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Manual Siemens 1190

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  • Siemens 1190 - page 1

    HiPath 1100 HiPath 1120 HiPath 1150 HiPath 1190 System T elephones optiPoint 500 econ omy optiPoint 500 basic optiPoint 500 standard optiPoint 500 advance User Manual oi.book Seite 1 Mittwoch, 16. August 2006 8:41 08 ...

  • Siemens 1190 - page 2

    Introduction 2 Introduction The HiP ath 1 1 00 family consists of the f ollowing sy stems: HiPath 1 1 20, HiPath 1 1 50 and HiP ath 1 1 90. The f eatur es and operation of these s ystems ar e v ery similar . Their dif fer enc- es stem from their capability r egarding the number of e xtensions, external lines and op- tional modules av ailable. The f ...

  • Siemens 1190 - page 3

    Introduction 3 Important Notes The inf ormation in this document pro vides only gener al descriptions of the f eatur es. T he actual f eatur es may not corre spond exactly to the descriptions herein and, furthermore, they are subject to c hanges to the extent that pr oducts continue to be dev eloped. The selection of f eatures to be pr ovided is no ...

  • Siemens 1190 - page 4

    4 Introduction Introduction Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 About This User Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Trademarks . . . . . . . . . . . . ...

  • Siemens 1190 - page 5

    5 Introduction Switching to Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Switching to a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Ending a Call . . . . . . ...

  • Siemens 1190 - page 6

    6 Introduction Functions used for Receiving Calls . . . . . . . . . . . . . 51 Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Answering a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Siemens 1190 - page 7

    7 Introduction Miscellaneous Functions . . . . . . . . . . . . . . . . . . . . . . 77 Changing the Password for the Electronic Lock . . . . . . . . . . . . . . . . . . 77 Electronic Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Music on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Siemens 1190 - page 8

    8 Introduction Special functions for ISDN lines . . . . . . . . . . . . . . . 106 Call Forwarding on a Di gital Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Deactivation of Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Anonymous Caller ID (Call Trace) . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Siemens 1190 - page 9

    Telephone Reference Information 9 T elephone Refer ence Information Front panel: optiP oint 50 0/basic/standard/economy Keys for configuring the telephone Display , 2 lines, 24 char acters per line Keyp ad Handset Enter ke y f or selecting a function Speaker fo r S p e a k e r - phone and ring tones Pr eset F unction ke y: End Microphone f or Speak ...

  • Siemens 1190 - page 10

    Telephone Reference Information 10 Front P anel: optiP oint 50 0 ad vance optiP oint k ey module Keys for configuring the telephone Lighted displa y , 2 lines, 24 char acters per line Keyp a d Handset Enter ke y f or selecting a function Speaker f or Speak er- phone and ring tones Pr eset F unction ke y: End Microphone f or speakerphone Ke ys f or ...

  • Siemens 1190 - page 11

    Telephone Reference Information 11 Bac k panel: opt iP oint 50 0 F or connections/accessories a v ailability in f ormation for eac h optiP oint 500 model see Chapter ” optiP oint 500 Properties and Connection Options” Æ page 1 6 a nd Chapter ”T erminals, Adapter s and A ccessories” Æ page 1 1 7 PC (USB) HiP ath 1 1 00 Headset Handset opti ...

  • Siemens 1190 - page 12

    Passo a passo Telephone Reference Information 12 How to use this manual The steps f or programming the s ystem are presented sequentially in graphic f ormat under the column "Step by Step" on the lef t side of each page. S ymbol Explanations: Lif t the handset. Replace the handset. Initiate con ver sation. , ... Enter numbers , k ey s, pa ...

  • Siemens 1190 - page 13

    Telephone Reference Information 13 Passo a passo Display Message/P rompts Line 1 displa y s time, date, reques ts, err or messages and confirmation messages, as appropriate. Line 2 displa ys the internal number , the sy stem’ s name, and av ailable options that can be selected by pressing : . If the ">" appears on the right, it means ...

  • Siemens 1190 - page 14

    Passo a passo Telephone Reference Information 14 Pr ess this k ey . > : Select using < > then confirm by pr essing : . > : Select using < > then confirm by pr essing : . ... Using a programmable k ey When a ke y has been programmed f or a certain f eatur e, simply press the k ey to activ ate the f eature. F or exam- ple: Pr ess th ...

  • Siemens 1190 - page 15

    Using the HiPath 110 0 Fea tures 15 Using the HiP a th 1 1 0 0 Feat ures Considerations F eature descriptions and examples a vailable f or HiPath 1 1 00are based on a standard opti- P oint 50 0 sy stem telephone model. Check specific procedur e to be f ollowed f or the dif ferent s ystem telephone models. F or inf ormation on ho w to configure each ...

  • Siemens 1190 - page 16

    Using the HiPath 1100 Features 16 Note: The number of e x ternal lines and e xtensions a vailable depends on the s ystem’ s configura- tion. optiP oint 50 0 P roperties and Connection Options optiP o int 500 1 [1] The name and type are printed on the bottom of the optiPoint 500 telephone set. econom y basic standard adv anc e F unction ke ys 1 2 ...

  • Siemens 1190 - page 17

    Using the HiPath 110 0 Fea tures 17 S ystem signaling tones During f eat ure configur ation the s ystem uses the f ollowing signaling tones: To n e M e a n i n g Internal dialing tone The s ystem is ready to receiv e and send call inf ormation. Signaling tone Connection established. Ring signal is being applied to phone number . Dial tone Network a ...

  • Siemens 1190 - page 18

    Step by step Functions used f or making calls 18 Funct ions used for making calls Making Calls Considerations • When authoriz ed, it allo ws y ou to call e xternal num- bers 1 on a public network. • T he HiP ath 1 1 0 0 can also be programmed to r equir e pressing the "Internal" k e y bef ore an internal number can be dialed. When thi ...

