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Aspire 3020/5020 Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw ...
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II Revision History Please refer to the table below for the updates ma de on Aspire 3020/5020 service guide. Date Chapter Up dates ...
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III Copyright Copyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the ...
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IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av ...
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V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance prod uct co ...
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VI ...
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Chapter 1 1 Features Below is a brief summary of the computer ’s many feature: Platf orm and memroy Aspire 3020 Series T Mobile AMD Sempron TM processor 2600+/3000+ or higher with 128 KB L2 cache, or T Mobile AMD Sempron TM processor 2800+/3100+ or higher with 256 KB L2 cacher Aspire 5020 Series T AMD T urion TM 64 ML-28/ML-32 processor at 1.6/1. ...
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2 Chapter 1 Audio T Audio system with two built-in speakers T MS-Sound compatible Communication T Modem: 56K ITU V .90/V .92 modem with PTT approval; wake-on ring ready T LAN: 10/100/1000 Mbps Fast Ethernet (for selected model s); wake-on-LAN ready T WLAN (manufacturing optio n): inte grated 802.1 1b/g dual band (fo r selected mo dels), or 802.1 1a ...
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Chapter 1 3 System Block Diagram 5 5 4 4 3 3 2 2 1 1 D D C C B B A A Title Size Document Number Rev Date: Sheet of Bolsena SB BLOCK DIAGRAM A3 15 8 Monday, February 14, 2005 <Variant Name> Title Size Document Number Rev Date: Sheet of Bolsena SB BLOCK DIAGRAM A3 15 8 Monday, February 14, 2005 <Variant Name> Title Size Document Number Re ...
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4 Chapter 1 Board Layout To p V i e w 1 Keyboard Connector 7 3 in 1 Connector 2 Bluetooth Board Connector 8 S peaker Connector 3 LCD Cable Connector 9 Internal Microphone Connector 4 LED Board Connector 10 Modem Board Connector 5 Lid Switch 1 1 T ouchpad Board Connector 6 Modem Cable Connector ...
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Chapter 1 5 Bottom V iew 1 Power Jack 16 Audio Cable Connector 2 CRT 17 Line-in Connector 3 Docking 18 Headphone Out Connector 4 Audio Cable Connector 19 Microphone-in Connector 5 Main Battery Connector 20 USB Connector 6 ODD Connector 21 IEEE 1394 Connector 7 Media Bay Connector 22 PCMCIA 8 Mini PCI Slot 23 USB Connector 9 Second Battery Connector ...
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6 Chapter 1 13 IR 28 LAN Cable Connector 14 Bluetooth Switch 29 F AN Connector 15 Wireless Switch 30 LAN Cable Connector ...
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Chapter 1 7 An Aspire tour After knowing your computer features, let us show you around your new T ravelMate computer . Front V iew # Icon Item Description 1 Display screen Also called LCD (liquid-crystal display), displays computer output. 2 Power button T urns the computer on and off. 3 Microphone Internal microphone for sound recording. 4 Keyboa ...
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8 Chapter 1 Closed Front V iew # Icon Item Description 1 S peakers Left and right speakers deliver stereo audio output. 2 Bluetooth ® communication button/ indicator Press to enable/disable Bluetooth function. Lights to indicate the status of Bluetooth- communications (manufacturing option). 3 Wireless communication button/ indicator Press to enab ...
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Chapter 1 9 Left V iew Right V iew # Icon Item Description 1 V entilation slots Enable the computer to stay cool, even after prolonged use. 2 S-video/TV -out port Connects to a television or display device with S-video input (manufacturing option). 3 IEEE 1394 port Connects to IEEE 1394 devices (manufacturing option). 4 3 USB 2.0 ports Connects to ...
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10 Chapter 1 Re a r P a n e l 1 Optical drive eject button Ejects the optical drive tray from the drive. 2 Optical disk access indicator LED that indicates when an optical disk is being read or written. 3 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type. # Icon Item Description 1 Security Keylock Connect ...
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Chapter 1 11 Bottom Panel Indicators The computer has four easy-to-read status indicators on the upper-right above the keyboard, and four on the front panel. The power , battery an d wireless communication status indicators are visible even when th e LCD display is closed. # Item Description 1 Wireless LAN bay Houses the computer ’s wireless LAN. ...
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12 Chapter 1 NOTE: 1. Charging : The light shows amber when the battery is charging. 2. Fu lly charged: The light sho ws green when in AC mode. Launch K eys Located at the upper-right, above the keyboard are fo ur buttons. These buttons are called launch keys. The are: mail, Web browser , Acer Empowering key “ “ and one user-programmable button ...
