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BT Diverse 2010 - page 1
This equipment is not designed for making emer gency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. Div e rs e 20 1 0 Di git al Co r dl es s T e l e p h o ne Us er gu ide ...
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BT Diverse 2010 - page 2
Check that your Diverse 2010 is complete. When you unpack you should have: • Diverse 2010 base station. • Diverse 2010 handset. • Power adaptor . • Handset belt clip. • T wo nickel cadmium (Ni-Cad) rechargeable batteries. • Telephone line cord. If anything is missing, please contact your place of purchase immediately . For your recor ds ...
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BT Diverse 2010 - page 3
At a gl a nc e Display Displays the status of your handset Belt clip Memory speed dial Enables quick dialling of numbers stored in the memor y Last number redial Lets you redial the last five exter nal numbers you called Intercom Enables inter nal communication and call transfer between handsets Phone For making and answering calls Power Lets you s ...
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BT Diverse 2010 - page 4
Div ers e 20 1 0 Pager For paging all handsets working from the base In-use light Indicates an outside call is being made Charging light On when handset batter y is charging (may occasionally be of f during standard charging time, as charge level is adjusted) Base station top view 2 ...
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BT Diverse 2010 - page 5
........... ........... ................. ................. ................. ................. ............. ....... ........ ........ ......... ......... ......... ........ .. ............ Base station underside view Power cord T elephone line cord ...
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BT Diverse 2010 - page 6
3 I n t h is gu ide At a gl a nc e 1 I nt r oduct io n 4 S ett i n g u p 5 Usi n g y ou r Div e rs e 20 1 0 1 0 Add it io nal f e at u r es 1 5 Usi n g y ou r Div e rs e 20 1 0 24 wit h a s wit c hb o a r d Regist er i n g a ne w Div ers e ha nds et 26 wit h t h e b as e st at io n O p e r at i n g wit h add it io nal b as e s t at io ns 28 M a i n ...
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BT Diverse 2010 - page 7
4 Please read the instr uctions carefully before use and retain this user guide for future refer ence. B uildi n g u p a phone sys t em Y ou can use up to six handsets on each Diverse base station, up to four base stations can be used with each Diverse handset to build up a comprehensive and easy to use cordless telephone system. Also available are ...
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BT Diverse 2010 - page 8
5 Ap pr ov ed r ec ha r g ea b le b att e r i e s General cleaning Simply clean the handset and base station with a damp (not wet) cloth or antistatic wipe. Never use a dr y cloth as this may cause a static shock. Never spray cleaning fluid directly onto the telephone. Nickel-cadmium Saft RC6 Panasonic P-60 AA/1P Philips R6 NC-P UCAR RC 6 DAIMON AC ...
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BT Diverse 2010 - page 9
6 3. Co n ne ct t h e t e le p h on e l i ne c or d t o t h e Div e rs e 20 1 0 ba s e s ta ti o n. Ensure that this is fitted cor r ectly into the right socket. .... .... .... .... . Us e o nl y t h e po w er a da pt or C3 9 28 0 - Z4 -C6 7 wit h y o u r Div e rs e 20 1 0. Pla n wh e r e yo u wi l l pu t y o u r Div ers e 20 1 0. It s h o u l d b ...
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BT Diverse 2010 - page 10
4 Pl u g y o u r Div ers e 20 1 0 i nt o t h e p h o ne s oc k et If you do not have a moder n phone socket, call Free fo ne 080 0 800 150 and ask for a BT engineer to come and fit the cor r ect socket. This is a chargeable ser vice. 5 I nst all t h e r e c ha r g e ab l e b att er i es i n t h e ha nds et The handset uses the two AA size nickel ca ...
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BT Diverse 2010 - page 11
8 7. Ch a rg e t h e h a nds et b att er i es f or at l east 1 6 h ou rs . Place the handset on the base. The handset can be charged face up or down. Make sure that the contacts on the bottom end of the handset are touching both charging contacts. When the handset batteries are charging, the green CHARGING light comes on – it goes of f when the b ...
