Manual Aastra 5380

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  • Aastra 5380 - page 1

    A150 A300 2025 2045 2065 Aastra Communications Systems Aastra 5380 / Aastra 5380ip User's Guide ...

  • Aastra 5380 - page 2

    Operating and Display Elements eud-0850/2.1 — I7.7 — 10.2008 2 Opera ting and D ispla y Elem ents ■ Operating elements 1D i s p l a y • In the up per area: status display wi th symbols. • In the middle area: current displays on the telephone traffic. • In the lower area: display of the av ailable Fo xkey functions. 2I n d i c a t o r L ...

  • Aastra 5380 - page 3

    Operating and Display Elements eud-0850/2.1 — I7.7 — 10.2008 3 8F o x k e y Executes displayed function using the key . F oxkey s can be freely config- ured. 9 V olume/cursor key s Adjustsvolume. 10 Absence key with LED Prec onfigured as call forwarding. The Absence key can be configur ed as a function key or digit key. 11 Phone book key Opens ...

  • Aastra 5380 - page 4

    Operating and Display Elements eud-0850/2.1 — I7.7 — 10.2008 4 ■ Display symbols ■ Display symbols Aastra M535 Detailed information available Oth er F ox key s av ail abl e (F oxkey) Search mode F unction activated Entries on the c all list New text messages For wa r d i ng a c ti va t e d Call F or wardin g on No Reply activated New Voice ...

  • Aastra 5380 - page 5

    Security eud-0850/2.1 — I7.7 — 10.2008 5 Security ■ Safe t y In for mat io n F ailure to obser ve this information can be hazardous and infringe existing laws. Connections Always plug the ph one cabl e connec tors into the appropriate sockets . Do not modify the connections in any way . Mains connection Use the original power supply onl y . C ...

  • Aastra 5380 - page 6

    Security eud-0850/2.1 — I7.7 — 10.2008 6 ■ User in form ation Y our terminal has been supplied with a Quick U ser’ s Guide, safety information and, where appli- cable, with other terminal-specific information. Y ou will find this and other documen ts for your device at http://www.aastra.c om/docfinder . More information on your terminal can ...

  • Aastra 5380 - page 7

    Security eud-0850/2.1 — I7.7 — 10.2008 7 ■ Sy stem and software -related functions Some systems o r system ve rsions do not support all the fea tures. T he corr esponding te xt sec- tions are identified by a lett er in side square brackets. T he Chapter "System and Sof t ware -Related Fu n c t i o n s " , page 91 in dicates which sy ...

  • Aastra 5380 - page 8

    Contents eud-0850/2.1 — I7.7 — 10.2008 8 Dialling and Phoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Aastra 5380 - page 9

    eud-0850/2.1 — I7.7 — 10.2008 9 Dialling and Phoning The following sections explain how to mak e phone ca lls simply and the functions your phone offers you whenever you re ceive a c all. Answering Ca lls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Making ca lls . . . . . . . . . ...

  • Aastra 5380 - page 10

    Dialling and Phoning 10 eud-0850/2.1 — I7.7 — 10.2008 Answering C alls This section explains the procedure for answering a c all. ■ Answering a C all Y our phone is r inging and the indicator LED is flashing. T o answer the call, proceed as follo ws. ■ Ending a Ca ll Y ou want to end the call. After the call the call du ration is indicated. ...

  • Aastra 5380 - page 11

    Dialling and Phoning 11 eud-0850/2.1 — I7.7 — 10.2008 Making cal ls This section explains the different ways y ou can make a call with your phone. ■ Dialling with the Phone Number Y ou want to call someone and key in that person's phone number . With call pr eparation you can enter a phone number without it being dialled automatically , ...

  • Aastra 5380 - page 12

    Dialling and Phoning 12 eud-0850/2.1 — I7.7 — 10.2008 ■ Using Y our Phone in Open Listening Mode Y ou want other people in the room to be able to listen in to the call. The open listening func tion lets you activate the lo udspeaker in additio n to the handset. ■ Using Y our Phone in Hands-Fre e Mode Y ou want other people to join the conve ...

  • Aastra 5380 - page 13

    Dialling and Phoning 13 eud-0850/2.1 — I7.7 — 10.2008 ■ Muting the Microphone In the middle of a call you want to talk briefly wi th oth er persons in the room wit hout you r call part ner hearing your conv ersation. Y ou can switch the microphone on and off during a call. ■ Using a Headset T o make a phone call with the headset. If you ans ...

  • Aastra 5380 - page 14

    eud-0850/2.1 — I7.7 — 10.2008 14 Using the Displa y and O perating Elements The following sections explain how to op er ate your phone quickly and simply . Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Aastra 5380 - page 15

    Using the Display and Operating Elements 15 eud-0850/2.1 — I7.7 — 10.2008 Display ■ Display symbols and displa y text New events such as a call in your absence, a new message or activated functions (e.g. F or ward- ing) are signalled on the di splay in the idle state by a symbol or a display text. Y ou can then use the relevant F oxkey to cal ...