  • Siemens 1190 - page 19

    Functions used f or making calls 19 Step by step ... Using the Speakerphone Handset on the hook. Pr ess this ke y . • F or an internal call : Enter an extension number (e.g., 1 1/1 0 1). or • F or an external call : Enter the access code f or an external line (e.g., 0) the external number y ou want to call. W ait f or the call to be answ ered. ...

  • Siemens 1190 - page 20

    Step by step Functions used f or making calls 20 ... Using Automatic Seizure of an Active External Line • Internal call Pr ess the "INTERNAL" ke y . Enter an e xtension number (e.g., 1 1/1 0 1). • External calls : Enter the external number y ou want to call. W ait for the call to be answ ered. Initiate con versation. ... Using a Group ...

  • Siemens 1190 - page 21

    Functions used f or making calls 21 Step by step S witching to Speakerphone Conv ersation using the Handset and Pr ess and hold this ke y while placing the handset on the hook. Then r elease the k ey and resume the con v ersa- tion. Conv ersation using a Headset Pr ess the ke y and resume the conv ersation. S witching to Handset Conv ersation using ...

  • Siemens 1190 - page 22

    Step by step Functions used f or making calls 22 Speaker This f eat ure t urns the speaker temporarily on to allo w other people in the same room to participate in the con- ver sation. Inf orm the person on the other end that the speak er is on. Required: Conv er sation using the handset. Activ ation Pr ess this k ey . The speak er LED turns on. De ...

  • Siemens 1190 - page 23

    Functions used f or making calls 23 Step by step S eizure of a Specific Line Seizing a specific line selects that line f or generating an external call or a call to another P ABX. Enter the number of an external line (e.g., 80 1). Seizing a specific line selects that line f or generating an external call or a call to another P ABX. Enter the number ...

  • Siemens 1190 - page 24

    Step by step Functions used f or making calls 24 Using Speed Dialing Required: Individual Speed Dialing numbers are stored by the user . Sy stem Speed Dialing numbers ar e stored by t he Support T echnician. Pr ess this k ey . > : Select and press to confirm. or Enter the code f or accessing Speed Dialing. Enter the desired abbr e viated number ...

  • Siemens 1190 - page 25

    Functions used f or making calls 25 Step by step If a number has already been stor ed, the name (if en- tered) or the telephone number associated will be dis- play . > : Select and press to confirm. Enter the external number to be stored in this position in the Individual Speed Dialing director y . Optional Y ou can also enter a name associated ...

  • Siemens 1190 - page 26

    Step by step Functions used f or making calls 26 : Pr ess to confirm. or If you mak e a mist ake: > : Select and press to confirm. All inf ormation is deleted. or If a name is display ed, you can view the number asso- ciated to it. > : Select and pr ess to confirm. or If a number is display ed, y ou can view the name asso- ciated to it. > ...

  • Siemens 1190 - page 27

    Functions used f or making calls 27 Step by step Phonebook S earc h A Phonebook Searc h or and alphanumeric searc h allo ws an extension to lookup a person ’ s number by the per- son ’ s name when making a call. Required: Names w ere assigned to the speed dialing numbers r ecorded. Lif t the handset. or Pr ess this ke y . The Speak er LED t urn ...

  • Siemens 1190 - page 28

    Step by step Functions used f or making calls 28 Entering Letters 1x Letter A 2x Letter B 3x Letter C 4x Number 2 1x L etter D , and so on. If no matc h is f ound for the let ters entered or if it is not possible to enter let ter s at the moment, y ou will hear a short beeping sound. Optional > : Select and press to confir m. It deletes the last ...

  • Siemens 1190 - page 29

    Functions used f or making calls 29 Step by step Caller Lists 1 If so configured, the las t calls not answ ered identified by the e xtension are stored in three caller lis ts. These caller lists can be progr ammed to sa ve only e xternal calls or both e xternal and internal calls. Using a Sy stem T elephone with a display y ou can vie w and select ...

  • Siemens 1190 - page 30

    Step by step Functions used f or making calls 30 End consultation. > : Select and press to confirm. or Pr ess this k ey . or Replace the handset. or Pr ess this k ey . The speak er LED turns of f . Consultation about time of call and additional call- er information Required: The recor d wanted is sho wn in the caller list during the consultation ...

  • Siemens 1190 - page 31

    Functions used f or making calls 31 Step by step External Line Reservation 1 When there is no line a vailable f or making an e xternal call, use the line reservation f eatur e. Required: T he user tried to access an external line and received a bus y signal. W ait 7 seconds W ait 7 seconds until you hear a distintiv e tone (if config- ured, Reserv ...

  • Siemens 1190 - page 32

    Step by step Functions used f or making calls 32 For Internet Access An exter nal line reserv ation for Internet access allo ws an extension to bloc k a specified e xternal line. The re- maining extensions will not be able to use this line while this f eature is activ e. This, how ever , does not pre- vent the line from r eceiving incoming calls as ...

  • Siemens 1190 - page 33

    Functions used f or making calls 33 Step by step Recall due to No Answer/Busy : Pr ess to confirm. or Enter the code f or confirming the recall. or W ait 7 seconds W ait 7 seconds until you hear a distintiv e tone (if config- ured, Recall will be automatical ly activated). W ait f or a confirmation tone. Replace the handset. or Pr ess this ke y . T ...

  • Siemens 1190 - page 34

    Step by step Functions used f or making calls 34 Recall V erification/Deactiv ation > : Select and confirm. or Enter the code f or canceling a recall. Delete select ed recor d. : Pr ess to confirm. End consultation > : Select and press to confirm. or Pr ess this k ey . The LED turns of f . or Pr ess this k ey . The LED turns of f . Over ri de ...

  • Siemens 1190 - page 35

    Functions used f or making calls 35 Step by step Silent Monitoring 1 Silent Monitoring allows a user to o ver ride a call without sending a beep (f or certain countries only). Required: T here is a con versation in progress at the call destination. > : Select and press to confirm. or Enter the code f or Silent Monitoring . Enter the ex tension ( ...

