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AT&T EL51109 - page 1
User’s manual EL51109 DE CT 6.0 cor dless t elephone with call er ID/call waiting ...
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AT&T EL51109 - page 2
Congratulations on purchasing your new AT&T product. Befor e using this AT&T product, please read the Important safety information on pages 45-46 of this manual. Please thoroughly read the user’s manu al for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also ...
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AT&T EL51109 - page 3
User’s manual EL51109 DECT 6.0 cordless telephone with caller ID/call waiting Parts checklist Save you r sales rec eipt and origin al pa ckaging in the event warranty service is necessary. Your telephone package contains the following items: User’s manual Quick start guide Cordless handset Battery for cordless handset Battery compartment cover ...
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AT&T EL51109 - page 4
Getting started Quick reference guide - handset ......1 Quick reference guide - handset & telephone base ..........................................2 Installation ...................................................3 Telephone base installation ................4 Battery installation & charging ..........5 Wall installation.................... ...
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AT&T EL51109 - page 5
Information about caller ID with call waiting ......................................... 26 Caller ID operation ................................ 27 Memory match ................................. 27 Missed (new) calls indicator ...... 27 Caller ID history ...................................... 28 How the caller ID history (call log) works ........... ...
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AT&T EL51109 - page 6
Getting started 1 Quick reference guide - handset S DIR/VOLUME Press DIR S to show directory entries (page 23) when the phone is not in use. Press to scroll up while in menus (page 9). Press S VOLUME to increase the volume level during a call (page 17 ). CHARGE light The charge light is on when the handset is charging (page 6). REDIAL/PAUSE Press r ...
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AT&T EL51109 - page 7
Getting started 2 Quick reference guide - handset & telephone base IN USE indicator On when the handset is in use. Flashes when another telephone is in use on the same line. Flashes quickly when there is an incoming call. VOICEMAIL indicator Flashes when you have new voicemail. Voicemail service is offered by your local telephone company (page ...
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AT&T EL51109 - page 8
Getting started 3 Installation Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telepho ne base can be placed on a flat surface or vertically mounted on the wall (see page 7). For optimum range and better reception, place the tele phone base in a central and open location. If you subscribe ...
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AT&T EL51109 - page 9
Getting started 4 Telephone base installation Install the telephone as shown below. The telephone base is read y for table use. If you wa nt to change to wall mounting, see page 7 for details. IMPORTANT INFORMATION 1. Use only the power adapter supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att ...
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AT&T EL51109 - page 10
Getting started 5 Battery installation & charging Install the battery as shown on the ne xt page. Once you have installed the battery, the screen indicates the battery status (see table be low). If necessary, place the handset in the telephone base to charge the battery. For best performance, keep the handset in the charger when not in use. The ...
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AT&T EL51109 - page 11
Getting started 6 Battery installation & charging IMPORTAN T INFOR MATION Use only the supplied rec hargeable batter y or replacement battery (model BT8001). To order, visit our website at www.telephones.att.com , or call 1 (800) 222-3111 . In Can ada, dial 1 (866) 288-4268 . To replace the battery, press the tab and slide the battery compartme ...
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AT&T EL51109 - page 12
Getting started 7 Wall installation Your telephone base is ready for tablet op use. If you want to mount your telephone on a wall, use the provided wall bracket to connect with a standard dual-stud telephone wall moun ting plate. If you do not hav e this mounting plate, you can purchase one from many hardware or consumer electronic retailers. You m ...
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AT&T EL51109 - page 13
Getting started 8 Wall installation Wall to tabletop installation 1. Remove the wall mount bracket fro m the wall. If the tele phone line cord and power adapter cord are bundled, untie them first. 2. Lift the telephone base up to de tach it from the plastic wall mount bracket. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the ...
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AT&T EL51109 - page 14
Handset settings 9 Telephone settings Menu settings Use the menus to change the telephone’s settings. 1. Press MENU/ SELECT in idle mode (when the phone is not in use) to enter the main menu. 2. Use T CID or DIR S to scroll to the feature to be changed. When scrolling through the menu, the top menu item is always highlighted with a > symbol. 3 ...
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AT&T EL51109 - page 15
Handset settings 10 Telephone settings Ringer tone This feature allows you to ch oose one of 10 ringer tones. 1. Press MENU/ SELECT in idle mode to enter the main menu. 2. Use T CID or DIR S to scroll to RINGER TONE , then press MENU /SELECT . 3. Press T CID or DIR S to sample each ri nger tone. 4. Press MENU /SELECT to save your preference and ret ...
