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User Guide 6751i IP Phone 6 7 5 1 i I P P h o n e 41-001212-24 Rev 00 Release 2.4 G oo d b y e Se r vi vi c es es H old old Redial Redial D ele e l e te Sa ve S w ap ap S p ea ea k er e r M ut e ...
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Aastra T elecom will not accept liab ility for any damages and/or long distance char ges, which result from unauthorized and/or unlawful use. While every ef fort has been made to ensure accuracy , Aastra T elecom will not be liable for technical or editorial errors or omissions contained wi thin this documentation. The informat ion contained in thi ...
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iii Software License Agreement Sof tware License Agreement Aastra T elecom Inc., hereinaf ter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product ...
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v Table of Contents Software License Agr eement .................................................................................................... .. iii T able of Contents ............................................................................................................. ............. v About This Guide ................................ ...
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vi Table of Contents T able of Content s Editing Speeddial Keys ........................................................................................................ ... 46 T ransfer Key .................................................................................................................. .........48 Conference Key .................. ...
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vii Table of Contents T able of Content s Incoming Intercom Call Features ........................................................................................... 95 Using Redial Key for “Las t Number Redial” ......................................................................... 97 Group R TP Paging (Receiving End Only) .................. ...
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Model 6751i IP Phone User Guide 1 About This Guide About This Guide This guide explains how to use your n ew 6751i phone. Not all features listed are available by default. Contact your System Administrator to find out which features and services are available on your system. Y our System Administrator also has the ability to customiz e some feature ...
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Aastra Telecom 6751I - page 10
2 Model 6751i IP Phone User Guide Introduction Introduction This 6751i IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer , conference an d more. The 6751i IP telep hone provides communications over an IP Networ k using the SIP IP telephony proto col. Phone Features • 3-line LCD screen ...
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Model 6751i IP Phone User Guide 3 Getting Started Getting S t arted The 6751i mu st be set up and configured prior to its first use. This sect ion describes phone behavior and start up screen s you may see when the phone is first plugged in, or wh en it is restarted. Plugging in and St arting the Phone The 6751i automatically be gins the start up s ...
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4 Model 6751i IP Phone User Guide Getting Started The 6751i phone ma y also look for configuratio n servers on your lo cal network (press 3 Remote to enter a remote server address, or 4 Skip to continue without checking for servers). If appropriate servers are found they are listed for you to selec t from by scrolling down to view the complete list ...
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Model 6751i IP Phone User Guide 5 Getting Started When the co nfiguration update is complete, the phone disp lays the following screens. Idle Screens Idle Screen 1 When the phone has successfully updated the co nfiguration and connecte d to the network, the phone displays the Idle S tate screen: The Idle S tate screen lists your name (SIP screen na ...
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6 Model 6751i IP Phone User Guide Getting Started • Network Disconnected/Connected The second line can also display the followin g status messages, listed in order of display priority: • Call forward status • DND On (Do Not Disturb) • Number of missed calls When more than one status message displays, the i s shown after the message to indic ...
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Model 6751i IP Phone User Guide 7 Getting Started No Service When the phone is n ot properly connected to the network, or the account has not been configured by the Network Administrator , the " No Service " or " Network Disconnected " prompt appears on the display and the telephone status l ight turns ON . The phone also displa ...
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8 Model 6751i IP Phone User Guide IP Phone Keys and Key Descriptions IP Phone Keys and Key Descriptions The following sections describe the various 6751i phon e key functions, and how they help you make and manage you r ca lls and caller information. Key Description* The following table id entifies the keys on the key panel of your 6751i IP phone t ...
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Aastra Telecom 6751I - page 17
Model 6751i IP Phone User Guide 9 IP Phone Keys and Key Descriptions Delete key - Deletes individual or all entri es from the Directory List and Callers List. Deletes all entries from t he Redial List. Y ou can also use this key to backspace and delete a character when entering values for speeddial softkeys. Swap key - If you are on an active call ...
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Aastra Telecom 6751I - page 18
10 Model 6751i IP Phone User Guide Methods for Customizing Your Phone Methods for Customizing Y our Phone There are two ways to customize specific options on your phone: • Using the Services Ke y on the IP Phon e • Using the Aastra W eb UI in an Internet browser window from yo ur PC. Phone Options via the IP Pho ne UI Y ou can customize your ph ...
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Model 6751i IP Phone User Guide 11 Methods for Customizing Your Phone Simplified Options Menu Y ou System Administrator may config ure a simplified options menu for your phone. The following table indicates the options that may appe ar on your phone if the simpli fied options menu is applied. 4 Phone S tatus 1. IP&MAC Addresses 2. LAN Port 3. P ...
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12 Model 6751i IP Phone User Guide Methods for Customizing Your Phone Using the IP Phone UI 1. Press the Services Key on the phone. 2. Use 5 and 2 to scroll through the list of options, or press the number corresponding to the Option . 3. Press Enter , the 4 key , or press the digit number of the corresponding option to select an option. 4. Change ...
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Model 6751i IP Phone User Guide 13 Methods for Customizing Your Phone Using the Aastra W eb UI 1. Open your web browser , enter the phone’ s IP addr ess or host name into the address field and press < Enter >. The following logon screen displays. 2. At the prompt, enter your usern ame and password an d click The Network S tatus window displ ...
