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Brother DCP-L2520DW - page 1
Basic User's Guide DCP-L2500D DCP-L2520DW DCP-L2540DN MFC-L2700DW Online User's Guide This Basic User's Guide does not contain all the information about the machine. T o learn detailed information, read the Online User's Guide at solutions.brother .com/manuals ...
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Brother DCP-L2520DW - page 2
If you need to call Customer Service Please complete this information for future reference: Model Number: (Circle your model number) DCP-L2500D/DCP-L2520DW/DCP-L2540DN/ MFC-L2700DW Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the machine. Retain this User ’s Guide with your sales receipt as a permane ...
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Brother DCP-L2520DW - page 3
For the Latest Driver Updates Go to your model's Downloads page on the Brother Solutions Center at http://support.brother .com to download drivers. T o keep your machine’ s performance up-to-date, check there for the latest firmware upgrades. i ...
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Brother DCP-L2520DW - page 4
The Online User's Guide Helps Y ou Get the Most Out of Y our Machine Quicker navigation! Search box Navigation index in a separate panel Comprehensive! Every topic in one guide Simplified Layout! Provides step-by-step instructions Feature summary at the top of the page 1 2 3 4 1. Search Box 2. Navigation 3. Summary 4. Step-by-Step Where can I ...
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Brother DCP-L2520DW - page 5
If you have questions or problems, please take a look at our F AQs. Provides several ways to search! Displays related questions for more information Receives regular updates based on customer feedback Since the Brother Solutions Center is updated regularly , this screen shot is subject to change without notice. Where can I find these F AQs? Brother ...
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Brother DCP-L2520DW - page 6
Definitions of Notes We use the following symbols and conventions throughout this User's Guide: W ARNING W ARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuri ...
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Brother DCP-L2520DW - page 7
Compilation and Publication Notice This manual has been compiled and published to provide the latest product safety information at the time of publication. The information contained in this manual may be subject to change. For the latest manual, visit us at http://support.brother .com. v ...
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Brother DCP-L2520DW - page 8
Basic User's Guide 1 General Information ............................................................................................ 1 Control Panel Overview .............................................................................................1 Access Brother Utilities................................................................... ...
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Brother DCP-L2520DW - page 9
Save Scanned Documents and Photos to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows ® ) ...............................................28 Scan Using the Scan Button on Y our Brother Machine ...........................................29 Scan Using the Scan Button on the Machine ................................................ 29 ...
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Brother DCP-L2520DW - page 10
C Index ................................................................................................................... 64 viii ...
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Brother DCP-L2520DW - page 11
Control Panel Overview The control panel will vary depending on your model. MFC-L2700DW 12 3 5 4 6 1. One T ouch buttons Store and recall up to eight fax and telephone numbers. T o access stored One T ouch fax and telephone numbers 1-4, press the One T ouch button assigned to that number . T o access stored One T ouch fax and telephone numbers 5-8, ...
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Brother DCP-L2520DW - page 12
4. Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine. If the machine is in Ready Mode or Fax Mode, the LCD displays: b a Fax Only 01/01 12:00 a. Date & T ime b. Receive Mode When you press COPY , the LCD displays: □□■□□ d e f g c 100% Auto Stack Copies:01 c. T ype of copy d. Number of copies e. Qual ...
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Brother DCP-L2520DW - page 13
78 11 10 9 7. Menu buttons Clear Press to delete entered data or cancel the current setting. Menu Press to access the Menu for programming your machine settings. OK Press to store your machine settings. d or c Press to scroll back or forward through menu selections. a or b • Press to scroll up or down through menus and options. • Press to chang ...
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Brother DCP-L2520DW - page 14
10. Stop/Exit • Press to stop an operation. • Press to exit from a menu. 1 1. Start • Press to start sending faxes. • Press to start copying. • Press to start scanning documents. 4 ...
