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AT&T E5960 - page 1
User Manual (P ar t 2) 5.8 GHz Cor dless Speak erphone/ Answ ering System E5960C with Caller ID & Call W aiting 91-5928-10-00_E5960C CIB_R0.qxd 2/13/1950 7:21 PM Page 1 ...
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AT&T E5960 - page 2
Copyright © 2004 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. STOP! See page 7 for easy instructions. You must install and charge the battery before using the telephone. Add new handsets to make your phone more versatile (see page 38) Yo ...
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AT&T E5960 - page 3
1 T ab le of contents User Manual (P ar t 2) 5.8 GHz Cor dless Speak erphone/ Answ ering System E5960C Getting Started Quick reference guide ........................2 Parts checklist .......................................4 Before you begin ..................................5 Telephone base installation................6 Battery installation & c ...
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AT&T E5960 - page 4
2 Getting Started NavKey Press center button to display menus. Press NavKey buttons to navigate through menus. Press center button to select menu item highlighted. Quick r eference guide Speaker Press to activate handset speaker- phone. Press again to switch call back to earpiece. Softkeys Press a softkey to select a menu item displayed just above ...
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AT&T E5960 - page 5
3 Getting Started Quick r eference guide Answering system controls (see pages 30-38) ON/OFF ..................Press to turn answering system on or off. DELETE ..................Press to delete message currently playing. TIME SET ................Press to set the answering system clock. MENU ......................Press to review or change answering s ...
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AT&T E5960 - page 6
4 Getting Started P ar ts checklist Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Telephone base Telephone handset Power adapter Belt clip Battery compartment cover Batteries Long telephone line cord Short ...
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AT&T E5960 - page 7
5 Getting Started Befor e y ou begin About Caller Identification Caller ID with Call Waiting features in this telephone let you see who’s calling before you answer the phone, even when you’re on another call. These features require services provided by your local telephone company. Contact your telephone service provider if: • You have both C ...
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AT&T E5960 - page 8
6 Getting Started T elephone base installation Install the speakerphone base as shown below. Choose a location away from electron- ic equipment, such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Plug power cord transformer into electrical outlet. Plug long telephone line cord into telephon ...
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AT&T E5960 - page 9
DID YOU KNOW? Optional spare batteries can be kept charged in the base, for quick replacement when handset batteries become depleted (see page47 7 Getting Started Batter y installation & charging After installation, place the handset in the base and allow batteries to charge for 12 hours before use. You can keep batteries charged by returning t ...
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AT&T E5960 - page 10
8 Getting Started W all mounting The speakerphone base can be installed on any standard wall-phone outlet as shown below. Choose a location away from electronic equipment, such as personal comput- ers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Plug power cord transformer into electrical outlet. Connect cords ...
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AT&T E5960 - page 11
9 Getting Started Belt clip & optional headset Install belt clip as shown below if desired. For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results use an AT&T 2.5 mm headset. Snap belt clip into notches on side of handset. Rotate and pull to remove. Plug 2.5 mm heads ...
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AT&T E5960 - page 12
10 Telephone Operation Basic handset operation Making and answering calls To answer a call, press PHONE or any dial pad key. To make a call, press PHONE , then dial a number. Press OFF to hang up. To preview numbers before dialing, enter numbers first, then press PHONE to dial. Press the left NavKey to make corrections as you are entering numbers. ...
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AT&T E5960 - page 13
11 Telephone Operation Basic base operation Answering calls To answer an incoming intercom page or external call, press SPEAKERPHONE . Press SPEAKERPHONE again to hang up. Hold and mute Press HOLD to place a call on hold. Press SPEAKER- PHONE to resume the call. Press MUTE to silence the microphone. You will be able to hear, but your caller will no ...
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AT&T E5960 - page 14
12 Telephone Operation Options while on calls To adjust volume or sound quality Press VOLUME buttons on the handset or the base to adjust listening volume. Each button press raises or lowers volume by one level. During a handset call you can press SOUND SELECT to change sound quality. You can choose Natural Audio, Bass Boost, Mid Boost or Treble Bo ...