  • Aastra 5380 - page 16

    Using the Display and Operating Elements 16 eud-0850/2.1 — I7.7 — 10.2008 Keys ■ Pressing a Key A key may have v arious func tions depending on the situation and the operating mode. The functio n activated depend s on the number of time s the key is pressed or whether it is pressed quickly or held down for a moment. Here ar e some examples: ? ...

  • Aastra 5380 - page 17

    Using the Display and Operating Elements 17 eud-0850/2.1 — I7.7 — 10.2008 Inpu t ■ Digit k eys Y ou can use the digit keys f or entering dig its and passwords and for Quickdial. The chara cters are assigned to the keys as f ollows: ■ Alpha Keyboard The alpha keyboard l ets you write a s you would on a keyboard. The letters and special chara ...

  • Aastra 5380 - page 18

    Using the Display and Operating Elements 18 eud-0850/2.1 — I7.7 — 10.2008 ■ Swit ching between Upper and Low er Case Y ou want to switch bet ween upper and lower case while making an input in text mode. Upper- case input is automatically ac tivated when the first letter is entered. T he text mode then automatically switches to lower-case inpu ...

  • Aastra 5380 - page 19

    Using the Display and Operating Elements 19 eud-0850/2.1 — I7.7 — 10.2008 ■ Moving the C ursor Y ou want to go to a cer tain character for an input or cor rection. With the navigation key you can move the cursor to the lef t or right. Menu- Guided Navigation ■ Ac cessing the menu The phone is in standby mode: ■ Navigating with the navigat ...

  • Aastra 5380 - page 20

    Using the Display and Operating Elements 20 eud-0850/2.1 — I7.7 — 10.2008 ■ Other navigation possi bilities ■ Resetting activated features Y ou can deac tivate again all the activated functions (e.g. F or warding, Barring). Signals ■ Indicator LED Signals Depending on the situation the indicator LEDs either flash or remain steadily lit. S ...

  • Aastra 5380 - page 21

    eud-0850/2.1 — I7.7 — 10.2008 21 Supplementar y f eatur es The following sections explain the supplementary feat ures provided by your phone for more efficient use. Making and answ ering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Using functions while in a call . . . . . . . . . . . . . . . . . . . ...

  • Aastra 5380 - page 22

    Supplementary features 22 eud-0850/2.1 — I7.7 — 10.2008 Mak ing and answering calls This section explains some convenient featur es provided by y our phone for making a call . ■ Dialling by Name Y ou want to make a call by entering a name. Requirement: The name and the corresponding call number are stored in one of the syst em’ s phone book ...

  • Aastra 5380 - page 23

    Supplementary features 23 eud-0850/2.1 — I7.7 — 10.2008 ■ Dialling from the phone book Y ou want to search direc tly in one of the connected ph one books. The surname and first name have to be separat ed by a space, f or example "no s" for Noble Stephen. Ask your system adminis trator whether you should star t with the sur name or t ...

  • Aastra 5380 - page 24

    Supplementary features 24 eud-0850/2.1 — I7.7 — 10.2008 ■ Dialling from the Call List of Unanswer ed Calls Y ou want to call someone who has previously tried to reach you. Y our phone automatically stores the phone number of this user in a calllist and the display reads Missed calls . Y ou can now call the person back us ing this call list. T ...

  • Aastra 5380 - page 25

    Supplementary features 25 eud-0850/2.1 — I7.7 — 10.2008 ■ Dialling from the Call List of Answer ed Calls Y ou want to call back someone whose call you answered. Y our pho ne automatically stored th e person's ph one number on the list of answered calls. Y ou can now call the person back using this call list. The list of answered calls co ...

  • Aastra 5380 - page 26

    Supplementary features 26 eud-0850/2.1 — I7.7 — 10.2008 ■ Selecting with a preconfigured F oxkey Y ou want to call someone whose phon e number is stored under a F oxkey . Y ou can dial the person by pressing the corr esponding position on the Fo x key . T o find out how to configur e a Fo xkey, ref er to the Chapter "C onfiguring Keys&qu ...

  • Aastra 5380 - page 27

    Supplementary features 27 eud-0850/2.1 — I7.7 — 10.2008 ■ Requesting a Callback Y ou want to tal k to a certain person. The person is busy or does not answer . Y ou can make call- back requests to both internal and ex ternal users. Not all providers supp ort this funct ion. If the called par ty is busy, you can activate an automatic callback. ...

  • Aastra 5380 - page 28

    Supplementary features 28 eud-0850/2.1 — I7.7 — 10.2008 ■ T o answer the callback request Someone has asked you to call back . Y ou can tell this from the lit attention LED in the idle state. The display reads Call back requ ested. ■ Call W aiting on an internal user Y ou want to talk to an internal user . However , the person is busy. As a ...

