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Compaq 250029-001 - page 1
M y Presar io - Getting Star ted compaq.c om/ athome 250029-001 ...
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Important Service Information F or the fastest pa th to the right an sw ers, go to compaq. com/con sumersupp ort . At this site you wil l f ind online services to assist with y our hardw are a nd softwa re related questions, issu es, and prod uct need s. Compaq of fers th e follo wing on line services for y our Presa rio produc t: • Driv e rs and ...
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Regulatory Compliance Notices F ederal Comm unications Commis sion Notice This equi pment has been te sted and found t o comply with the limits for a Cl ass B digital device, pursu ant to Part 15 of the FCC Rules. These limit s are des igned to pro v ide re asonab le pr otect ion ag ainst harmf ul inter ference in a resi denti al installatio n. Thi ...
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m IMPOR T ANT SAFETY INSTR UCTIONS When using this device, basic safet y precaution s should alw ays be follo wed to reduce the ri sk of f ire, electric shock and injur y to persons, including the following: 1. Do not use thi s product near water , for examp le, near a ba th tub, wash bo wl, kitchen sink or l aundr y tub, in a wet baseme nt or near ...
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If trouble is experi enced w ith this Com paq e quipmen t, call Com paq at 1-8 00-OK -COMP A Q or 1-800 -652-66 72. If the equipm ent is causing harm to the teleph one ne twork, the telep hone company may reque st that you disconnec t the e quipm ent until the problem is resolved. Y ou should only perform repai rs to the equipme nt specif ically di ...
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MY P RESAR IO –G ETTING S TA RTED C ON TENTS - I C Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Symbols and Graphics Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2 Computer Illustrations and Features . . . . . . ...
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C ONTEN TS - II MY P RESAR IO –G ETTING S TA RTED Keyboard Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Getting to Know the Standar d Keyboard Keys . . . . . . . . . . . . . . . . . . 2-4 Keyboard Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
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MY P RESAR IO –G ETTING S TA RTED C ONT ENTS - III Disk Drive, Hard Drive, CD-ROM, CD-RW, DVD-ROM, and DVD-R/RW Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15 Using the Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15 Using the Hard Drive ...
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C ONTEN TS - IV MY P RESAR IO –G ETTING S TA RTED Chapter 4 Common Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Print Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Using the Menu to Print . . . . . . . ...
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MY P RESAR IO –G ETTING S TA RTED C ONT ENTS - V Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 CD-ROM, CD-RW, DVD-ROM , or DVD-R/RW Drive . . . . ...
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C ONTEN TS - VI MY P RESAR IO –G ETTING S TA RTED ...
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M Y P RES ARIO —G ETTING S TARTED I NTRODUCTI ON 1-1 1 In tr oduc tion Congratulati ons! As the o wner of a ne w Compaq I nternet PC, you ha v e joined t he w orld wide community of Presar io computer users. Once y our comput er is set up a nd connect ed to t he Inte r net, you can e xplore v ast regi ons of information, e ntertainment, and onlin ...
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1-2 I NTROD UCTION M Y P RESARI O —G ETTI NG S TARTE D The foll o wing w ords and symbols ha ve special meaning in this guide and in the CD doc umentation : F ailure to fol lo w dir ections ma y result i n bodil y harm or loss of life. Understandi ng the background or concep t ma y help y ou solve a prob lem. Helpful hi nts make using y our com p ...
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M Y P RES ARIO —G ETTING S TARTED I NTRODUCTI ON 1-3 Warranty Certificate The war ra nty detai ls Co mpaq ’ s com mitme nt to repa ir or repla ce parts during the w ar ranty pe riod and lis ts important Compaq telepho ne numbers. In the event of a mec hanical pr ob lem, contact Compaq, not t he r etai ler w ho sold yo u the comput er . K eep th ...
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1-4 I NTROD UCTION M Y P RESARI O —G ETTI NG S TARTE D Safety and Comfort The My Pr esario—Learning Mor e CD contains safety and comfort information on ho w to: ➜ Set up y our w ork area for maximum comfort. ➜ Practi ce good posture , hand positi on, w ork habit s, and health habits wh ile using y our compu ter . ➜ Use a grounding pl ug t ...
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M Y P RES ARIO —G ETTING S TARTED I NTRODUCTI ON 1-5 Using the My Presario—Learning More CD 1. Inser t the My Pr esario— Learning Mor e CD into the CD-R OM driv e. The CD will run automati call y and th e ma in pa ge w ill b e displa yed. Note: If the CD does not run automatically , c lick the St art butto n, s elect Run , an d ty pe E:autoru ...