  • Siemens 1190 - page 36

    Step by step Functions used f or making calls 36 Hotline 1 The Hotline f eat ure allo ws an extension to automatically generate a call to a pre-pr ogrammed number in the S ys- tem Speed Dialing as soon as the handset is lif ted. Lif t the handset. or Pr ess this k ey . The LED turns on. W ait for the call to be answ ered. Initiate con versation. W ...

  • Siemens 1190 - page 37

    Functions used f or making calls 37 Step by step Calling an Attendant Console (AC) 1 An At tendant Console can be called at an y time for mak- ing a call or simply f or consultation. Enter the code f or calling the At tendant Console. W ait f or the call to be answ ered. Initiate con versation. Direct Communication Call This f eatures enables sendi ...

  • Siemens 1190 - page 38

    Step by step Functions used f or making calls 38 Speakerphone Auto-Answ ering Mode 1 The called e x tension receiv es an Alert tone. The call us- ing the speak erphone is established immediately af ter this tone is receiv ed. Required: A Sy stem T elephone with a Speakerphone at the destination number . > : Select and press to confirm. or > : ...

  • Siemens 1190 - page 39

    Functions used f or making calls 39 Step by step Y ou can configure the HiP ath 1 1 00 to send a warning tone in the event that no e xternal line is av ailable f or LCR (see Progr amming Manual - Main Configurations - W arning T one when LCR is not available). T his will aler t the user to the f act that the call is being completed b y a standard C ...

  • Siemens 1190 - page 40

    Step by step Functions used f or making calls 40 The sy stem dials the number 341XXXX using 80 1 as a destination. If this line is bus y , the overf low option route/destination will be 803. Con ver sion Rules may in- clude interdigit pauses (ref er to the Help file in HiPath 1 1 0 0 Manager). Required: This f eature must be configured f or the sy ...

  • Siemens 1190 - page 41

    Functions used f or making calls 41 Step by step T imer for Outgoing External Calls 1 This set ting specifies a maximum time f or the dur ation of an outgoing external call f or each extens ion. The time count starts upon connection of a call and it nev er restarts while the call is in pr ogress (e.g., when there is a transf er). Once the specified ...

  • Siemens 1190 - page 42

    Step by step Functions used f or making calls 42 • ”Suf fix Dialing” Æ page 49 • ”Door Opener” Æ page 91 • ”Electronic L ock” Æ page 7 7 • ”Speed Dialing” Æ page 23 (S ystem and Individual) • ”R elay ” Æ page 81 • ”Do Not Dist urb” Æ page 60 Required: The telephone used cannot be part of the sy stem, that i ...

  • Siemens 1190 - page 43

    Functions used f or making calls 43 Step by step Using a T emporary MSN t o make a call This f eature allo ws you to use a temporar y MSN from your o wn director y to make an e xternal call. Or use the "”Pr ogramming the K ey s” Æ page 96" feat ure to assign a ke y to a MSN f or monitoring incoming and outgoing calls. Required: Y ou ...

  • Siemens 1190 - page 44

    Step by step Features used during Call 44 Features used duri ng Call Consultation 1 The Consultation f eature allo ws the extens ion to make a consultation to a third party when a call is in progress. At the same time, it pr e vents the first caller from listen- ing to the con ver sation. Required: A call is in pr ogress. : Pr ess to confirm. or Pr ...

  • Siemens 1190 - page 45

    Features used during Call 45 Step by step Tr a n s f e r 1 The T ransf er feat ure allows an e xtension to transf er a call (incoming or outgoing) to another extension or to an external number . Required: A call is in progress. > : Select and press to confirm. Enter the ex tension or e xternal number . Optional ( ) Let the caller kno w that ther ...

  • Siemens 1190 - page 46

    Step by step Features used during Call 46 If the consultation extension is bus y or does not an- swer , or if you w ant to r eturn t o the first call bef ore answe ring... : Pr ess to confirm. or Enter the code f or returning to t he first call. W ait to ret urn. Pr oceed with the conv ersation. RETURN TO HEL D CALL? 0 * oi.book Seite 46 Mit twoch, ...

  • Siemens 1190 - page 47

    Features used during Call 47 Step by step T oggle The toggle f eature allo ws switc hing conver sations be- tween two calls. Required : A consultation is in pr ogress. > : Select and press to confirm. or Pr ess this ke y . Enter the code f or switc hing between two calls. or Pr ess the "T OGGLE" k ey . W ait to r etu rn. Pr oceed with ...

  • Siemens 1190 - page 48

    Step by step Features used during Call 48 Pa r k i n g 1 The P arking f eature can place up to 1 0 internal or e xter- nal calls on hold and answ er these at an y ex tension. Required: A call is in pr ogress. Pr ess this k ey . > : Select and press to confirm. or Enter the code f or answering a call. or Pr ess the "P ARK" key . ... Sel ...

  • Siemens 1190 - page 49

    Features used during Call 49 Step by step Suffix Dialing 1 Suf fix D ialing allow s an extension to send inf ormation or MF commands during a call (e.g ., f or telebanking).). Required: T here is a call in progress and the sy stem ac- cessed is ready to receive inf ormation/codes. Enter the inf ormation req uested by the answ ering ser- vice. W ait ...

  • Siemens 1190 - page 50

    Step by step Features used during Call 50 Reco vering a Call on Hold This f eature allo ws to reco ve r a call that was placed on hold f or consultation when the consultation destination is bus y or there is no answ er . Once the call is resumed the destination is disconnect- ed. Required: A consultation or transf er was completed and the destinati ...

  • Siemens 1190 - page 51

    Functions used for Receivin g Calls 51 Step by step Funct ions used for Receiving Calls Answering Calls Extensions receiv e dif f erent ringing signals and tones depending on the type of call being receiv ed and the specified country setting . F or exampl e, some types of ringing signals are: • When receiving an internal call or callbac k, the te ...

