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British Telecom Synergy 6500 Quad - page 1
Us er Guide BT Sy nergy 6 5 0 0 This new inter active user guide lets you navigate easily through the pages and allows you to be direct ed straight to any websit es or email addresses that ar e ref er enced. Simply hover the cursor over the page number , website or email ref erence and click when the hand icon changes to the icon. Think bef ore you ...
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British Telecom Synergy 6500 Quad - page 2
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email • B T S yner gy 6500 base • B T S yner gy 6500 handset • 2 x AAA NiMH 750mAh rechar geable batteries • Mains po ...
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British Telecom Synergy 6500 Quad - page 3
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Location 6 Setting up 6 Setting up for multiple packs 7 Date and time 8 ...
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British Telecom Synergy 6500 Quad - page 4
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Display contrast 23 Display wallpaper 23 Menu colour 23 Screensaver 24 Light timeout 24 Auto talk 25 Key beep 25 P ABX access code 25 ...
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British Telecom Synergy 6500 Quad - page 5
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email On-screen alert 42 Recor d your own outgoing message via the handset 42 Check or delete your outgoing message 42 Select outgoing message mode 43 Recor d a memo 43 Call ...
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British Telecom Synergy 6500 Quad - page 6
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Do not place your BT S ynergy in the bathroom or other humid ar eas. The BT S ynergy has a range of up t ...
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British Telecom Synergy 6500 Quad - page 7
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email If the icon ashes in the display you will need to rechar ge the handset befor e you can use it again. Duri ...
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British Telecom Synergy 6500 Quad - page 8
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Only use rechar geable batteries as specied in this guide. 2. Activate the batteries as described pr eviously on page 7. 3. Place the handset on the charger to char ...
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British Telecom Synergy 6500 Quad - page 9
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Handset buttons In standby , press to open and scroll th ...
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British Telecom Synergy 6500 Quad - page 10
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email S tandby scr een Char ger Displayed in standby mode to indicate handset is in range of the base. Flashes if you move out of ...
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British Telecom Synergy 6500 Quad - page 11
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Base Increase or decr ease speaker volume during play back. Press once to r epeat the current messag ...
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British Telecom Synergy 6500 Quad - page 12
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Press to select the option displayed on the screen. Menu Names If no buttons are pr essed f or 30 seconds, the handset re ...
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British Telecom Synergy 6500 Quad - page 13
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Menu Map W rite Message Inbox Drafts Outbox T emplates Delete Messages T ext Settings ? ...
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British Telecom Synergy 6500 Quad - page 14
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email . , - ? ! ¡ ¿ ‘ @ : ; / 1 a b c 2 ä æ å à ç A B C 2 Ä Æ Å Ç d e f 3 è é D ...
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British Telecom Synergy 6500 Quad - page 15
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email When you make a call, the gr een In Use light on the base ashes. Y our handset will automatically time the duration of all externa ...
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British Telecom Synergy 6500 Quad - page 16
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email There ar e 8 volume settings, the default setting is level 4. Any change you make to the volume setting remains in place until adjusted again. ...
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British Telecom Synergy 6500 Quad - page 17
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Y ou can lock the keypad so that it cannot be used accidentally while carr ying it ar ound. Y ou will be able to dial the emergenc ...
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British Telecom Synergy 6500 Quad - page 18
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Y ou can store up to 250 names and numbers in the phonebook. Names can be up to 12 charact ers long and numbers up to 24 digits. Y ou can also select differ ent rin ...
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British Telecom Synergy 6500 Quad - page 19
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Press Or Press Names . Search is highlighted. Press Se lec t . The list of entries is displayed. Ent ...
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British Telecom Synergy 6500 Quad - page 20
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email 1. Press . 2. Scroll or to the entr y you want. 3. Press Options an ...
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British Telecom Synergy 6500 Quad - page 21
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email 1. Inser t the SIM car d into the SIM READER slot on the side of the base. 2. Pr ...
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British Telecom Synergy 6500 Quad - page 22
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Y ou can set different ringt ones for external calls and internal calls. Select from 20 handset ringtones. Y ou will hear a sample ring for each one you highlight ( ...