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Chapter 1 13 To u c h p a d The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move yo ur finger across the surface of the touchpad. The centra l loca tion on the palmrest provides optimum comfort and support. To u c h p a d B a s i c s The following teaches you how to use the touch ...
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14 Chapter 1 T Move your finger across the touchpad (2) to move the cursor . T Press the left (1) and right (4) b uttons locat ed beneath the touchpad to perform selecti on and execution functions. These two buttons are simila r to the left and right buttons on a mouse. T apping on the touchpad is the sa me as cli cking the left button. T Use the 4 ...
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Chapter 1 15 Using the K eyboard The keyboard has full-sized keys and an embedd ed keypad, separate cursor keys, two Windows keys and twelve function keys. Lock K eys and embedded mumeric keypad The keyboard has three lock keys which yo u can toggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated b ...
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16 Chapter 1 Hot K eys The computer employs hotkeys or key combinations to access most of the computer ’s controls like sreen brightness, volume out put and the BIOS utility . T o activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination. Key Icon Description Windows key Pressed alone, this key ...
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Chapter 1 17 Special K ey Y ou can locate the Euro symbol and US dol lar sign at th e upper-cen ter and/or bottom-right o f your keyboard. To t y p e : Fn-F4 Sleep Puts the computer in Sleep mode. Fn-F5 Display toggle Switches display output between the display screen, external monitor (if connected) and bo th. Fn-F6 Screen b lank Turns the display ...
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18 Chapter 1 The Euro symbol 1. Open a text editor or word processor. 2. Either directly press the <Euro> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and the n press the <5> symbol at the upper-cente r of the keyboard. The US dollar sign 1. Open a text editor or word processor. 2. Either directly press the <Dol ...
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Chapter 1 19 Hardware Specifications and Configurations Processor Item Specification CPU type Aspire 3020 Series Mobile AMD Sempron TM processor 2600+/3000+ or higher with 128 KB L2 cache, or Mobile AMD Sempron TM processor 2800+/3100+ or higher with 256 KB L2 cacher Aspire 5020 Series AMD T urion TM 64 ML-28/ML-32 processor at 1.6/1.8 GHz or highe ...
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20 Chapter 1 NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 co uld be reversed. Supports DIMM voltage 2.5V and 1.25V Supports DIMM package 200-pin soDIMM Memory module combinations Y ou can install memory m ...
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Chapter 1 21 Performance 4Mbit/s Compliant IrDA 1.1 Modem Interface Item S pecification Data modem data baud rate (bps) 56K Supports modem protocol V .90/V .92 Modem connector type RJ1 1 Modem connector location Rear side Bluetooth Inte rface Item S pecification Chipset built-in A TI SB400 Data throughput 723 bps (full speed data rate) Protocol Blu ...
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22 Chapter 1 Capacity (MB) 40000 60000 80000 Bytes per sector 512 512 512 Data heads 2 3 (for Hitachi and Seagate) 4 (for T oshiba) 4 (for Hitachi) 3 (for Seagate) Drive Format Disks 1 2 2 S pindle speed (RPM) 4200 RPM 4200 RPM 4200 RPM Performance S pecifications Buffer size 2048KB 8192KB 8192KB Interface A T A/A T API-6; A T A-6 A T A/A T API-6; ...
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Chapter 1 23 T ransfer rate (KB/sec) Sustained: Max 3.6Mbytes/sec Sustained: Max 10.8Mbytes/sec Buffer Memory 2MB Interface Enhanced IDE(A T API) compatible Applicable disc format Support disc forma ts 1. Reads data in each CD-ROM, CD-ROM XA, CD-1, Video CD, CD-Extra and CD-T ext 2. Reads data in Photo CD (single and Multi-session) 3. Reads standar ...
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24 Chapter 1 Vid eo M e mo r y Item S pecification Chipset A TI Mobility RADEON ® X700 Memory size 64MB/128MB Interface DDR USB Port Item S pecification Chipset A TI SB400 USB Compliancy Level 2.0 OHCI USB 1.1 and USB 2.0 Host controller Number of USB port 4 Location three on the left side; one on the rear side Serial port function control E nable ...