  • Siemens 1190 - page 52

    Step by step Functions used for Receiving Calls 52 ... with a Headset Required: A headset must be connected. A ke y has been programmed f or the "Headset" f eature or the headset has an electronic contr ol but ton that acts as the hook (see Headset f eature) . The extension r eceives a call ringi ng signal. A headset does not receiv e a r ...

  • Siemens 1190 - page 53

    Functions used for Receivin g Calls 53 Step by step T o switc h between calls ( Æ page 47)... > : Select and press to confirm. or Pr ess this ke y . Enter the code f or switc hing between two calls. or Pr ess the "T OGGLE" k ey . W ait to r etu rn. Pr oceed with the con v ersation. Pic kup Group 1 The Group Pi c kup f eat ure allo ws ...

  • Siemens 1190 - page 54

    Step by step Functions used for Receiving Calls 54 Individual The Individual Pick up f eat ure allo ws a system e xtension to answ er a call that rings in a dif f erent kno wn e xtension number . Required: A known e xtension is ringing. Pr ess this k ey . > : Select and press to confirm. or Pr ess this k ey . Enter the code f or Individual Picku ...

  • Siemens 1190 - page 55

    Functions used for Receivin g Calls 55 Step by step Call Forwar ding 1 It allows r erouting an incoming call to a specified exten- sion, group or external number . Internal Internal Call F o rwar ding reroutes calls made to an ex - tension to another specified e xtension or to a V oice Mail Server , Call Group (CG) or F ax/DID . > : Select and p ...

  • Siemens 1190 - page 56

    Step by step Functions used for Receiving Calls 56 W ait for a dial tone. Enter the number you want to call. : Pr ess to confirm. When there is no ans wer 1 The Call F orwarding - No Ans we r f eat ure allo ws rer out- ing a call made to a specific e xtension to another exten- sion, a V oice Mail Subscriber Group or an e xternal num- ber , af ter a ...

  • Siemens 1190 - page 57

    Functions used for Receivin g Calls 57 Step by step For Fax/DID 1 When a F ax/DID module is installed, calls can be f or- war ded to A uto-Answering Mode. Enter the type of Call F orwarding w anted: 1 . - Immediate Call F orwarding 2. - Call F orwar ding - No Answ er Enter the Call F orwarding destination number . 1 . - F ax Call f orw ard to F AX ...

  • Siemens 1190 - page 58

    Step by step Functions used for Receiving Calls 58 Conditional 1 Incoming calls can be f orwar ded to a specified destina- tion, as configured in an y TSP -type (T API Service Pro vid- ers) application, suc h as Windows T API Browser: P re vi- ous list or Unconditional Call F orwarding set tings will be ov erwritten b y the ne w list set tings .The ...

  • Siemens 1190 - page 59

    Functions used for Receivin g Calls 59 Step by step Deactivating Call Forwar ding This f eature allo ws an extension to resume ans w ering incoming calls. Internal/External Pr ess this ke y . > : Select and press to confirm. > : or Enter the code f or deactivating Call F orwardin g. Conditional Pr ess this ke y . > : Select and press to co ...

  • Siemens 1190 - page 60

    Step by step Functions used for Receiving Calls 60 Do N o t D i st u r b 1 The Do Not Disturb f eat ure pr ev ents internal and exter- nal calls from being directed to an extension while al- lowing it to mak e calls. When the handset is lif ted there is a distinctiv e dial tone to remind the user that the f ea- tur e is activ ated. Pr ess this k ey ...

  • Siemens 1190 - page 61

    Functions used for Receivin g Calls 61 Step by step V oice Mail 1 V oice Mail is an inf ormation tool designed to facilitate communications within and outside of organizations. It is similar to electronic mailing, f axing, etc. The c harac- teristic f eat ure of V oice Mail is that communications are carried out by means of v oice. More specificall ...

  • Siemens 1190 - page 62

    Step by step Functions used for Receiving Calls 62 External Serv er A V oice Mail Server outsourced to a local carrier w orks f or specified extensions grouped as a "External MWI Group" during the configur ation of the s ystem. When there is a message in the mailbox, the extensions that belong to this group r eceive a MWI (Message W aitin ...

  • Siemens 1190 - page 63

    Functions used for Receivin g Calls 63 Step by step or Enter the code f or programming a k ey . Select a programmable k ey . : Pr ess to confirm. > : Select and press to confirm. : Pr ess to confirm. or > : Select and press to confirm. Programming a Ke y as a MWI for the External Server 1 A programmable telephone k ey is assigned as an indi- ...

  • Siemens 1190 - page 64

    Step by step Functions used for Receiving Calls 64 Activating the Reception of an Int ernal MWI 1 When a Subscriber Group is programmed as a VMIe Group Interf ace, it becomes a V oice Mail Subscriber Group that can be enabled f or signaling the moment a new message is waiting (see Pr ogramming an Exten- sion - VMIe Group Interf ace in the Programmi ...

  • Siemens 1190 - page 65

    Functions used for Receivin g Calls 65 Step by step Lif t the handset. or Pr ess this ke y . The LED t urns on. or Select this ke y . Enter the direct a ccess code (V oice Mail Subscriber Group) f or the V oice Mail sy stem (e.g., 790). W ait f or the V oice Mail to answ er the call. Pr oceed with what y ou want to do by f ollowing the in - structi ...

  • Siemens 1190 - page 66

    Step by step Functions used for Receiving Calls 66 Entry V oice Mail (EVM) The HiPa th 1 1 0 0 can be equipped with an integrated voice r ecord ing capability f or Entry V oice Mail . Y our local Support T echnician can configure up to 24 standard mailbox es, 2 of which can be f or forw arding (Da y/Night Service message). T wo parallel actions can ...