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Brother DCP-L2520DW - page 15
DCP-L2500D/DCP-L2520DW/DCP-L2540DN This illustration is based on DCP-L2520DW. 12 3 4 5 1. Power On/Off • T urn on the machine by pressing . • T urn off the machine by pressing and holding . The LCD displays Shutting Down and stays on for a few seconds before turning off. 2. Copy buttons Options Press to access temporary settings for copying. 2 ...
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Brother DCP-L2520DW - page 16
5. Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine. If the machine is in Ready Mode or COPY Mode, the LCD displays: □□■□□ b a c d e 100% Auto Stack Copies:01 a. T ype of copy b. Number of copies c. Quality d. Contrast e. Copy ratio 6 78 6. Menu buttons Menu Press to access the Menu for programming you ...
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Brother DCP-L2520DW - page 17
• Press to start scanning documents. 1 General Information 7 ...
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Brother DCP-L2520DW - page 18
Access Brother Utilities Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your device. 1 Do one of the following: • (Windows ® XP , Windows Vista ® , Windows ® 7, Windows Server ® 2003, Windows Server ® 2008 and Windows Server ® 2008 R2) Click Start > All Programs > Br ...
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Brother DCP-L2520DW - page 19
Initial Setup Set the Date and T ime Related Models: MFC-L2700DW 1 Press Menu . 2 Press a or b to display the Initial Setup option, and then press OK . 3 Press a or b to display the Date&Time option, and then press OK . 4 Press a or b to display the Date&Time option, and then press OK . 5 Enter the last two digits of the year using the dial ...
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Brother DCP-L2520DW - page 20
3 Press a or b to display the Volume option, and then press OK . 4 Press a or b to display the Speaker option, and then press OK . 5 Press a or b to display the High , Med , Low , or Off option, and then press OK . 6 Press Stop/Exit . 10 ...
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Brother DCP-L2520DW - page 21
Load Paper Load and Print using the Paper T ray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size. Change the paper size and paper type settings if needed, following the on-screen instructions. • When you load a different paper size i ...
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Brother DCP-L2520DW - page 22
5 Make sure the paper is below the maximum paper mark ( b b b ). Overfilling the paper tray will cause paper jams. 6 Slowly push the paper tray completely into the machine. 7 Lift the support flap to prevent paper from sliding off the output tray . 8 Send your print job to the machine. Change your print preferences in the Print dialog box before se ...
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Brother DCP-L2520DW - page 23
5 Press a or b to display the A4 , Letter , Legal , Executive , A5 , A5 L , A6 , or Folio option, and press OK . 6 Press Stop/Exit . Change the Paper T ype T o get the best print quality , set the machine for the type of paper you are using. 1 Press Menu . 2 Press a or b to display the General Setup option, and then press OK . 3 Press a or b to dis ...
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Brother DCP-L2520DW - page 24
Using Special Paper Always test paper samples before purchasing them to ensure desirable performance. • DO NOT use inkjet paper; it may cause a paper jam or damage your machine. • If you use bond paper , paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance. IMPORT ANT Some types of paper m ...
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Brother DCP-L2520DW - page 25
Print from Y our Computer (Windows ® ) Print a Document (Windows ® ) 1 Select the print command in your application. 2 Select Brother MFC-XXXX series (where XXXX is the name of your model). 3 Click OK . 4 Complete your print operation. For more information, see the Online User's Guide : Print a Document Print on Both Sides of the Paper (Wind ...
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Brother DCP-L2520DW - page 26
7 Click OK again, and then complete your print operation. Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows ® ) 1 Select the print command in your application. 2 Select Brother MFC-XXXX series (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. ...
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Brother DCP-L2520DW - page 27
Printing on Envelopes, Thick Paper , or Labels When the back cover (face-up output tray) is pulled down, the machine has a straight paper path from the manual feed slot on the front of the machine through the back of the machine and onto the face-up output tray . Use this manual feed and output method for printing on thick paper or envelopes. • L ...
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Brother DCP-L2520DW - page 28
5 Push one sheet of paper or one envelope firmly into the manual feed slot. Continue pushing the paper until the top edge of the paper presses against the rollers for about two seconds, or until the machine grabs the paper and pulls it in further . 6 Select the print command in your application. 7 Select Brother MFC-XXXX series (where XXXX is the n ...
