AS5400XM Universal Gatewa y in a Rac k (19-Inch Rac k) Desktop Installation F ...
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Cisco Systems AS5400XM - page 8
8 Caution Do not place anything on top of the universal ga teway that weighs mo re than 10 lb (4.5 kg). Excessive weight on top could damage the chassis. Chassis Ground Connection Y ou must connect the chassis to a reliable earth ground by using the ground lug (provided) and size A W G 6 (13 mm 2 ) wire. T o attach the chassis ground, follow these ...
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Cisco Systems AS5400XM - page 9
9 4 Install Modules Note The information in this document applies to the Ci sco AS5350XM and Cisco AS5400XM universal gateways. Note The Cisco AS5350XM and C isco AS5400XM universal gatew ays come with carrier cards an d feature cards already installed. If you are not installing additional carrier card s or feature cards, proceed to the “Connect ...
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Cisco Systems AS5400XM - page 10
10 Figure 1 0 Install the Carr ier Card in the Cisco AS5400XM Universal Gatewa y Step 4 Align the captive screws with their holes, and seat the card completely . Step 5 T ighten the two captive screws to se cure the carrier ca rd to the chassis. (S ee Figure 11 and Figure 12.) Figur e 1 1 Tight en the Captive Scr ews on the Cisco AS5350XM Univ ersa ...
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Cisco Systems AS5400XM - page 11
11 Step 7 For AC-powered units, reconnect the AC power cord. For DC-powered units, reinstate power at the circuit breaker . For more information on the AC and DC power su pplies, see the chassis installation guide. T o access the chassis installation guide, see the “Documents, Equipment, and T ools” section on page 3. Step 8 Reconnect all inter ...
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Cisco Systems AS5400XM - page 12
12 Figure 15 Installing a F e atur e Card in a Cisco A S540 0XM Univ ersal Gatewa y Step 3 Align the captive screws with their holes, and seat the card completely . Step 4 T ighten the screws to secure the feature card to the chassis. (See Figure 16 and Figure 17.) Figur e 16 Tight en the Captive Scr ews on the Cisco AS5350XM Univ ersal Gatew ay Fi ...
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Cisco Systems AS5400XM - page 13
13 Ta b l e 1 L E D s Feature Card LED State Description T1 or E1 feature card ACTIVITY (ACT) Fast flicker (green) The feature card is up and running. Slow flicker (green) The feature ca rd is not yet fully functional. OK/MAINT Green The feature card has passed initial power -up dia gnostics tests and is operating normally . Ye l l o w • The feat ...
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Cisco Systems AS5400XM - page 14
14 CT3 feature card ACTIVITY (ACT) Fast flicker The feature card is up and running. Slow flicker The feature card is not yet fully functional. OK/MAINT On (green) The feature card pass ed initial power -up diagnostics tests and is operating normally . Ye l l o w • The feature card is busied out, but there are active calls. Once all the calls are ...
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Cisco Systems AS5400XM - page 15
15 5 Connect Cables Note The information in this document applies to the Ci sco AS5350XM and Cisco AS5400XM universal gateways. System Management and Power Connections The connections described here provide electri cal power and management access. F or cable pinouts, see the chassis and card installation guides for the Cisco AS5350XM and Cisco AS5 ...
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Cisco Systems AS5400XM - page 16
16 WAN, LAN, and Voice Connections The following table summarizes the W AN, LAN, and voice connections. Connect a Console Terminal Use the console terminal for loc al administrative access to the universal gateway . Y ou can connec t a terminal only to the conso le port. Y ou can use the auxiliary port to connect a terminal or a modem for remote ac ...
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Cisco Systems AS5400XM - page 17
17 Figur e 19 Connecting the Cisco A S5400XM Universal Gatew ay to a Console T er minal Step 2 Configure your terminal or PC terminal emulation software for 9600 baud, 8 data bits, no parity , and 1 stop bit. T o configure the console port, see the Cisco AS5350XM and Ci sco AS5400XM Universal Gate ways Softwar e Conf iguration Guide . 30845 Console ...