  • Aastra 5380 - page 29

    Supplementary features 29 eud-0850/2.1 — I7.7 — 10.2008 ■ Answering C all W aiting Y ou are in a call and hear the call waiting tone. Someone is urg ently tr ying to reach you. Y ou can either answer , deflec t or reject the call. Answer Answering the call: Pr es s Fo x m en u > Fo x ke y Answer . ➯ 1.Y our original call par tner is put ...

  • Aastra 5380 - page 30

    Supplementary features 30 eud-0850/2.1 — I7.7 — 10.2008 ■ Starting an Announcement Y ou want to address internal users directly via their loud speaker – where available – , without waiting for a reply (similar principle to tha t of an intercom system). Requirement: It is essential that the internal user has not barred his phone against an ...

  • Aastra 5380 - page 31

    Supplementary features 31 eud-0850/2.1 — I7.7 — 10.2008 ■ Private ca ll with PI N Y ou want to ma ke a private call on your phone or on a third-party phone. With the aid of your PIN you can use any phone to make an externa l call with your own personal settings, even if that phone is locked for external calls. The called party's display ...

  • Aastra 5380 - page 32

    Supplementary features 32 eud-0850/2.1 — I7.7 — 10.2008 Using functions while in a call This section explains the different options prov ided by your phone while you are in a call . ■ Enquiry Call During a Call Y ou want to call someo ne else briefly wi thout losing your current call par tner . Then you want to resume your conv ersation with ...

  • Aastra 5380 - page 33

    Supplementary features 33 eud-0850/2.1 — I7.7 — 10.2008 ■ Making a Conf erence C all Y ou are in a call and have a call part y on hold at the same time. Y ou want to include the par ty on hold in the conversation and hold a conf erence call. With the conference function you can include a ca ll par ty on hold in the current conversation. Fr o ...

  • Aastra 5380 - page 34

    Supplementary features 34 eud-0850/2.1 — I7.7 — 10.2008 ■ Par k in g a Ca ll Pa r t ne r Y ou want to put your call par tner on hold without using a phone channel as a result. Y ou can par k your call par tner locally . A locally parked call part ner can only be retrieved by the phone from which the function was initially carri ed out (applie ...

  • Aastra 5380 - page 35

    Supplementary features 35 eud-0850/2.1 — I7.7 — 10.2008 Organising absences fr om the desk This section exp lains the differen t options pro vided by y our phone when y ou wan t to leave yo ur desk. ■ Organising absenc es using the Absenc e Key Y ou want to leave your desk and set up your phone for your absence. Y our phone has an Absence key ...

  • Aastra 5380 - page 36

    Supplementary features 36 eud-0850/2.1 — I7.7 — 10.2008 ■ F orwarding Calls ( Call forwarding) Y ou want to leave your desk. Calls for you are to be forwarded to a different destinatio n (e.g. phone, V oice Mail, pager). With Call F orwarding you can forward incoming calls direc tly to a different destination. Menu Press Fo xmenu > Foxkey ...

  • Aastra 5380 - page 37

    Supplementary features 37 eud-0850/2.1 — I7.7 — 10.2008 ■ F orwarding a Call on No Reply ( CFNR) Y o u want calls that you receive on your phone to be for warded to another destinat ion. Both your own phone and the other destinat ion wi ll then star t ringing. The system configura- tion determines whether or not there is a ringin g delay at t ...

  • Aastra 5380 - page 38

    Supplementary features 38 eud-0850/2.1 — I7.7 — 10.2008 ■ F orward to V oice Mail Y ou cannot momentarily be reached on your phone . If yo u for w ard t o you r Voice M ai l, a u ser can leave y ou a voice message . Y ou can use the global greeting or y our own greeting (see Chapter "Configuring V oice M ail" , page 69 ). Fo r more ...

  • Aastra 5380 - page 39

    Supplementary features 39 eud-0850/2.1 — I7.7 — 10.2008 ■ F orwarding to a message Y ou can not be reached on your phone . Y ou want any in ternal user who calls you t o get a text message. The subscriber hears the busy tone and obtains a text messa ge on his display . Requirement: The in ternal user must have a ph one capable of receiving te ...

  • Aastra 5380 - page 40

    Supplementary features 40 eud-0850/2.1 — I7.7 — 10.2008 ■ Unlocking Y our Phone Y ou want to unlock your phone. Y ou can use the PIN to unlock y our phone. If y ou hav e forgot ten your PIN, your system adminis- trator can reset it to the factory setting. General Scro ll t o General and press the Select Fox ke y. Barring Scro ll t o Barring a ...

  • Aastra 5380 - page 41

    Supplementary features 41 eud-0850/2.1 — I7.7 — 10.2008 F unctions for special situations This section explains the different options provided by your phone to deal with special situat ions. ■ Deflect a call during the ringing phase Y ou do not want to answer a call yourself bu t deflect it to another user . With the function Def lect y ou ca ...

  • Aastra 5380 - page 42

    Supplementary features 42 eud-0850/2.1 — I7.7 — 10.2008 ■ Send text messages Y ou want to send a written message to an internal user . Y ou can send a text message to an internal user . The tex t message will appear on the person's display . Requirement: The int ernal user must have a phone capable of rec eiving text messages. Y ou can u ...