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AT&T EL51109 - page 16
Handset settings 11 Telephone settings LCD language You can select the language used for all screen di splays. 1. Press MENU/ SELE CT in idle mode to enter the main menu. 2. Use T CID or DIR S to scroll to >LCD LANGUAGE , then press MENU /SELECT . 3. Press T CID or DIR S to select ENGLISH , FRANÇAIS or ESPAÑOL . 4. Press MENU /SELECT to save y ...
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AT&T EL51109 - page 17
Handset settings 12 Telephone settings 6. Press T CID or DIR S to select the hour, or enter the correct number using the dial pad, then press MENU /SELECT to confirm. 7. Press T CID or DIR S to select the minute, or enter the correct number using the dial pad, then press MENU /SELECT to confirm. 8. Press T CID or DIR S to select the AM or PM , then ...
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AT&T EL51109 - page 18
Handset settings 13 Telephone settings Clear voic email indi cation Use this feature when the tele phone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail whil e away from home. This feature only turns off t he displayed NEW VOICEMA IL message, icon, and VOICEMAIL light; it does not delete your v ...
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AT&T EL51109 - page 19
Handset settings 14 Telephone settings Home area code If you dial seven digits to make a local call (no area code required), enter you r area code into t he telephone as t he home area code. When y ou receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number. This feature makes it e ...
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AT&T EL51109 - page 20
Telephone operation 15 Making, answering, and ending calls Making a call To ma ke a ca ll , pr e ss PHONE/ FLASH or SPEAKER , then en ter the telep hone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds). On-hook dialing (predialing) Enter the telephone number, then press PHONE/ FLASH o r SPEAKER to dial. Press ...
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AT&T EL51109 - page 21
Telephone operation 16 Handset operation Auto off Placing the handset in the telephone base automatically ends a call. Speakerphone information During a call, press SPEAKE R to switch between hands-free speakerphone and normal handset use. Press OFF/ CLEAR to hang up. Last number redial To view the recently dialed numbers: • To display the most r ...
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AT&T EL51109 - page 22
Telephone operation 17 Options while on calls Volume control While on a call, press T VOLUME/ CID to decrease or press S VOLUME/ DIR to increase the listening volume. Call waiting If you subscribe to call waiting service wit h your local telephone service provider, you hear a beep if someone calls wh ile you are already on a call. Pr ess PHONE /FLA ...
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AT&T EL51109 - page 23
Telephone operation 18 Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID hist ory or redial while you are on a call. Chain dialing can be useful if you wish to access other n umbers (such as bank account numbers or access codes) from the directory, caller ID history ...
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AT&T EL51109 - page 24
Telephone operation 19 Handset locator The handset locator feature is useful if you misplace any handset. To start the paging tone: • Press HANDSET LOCATOR at the telephon e base to start the paging tone on the handset for 60 seconds. To stop the paging tone: • Press PHONE /FLASH , SPEAKER , or any dial pad key (0-9, *, or #) on the handset, ? ...
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AT&T EL51109 - page 25
Directory 20 About the directory Capacity The directory can store up to 50 entrie s, with a maximum of 15 alphanumeric characters (including spaces) for the na mes and 30 digits for the telephone numbers. A convenient search feature can help you find and dial numbers quickly (page 24). If there are already 50 entries, the screen shows LIST FULL . Y ...
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AT&T EL51109 - page 26
Directory 21 Create directory entries To create a new directory entry 1. Press MENU/ SELECT twice when in idle mode to enter >DIRECTORY . 2. Press T CID or DIR S to highlight >STORE . 3. Press MENU /SELECT . 4. Enter the telephone number when prompted. • Use the dial pad to enter up to 30 digits. – Press T CID or DIR S to move the cursor ...
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AT&T EL51109 - page 27
Directory 22 Dial Key 1 12 3 4 5678 9 1# ’ , -. & AB C 2 a b c DE F 3 d e f GH I 4 g h i JK L 5 j k l MN O 6 m n o PQ R S 7 p q r s TU V 8 t u v WX Y Z 9 w x y z 0 *? ! / ( ) @ space Characters by number of key presses 2 3 4 5 6 7 8 9 0 * # Create directory entries 6. Enter the name when prompted. • Use the dial pad to enter a name (up to 1 ...
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AT&T EL51109 - page 28
Directory 23 Review directory To review directory entr ies 1. Press DIR S when in idle mode to show th e first entry in the dire ctory. DIRECTORY EMPTY appears if there are no directory entries. -OR- You can also show the first entry in the directory by pressing MENU/ SELECT three times when in idle mode. 2. Press T CID or DIR S to browse through t ...