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Cisco Systems AS5400XM - page 18
18 Connect to an Ethernet Network Connect the universal gateway to an Ethernet network by using a straight-through RJ-45-to-RJ-45 Ethernet cable to connect the Gigabit Ethernet port to an Ethernet hub or Gigabit Ethernet switch. (S ee Figure 20 and Figure 21.) Figure 20 Connecting the Cisco A S5350 XM Universal Gatew ay to an Ether net Hu b Figur e ...
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Cisco Systems AS5400XM - page 19
19 Connect to a WAN War n in g The telecommunications li nes must be disconnected 1) be fore unplugging the main power connector and/or 2) while the housing is op en. Statement 89 War n in g Hazardous network voltages are present in WAN ports regard less of whether power to the unit is OFF or ON. T o avoid electric shock, use cautio n when working ...
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Cisco Systems AS5400XM - page 20
20 Figur e 23 Connecting an 8-P o r t Feat ure Car d on th e Cisco AS5350XM Universal Gat eway t o an RJ-45 Jack Figur e 24 Connecting an 8-P o r t Feat ure Car d on th e Cisco AS5400XM Universal Gatew ay to an RJ-45 J ack Note For other T1 cabling options, see the card installation gu ide for the Cisco AS5 350XM and Cisco AS5400XM univ ersal gatew ...
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Cisco Systems AS5400XM - page 21
21 • Connect each E1/PRI port to an RJ-4 5 jack with a straight-t hrough RJ-45-to-RJ-45 cable. (See Figure 25, Figure 26, and Figure 27.) Note If you choose a port with 75-ohm input impedance, use an RJ-45-to-75-ohm coaxial cable adapter and plug it into that port. Use software commands to choose a particul ar port and the line termination on tha ...
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Cisco Systems AS5400XM - page 22
22 Figur e 26 Connecting an 8-P o r t Feat ure Car d on th e Cisco AS5350XM Universal Gat eway t o an RJ-45 Jack Figur e 27 Connecting an 8-P o r t Feat ure Car d on th e Cisco AS5400XM Universal Gatew ay to an RJ-45 J ack 56058 T1/E1 8 PRI connector P 1 P 2 P 3 P 4 P 5 P 6 P 7 P 0 E1 cable RJ-45 jack 30847 T1/E1 8 PRI connector P 1 P 2 P 3 P 4 P 5 ...
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Cisco Systems AS5400XM - page 23
23 • Connect each CT3 feature card to a T3 CSU/ DSU with two 75-ohm BNC cables. (See Figure 28 and Figure 29.) Figur e 28 Connec ting a Channeli zed T 3 F eatur e Card o n the Cisco AS5350XM Un iversal Gat ewa y to a T3 CSU/DSU Figur e 29 Connecti ng a Channeliz ed T3 Feat ur e Card on the Cisco AS5400XM Universal Gat ewa y to a T3 CSU/DSU 62177 ...
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Cisco Systems AS5400XM - page 24
24 • Connect a synchronous serial port to a modem or a CSU/DSU with a serial transition cable. (See Figure 30 and Figure 31.) Figur e 30 Connecti ng a Serial P ort on the Cisco A S5350XM Universal Gatewa y to a CSU/DS U Figur e 31 Connecti ng a Serial P ort on the Cisco A S5400XM Universal Gat ewa y to a CSU/DSU 35675 Serial transition cable CSU/ ...
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Cisco Systems AS5400XM - page 25
25 • Use a coaxial cable to con nect a timing signal generator (TSG ) to the building integrated timing supply (BITS) port. The BITS port is used for external clocking. (S ee Figure 32.) Figure 32 Connecting the Cisco A S5350 XM and Ci sco A S540 0XM Universal Gatew ays to a TSG • Use a copper wire cable to co nnect to the al arm port. War n in ...
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Cisco Systems AS5400XM - page 26
26 Figur e 33 Conn ecting an Alar m Device t o the Cisco A S5350XM Univ ersal Gatew ay Figur e 34 Conn ecting an Alar m Device t o the Cisco A S540 0XM Un iver sal Gat eway Step 4 Attach two cable ties to the chassis, and c onnect the wires to the cable ties. Step 5 Attach the alarm wire s to the alarm device. T able 4 describe s the alarm pinouts. ...