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1-6 I NTROD UCTION M Y P RESARI O —G ETTI NG S TARTE D ...
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M Y P RES ARIO —G ETTING S TARTED U SIN G Y OUR C OMPUT ER 2-1 2 Using Y our Co m p u t e r In this chapter , you le arn about the f ollo wing exci ting, easy-t o-use fea tures of y our comput er: ➜ Computer: Be come familiar with all the compone nts on the fro nt and back of y our computer . ➜ K e yboard: Learn about all the k eyboar d’ s ...
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2-2 U SING Y OUR C OMPUTER M Y P RES ARIO —G E TTING S TARTE D What’s in Front (5000 Series)? 1 CD-R/R W or D VD-R/R W dri ve 2 Disk dri v e 3 T w o USB conne ctors for connecti ng USB dev ices (varies by mo del )—po r ts fo r connecti ng periphera l dev ices, such as ga mepa ds, j o ysti cks, and video cameras 4 P o w er bu tton 5 CD st ora ...
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M Y P RES ARIO —G ETTING S TARTED U SIN G Y OUR C OMPUT ER 2-3 What’s in Front (8000 Series)? 1 CD-R/R W or D VD-R/R W dri ve 2 Disk dri v e 3 P o w er bu tton 4 T w o USB conne ctors for connecti ng USB dev ices (varies by mode l)— por ts for c onne cti ng p eriph era l de vices, su ch as gamep ads, jo ysticks, and vi deo cameras 5 1394 port ...
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2-4 U SING Y OUR C OMPUTER M Y P RES ARIO —G E TTING S TARTE D Getting to Kn ow th e Standard Keyb oard Keys Some ke ys ha ve special functions w hen us ed alone or combined with othe r ke ys. These functions va ry depending on the p ro gram you are usi ng. Note: Style of keyboar d may vary by model. Keyboard Basics The s tan dard keys perf or m ...
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M Y P RES ARIO —G ETTING S TARTED U SIN G Y OUR C OMPUT ER 2-5 The ke yboard buttons ar e sho wn in the fo llo w ing il lustrat ion. They are discu ssed in det ail on t he follo wing pages. Using CD/ DV D Con tr ol Butt ons Note: Button s may vary by model. Keyboard Buttons The ke yboard buttons mak e it eas ier and fast er to get on the In ter n ...
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2-6 U SING Y OUR C OMPUTER M Y P RES ARIO —G E TTING S TARTE D Using Internet Zone Buttons Note: Button functions may vary by model and by region. Keyboard Buttons, cont. W it h the press of a ke yboard button, y ou can get on the Inter n et f ast, r ead your e-mail, or check out t he lates t in ent er tain men t. Depending on w hich Inter n et S ...
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M Y P RES ARIO —G ETTING S TARTED U SIN G Y OUR C OMPUT ER 2-7 Customizing the Internet Zone Buttons 1. F rom the W indo ws desktop, clic k the Start button then click Contr ol P ane l . Th e Co ntro l Panel w in do w is displ a yed. 2. In the Co ntrol Panel , cli ck Printers and Other Har d w ar e then cl ick the Eas y Access Buttons ÿ icon. A ...
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2-8 U SING Y OUR C OMPUTER M Y P RES ARIO —G E TTING S TARTE D Assig ning the My Program Butt on 1. Pr ess the My Program D button 1 . The Compaq Eas y Access Butt on Setting s dialo g bo x is d ispla y ed. 2. Se lect Launch a ne w pr ogram or Launch a n ew w ebsite , th en click Next . 3. I f yo u selecte d Launch a ne w pr ogr am , select eithe ...
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M Y P RES ARIO —G ETTING S TARTED U SIN G Y OUR C OMPUT ER 2-9 Putting Your Computer into Stand By Press t he Stand By E butt on 1 on the k eyboa rd and your computer g oes into S tand By mode. Res uming from Stand By Press t he Pow e r button 1 on the front o f you r computer to r esume from Stand By mode . Note: On some models, you can resume f ...
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2-10 U SING Y OUR C OMPUTER M Y P RES ARIO —G E TTING S TARTE D Understanding the Syst em Status Lights The syste m status l ights ar e sho wn in the foll o wing il lustrat ion, and the f unction of each light is ex plained. System Status Lights The syst em lights o n the ke yboard pr o vide a quick status of your computer an d ke yboar d settin ...