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AT&T EL51109 - page 29
Directory 24 Search directory To search by name 1. Press DIR S in idle mode to show the first listing in the directory. DIRECTORY EMPTY appears if there are no directory entries. 2. When a name entry appears, press the dial pad keys (2-9) to start a name search. The directory shows the first name beginning with the first letter associated with the ...
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AT&T EL51109 - page 30
Directory 25 To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be shown on the handset. Use the directory review or search (pages 23-24) to show an entry. Display dial To dial a displayed number from the directory, press PH ONE/ FLASH or SPEAKER . To delete an entry When a directory entry ap ...
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AT&T EL51109 - page 31
Caller ID 26 About caller ID This product supports caller ID services provided by most local telephone service comp anies. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by the telephone company after the first or second ring. Caller ID allows you to see the name, number, d ...
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AT&T EL51109 - page 32
Caller ID 27 Caller ID operation Memory match If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory. Missed (new) ca ...
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AT&T EL51109 - page 33
Caller ID 28 Caller ID history How the caller ID history (call log) works The telephone stores caller ID informati on about the last 50 incoming calls in the te lephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry w hen the log is full to make room for new calls. If you answer a ca ll before the inform ...
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AT&T EL51109 - page 34
Caller ID 29 Caller ID history To review the caller ID history 1. When a handset is in idle mode, press T CID to review the caller ID history in reverse chronological order starting with the most recent call. -OR- You can also review the caller ID history by pressing MENU /SELECT in idle mode, then press T CID or DIR S to scroll to >CALL LOG , t ...
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AT&T EL51109 - page 35
Caller ID 30 Caller ID history Make a call log entry ready to dial Although the call log entrie s received typically have 10 digits (the area code plus the seven-digit number), in some areas, yo u might need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits ...
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AT&T EL51109 - page 36
Caller ID 31 Caller ID History Save a call log entry to the directory 1. When in the call log, press T CID or DIR S to browse. 2. Press MENU /SELECT to select an entry. The screen displays EDIT NUMBER . 3. Use the dialing keys to edit the number. • Press DELETE to backspace and erase a digit. • Press and hold DELETE to erase the entire entry . ...
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AT&T EL51109 - page 37
Caller ID 32 Reasons for missing caller ID information There are also occasions when other in formation or no information shows for various reasons: On-screen message Reason QSJWBUF! OVNCFS The ca ller prefers not to show the phone number. QSJWBUF! OBNF The calle r prefers not to show the name. QSJWBUF! DBMMFS The ca ller prefers not to sh ow the p ...
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AT&T EL51109 - page 38
Appendix A 33 Alert tones and lights Handset screen icons Handset alert tones Lights Two short beeps You are pressing the T CID or DIR S keys when the volume is already at its highest or lowest setting. Four short beeps Low battery war ning. Three beeps Out of range while the handset is on a call. Three rising tones The telephone has completed the ...
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AT&T EL51109 - page 39
Appendix B 34 Handset display screen messages Screen display messages BMSFBEZ!TBWFE The telephone n umber you have entered is already stored in the directory. DBMM!MPH!FNQUZ You are accessing an empty caller ID history. DIBSHJOH A handset with a low battery has bee n placed in the telephone base. DPOOFDUJOH/// The handset has l ost communication wi ...
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AT&T EL51109 - page 40
Appendix B 35 TQFBLFS The handset speakerphone is in use. VOBCMF!UP!TBWF You are trying to save an entry with no name and number from the caller ID history. YY!NJTTFE!DBMMT There are new c alls in the call er ID history. ...
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AT&T EL51109 - page 41
Appendix C 36 Troubleshooting If you have difficulty with your phone, please try the suggestions below. Fo r Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . My phone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure that the battery c ...
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AT&T EL51109 - page 42
Appendix C 37 Troubleshooting I cannot dial out. • First try all the suggestions in I cannot get a dial tone , on the previous page. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Eliminate ...
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AT&T EL51109 - page 43
Appendix C 38 Troubleshooting • Ensure that the telephone base is powered up. • Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to resynchronize. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base . Unplug the electric ...
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AT&T EL51109 - page 44
Appendix C 39 Troubleshooting • If you subscribe to high-spee d Internet service (digital subscriber line - DSL) thro ugh your telephone lines, you must install a DSL filt er between the telephone base and the telephone wall jack (see page 4). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL ser ...
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AT&T EL51109 - page 45
Appendix C 40 Troubleshooting I experience poor sound quality when using the speakerphone. • For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up. • When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, ...