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Cisco Systems AS5400XM - page 27
27 Connect AC Power T o co nnect AC power , fo llow these steps: Step 1 Connect the black power cable to the re ceptacle on the power sup ply at the back of the universal gateway . (See Figure 35, Figure 36, and Figure 37.) Figur e 35 Connecti ng the AC P owe r Cable t o the Cisco A S5350XM Universal Gat eway Single Po wer Supply Note If you are us ...
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Cisco Systems AS5400XM - page 28
28 Figur e 37 Connecti ng the A C P owe r Cables t o the Cisco AS5400XM Univ ersal Gatew ay Step 2 Connect the other end of the power cable to the electrical outlet. Step 3 If your universal gateway has a redunda nt power supply insta lled, repeat Step 1 and Step 2 for the second power supply . Connect DC Power War n in g A readily accessible two-p ...
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Cisco Systems AS5400XM - page 29
29 Step 2 Note the orientation of the DC power supply . The pow er supply cord should have three wires: 48 VDC Return, –48 VDC, and a safety ground (green wire). (S ee Figure 38, Figure 39, and Figure 40.) War n in g The illustration shows the DC p ower supply terminal block. Wire the DC po wer supply using the appropriate lugs at the wiring end, ...
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Cisco Systems AS5400XM - page 30
30 Figure 39 Cisco AS5350XM Universal Gatew ay DC P o w er Supply Connec tions—Redundant P ower Su pply Figure 40 Cisco AS5400XM Universal Gatewa y DC Po wer Supply Conne ctions Step 3 Strip 1/4 in. (0.625 cm) of insulation off the safety ground, the 48 VDC Return, and the –48 VDC input wires. A- A+ B- B+ 82637 P ower s witch Source A - NEG Sou ...
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Cisco Systems AS5400XM - page 31
31 Note If you are installing a redundant power supply in the Cisco AS535 0XM universal gateway , you should attach spade terminals of the appropriate size to the stripped ends o f the ground and input wires. Step 4 Install the safety grounds (green wire ) in the terminal block ground conn ectors and tighten the locking screws. Ensure that no bare ...
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Cisco Systems AS5400XM - page 32
32 Power-Up Procedure Perform this procedure to power up your Cisco universal gateway and verify that it goes through its initialization and self-tes t. When this is finished, the Cisco univ ersal gateway is ready to configure. Note T o view the boot sequence through a terminal session, you must have a cons ole connection to the Cisco universal gat ...
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Cisco Systems AS5400XM - page 33
33 Last reset from IOS reload Manufacture Cookie Info: EEPROM Version 0x4, Board ID 0x4BD, Board Hardware Version 1.11, Item Number 800-6572289-01, Board Revision 02, Serial Number JAB082904P4. Processor 0x0, MAC Address badb.adba.d044 2 Gigabit Ethernet interfaces 6 Serial interfaces 648 terminal lines 1 Channelized T3 port 512K bytes of NVRAM. 12 ...
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Cisco Systems AS5400XM - page 34
34 Step 2 When the following message appears, enter no to configure all interfaces: Note Note that, if you enter yes , your system will not be configured correctl y . Basic management setup configures only enough connectivity for manag ement of the system. Extended setup will ask you to configure each interface on the system. Would you like to ente ...
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Cisco Systems AS5400XM - page 35
35 Configure Vines? [no]: Configure XNS? [no]: Configure Apollo? [no]: Configure bridging? [no]: Async lines accept incoming modems calls. If you will have users dialing in via modems, configure these lines. Configure Async lines? [yes]: Async line speed [115200]: Will you be using the modems for inbound dialing? [yes]: Would you like to put all as ...
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Cisco Systems AS5400XM - page 36
36 Step 13 Enter yes to configure the Gigabit Ethernet 0/0 interface to connect the gateway to a LAN, and then respond to the remaining questions to config ure the Fa st Ethernet port: Do you want to configure GigabitEthernet0/0 interface? [no]: yes Configure IP on this interface? [no]: yes IP address for this interface: 172.22.50.10 Subnet mask fo ...