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Brother DCP-L2520DW - page 29
Printing on Plain Paper , Thin Paper , Recycled Paper , or Bond Paper using the Manual Feed Slot • Load the paper into the manual feed slot with the printing surface face up. • DO NOT load more than one sheet of paper in the manual feed slot at any one time. Doing this may cause a jam. 1 Lift up the support flap to prevent paper from sliding of ...
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Brother DCP-L2520DW - page 30
6 Select Brother MFC-XXXX series (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 7 Click the Paper Size drop-down list and select your paper size. 8 Click the Media T ype drop-down list and select the type of paper you are using. 9 Click the First Page and Othe ...
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Brother DCP-L2520DW - page 31
Copy a Document 1 Make sure you have loaded the correct size paper in the paper tray . 2 Do one of the following: • Place the document face up in the ADF . (If you are copying multiple pages, we recommend using the ADF .) • Place the document face down on the scanner glass. 3 Do one of the following: • For MFC models Press ( COPY ). Use the d ...
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Brother DCP-L2520DW - page 32
Copy Settings Copy Option T o change Copy settings, press the Options button. Menu selections Options Quality Auto Text Photo Receipt Stack/Sort Stack A B A B B B A Sort B B A B A B A Brightness Increase the brightness to make the text lighter . Decrease the brightness to make the text darker . Contrast Increase the contrast to make an image cleare ...
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Brother DCP-L2520DW - page 33
Menu selections Options Page Layout Off(1 in 1) 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) 2-sided (available only for certain models) Off 1sided→2sided L 1sided→2sided S 4 Copy 23 ...
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Brother DCP-L2520DW - page 34
Copy Multiple Pages on Both Sides of the Paper Y ou must choose a 2-sided copy layout from the following options before you can start 2-sided copying: Portrait 1–sided > 2–sided Long Edge Flip 1 2 1 2 1–sided > 2–sided Short Edge Flip 1 2 1 2 Landscape 1–sided > 2–sided Long Edge Flip 1 2 1 2 1–sided > 2–sided Short Edge ...
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Brother DCP-L2520DW - page 35
5 Press a or b to select one the following layout options, and then press OK . • 1sided→2sided L • 1sided→2sided S 6 Enter the number of copies. 7 Press Start to scan the page. If you are copying using the ADF , the machine feeds and scans the pages and starts printing. If you are copying using the scanner glass, go to the next step. 8 Afte ...
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Brother DCP-L2520DW - page 36
7 Press Start to scan the page. 8 After the machine scans the page, select the Yes or No option. Option Description Yes Press 1 or a to scan the next page. Place the next page on the scanner glass, and then press OK . No Press 2 or b when you have scanned all the pages. Copy Both Sides of an ID Card onto One Page Use the 2in1 (ID) Copy feature to c ...
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Brother DCP-L2520DW - page 37
Use the dial pad to enter the number of copies you want. • For DCP models Press a or b to enter the number of copies you want. 5 Press Start . The machine scans one side of the identification card. 6 After the machine has scanned the first side, turn over the identification card. 7 Press Start to scan the other side. 4 Copy 27 ...
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Brother DCP-L2520DW - page 38
Scan from Y our Computer (Windows ® ) There are several ways you can use your computer to scan photos and documents on your Brother machine. Use the software applications provided by Brother , or use your favourite scanning application. Save Scanned Documents and Photos to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows ® ) Sca ...
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Brother DCP-L2520DW - page 39
5 Click the File button. The scan settings dialog box appears. 6 Change the scan settings if needed, and then click Scan . The machine scans the document and saves the file in the folder you have selected. The folder opens automatically . For more information, see the Online User's Guide : Scan from Y our Computer Scan Using the Scan Button on ...
