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AT&T 7407 - page 1
AT&T DEFINIT Y ® and System 85 7407 Plus Voice Terminal User's Guide Communications System Generic 2 ...
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AT&T 7407 - page 2
NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorportated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: AT& ...
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AT&T 7407 - page 3
Contents Your 7407 Plus Voice Terminal A Quick Look at the Features How to Use the Features Voice Features Abbreviated Dialing (AD) Automatic Callback Bridging Call Coverage/Consult 1 4 8 10 10 12 Call Forwarding — Busy/Don't Answer Call Forwarding — Follow Me Call Park Call Pickup Conference Drop Hold 13 14 15 16 17 18 19 20 Intercom (Aut ...
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Tones and Their Meanings Key Words to Know Quick-Reference Lists 38 39 41 ii ...
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Your 7407 Plus Voice Terminal The 7407 Plus Voice Terminal is designed so that you can conveniently use the features of the AT&T DEFINITY ® Communication System Generic 2 and System 85. This telephone is shown and explained below and on the following page. Figure 1. 7407 Plus Voice Terminal Starting at the upper left of Figure 1 and continuing ...
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AT&T 7407 - page 6
7) Hold button 8) Dial pad 9) Feature buttons 10) Speakerphone/ headset adapter jack (on back of telephone) 11) Line jack (on back of telephone) 12 Handset jack (on back of telephone) 13) Microphone For putting a call on hold. The standard 12-button pad for dialing phone numbers and accessing features. The letters, "Q" and "Z" h ...
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AT&T 7407 - page 7
17) Speaker/Reset Spkr button 18) Volume control button 19) Display control buttons For accessing the speaker or the built-in speakerphone and microphone combination. When you touch [ Select ] and [ Speaker Reset Spkr ] the built in speakerphone performs a test of the surrounding acoustic environment by using a sequence of tones. When the tones sto ...
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AT&T 7407 - page 8
A Quick Look at the Features Here are brief descriptions of some features, including what each one does and how you might want to use it. The first features are voice features followed by display features. You will have the Conference, Drop, Hold, Message, Mute, Select Ring, and Transfer voice features, and Message Retrieval and Normal display feat ...
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AT&T 7407 - page 9
Call Pickup Lets you answer a call at your telephone for another extension in your pickup group. Use when you want to handle a call for a group member who is absent or otherwise unable to answer. Note: You can use this feature only if you and the called party have been assigned to the same pickup group by your System Manager. Conference Allows you ...
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AT&T 7407 - page 10
Select Button Used in any of 3 different ways 1 ) 2) When used with [ Drop Test ] you can perform a self-test of your telephone's lights, ringer, and display. When used with [ Conference Ring ] you can select your own personalized ring from among 8 available patterns. Use to distinguish your ring from that of other nearby telephones. 3) When u ...
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AT&T 7407 - page 11
Display Features Date/Time Shows you the date and time. Use as a handy calendar and clock. Inspect Shows you call-related information for an incoming call when you are already active on a call. Use to identify and screen new calls. Message Retrieval Allows you to retrieve messages left for you that have lit your message light. Will also let you ret ...
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AT&T 7407 - page 12
How to Use the Features Many features are available for use with your 7407 Plus Voice Terminal. Because no organization can use all of the available features, each organization must choose those that best suit its needs. After the choices have been made, the person within your organization who manages your telecommunication system must do any neces ...
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AT&T 7407 - page 13
[ xxxxx ] [ Feature ] and [ Feature xxxxx ] [ DISPLAY INFORMATION ] [fe3adback tone] A box representing a call appearance that is used exclusively for placing, receiving, or holding calls. Boxes representing buttons that have features assigned to them. The buttons are labeled with the feature name, sometimes followed by an extension number or a per ...
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AT&T 7407 - page 14
Voice Features Note: When placing and answering calls or using the voice features, you have the option of doing so by lifting the handset or by pressing the [ Speaker ] button which simultaneously activates the built-in speakerphone and built-in microphone. Abbreviated Dialing (AD) Note: If you hear the intercept tone while programming start over f ...
