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Brother 565 - page 1
USER’S GUIDE ® F AX-565 v ersion A ...
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Brother 565 - page 2
If y ou need to call Customer Service Please complete the follo wing inf ormation f or future reference: Model Number: F AX-565 Serial Number:* Date of Purc hase: Place of Purc hase: * The serial number is on the bac k of the unit. Retain this User’ s Guide with y our sales receipt as a permanent record of y our purc hase, in the event of theft, ...
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Brother 565 - page 3
i Brother num b ers Reg ister yo ur prod uct (U SA o nly) By re gistering your p r odu ct wit h Brot h e r International Cor poratio n, you will be recor ded as the original owner of the product. Your regist ration wi th Brother: ■ may se r ve a s confirmat i o n of the purchas e date o f you r pr oduc t should you lo se yo ur receipt ; ■ may s ...
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Brother 565 - page 4
ii Brother fax back sy stem (USA only) Brother has ins talled an easy -to-use fax back sys tem, so you can get ins tant answers to comm on technical questions an d product info rmation for all Brother product s. This sy stem is avail able 24 hours a day, 7 d ays a w eek. You can use the system to receive faxed in st ruct ions and an Index of fax ba ...
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Brother 565 - page 5
iii Notice - Discl aimer of W arran ties (US A a nd Can ada) BROT HER’S LICENSOR(S) , AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AG ENTS (COLLECTIVELY BROTHER’S LI CENSO R) MAKE NO W ARRANTIES, EXPRESS OR IMPLIED, INCL UDING WITHOUT LI MITATION THE IMPLI ED WARRANTIES OF MERCHANTABILITY AND F ITNESS FO R A PARTI CULAR PURPOSE, REGARDING T HE S ...
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Brother 565 - page 6
iv B rothe r ® O ne Year Limit ed W arranty an d Rep laceme nt Ser vi ce (USA only) W ho is co vered : • This limited warranty ("warran ty") is give n onl y to th e origin al end -us e/re tail purchas er (referred to in t his warrant y as "Or i gina l Pu rcha ser" ) of the acc ompa nying pr oduc t, co nsum abl es an d acc ess ...
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Brother 565 - page 7
v Brother ® O ne Year Limited Warra nty and Repla cement Service (U SA on ly ) by Br oth er i n it s sol e di sc ret ion. Bro ther res erve s t he righ t to s up ply a ref urbi shed or re manu fa cture d rep lac emen t Ma chi ne and/ or ac compa nyin g Cons umabl e and Acce ssory Items and u se ref u r bishe d part s pro vide d s uc h re plac emen ...
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Brother 565 - page 8
vi BROTHER MULTIFU NCTION CENTER/FACSIMI L E MACHINE LIMITE D WARRANTY (Cana d a only) Pu r s uant to t his li mi ted wa rran ty of 1 ye ar fr om the da te of pu rcha se for la bour an d par ts, Brother In ternational Corp o ration (Canada) Ltd. (“Brother”), or its Authorized S ervice Ce nters , w i ll re pair t hi s MFC /Facsi mile mac hine f ...
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Brother 565 - page 9
vii Safety precautions To u se the fax m achine sa fel y Sav e thes e instruc tio ns for late r refer ence. WARNI NG WARNI NG ■ Use caution when installing or modifyi ng telephone lines . Neve r t ou c h telephone wires or te r mi nals that are not ins ulated unl ess the tel ephon e line has been d isconne cted at the wall jack. Neve r insta l l ...
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Brother 565 - page 10
viii Caution ■ Lightning and power su rges can dam age this pr oduct! We r ecommend that you use a qual ity sur ge protection de vi c e on the AC powe r li ne an d on the teleph one line, or unplug the lines during a lightni ng storm. ■ Do not use this prod uct near appliance s that use w ater, in a wet baseme nt or near a swimming po ol. ■ A ...
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Brother 565 - page 11
ix Quick Reference Guide Sendin g faxes Au t oma tic tra nsm iss ion 1 Insert the original face down in the ADF (up to 10 pages). 2 Enter the fax number you want to call. 3 Press Fax Start . Receivi ng faxe s Select R ec eive Mode 1 Press Recei ve M o de to select FAX ON LY , FAX/ TEL , TAD: ANSW ER M AC H. or MA NU AL . If you select FAX/ TEL , ma ...
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Brother 565 - page 12
x Dial ing operation s One -To u ch D ial ing 1 Inser t the o riginal face down in the ADF. 2 Press th e One-Tou c h key w here you wan t t o call. 3 Press F ax Start . Speed-Diali ng 1 Inser t the o riginal face down in the ADF. 2 Pr ess Sea rch/Sp eed- Dia l , then pr ess # and t he t wo-di git Sp eed-D ial numbe r . 3 Press F ax Start . Search 1 ...
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Brother 565 - page 13
xi Table of Contents 1 Introduction ........................... . .................. .. ............... .. . .................... 1-1 Using this Guide ... ..... .. ..... ..... ..... ..... .... ..... ..... ..... ..... ..... ..... .... ..... .1 -1 Find ing infor mation .... ..... ..... ..... .... ..... ..... ..... ..... ..... ..... .. ..... ... 1-1 S ...
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Brother 565 - page 14
xii 3 On- Screen P rogramm ing .. ..... ..... .... ..... ..... ..... ..... ..... ..... .... ..... ..... ... .3-1 User-friendly pr ogramming . .... . ........... ...................... ...................3 - 1 Menu table ......................................................... ...................3-1 Memor y Storage . ..... ..... ..... .... ..... .. ...
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Brother 565 - page 15
xi ii What do es your t elepho ne company ’s ‘ Distincti ve Ring’ do? ... ..... .... ..... ..... ..... ..... ..... ..... .... ..... .5 -8 What does Br other’s ‘Dis tin c tiv e Ring’ do? ..... ..... ..... ..... ... 5-8 Do yo u have Voice Mail? ... ..... ..... ..... ..... .... ... ..... ..... .... ..... .5-8 Befor e y ou choose t he ring ...