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14 Model 6751i IP Phone User Guide Methods for Customizing Your Phone The following categories display in the side menu of the Aastra W eb UI: S tatus, Operation, Basic Settings . Headings Descriptions Stat us Th e St a tu s se ction displays th e network status and the MAC a ddress of the IP phone. It also displays hardware and firmware informati ...
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Model 6751i IP Phone User Guide 15 Phone Status Phone S t atus Y ou can view the status of your phone u s ing the IP Phone UI or the Aastra W eb UI. Phone St atus via IP Phone UI The " Phone S tatus " option on the IP phone displays the status of your pho ne to the LCD display . This option allows you to view your phone’ s: • Network ...
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16 Model 6751i IP Phone User Guide Phone Status Finding Y our Phone’ s IP Address If you want to access your phone’ s options using an Internet browser , you need to enter the IP address of the phone in the brow ser to open the Aastra W eb UI. Use the following procedure to find your phone’ s IP address. 1. Press on the phone to enter the Opt ...
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Aastra Telecom 6751I - page 25
Model 6751i IP Phone User Guide 17 Phone Status Phone St atus via the Aastra Web UI Use the following procedure to view th e phone status via the Aastra W eb UI. 1. Open your web browser , enter the phone’ s IP addr ess or host name into the address field and press < Enter >. 2. In the Username/Password window , enter your username and pass ...
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Aastra Telecom 6751I - page 26
18 Model 6751i IP Phone User Guide Phone Status SIP Account St atus The IP Phones show the SIP registration status on the IP Phone’ s Network S ta tus screen in the Aastra W eb UI. The 67 51i displays only one sta tus line. The following is an illustration of the Network S tatus screen in the Aastra W eb UI with SIP status displayed. SIP Account ...
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Model 6751i IP Phone User Guide 19 Phone Status The following table describes the status conditions that can display for the account. Stat us Condition Desription Registered Displays this status on accounts t hat HA VE been registered with the SIP proxy server . Example : Backup Registrar Line SIP Acc ount St atus Used? 1 9057604603@anasip proxy .a ...
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Aastra Telecom 6751I - page 28
20 Model 6751i IP Phone User Guide Customizing Your Phone Customizing Y our Phone The following paragraphs describe the options avai lable from either the IP Phone UI, the A astra W eb UI, or both, and provide pro c edures applicable to the option. Ring T ones and T one Set s Y ou can configure ring tones and ring tone sets on the IP phone. The fol ...
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Aastra Telecom 6751I - page 29
Model 6751i IP Phone User Guide 21 Customizing Your Phone Ring T one Set s In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phone. Ring tone sets consist of tones customized for a specifi c country . The ring tone sets you can config ure on the IP phones are: • US (Default - also used in Canada) •M e x i c ...
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22 Model 6751i IP Phone User Guide Customizing Your Phone 7. Select T one Set . 8. Select the country for which you want to apply the tone set. V alid values are Australia , Europe, France , Germany , Italy , UK , Mexico , and US . Default is US . 9. Press 4 . The ring tone and tone set you select is immediately applied to the IP phone. 1. Click on ...
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Aastra Telecom 6751I - page 31
Model 6751i IP Phone User Guide 23 Customizing Your Phone Contrast Level The " Contrast Level " option on the IP phone allows you to set the amount of light that illuminates the LCD display . Use this option to set the preference of contrast level. Y ou can set the contrast level using the IP Phone UI only . Setting Contrast Level 1. Pres ...
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Aastra Telecom 6751I - page 32
24 Model 6751i IP Phone User Guide Customizing Your Phone T ime and Date On the IP phones, you can configure the following: • T ime and date • T ime and date format • T ime zone • Daylight savings time •T i m e S e r v e r s Configuring T ime and Date Use the following procedures to configure th e time and date settings on the IP phone . ...
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Model 6751i IP Phone User Guide 25 Customizing Your Phone 5. Press Set to save the date setting. 6. Select Date Format . 7. Select a date format from the list of options. Default is Sun Jan 2 . V alid values are: • Sun Jan 2 (Default) • 2-Jan-00 • 2000 01 02 • 02/01/2000 •0 2 / 0 1 / 0 0 • 02-01-00 • 01/.02/00 • Jan 2 • 2 Jan 2000 ...
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26 Model 6751i IP Phone User Guide Customizing Your Phone Set Daylight Savings T ime 1. Select Prefer ences. 2. Select Time and Date. 3. Select Daylight Savings . 4. Select a Daylight Savings ti me from the list of options. Default is Automatic . V alid values are: •O F F • 30 min summertime • 1 hr summertime • Automatic (Default) 5. Press ...
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Aastra Telecom 6751I - page 35
Model 6751i IP Phone User Guide 27 Customizing Your Phone 1. Click on Basic Settings->Prefer ences ->Time and Date Setting . 2. In the “Time Format” field, select the time format you wa nt to use o n your phone. V alid values are: • 12h (12 hour format) (default) • 24h (24 hour format) 3. In the “Date Format” field, select the dat ...
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28 Model 6751i IP Phone User Guide Customizing Your Phone 5. In the “Time Server 1”, “T ime Server 2” , and “Time Server 3” fields, enter IP addresses or qualified domain names for the primar y , secondary , and tertiary time servers. 6. Click to save your changes. Language The IP phones support several dif ferent languages. Y ou can ha ...
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Model 6751i IP Phone User Guide 29 Customizing Your Phone Use the following procedure to specify whic h language to use for the IP Phone UI. 1. Press on the phone to enter the Options List. 2. Select Prefer ences a nd press 4 . 3. Select Language and press 4 . 4. Select Screen Lanaguage and press 4 . The language setting di splays a c heck mark in ...