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British Telecom Synergy 6500 Quad - page 23
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email 1. Press Menu , scr oll to Settings and press Select . 2. Set Handset is highlighted. Press Select . 3. Scroll t ...
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British Telecom Synergy 6500 Quad - page 24
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email When the screensaver is set to Clock an analogue clock is displayed. The screensaver comes on when the screen backlight switches off in standby mode. T o change the ...
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British Telecom Synergy 6500 Quad - page 25
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email With Auto talk ON, when the phone rings you can answer it by simply lifting the handset from the base station. Similarly , a dialled call can be ended by placing th ...
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British Telecom Synergy 6500 Quad - page 26
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Select from 5 base ringtones. Y ou will hear a sample ring for each one you highlight (if the ringer is not switched off). ? ...
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British Telecom Synergy 6500 Quad - page 27
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email When you have more than one handset registered t o your base, you can set one handset to ring befor e the other handsets. This allows one handset user to answer all ...
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British Telecom Synergy 6500 Quad - page 28
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email The S ystem PIN is used when changing cer tain settings and registration / de-r egistration. The default setting is 0000. Y ou can change this to your own pref err ...
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British Telecom Synergy 6500 Quad - page 29
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Y ou can set the time to either 12 or 24 hour format, see page 30. If you subscribe to you ...
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British Telecom Synergy 6500 Quad - page 30
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Set the time format t o 12 or 24 hour setting. 1. Press Menu , scr oll to Clock & Alarm and press Select . 2. Scroll to Time ...
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British Telecom Synergy 6500 Quad - page 31
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Use your B T Synergy to r emind you of details of up to ve events such as bir thdays, anniversaries or appointments. The entr y can be up t o 24 characters long. ...
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British Telecom Synergy 6500 Quad - page 32
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email 1. Press Menu , scr oll to Agenda and press Select . 2. St ored events ar e displayed. If required, scr ol ...
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British Telecom Synergy 6500 Quad - page 33
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email 1. Press Menu , scr oll to Agenda and press Select . 2. St ored events ar e displayed. Scr oll to the event you want and pre ...
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British Telecom Synergy 6500 Quad - page 34
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email T o use Caller Display you mus t rst subscribe to the service from your network provider . A quarterly fee may be payable. F or more ...
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British Telecom Synergy 6500 Quad - page 35
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email See ‘Entering names’ and ‘W riting tips’ on page 18. If you need to edit the number , use Clear to delet e any unwanted digits, then enter new ones using th ...
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British Telecom Synergy 6500 Quad - page 36
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email 1. Press Menu , scr oll to Calls Lists then press Select . Miss ...
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British Telecom Synergy 6500 Quad - page 37
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Y ou must subscribe to your network’ s Caller Display ser vice f or Call W aiting to work. A quarterly fee may be payable. See page 39 for instructions on how to ...
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British Telecom Synergy 6500 Quad - page 38
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email T o use BT Services and BT Calling Feat ures you must rst subscribe (if requir ed) to the relevant service from your network provide ...
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British Telecom Synergy 6500 Quad - page 39
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email If you use this feat ure you will pay f or the cost of the diver ted call. Call Dive ...
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British Telecom Synergy 6500 Quad - page 40
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email 1. Press Menu then scr oll to BT Services and press Select . 2. Scroll to the entr y you want and pr ess Options . 3. ...
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British Telecom Synergy 6500 Quad - page 41
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Y our BT S ynergy can digitally record up to 30 minutes of messages or up to 59 messages. Each message can last up to a maximum of 3 minutes. As well as recor ding ...
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British Telecom Synergy 6500 Quad - page 42
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email The pre-set Answer and R ecord outgoing message, that allows your caller to leave a message, is “Hello, your ...
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British Telecom Synergy 6500 Quad - page 43
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email 5. Press to Personal OGM and press Select . 6. The message is played. Press OK to stop playback or pr ess Delete to delete a personal outgoing message. 7. Press Bac ...
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British Telecom Synergy 6500 Quad - page 44
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email When the answering machine is on and takes a call, you can use the loudspeaker to listen t o the caller leaving a message. Y ou can then identify the caller and dec ...
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British Telecom Synergy 6500 Quad - page 45
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email If the memor y is within 10 seconds of becoming full while a caller is leaving a message, they will hear , “ Please complete ...