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Brother 565 - page 16
xiv Memor y Trans mission .... ..... ..... ..... ..... .... ..... ... ..... .... ..... ..... ..6-1 3 Interrupting Delayed Fax and Po l led Transmit jobs ............6-14 7 Qui ck-Dial numbers a nd dia ling option s . ..... ..... ..... ..... .... ... ..... ..... .7-1 St oring nu mbers f or e asy diali ng . ..... ..... ..... ..... ..... ..... .... .. ...
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Brother 565 - page 17
xv 11 Imp o r tant info r mat ion ... ..... .... ..... ..... ..... ..... .. ..... ..... ..... ..... ..... .... .... 11-1 Standar d telephone and FC C Notice s . .. . .... ...............................11-1 These not ices are in ef f ect on mod els sold and use d in the United S ta tes only. .. ..... ..... ..... ..... .... ... ..... ..... .... .... ...
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Brother 565 - page 18
INTRODUCTION 1 - 1 1 Us in g this G uide Thank yo u for buyi ng a B rothe r fax machi ne. This f ax machine i s simple to use, with LCD scr een instruc t ions to guide you throug h pr ogram ming it. You can ma ke the most of the fax machine by taking a few m inutes to read this Guide. Find ing infor mation All the chapter headings and sub headings ...
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Brother 565 - page 19
1 - 2 INTRODUCTION Fax Test Sheet an d Produ ct Re gistration (USA on ly) After setting your St ation ID, please fill in the Test Shee t incl uded with the fax machine and fax it t o Brother ’s Automated Fax R esponse Sys tem as your first tra nsmissio n. This will c he ck t hat yo u r fa x machi ne is wo rking p roper ly. To get a response, you ...
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Brother 565 - page 20
INTRODUCTION 1 - 3 Pa rt na mes ■ Front v i ew ■ Rear vi ew No. Nam e De scription 1 Hands et Cur l e d Cord T o connec t t h e machine a nd the telephone handse t. 2 Telepho ne Handset Yo u can call someo ne by using t h i s. 3 Telepho ne Line Cord Co nnect t he fax m achine t o a tele phone wall jack. 4 Paper Wire Extension Su pport pape r he ...
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Brother 565 - page 21
1 - 4 INTRODUCTION Control pan el overview 4 5 6 10 8 9 12 11 13 2 3 7 1 1 L CD (Liquid Crystal Display) Disp l ay s m e ssages to help you set up and operate yo ur machine. 2 S e arch/Spee d Dial Le ts y ou d ial st or e d phone and fax nu mber s b y p ressing # an d a two- digit number . Also, l e ts you look up n umbers s t ored in the dialing m ...
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Brother 565 - page 22
INTRODUCTION 1 - 5 B One-Touch D ial Keys These f our keys give yo u instant access to p reviousl y stored phone and fax num bers. C Navigat ion Keys : Menu /Set Lets you acc ess the menu and progr amming m o de and store s you r setting s i n you r ma chine. or Press to scrol l forward or backwar d to set a menu select ion. You can also use thes e ...
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Brother 565 - page 23
1 - 6 INTRODUCTION About f ax machines If you’ ve never used a fax m ac hine b ef o r e, it m ight seem a little myst erious. But you’ll soon r ecognize the unu sual fax tones on your phone l ine, and be able to s end and receive fax es easily. Custom features Do you have Voice Mai l on t he phone line? If you have Voice Mail on the ph one line ...
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Brother 565 - page 24
INTRODUCTION 1 - 7 Fa x tone s and h andsha ke When someone i s sen ding a fax, the f a x machi ne sends f ax callin g tones (CNG tones). These are quiet, i ntermi ttent beep s every 4-se conds . You’ll hear them after you dial and pre ss Fax Star t and they will continue for about 60 second s after dialing. Dur ing that time, the send i ng mac h ...
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Brother 565 - page 25
1 - 8 INTRODUCTION Connectio ns Conn ecting an exte r n al teleph on e Your machine is equi pped with a handset that you can use as a r e gular phone. However you can also conn ect a sep ar at e telephone (o r telep hone answering device) d i r ectly to the f ax machi ne. Connect the modular plu g on the telephone’s l ine cord to the jack label e ...
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Brother 565 - page 26
INTRODUCTION 1 - 9 Conne cting a n ex terna l teleph one answer ing device (TAD ) Sequen c e You may choo se to connect an answ ering de vice. Howe ver, when you have an exter nal TAD on the sam e telepho ne line as t he fax machi ne, the TAD an swers all calls and th e fax machine “listens” f or fax calling (CNG ) tones. If it hears them, the ...
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Brother 565 - page 27
1 - 10 I NTRODUCTION C onnect ion s The extern al TAD must be plugge d into the back side of the fax machi ne , i n t o t he jack labeled EX T . The fax m achine cannot wor k properly if you pl ug the TAD into a wall jack (unles s you are using Distin c t ive Ring). 1 Plug the telephone line cor d from the wall jack in to the back side of the fax m ...
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Brother 565 - page 28
INTRO DUC TION 1 - 1 1 Recording outgoi ng message (OGM) on an ext ernal TAD Timing is i m po rtant in recordin g this me ssage . The messa ge sets up the ways to handle both manual and autom ati c f ax reception . 1 Record 5 seconds of si lence at the beginni ng of your messa ge. ( This al l ows the fax machine tim e to listen for the fax CNG ton ...
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Brother 565 - page 29
1 - 12 I NTRODUCTION Special line consid er a tions Rol l O ver phone lines A roll over phone syste m is a group of two or more separat e telephon e lines that pass incomi ng calls to each other if they are busy. The call s a re usually passed down or “rolled over” to the next availa ble phone line in a prese t order. The fax machine can w ork ...
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Brother 565 - page 30
INTRO DUC TION 1 - 1 3 Instal ling fax machine, external two-lin e TAD and two-line telephon e When you are installing an extern al t wo -line t elephon e an swering device (TAD) and a two-line telepho ne, t he fax machin e must be isolated on one line at both the wall jack a nd at t h e TAD. The m ost com mon co nnection is to put the fa x machi n ...