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AT&T 7407 - page 15
To place a call using a 1 Press [ Personal List ] or [ Group List ] or [ System List ] (while off-hook) personal, group, or or dial appropriate Abbreviated Dialing list code (while off- system list hook) Note: This code is unique to your system and must be obtained from your System Manager. ● ● ● List l [dial tone] List 2 [dial tone] List 3 [ ...
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AT&T 7407 - page 16
To place a call using an 1 Press selected [ AD xxxxx ] (while off-hook) Abbreviated Dialing (AD) button ● Call is automatically dialed Automatic Callback To automatically place 1 Press [ Auto Callback ] before or during call attempt another call to an [dial or confirmation tone] extension that is or dial Automatic Callback code before call attemp ...
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AT&T 7407 - page 17
To cancel Automatic 1 Press [ Auto Callback ] again (while off-hook) Callback or dial Automatic Callback cancel code (while off-hook) [confirmation tone] Note: This code is unique to your system and must be obtained from your System Manager. ● Green light goes off Bridging To answer a bridged 1 Press [ xxxxx ] of bridged call call N O te: If your ...
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AT&T 7407 - page 18
Call Coverage/Consult To answer a call for a 1 Press [ xxxxx ] of incoming call when ring begins or co-worker for whom green light flashes you are a coverage Note: The call is not at your telephone until the light is point flashing. To leave a message 1 Press [ Coverage Callback ] while connected to the call telling a co-worker to [confirmation ton ...
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AT&T 7407 - page 19
Call Forwarding — Busy/Don't Answer To activate Call 1 Forwarding — Busy/Don’t Answer Note: To find out which type of Call Forwarding [ Call Forward ] 2 activates, contact your System Manager. 3 Press [ Call Forward ] (while off-hook) or dial Call Forwarding — Busy/Don’t Answer code (while off-hook) [dial tone] Note: This code is uni ...
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AT&T 7407 - page 20
Call Forwarding — Follow Me To temporarily redirect 1 all calls to an extension or outside number of your choice Note: To find out which type of Call Forwarding [ Call Forward ] 2 activates, contact your System Manager. Press [ Call Forward ] (while off-hook) or dial Call Forwarding — Follow Me code ( while off-hook) [dial tone] Note: This code ...
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AT&T 7407 - page 21
Call Park To park a call (for 1 retrieval at any extension) Note: The Call Park 2 button may be an Abbreviated Dialing button that has been programmed with the 3 Call Park trunk code. 4 5 6 7 Press [ Transfer ] [dial tone] ● Second party is temporarily put on hold Press [ Call Park ] or dial Call Park trunk code [dial tone] Note: This code is uni ...
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AT&T 7407 - page 22
Call Pickup To answer a call to a 1 member of your pickup group when your telephone is idle Press [ Call Pickup ] (while off-hook) or dial Call Pickup code (while off-hook) Note: This code is unique to your system and must be obtained from your System Manager. ● You are connected to ringing call To answer a call to 1 your pickup group while on an ...
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AT&T 7407 - page 23
Conference ✔ To add a third party to 1 Press [ Conference ] [dial tone] a call ● Present call temporarily put on hold and you are given a new call appearance 2 Dial number of third party and wait for answer Note: You can privately discuss the call with the third at this time; if no answer or busy, press fluttering [ xxxxx ] to return to the ori ...
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AT&T 7407 - page 24
Drop ✔ To disconnect from a 1 Press [ Drop ] normal call, or to drop the last party added to a conference call Hold ✔ To keep a call waiting 1 Press [ Hold ] while you answer Green light flutters another call, make a ● call, or perform some Note: If you put a conference call on hold, the other other task parties remain connected. To answer a ...