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Cisco Systems AS5400XM - page 37
37 Enter configuration commands, one per line. End with CNTL/Z. Router(config)# Step 6 Change the name of the gateway to a meaningful name: Router(config)# hostname Gateway Gateway(config)# Step 7 Create a secret password. This passwor d provides access to privileged EXEC mode. Substitute your enable secret password for guessme . Gateway(config)# e ...
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Cisco Systems AS5400XM - page 38
38 ! hostname Gateway ! enable secret 5 $1$60L4$X2JYOwoDc0.kqa1loO/w8/ . . . Step 2 Exit privileged EXEC mode and attempt to log in by using the new enable secret password. The show privilege command shows the cu rrent security privilege level. Gateway# exit Gateway con0 is now available Press RETURN to get started. Gateway> enable Password: Gat ...
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Cisco Systems AS5400XM - page 39
39 Caution After you have configured AAA security , all access will re quire a username a nd password. Make sure that your login name and password are working before you exit or re boot. If you are unable to get back into your uni versal gateway , see the password recovery instructions at the following UR L: http://www.cisco.com/warp/public/474/psw ...
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Cisco Systems AS5400XM - page 40
40 In this example: • Interface loopback 0—Identifies the universal ga teway with a uni que and stable IP address. One un ique IP address from a common block of addresses is assigned to each device in the IP network. This technique make s security-filte ring easy for the Network Operations Center (NOC). One Class C subnet used for device identi ...
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Cisco Systems AS5400XM - page 41
41 Step 4 Define the slot/port group range of th e interface. The range that you specify depends on the number of asynchronous interfaces you have on your gatewa y . If your gateway has 108 async hronous interfaces, you can specify group-rang e 1/1 1/107 . Gateway(config-if)# group-range slot/port slot/port Building configuration... Gateway(config- ...
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Cisco Systems AS5400XM - page 42
42 . Rcvd: 25762 packets, 1052214 bytes 0 format errors, 891 checksum errors, 0 overrun Sent: 8891 packets, 222264 bytes, 0 dropped Configuring a T1 or E1 Feature Card This section shows how to configure a T1 or E1 feature ca rd. On a Cisco AS535 0XM or Cisco AS5400XM un iversal gateway , you can allocate the available channels for channelized T1 a ...
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Cisco Systems AS5400XM - page 43
43 Step 5 Define the line code. • For the CT1 controller , use binary 8 zero substitution (B8ZS): Gateway(config-controller)# linecode b8zs • For the CE1 controller , use high-density bipolar 3 (HDB3): Gateway(config-controller)# linecode hdb3 Step 6 Return to privileged EXEC mode: Gateway(config-controller)# Ctrl-Z Gateway# Ti p T o save the g ...
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Cisco Systems AS5400XM - page 44
44 Step 1 Use the enable command and password to en ter privileged EXEC mode. Y ou are in pri vileged EXEC mode when the prompt changes to Gateway# . Gateway> enable Password: password Gateway# Step 2 Enter global configuration mode. Y ou are in global configuration mode when the prompt changes to Gateway(config)# . Gateway# configure terminal E ...
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Cisco Systems AS5400XM - page 45
45 0 C-bit Coding Violation, 0 P-bit Err Secs 0 P-bit Severely Err Secs, 0 Severely Err Framing Secs 0 Unavailable Secs, 0 Line Errored Secs 0 C-bit Errored Secs, 0 C-bit Severely Errored Secs Total Data (last 32 15 minute intervals): 0 Line Code Violations, 0 P-bit Coding Violation, 0 C-bit Coding Violation, 0 P-bit Err Secs, 0 P-bit Severely Err ...
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Cisco Systems AS5400XM - page 46
46 Step 4 Specify the T1, E1, or CT3 controller that you want to configure. Note The T1/E1 controller numbering convention is slot/port in CLI commands. Feature card slot numbering starts from the motherboard and works up from left to right. Sl ot 0 is reserved for the motherboard. The feature card slots are numbered sequentially from 1 to 3 for th ...