  • Aastra 5380 - page 43

    Supplementary features 43 eud-0850/2.1 — I7.7 — 10.2008 ■ Read T ext Messages Y our d isplay shows New message and the en velope symbol. The right-hand indica tor LED is lit. ■ Picking Up a Call Y ou hea r a phone ringing in your vicinity and want to pick up the call. Wit h th e Pick up function you can pick up the call from the other phone ...

  • Aastra 5380 - page 44

    Supplementary features 44 eud-0850/2.1 — I7.7 — 10.2008 ■ Using the D TMF Mode. Activating/deactivating D TMF Y ou want to be able to use your phone to control other equipment or to access certain ser vices, such as remote polling of an answering machine or telebanking. F or these ser vices you need the DT MF mode. In the DTMF mode each key p ...

  • Aastra 5380 - page 45

    Supplementary features 45 eud-0850/2.1 — I7.7 — 10.2008 ■ Making a call on a third-party phone Y ou want to ma ke a call on a third-par ty phone using your personal settings, for example on a colleague ’ s phone or in a meeting room. Y ou can activate a third-par ty phone to make an internal or externa l call using your personal settings, e ...

  • Aastra 5380 - page 46

    Supplementary features 46 eud-0850/2.1 — I7.7 — 10.2008 ■ Paging an In ternal Us er Y ou are unable to reach an internal user and thus want to page them. If the system is equipp ed with a paging system (PS), the person can be paged. The paged per- son can answer from any phone . ■ Answer the pager Y our p ager is ringing and shows the phone ...

  • Aastra 5380 - page 47

    Supplementary features 47 eud-0850/2.1 — I7.7 — 10.2008 ■ Answering a General Bell Via the general bell, y ou hear either your personal ringing pattern or the general ringing signal. Calls with the general bell as the destination can be signall ed visually or acoustically via an external piece of supplementar y equipment. The call can be answ ...

  • Aastra 5380 - page 48

    Supplementary features 48 eud-0850/2.1 — I7.7 — 10.2008 ■ Suppressing your call number from y our called par ty's terminal display Y ou do no t want your call number to appear on the terminal display of a called par t y in the pub- lic network. Y ou have two possibilities: • If you never want the phone number t o be displayed , set CLI ...

  • Aastra 5380 - page 49

    Supplementary features 49 eud-0850/2.1 — I7.7 — 10.2008 Y ou ca n acti vate a call routing for all terminals. If you have not configured a call routin g, the fac- tory settin g (all terminals are ringing) is used as standard. This function must be stored und er a F oxkey or a function key (see Chapter "Configuring Keys" , page 70 ). ? ...

  • Aastra 5380 - page 50

    Supplementary features 50 eud-0850/2.1 — I7.7 — 10.2008 Setting func tions by remot e control This section explains ho w you c an alter your ph one’ s s ettings even if y ou are not directly at your phone . Y ou are not at you r desk and want to set v ari ous functions on your phone from a differ ent phone. Y ou can ac tivate/deactivate many ...

  • Aastra 5380 - page 51

    Supplementary features 51 eud-0850/2.1 — I7.7 — 10.2008 Organisation W ithin the T eam This section explains the different options provided by your phone to communic ate in a team. T o be able to set up a T eam key , you need to make sure an Aastra M530 or Aastra M535 expansion k ey module is connected . Contact your system administrat or for m ...

  • Aastra 5380 - page 52

    Supplementary features 52 eud-0850/2.1 — I7.7 — 10.2008 ■ Substituting for a T eam P ar tner Y our team par tner is called. The T eam key flashes. Y ou k now that your team par tner is not at his desk at present and therefor e decide to answer the call. Y ou can answer the call using the T eam key. As soon as y ou have answered the call , you ...

  • Aastra 5380 - page 53

    Supplementary features 53 eud-0850/2.1 — I7.7 — 10.2008 Line Keys This section explains the different options provided by your phone , if your system administrator has assigned you one or more configurable keys as Line keys. L i ne key s t ur n you r p ho ne i nt o a key ph on e . T o be able to set up line keys , you need to mak e sure an Aast ...

  • Aastra 5380 - page 54

    Supplementary features 54 eud-0850/2.1 — I7.7 — 10.2008 ■ Making Calls using the line key Y ou want to make a call via a Li ne key . Y ou can make a call via any free Line key . Each Line key has its own phone number; in other words when you make a phone call y ou transfer the phone number belonging to the active Line key . The call charges a ...

  • Aastra 5380 - page 55

    eud-0850/2.1 — I7.7 — 10.2008 55 P ersonalizing Y our Phone These sections explain how to adapt the phone ’ s basi c settings to suit your pers onal requirements . Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Setting the Ringing Properties (Audio) . . . . ...