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Aastra Telecom 6751I - page 38
30 Model 6751i IP Phone User Guide Customizing Your Phone 2. In the “ W ebpage Language ” field, select a language to apply to the Aastra W eb UI. The IP phone supports the following languages: • English (default) • French (European and Canadian) • Spanish European and Mexican) •G e r m a n • Italian 3. Click to save your settings. Th ...
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Aastra Telecom 6751I - page 39
Model 6751i IP Phone User Guide 31 Customizing Your Phone Keypad Input Alphabet T ables English French Key Uppercase Char acters Lowercase Cha racters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2 ABC2 abc2 3 DEF3 def3 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6 mno6 7 PQRS7 pqrs7 8 TUV8 tuv8 9 WXYZ9 wxyz9 * * <SP ACE> * <SP ACE> # #/@ #/@ ...
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Aastra Telecom 6751I - page 40
32 Model 6751i IP Phone User Guide Customizing Your Phone Spanish German Key Uppercase Char acters Lowercase Characters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2 ABC2ÁÀÇ abc2áàç 3 DEF3ÉÈ def3éè 4 GHI4ÏÍ ghi4ïí 5 JKL5 jkl5 6 MNO6ÑÓÒ mno6ñóò 7 PQRS7 pqrs7 8 TUV8ÚÜ tuv8úü 9 WXYZ9 wxyz9 * * <SP ACE> * <SP AC ...
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Model 6751i IP Phone User Guide 33 Customizing Your Phone Italian Configuring Language Input Us ing the IP Phone UI Once “Language Input” is ena bled, you can chan ge the default input lang uage on the phone u sing the IP Phone U I. Example Use the following procedure to change th e input language using the IP Phone UI. 1. Press on the phone to ...
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Aastra Telecom 6751I - page 42
34 Model 6751i IP Phone User Guide Customizing Your Phone 5. Press Set when you have selected an inpu t language. Once “Language Input” is ena bled, you can chan ge the default input lang uage on the phone using the Aastra W eb UI. Use the following proced ure to set the input lang uage using the Aastra We b U I . 1. Click on Basic Settings-> ...
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Model 6751i IP Phone User Guide 35 Customizing Your Phone Latin 2 Character Set The 6751i includes support for ISO 8859-2 (Latin 2) of multi-national lan guages when displaying and inputing in t h e IP Phone UI and the Aastra W eb UI. UTF-8 is also compatible with XML encoding on the IP Phones. The following table illustrates the Latin 2 character ...
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36 Model 6751i IP Phone User Guide Customizing Your Phone User Password This category allows you to change the user password fo r your phone. Chan ging your password ensures that only you can alter your phone settings, an d helps keep your system secure. Y ou can change your user password using the IP Phone UI or the Aastra W eb UI. Setting a User ...
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Model 6751i IP Phone User Guide 37 Customizing Your Phone Resetting a User Password If you forget your password, you can reset it an d enter a new password. The reset user password feature resets the password to the fact ory default wh ich is blank (no password). Y ou can reset a user password using the Aastra W e b UI only . Reset a User Password ...
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38 Model 6751i IP Phone User Guide Customizing Your Phone Rest arting your phone Y ou may w ant to restart yo ur phone to check for updates for yo ur phone on the s erver . Y ou may occasionally need to restart your p h one to set changes or up dates to your phone or network settings. Y ou may also need to restart your ph one if you have been as ke ...
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Model 6751i IP Phone User Guide 39 Customizing Your Phone Phone Lock Y ou can lock your phone to prevent the phone fro m being used or configured. Y ou can lock the phone using any of the followin g: • At the path Options->Phone L ock on the IP Phone UI. • At the path Operations->Phone Lock on the Aastra W eb UI. In the Aastra W eb UI, th ...
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Aastra Telecom 6751I - page 48
40 Model 6751i IP Phone User Guide Customizing Your Phone 1. Click on Operation->Phone Lock . Lock the Phone 2. In the " Lock the Phone? " field, click . The phone locks dynamically and displays the following message: " Phone is locked ". Unlock the Phone 1. Click on Operation->Phone Lock . 2. In the " Unlock the Phon ...
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Aastra Telecom 6751I - page 49
Model 6751i IP Phone User Guide 41 Customizing Your Phone The following table describes the default emergency numbers on the IP phones. Y ou can set the emergency dial plan using the Aastra W eb UI. Define an Emergency Dial Plan Use the following procedure to specify the numb ers to use on your phone for dialing emer gency services in your area. 1. ...
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Aastra Telecom 6751I - page 50
42 Model 6751i IP Phone User Guide Customizing Your Phone Creating S peeddial Keys The normal function of a spee ddial option allows you to dial a number quickly by pressing a key configured for speedd ialing. Y ou can p rogram the keys on the key apd of the 6751i to speedd ial outside numbers, dial directly to another person’ s line or extension ...
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Model 6751i IP Phone User Guide 43 Customizing Your Phone 2. Enter a phone number or extensio n to assign to that speeddial key . The following example illust rates the screen display: After entering the number , the prompt, " Use Sa ve to end " displays on the screen . 3. Press Save to save the number as a speeddial key . Creating a S pe ...
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Aastra Telecom 6751I - page 52
44 Model 6751i IP Phone User Guide Customizing Your Phone 3. At the " Enter Number " prompt, use the dial pad key to enter the number . 4. Press the Save key to save the speeddial configuration. 5. At the " Enter Name " prompt, use the dial pad keys to select the letters. Continue to press the number key to access the next lette ...