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AT&T EL51109 - page 46
Appendix C 41 Troubleshooting • You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplu gging some of the other phones. • The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor. • If th ...
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AT&T EL51109 - page 47
Appendix C 42 Troubleshooting • Move the handset closer to the base. The operating range may vary with environmental conditions and time of use. There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with th ...
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AT&T EL51109 - page 48
Appendix C 43 Troubleshooting Common cure for electronic equipment. If the telephone does no t seem to be responding normally, try putting the cordless handset in the telephone base. If it does no t seem to respond, do the following (in the order listed): • Disconnect the power to the telephone base. • Disconnect the cordless handset battery, a ...
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AT&T EL51109 - page 49
Appendix D 44 Maintenance Taking care of your telepho ne • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatme nt. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • Your telephone ca ...
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AT&T EL51109 - page 50
Appendix E 45 Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire , or electric shock. Safety informat ion • Read and understand all instruct ions in the u ...
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AT&T EL51109 - page 51
Appendix E 46 Important safety information • Potential TV interfe rence: Some cordless telephone s operate at frequencies t hat may cause interference to TVs and VCRs. To minimize or prev e nt such interference, do not place the tel ephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cor ...
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AT&T EL51109 - page 52
Appendix F 47 FCC part 68 and ACTA This equipment complies with Part 68 of the F CC rules and with technical requirements adopted by the Administrative Council fo r Terminal Attachments (ACTA). Th e label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be ...
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AT&T EL51109 - page 53
Appendix F 48 FCC part 68 and ACTA Industry Canada Operation is subject to the following two condi tions: (1) this device may not cause harmful interference, and (2) this device must accept an y interference, including interference that may cause undesired operation. The term ‘’IC:‘’ before the certifi c ation/registration number only signi ...
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AT&T EL51109 - page 54
Appendix G 49 FCC part 15 This equipment has been tested and found to comp ly with the requirements for a Class B digital device under Part 15 of the Federal Commu nications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generate s, ...
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AT&T EL51109 - page 55
Appendix H 50 Limited warranty The AT&T brand is used under license - any repa ir, replacement or warranty service, and all questions about this product should be d irected to: In the United States o f America, visit www.telephones.att.com or call 1 (800) 222-3111 . In Canada, call 1 (866) 288-4268 . 1. What does this limited warranty cover? Th ...
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AT&T EL51109 - page 56
Appendix H 51 Limited warranty • PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or • PRODUCT whose warranty/quality stickers, PRODUCT serial numb er plates or electronic serial numbers have been removed, altered or rendered illeg ible; or • PRODUCT purchased, used, serviced, or shipped for repair from o ...
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AT&T EL51109 - page 57
Appendix H 52 Limited warranty 7. Other limitations This warranty is the complete and exclusive agreement betwee n you and the manufacturer of this AT&T branded PRODUCT. It supersedes a ll other written or oral communications related to this PRODUCT. The manufacturer provides no ot h er warranties for this PRODUCT. The warranty exclusively desc ...
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AT&T EL51109 - page 58
Appendix I 53 Technical specifications * Operating times varies depending on your actual use an d the age of the battery. DECT 6.0 digital technology The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is achieved through a unique antenna design and advances in noise-filtering technology. An independent labora ...
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AT&T EL51109 - page 59
54 Index A AC adapter, 4 Answering calls, 15 Auto off, 16 B Battery charging, 6 Battery installation, 5 C Call waiting, 17 Caller ID (CID), 26 add entries to phone directory, 31 delete entries, 30 dial entries, 30 review entries, 29 Chain dialing, 18 Character chart, 22 Clear voicemail indication, 13 Clock, 11 D Day and time, 11 Delete entries in t ...
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AT&T EL51109 - page 60
55 N Names, enter into directory, 22 search for, 24 O On-hook dialing, 15 P Paging tone, 19 Phonebook, see Directory, 20 Power adapte r, 4 Predialing, 15 Q Quick reference guide, 1-2 R Receiving calls, 15 Recharging, 6 Redial, 16 Ringer silencing, 15 Ringer tone options, 10 Ringer volume, handset, 9 S Safety information, 45 Search by names, 24 Spea ...
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AT&T EL51109 - page 61
www .telephones.at t.com © 2009 Advanced American T elephones. All Rights Reserved. AT&T and the A T&T logo are trademarks of A T&T Intellectual Property licensed t o Advanced American T elephones, San Antonio, TX 78219. Printed in China. Issue 7 A T&T 09/09. ...
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