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Chapter 1 25 Wireless 802.1 1 b+g built-in A TI SB400 PCMCIA TI PCI741 1 Audio ALC655 6-in-1 card reader TI PCI741 1 Keyboard Item S pecification Keyboard controller KB 3910 T otal number of keypads 88-/89-key Windows logo key Y es Internal & external keyboard work simultaneously 1. Plug USB keyboard to the USB port directly: Y es 2. Use port r ...
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26 Chapter 1 T ypical Power C onsumption (watt) 5.6/5.7 3.96 N /A Weight 550 570 600 Physical Size(mm) 317.3x242.0x6.0 317.3x242.0x5.9 317.3x2 42.0x6.5 Electrical Interface 1 channel L V DS 1 channel L VDS 1 channel L VDS Support Color 262K colors (RGB 6-bit data driver) 262,144 262,144 Viewing Angle (degree) Horizontal: Right/Left V ertia l: Upper ...
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Chapter 1 27 LCD Inverter Item S pecification V endor & model name SUMIDA TWS-449-147 Brightness conditions V adj=3.3V Input voltage (V) 8~20 Input current (mA) 350 (max) Output voltage (V , rms) 1600 (no load) Output current (mA, rms) 5.6~5.4 Output voltage frequency (k Hz) 55~58K Hz AC Adaptor Item S pecification Input rating 90V AC to 264V A ...
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28 Chapter 1 ...
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Chapter 2 29 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is alre ady properly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please al ...
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30 Chapter 2 Navigating the BIOS Utility There are six menu options: Info., Main, Sy stem Devices, Security , Boot, and Exit. Follow these instructio ns: T T o choose a menu, use the cursor left/right keys ( zx ). T T o choose a parameter , use the cursor up/down keys ( wy ). T T o change the value of a parameter , press p or q . T A plus sign (+) ...
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Chapter 2 31 Inf ormation NOTE: The system information is su bject to diff erent models. Parameter Description Floppy Disk Drive Shows floppy driv e type informaiton only whe n this model has floppy disk drive. HDD Model Name This field shows the model name of HDD installed on primary IDE master . HDD Serial Number This field displays the seri al n ...
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32 Chapter 2 Main The Main screen disp lays a summary of your computer hardware information, and also inclu des basic setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. NOTE: The screen above is for your reference only . Actual values may differ . PhoenixBIOS Setup Utility Info. Main A d v a n c e d S e c u r i ...
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Chapter 2 33 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device wil l not be shown if t he device control is set to d isable or auto. This is because the user is not allowed to control the settings in these cases. Parameter Description ...
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34 Chapter 2 Advanced The Advanced menu screen contains parameters involving y our hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. . Parameter Description Options Infrared Port Enables, disables or auto ...
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Chapter 2 35 Legacy USB Support Enables, disables USB interface devices support. (Enable for use with a non-USB aware Ope rating System such as DOS or UNIX). Option: Enabled or Disabled Parameter Description Options ...
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36 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use. PhoenixBIOS Setup Utility Info. M a i n Boot Item Specific Help User Password is : Clear Supervisor Password is : Clear [Enter] Set Supervisor Password Set User Password Password on Boot [Disabled] Supervisor Passwo ...
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Chapter 2 37 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries be fore the system halts. Don’t forget your password. If you forget your p assword, you ma y have to return your notebo ok computer to y ...
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38 Chapter 2 2. T ype the current p assword in the Enter Current Passwor d field and press e . 3. Press e twice without typing anyth ing in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to “Clear”. 4. When you have changed the setting s, press u to save the changes and exit the ...
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Chapter 2 39 If the new password and confirm new password strings do not match, the screen will display the following message. ...
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40 Chapter 2 Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. Bootable devices includes the distette drive in m odule bay , the onboard hard disk drive an d the CD-ROM in module bay . PhoenixBIOS Setup Utility Info. M a i n S e c u r i t y E x i t Item Specific Help +Hard Drive CD-ROM/DVD Drive Use ...
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Chapter 2 41 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load S ...
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42 Chapter 2 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should cre ...
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Chapter 3 43 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . T o disassemble the computer , you need the follow ing tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic fl ...
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44 Chapter 3 General Inf ormation Bef ore Y ou Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Remove the battery pack. ...
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Chapter 3 45 Disassembly Procedure Flowchart The flowchart on the succeed ing page gives you a graphic represen tation on the entire disassembly sequen ce and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the system board, you must fi rst rem ove the keyboard, then disassemble the ins ...