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Brother 565 - page 31
1 - 14 I NTRODUCTION Multi-L ine Connect ions (PBX) Most offices use a central telepho ne system . While it is often relativel y simple to connect the machine to a key system or a PBX ( Pr i v ate Branch Exchang e), w e suggest t hat yo u contact the company th at ins t al led y our teleph one system and a sk them to connect the fax m achine for yo ...
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Brother 565 - page 32
PAPER 2 - 1 2 Abou t pap er Han dling a nd usin g plain paper ■ Store paper in i ts original packag ing, and keep it s ealed. Keep th e paper flat and away from moisture, direct sunlight and heat. Paper ca pacity of the p aper tr ay Paper speci fications for t he p aper tray Pap er Pa per Size Numb er of sheets 17 l b 50 23. 4 lb 30 Wei ght 17 to ...
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Brother 565 - page 33
2 - 2 PAPER How to lo ad p aper To lo ad pap er 1 Fan the stack of paper wel l to a void paper jams and mis-feeds . 2 Gentl y ins ert the paper. The side to be printe d on must be face down. Ta p the stac k of pap er so th e edge s are e ve n. Print Side Paper ...
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Brother 565 - page 34
ON-S CREEN PROGRAM M ING 3 - 1 3 User-fr iendly progr a m ming The f ax machine i s designed to be ea sy to us e with L C D on-screen programm i ng using the navigation key . User - fr i en dly prog ramming hel ps you take full advant age of all the menu selec t ions t he fax mach ine has to offer. Since you r pro grammi ng is done on the LCD, we h ...
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Brother 565 - page 35
3 - 2 ON-SCREEN PROGRAMMING Navigati o n keys You c an acce ss the m enu mode by press i ng Menu/ Set . When you ente r the menu, the LCD sc rolls. Press 1 for Initial Setup menu — OR — Press 2 for Setup Recei ve menu — OR — Press 3 for Setup Send me nu — OR — Press 4 for Cancel Job m enu — OR — Press 5 fo r Inte r rup t me nu — O ...
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Brother 565 - page 36
ON-S CREEN PROGRAM M ING 3 - 3 To access t he men u, pr ess Me nu /S et . Main Me n u Menu S elections Opti ons Descriptio ns Pa g e 1 . INI TIAL SE TUP 1 . DATE /T IME — Enter da te and time for LCD disp lay and to print on tra nsm issi ons . 4- 1 2 . STAT IO N ID — Program th e name and fax number to ap pear on each transmitted page. 4- 2 3 . ...
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Brother 565 - page 37
3 - 4 ON-SCREEN PROGRAMMING To acces s the m enu, press Me nu/Set . Main Menu Menu S elections Opti ons Des criptio ns Pa ge 2 . SETU P REC EIVE (Conti nued) 4 . REMO TE C ODE ON ( 51, #51) OFF Enter c ode to a ctivate or deacti vate th e fax mac hine from a r emote l ocation or to trans fer a voice call f rom a cor dl ess phone to your fa x ma chi ...
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Brother 565 - page 38
ON-S CREEN PROGRAM M ING 3 - 5 To access t he men u, pr ess Me nu /S et . Main Me n u M enu Selections Options Descriptions Page 3 . SE TUP SEN D (Contin ued) 7 . DELA YED FA X — Set y our fax machi ne to send you r docu ments later . 6-12 8 . POLL ED T X ON OFF Set u p yo ur fax m ach ine with a doc ument to be retrieve d by another fax machine ...
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Brother 565 - page 39
3 - 6 ON-SCREEN PROGRAMMING To acces s the m enu, press Me nu/Set . Main Menu Menu S elections Opti ons Des criptio ns Pa ge 8 . REMO TE FAX OPT 1 . FAX FWD/ PA GING OFF FA X FORW ARD PA GING Set yo ur mac hine to forwar d faxes. 8- 1 2 . FAX ST ORAG E ON OFF Store incoming fa xes in memor y for Fax Forwar ding and Re mote Retrieval. 8- 2 3 . REMO ...
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Brother 565 - page 40
INI TIA L SET UP 4 - 1 4 Getting started Sett ing th e Date and Ti me Th e fax m ach ine displa ys the d ate a nd t i me , an d if yo u set u p the S ta t ion ID i t pr ints on ev ery fax you se nd . If there is a power fail ure, you may have t o reset the date and ti me. All o th e r sett ings will not be affe cted. 1 Press Men u/ S et , 1 , 1 . 2 ...
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Brother 565 - page 41
4 - 2 INI TIAL SETU P Setting t he Statio n ID You sho uld st ore your name or compa ny name and f ax number to be pr i nted on all fax pag es that you send. The t elephone n umber will a ppear only on cover page s and call back mes sages. 1 Press Menu/Set , 1 , 2 . 2 Enter your fax number (up to 20 digits). Press Menu/Set . You must enter a fax nu ...
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Brother 565 - page 42
INI TIA L SET UP 4 - 3 Inser t ing s paces To ent er a space, pr ess once b etween numbe rs and twice b et we en characters. Making co rrections If you ent ered a l et ter inc or r ectly and want to chang e it, press to m ove the cur sor after the last correct letter. Then pr ess Stop/Exit . All the letters above an d to the rig h t of the cursor w ...
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Brother 565 - page 43
4 - 4 INI TIAL SETU P Setting t he Speaker Volu me You can adjust the speaker volume . Press Hook before you can adj ust the volume, then press or to adjust the volume le vel. The display sho ws the setting you are choos i ng . Each key p ress change s the volum e t o the next setting. The new s etting will rem ain until y ou chang e it ag ai n . C ...
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Brother 565 - page 44
INI TIA L SET UP 4 - 5 Sett ing Volume Am plify 1 Press Men u/ S et , 1 , 4 . 2 Press or t o select VOL AM PLIF Y:OF F? if n one of the user s are hearing-impair ed and go t o St ep 4. — OR — If som e or all of t he users ar e hearing-impa i red, select VOL AM PLIF Y:ON ? . Press Men u/ S et . 3 Press or t o select PERMA NENT ? if al l the user ...