  • Aastra 5380 - page 56

    Personalizing Your Phone 56 eud-0850/2.1 — I7.7 — 10.2008 Display This section explains how to set display prop erties. ■ Setting the display Y ou may find the display is too bright or too dark . Y ou can set the display contrast , the backlight and the backlight intensity . ■ Setting the Aastra M535 display Y ou can set the M535 display co ...

  • Aastra 5380 - page 57

    Personalizing Your Phone 57 eud-0850/2.1 — I7.7 — 10.2008 Setting the Ringing Properties (Audio) This section explains how to set your phone's ringing tone pr operties. ■ Setting the ringing v olume during ringing Y o u want to adjust the ringing volume. Y ou can adjust the ringing volu me while the phone is ringing. ■ Setting the V ol ...

  • Aastra 5380 - page 58

    Personalizing Your Phone 58 eud-0850/2.1 — I7.7 — 10.2008 ■ Setting the Ringing Properties Y ou want to change the way in which your phone rings. Y ou can set the ringing volume , the ringing melody , the speed and the attention tone volume . Note: Please note that the ringing volume may be reduced if Aastr a 5380 is not connected t o the pow ...

  • Aastra 5380 - page 59

    Personalizing Your Phone 59 eud-0850/2.1 — I7.7 — 10.2008 Hands-free and headset settings This section explains other ways in which you can mak e calls with your phone . ■ Aut omatic Hands-Fr ee Mode Y ou want to answer a call witho ut picking up the handset or pressing a key. Y ou can choose whether your phone should immedi ately and automat ...

  • Aastra 5380 - page 60

    Personalizing Your Phone 60 eud-0850/2.1 — I7.7 — 10.2008 ■ T o activate headset operation Y ou have connected a headset and now want to activate the headset mode. A headset can be connected in parallel with the handset. Y ou can switch the headset mode on and off. If you answer a call in headset mode using the Call key or Loudspeaker key , t ...

  • Aastra 5380 - page 61

    Personalizing Your Phone 61 eud-0850/2.1 — I7.7 — 10.2008 The terminal automatically discovers a Bluetooth® device and activates the Bluetooth® oper- ation. Y ou can activate or deactivate the Bluetooth® manually . The following Bluetooth® applications are suppor ted: • Headsets •C o n f e r e n c e u n i t s Only one Bluetooth® connec ...

  • Aastra 5380 - page 62

    Personalizing Your Phone 62 eud-0850/2.1 — I7.7 — 10.2008 Gener al setti ngs This section explains other settings you can make on yo ur phone. ■ Selecting the language The display t ext is not in the language you want. Y ou can selec t a different language . The menu item under which you select your language is marked by an "*" in f ...

  • Aastra 5380 - page 63

    Personalizing Your Phone 63 eud-0850/2.1 — I7.7 — 10.2008 ■ Changing the PIN Y ou want to chang e the PIN used to lock/unloc k your phone (see Chapter "Locking Y our Phone" , page 39 and "Unlocking Y our Phone" , page 40 ). The factory setting is digit combination "0000"; you can select any 2 to 10-digit combinat ...

  • Aastra 5380 - page 64

    Personalizing Your Phone 64 eud-0850/2.1 — I7.7 — 10.2008 ■ Entering the Displa y T ext for the Idle Stat e Y ou want to change the text displayed b y your phone in the idle stat e. In addition to the date and time you can enter a personal tex t for the text displayed in the idle stat e. ■ Identifying the communication sy stem This terminal ...

  • Aastra 5380 - page 65

    Personalizing Your Phone 65 eud-0850/2.1 — I7.7 — 10.2008 ■ Local IP settings (Aastra 5380ip) The IP-r elevant data for yo ur phone is stored in this menu. The input of this data is pass- word-protected; it can ther efore only be carried out by your system administrator . Y ou can how- ever call up the data. Menu Press the Menu Foxk e y. Sett ...

  • Aastra 5380 - page 66

    Personalizing Your Phone 66 eud-0850/2.1 — I7.7 — 10.2008 Pro te c t i on This section explains how you ca n protect yourself against certain t ypes of call . ■ Do not disturb/Call waiting/Intrusion/A nnouncement/F or ward Y ou want to protec t yourself against certain ty pes of calls. Y ou can set your phone so that these func tions are not ...

  • Aastra 5380 - page 67

    Personalizing Your Phone 67 eud-0850/2.1 — I7.7 — 10.2008 Phone Book Management This section explains how to create a new entry in the phone book and how to edit or delete an entry. ■ Crea ting a New Phone Book Entry Y ou want to store your own phone numbers . Y ou can store your own phone numbers in the pri- vate phone book . Y ou may store ...

  • Aastra 5380 - page 68

    Personalizing Your Phone 68 eud-0850/2.1 — I7.7 — 10.2008 ■ Editing or deleting a phone book entry Y ou want to modify a phone number stored on your private phone book. ■ Storing the phone number in th e phone book from the call list Y ou want to store a phone number from one of the call lists in your private phone book . Y ou c an add a ph ...