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Brother DCP-L2520DW - page 40
3 Press a or b to display the Scan to PC option, and then press OK . 4 Press a or b to display the File option, and then press OK . 5 If the machine is connected to a network, press a or b to display the computer where you want to send the document, and then press OK . 6 Do one of the following: • T o change the scan settings for this document, p ...
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Brother DCP-L2520DW - page 41
Before Faxing Set Y our Station ID Related Models: MFC-L2700DW Set the machine to print your Station ID and the fax's date and time at the top of each fax you send. 1 Press ( F AX ). 2 Press Menu . 3 Press a or b to display the Initial Setup option, and then press OK . 4 Press a or b to display the Station ID option, and then press OK . 5 Ente ...
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Brother DCP-L2520DW - page 42
Set T elephone Line Compatibility for Interference and V oIP Systems Related Models: MFC-L2700DW Problems sending and receiving faxes due to possible interference on the telephone line may be solved by lowering the modem speed to minimize errors in fax transmission. If you are using a V oice over IP (V oIP) service, Brother recommends changing the ...
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Brother DCP-L2520DW - page 43
• V oice calls will start the F/T ring to tell you to pick up the call. The F/T ring is a fast pseudo/double-ring made by your machine. Manual Mode ( Manual in the Machine's Menu) Manual Mode turns off all automatic answering operations unless you are using the BT Call Sign feature. T o receive a fax in Manual Mode lift the handset of the ex ...
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Brother DCP-L2520DW - page 44
Choose the Correct Receive Mode Related Models: MFC-L2700DW Y ou must choose a Receive Mode depending on the external devices and telephone services you have on your line. By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you select the correct mode. Do you want to use the telephone featu ...
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Brother DCP-L2520DW - page 45
7 Press Stop/Exit . • Fax and T elephone Problems on page 49 Related Information 6 Fax 35 ...
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Brother DCP-L2520DW - page 46
Set the F/T Ring T ime (Fast Double-ring) Related Models: MFC-L2700DW When you set the Receive Mode to Fax/T el Mode, if the call is a fax, your machine will automatically receive it. However , if it is a voice call, the machine will sound the F/T ring (fast double-ring) for the time you set in the F/T Ring T ime option. When you hear the F/T ring, ...
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Brother DCP-L2520DW - page 47
Store Numbers Related Models: MFC-L2700DW Store fax and telephone numbers in the machine for quick dialling and broadcasting faxes to groups. When you dial a stored number , the LCD displays the number . If you lose electrical power , the Address Book numbers that are in the machine's memory will not be lost. Store One T ouch Dial Numbers Rela ...
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Brother DCP-L2520DW - page 48
5 Press the One T ouch button you want to change or delete. 6 Do one of the following: • T o change the stored name and number: a. Press 1 . b. Edit the name and number: T o edit the stored name or number , press d or c to move the cursor to the character you want to change, and then press Clear . Enter the correct character , and then press OK . ...
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Brother DCP-L2520DW - page 49
T elephone Services and External Devices Related Models: MFC-L2700DW Y ou may be able to use the following services and connections with your Brother machine. These are summaries of ways to connect your machine. For details about each topic, see the Online User's Guide . V oice Mail Related Models: MFC-L2700DW If you have a voicemail service o ...
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Brother DCP-L2520DW - page 50
Send and Receive a Fax Using Y our Machine Send a Fax Related Models: MFC-L2700DW 1 Press ( F AX ). 2 Do one of the following: • Place the document face up in the ADF . (If you are faxing multiple pages, we recommend using the ADF .) • Place the document face down on the scanner glass. 3 Enter the fax number . • Using the dial pad Enter the f ...
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Brother DCP-L2520DW - page 51
4 Press Start . The machine scans and sends the document. If you placed the document on the scanner glass, follow the instructions in the table: Option Description Yes T o scan the next page, press 1 to select the Yes option, and then place the next page on the scanner glass. Press OK to scan the page. No(Send) When you have scanned the last page, ...