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Aastra Telecom 6751I - page 53
Model 6751i IP Phone User Guide 45 Customizing Your Phone Saving an Entry from the Redial, Callers, or Directory Li sts to a Speeddial Key Use the following procedure to save an entry from your Directory List, Callers List, or Redial List on the IP phone. 1. Press on the phone to enter the Options List. 2. Select Services . 3. Select Directory List ...
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Aastra Telecom 6751I - page 54
46 Model 6751i IP Phone User Guide Customizing Your Phone Editing Speeddial Keys On the 6751i, you can edit a speeddial key using the Aastra W eb UI at the path Operation->Keypad Speed Dia l . Y ou can also edit a speeddial key from the IP Ph one UI using the " Speed Dial Edit " option in the Perferences Menu. The following illustratio ...
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Aastra Telecom 6751I - page 55
Model 6751i IP Phone User Guide 47 Customizing Your Phone 5. Edit the speeddial information as applicable and press the RIGHT arrow key to save the setting.. Editing a Speed dial Key Using the Aastra Web UI 1. Click on Operation->Keypad Speeddial. . 2. Select from "Digit 1" through " Digit 9 ". 3. In the input box, edit the p ...
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Aastra Telecom 6751I - page 56
48 Model 6751i IP Phone User Guide Customizing Your Phone T ransfer Key The 6751i has a T ransfer Key configured on the UP arrow of the Navigatio n Keys.. The T ransfer key allows you to perform blind or consultative call transfers to other recipients. The blind transfer feature transfers a call to an other number without you having to talk to the ...
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Aastra Telecom 6751I - page 57
Model 6751i IP Phone User Guide 49 Customizing Your Phone The Conference Key allows you to link active ca lls into a single conference (Server -Side Conferencing). This key also help s to create multiple conferences with unlimited participants on your phone i f your System Administrator has enabled Centralized Conferencing on your phone. Reference ...
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Aastra Telecom 6751I - page 58
50 Model 6751i IP Phone User Guide Making Calls Making Calls This section describes ways to make calls on your 6751i ph one, using your handset or speakerphone. Dialing a Number First, take the phone off-hook by: • lifting the handset, or • pressing . At the dial tone, enter the number you wish to call. If you are un able to make calls w ithin ...
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Aastra Telecom 6751I - page 59
Model 6751i IP Phone User Guide 51 Making Calls Redial • Press to dial the most recent number you dialed from the phone. • If you are of f-hook and press the last number you called will be called back. • If you are on-hoo k and press , a Redial list appe ars on-screen. The redial list is available during active calls. It also stores up to the ...
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Aastra Telecom 6751I - page 60
52 Model 6751i IP Phone User Guide Making Calls Deleting from the Redial List Delete All Items 1. Press . 2. Press the Delete Key , then press the Delete Key again at the prompt to erase all items. Mute Y ou can use the Mute key to mute the handset or speakerpho ne. When you use the mute key on your phone, you cannot be heard on an active call or o ...
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Aastra Telecom 6751I - page 61
Model 6751i IP Phone User Guide 53 Receiving Calls Receiving Calls When a call is ringing at your extension, you see the " Inbound Call " Screen. The line/call appearance light flashes quickl y for the incoming call. Answering an Incoming Call T o answer the call • For handsfree operation, pre ss to answer the incoming ca ll. • For ha ...
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Aastra Telecom 6751I - page 62
54 Model 6751i IP Phone User Guide Handling Calls Handling Calls When you are connected to a call, you can use the Hold key , the T ransfer Key ( UP Arrow), or the Conference Key ( DOWN Arrow) on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold Y ou can place an active call on hold by pressing the Hold Key . ...
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Aastra Telecom 6751I - page 63
Model 6751i IP Phone User Guide 55 Handling Calls When on Hold T o let your caller know that they are still on hold, music plays softly (if this has been set up by your phone sy stem). The "offho ok" icon displays on your LED to ind i cate the call is still connected but on hold. Retrieving a Held Call If you have a call on hold, yo u can ...
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Aastra Telecom 6751I - page 64
56 Model 6751i IP Phone User Guide Handling Calls T ransferring Calls Blind T ransfer A blind transfer is when you transfer a call dir ectly to another extensio n without consulting with the person receiving the call. T o do this, simply complete the transfer immediately after you have entered the numb er . The call goes directly to the exte nsion ...
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Aastra Telecom 6751I - page 65
Model 6751i IP Phone User Guide 57 Handling Calls Conferencing Cal ls The 6751i IP Ph one allows you to perform server - side conferencing with up to 3 parties. The 6751i has a Conference Key configured on the DOWN arrow of the Navigation Keys. Conference S tate Scre ens When you use the Conferen ce key (DOWN arrow key) to initiate a conference cal ...
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Aastra Telecom 6751I - page 66
58 Model 6751i IP Phone User Guide Handling Calls 1. When you begin a conference, you are the first party in the conference (Party 1). Pickup the handset or press the speakerphone key . A line open s up. 2. Call Party 2 by dialing their number (o r answer an incoming call of a Party). 3. W ait for Party 2 to answer . When Party 2 answer s, you can ...
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Aastra Telecom 6751I - page 67
Model 6751i IP Phone User Guide 59 Managing Calls Managing Calls The 6751i has several features that make it easier to manage calls, and to keep track of your caller history , as well as your business and person al contacts. These features include: •D i r e c t o r y • Callers List • V oicemail Y ou can access these fea tures at the location ...