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AT&T E5960 - page 15
13 Telephone Operation Inter com calls Intercom calls The intercom allows conversation between the handset and base, or between handsets if you have registered additional handsets for use with your system. Use the NavKeys to select INTERCOM at the handset, or press the INTERCOM button on the base. Press the INTERCOM button at a handset or at the ba ...
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AT&T E5960 - page 16
14 Telephone Operation Handset scr een images This feature allows you to select an image or design as “wallpaper” to be displayed in the background of your handset display screen. Press the middle NavKey button to display the menu, use navigation buttons to highlight PICTURES , then press the middle button again to select this option. Choose a ...
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AT&T E5960 - page 17
15 Telephone Operation Handset sounds & aler ts Note: After selecting any option below, press the middle Navkey button to confirm your choice. Vibrate (silent call alerting) When on, the phone vibrates to signal an incoming call or intercom page. This can be useful in situations where ring tones are undesirable, or in noisy environments where r ...
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AT&T E5960 - page 18
16 Telephone Operation Handset settings Note: After selecting any option below, press the middle Navkey button to confirm your choice. Appearance At this menu you can choose one of four display screen background colors. Set time Select this menu to set the time displayed on screen. You must enter four digits (09:23). Using the NavKey, press the DOW ...
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AT&T E5960 - page 19
17 Telephone Operation Base settings Note: After selecting any option below, press the middle Navkey button to confirm your choice. Ringer volume At this menu you can set a default ring volume level (1-6), or turn off the ringer. Ringer melody This feature allows you to customize the incoming call alerter. The menu includes options for 8 ringing st ...
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AT&T E5960 - page 20
18 Directory 1 Phonebook Memory capacity The handset phonebook can store up to 50 entries. Each entry can contain a number up to 32 digits, and a name up to 16 letters long. If you subscribe to Caller ID service from your local telephone company, you can select a picture to be displayed with each phonebook entry. You can also select a distinctive r ...
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AT&T E5960 - page 21
19 Handset Phonebook New phonebook entries To enter a name Press dial pad buttons once for the first letter, twice for the second, three times for the third. Continue for lower-case letters. To enter a number, continue pressing the button until the number appears. The cursor moves to the right when you press another dial pad button or the RIGHT Nav ...
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AT&T E5960 - page 22
20 Handset Phonebook Phonebook sear ch You can use the NavKey buttons to browse through the phonebook, or search to find a specific entry. You can press CANCEL at any time to exit the directory. To browse through the directory To browse, press UP or DOWN NavKey buttons to scroll through all entries one by one. To search alphabetically To shorten yo ...
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AT&T E5960 - page 23
21 Handset Phonebook T o dial, edit or delete entries To edit a listing When any phonebook entry is displayed, press EDIT to modify the entry. You can change the name, number, distinct ringer setting or picture by following the steps on page 19. To dial a number Press PHONE (or SPEAKER ) to dial the displayed number. To delete an entry Press DELETE ...
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AT&T E5960 - page 24
22 Handset Calls Log Calls Log 1 Handset Calls Log The Calls Log keeps track of calls you’ve made and received, and even lets you check voice messages from your handset. Use the NavKey controls to select Calls Log, then make a selection from the list displayed: Review Messages (see next page) Play or delete voice messages. Review CID Log (see pag ...
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AT&T E5960 - page 25
23 Handset Calls Log Re view v oice messag es At this menu you can use your handset to hear your memos, or voice messages callers have left in your base answering system (see pages 35-43). Playback options At the Messages screen, use the NavKey to control message playback: • Press the LEFT NavKey to repeat the message cur- rently playing. Press t ...
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AT&T E5960 - page 26
24 Handset Calls Log T o r evie w y our call log How Caller ID works If you subscribe to Caller ID service, information about each caller will be displayed after the first ring. You can review the log to find out who has called, return the call without dialing, or transfer the caller’s name and number into your phonebook. The call log can store u ...