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British Telecom Synergy 6500 Quad - page 46
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email When you ring in to access your messages remotely , if your answering machine is set to time saver and you have new messages it will ...
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British Telecom Synergy 6500 Quad - page 47
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Y ou must subscribe to your Network Provider’ s Caller Display ser vice so that you can use text messaging and you must not withhold ...
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British Telecom Synergy 6500 Quad - page 48
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email If the text is unsuccessful, the message Unable to send will be displayed. In order to send and r eceive text messages you must not withhold your number . On most n ...
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British Telecom Synergy 6500 Quad - page 49
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email If the text mailbo xes ar e full when you attempt to write a new message the display shows Memory F ull De lete ...
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British Telecom Synergy 6500 Quad - page 50
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email 1. T o open the Drafts box, pr ess Menu , Text Messagi ...
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British Telecom Synergy 6500 Quad - page 51
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email There ar e three pr e-set templates: Please call I’ll be there at What time will you be home? Y ou can change the templ ...
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British Telecom Synergy 6500 Quad - page 52
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Selecting All messa ges will delete all messages stored in your Inbo x, Outbox and Dr afts box. 1. Press Menu , Text Mess ...
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British Telecom Synergy 6500 Quad - page 53
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email 1. Press Menu , Text Messaging is displayed. Pr ess Select . Scroll or to Text Settings and press Select . 2. Service ...
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British Telecom Synergy 6500 Quad - page 54
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Default PIN code = 0000 If registration is not successful rst time, please repeat the pr ocess again incase the base registration period ran out of time. If ther ...
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British Telecom Synergy 6500 Quad - page 55
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Use one handset to de-r egister another . Y ou cannot de-register the handset you are using. If your B T S yner gy handset ...
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British Telecom Synergy 6500 Quad - page 56
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email If the other handset does not answer , press End t o ret urn to your original caller . Y ou can transfer an external ...
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British Telecom Synergy 6500 Quad - page 57
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email • Have you installed the batteries correctly? • Check that the mains power is correctly c ...
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British Telecom Synergy 6500 Quad - page 58
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email • Is the handset register ed correctly t o the base, see page 54. • Check that the mains power is correctly connected. • ...
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British Telecom Synergy 6500 Quad - page 59
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email • Y ou can register a total of 5 handsets to your B T Sy ...
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British Telecom Synergy 6500 Quad - page 60
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email • Check ser vice centr e number is correct including 1470P pr ex (this is f or B T lines. If you have another ...
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British Telecom Synergy 6500 Quad - page 61
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email ? ...
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British Telecom Synergy 6500 Quad - page 62
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email All incoming text is delivered as voice text. T urns off permanent voice tex t message delivery . 4. Press Options . Display highlights Send . 5. Enter the number 0 ...
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British Telecom Synergy 6500 Quad - page 63
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email IMPOR T ANT This equipment is not designed for making emer gency telephone call when the power fails. Al ...
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British Telecom Synergy 6500 Quad - page 64
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email • Do not expose to direct sunlight. • The handset may become warm when the batteries are being char ged or during prolon ...
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British Telecom Synergy 6500 Quad - page 65
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email Guar antee Y our BT S ynergy 6500 is guarant eed for a period of 12 months fr om the date of purchase. Subject to the terms listed below , the guar antee will provi ...
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British Telecom Synergy 6500 Quad - page 66
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email If the Helpline is unable to remedy your pr oblem they will issue a Fault R eference Authorisation num ...
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British Telecom Synergy 6500 Quad - page 67
If you experience any problems, please call the Helpline on F reephone 0800 145 6789* or email With some switchboards, after dialling the access code you may have to wait f or a moment while the switchboard ...
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British Telecom Synergy 6500 Quad - page 68
O f ces w orld wide Th e ser v ices d es cri bed i n thi s publ ica tio n are s ubj ec t to ava ila bili ty an d may be m odi e d fro m tim e to ti me. S er vic es an d equ ipme nt ar e prov ide d sub jec t to B ri tis h T el ecom muni ca tio ns plc ’s res pec t ive s tan dar d cond it ions o f con tra c t. No thi ng in t his pu bli cat ion ...
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