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Aastra Telecom 6751I - page 68
60 Model 6751i IP Phone User Guide Managing Calls 3. Select Directory . The directory displays the number of entries in your list. If the Directory List is empty , " Dir ectory Em pty/Use Save to add " is displayed. 4. Y ou can access entries by pressing 5 and 2 to scroll through the list. 5. T o search for an entry by name, press the dia ...
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Aastra Telecom 6751I - page 69
Model 6751i IP Phone User Guide 61 Managing Calls Add New Entries to the Directory List Use the following procedures to add a new entry to the Directory List. Use the foll owing illustration as a reference. 1. Press on the phone to enter the Options List. 2. Select Services. 3. Select Directory . 4. Press Save . The " Enter Number " promp ...
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Aastra Telecom 6751I - page 70
62 Model 6751i IP Phone User Guide Managing Calls Adding an Entry to the Directory List from the Save Key Y ou can also add a new entry to the Directory List from the Save Key . 1. Press the Save Key . The " Save to? " prompt displays. 2. Press on the phone to enter the Options List. 3. Select Services. 4. Select Directory . The " En ...
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Aastra Telecom 6751I - page 71
Model 6751i IP Phone User Guide 63 Managing Calls Edit Entries in the Directory List Use the following procedure to edit an entry in the Directory List. Use the following illustration as a reference. 1. Press on the phone to enter the Options List. 2. Select Services. 3. Select Directory . 4. Access the entry you want to edit by pressing the fi rst ...
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Aastra Telecom 6751I - page 72
64 Model 6751i IP Phone User Guide Managing Calls Delete Entries from the Directory List Y ou can delete a single entry from the Director y List, or you can delete all entries from the Directory List. Use the following procedures to delete a single en try or all entries from the Directory List. Use the following illustration as a reference. Delete ...
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Aastra Telecom 6751I - page 73
Model 6751i IP Phone User Guide 65 Managing Calls Delete All Entries 1. Press on the phone to enter the Options List. 2. Select Services. 3. Select Directory . 4. Press the Delete Key . The " DELETE again to erase all items " prompt displays. 5. Press the Delete Key again to erase all entries from the Directory List. The " Dir ectory ...
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Aastra Telecom 6751I - page 74
66 Model 6751i IP Phone User Guide Managing Calls Save Entries to the Di rectory List Y ou can save e ntries (names and numbers) from ot her sources to your Di rectory using any of the following methods: • Saving from the Display • Saving from the Caller List • Saving from the Redial List Saving from the Display Y ou can save the name and/or ...
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Aastra Telecom 6751I - page 75
Model 6751i IP Phone User Guide 67 Managing Calls Saving from the Callers List Use the following procedure to save names/numbers from the Callers List to the Directory . Use the following illustration as a reference. 1. Press on the phone to enter the Options List. 2. Select Services. 3. Select Callers List . 4. From the Callers List, scroll throug ...
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Aastra Telecom 6751I - page 76
68 Model 6751i IP Phone User Guide Managing Calls Saving from the Redial List Use the following procedure to save names/numbers from the Redial List to the Directory . Use the following illustration as a reference. 1. Press the Redial () K e y . 2. From the Redial List, scroll through the list to find the name and number that you want to save to yo ...
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Aastra Telecom 6751I - page 77
Model 6751i IP Phone User Guide 69 Managing Calls Downloading the Directory List to Y our PC Y ou can download the Directory List to your PC via the Aastra W eb UI. The phone stores the dir ectorylist.csv file to your PC in comma- separated value (CSV) format. Y ou can use any spreadsheet application to open th e file for viewing. The following is ...
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Aastra Telecom 6751I - page 78
70 Model 6751i IP Phone User Guide Managing Calls Callers List The Callers list is a stored lo g of your incoming calls. The 6751i IP Phone stores information for up to 200 incoming calls in the Callers list. Y ou access the Callers List by pressing the Services Key , and selecting Serivces . Y our phone logs the number and name (if available) of t ...
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Aastra Telecom 6751I - page 79
Model 6751i IP Phone User Guide 71 Managing Calls Caller ’s List Screen Display Y ou can view , scroll, and delete line items in the Callers List from the IP phone UI. Y ou can also directly dial from a disp layed line item in the Callers List. Accessing the Callers List Use the following procedure to access the Callers List. Use th e following i ...
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Aastra Telecom 6751I - page 80
72 Model 6751i IP Phone User Guide Managing Calls 1. Press on the phone to enter the Options List. 2. Select Services. 3. Select Callers List . 4. Press and to move through th e Callers list. Press to see the most recent call, or to see the oldest call on your list. 5. T o dial the displaye d number , press or lift the handset. 6. Press the Ke y to ...
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Aastra Telecom 6751I - page 81
Model 6751i IP Phone User Guide 73 Managing Calls 4. Press 5 and 2 to find the entry you want to edit. P ress 2 to view the most recent call, or 5 to see the oldest call on your list. 5. Press any key on the dial pad to begin editing. 6. T o move the curso r one di git to the right, press 4 . T o erase one digit to the left of the cursor, press 3 . ...
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Aastra Telecom 6751I - page 82
74 Model 6751i IP Phone User Guide Managing Calls Use the following procedure to dele te all items from the Callers List. 1. Press on the phone to enter the Options List. 2. Select Services. 3. Select Callers List . 4. Press the Delete Key . 5. Press the Delete Key again at the prompt to erase all items. Downloading the Callers List to Y our PC Y o ...