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AT&T 7407 - page 25
Intercom (Automatic/Dial) To make a call to your 1 Press [ Icom Auto xxx ] (while off-hook) [ringback tone] predetermined ● Intercom ring is sent Automatic Intercom partner To dial a call to a 1 Press [ Icom Dial xxx ] (while off-hook) [dial tone] member of your Dial Intercom group 2 Dial group member’s 1- or 2-digit code [ringback tone] ● In ...
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AT&T 7407 - page 26
Leave Word Calling (LWC) To leave a message 1 Press [ LWC ] any time after you complete dialing after dialing an [confirmation tone] extension (when call is not answered, or you hear a coverage or busy tone) Note: You must have a [ LWC ] button. ● Message light on called telephone goes on (if so equipped) Note: If reorder tone is heard, message i ...
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AT&T 7407 - page 27
Message ✔ To retrieve a message 1 See the Message Retrieval procedures under the when your message Display Features heading light is on or Ask your System Manager for local retrieval methods Mute ✔ Note: Use the Mute button in one of the following ways. ● When you are talking on the handset, the Mute feature affects the handset rather than th ...
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AT&T 7407 - page 28
Priority Calling To place a priority call 1 Press [ Priority ] (while off-hook) (3-burst ring) or dial Priority Calling code (while off-hook) [dial tone] Note: This code is unique to your system and must be obtained from your System Manager. 2 Dial extension 3 Wait for called party to answer To change a regular 1 Press [ Priority ] call into a prio ...
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AT&T 7407 - page 29
To adjust the 1 speakerphone’s sound quality to the room acoustics 2 3 Ensure that the front of the telephone is not blocked in any way and that the telephone is on a flat smooth surface Press [ Select ] ● Green light next to [ Select ], goes on steadily Press [ Speaker Reset Spkr ] ● ● ● ● Green light next to [ Select ], goes off Green ...
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AT&T 7407 - page 30
Select Ring (and Ringer Volume) ✔ To select a personalized 1 Press [ Select ] (while on-hook) ring ● Green light goes on 2 Press [ Conference Ring ] ● Green light next to [ Select ] flutters ● Current ring pattern plays and repeats every 4 seconds ● The display shows[ PERSONAL RING #x ] (x will be a number from 1 to 8) 3 Continue to press ...
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AT&T 7407 - page 31
Self-Test ✔ To test lights, ringer, and display of your telephone 1 Press [ Select ] (while on-hook or off-hook) ● Green light goes on 2 Press and hold [ Drop Test ] ● Ringer sounds ● All lights go on ● Display is activated 3 Release [ Drop Test ] to end test ● Ringer and lights return to pretest state. Green light next to [ Select ] go ...
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AT&T 7407 - page 32
To send an assigned 1 Press [ SAC Group ] (while on-hook or off-hook) group of extensions [confirmation tone] (except priority, intercom, and personal central office calls) immediately to an assigned extension, AUDIX, or message center for coverage To cancel Send All 1 Press [ Send All Calls ] or [ SAC Group ] again (while on-hook or off- Calls or ...
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AT&T 7407 - page 33
To place a call without lifting the handset, or to use speaker with any listening-only feature activity (such as monitoring a call on which you have been put on hold or for retrieving messages) ● ● Note: In order for the other party to hear you, you must speak through the handset. 1 Press [ Speaker Reset Spkr ] ● Green light next to [ Speaker ...
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AT&T 7407 - page 34
To end a call (while 1 Press [ Speaker Reset Spkr ] handset is on-hook and ● Green light next to [ Speaker Reset Spkr ] and red light next only speaker is active) to [ Mute ] go off Speakerphone Note: If you are uncertain whether your telephone is set for the Speaker button (listen-only) feature or the Speakerphone (listen and talk) feature, chec ...
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AT&T 7407 - page 35
To place/answer a call 1 without lifting the handset, or to use speakerphone with any 2 feature 3 Press [ Speaker Rest Spkr ] ● Green light goes on steadily Place or answer call, or access selected feature Adjust speakerphone volume if necessary ● To raise the volume, press the right half of the Volume control button labeled [ ▲ ]; to lower t ...