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Brother 565 - page 45
4 - 6 INI TIAL SETU P Settin g Ton e and Puls e dialing m ode (Can ada Onl y) 1 Press Menu/Set , 1 , 5 . 2 Press or to sele ct PU LSE (or TONE ). Press Menu/Set . 3 Press Stop/Exit . Setting u p your ar ea c ode (USA only) If you mus t dial the ar ea code to call w ithin y our area code, do not ent e r t his se t tin g. 1 Press Menu/Set , 0 , 2 . 2 ...
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Brother 565 - page 46
SE TUP RECE IVE 5 - 1 5 Basic recei vi ng operations Cho osi ng th e Receive Mo de There ar e four different Receive M odes for the fax m achine. You can cho ose the mode that bes t suits your needs. *I n FAX/ TEL mode you must set the R ing De lay and F /T Ring T i m e. If yo u have exte nsion phone s on the li ne , keep the Ring De l ay s et to 4 ...
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Brother 565 - page 47
5 - 2 SETUP RECEIVE To sel ect or ch ange yo ur Receive Mode 1 Press Rece ive Mod e . The sc reen disp l ay s your curr ent s election. 2 Conti nue to press Receive M o de until your new select ion appear s. After 2 seconds , t he screen r eturns to the date and time di splay, al ong with y our new Rece i v e Mod e setting. Settin g the Ri ng De la ...
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Brother 565 - page 48
SE TUP RECE IVE 5 - 3 Sett ing th e F/T Rin g T im e (F AX /TEL mode only) If you set the Re c e ive Mode to FAX /TEL, you’ll ne ed to de cide how lon g the fax machin e will sig n a l yo u with its s pecial pse u d o /d oub le-ring wh en you have a vo ic e call. (If it’s a fax call, the fax ma c hine prin ts the fax.) This rin ging happe ns af ...
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Brother 565 - page 49
5 - 4 SETUP RECEIVE Printing a redu ced inc o m ing fax If you ch oose AUTO , th e fax m a chine auto m a t ical ly reduc es an inco ming fax t o fit on one page of letter or legal size paper, regard l es s of the paper size of the original . The fax ma chine calculates the reduc tion ratio by us i n g t h e page size of t he orig inal and your Pap ...
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Brother 565 - page 50
SE TUP RECE IVE 5 - 5 Rece iving a fax at the end o f a conversat ion At the end of a conver sation you can ask t he other party to fax yo u inf orma tion before y ou both h ang up. 1 Ask the other party to place the original in their machine and t o pres s St ar t . Tell the other party to wait until the fax machi ne sen ds receivin g tones (chirp ...
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Brother 565 - page 51
5 - 6 SETUP RECEIVE Using a cord less exte rnal h andset If your co r dl ess te l ep hone is conne ct e d t o t h e EXT. jack of the f ax mac hi n e and you typically carry the cordless ha ndset elsew here, it is easier to answer calls during the Ring D elay. I f you let the fax m achine an swer first, you will h ave to ans wer using the cordless a ...
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Brother 565 - page 52
SE TUP RECE IVE 5 - 7 Polling Polling is the process of retrieving faxe s from another fax m ac hine. Y ou can use the fax m achine to ‘p oll’ other machi nes , or you can have someo ne poll the fax machine. Everyon e wh o is invol ved in Polling needs to set up their fax machines f or Polling . When someone p olls the f ax mach i ne to rec ei ...
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Brother 565 - page 53
5 - 8 SETUP RECEIVE Telephone services The fax mach i n e supports the Di s t inct ive Ri n g telepho ne serv i c e that some telephone com panies offer. Distin ctiv e Ring Brother uses th e term ‘Distincti ve Ring’ but diffe rent telephone com panies have other names f or this service su ch as SmartR ing, RingM aster , Teen-Ring, Indent-a-C al ...
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Brother 565 - page 54
SE TUP RECE IVE 5 - 9 Befo re you ch o ose th e rin g patt ern to register You c an only regis ter one Dist inctive Ring patter n with the fax ma chine. S o me ring patterns c annot be registered. The ring patterns bel ow ar e supported b y the B roth er fax ma chine. Reg ister the one your telephone com pa ny gives you. ■ The fax m achine wi ll ...
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Brother 565 - page 55
5 - 10 SET UP R EC EIV E Regist ering the Disti nctive Rin g patt er n Very important After you have set the Distinctive R ing feature to ON , the receive mod e is set to MANU AL au t om atical ly. U nless you ha ve a T AD or Vo i c e Mai l s et up on th e Distinctiv e Ring numbe r, MANU AL mode means you mus t answe r all the cal ls yourself. You ...
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Brother 565 - page 56
SETUP RECEIVE 5 - 1 1 Caller ID The Ca ller ID feat ure of your m achi ne lets you us e t he Caller ID subscr iber ser vi c e offered by many loca l telephone com pa nies. Afte r at least two rings, the LCD shows the tel epho ne n umber of you r call e r (or up to 16 characters of t he name, if available) . Once you p ick u p the hand set the Calle ...
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Brother 565 - page 57
5 - 12 SET UP R EC EIV E R eturn ing a c all f rom t he Log You can scroll throu gh t he Cal ler ID Log and sele ct a call to return automat icall y. (See page 5- 11.) (For USA Only) You must set up your AR EA CODE in advanc e. (See Setting up you r are a code (USA only) o n pa ge 4-6.) 1 Press H old /Cal ler ID . 2 Press or to scrol l through t he ...
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Brother 565 - page 58
SETUP RECEIVE 5 - 1 3 5 Press or to select the type o f number, and then press Men u/Set : 6 Return to Step 2 to store another quick- dial numbe r. — OR — Press St op /Ex it . Call Wa iting/Calle r ID The Ca ll Wait ing/Caller ID feat u re le ts y o u use t he Call Waiting/Ca ller I D service offered by many local telephone com panies. This fea ...
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Brother 565 - page 59
6 - 1 SETUP SEND 6 Ho w to di al There ar e fo ur ways to d i a l . Ma nua l dia ling Press all of the digits of the phone or fax number . One- Touch dial ing Press the One- Touch key of the location you want to call. Speed-dia ling Press Search /Speed Dial , # , and then the two digit Speed - Di al number. (See Storing Spee d-Dial n um b ers on pa ...