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Aastra Telecom 6751I - page 83
Model 6751i IP Phone User Guide 75 Managing Calls Download the Callers List Use the following procedure to do wnload the Callers List to y our PC using the Aastra W eb UI . 1. Click on Operation->Directory . 2. In the Callers List field, click on . A File Download message displays . 3. Click OK . 4. Enter the location on your comput er where you ...
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Aastra Telecom 6751I - page 84
76 Model 6751i IP Phone User Guide Managing Calls Account Configuration (DND and Call Forwarding) The 6751i has a feature that allows you to configure “Do Not Disturb” (DND) and “call forwarding” (CFWD) for the phone’ s account. Thes e features are configurable on a global-basis only on the 6751i. The following pa ragraphs describe accou ...
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Aastra Telecom 6751I - page 85
Model 6751i IP Phone User Guide 77 Managing Calls Configuring DND Using the Aastra W eb UI Use the following procedure to set DND using the Aastra W eb UI: 1. Click on Basic Settings->Account Configuration. 2. In the " DND " field, enable DND on the phone by checkin g the box. Disable DND by unchecking the box. 3. Click to save your ch ...
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Aastra Telecom 6751I - page 86
78 Model 6751i IP Phone User Guide Managing Calls CFWD Account-Based Configuration Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to a nother destination. Y ou can set CFWD on the phone-side by confi guring the account information via the Aastra W eb UI at the path Basic Settings->Account Configuration . When configuri ...
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Aastra Telecom 6751I - page 87
Model 6751i IP Phone User Guide 79 Managing Calls 4. ( No Answer state ) If you enable the " No Answer " state, in addition to entering a phone number , you must also spec ify the number of rings for your pho ne. In the " No. Rings " field, select the number of ri ngs you want your phone to perform before fo rwarding any incomin ...
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Aastra Telecom 6751I - page 88
80 Model 6751i IP Phone User Guide Managing Calls The following illustration shows an example of configuring Call F orward using the IP Phone UI with the "No Answer" state enabled.. Note: A checkmark ( 3 ) indicates CFWD is enabled with a phone number specified for the state. An X indicates CFWD is disa bled on the account. A ! indicates ...
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Aastra Telecom 6751I - page 89
Model 6751i IP Phone User Guide 81 Additional Features Additional Features This section describes additional featur es you can use on the 6751i phone. Star C o d e s All of the main call handling and e xtension manageme nt features for yo ur system can be set up as speed dials on the Keypad keys on your phone. Contact your System Administrator for ...
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Aastra Telecom 6751I - page 90
82 Model 6751i IP Phone User Guide Additional Features Configuring Suppression of DTMF Pl ayback Use the following procedure to co nfigure suppression of DTMF playback . 1. Click on Basic Settings->Prefer ences . 2. Go to the " General " section . 3. Enable the " Suppress DTMF Playback " field by checking the check box. (Disa ...
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Aastra Telecom 6751I - page 91
Model 6751i IP Phone User Guide 83 Additional Features Display DTMF Digit s A feature on the IP phones allows users to en able or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to di al, or when dialing from a speeddial key . DTMF is the signal sent from the phone to the network that you g e nerate ...
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Aastra Telecom 6751I - page 92
84 Model 6751i IP Phone User Guide Additional Features Call W aiting The call waiting feature notifies th e user on an active call, of a new incoming call. Y ou can disable the call waiting feature, so that the new incoming call is automatically rejected by the phone with a busy message. If you disable call waiting on the phone, and t he u ser is o ...
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Aastra Telecom 6751I - page 93
Model 6751i IP Phone User Guide 85 Additional Features Enabling/Disabling Call W aiting Use the following procedure to enable or disable Call W aiting on the IP phone. 1. Click on Basic Settings->Prefer ences->General. 2. Call W aiting is enabled by default. If required, disable the " Call W aiting " field by unchecking the check bo ...
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Aastra Telecom 6751I - page 94
86 Model 6751i IP Phone User Guide Additional Features Play Call W aiting T one Y ou can enable or disable the playing of a call waiting t one when you are on an active call and a new call comes into the phone. Y ou can configure this feature using the Aastra W eb UI. Configuring Call W aiting T one Use the following procedures to configur e a call ...
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Aastra Telecom 6751I - page 95
Model 6751i IP Phone User Guide 87 Additional Features S tuttered Dial T one Y ou can enable or disable the playing of a stutte red dial tone when there is a message waiting on the IP phone. Y ou can configure this feature using the Aastra W eb UI. Configuring S tuttered Dial T one Use the following procedures to confi gure stuttered dial tone on t ...
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Aastra Telecom 6751I - page 96
88 Model 6751i IP Phone User Guide Additional Features XML Beep Support Using the Aastra W eb UI, you can en able or di sable a beep to be au dible when the phone receives an XML application using the " XML Beep Support " field at the path Basic Settings->Pr eferences->General . If you disable this feature, then no beep is heard whe ...
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Aastra Telecom 6751I - page 97
Model 6751i IP Phone User Guide 89 Additional Features S t atus Scroll Delay Using the Aastra W eb UI, you can specify a scroll delay option that allows you to set the time delay , in seconds, be tween the scrolling of each status messag e on the phone. Y o u can specify this setting in the " S tatus Scro ll Delay (seconds) " field at the ...