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AT&T E5960 - page 27
25 Handset Calls Log T o dial a call log entry When any Caller ID screen is displayed, press PHONE (or SPEAKER ) to dial the number exactly as it appears on the screen. Dialing options Caller ID numbers may appear with an area code that may not be required for local calls. If the number displayed is not in the correct format, you can change how it ...
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AT&T E5960 - page 28
26 Handset Calls Log T o r evie w y our redial lo g About the redial memory You can review the redial log to see what numbers you’ve recently called, redial, or copy the number into your phonebook. The handset remembers the last 10 numbers you call. Each time you make a call the oldest entry is deleted to make room for a new one. To review your r ...
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AT&T E5960 - page 29
27 Base Calls Log How Caller ID works If you subscribe to Caller ID service, information about each caller will be displayed after the first ring. You can review the log to find out who has called, return the call without dialing, or transfer the caller’s name and number into your phonebook. The call log can store up to 50 entries. Calls are dis- ...
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AT&T E5960 - page 30
28 Base Calls Log T o r evie w y our call log To review your call log The most recent call is displayed first. Use the arrow buttons to scroll through the list as shown at left. To return a call Press SPEAKERPHONE to call the person currently displayed (see page 29 for important dialing options). To delete an entry Press DEL to choose an option. Se ...
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AT&T E5960 - page 31
29 Base Calls Log T o dial a call log entry When any Caller ID screen is displayed, press SPEAKERPHONE to dial the number exactly as it appears on the screen. Dialing options Caller ID numbers may appear with an area code that may not be required for local calls. If the number displayed is not in the correct format, you can change how it is dialed. ...
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AT&T E5960 - page 32
30 Answering System Operation Answering System Operation Message capacity The answering system can record up to 99 messages, depending on how long each message is. Individual messages can be up to 4 minutes long, but total maximum recording time is 25 minutes. Messages will remain available for replay until you delete them. Handset access In additi ...
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AT&T E5960 - page 33
31 Answering System Operation Da y and time announcements To set day and time Before playing each message, the answering system announces the day and time the message was received. Before using the answering system, you should follow the steps at left to set the day and time, so messages are dated correctly. The system uses voice prompts to guide y ...
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AT&T E5960 - page 34
32 Answering System Operation Outgoing announcements Outgoing announcements are the messages callers hear when calls are answered by the answering system. The phone is pre-programmed with an announcement that answers calls with “Hello. Please leave a message after the tone.” You can use this announcement, or replace it with a recording of your ...
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AT&T E5960 - page 35
33 Answering System Operation Announce Only mode In Announce Only mode, callers hear an announcement but cannot leave messages. This option is useful, for example, to notify callers that you will be away for an extended period and request that they call back after a certain date. To turn Announce Only on or off Press MENU repeatedly until you hear ...
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AT&T E5960 - page 36
34 Answering System Operation Changing featur e options Menu features can be changed to customize how the answering system operates. Press MENU repeatedly to hear each feature. Press CHANGE when you hear the feature you want to modify. Feature options (Default settings underlined) System announces: Feature description: 1 MENU 3 MENU Or Press until ...
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AT&T E5960 - page 37
35 Answering System Operation Messag e pla yback Press PLAY/STOP to hear messages. The system announces the number of messages, then begins playback. If you have new messages waiting, you will hear only the new messages (oldest first). If there are no new messages, the system will play back all messages (oldest first). Announcements • When playba ...
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AT&T E5960 - page 38
36 Answering System Operation Recording and pla ying memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else if others in your household use the answering system. To record a memo Follow the steps at lef ...
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AT&T E5960 - page 39
37 Answering System Operation Messag e windo w displa ys The message window usually displays the total number of memos and incoming messages. See list below for explanation of other displays in this window. Message window displays 0 No messages waiting. 1-98 Number of messages/memos, or message currently playing (see page 35). 10-99 Current Remote ...
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AT&T E5960 - page 40
38 Answering System Operation 1 Remote access A 2-digit security code is required to access your answering system from any touch-tone phone. This code is “19” by default; see page 34 to change it. Dial your telephone number from any touch-tone phone. 2 When system answers, enter 2- digit Remote Access Code (“19” unless you have changed it). ...