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46 Chapter 3 Screw List Item Description A SCW HEX NYL I#R-40/O#4-40 L5.5 B SCREW MACH W AFER M2*L4 NI C CPU SCREW M2.5*6.5 (2.7KG) D CPU SCREW M2.5*6.5 (4.5KG) E SCRW WH MS+CBZ M2.5+L4 BLACK F SCREW M2.5-6 G SCREW M2*3 NYLON 1JMCPC-420325 H SCREW M2.5X6 I SCREW M2-3 J SCRW M2.5*L3(NON NYLOK) K SCREW M2.5-5 L SCREW M3x4(8 6.9A524.4R0) M SCREW W AFE ...
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Chapter 3 47 R emoving the Battery Pack 1. Unlock the battery lock. 2. Slide the battery latch then remove the battery . ...
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48 Chapter 3 R emoving the Memory/the HDD Module/the Wireless LAN Card/the ODD Module and the LCD Module R emoving the Memory and the HDD Module 1. Remove the three screws fastening the DIMM/HDD cover . 2. Detach the DIMM/HDD cover carefully . 3. Pop out the memory then remove it. 4. Remove four screws fastening the HDD module. 5. Pull the HDD modu ...
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Chapter 3 49 R emoving the ODD Module 1. Remove the screws fastening the ODD module as shown. 2. Use a flat headed screwdriver to push th e ODD module outwards then remove it. R emoving the LCD Module 1. Open the notebook as the impage shows. 2. Detach the middle cover carefully as shown. . 3. Remove the screw holding the keyboard. 4. T urn over th ...
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50 Chapter 3 7. T ake out the LCD cable from the ma in unit then di sconnect the cable . 8. Remove two screws fastening the LCD module. 9. Remove another two screw s on the bottom as shown. 10. Then detach the entire LCD module cautiously . . ...
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Chapter 3 51 Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Disconnect the touchpad cable from the main board. 2. Disconnect the microphone cable then remove the microphone . 3. Remove one screw holding the upper case and the low er case assembly . 4. Then remove 13 screws on the bottom as shown. 5. ...
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52 Chapter 3 3. Detach the touchpad bracket carefully . 4. Then detach the touchpad from the touchpad bracket. Disassembling the Lower Case Assembly 1. Disconnect the bluetooth cable then remove the bluetooth modul e. 2. Disconnect the speaker set cable from the main board. 3. Remove two screws fastening the main board to the lower case. 4. Remove ...
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Chapter 3 53 8. Disconnect the modem board cable from the main board. 9. Remove the two screws holding the modem board. 10. Disconnect the modem board fro m the main board then remove it. 11 . Discon nect the modem cable from the modem board. 12. Remove the three screws holding the CPU heatsink. 13. Remove the CPU heatsink from the main board. 14. ...
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54 Chapter 3 18. Remove the three screws fastening the speaker set. 19. T ear off the tape holding the speaker set. 20. T ake out the speaker set from the lower case. This completes ma in unit disassembly . ...
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Chapter 3 55 Disassembling the LCD Module 1. Remove the four screw caps as shown. 2. Remove the four screws holding the LCD bezel. 3. Then detach the LCD bezel from the LCD module. 4. Remove the two screws fastening the LCD inverter . 5. T ake out the LCD inverter from the LCD cover , then disconnect the LCD cable from the inverter . 6. Disconnect ...
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56 Chapter 3 Disassembling the External Modules Disassembling the HDD Module 1. Remove the two screws holding the HDD bracket on one side. 2. Remove another two screws holding th e HDD bracket on the other side. 3. Then take the hard disc drive out from the HDD bracket. ...
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Chapter 4 57 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. V erify the symptoms by attempt ...
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58 Chapter 4 System Check Procedures External Diskette D rive Check Do the following to isolate the problem to a controller, dr iver , or diskette. A write-ena bled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the dri ve or cause the drive ...
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Chapter 4 59 If any of these devices do not work, reconnect the cable connector and rep eat the failing o peration. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doa gmpstotics prog ram (please refer to mai n board. 2. Go to the dia ...
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60 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figu re 1. If the voltage is not correct , replace the power ad apter . 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem i ...
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Chapter 4 61 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Mete r , conf irm that if t he parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, fo r both battery and ada ...
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62 Chapter 4 Power-O n Self-T est (POST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal part back in th ...
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Chapter 4 63 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Err or (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxx h (R:xxxxh, W:xx xxh) 070 Real T ime Clock Erro ...
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64 Chapter 4 Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility . RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS ...
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Chapter 4 65 Error Message List No beep Error Messages FRU/Action in Sequen ce No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 59.. Ensure every connector is connected tig htly and correctly . Reconnect the DIMM. LED board. System board. No beep, power-on in ...