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Brother 565 - page 60
SETU P SEND 6 - 2 How to fax Aut omatic trans mission This is the easies t way to send a fax. IMPORT ANT: D o not pick up the handset or pr ess Hook . 1 Insert the original face down, top edge first in the Automat i c Document Feede r (AD F). 2 Adjust the paper guides to fit the width of your original . 3 Enter the f ax number u sing One-To uch, Sp ...
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Brother 565 - page 61
6 - 3 SETUP SEND Out of m emory m essage If you get an OUT OF MEMO RY me ssag e while scan ning the first page of a fax, press Stop/Exi t to can cel the sca n. I f you get an OU T OF MEMO RY m essage while scanning a subseque nt pag e, you w ill have the option to press Fax Sta rt to send the pages scan ned so f ar , or to press Stop/ Exit to cance ...
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Brother 565 - page 62
SETU P SEND 6 - 4 Basic sending operat ions Send ing faxes u sing mult iple sett ing s When you sen d a fax you can choose any c ombination of thes e settings: contrast, resolut i o n, oversea s mode, delay ed fax timer, poll ing transmi ssion or m emor y tra nsmissi o n . Aft er each setti ng is accept e d, the L CD will a sk if you wa n t to ente ...
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Brother 565 - page 63
6 - 5 SETUP SEND Fax resolu tion When yo u have an original in the ADF you can use t he Resolution ke y to chan ge the se t tin g temporarily (for this f ax only). Press Reso l utio n r epeatedly unt il t he LCD sh ows the se tting y ou want. Multiple Resolut ion Trans m is sio n Use this featu re to select sep arate resol ution settings for each p ...
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Brother 565 - page 64
SETU P SEND 6 - 6 Ma nual an d automa tic fax re di al If you are sending a fax manu all y and the line is busy , press Redi al /Pause , and then pre ss Fax Star t to try a gain. If you want to make a seco nd call to the last numbe r diale d, you ca n save time by pressi ng Redia l /Pause an d Fax Start . Redial/ Pause only works if you dialed from ...
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Brother 565 - page 65
6 - 7 SETUP SEND Advanced sending operations E lec tro nic Co ver Pa ge The cover page is sent to the receiving party ’s machin e. Your cover page in cludes the name stored in the On e- To uch or Spee d-Dial mem ory, i f y ou have used a quick-dia l number to make t he call. The cover page indi cates the fax is f rom your Station ID, and th e num ...
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Brother 565 - page 66
SETU P SEND 6 - 8 9 Press 1 if you want to select addi tional setting s. The displ ay returns to the Se t up S end menu . — OR — Press 2 if you are finished cho osing settings, and go to Step 10. 10 Enter the fax number you are calli ng and then pres s Fax Start . Always send Cov er P age Make sure Station ID is set up. (See S etting the Stat i ...
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Brother 565 - page 67
6 - 9 SETUP SEND Usin g a pri nted Cover Page If you pr ef er us i n g a prin ted c over page t ha t you can write on, you c an print t he sample p age and attach it t o your f ax. 1 Press Menu/Set , 3 , 1 . 2 Press or to select PR IN T SAM PLE , and pr ess Men u/Set . C ompos ing yo ur ow n comme nts 1 Press Menu/Set , 3 , 2 . The scree n disp l a ...
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Brother 565 - page 68
SETU P SEND 6 - 10 Broad casting Using the num bers you have stored in Groups , O ne-Touch an d Speed-D ial memory , you can “Broadcast ” faxe s automat ically to a maxi mum of 104 di f feren t locations in a few sim ple ste ps. After the Broadca st i s complete d, a Broadcas t Report will be printed autom at ical ly to let you know the r esu l ...
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Brother 565 - page 69
6 - 11 SET UP SE ND Call Reserva t ion You c an send a fax and le t the ot her pa r t y k now that y ou wa nt t o speak to him aft er the fax transmissi on is completed. The other fax machi ne will r i ng as if it were receiving a telephon e call; if t he other party picks up the hands et , your ma chine will ring. Lif t the h andset to have a c on ...
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Brother 565 - page 70
SETU P SEND 6 - 12 Delayed Fax Depe nding on the size of the data, yo u can use this menu setting t o send up t o 3 faxes at later t imes wit hin the next 24 h ours. 1 Insert the original face down in the ADF. 2 Press Men u/ S et , 3 , 7 . 3 Enter the t ime y ou want the fax to be sent (i n 24-hour format). Press Men u/ S et . (For e xample, enter ...
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Brother 565 - page 71
6 - 13 SET UP SE ND 5 Press 1 if you wa nt to c hoose more s ett ings and the LCD will return to the SETU P SE ND menu. — OR — Press 2 if yo u h ave finishe d choosing settings, an d go t o step 5 . 6 Press F ax Start . The LCD displays POL LED WA IT IN G . Memor y Tran smission This feat ure allo ws the fax machine to scan a fax int o its mem ...
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Brother 565 - page 72
SETU P SEND 6 - 14 Inter r u pting D elaye d F ax and P olled Tr ansmit job s You c an send a f ax or mak e a co py no w, even i f you ha ve your mac hine set t o sen d a fax later, or if you have it set to be polled. However , you cannot use aut omatic redial or the Menu m ode. 1 Press Men u/ S et , 5 . 2 Wait 2 seconds, t he n remove the documen ...
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Brother 565 - page 73
7 - 1 QUICK- DIAL NU MBERS AND DIALI NG OPTI ONS 7 Storing numbers for easy dialing You can set up the fax machi ne to do three types of easy dial ing: One-Touch , Speed-D ial and Groups fo r Broadcast ing faxes. St ori ng One -Touch Dial num be rs You c an store four f ax/phone nu m b er s that y ou can dial by pressing one k ey. You can also stor ...
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Brother 565 - page 74
QUICK-D IAL NUMBER S AND DIALIN G OPTIONS 7 - 2 5 Press or to select the type of number a nd press Menu/Set . 6 Return to Step 2 to store anothe r One-T ouch number. — OR — Press St op /Ex it to exit. When you dia l a O n e- To uch Dial number, the screen di splays the name you have stored, or, if you hav e not stored a name , the number you ha ...