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Cisco Systems AS5400XM - page 47
47 Note For CE1 ISDN PRI—If you do not specify the time slots, the specifi ed controller is configured for 30 B channels and 1 D channel. B channel numbers range from 1 to 31; channel 16 is the D channel for E1. Corresponding serial interface numbers range from 0 to 30. In commands, the D channel is interface serial slot/port :15 —for example, ...
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Cisco Systems AS5400XM - page 48
48 5 Slip Secs, 0 Fr Loss Secs, 1 Line Err Secs, 1 Degraded Mins 5 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs • Enter the show is dn stat us command to view layer status information: Gateway# show isdn status Global ISDN Switchtype = primary-5ess ISDN Serial1/0:1:23 interface dsl 0, interface ISDN Switchtype = primary-5e ...
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Cisco Systems AS5400XM - page 49
49 framing esf channel-group 20 timeslots 1-24 speed 64 ! controller T1 1/0:12 framing esf channel-group 20 timeslots 1-24 speed 64 ! controller T1 1/0:13 framing esf channel-group 20 timeslots 1-24 speed 64 ! controller T1 1/0:14 framing esf channel-group 20 timeslots 1-24 speed 64 ! controller T1 1/0:15 framing esf channel-group 20 timeslots 1-24 ...
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Cisco Systems AS5400XM - page 50
50 Figur e 41 Relationship of ISDN PRI Componen ts for T1 Note When you configure your CT1 controller for a Non-Facil ity Associated Signaling (NF AS) backup D channel, a serial interface is automatically created only when your primary D channel fails. T o co nfigure ISDN signaling, follow these steps: Step 1 Enter the enable command and password t ...
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Cisco Systems AS5400XM - page 51
51 Step 6 Return to privileged EXEC mode: Gateway(config-if)# ctrl-z Gateway# Ti p T o save the gateway configuration, save it to NVRA M. See the “Saving Configuration Changes” section on page 60. Verifying D Channel Configuration T o verify y our D channel configuration, enter the show interface serial command and make sure that the line proto ...
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Cisco Systems AS5400XM - page 52
52 Note For detailed information about the universal port and dial-only feature card CLI commands, see the Monitorin g V oice and Fax Services on the Cisco AS5350 a nd Cisco AS5400 Universal Gateway document, which is availabl e online at the following URL: http://www.cisco.com/en/US/products/sw/iosswrel/ps183 9/products_feature_guide09186a0080080e ...
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Cisco Systems AS5400XM - page 53
53 Note The modem speed 115200 bps and hardware flow contro l are the default settings for integrated modems. T o co nfigure the lines and ports to allow users to dial in to your network, follow these steps: Step 1 Use the enable command and password to en ter privileged EXEC mode. Y ou are in pri vileged EXEC mode when the prompt changes to Gatewa ...
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Cisco Systems AS5400XM - page 54
54 SPE settings: ============== Country code configuration: default T1 (u Law) Polling interval: 8 secs. History log events: 50(per port) Port legends: ============ Port state: (s)shutdown (t)test (r)recovery (d)download (b)busiedout (p)busyout pending, (B)bad (a)active call Call type: (m)modem (d)digital (f)fax-relay (v)voice (_)not in use System ...
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Cisco Systems AS5400XM - page 55
55 • High complexity: up to 144 G.729, G. 729b, G.723.1, GSMA MR-NB ports (AMR-NB supports a packetization period of 20 ms only) The voice feature card supports the following features: • Support for packetization periods for all codecs: 10 ms to 30 ms with configurable i ncrements of the minimum defined by the codec, or 5 ms, whichever is great ...
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Cisco Systems AS5400XM - page 56
56 Ti p T o save the gateway configuration, save it to NVRA M. See the “Saving Configuration Changes” section on page 60. Verifying the Firmware Upgrade T o ve rify your firmware upgrade, use the show voice dsp version command. Gateway# show voice dsp version IOS-Bundled Default Version Firmware-Type ========================== ======= ========= ...