  • Aastra 5380 - page 69

    Personalizing Your Phone 69 eud-0850/2.1 — I7.7 — 10.2008 Configuring V oice Mail This section explains how to set your V oice Mail. ■ P ersonal greeting Y ou have the possibilit y of recording up to three diff erent greetings. If no personal greeting is activated or if none is av ailable, the global gr ee ting is activated automatically , pr ...

  • Aastra 5380 - page 70

    Personalizing Your Phone 70 eud-0850/2.1 — I7.7 — 10.2008 Conf ig ur in g K eys This section explai ns how to assign phone numbers and functions to a Fo xkey or configurable key . ■ A vailab le keys Y ou can store phone numbers or func tions under two different keys: a configurable key – accessible at all times directly on the Fo xkey itsel ...

  • Aastra 5380 - page 71

    Personalizing Your Phone 71 eud-0850/2.1 — I7.7 — 10.2008 ■ Store a phone number under a ke y – number key Y ou want to retriev e a frequently used phone nu mber with a single keystroke rather than enter it digit by digit. On each F oxkey and configurable key of the Aastra M535 expansion key module you can store one call number and name, an ...

  • Aastra 5380 - page 72

    Personalizing Your Phone 72 eud-0850/2.1 — I7.7 — 10.2008 ■ Store a function under a key– function k ey Y ou want to retrieve a f requently used function - for example "call f orwarding on no reply" - using a single keystroke rather than having t o enter it by hand. Usually the function is assigned so that y ou: • activate the f ...

  • Aastra 5380 - page 73

    Personalizing Your Phone 73 eud-0850/2.1 — I7.7 — 10.2008 ■ Storing a T eam P a rtner under a Key– team k ey T ogether with other members you wish to organise yourself int o a team so that on the one hand you can always be reached as a team and, on the other , to ensure mutual substituti on. Y ou can configure a configurable key as a T eam ...

  • Aastra 5380 - page 74

    Personalizing Your Phone 74 eud-0850/2.1 — I7.7 — 10.2008 ■ Clearing a Ke y Y ou want to clear the assignment made to a conf igurable key. The No function function is provided spec ifically f or this purpose. Configuring Line Key s This section explains how to adapt your Line k e y settings to suit your personal requir ements. Y our system ad ...

  • Aastra 5380 - page 75

    Personalizing Your Phone 75 eud-0850/2.1 — I7.7 — 10.2008 <long> Press the Line key y ou want and hold it down for a moment. ➯ The display shows the line key and the pr operties with which you can con- figure the line key . Note: The Personal key is also treated as a line key . Line key Scro ll t o Line key and press the Select Foxk e y ...

  • Aastra 5380 - page 76

    Personalizing Your Phone 76 eud-0850/2.1 — I7.7 — 10.2008 Fo r m u l a t i n g Fu n c t i o n s This section explai ns how to activate an individual function, fo r example call forwarding uncondi- tional, with the aid of function commands and how to assign it to a key . ■ Fu n c t i on Co mm a nd s Y ou can use function commands to define a f ...

  • Aastra 5380 - page 77

    eud-0850/2.1 — I7.7 — 10.2008 77 O perator C o nsole This section explains the options pro vided by you r Aastra 5380 / 5380ip with Aastra M535 when it is registered on the system as an Oper ator Console . Information on Oper ator Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Setting the operator console . . . ...

  • Aastra 5380 - page 78

    Operator Console 78 eud-0850/2.1 — I7.7 — 10.2008 In formation on O perator Console The Operator Console is your compan y's phone nerv e centre. Incoming ex change calls are routed to this phone via several ph ysical lines . Thus, seve r al calls can arrive simultaneously . The calls are placed on the Line keys and usually proc essed in th ...

  • Aastra 5380 - page 79

    Operator Console 79 eud-0850/2.1 — I7.7 — 10.2008 ■ P ersonal Key Once your system administrator has configured yo ur phone as operator console, your P ersonal Key is also configured. The Personal key allows the Operator Console to act as an ordinar y user . I n other words, you can use this key to make personal calls. Incomi ng calls to your ...

  • Aastra 5380 - page 80

    Operator Console 80 eud-0850/2.1 — I7.7 — 10.2008 External call (Company A) Red-flashing External call for warded to operator console (Com- pany A) Red-flashing External call (Company B) Red-flashing External call for warded to operator console (Com- pany B) Red-flashing Connected •R e d ( e x t e r n a l ) • Green (internal) Pa r ke d • ...

  • Aastra 5380 - page 81

    Operator Console 81 eud-0850/2.1 — I7.7 — 10.2008 Setting the operator console Y ou can configure up to 10 line keys on level 1 of an Aastra M535. ■ Adding and setting oper ator lines Y ou can make a number of settings that affec t the telephone's response when someone calls on a Line key . Note: The settings are made once f or all the L ...