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Brother 565 - page 75
7 - 3 QUICK- DIAL NU MBERS AND DIALI NG OPTI ONS Changin g One-Tou ch and Sp eed -Dial numbers If y ou t r y to store a One-Touch or Speed- Di a l num ber where a number is already stored, the LCD will show t h e name st ored ther e (or number ) and wi ll as k you to do one of the following: 1 Pre ss 1 to chan ge t he sto red number . — OR — Pr ...
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Brother 565 - page 76
QUICK-D IAL NUMBER S AND DIALIN G OPTIONS 7 - 4 Set tin g up Gr oups for B road cas ting Gro ups allow you to send the sam e fax m e ssage t o many fax num bers by pressi ng only one One-Tou c h key (Br oadcasting). First , you’l l need to store each f ax number as a O ne- T ouch or Speed-Di al numbe r. Then , you can co m b i ne t he m int o a G ...
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Brother 565 - page 77
7 - 5 QUICK- DIAL NU MBERS AND DIALI NG OPTI ONS Dialing opt ions You can use the fax mach i ne to mak e voice telep hone calls by dia ling manually or by using Sear ch, One-Touc h or Speed-Di al memor y. You can use the handset to make and recei ve calls. When you dial a q uick-dia l number , the LCD sh ows the n ame yo u’ v e stored, or if you ...
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Brother 565 - page 78
QUICK-D IAL NUMBER S AND DIALIN G OPTIONS 7 - 6 Speed-Dia ling 1 Pick u p the handset. — OR — Press Hook . 2 When y ou hear a dial tone, press Search/S p eed Di al , p r ess # , a nd then press t he two-digit Spe ed-Dial num ber. 3 If you press ed Hook to dial the call , pick up th e hands et when th e other pa rty answers. (The speaker works o ...
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Brother 565 - page 79
7 - 7 QUICK- DIAL NU MBERS AND DIALI NG OPTI ONS Pau se Press Redial /Pause to insert a 3.5-second pa use between num bers. If yo u are dialing ove rseas, yo u can pr es s Redi al/Pause as many t imes as ne eded t o increase the length of the pause. Ho ld 1 Press Ho ld/Ca ller I D t o put a call on Hold. 2 You can replace the hands et wi thout disc ...
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Brother 565 - page 80
REMO TE FAX OPTIONS 8 - 1 8 Fax Forw ardin g/Paging Pro grammin g a Fax For war ding num be r When Fax For ward ing is set to ON , the fax mach i n e stores re ceived faxes in the mem ory. Then it dials the fax number y ou’ve programmed an d for wards t he fax mess age. 1 Press Men u/ S et , 8 , 1 . 2 Press or until the LCD shows FAX FORW ARD? . ...
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Brother 565 - page 81
8 - 2 REMO TE FAX OPTI O NS 4 If your pager needs a P IN, enter the PIN, press # , press Red ial/Pause , ent er your fax num ber follow ed by # # . Press Menu/Set . (For exa mple, pre ss 1 2 3 4 5 # Redial/Pau se 1 8 0 0 5 2 1 2 8 4 6 # # ) — OR — If you do not need a PIN, press Redi al/Pause , en t er the fax number of the fax ma chine followe ...
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Brother 565 - page 82
REMO TE FAX OPTIONS 8 - 3 Setting your remote access co de The r emote ac cess co de lets you access the R emote Ret rieval feat ures whe n you are away from the fax ma chine. B efor e you use the remot e access and retriev al features , you have to se t up your own code. The default cod e is inactive code ( --- ). 1 Press Men u/ S et , 8 , 3 . 2 E ...
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Brother 565 - page 83
8 - 4 REMO TE FAX OPTI O NS Re mo te c om man ds Follow the comm ands below to access feature s wh en you are away from the fax machine. When you call the f ax machi ne and enter yo ur Remote A c cess C od e (3 digits followed by ), t he system will give two shor t beeps and you m ust enter a remote com mand. Remote comm ands Operat i on details 95 ...
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Brother 565 - page 84
REMO TE FAX OPTIONS 8 - 5 Re tri evi ng fa x me ssa ges 1 Dial your fax numbe r . 2 When t he fax m ac hine an swers, immedi ately ent er your Re m o t e Access Code (3 digi ts followed by ). I f y ou hear on e long bee p, you have messag es. 3 As soon as you hea r two short beeps, use th e dial pad to press 962 . 4 Wait for the long b eep, and t h ...
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Brother 565 - page 85
9 - 1 PRINTING REPORTS 9 FAX settings and activity You need to set up the Trans mission Verification R eport and Journal P eriod in the menu tabl e. Press Men u/ S et , 7 , 1 . — OR — Press Men u/ S et , 7 , 2 . Custom izing the Tr ansmissio n V erification Report You can us e the Transmiss i o n Report as proof that yo u sent a f ax . Thi s re ...
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Brother 565 - page 86
PRI NTING REPORTS 9 - 2 Pri nting repo rts You can print the following lists and rep or ts: To pr int a repo rt 1 Make sur e that t here is no origin al in the ADF. 2 Press Cop y/Re por t s , then enter the numbe r (see list above) of the report you want to print. For exampl e, press 6 to pri nt th e USE R SETT INGS . 3 Press St op /Ex it . If y ou ...
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Brother 565 - page 87
10 - 1 M AKING COPIES 10 Using the fax machine as a copier You can use thi s fax machin e as a copier. Alway s make sur e you have paper in the paper tray before maki ng copies . Copy operations To make a single cop y that is not reduced, enl arged or sorted , you only have to press one key. R ememb er , your mac hi n e cannot scan anything close r ...
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Brother 565 - page 88
MAKING COPIES 10 - 2 Copy o ptions: S ingle or M ultiple copies, S o rt/St ack, Re duce/ Enl arg e You c an choos e addi tion al c opy o ptions. Fir st, you ca n sel ect t he n umber of co pies . Next, yo u c an c h oose wheth e r mu ltip le c op ies will be STACKED ( all copies of pa ge 1, then a ll c opi es of p age 2, etc .) o r SORTED ( coll at ...