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M Y P RES ARIO —G ETTING S TARTED U SIN G Y OUR C OMPUT ER 2-11 Understanding the Smart Credit Card Internet Keyboard The S mar t Cred it Car d Inte r net Keyboard has the sa me fe ature s as the s tandard ke yboar d with the a ddition o f a Sm ar t Credit Card but ton 1 and a Smart Card terminal 2 . Note: The Smar t Credit Card Internet Keyboard ...
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2-12 U SING Y OUR C OMPUTER M Y P RES ARIO —G E TTING S TARTE D Installing the Wirel ess Wheel Mouse Note: Before usin g your wireless wheel mouse, ref er to the Comfort Guidelines on the Log itech W eb site at: logi tech.com/cf /support/comf ortguide.cfm 1. Remo ve the battery compartment co ver by pressi ng the tab on the bottom of the mouse 1 ...
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M Y P RES ARIO —G ETTING S TARTED U SIN G Y OUR C OMPUT ER 2-13 Making Screen Selections Click b y pre ssing and releasi ng the left mous e button quick ly one time. Y ou will hear a single c licking sou nd. Opening Softw are and Files Doub le-clic k b y quickl y pre ssing and re lea sing t he le ft mo use b utto n twice . Scrolling Click (a nd h ...
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2-14 U SING Y OUR C OMPUTER M Y P RES ARIO —G E TTING S TARTE D Autoscrolling 1. Ope n a pro gram and pres s the scroll wheel to be gin autos croll ing . 2. Mo ve the mou se once in the direct ion y ou w ant to scr oll (ve r tical ly , horiz ontall y , or diagonal l y). The farther y ou mo ve the cu rsor f rom th e starting point , the faster the ...
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M Y P RES ARIO —G ETTING S TARTED U SIN G Y OUR C OMPUT ER 2-15 Using the Disk Drive 1. Hol d a flopp y d isk with the label fac ing up and t he ar ro w on the disk point ing to ward the dr iv e; the n gen tl y push the disk into the dri v e. 2. T o remo ve a flopp y disk , press t he Eject but ton 1 on the di sk dri v e. m Caution: W ait until t ...
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2-16 U SING Y OUR C OMPUTER M Y P RES ARIO —G E TTING S TARTE D Inserting a CD or DVD into the CD-ROM, CD-RW, DVD-ROM, or DVD-R/RW Drive (number and sty le of drives v ary by model) Note: Y our computer must be turned on be fore you c an in sert o r rem ove a disc. 1. Pr ess the Loa d/Eject button 1 to open the dr iv e. 2. Care fully lif t the d ...
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M Y P RES ARIO —G ETTING S TARTED U SIN G Y OUR C OMPUT ER 2-17 Removing a Disc from a Drive 1. Pr ess the Loa d/Eject button 1 to open the dri ve . 2. Care fully lif t the C D or th e D VD from the dri ve. 3. Pr ess the Loa d/Eject button on the fr ont of th e dri ve to close t he door . 4. St ore the di sc in it s protecti ve case or in the st ...
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2-18 U SING Y OUR C OMPUTER M Y P RES ARIO —G E TTING S TARTE D Playing a DVD-ROM Movie 1. F or the bes t performance, c lose all running pr o g rams befo re inse r ting a D V D mo vie . Inse rt the D VD d isc in to the D VD-R OM or D VD-R/R W dri ve. P la yback be gins auto maticall y . 2. I f pla yback do es not b egin aut omaticall y , click t ...
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M Y P RES ARIO —G ETTING S TARTED U SIN G Y OUR C OMPUT ER 2-19 Creating Your Own CDs CDs are created using t he Easy CD Creator softw are (a v ailab le on select models). V arious uses of the CD-R W driv e are sho wn belo w . Note: Conf irm that the Easy CD Creator soft ware is inst alled before you begin trying to create CDs. The Easy CD Cre at ...
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2-20 U SING Y OUR C OMPUTER M Y P RES ARIO —G E TTING S TARTE D ...
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M Y P RES ARIO —G ETTING S TARTED W EL COME TO THE W EB 3-1 3 We l c o m e t o the W eb In jus t a few mom ents, you will be on the W orld W ide W eb . It is estimat ed that thous ands of ne w users wi ll join y ou i n connecti ng to the Inter n et for the ver y f irst time ! In this chapter , you be gin to expl ore the e ndless pos sibili ties o ...