  • Aastra 5380 - page 82

    Operator Console 82 eud-0850/2.1 — I7.7 — 10.2008 ■ Deleting a line ke y Y ou want to clear the assignment of a line key . The No function function is provided spec ifically f or this purpose. <long> Setting the operator console using a func tion key: Press and hold down the operator line key . ➯ Display shows choice of key t ypes. Op ...

  • Aastra 5380 - page 83

    Operator Console 83 eud-0850/2.1 — I7.7 — 10.2008 Using a n O perator Cons ole ■ Answering a Call on Y our Personal K ey Y ou receive a call on your personal phone number on your Operator Console. The LED on your personal key begins to flash. T o answer the call, proceed as follow s: Y ou can take the call without having to press your P erson ...

  • Aastra 5380 - page 84

    Operator Console 84 eud-0850/2.1 — I7.7 — 10.2008 ■ Making calls using the Personal Key Y ou want to make calls on your operator console without seizing a Line key . Y ou can make a call via your P ersonal key usin g the Operator Console. Y our Operator Console then acts as an ordinary user; in other words, wh en making a call you will be tra ...

  • Aastra 5380 - page 85

    Operator Console 85 eud-0850/2.1 — I7.7 — 10.2008 ■ Park call on line key Y ou are connec ted with your call par tner via a Line key a nd decide to park the par ty. Y ou can park your call partner on the current Line key . ■ Switching active lines Y ou are in a call and want to answer a call on another Line key or make a call. Y ou can swit ...

  • Aastra 5380 - page 86

    Operator Console 86 eud-0850/2.1 — I7.7 — 10.2008 ■ T ransferring an Ex change Line Y ou want to transfer an exchange line to an internal subscriber who does not have ex change access. Not only can you hand ov er an exchange line, you can also dial the call par tner's phone number and announce him to the call d estination required. Enqui ...

  • Aastra 5380 - page 87

    Operator Console 87 eud-0850/2.1 — I7.7 — 10.2008 ■ Activating a Substitution f or the Operator Console Y o u want to forward calls to your Op erator Console to a different destination. The substitution func tion is used to forward ca lls intended for Operator Consoles. T he substitu- tion is automatically ac tivated for all the o ther Operat ...

  • Aastra 5380 - page 88

    Operator Console 88 eud-0850/2.1 — I7.7 — 10.2008 Properties of a two- company system: • Each individual Line key allows you t o appear as Company A or B. • Call lists are not kept separately according to company . • The call charges are recor ded separately for each company . • A substitution will apply equa lly to both companies. ■ ...

  • Aastra 5380 - page 89

    eud-0850/2.1 — I7.7 — 10.2008 89 F ur ther info rmation The following sections contain more useful information about your phone. T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Declaration Open S ource Software (Aastra 53 80ip). . . . . . . . . . . . . . . . . . . 91 ...

  • Aastra 5380 - page 90

    Further information 90 eud-0850/2.1 — I7.7 — 10.2008 Tr o u b l e s h o o t i n g This section contains a f ew tips on how to operate your phone if you encounter any problems. ■ Malfunctions Y our call par tner cannot hear you or you cannot hear your call partner Make sure the handset cord is correctly plugged into both the handset and the ph ...

  • Aastra 5380 - page 91

    Further information 91 eud-0850/2.1 — I7.7 — 10.2008 Declaration Open Sourc e Soft ware (Aastra 5380ip). ■ About Open Source Software This product contains O pen Source Sof tware from th ird-par ty sup pliers subjec t to the GNU licence provisions GPL ( GNU General Public License) and L GPL (GNU Library/Lesser General Pub l ic L ic en se ) . ...

  • Aastra 5380 - page 92

    eud-0850/2.1 — I7.7 — 10.2008 92 I nstallation and F irst- T ime Op er a ti o n These sections explain the setup opti ons av ailable with your phone. Equipment pro vided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Aastra 5380 - page 93

    Installation and Fi rst-Time Operation 93 eud-0850/2.1 — I7.7 — 10.2008 Equipment pro vided T elephone and handset Handset connection cable T elephone connection cable Aastr a 5380 Stand rest; can also be used as a mounting frame for wall mounting Quick User's Guide and safe t y in for m ati on ...

  • Aastra 5380 - page 94

    Installation and Fi rst-Time Operation 94 eud-0850/2.1 — I7.7 — 10.2008 Opt ion s Plug-in power adapt er (if the power supply is not supplied via the LAN, only Aastra 538 0ip). Aastra M530 expansion key module with wr ite- on labels (incl. stand rest and connection cable) Aastra M535 expansion key module with disp lay (incl. stand r est and con ...

  • Aastra 5380 - page 95

    Installation and Fi rst-Time Operation 95 eud-0850/2.1 — I7.7 — 10.2008 Setting up and mounting the phone With the aid of the supplied stand rest you c an set up the phone as a desktop phone or mount it to the wall . ■ Setting the phone up as a desktop phone Y ou can set up the phone either at a 40° or a 25° angle. T o do so, insert the sta ...