  • Siemens 1190 - page 67

    Functions used for Receivin g Calls 67 Step by step Configuring a P ersonal Mailbox If the Support T ec hnician has not alread y configured your per sonal mailbox. Required: A utomatic mailbo x configuration has been authorized b y the sy stem’ s Support T echnician. Enter the code f or "Entry V oice Mail" (default = 790). Enter the pas ...

  • Siemens 1190 - page 68

    Step by step Functions used for Receiving Calls 68 Checking y our P ersonal V oice Mailbox Messages stored in y our mailbo x are indicated on y our telephone as f ollows: • An audible tone is heard when you lif t the handset. • T he "Mailbox" k e y blinks, if appropriately configured f or this f eature Æ page 62. • T he number of m ...

  • Siemens 1190 - page 69

    Functions used for Receivin g Calls 69 Step by step Fr om an external telephone Connect to your HiP ath 1 1 00. Enter the MSN designated to your EVM by the s y stem’ s Support T echnician (c heck with the Support T echnician). or If Call F orwarding to Entry V oice Mail is activated: + Enter your e xternal number (MSN) and press the Star (*) ke y ...

  • Siemens 1190 - page 70

    Step by step Functions used for Receiving Calls 70 Groups 1 A Group consists of e xtensions joined b y type or pro x- imity . Its goal is to pr e vent calls f rom going unans wer ed when an e xtension is busy or absent. Call Groups (CG) When a call to a Call Gr oup (CG) is r eceived, it rings at all the extensions f or that group. The first user (t ...

  • Siemens 1190 - page 71

    Functions used for Receivin g Calls 71 Step by step Hunt Group (HG) and Call Group ( CG) Login and Logout 1 Hunt Group (HG) and Call Gr oup (CG) login and logout allow an extension to join or e xit one or more of it s groups at anytime. Group Login/Log out > : Select and press to confirm. or > : or or Enter your group login (ON) or logout (OF ...

  • Siemens 1190 - page 72

    Step by step Functions used for Receiving Calls 72 If a name has been stored f or this group, it will be dis- play ed (if configured by the s y stem’ s Support T echni- cian). or If an X does not appear , it means that the ringing signal is disabled. or Enter the Call Group number . • to = Call Group (CG); or Enter the Hunt Group number . • t ...

  • Siemens 1190 - page 73

    Functions used for Receivin g Calls 73 Step by step UCD Subscriber Groups 1 Each UCD (Unifo rm Call Distribution) Subscriber Group is f ormed b y a maximum of 32 extensions. T hese e xten- sions are assigned to answ er calls destined to a specific number that identifies the group. The user s of these e xtensions ar e called Agents. Calling a UCD Gr ...

  • Siemens 1190 - page 74

    Step by step Functions used for Receiving Calls 74 In the event that the extensio n belongs to mor e than one Group > : Select and press to confirm. or > : or or Enter the code to login or logout of the UCD gr oup. or Pr ess the "UCD GP L OGON/L OGOF" ke y . or If an X appear s ne xt to the gr oup number (e.g., 790) it means that th ...

  • Siemens 1190 - page 75

    Functions used for Receivin g Calls 75 Step by step > : Select and press to confirm. The ringing s ignal f or all groups is enabled/disabled. A vailable/Unav ailable Ag ent for a UCD Group Enables an A gent to start receiving calls within a gr oup or to stay a w ay from the group, f or example, in the ev ent of a meeting. A vailable/Una v ailabl ...

  • Siemens 1190 - page 76

    Step by step Functions used for Receiving Calls 76 Collect Call Barring When this f eature is activ ated, the s ystem automatically rejects all incoming collect calls ov er a digital line. Calls receiv ed over an analog line are r ejected only at the mo- ment they are ans wer ed. T ypes of Collect Call B arring: • Collect Call B arring b y Extens ...

  • Siemens 1190 - page 77

    Miscellaneous Function s 77 Step by step Miscellaneous Funct ions Changing the P assw ord for t he Elec- tronic Loc k This is a security f eature that pr otects against unautho- rized use by set ting a personal passw ord. Pr ess this ke y . > : Select and press to confirm. or Enter the code f or changing the passw ord. Enter the current 5-digit ...

  • Siemens 1190 - page 78

    Step by step Miscellaneous F un ctions 78 > : Select and press to confirm. or > : or or Enter the code f or deactivating the electronic loc k. Enter your 5-digit passw ord (the def ault is: 00 00 0). The display sho ws that this f eatur e is enabled. or The display sho ws that this feat ures is disabled. Music on Hold This f eat ure pla y s p ...

  • Siemens 1190 - page 79

    Miscellaneous Function s 79 Step by step Busy Signal when extension is busy This f eatures allo ws all telephones in the "Busy Signal" Group to automatically s witch to a bus y signal when a member of the group has a call in pr ogress (see Pr o- gramming a Digital T runk - Busy Signal, in th e Pr ogram- ming Manual). External calls do not ...

  • Siemens 1190 - page 80

    Step by step Miscellaneous F un ctions 80 or Enter the code f or selecting a country . Enter the country code (up to 8 digits). The code is stored and th e sy stem is restar ted. 4 * 9 1 2 Country Code Brazil 1 4463075 Chile 30259680 P ortugal 37 496521 Vietnam 4822081 8 Thailand 50692539 Ukraine 50889647 M e x i c o 5 1 9 11111 P akistan 51 951328 ...

  • Siemens 1190 - page 81

    Miscellaneous Function s 81 Step by step Relay 1 The rel ay on the HiP ath 1 1 20 music module is used to control all peripheral equipment, suc h as the Door Opener , etc. Pr ess this ke y . > : Select and press to confirm. or > : or or Enter the code f or deactivating the r elay . T urkey 53951 509 Latvia 23730903 Lithuania 5436990 1 Italy 7 ...

