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Hellenbrand 1 - page 1
Owner’ s Manual ©2002,2003,2004 Manufactured by: HELLENBRAND, INC. 404 Moravian Valley Road • PO Box 187 Waunakee, Wisconsin 53597 Phone: 608-849-3050 • Fax 608-849-7398 Web: www.hellenbrand.com • Email: info@hellenbrand.com ...
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Hellenbrand 1 - page 2
2 This owner’s manual is designed to assist owners and installers with the operation, maintenance and installation of your new water softener. It is our sincere hope that this manual is clear, concise and helpful to both owner and installer. We have included detailed instructions on general operating conditions, pre-installation and installation ...
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Hellenbrand 1 - page 3
3 JOB SPECIFICA TION SHEET MODEL NO. ___________________________________________________________________________________________ *WATER TEST AT TIME OF INSTALLATION _______ Hardness CaCo 3 (gpg) ______ Other______________________ _______ Iron (ppm) ______ Other______________________ _______ pH ______ Other______________________ *SIZING INFORMATION ...
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Hellenbrand 1 - page 4
4 SOFT WA TER BASICS Hardness Excess amounts of calcium and magnesium in water produce hardness. A water softener removes the majority of calcium and magnesium to produce softened water. Hardness is measured in terms of grains. (This grain weight is derived from the average weight of a dry grain of wheat.) When your water is tested the grain hardne ...
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Hellenbrand 1 - page 5
5 Water Pressure: A minimum of 20 pounds of water pressure (psi) is required for regeneration. Maximum 120 psi. Water Quality: On rural water supplies there is often a problem with sand or sediment in the water. (This problem occasionally occurs in public water supplies.) If the water is not filtered before being softened, the sand and sediment wil ...
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Hellenbrand 1 - page 6
6 • Do not use vaseline, oils, other hydrocarbon lubricants or spray silicone anywhere. A silicon lubricant may be used on black o-rings but is not necessary. Avoid any type of lubricants, including silicone, on red or clear lip seals. • Do not use pipe dope or other sealants on threads. Only teflon tape may be used on threads. Teflon tape is n ...
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Hellenbrand 1 - page 7
7 PROGRAMMING Initial Start Up The initial start up will probably be done by the technician installing the softener system. If not, the following instructions will step you through the process. 1. Complete all plumbing connections: inlet, outlet, drain line and brine line. Do not add salt at this time. 2. Place the bypass valve in the bypass positi ...
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Hellenbrand 1 - page 8
8 Step 1 - Press SET CLOCK. Step 2 - Current Time (hour): Set the hour of the day using ▲ or ▼ buttons. AM/ PM toggles after 12. Press NEXT to go to step 3. Step 3 - Current Time (minutes): Set the minutes of day using ▲ or ▼ buttons. Press NEXT to exit Set Clock. Press REGEN to return to previous step. Power Loss - If the power goes out fo ...
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Hellenbrand 1 - page 9
9 Regeneration Mode Typically a system is set to regenerate at a time of low water usage. An example of a time with low water usage is when the household is asleep. If there is a demand for water when the system is regenerating, untreated water will be supplied. When the system begins to regenerate, the display will change to include information ab ...
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Hellenbrand 1 - page 10
10 STEP 1S – Press NEXT and ▼ simultaneously for 3 seconds. If screen in Step 2S does not appear in 5 seconds the lock on the valve is activated. STEP 2S – Choose SOFTENING using ▼ or ▲ button. Press NEXT to go to Step 3S. Press REGEN to exit Softener System Setup. STEP 3S – Select the time for the first cycle (which in this example is ...
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Hellenbrand 1 - page 11
11 STEP 8S – Select the time for the fourth cycle (which in this example is RINSE) using the ▼ or ▲ button. Press NEXT to go to Step 9S. Press REGEN to return to the previous step. STEP 9S - Set Grain Capacity using the ▼ or ▲ button. The ion exchange capacity is in grains of hardness as calcium carbonate for the system based on the pound ...
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Hellenbrand 1 - page 12
12 WA TER SOFTENER DISINFECTION The materials of construction of your water softener will not support bacterial growth nor will these materials contaminate a water supply. However, the normal conditions existing during shipping, storage, and installation indicate the advisability of disinfecting a softener after installation, before the softener is ...