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AT&T E5960 - page 41
39 Appendix Displa y scr een status icons Handset status icons REDIAL CID LOG 2:10 PM 1 Base status icons Spare battery charging. Ringer off. Battery power levels Battery fully charged. Approximately half power remaining. Battery power is low; should be recharged soon. (flashing) Battery power is very low and must be recharged. REDIAL MENU MEM Phon ...
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AT&T E5960 - page 42
40 Appendix Confirmation tone (“Happy” tone) Handset registration or programming command successfully completed. Out of Range tone (multiple beeps at 1-second intervals) The handset is out of range. Move closer to the base. “Beeeeeeeeep” (1 long beep) Error tone (current operation has been unsuccessful; try again). Aler t tones and indicato ...
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AT&T E5960 - page 43
41 Appendix Adding ne w handsets This product is compatible with the AT&T E580-1 and E580-2 Expansion Handset. You telephone can accommodate up to 8 cordless handsets (E580-1 or E580-2). You can add new handsets (sold separately) at any time. Up to 4 handsets at a time can be used. REDIAL MENU MEM CALLS LOG BASE SETTINGS DISPLAY BASE-ID ^ OK V ...
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AT&T E5960 - page 44
42 Appendix Charging spar e batteries Optional spare batteries (sold separately) can be kept charged in the base, for quick replacement when handset batteries become depleted. In the event of a power failure, the charged batteries in the base will allow you to make and receive calls from the cordless handset for up to 2.5 hours. Spare batteries req ...
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AT&T E5960 - page 45
43 Appendix In case of difficulty If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com , or call 1 800 222–3111. Telephone does not work at all • Make sure batteries are installed and charged correctly (see page 7). • Make sure the AC adapter is plugged in ...
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AT&T E5960 - page 46
44 Appendix If you lose a call after changing channels Incomplete messages • You were probably almost out of range. Move closer to the base before changing channels. Before placing another call, set the hand- set in the base for at least 15 seconds. • If a caller leaves a very long message, part of it may be lost when the system disconnects the ...
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AT&T E5960 - page 47
45 Appendix A AC adapter, 6 Access code, 34,38 Alert tones, 40 Answering calls, 10, 11 Answering system, 30 announce only, 33 delete messages, 35,38 feature options, 34 handset access, 23 outgoing announcement, 32,38 memos, 36 message window, 37 play messages, 35,38 remote access, 38 remote access code, 34,38 Antenna, 7 B Battery charging, 7, 42 Ba ...
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AT&T E5960 - page 48
46 Appendix N Names, enter into phonebook, 19 search for, 20 New handsets, 41 Number of rings before answer, 34 O On/off button, 30 Operating range, 5 Outgoing announcement, 32 Out of range, 5 P Paging, 13 Phonebooks, handset phonebook, 18 dial number, 21 edit entries, 21 name search, 20 new entries, 19 Pictures, 14 Playback (messages), 35 Problems ...
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AT&T E5960 - page 49
47 Appendix T echnical specifications RF Frequency Band (Handset to Base) 2400 MHz — 2483.5 MHz Sensitivity -93 dBm RF Frequency Band (Base to Handset) 5725 MHz — 5850 MHz Channels 95 Channel Spacing 864 KHz Base Unit Voltage (AC Voltage, 60Hz) 96 — 127 Vrms Base Unit Voltage (AC Adapter Output) 7 Vdc @1A Handset Voltage 2.4 Vdc (2 x AA NiMH ...
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AT&T E5960 - page 50
48 Appendix Your package includes a handy wallet card to help you remember access commands you can use to control your answering system from any touch-tone telephone. If you misplace this card, just clip and save the card below. Remote access wallet card Fold here. Cut along dotted line. Action Remote Command Voice help menu ...................... ...
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AT&T E5960 - page 51
Copyright © 2004 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 1 AT&T 06/04. 91-5928-10-00 www .telephones.att.com 91-5928-10-00_E5960C CIB_R0.qxd 2/13/1950 7:21 PM Page 49 ...
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