  • Siemens 1190 - page 82

    Step by step Miscellaneous F un ctions 82 If a F ax/DID f acility w as configured... The rela y can be controlled b y a remote MF telephone Required: The r emote telephone must ha ve a con ver - sation in progr ess with the s ystem’ s programming e x - tension. Pr ess this k ey . > : Select and press to confirm. or > : or or Enter the code ...

  • Siemens 1190 - page 83

    Miscellaneous Function s 83 Step by step Ac knowledging/deactivating a Gener- al Alarm If the Support T echnician configur ed the alarm f eature f or y our e xtension, it will ring whene ver there is an alarm condition on the HiP ath 1 1 00. Answ er the call to ac know ledge that the alarm was de - tected. If the alarm c all is not ac kno wledged, ...

  • Siemens 1190 - page 84

    Step by step Miscellaneous F un ctions 84 S c heduling T ime Reminders Pr ess this k ey . > : Select and press to confirm. or Enter the code f or canceling the alarm clock. : Select and press to confir m the type of scheduled time reminder y ou w ant. or > : or > : or > : or or or or Enter an option. For T ype 4 timed reminder only Ente ...

  • Siemens 1190 - page 85

    Miscellaneous Function s 85 Step by step Deletin g/Chec king a S cheduled T ime Re- minder Pr ess this ke y . > : Select and press to confirm. or Enter the code f or [DELETE?][DELE TE?] a T ime R e- minder . : Pr ess to confirm. or > : Select and press to confirm. S c heduled Time Rem inder Call Required: A time r eminder wa s scheduled. The ...

  • Siemens 1190 - page 86

    Step by step Miscellaneous F un ctions 86 COS (Class of S ervice) Chang eov er 1 The COS Changeo ver f eat ure authoriz es the user to use a dif f erent system e xtension temporarily to make calls as if he was at his o wn extension but w ith a lo wer class of service. Pr ess this k ey . > : Select and press to confirm. > : or Enter the code f ...

  • Siemens 1190 - page 87

    Miscellaneous Function s 87 Step by step > : Select and press to confirm. or > : or or Enter the code for deactiv ating Data Pr otection. Call W ait ing Signaling T one This f eature allo ws you to activ ate/deactivate the auto- matic sending of a signal (call waiting) f or a second call when a conv ersation is in progress. Required: T he ext ...

  • Siemens 1190 - page 88

    Step by step Miscellaneous F un ctions 88 Room Monit or 1 A Room Monitor (B aby phone) uses a telephone hand- set as a micr ophone to capt ure audio signals in a room. To a c t i v a t e Pr ess this k ey . > : Select and press to confirm. or Enter the code f or activ ating the Room Monitor f eature. Lif t the handset and position it tow ards the ...

  • Siemens 1190 - page 89

    Miscellaneous Function s 89 Step by step W ait f or a continuous tone (if necessary , switc h to DT- MF) then enter your internal number and the loc k’ s passw ord. Enter the number f or the extension to be monitor ed. W ait. T he user calls the e xtension assigned to the f ea- tur e to hear the audio signals present. Night S ervice 1 The Night S ...

  • Siemens 1190 - page 90

    Step by step Miscellaneous F un ctions 90 Call Forwar ding when there is no an- sw er on a for digital lines In some circumstances incoming calls o ver an digital line are f orwar ded to an O v erflo w extension af ter a specified timeout. 1 . When no MSN number is assigned to an extension number . 2. When a MSN number is assigned to an e xtension ...

  • Siemens 1190 - page 91

    Miscellaneous Function s 91 Step by step Door Opener 1 The Door Opener f eat ure allo ws a programmed exten- sion to open a specified door . Required: T he call is made to the Entrance T elephone. Lif t the handset. or Pr ess this ke y . The LED t urns on. : Pr ess to confirm. or Pr ess this ke y . > : Select and press to confirm. or Enter the c ...

  • Siemens 1190 - page 92

    Step by step Miscellaneous F un ctions 92 Remote Configur ation 1 The Remote Configur ation f eature allo ws for the r emote configuration of the HiP ath 1 1 0 0. Using a MF T elephone Required: The progr amming e xtension must ha ve a conv ersation in progr ess with the remote pr ogrammer . Pr ess this k ey . > : Select and press to confirm. &g ...

  • Siemens 1190 - page 93

    Miscellaneous Function s 93 Step by step Using the HiP ath 1 1 00 Manag er application 1 Required: • Analog line: The system’s serial port as well as the remote PC must be connected to a modem with ac- cess to the telephone network. • Digital line: The S 0 Option Module must be connect- ed to a ISDN-type digital line, and the remote PC must h ...

  • Siemens 1190 - page 94

    Step by step Miscellaneous F un ctions 94 Associated Group 1 The Ex ecutive/Secretary pro vides quic k access to ex- tensions that must communicate continually . With this f eature y ou can assign many non-Ex ecutiv e extensions (Secretaries) to a single telephone (Ex ecutiv e . Required: The A ssociated Group f eature mus t be con- figured (see P ...

  • Siemens 1190 - page 95

    Miscellaneous Function s 95 Step by step Call Charge Consultation 1 If call charges f or calls made have been established, the sy stem will ha ve the ability to show the to tals f or the calls on the displa ys of sy stem telephones. For the curr ent call: The call c harge is shown on the displa y at the end of the call (Standard) If you w ould like ...

  • Siemens 1190 - page 96

    Step by step Miscellaneous F un ctions 96 Pro g ra m m i n g t h e K e y s 1 The Ke y P rogramming f eature allo ws an extension to assign functions to a s ystem telephone ’ s programma- ble ke ys. This can also be accomplished using the Hi- P ath 1 1 00 Manager application. P r ocedure for pr ogra mming the key s Pr ess this k ey . > : Select ...

  • Siemens 1190 - page 97

    Miscellaneous Function s 97 Step by step Features for P rogr ammable Keys Pr ogrammable k ey s can be set to enable the follo wing f eat ures: The f eatur e can now be activ ated by pr essing the ke y . F or f eatures tha t can be activ ated or deacti- vated, suc h as "DO NO T DISTURB", simply press the appropriate k ey once to activ ate ...