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AT&T 7407 - page 36
To change from 1 Press [ Speaker Reset Spkr ] handset to Green light goes on next to [ Speaker Reset Spkr ] speakerphone ● 2 Hang up handset To end a call 1 Press [ Speaker Reset Spkr ] again hang up ● Green light next to [ Speaker Reset Spkr ] goes off Terminal Busy Indication To see if the specified 1 Look at the Terminal Busy Indication stat ...
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AT&T 7407 - page 37
Transfer To send present call to 1 Press [ Transfer ] [dial tone] another extension or ● Present call put on hold and you are given a new call outside number appearance Note: See your System 2 Dial extension or number to which the call is to be Manager to determine transferred [ringback tone] if you can transfer a ● Remain on the line and annou ...
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AT&T 7407 - page 38
● ● When a call is received from another extension, the caller’s name is shown (or the caller’s extension if a name is not administered); when a call is received from outside, [ OUTSIDE CALL ] or a trunk identifier is shown. The display remains in normal mode until you activate one of the other display features. After using any of these fea ...
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AT&T 7407 - page 39
Inspect To see who’s calling 1 Press [ Inspect ] while on a call ● Name and number of caller are shown if from extension; [ OUTSIDE CALL ] or other trunk source is shown if from outside 2 Press [ Normal ] to return to display for present call To see who’s on hold 1 Press [ Inspect ] while on a call 2 Press [ xxxxx ] of held call ● You remai ...
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AT&T 7407 - page 40
To see a principal’s 1 (co-worker’s) messages (can be during a call 2 with the principal) 3 Press [ Covr Msg Retrieve ] Note: You must first 4 be designated as a system-wide message 5 retriever by your System Manager or the principal must have Message Retrieval coverage that allows a coverage point to retrieve messages. Select an idle [ xxxxx ] ...
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AT&T 7407 - page 41
Normal ✔ To return to normal 1 Press [ Normal ] (while on-hook or off-hook) display after using any display feature ● Display will show call information for active call appearance Timer To see elapsed time (hours, minutes, seconds) 1 Press [ Timer ] ● Green light goes on 2 Press [ Timer ] again to stop timer and clear display ● Green light ...
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AT&T 7407 - page 42
Tones and Their Meanings Ringing tones are produced by an incoming call. Feedback tones are those that you hear through the handset (receiver). Ringing Tones ● 1 ring — A call from another extension. ● 2 rings — A call from outside or from the attendant. ● 3 rings — A priority call from another extension, or a call from an Automatic Cal ...
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AT&T 7407 - page 43
Key Words to Know access code See feature code. activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main telephone console. AUDIX Audio Information Exchange, an optional voice mail and message service that provides coverage for calls to you by recording callers' messages ...
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AT&T 7407 - page 44
pickup group A group of telephone users who can answer calls for each other through the Call Pickup feature. Group members are determined by the System Manager and are usually located in the same work area or perform similar job functions. priority call An important or urgent call that sends a special 3-burst ring and does not redirect to coverage ...
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AT&T 7407 - page 45
Quick–Reference Lists Feature Codes Feature Code ABBREVIATED DIALING Personal Group System Program AUTOMATIC CALLBACK Cancel CALL FORWARDING — BUSY/DON’T ANSWER Cancel CALL FORWARDING — FOLLOW ME Cancel Feature Code CALL PARK Answer Back CALL PICKUP LAST NUMBER DIALED LEAVE WORD CALLING Cancel PRIORITY CALLING SEND ALL CALLS Cancel ...
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AT&T 7407 - page 46
Trunk Codes Description Code Abbreviated Dialing Item No. Personal List 1 Personal List 2 l 2 3 4 Miscellaneous 5 6 7 8 9 0 Description Extension Message Attendant AUDIX ...
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