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3-2 W ELCOME TO THE W EB M Y P RES ARIO —G E TTING S TARTE D What Is the Internet? Millions of documents, pi ctures, softw ar e, and ente rtainment f iles are a vailab le f or y ou to use o n the W orld W i de W e b . Y our ne w Presa rio co mes comp let e with e verything you ne ed to get up and running on the I nternet in just 10 minutes! Then, ...
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M Y P RES ARIO —G ETTING S TARTED W EL COME TO THE W EB 3-3 Connecting with AOL If y ou ha ve chosen A O L as y our ISP a nd complete d “Settin g the Internet Butt ons to A OL,” press t he Instant Internet y button to access th e A OL home pag e. The appearanc e of your screen v aries with the vers ion of A OL. Search ing the W eb Using AOL 1 ...
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3-4 W ELCOME TO THE W EB M Y P RES ARIO —G E TTING S TARTE D Setting Up Outlook E xpress E-mail 1. Pr ess the Instant E -mail ƒ button on t he Internet ke yboard. Note: If the Internet Connection Wizard starts, Outloo k Express is not preco nf igured and you must go thro ugh the co nfigur ation process. Contact y our ISP for the proper config ur ...
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M Y P RES ARIO —G ETTING S TARTED W EL COME TO THE W EB 3-5 Understanding E-mail Addresses Some ISPs all o w y ou to pick an e-mail address , but others require yo u to fol lo w a se t pattern: ➜ your na me ➜ @ ➜ ISP server name ISP names c an be longer and more co mplex, but basical ly an ything t o the right o f the @ sign is the ISP serv ...
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3-6 W ELCOME TO THE W EB M Y P RES ARIO —G E TTING S TARTE D Sending an E -mail Using Outlook Exp ress 1. Pr ess the Instant E -mail ƒ button on t he Internet ke yboard. 2. Cl ick the New Mai l Message icon 1 . 3. T y pe the reci pie nt’ s e-m ail addr ess i n th e To box 2 . 4. T ype the subject of your message i n the Subject box 3 . 5. T y ...
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M Y P RES ARIO —G ETTING S TARTED W EL COME TO THE W EB 3-7 Sending an E -mail Using AOL 1. Pr ess the Instant E -mail ƒ button on t he Internet ke yboard. 2. Cl ick the Write icon o n the A OL toolbar . 3. T y pe the reci pie nt’ s e-m ail addr ess i n th e Send To box 1 . 4. T ype the subject of your message i n the Subject box 2 . 5. T y pe ...
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3-8 W ELCOME TO THE W EB M Y P RES ARIO —G E TTING S TARTE D Reading You r Outlook Express E-mail M essages 1. Pr ess the Instant E -mail ƒ button on t he Internet ke yboard. 2. Cl ick Inbox . New mes sages appear i n bold type . 3. Double -cli ck the mess age to displa y the messag e tex t. 4. Cl ick the Cl ose P button in the up per ri ght cor ...
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M Y P RES ARIO —G ETTING S TARTED W EL COME TO THE W EB 3-9 Restricting Internet Content 1. On t he W indo ws desktop, click Start , then click Control Pan el . 2. In the Co ntrol Panel , cli ck Network and Intern et Connection s , then cl ick Intern et Op tio ns . 3. Cl ick the Cont ent tab 1 . 4. In the Cont ent Advi sor area click Enable 2 . 5 ...
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3-10 W ELCOME TO THE W EB M Y P RES ARIO —G E TTING S TARTE D ...
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M Y P RES ARIO —G ETTING S TARTED C OM MON T ASKS 4-1 4 C ommon Ta s k s In thi s chap ter, y ou l ear n h o w to per for m some of the more common acti vities with y our ne w Inte r net PC. More detai ls about these and other e v eryda y acti vities can be found on t he My Pr esario —Learning Mor e CD . In This Chapter Print Basics, 4-2 Games ...
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4-2 C OMMON T A SKS M Y P RESARIO —G ETTIN G S TARTED Using the Menu to Print 1. Cl ick File on the me nu b ar . 2. Cl ick Print . The Print dialog box is di splayed. 3. Se lect the printin g options y ou w ant. ➜ Conf ir m wh ich printer you a re print ing to. ➜ Choose the page range to print: • All pages • The current page y ou are view ...