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Cisco Systems AS5400XM - page 57
57 External Clock The TDM bus can be synchronized with an external clock source that can be u sed as an additional network reference. If no clocks are config ured, the system uses a pr imary clock through a software-controlled default algorithm. If you want the externa l T1/E1 clock (through the BITS interface) as the prim ary clock source, you mus ...
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Cisco Systems AS5400XM - page 58
58 In the following example, a trunk clock from an 8 PR I CT1 featur e card is set at priority 2 and uses slot 4 and ds1 port (controller) 6: Gateway(config)# dial-tdm-clock priority 2 4/6 Gateway(config)# exit In the following example, a trunk clock from a CT3 feature card is set at priority 2 and uses slot 1, d s3 port 0, and ds1 port 19: Gateway ...
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Cisco Systems AS5400XM - page 59
59 Trunk cards controllers clock health information ------------------------------------------------ CT3 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 Slot Port Type 8 7 6 5 4 3 2 1 0 9 8 7 6 5 4 3 2 1 0 9 8 7 6 5 4 3 2 1 7 0 T3 G G G G G G G G G G G G G G G G G G G G G G G G G G G G CLOCK CHANGE HISTORY -------------------------- CLOCK Event Time ----- -- ...
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Cisco Systems AS5400XM - page 60
60 Source Slot Port DS3-Port Priority Status State Trunk 2 0 NO 204 Good Default Trunk 2 1 NO 205 Good Default Trunk cards controllers clock health information Slot Type 7 6 5 4 3 2 1 0 2 T1 B B B B G G G G CLOCK CHANGE HISTORY CLOCK Event Time External Change in CLI configuration 23:27:25 UTC Tue Nov 30 1999 Gateway# Ti p The most common cause of ...
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Cisco Systems AS5400XM - page 61
61 – Make routing and dialing transparent to the user . For exampl e, avoid second ary dial tones from secondary switches, wherever possible. Configuration Tasks Once you have completed the tasks li sted in the “Prere quisites” section on page 60, perform the followi ng tasks: • Configure your IP network for real-time voice traffic. Y ou ne ...
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Cisco Systems AS5400XM - page 62
62 8 Slot Numbering Feature card slot numbering starts from the system board and works up from left to righ t. Slot 0 is reserved for the system boa rd. The feature card slots are numbered seq uentially . Figure 42 Cisco AS5350XM Chassis Slot Numbers Figur e 43 Cisco AS5400XM Chassis Slot Numbers 9 Obtaining Documentation Cisco documentation and ad ...
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Cisco Systems AS5400XM - page 63
63 The Product Documentation DVD is available as a single unit or as a subscription. Re gistered Cisco.com users (Cisco d irect customers) can order a Product Documentation DVD (product number DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco Marketplace at this URL: http://www.cisco.com/go/marketplace/ Ordering Documentation Registered Cisco.com users may ...
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Cisco Systems AS5400XM - page 64
64 Reporting Security Prob lems in Cisco Products Cisco is committed to delivering secure produc ts. W e test our products internally before we release them, and we strive to corr ect all vulnerabilities quickly . If you think that y ou have identified a vulnerability in a Cisco product, co ntact PSIRT : • For Emergencies only — security-alert@ ...
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Cisco Systems AS5400XM - page 65
65 Submitting a Service Request Using the online T AC Service Requ est T ool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests ar e those in which your network is minimally impaired or for which y ou require product information.) After you describe your situation, the T AC Serv ice Request T o ol pr ovides recommend ...
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Cisco Systems AS5400XM - page 66
66 • iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamli ne their business, and expand services. The publ ication identifies the c hallenges facing these companies a nd the technologies to help solve them, using real-world case studies and b ...
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Cisco Systems AS5400XM - page 67
67 ...
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Cisco Systems AS5400XM - page 68
Corporate Headquarters Cisco Systems, Inc. 170 W est T asman Drive San Jose, CA 95134-1706 USA www .cisco.com T el: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 European Headquarters Cisco Systems International BV Haarlerb ergpark Haarlerbergw eg 13-19 1101 CH Amsterdam The Neth erlands www-europe.ci sco.com T el: 31 0 20 357 1000 Fax: 31 0 2 ...
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