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Aastra Telecom 6751I - page 98
90 Model 6751i IP Phone User Guide Additional Features Incoming Call Interrupt s Dialing The 6751i has a feature you can enable or disable called " Incoming Call Interrupts Dialing ". This feature is disabled by default. If you are dialing out on your phone, and you receive an incoming call at the same time, the incoming call goes to an a ...
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Aastra Telecom 6751I - page 99
Model 6751i IP Phone User Guide 91 Additional Features Configuring "Incoming Call Interrupt s Dialing" Use the following procedures to configure " Incoming Call Interrupts Dialing" on the IP Phone. 1. Click on Basic Settings->Prefer ences->General . 2. Enable the " Incoming Call Interrupts Dialing " field by chec ...
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Aastra Telecom 6751I - page 100
92 Model 6751i IP Phone User Guide Additional Features Switch UI Focu s to Ringing Line Y ou can configure a feature on the 6751i that cont rols the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a co nnected call, the phon e switches focu ...
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Aastra Telecom 6751I - page 101
Model 6751i IP Phone User Guide 93 Additional Features Goodbye Key Cancels Incoming Calls The 6751i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls pres ented to the phone when you are on an active call. The parameter is called " Goodbye Key Cancel s Incoming Call " and is ...
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Aastra Telecom 6751I - page 102
94 Model 6751i IP Phone User Guide Additional Features Using the Goodbye Key to Cancel Incoming Calls Fe ature IP Phone UI IF THEN "Goodbye Key Cancels Incoming Call" is enabled AND a second call comes in while you are on an active call, press the Goodby e key to reject the second incoming call. "Goodbye Key Cancels Incoming Call&quo ...
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Aastra Telecom 6751I - page 103
Model 6751i IP Phone User Guide 95 Additional Features Incoming Intercom Call Features Incoming Intercom By default, the IP phone allows incoming interc om calls to be automatic ally answered without having to set up an Icom key on your phone. The phone automati cally plays a warning tone when it receives an incoming in tercom call. It also mutes t ...
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Aastra Telecom 6751I - page 104
96 Model 6751i IP Phone User Guide Additional Features Auto-Answer/Play W arning T one The auto-answ er feature on the IP phone allows you to enable or disa ble automatic answering for an Intercom call. If “Auto-An swer” is enabled, the phone a uto matically answers an incoming intercom call. If “Play W arning T one” is also enab led, the p ...
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Aastra Telecom 6751I - page 105
Model 6751i IP Phone User Guide 97 Additional Features 3. The " Microph one Mute " field is enabled by default. Th e microphone is muted on the IP phone for Intercom calls made by the originating caller . T o disab le this field, uncheck the box. 4. The " Play W arning T one " field is enabled by default. If “ Auto-Answer” i ...
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Aastra Telecom 6751I - page 106
98 Model 6751i IP Phone User Guide Additional Features If there is an existing call on the phone, the call initially displays in the ringing st ate. The user has the option to accept/ig nore the call. If the “ Allow Barge-In ” parameter is enabled, the R TP multicast call barges in, and any existing calls are put on hold. If an R TP multicast s ...
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Aastra Telecom 6751I - page 107
Model 6751i IP Phone User Guide 99 Additional Features LLDP ELIN The 6751i IP Ph one supports Link Layer Discovery Proto c ol for Media Endpoint Devices (LLDP-MED), and Explicit Congestion Notifica tion (ECN) Emer gency Lo cation Identification Number (ELIN). LLDP ELIN allows the phone to use the location informatio n sent by the switch, as a calle ...
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Aastra Telecom 6751I - page 108
100 Model 6751i IP Phone User Guide Available Features Enabled by Administrators A vailable Features Enabled by Administrators There are features on yo ur IP Phone that you can use ONL Y if an Administrator has enabled them on your phone. Those features are descri bed in this section. Contact your System Administrator for more information. Missed C ...
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Aastra Telecom 6751I - page 109
Model 6751i IP Phone User Guide 101 Available Features Enabled by Administrators Customizable Callers List Key Y our System Administrator can specify an XML URI that cr eates a custom Callers List application for your phone. When you press the Callers Li st key , the phone ac cesses a custom XML URI Callers List instead of the standard Callers Li s ...
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Aastra Telecom 6751I - page 110
102 Model 6751i IP Phone User Guide Available Features Enabled by Administrators Answer and Ignore Softkeys for XML Applications If you are accessing XML applications on yo ur phone and a call comes in, your System Administrator can create " Answer " and " Ignore " keys that you c an use to either answer the incoming call, or ig ...
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Aastra Telecom 6751I - page 111
Model 6751i IP Phone User Guide 103 Available Features Enabled by Administrators IP Phone UI Screen During W A V Streaming The 6751i screen di splays the following during W A V streaming. T o abort the W A V streaming, press any of the following: • Goodbye key • Drop softkey Y ou can also place the hand set (if in use) on hook. Using the Keyp a ...
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Aastra Telecom 6751I - page 112
104 Model 6751i IP Phone User Guide Available Features Enabled by Administrators IMPOR T ANT NOTES • If no Options URI script is config ured, the local Options Menu on the phone displays as normal. • If you configure password acc ess to the Options Menu, this password is required when accessing the local Option Menu, but is not requ ired for th ...
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Aastra Telecom 6751I - page 113
Model 6751i IP Phone User Guide 105 Available Features Enabled by Administrators Authentication Support for HTTP/HTTPS Download Methods U sed with Broadsoft Client Management System (CMS) If enabled by an Admi bnistrator , the 6751i has authentication support wh en using HTTP or HTTPS as download protocols (as per RFC 2617). When a phone is connect ...