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66 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h V erify R eal Mode 03h Disable Non-Maskable Interru pt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with i nitial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values ...
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Chapter 4 67 46h 2-1-2-3 Check ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h T est keyboard 54h Set k ...
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68 Chapter 4 8Ch Initialize floppy controller 8Fh Determine number of A T A drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPT ABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 ...
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Chapter 4 69 D2h Unknown interrupt Code Beeps E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Mu lti Processor EAh Initialize OEM special code EBh Initialize PIC ...
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70 Chapter 4 Index of Symptom-to-FR U Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, the n reboot system. Reconnect the LCD connectors. Keyboard (if ...
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Chapter 4 71 Battery can’t be charged See “Check the Battery Pack” on page 61. Battery pack System board PCMCIA-Related Symptom s Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequ ...
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72 Chapter 4 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 74. Battery fuel gauge in Windows doesn’t go hig her than 90%. Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until pow er off, then charge battery). Battery pack System ...
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Chapter 4 73 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t ...
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74 Chapter 4 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, which in stalled devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FRU). NOTE: V erify that all attached d ...
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Chapter 5 75 To p V i e w Please note that the main board view file will not be provided by th e vendor . Please u se the utility to open main bo ard file to see the to p view and the bo ttom of this mo del. 13 (PJ1) Power Jack 14 (CN12) CRT Connector 15 (CN14) Battery Connector 16 (CN15) ODD Connector 17 (U18) 302EL V L VDS Encoder 18 (CN16) RJ45 ...
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76 Chapter 5 19 (CN17) MINI PCI 20 (U20) Northbridge M760GX 21 (U21) CPU Socket 22 (CN18) USB Connector 23 (CN19) USB Connector 24 (U22) BIOS ROM 25 (U23) EC PC97551 26 (BT1) RTC Battery 27 (CN20) DDR SO-DIMM Socket1 28 (U25) LAN PHY RTL8201CP 29 (CN21) DDR SO-DIMM Socket2 30 (U26) Southbridge 963L 31 (CN22) PCMCIA Connector 32 (CN23 ) HDD Connecto ...
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Chapter 5 77 Bottom V iew 1 (SW1) Lid Switch 2 ( CN1) Panel Connector 3 (CN2) LED Board Connector 4 (CN3) Modem Connector 5 (CN4) Keyboard Connector 6 (CN5) Bluetooth Module Connector 7 (CN6) T ouchpad Board Connector 8 (CN7) Internal Microphone Conn ector 9 (U12) Clock Generator 10 (U13) PCMCIA Connector 1 1 (CN9) MDC Connector 12 (CN1 1) Internal ...
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78 Chapter 5 ...
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Chapter 6 79 This chapter gives you the FRU (Field Replaceable Unit) listing in global configura ti ons of Aspire 3020/5020. Refer to this chapter whenever orderi ng for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDE RING FRU P ARTS, you shou ld check the most up-to-date information avai lable on your regi ...
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Acer 5020 - page 86
80 Chapter 6 Aspire 3020/5020 Exploded Diagram Aspire 3020/5020 FR U List Adapter NS ADAPTER 90W LITEON P A-1900- 04A W AP .09003.002 Battery 21 BA TTERY P ACK LI+ 8CELL 2.2MAH SANYO BT .00803.007 BA TTERY P ACK LI+ 8CELL 2.2MAH P ANASONIC BT .00805.002 Board 9 WIRELESS LAN BOARD 802.1 1BG FOXCONN 54.A56V1.002 NS MODEM BOARD FOXCONN T60M845.01 54.A ...
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Acer 5020 - page 87
Chapter 6 81 NS MODEM CABLE 50.A46V1.001 NS TOUCHP AD CABLE 50.A46V1.002 NS COVER SWITCH CABLE 50.A46V1.004 NS POWER CABLE 16A 250V 3PIN EUR BK 27.01518.731 NS POWER CORD 220V 3PIN EUR 27.T30V1.004 NS POWER CORD 10A 125V 3PIN US BK 27.01518.641 NS POWER CORD 10A 125V US 27.T30V1.001 NS POWER CORD 10A 250V 3PIN CHINA 27.01518.591 NS POWER CORD 3A 25 ...