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M Y P RES ARIO —G ETTING S TARTED C OM MON T ASKS 4-3 Playing Games Y our computer ca me with se ver al W indo ws games prei nstalled , and man y more ar e a v ailab le for purchase o r b y do wnload ing them from the Internet. Y ou can pla y g ames online wit h other pla yers fr om all o ver the w orld. Note: Before pu rchasing a game, check th ...
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4-4 C OMMON T A SKS M Y P RESARIO —G ETTIN G S TARTED Installing Software from a CD, DVD, or Disk 1. Cl ose all open p ro grams, and foll o w th e instal lation instruction s for tha t soft war e. 2. F rom the W indo ws desktop, click the Start butto n then click Control Panel . 3. Double -cli ck the Add or Remove Pro grams icon. The Ad d or Remo ...
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M Y P RES ARIO —G ETTING S TARTED C OM MON T ASKS 4-5 Installing Software Downloa ded from the Internet 1. Befo re you s tar t download ing , note the locatio n on the har d dri ve w here the f iles will be stored. Also, be sur e that y ou ha v e enough hard dri ve space ava i l a b l e . 2. Af ter the d o wnload is co mplete, terminate y our In ...
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4-6 C OMMON T A SKS M Y P RESARIO —G ETTIN G S TARTED ...
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M Y P RES ARIO —G ETTING S TARTED C OM PUTER U PG RADES 5-1 5 Co m p u t e r Upgr ades In thi s chap ter, y ou l ear n how to acces s th e inte r nal p ar ts of the computer a nd ho w to p erform basic upgrades. Man y componen ts of the computer are r eplaceab le and upgradab le. This chapter should be us ed as a sup plement to the instructions p ...
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5-2 C OMPUTER U PGRADES M Y P RES ARIO —G E TTING S TARTE D Accessing Internal Computer Co mponents (5000 Series) 1. Remo ve an y di skette or compact di scs (CDs) f rom the comput er . 2. T o shut do wn y our computer , click the Start butto n, and then cl ick Tu r n O f f Computer . Th e T u r n Off Computer di alo g bo x is displa yed. S elect ...
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M Y P RES ARIO —G ETTING S TARTED C OM PUTER U PG RADES 5-3 Accessing Internal Computer Co mponents (8000 Series) 1. Remo ve an y di skette or compact di scs (CDs) f rom the comput er . 2. T o shut do wn y our computer , click the Start butto n, and then cl ick Tu r n O f f Computer . Th e T u r n Off Computer di alo g bo x is displa yed. S elect ...
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5-4 C OMPUTER U PGRADES M Y P RES ARIO —G E TTING S TARTE D Upgrading C omputer Memory 1. Compl ete the “ Accessin g Internal Compute r Componen ts” procedur e for y our compu ter model. 2. Pul l outw ard on the re lease latche s found on both ends of the memory slot 2 . 3. Al ign the memory module 1 with the memory slot on the system boa rd. ...
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M Y P RES ARIO —G ETTING S TARTED C OM PUTER U PG RADES 5-5 Add ing an Ex pans ion or Option Ca rd Note: Some Presarios c ome with AGP slots for gr aphics card options only . 1. Compl ete the “ Accessin g Internal Compute r Componen ts” procedur e for y our compu ter model. 2. Al ign the car d 1 with the conne ctor on th e syst em board and w ...
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5-6 C OMPUTER U PGRADES M Y P RES ARIO —G E TTING S TARTE D ...
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M Y P RES ARIO —G ETTING S TARTED H ELP & S UPPORT 6-1 6 Help & Suppor t This chap ter pro vides i nformation for i dentify ing and solving common prob lems t hat ma y occu r with y our computer . Y ou can easil y diagn ose and solve man y comput er prob lems on y our o wn without c ontacti ng a Compaq Support Spec ialist. If y ou ha ve a ...
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6-2 H ELP & S UPP ORT COMPAQ . COM / CONS UMERSUPP ORT M Y P RESARIO —G ETTING S TA RTED Y our Presario is equipped wi th an int egrated help a nd assistanc e tool fr om Microsoft an d Compaq, pro viding si mple click ac cess to built -in produc t information, pre ventati v e care an d maintena nce assis tance, and w eb link s to online s upp ...
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M Y P RES ARIO —G ETTING S TARTED C OMPAQ . COM / CONSUM ERSUPPORT H ELP & S UPPORT 6-3 F or the fastes t time to accu rate solutions, go to compaq.com/ consumer support . Whether y ou are a no vice or techni cal e xpert, kno w led ge, inf ormation, and assis tance is a v ailab le w hen and w here y ou need i t. ➜ Need acces s to dri v ers ...