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Hellenbrand 1 - page 13
13 TROUBLE SHOOTING PROBLEM CAUSE CORRECTION 1. ERROR followed by code number A. Control valve has just been serviced A. Press NEXT and REGEN for 3 seconds or unplug power source jack (black wire) and plug back in to reset control valve Error Code 1001 - Unable to recognize B. Foreign matter is lodged in control valve B. Check piston and spacer sta ...
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Hellenbrand 1 - page 14
14 TROUBLE SHOOTING PROBLEM CAUSE CORRECTION 9. Loss of resin. A. Backwash controller missing. A. Install backwash controller. B. Faulty distributor tube assembly. B. Check distributor tube assembly for cracks or holes. C. Air in water supply system. C. 1. Check for leaks in brine lines, fittings, or air check. Repair or replace. 2. Install upper d ...
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Hellenbrand 1 - page 15
15 Item Description Qty Part # 1 Control Center-Metered 1 60-PM1-ED (see pages 13-17 for detailed components) Control Center-Time Clock 1 60-PM1-TC 2 Top Diffuser 1 9-D1203 3&4 Mineral Tank Assembly Item 3 only Item 4 only Not Shown Mineral Tank Distributor Assy Granite Tank Jacket PM-24 8 x 44 1 19-RT0844NAT 9-93243-RT 99-162-7 PM-32 9 x 48 1 ...
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Hellenbrand 1 - page 16
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Hellenbrand 1 - page 17
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Hellenbrand 1 - page 18
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Hellenbrand 1 - page 19
19 Not Shown 15-V3191-01 Bypass 90º Vert. Assy. 1 15-V3151 Nut 1” Quick Connect 2 2 15-V3150 Split Ring 2 3 15-V3105 O-Ring 215 2 11* 15-V3191-01 Bypass Verticle Adpt. Assy (set of 2) 1 W A TER METER AND METER PLUG BYP ASS V AL VE ...
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Hellenbrand 1 - page 20
20 INST ALLA TION FITTING ASSEMBLIES 1 15-V3151 Nut 1” Quick Connect 2 2 15-V3150 Split Ring 2 3 15-V3105 O-Ring 215 2 4 15-V3149 Fitting 1” PVC Male NPT Elb. 2 1-4 15-V3007 Fitting 1” PVC Male NPT Asy. (Set of 2) 1 QTY. ITEM NO. ORDER NO. DESCRIPTION 1 15-V3151 Nut 1” Quick Connect 2 2 15-V3150 Split Ring 2 3 15-V3105 O-Rin ...
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Hellenbrand 1 - page 21
21 1 15-V3151 Nut 1” Quick Connect 2 2 15-V3150 Split Ring 2 3 15-V3105 O-Ring 215 2 4 15-V3164 Fitting 1” Plastic Male NPT 2 1-4 15-V3007-04 Fitting 1” Male NPT Asy. (Set of 2) 1 QTY. ITEM NO. ORDER NO. DESCRIPTION 1 15-V3151 Nut 1” Quick Connect 2 2 15-V3150 Split Ring 2 3 15-V3105 O-Ring 215 2 4 15-V3317 Fitting 1-1/4” Plastic Male NPT ...
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Hellenbrand 1 - page 22
22 PROMA TE 1 SYSTEM SPECIFICA TIONS ED-“ELECTRONIC DEMAND” TC-“TIME CLOCK” MODEL PM1-24ED PM1-32ED PM1-32-10ED PM1-48ED PM1-64ED PM1-96ED PM1-128ED PM1-160ED PM1-192ED PM1-24TC PM1-32TC PM1-32-10TC PM1-48TC PM1-64TC PM1-96TC PM1-128TC PM1-160TC PM1-192TC FACTORY PRESET MINUTES Backwash-1; Min 8 8 8 8 8 8 8 8 8 Brine; Min. 60 60 60 60 60 60 ...
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Hellenbrand 1 - page 23
23 OPERATING PRESSURES Minimum/Maximum ................................................................................................................ ................. 20 psi-120 psi OPERATING TEMPERATURES Minimum/Maximum ................................................................................................................ ............. ...
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Hellenbrand 1 - page 24
24 73-351 6/04 - 2,500 Hellenbrand Water Conditioners, Inc., warrants to the original consumer/purchaser against defects in material and/or workmanshi p from the date of the original installation as follows: For a Period of FIVE YEARS : The control valve including electrical parts, internal parts, and valve body. For a Period of TEN YEARS : Mineral ...
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