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Brother DCP-L2520DW - page 52
Fax Using Y our Computer (PC-F AX) Send Faxes from Y our Computer Related Models: MFC-L2700DW The Brother PC-F AX feature lets you send a file, created in any application on your computer , as a standard fax and even attach a cover page. For more information, see the Online User's Guide : PC-F AX Overview (Macintosh) 1 From your application se ...
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Brother DCP-L2520DW - page 53
1 Do one of the following: • (Windows ® XP , Windows Vista ® and Windows ® 7) Click Start > All Programs > Brother > Brother Utilities . Click the drop-down list and select your model name (if not already selected). Click PC-F AX Receive in the left navigation bar , and then click Receive . • (Windows ® 8) Click ( Brother Utilities ...
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Brother DCP-L2520DW - page 54
Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on. • All of the machine&ap ...
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Brother DCP-L2520DW - page 55
Find the Error Find the Solution Using the LCD xxxxxxxxxx Toner Low 1. Follow the messages on the LCD. 2. See the Online User's Guide : Error and Maintenance Messages 3. Visit Frequently Asked Questions (F AQs) on the Brother Solutions Center at http://support.brother .com Error and Maintenance Messages The most common error and maintenance me ...
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Brother DCP-L2520DW - page 56
Error Message Cause Action Drum ! The corona wire on the drum unit must be cleaned. Clean the corona wire on the drum unit. The drum unit or the toner cartridge and drum unit assembly is not installed correctly . Put the toner cartridge in the drum unit. Then reinstall the toner cartridge and drum unit assembly in the machine. Jam 2-sided The paper ...
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Brother DCP-L2520DW - page 57
Error Message Cause Action No Paper The machine is out of paper , or paper is not loaded correctly in the paper tray . Do one of the following: • Refill paper in the paper tray . Make sure the paper guides are set to the correct size. • Remove the paper and load it again. Make sure the paper guides are set to the correct size. • Make sure not ...
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Brother DCP-L2520DW - page 58
Error Message Cause Action Scan Unable XX The machine has a mechanical problem. • (MFC-L2700DW) T o prevent you from losing the received fax data in the machine's memory , transfer the data to another Fax machine or to your computer before turning off the machine. • Press and hold to turn of f the machine, and then turn it on again. • If ...
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Brother DCP-L2520DW - page 59
Fax and T elephone Problems Related Models: MFC-L2700DW If you cannot send or receive a fax, check the following: 1 Connect one end of the telephone line cord to the area labelled "LINE", and then connect the other end of the telephone line cord directly to a telephone wall socket. If you can send and receive faxes when the telephone line ...
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Brother DCP-L2520DW - page 60
T roubleshooting for Other Fax Problems Related Models: MFC-L2700DW Difficulties Suggestions Cannot receive a fax. If you are using a telephone answering machine ( External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly . 1. Set your answering machine to answer in one or two rings. 2. Record ...
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Brother DCP-L2520DW - page 61
Print or Scan Problems If you cannot print or scan a document, check the following: 1 All of the machine's protective parts have been removed. 2 The interface cables are securely connected to the machine and the computer . 3 The printer or scanner driver has been installed correctly . T o make sure the printer or scanner driver is installed on ...
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Brother DCP-L2520DW - page 62
connection setting is disabled. Enable the WLAN connection and set up the wireless network connection. For more information, see the Online User's Guide : Introduction to Y our Brother Machine If you cannot print on both sides of paper , check the following: 6 Change the paper size setting in the printer driver to A4. 52 ...
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Brother DCP-L2520DW - page 63
Document and Paper Jams Find the Jammed Document or Paper If your document or paper jams inside the machine, the LCD message or Status Monitor will help you to find it. 5 1 2 3 4 1. Document Jam 2. Jam Rear 3. Jam 2-sided 4. Jam T ray 5. Jam Inside Clear the Document Jam The Document is Jammed in the T op of the ADF 1 Open the ADF cover . 2 Pull th ...
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Brother DCP-L2520DW - page 64
Remove Small Paper Scraps Jammed in the ADF 5 Insert a strip of stiff paper , such as cardstock, into the ADF to push any small paper scraps through. If the document rips or tears, remove all small paper scraps to prevent future jams. 6 Press Stop/Exit . Clear the Paper Jam Always remove the remaining paper from the paper tray and straighten the st ...