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Brother 565 - page 89
11 - 1 I MPOR TANT INF ORMA TION 11 Standard telephon e and FCC Notices These notices are in ef f e ct on models sold a nd used i n the Unit ed Stat es o nly. This equ i pment is hearing-aid co mpatible. When pr ogr a m m ing e m er gency number s or m aking t est ca l ls to emerge ncy numbers: ■ Remain on the line and briefly explain to the disp ...
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Brother 565 - page 90
IMPORTANT I NFORMATION 11 - 2 The telephone co m p any may make chan ges in its facilities, equipment , operat i on s or proce dures tha t could affect the operation of the equipment. If this happens t he telephone co m pa ny will pr ovide adva nce notice in or d er f o r you to make necessa r y modifica t ions to maint ain unint e r r upted servic ...
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Brother 565 - page 91
11 - 3 I MPOR TANT INF ORMA TION declares, that the products Product Nam e: FAX-565 comply with Part 15 of th e F CC Rule s. Operation is subject to the foll owing two condition s: ( 1) Thi s devi ce may not cause harmfu l inte rference, a nd (2) this devi ce must accept any interferenc e recei ved, incl uding interf er en ce t ha t m ay cause unde ...
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Brother 565 - page 92
IMPORTANT I NFORMATION 11 - 4 Important safety instructions 1 Read all of these instructions . 2 Sa ve th em fo r la ter re f er ence . 3 Follow all warnings and i nstruc tions marked on th e product. 4 Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol clea ners. Use a damp cl oth for cleaning . 5 Do not use thi ...
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Brother 565 - page 93
11 - 5 I MPOR TANT INF ORMA TION 16 Unplug this produ ct from the w all ou tlet and r efer servici ng to Aut horized Service P ersonnel under the following con dit i ons: ■ When t he power co rd is d amaged or frayed. ■ If liquid has been spi lled into the product. ■ If the product has been expos ed t o r ai n or water. ■ If the product doe ...
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Brother 565 - page 94
TROUBL ESHOOTI NG AND ROU TINE MA INTENAN CE 12 - 1 12 Troubl eshooting Error messag es As with any sophistica ted office produc t , erro rs may occur . If this happ ens, the fax machine ident ifies the pr oblem and displays an er ror messag e. The most comm on error me ssage s are show n below . You can co rrect m os t probl ems by y ourself. If y ...
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Brother 565 - page 95
12 - 2 T ROUBLESHOOT I NG AND ROUTINE MAINTENANCE Print er Jam or Paper Jam Orig inal Ja m The originals were not inserted or fed pr operl y , or were too long. 1 Remove any p aper that is not jamm ed from t he ADF. 2 Open the top co ver by lifting the lever on the right side of the top cover. 3 Pull the original towa r d th e front of your fax mac ...
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Brother 565 - page 96
TROUBL ESHOOTI NG AND ROU TINE MA INTENAN CE 12 - 3 2 Open the top cover by lifting th e lever on the right side of the top cover. 3 Pull the jammed pr intout gentl y from the paper tray tow ard the front of y our fa x machine. If the p r int out is jammed , then pull it toward the front of your f ax machine. 4 Remove the print cartridge and turn t ...
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Brother 565 - page 97
12 - 4 T ROUBLESHOOT I NG AND ROUTINE MAINTENANCE If you a r e h aving diff icul ty wi th the fax machin e If y ou t hi nk there is a problem with you r fax machin e or the way your faxes look, make a copy first . If the copy looks good, t he probl em is probably not the fax machine. Chec k the ch ar t below an d foll ow t he troubles hooting t ips ...
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Brother 565 - page 98
TROUBL ESHOOTI NG AND ROU TINE MA INTENAN CE 12 - 5 Sendi ng Faxes Poor sendi ng quality. Try changing your resolutio n t o FI NE or S. FINE . Make a cop y to c heck the f ax mach ine’s scanner operation . Dialing does not wor k Check all lin e cord conn ections, a nd mak e sure th e curled hands et cord is not in the EX T jac k. Check p ower cor ...
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Brother 565 - page 99
12 - 6 T ROUBLESHOOT I NG AND ROUTINE MAINTENANCE How to improve pr int qual i t y Clean ing the print head Clean the print head when y ou want t o impr ove the p rin t quality and a lso a s p art of y our rout ine mai nten ance . 1 Unplug t he power cord for safe ty. 2 Open the top co ver by lifting the lever on the right side of the top cover. 3 ...
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Brother 565 - page 100
TROUBL ESHOOTI NG AND ROU TINE MA INTENAN CE 12 - 7 4 To clean your mac hine’s print head, wipe the prin t head with a lint-free cloth that is dry or li g ht l y moi stened with isopr opyl alcohol . 5 Wait until the alcohol on the pri n t head is totally dried. 6 Install the printing cartrid ge. (See Changing t he ribbon on page 12-10.) 7 Close t ...
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Brother 565 - page 101
12 - 8 T ROUBLESHOOT I NG AND ROUTINE MAINTENANCE Packi n g an d shipping the fax machine Whenever you transpo rt the fax machin e, use the packing m aterials that cam e with your fax machine. I f you do not pac k the fax machi ne proper ly, you may void your warrant y. 1 Unplug t he fax machine from the AC powe r outlet. 2 Remove the paper wi r e ...
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Brother 565 - page 102
TROUBL ESHOOTI NG AND ROU TINE MA INTENAN CE 12 - 9 Routi ne mai ntenance Clean in g the sc anner 1 Unplug t he powe r cor d for safety. 2 Open the top cover by lifting th e lever on the right side of the top cover. 3 Clean th e white bar and t he g lass str ip under the bar with isopropyl alcoho l o n a lint-free cloth. Be caref ul not to drop any ...
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Brother 565 - page 103
12 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE Chan gin g t he ribb on 1 Open the top co ver by lifting the lever on the right side of the top cover. 2 Remove the print c artridge containi ng the u sed ribbon and se t it upside –down with the blue gear in the upp er left c or n er . Be careful not to cut yo urself on the sharp edges of the me t ...
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Brother 565 - page 104
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 11 3 Take the used ribbo n out of the cartridge: 1 Snap o ut the up per whit e spo ol and sli de the roll off the blue gear . (Do not remove th e blue gear ) 2 Lift ou t t he lower roll. 4 Slide the white elasti c o ff the new refill rol ls and set them down with the full roll in the lower position . (Th ...