  • Siemens 1190 - page 98

    Step by step Miscellaneous F un ctions 98 ” Anonymous Caller ID (Call T race)” Æ page 1 08 ”Message W aiting Indicator (MWI)” Æ page 62 ”Ov e r r i d e” Æ page 34 ”Caller Lists” Æ page 29 ”Hunt Group (HG) and Call Gr oup (CG) Login and Lo- gout” Æ page 7 1 ”UCD Group L ogin/L ogout” Æ page 73 ”Storing a phone number ...

  • Siemens 1190 - page 99

    Miscellaneous Function s 99 Step by step P rogr amming the P rocedure Key Y ou can store numbers and f unctions that include more than one action, that is, y ou can assign multiple com- mands to a single telephone k ey . Thus it is possible, f or instance, to store a ”Cost Code ” Æ page 50 function with all its required data (cost code + exter ...

  • Siemens 1190 - page 100

    Step by step Miscellaneous F un ctions 10 0 Printing Key Labels This f eature allo ws you to print labels f or progr ammable ke ys according to the functions f or which the y are con- figured, including Operator T erminal functions. This service is a v ailable on HiP ath 1 1 0 0 Manager (Ad- vanced Configur ation -> Pr ogramming the K eys -> ...

  • Siemens 1190 - page 101

    Miscellaneous Function s 101 Step by step > : Select and press to confirm. : Pr ess to confirm. or If you mak e a mistake: > : Select and press to confirm. All digits that wer e entered will be deleted. : Pr ess to e xit. Deleting Ke y Assignment Pr ess this ke y . > : Select and press to confirm. or Enter the code f or programming a k ey ...

  • Siemens 1190 - page 102

    Step by step Miscellaneous F un ctions 102 Headset 1 It is an accessory that can be installed on terminals to replace the use of the handset and provide the user with more comf ort and with hand-free operation. Models with electronic hook control (suc h as Siemens Elipse 1 .8 EHS and GN Netcom 91 20) for answ ering calls using a headset must use a ...

  • Siemens 1190 - page 103

    Miscellaneous Function s 103 Step by step Required: A headset must be connected. A k ey must be programmed f or the Headset f eat ure b y”P rogram - ming the Ke ys” Æ page 96 selecting HEADSE T ON on the menu, unless the headset has an electronic hook switc h. For ma k in g a ca ll Pr ess the HEADSE T ON k e y or the electr onic hook con- trol ...

  • Siemens 1190 - page 104

    Step by step Miscellaneous F un ctions 104 Storing a phone number in a program- mable key F or each ke y on the telephone set or additional terminal that has not been pr ogrammed y ou can store a tele- phone number that yo u dial freq uently . S ystem T elephone with a display . Pr ess this k ey . > : Select and press to confirm. or Enter the co ...

  • Siemens 1190 - page 105

    Miscellaneous Function s 105 Step by step Date and T ime S ettings If authorized, y ou can set the HiP ath 1 1 0 0 date and time. The date and time can be sho wn on your s ystem telephone displa y . Pr ess this ke y . > : Select and press to confirm. > : Enter the date (da y , month and y ear) in a 6-digit f ormat. F or e xample, 1 1 0903 for ...

  • Siemens 1190 - page 106

    Step by step Special functions for ISDN li nes 106 Special functions for ISDN lines Call Forwar ding on a Digital Line The Call F orwarding on a Digital Line f eature allows r e- routing calls to an e xternal number . > : Select and press to confirm. or Enter the code f or activating Call F orwarding. : Enter the type of Call F orwarding wanted. ...

  • Siemens 1190 - page 107

    Special functions for ISDN lines 107 Step by step Deactivation of Call Forwar ding > : Select and press to confirm. or Enter the code f or deactivating Call F orwardin g. : Enter the type of Call F orwarding w anted. or > : or > : or or or Enter an option. Enter the Call F orwarding MSN. : Pr ess to confirm. or If you mak e a mistake: > ...

  • Siemens 1190 - page 108

    Step by step Special functions for ISDN li nes 108 Anonymous Caller ID (Call T r ace) 1 Allows a local car rier to identify e xternal and malicious anonymous caller s. The caller ID can be determined during a call or up to 30 seconds af ter the call. How ever , it is critical that the handset r emains of f the hook. Required: An external call is in ...

  • Siemens 1190 - page 109

    Special functions for ISDN lines 109 Step by step Using Features pro vided by a Carrier over an ISDN Netw ork In some countries y ou ma y access f eatures of f ered b y a local carrier f or ISDN lines (ask your sy stem’ s technical support personnel f or more infor mation). Pr ess this ke y . > : Select and press to confirm. > : or Enter th ...

  • Siemens 1190 - page 110

    Step by step Practical Guide 110 P ractical Guide Care of th e T elephone • T o clean the telephone use a slightly damp cloth or an antistatic cloth. Nev er wipe the phone with a dry cloth! • If necessary , you ma y use a diluted mild detergent (commercially a vailable). Af ter cleaning , thoroughly remo ve the deterg ent using a cloth dampened ...

  • Siemens 1190 - page 111

    Practical Guide 111 Step by step S ystem Error Messages This function pr o vides indication that an er ror occurr ed in the sy stem. The error i s signaled on the k ey s and on the display s of system telephones . Required: S ystem T elephone with a display . Select the ke y programmed f or indicating sy stem err or messages. > : Navigate thr ou ...

  • Siemens 1190 - page 112

    Step by step Practical Guide 112 Display Messages This f eature sho ws on the telephone dis play inf orma- tion about actions perf ormed by the user . P ossible cause: This message confirms that an err or has occurred. P ossible cause: Memory space av ailable for tic k ets is full. T ickets will be ov erwritten. P ossible cause: DISA pass wor d ent ...