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Brother DCP-L2520DW - page 65
3 Fan the stack of paper to prevent further jams, and slide the paper guides to fit the paper size. 4 Make sure the paper is below the maximum paper mark ( b b b ). 5 Put the paper tray firmly back in the machine. Paper is Jammed in the Output Paper T ray When the paper is jammed in the output paper tray , do the following: 1 Use both hands to open ...
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Brother DCP-L2520DW - page 66
Paper is Jammed at the Back of the Machine If the machine's control panel or the Status Monitor indicates that there is a jam in the back (Rear) of the machine, complete the following: 1 Leave the machine turned on for 10 minutes. This allows the internal fan to cool the extremely hot parts inside the machine. 2 Open the back cover . 3 Pull th ...
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Brother DCP-L2520DW - page 67
5 Close the fuser cover . Make sure the blue tabs at the left and right sides lock into place. 6 Close the back cover until it locks in the closed position. Paper is Jammed inside the Machine If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, complete the following: 1 Leave the machine turned ...
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Brother DCP-L2520DW - page 68
W ARNING HOT SURF ACE The machine's internal parts will be extremely hot. W ait for the machine to cool down before touching them. 4 Pull out the jammed paper slowly . 5 Install the toner cartridge and drum unit assembly into the machine. 6 Close the front cover . 58 ...
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Brother DCP-L2520DW - page 69
Paper is Jammed in the 2-sided T ray If the machine's control panel or the Status Monitor indicates that there is a jam in the 2- sided paper tray , do the following: 1 Leave the machine turned on for 10 minutes. This allows the internal fan to cool the extremely hot parts inside the machine. 2 Pull the paper tray completely out of the machine ...
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Brother DCP-L2520DW - page 70
6 If paper is not caught inside the 2-sided tray , open the back cover . W ARNING HOT SURF ACE The machine's internal parts will be extremely hot. W ait for the machine to cool down before touching them. 7 Use both hands to gently pull the jammed paper out of the back of the machine. 8 Close the back cover until it locks in the closed position ...
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Brother DCP-L2520DW - page 71
How to Enter T ext on Y our Brother Machine DCP-L2500D/DCP-L2520DW/DCP-L2540DN When setting certain options, such as the Network Key , you must enter characters on the machine: • Hold down or repeatedly press a or b to select a character from this list: 0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ(space)!"#$ %&'()* ...
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Brother DCP-L2520DW - page 72
Press button One time T wo times Three times Four times Five times 2 A B C 2 A 3 D E F 3 D 4 G H I 4 G 5 J K L 5 J 6 M N O 6 M 7 P Q R S 7 8 T U V 8 T 9 W X Y Z 9 • Inserting spaces T o enter a space in a fax number , press c once between numbers. T o enter a space in a name, press c twice between characters. • Making corrections If you entered ...
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Brother DCP-L2520DW - page 73
Supplies When the time comes to replace supplies such as the toner or drum, an error message will appear on your machine's control panel or in the Status Monitor . For more information about the supplies for your machine, visit http://www .brother .com/original/index.html or contact your local Brother reseller . The toner cartridge and drum un ...
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Brother DCP-L2520DW - page 74
C Index A ADF (Automatic Document Feeder)...21 , 24, 29, 40 Automatic fax receive................................. 32, 34 C Control Panel Overview......................... 1 Copy.................................................... 21 settings............................................ 22 D Date and time.................................... ...
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Brother DCP-L2520DW - page 75
V V oice Mail............................................ 39 V oIP systems................................. 32, 39 V olume................................................... 9 C Index 65 ...
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Brother DCP-L2520DW - page 76
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Brother DCP-L2520DW - page 77
These machines are approved for use in the country of purchase only . Local Brother companies or their dealers will support only machines purchased in their own countries. LEM598004-01 UK V ersion A ...
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