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Acer 5020 - page 88
82 Chapter 6 4 IO BRACKET LEFT 33.A46V1.00 2 3 LOWER CASE W/SPEAKER 60.A46V1.001 NS SPEAKER LEFT/RIGHT 23.A46V1.001 7 UPPER CASE W/COVER SWITCH CABLE 60.A46V1.002 CPU/Processor NS AMD MOBILE SEMPRON 2600+ 25WD KC.S2602.25D NS AMD MOBILE SEMPRON 2800+ 25WD KC.S2802.25D NS AMD MOBILE SEMPRON 3000+ 25WD KC.S3002.25D NS AMD MOBILE SEMPRON 3100+ 25WD KC ...
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Acer 5020 - page 89
Chapter 6 83 NS OPTICAL BRACKET 33.A46V1.003 NS DVD-RW 8X DUAL LITEON SOSW - 833S W/BEZEL KU.00804.015 NS DVD-RW MODULE 8X DUAL 6M.A46V1.004 NS OPTICAL BRACKET 33.A46V1.003 NS DVD-RW 8X T OSHIBA TS-L532A DUAL W/BEZEL KU.00801.009 FA N NS FA N 23.A46V1.002 Heatsink NS CPU HEA TSINK 34.A46V1.021 NS CPU HEA TSINK 34.A46V1.021 NS CPU HEA TSINK 34.A46V1 ...
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Acer 5020 - page 90
84 Chapter 6 NS HDD 40GB HIT ACHI HTS424040M9A T00 KH.04007.012 HDD 40GB TOSHIBA MK4025GAS KH.0400 4.005 HDD 40GB 4200PRM SEAGA TE ST94019A KH.04001.010 NS HDD BRACKET 33.A46V1.004 NS HDD 60GB HIT ACHI C25N060A TMR04 KH.06007.006 NS HDD 60GB SEAGA TE ST960821A KH.06001.002 NS HDD 60GB TOSHIBA MK6025GAS KH.0600 4.004 NS HDD BRACKET 33.A46V1.004 NS H ...
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Acer 5020 - page 91
Chapter 6 85 7 KEYBOARD DARFON NSK-H3M0D DANISH KB.A2707.019 7 KEYBOARD DARFON NSK-H3M0T TURKISH KB.A2707.020 7 KEYBOARD DARFON NSK-H3M0L GREEK KB.A2707.023 7 KEYBOARD DARFON NSK-H3M0R RUSSIAN KB.A2707.025 LCD Module NS ASSY LCD MODULE 15IN. XGA W/ ANTENNA 6M.A46V1.01 1 NS INVERTER BOARD DARFON V0.21 189301 19.A46V1.001 NS LCD/INVERTER CABLE 15&quo ...
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Acer 5020 - page 92
86 Chapter 6 NS LCD P ANEL W/HINGE 60.A46V1.007 NS HINGE P ACK 15.4IN. LEFT/RIGHT 6K.A46V1.001 NS WIRELESS ANTENNA 25.A46V1.001 NS LCD 15 IN. TFT XGA LG LP150X08- A3 (MADE IN CHINA) LK.15008.016 NS LCD MODULE 15.4IN. WXGA W/ ANTENNA GLARE TYPE 6M.A46V1.021 NS INVERTER BOARD DARFON V0.21 189301 19.A46V1.001 NS INVERTER BOARD DEL T A DAC- 08N01 1 19. ...
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Acer 5020 - page 93
Chapter 6 87 NS SDIMM 256M NANY A NT256D64SH8C0GM-6K KN.25603.019 NS SDIMM 256M INFINEON HYS64D32020HDL-6-C (.1 1U/G) KN.25602.012 NS SDIMM 256M HYNIX HYMD232M646D6-J KN.2560G .001 NS SDIMM 256M SAMSUNG M470L3224FT0-CB3 KN.2560B.008 NS SDIMM 256M MICRON MT8VDDT3264HG-335G3 KN.25604.026 NS SDIMM 512M HYNIX HYMD564M646B6-J KN.5120G .006 NS SDIMM 512M ...
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Acer 5020 - page 94
88 Chapter 6 NS SRW M2.5*8L B/ZN NYLOK 700 86.9A353.8R0 NS SCRW M2.5*L3(NON NYLOK) 86.9A523.3R0 NS SCREW M3x4(86.9A524.4R0) 86.9A524.4R0 NS SCREW W AFER NYLOK NI 2ML3 86.9A552.3R0 NS SCRW M2*4 W AFER NI 86.9A552 .4R0 NS SCRW M2.5*3 W AFER NI 86.9A553.3R0 Aspire 3020/5020 FR U List ...
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Acer 5020 - page 95
Chapter 6 89 ...
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