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6-4 H ELP & S UPP ORT COMPAQ . COM / CONS UMERSUPP ORT M Y P RESARIO —G ETTING S TA RTED The f irst step wh en yo u need help is to pre ss the He lp G butto n on y our ke yboard , givi ng y ou access to a n inte g rated help and assist ance tool fr om Microsoft and Compaq. The Compaq Help & Support Center p ro vide s a w ealth of help and ...
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M Y P RES ARIO —G ETTING S TARTED C OMPAQ . COM / CONSUM ERSUPPORT H ELP & S UPPORT 6-5 ➜ Rein stal l the so ftware to it s ori ginal stat e when you purc hase d the comput er by using the Re co v ery CD. Y ou also ha ve the option o f restor ing y our comput er to the wa y it w as w hen y ou performed the l ast User Backu p. When y ou rest ...
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6-6 H ELP & S UPP ORT COMPAQ . COM / CONS UMERSUPP ORT M Y P RESARIO —G ETTING S TA RTED Before c ontactin g a Compaq Support Speci alist, keep in mind that th e information need ed to correct the pr oble m ma y be at y our f ingertips. T r y pressing t he Help G but ton on the ke yboard. This button ac cesses impo r tant he lp and suppo r t ...
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Compaq 250029-001 - page 66
M Y P RES ARIO —G ETTING S TARTED C OMPAQ . COM / CONSUM ERSUPPORT H ELP & S UPPORT 6-7 CD-ROM, CD-RW, DVD-ROM, or DVD-R/RW Drive Note: See onlin e Help in the Easy CD Creator software f or detailed troubleshootin g tips. Symptom Prob lem Solution CD-ROM, CD-RW, DVD -ROM, or DVD-R/RW drive cannot read a disc or takes too long to start. CD has ...
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Compaq 250029-001 - page 67
6-8 H ELP & S UPP ORT COMPAQ . COM / CONS UMERSUPP ORT M Y P RESARIO —G ETTING S TA RTED Disk Drive Symptom Problem Solution Unable to read t he floppy disk. A non-formatted disk h as been inserted. T o for ma t the disk : 1. On th e Windows desktop, c lick Sta rt then c lick Con trol Panel . The Contr ol Pane l window is displayed. 2. S elec ...
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Compaq 250029-001 - page 68
M Y P RES ARIO —G ETTING S TARTED C OMPAQ . COM / CONSUM ERSUPPORT H ELP & S UPPORT 6-9 Disk drive c annot save information to flop py disk, cont. Floppy disk is write-pr otected. Slide the write-pr otection tab to the unlocked position on the disk. Floppy disk is full or the file is too big. Use another di sk or compress the file to redu ce ...
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Compaq 250029-001 - page 69
6-10 H ELP & S UPP ORT COMPAQ . COM / CONS UMERSUPP ORT M Y P RESARIO —G ETTING S TA RTED Hard Drive Symptom Problem Solu tion Computer seems to be locked up. Program in use has stopped responding t o commands. Attempt a normal Win dows shutdown. If this fails, press the Power butto n for four or more se conds to tur n off the power . T o res ...
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Compaq 250029-001 - page 70
M Y P RES ARIO —G ETTING S TARTED C OMPAQ . COM / CONSUM ERSUPPORT H ELP & S UPPORT 6 -11 Display (Monitor) Symptom Problem Solution Screen is blank, and monitor power light is not lit. Monitor power cable is n ot connected t o the monitor or t o the wall outlet. Reconnect the p ower plug on the ba ck of the monitor and on the wall outlet. Mo ...
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Compaq 250029-001 - page 71
6-12 H ELP & S UPP ORT COMPAQ . COM / CONS UMERSUPP ORT M Y P RESARIO —G ETTING S TA RTED Internet Access Symptom Problem Solution Cannot connect to the Internet. Internet Service Provider (ISP) account is no t set up properly . V erify Internet settings or c ontact your I SP for assistance. Modem is not set up properly . Reconnect the modem, ...
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Compaq 250029-001 - page 72
M Y P RES ARIO —G ETTING S TARTED C OMPAQ . COM / CONSUM ERSUPPORT H ELP & S UPPORT 6 -13 Powe r Symptom Problem Solution Computer will not turn on. Line voltage selection switch is not in the proper position for your region (115V/230V). Set the line voltage selection switch to the cor rect setting for your region, or call Compaq T ec hnical ...