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Brother 565 - page 105
12 - 12 TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 Instal l the n ew ribbon i n the car tridge: 1 Inser t the l ow e r roll i nto t he cartridge holders. 2 Slip t he uppe r left c ar db oard core onto the bl ue gea r of t he cartridge and insert the upper roll into the cartridge holder s. 7 Turn the upper righ t white spool clock wi s e to tight en ...
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Brother 565 - page 106
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 13 8 Turn the cartridge over and r e-in stall it in you r ma chine: Insert the r ec essed first and place the cartridge into its fou r holders. 9 Press d own on b oth sides of the t op cove r to clos e it se curely. ...
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Brother 565 - page 107
G - 1 GLOSSARY G Automatic Docum ent Feeder (ADF) Refers to the number of pages that can be plac ed in the docume nt feeder and fed one at a time automat i c ally. Automatic fax tran smission Sending a fax w ithout picking up the hands et or pres sing Hook . Auto Reduction R educes si ze of incomi ng faxes. Backup Print Sets t he fax machi ne to pr ...
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Brother 565 - page 108
GLOS SARY G - 2 Extension telephon e A telephone on the fax number that is plugged into a sepa rate telep hone wall jack External telephone A TAD (telephone ans wering device) or telephon e that is plugge d into the EXT jack of the fax mac hine. F/T Ring Time The lengt h of time t hat the Brot her machin e rings (when t he r e ceive mode sett i ng ...
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Brother 565 - page 109
G - 3 GLOSSARY Photo resolution A resol ution se tting that uses va r ying sha des of gr ay for the best repr ese ntation of photog raphs. Po llin g The process o f a f ax mach i ne ca l ling anot her f ax machine t o ret rieve wa i ti ng fax messages. Pulse (C anada only) A form of rotary di aling on a telepho ne line. Remote Activati on Allows yo ...
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Brother 565 - page 110
SP ECIFICAT IONS S - 1 S General Copy Speci fi cati on s Type Des ktop facsimile tran sceiver Memo ry Capac ity 512 K B Paper Tray 17 l b: Up to 5 0 pages 23.4 lb: Up to 30 pages Printer Ty pe Line The rmal wi th Ri bbo n LCD (Liquid Crystal Disp l ay ) 16 ch aracters x 1 Line Ope rating Environme nt 50-95 °F (10-35 °C ) Best Pr int Qu ality 68-9 ...
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Brother 565 - page 111
S - 2 SPECIFICA TIONS Fax * “Pages” refers to the ITU-T Test Chart #1 (in Out of Paper Rece pt ion i n ECM mode) . Specification s and print ed material s are subject to change w ithout prior notice. Compat ibilit y ITU-T Group 3 Coding Sy st e m Modified Huf fman (MH) Modem Sp eed 9600/720 0/ 4 800/2400 bps Autom at ic Fal lback Orig inal S iz ...
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Brother 565 - page 112
INDEX I - 1 In dex The items in all upper case represent LCD m essages . A Ac ce ss code s, sto ring and d iali ng . .. 7-6 Acc esso ries and sup plies ................. . ii ADF ( automatic document feeder) .. 6-2 Answe r i ng machine (T AD ) ...... 1-9, 5-1 Auto matic di aling . .. ..... ..... ..... ..... ..... .... ..... .... 7- 5 fa x receiv e ...
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Brother 565 - page 113
I - 2 INDEX Fax For wa rd ing .... ..... .... ..... ..... ..... .. 8-1 changi ng remotel y . ...... ........ 8-4, 8-5 progr amming a number .............. 8-1 Fax Journ al .. ..... ... ..... .... ..... ..... ..... .. 9-2 Fax Receive Code .................. 5-5, 5-6 Fax Sto rage . ..... ..... ..... ..... ..... ..... .... 8-2 Backu p Prin t .. ..... ...
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Brother 565 - page 114
INDEX I - 3 P Pag ing . ..... ..... ..... ..... ..... ..... .... ..... .... 8- 1 p r o gr a mming your page r nu mbe r ... 8- 1 Pap e r ..... ..... .. ..... ..... ..... ..... .... ..... .... 2- 1 capacity . ...... ................. . ...... . .... . . 2- 1 siz e ..... ..... ..... .... ... ..... ..... .... ..... .... 5 -4 Phon e line connections ... ...
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Brother 565 - page 115
I - 4 INDEX U U s er Settin gs Lis t ... ..... ..... ..... ..... .... 9 -2 V Volume , setting beepe r .. .... ..... ..... ..... ..... ..... ..... .... 4-3 hands et ... ..... ..... ..... .. ..... ..... .. 4-4 , 4 -5 ri ng .... ..... ..... ..... ..... .... ..... ..... ..... .. 4-5 speak er ... ..... ..... .. ..... ..... ..... ..... .... 4-4 W Wa rran ...
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Brother 565 - page 116
RE M OT E RETRIEVA L ACCESS CARD R - 1 Remote Retrieval Acc e ss Card If you plan to receive f ax messag es while away from the fax machi ne, car rying the Remot e Retrieval Acce ss Card printed be l o w will serve as a co nvenient r eminder of the retriev al procedu res. Simp ly cut out the card and fold it to fit your wallet or organizer. Keeping ...
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Brother 565 - page 117
R - 2 Press Menu/Set , 8 , 3 . "When you are at the machine:" fax number where you want your fax messages forwarded followed by . Program Fax Forwarding Number, press 4 . Enter the new Turn Fax Storage ON , press 6 . Turn Fax Storage OFF , press 7 . R ETRIEVE A F AX Press 9 6 then to Retrieve all faxes , press 2 , then enter the number of ...
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Brother 565 - page 118
EQUIPMENT A TT A CHMENT LIMIT A TIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subj ...
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Brother 565 - page 119
These machines are made for use in the USA and CANAD A only . W e cannot recommend using them ov erseas because it may violate the T elecommunications Regulations of that country and the power requirements of your multi-function center ma y not be compatible with the power a vailable in f oreign countr ies . Using USA or CANAD A models overseas is ...
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