  • Aastra 5380 - page 96

    Installation and Fi rst-Time Operation 96 eud-0850/2.1 — I7.7 — 10.2008 ■ W all mounting Y ou can also mount the phone on the wall. T o do so, screw the stand rest onto the wall as a bracket and hook the phone onto the stand rest. • Fit the screws f or securing the st and rest and mount the stand rest (Figure A). • Connect the handset and ...

  • Aastra 5380 - page 97

    Installation and Fi rst-Time Operation 97 eud-0850/2.1 — I7.7 — 10.2008 ■ Disma ntlin g Desktop phone: • Disconnect the phone cord and remove. • Carefully pull the stand rest away in the opposite direction. Wa l l s e t : • Carefully slide the phone upwards out of the stand rest. • Disconnect the phone cord and remove. Connecting Aast ...

  • Aastra 5380 - page 98

    Installation and Fi rst-Time Operation 98 eud-0850/2.1 — I7.7 — 10.2008 Connecting Aastra 5380ip ■ Co nnections ■ Connecting y our phone to the LAN This phone communicates via the same connection as your PC (IP netw ork / LAN). This means you do not need a special phone connection. Ask your sy stem administrator if y ou hav e any doubts a b ...

  • Aastra 5380 - page 99

    Installation and Fi rst-Time Operation 99 eud-0850/2.1 — I7.7 — 10.2008 ■ Connecting y our PC to the LAN If required, you can connect your PC o r another LAN device to the pho ne, for example a printer . • Connecting the LAN cord (not included in the scope of delivery) to the PC’ s network socket. • Plug the connector at the loose end o ...

  • Aastra 5380 - page 100

    Installation and Fi rst-Time Operation 100 eud-0850/2.1 — I7.7 — 10.2008 Expansion key module Aastra M530 ⁄ M535 (optional) Y ou can c onnect up to 3 Aastra M530 expansion ke y modules with 20 configurable keys each and up to 3 Aastra M535 expansion k ey modules with 3 x 15 configurable k eys to your phone. Y ou can freely combine Aastra M530 ...

  • Aastra 5380 - page 101

    Installation and Fi rst-Time Operation 101 eud-0850/2.1 — I7.7 — 10.2008 ■ Connecting the Aastra M530 ⁄ M535 expansion ke y module • Unplug the phone cord from the socket on the underside of the phone. • Attach Aastra M530 ⁄ M535 expansion key mo dule to the right of the phone until you feel and hear it snap into place , as indicated ...

  • Aastra 5380 - page 102

    Installation and Fi rst-Time Operation 102 eud-0850/2.1 — I7.7 — 10.2008 Labelling the Aastra M530 expansion key module Write- on labels for the configurable k e ys can be found on the internet at http://www .aastra.co m/ docfinder as an electronic document. Y ou can fill out the field s directly on your PC and then print out the labels. • La ...

  • Aastra 5380 - page 103

    Index eud-0850/2.1 — I7.7 — 10.2008 103 %, *,+... */# Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 A Aastra M535 (O perator Cons ole) . . . . . . . . . . . . . . . 78 Absence key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 , 35 Accessing the menu . . . . . . . . . . . . . . . . . . . . . . . ...

  • Aastra 5380 - page 104

    Index eud-0850/2.1 — I7.7 — 10.2008 104 Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Enquiry Call During a Call . . . . . . . . . . . . . . . . . . . . . 32 Equipment provided . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Expansion key module Aastra M530 . . . . . . . . . . . 94 Expansion key modul ...

  • Aastra 5380 - page 105

    Index eud-0850/2.1 — I7.7 — 10.2008 105 Q Queue (Operator Console) . . . . . . . . . . . . . . . . . . . . . 79 R Read Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Receiving an Announcement . . . . . . . . . . . . . . . . . . 30 Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 , 25 Re ...

  • Aastra 5380 - page 106

    eud-0850/2.1 — I7. 7 — 10.2008 Declaration of C onformity Aastra T echnologies Limited he reby declar es that the equipment Asc otel® und Asco tel® Intel liG ate® and th e acces- sories there to comply with the basic requirements and other relevant stipula- tions of Directive 19 99/5/EC. Y ou will find the complet e text of the declaration o ...

Manufacturer Aastra Category Dect

Documents that we receive from a manufacturer of a Aastra 5380 can be divided into several groups. They are, among others:
- Aastra technical drawings
- 5380 manuals
- Aastra product data sheets
- information booklets
- or energy labels Aastra 5380
All of them are important, but the most important information from the point of view of use of the device are in the user manual Aastra 5380.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Aastra 5380, service manual, brief instructions and user manuals Aastra 5380. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Aastra 5380.

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A complete manual for the device Aastra 5380, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Aastra 5380 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Aastra 5380.

A complete Aastra manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Aastra 5380 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Aastra 5380, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Aastra 5380, that we can find in the current document
3. Tips how to use the basic functions of the device Aastra 5380 - which should help us in our first steps of using Aastra 5380
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Aastra 5380
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Aastra 5380 in a specific country, if it was not possible to solve the problem on our own.

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