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Aastra Telecom 6751I - page 114
106 Model 6751i IP Phone User Guide Troubleshooting Solutions T roubleshooting Solutions Why is my display blank? Ensure that power is being prov ided to your phone. Make sure your phone is plugged into a power source. Why is my speakerphone not working? If you press the button and the speaker light stays on steady and you hear dial tone , the phon ...
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Aastra Telecom 6751I - page 115
Model 6751i IP Phone User Guide 107 Troubleshooting Solutions How do I change my user p assword? Y ou can change the user password from th e IP phone UI or the Aastra W eb UI. 1. Press the key and select " Options List " from the Menu. 2. Select User Password and press 4 . 3. Enter the current user password and press 4 . 4. Enter the new ...
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Aastra Telecom 6751I - page 116
108 Model 6751i IP Phone User Guide Troubleshooting Solutions How do I rest art the IP phone? 1. Press the key and select " Options List " from the Menu. 2. Use the key to scroll down the list of options to Phone S tatus and press the 4 key to select. 3. Press the key to scroll to the Restart Phone option. Press the 4 . key to confirm and ...
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Aastra Telecom 6751I - page 117
Model 6751i IP Phone User Guide 109 Troubleshooting Solutions How do I lock my phone? Y ou can lock your phone to prevent the phone fro m being used or configured. Y ou can lock the phone using any of the followin g: • At the path Options->Phone L ock on the IP Phone UI. • At the path Operations->Phone Lock on the Aastra W eb UI. Use the ...
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Aastra Telecom 6751I - page 118
110 Model 6751i IP Phone User Guide Troubleshooting Solutions . 1. Click on Operation->Phone Lock . Lock the Phone 2. In the " Lock the Phone? " field, click . The phone locks dynamically and displays the following message: " Phone is locked ". Unlock the Phone 3. Click on Operation->Phone Lock . 4. In the " Unlock th ...
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Aastra Telecom 6751I - page 119
Model 6751i IP Phone User Guide 109 Limited Warranty Limited W arranty Aastra T elecom warrants this product against de fects and malfunctions during a one (1) year period from the date of origina l purchase. If there is a defect or malfunction, Aas tra T elecom shall, at its option, and as the exclusive remedy , either repair or replace the teleph ...
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Aastra Telecom 6751I - page 120
110 Model 6751i IP Phone User Guide Limited Warranty Af ter Warranty Service Aastra T elecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra T e lecom product, at Aastra T elecom's option, for a fixed charge. Y ou are responsible for all shipping charges. Fo r further information a ...
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Aastra Telecom 6751I - page 121
Model 6751i IP Phone User Guide A-1 Appendix A - Time Zone Codes Appendix A - T ime Zone Codes The following table iden tifies the time zone name and time zo ne code to us e on the IP phone. Time Zon e Name/Time Zone Code T able Time Zo ne Name Time Zone Code AD-Andorra AE - United Arab Emirates (Dubai) AG-Antigua AI-Anguilla AL-T irane AN-Curacao ...
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Aastra Telecom 6751I - page 122
A-2 Model 6751i IP Phone User Guide Appendix A - Time Zone Codes CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Y ukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY -Nicosia CZ-Prague NST AST EST EST CST MST PST PST CET CKS CLS EAS CST COS CST CST EES CET DE-B ...
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Aastra Telecom 6751I - page 123
Model 6751i IP Phone User Guide A-3 Appendix A - Time Zone Codes KY -Cayman EST LC-S t Lucia LI-V a duz LT- V i l n i u s LU-Luxembourg L V -Riga AST CET EET CET EET MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montser rat MT -Malta MU - Mauritius MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-T i juan ...
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Aastra Telecom 6751I - page 124
A-4 Model 6751i IP Phone User Guide Appendix A - Time Zone Codes SE-S tockholm SG-Singapore SI-Ljubljana SK-Bratisla va SM-San Ma rino SR-Paramaribo SV -El Salvador CET SGT CET CET CET SRT CST TR-Istanbul TT -Port of Sp ain TW-T aipei EET AST CST UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY -Montevideo EET ...
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Aastra Telecom 6751I - page 125
Model 6751i IP Phone User Guide Index-1 Index Numerics 6751i star codes for 81 A Aastra W eb UI Basic Settings parameters 14 Operaton parameters 14 phone status 14 about this guide 1 account configuration 76 allow barge-in, for int e rcom 96 answer and ignore softkeys 102 auto-answer , for intercom 96 autodial (hotline and warmline) 101 C call forw ...
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Aastra Telecom 6751I - page 126
Index-2 Model 6751i IP Phone User Guide Index Index as conference key 48 as transfer key 48 L language keypad input characters 31 language input 30 latin 2 character set 35 overview 28 specifying on IP phone 28 last number redial 97 live dialpad 23 LLDP ELIN 99 lock/unlock the phon e 109 locking/unlocking the phone 39 M microphone mute, for interco ...
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Aastra Telecom 6751I - page 127
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Aastra Telecom 6751I - page 128
Aastra T elecom will not accept liability for any da mages and/or long distance charges, which result from unauthorized and/or unlawfu l use. While every effort has been made to ensure accuracy , Aastra T elecom will not be liable for technical or editorial errors or omissions contained with in this documentation. Th e information contained in this ...
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