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Compaq 250029-001 - page 73
6-14 H ELP & S UPP ORT COMPAQ . COM / CONS UMERSUPP ORT M Y P RESARIO —G ETTING S TA RTED Keyboard and Scr oll Mou se Symptom Problem Solution Keyboard c ommands and typing are not r ecognized by the computer . Keyboard con nector is not properly connect ed. 1. On the Windows desktop, click the Start butto n. 2. Click T urn Off Comput er . Th ...
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Compaq 250029-001 - page 74
M Y P RES ARIO —G ETTING S TARTED C OMPAQ . COM / CONSUM ERSUPPORT H ELP & S UPPORT 6 -15 Mouse does not respond to movement or is too slow , cont . Program in use has stopped responding t o commands. Shut down your computer usin g the keyboard. Refer to t he preceding problem “Mouse c onnector is not properly plugge d into the back of t he ...
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Compaq 250029-001 - page 75
6-16 H ELP & S UPP ORT COMPAQ . COM / CONS UMERSUPP ORT M Y P RESARIO —G ETTING S TA RTED Wireless Wheel Mouse Symptom Problem Solution Mouse does not work after installation or is not detected . Recei ver is not conn ected properly . T ry unpluggin g then reconnecti ng the receiver cable to y our computer . The receiver cabl e goes into the ...
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Compaq 250029-001 - page 76
M Y P RES ARIO —G ETTING S TARTED C OMPAQ . COM / CONSUM ERSUPPORT H ELP & S UPPORT 6 -17 Memory Symptom Problem Solution Insufficient memory message is disp laye d. All memory in the computer is being used by open programs, and memor y is needed for a desired task. T o avoid Wind ows running unnecessary programs automatically at startup: 1. ...
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Compaq 250029-001 - page 77
6-18 H ELP & S UPP ORT COMPAQ . COM / CONS UMERSUPP ORT M Y P RESARIO —G ETTING S TA RTED ...
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Compaq 250029-001 - page 78
M Y P RES ARIO –G ETTING S TA RTED I NDEX -1 I A Add New Progra ms 4-4 , 4-5 AOL connecti ng with 3- 3 reading e-mail 3-8 searchi ng the Web 3-3 sending e-mai l 3-7 arrow ke ys 2-4 audio playing a CD 2-17 playing digit al file s 4-3 problems wit h 6-6 autos croll ing 2 -14 B back fea tures 5000 Seri es 2-2 8000 Seri es 2-3 browser 3 -3 buttons Se ...
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Compaq 250029-001 - page 79
I NDEX -2 M Y P RES ARIO –G ETTING S TA RTED drive CD-ROM 2-15 CD-RW 2-15 disk 2-15 DVD-R/RW 2-15 DVD-ROM 2-15 hard 2-15 drive rs 6-3 DVD-ROM/R/RW drive insert ing a d isc 2-16 playing a movie 2-18 playing an audio CD 2-17 removing a disc 2-17 E Easy CD Creat or 2-19 e-ma il address criter ia 3-5 AOL 3-7 defined 3-4 extensi ons 3-5 Hotmail 3- 4 I ...
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Compaq 250029-001 - page 80
M Y P RES ARIO –G ETTING S TA RTED I NDEX -3 parenta l contro ls 3-9 problems wit h 6-12 restri ctin g con tent 3 -9 Web browser 3-3 Inter net bu tto ns Activ ity 2-6 E-mail 2-6 Ente rtai nmen t 2-6 Insta nt In tern et 2-6 My Presari o 2-6 Reta il/Af fini ty Ce ntral 2-6 Search 2- 6 Inter net Servi ce P rovid er ( ISP) establ ishing 3 -2 problems ...
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Compaq 250029-001 - page 81
I NDEX -4 M Y P RES ARIO –G ETTING S TA RTED P parenta l contro ls 3-9 playing CDs 2-17 digita l audio f iles 4-3 games 4-3 movies 2-18 ports 5000 Seri es 2-2 8000 Seri es 2-3 power button 2- 2 , 2-3 problems wit h 6-13 print ing 4- 2 R RAM 5-4 Recovery CD 6-5 removing p rograms 4-4 resto re from User Backup 6 -5 to fac tory cond ition 6-5 S safe ...
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