  • Siemens 1190 - page 113

    113 Index Index A Acknowledging/Deactivating a General Alarm Deactivating a General Alarm ............... 83 ACS ............................................................... 39 Alarm clock .................................................. 83 deleting/checking a scheduled time ... 85 schedule timed reminders .................... 84 scheduled tim ...

  • Siemens 1190 - page 114

    114 Index Functions for making calls using a specific line ................................ 23 Functions used during Calls ..................... 44 Functions used during calls conference .............................................. 47 consultation ............................................. 44 cost code ......................................... ...

  • Siemens 1190 - page 115

    115 Index Miscellaneous functions acknowledging/deactivating a General Alarm ........................................................ 83 alarm clock .............................................. 83 Associated Group ................................... 94 busy signal when extension is busy ... 79 call waiting signaling tone ..................... 87 ...

  • Siemens 1190 - page 116

    116 Index U UCD Agent in Service/Out of Service .... 75 Urgent call/recall when busy .................... 35 Using ............................................................ 13 Using a specific line ................................... 23 Using a temporary MSN for making a call .......................................................... ... 43 V Vo ...

  • Siemens 1190 - page 117

    Terminals, Adapters and Accessories 117 T erminals, Adapters and Accessories Using options impro ves perf ormance and provides more comf or t to the user during work. Additional optiP oint T erminals: Additonal termin als pro vide increased conf ort, ef ficienc y and saf ety . The f ollowing terminals are supported: optiP oint k ey module, optiP oi ...

  • Siemens 1190 - page 118

    Feature Codes 118 Feature Codes Sy m b o l s Numbering Plan Sy m b o l s Explanation , , ... Enter numbers, ke ys, passw ord, internal or externa l numbers, et c. Signaling with a short beep / Lif t/Replace the handset Initiate conv ersation X and Y Numeric variables Service Menu Pr ogrammable k e y LED ON Pr ogrammable k e y LED OFF Pr ogrammable ...

  • Siemens 1190 - page 119

    Feature Codes 119 Features F eatures can b e selected as f ollows: 1 . Using the Navig ation k eys in the Main Men u 2. Using the Service Menu ke y then bro wsing the f eat ure option list 3. Using the Service Menu ke y and the appropriat e F eature Code 4. Using a programmable k ey 5. Using a Feat ure Code Feat ure Code S ystem T e lephone Feat ur ...

  • Siemens 1190 - page 120

    Feature Codes 120 Internet A ccess Activ ation external line Internet A ccess Deactivation external line External Line Reser v ation Busy 1) W ait f or Phone rings external or 2) Phone rings ex ternal Functions Used for Making Calls S ystem Speed Dial + ... Individual Speed Dial + (“X” is from 4 to 9) Individual Speed Dialing Pr ogramming + : n ...

  • Siemens 1190 - page 121

    Feature Codes 121 W armline (If programmed) Wa i t fo r Override busy e xtension busy extension Silent Monitoring busy e xtension bus y e xtension Callback T o activate (Extension does not answ er or is busy) 1º) no answ er : or . W ait f or . Phone rings or 2) W ait for . W ait f or . The telephone rings. Callback Deactivation Carrier Using a T e ...

  • Siemens 1190 - page 122

    Feature Codes 122 Tr a n s f e r (When an external analog line programmed as “T ype of An- sw ering Signal ” or a digital line is being used, you must wa it f or an ans wer bef ore tr ansf er- ring the call. F or transfer s with- out consultation, there is no need to wait bef ore answering) Internal extension External < > : number ( ) Fun ...

  • Siemens 1190 - page 123

    Feature Codes 123 Consultation from anot her extension VM Group passw ord e xtension Consultation from an exter- nal extension y our ex ternal number + passw ord e x- tension Miscellaneous functions Door opening and closing (Af ter answer b y the Entrance T elephone) General Alarm Deactivating password Electronic Loc k P assword Change current pass ...

  • Siemens 1190 - page 124

    Feature Codes 124 Music on Hold Deactivation Remote Configuration HiP ath 1 1 00 Manager Remote configur ation using a standard MF tele- phone 1) Progr amming extens ion must hav e a con ver sation in progress with the remote pr ogrammer: Remote pr ogrammer mus t pro vide: passw ord programming codes. or 2) Remote progr ammer dials into the system ...

  • Siemens 1190 - page 125

    Feature Codes 125 Alarm Cl ock Daily , except w eekends time (e.g., 1 230) : Alarm Cl ock Af ter a specified time period time (e.g ., 1 230) : Alarm cl ock F or a specified date and time date/time (e.g., 241 21830) : Alarm cloc k Deactivating : UCD Subscriber Group Functions Ag ent A vailable Ag ent Una v ailable Calling a UCD Subscriber Group (“ ...

  • Siemens 1190 - page 126

    Feature Codes 126 Call For war ding f or MSN when the line is busy Act iva ti o n external MSN Call F orw arding - Busy , for MSN De activation Anon ymous Caller ID (T race) Restriction for sending MSN Act iva ti o n Restriction for sending MSN Deactivation Using Feat ures pr ovided b y a Carrier on ISDN Lines external line IS DN cod e Notes: • F ...

  • Siemens 1190 - page 127

    © Siemens Ltda. Siemens Communications Rua Pedro Gusso, 2635 • Curitiba-PR/BR Ref. No.: A31003-K1 160-B801-7-7619 Subject to a vailability . Right of modification reserved. 16.08.06 V6.0 www .siemens.com/hipath The information in this d ocument provides only general descrip tions of the features. The actual features may not correspond exactly to ...

Manufacturer Siemens Category Telephone

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A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Siemens 1190 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Siemens 1190.

A complete Siemens manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

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2. Contents - index of all tips concerning the Siemens 1190, that we can find in the current document
3. Tips how to use the basic functions of the device Siemens 1190 - which should help us in our first steps of using Siemens 1190
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Siemens 1190
5. FAQ - Frequently Asked Questions
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