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BT Diverse 2010 - page 12
9 If the symbol flashes c o nt i nu o us l y , it me a ns t h e h a nds et is eit he r ou t o f r a ng e or is not r egis t er ed wit h t h e b a s e st at io n . T o r egis t er , fo ll o w t h e st eps o n p ag e 26. All a dd iti o nal h a nds et s yo u pu rc h as e wi l l nee d t o b e i n d ividual l y r egiste r ed wit h t h e b as e st at ion ...
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BT Diverse 2010 - page 13
10 Us i n g y o u r Div e rs e 20 1 0 O n/Off a nd Pr ot e ct ed m ode s The handset can be set to one of three dif ferent modes. Y our handset’s display will indicate which mode it is cur r ently in, as shown below . OFF Phone calls cannot be made and the handset does not respond to incoming calls. Nothing is shown on the display . To switch on, ...
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BT Diverse 2010 - page 14
11 Making a n d r e c e ivi n g c al ls T o make an external call Ensure the handset is switched ON. • Press the PHONE button. Y ou will hear the dial tone. The ‘In Use’ light on the base station comes on. • Dial the number . The phone calls the number and the display shows the number you have dialled. Alter natively , you can enter the pho ...
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BT Diverse 2010 - page 15
12 Making a n d t r a n sf e r r i ng ca l l s b e t ween h a n d se ts If you have multiple handsets registered with the base, the Diverse 2010 enables two handsets to talk to each other on an inter nal ‘inter com’ call, while a third handset can be on an exter nal call. T o page a handset from the base station To locate handsets that are away ...
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BT Diverse 2010 - page 16
13 T o put an outside caller on hold and speak to another internal handset • Press the INT button. Y ou hear the inter nal dial tone and your outside caller is put on hold. Y our caller will hear ‘music on-hold’. • Press the handset number you want, 1-6 . When the handset answers, you can talk without your outside caller hearing. • Press ...
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BT Diverse 2010 - page 17
14 T o speed dial a number stored on the memory • Press the PHONE button. Y ou will hear the dial tone. • Press and release the MEM button twice. The memor y one digit will be displayed, along with its stored phone number . • Continue to press and release the MEM button to scroll through the memories • On reaching the number you want, press ...
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BT Diverse 2010 - page 18
15 T o re-set to TONE dialling • Press the STO button then the # button. • Press the 1 button. • Enter the cur r ent system code. (Standard setting 0000 .) • Press the LNR button. • Press the buttons 0 , 3 , 7 . • Press the STO button to set tone dialling. T o set Time Break Recall with T one dialling • Press the STO button. • Press ...
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BT Diverse 2010 - page 19
16 2. S e c u r it y c ode a nd h a n ds et PIN As a digital phone system, your Diverse 2010 provides excellent security against others ‘listening in’ to your calls. Y ou can also prevent unauthorised use of the handset(s). To do this you need to know the system code, which you can change if you wish. The standard setting for both the system co ...
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BT Diverse 2010 - page 20
17 3. Adjust i n g v o l u m es a nd t ones It is possible to set and adjust the various tones emitted by your Diverse 2010 base station and your handset. T o adjust the ringer volume in the handset. There are six levels: 1 = low , 6 = high. (Standard setting is 6.) • Press the STO button. • Press the 5 button. Display shows the volume level se ...
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BT Diverse 2010 - page 21
18 T o adjust the ringer volume in the base station There are seven levels: 0 = of f, 6 = high. (Standard setting is 6.) • Press the STO button. • Press the # button. • Press the ✱ button. • Press the 5 button. Display shows the volume level set. Ringer sounds a sample level. • Press a button between 0 (OFF) – 6 to set the new level. ...
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BT Diverse 2010 - page 22
19 ‘Settings confirmation’ tone Y ou will hear a confir mation tone each time you successfully complete a setting. Y ou can tur n this sound on and of f. (The standard setting is ON.) • Press the STO button. • Press 3 then 7 . Display shows the cur r ent setting: 1 = ON, 0 = OFF . • Press 1 to switch the tone ON. Or • Press 0 to switch ...
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BT Diverse 2010 - page 23
20 T o reset your Diverse 2010 base station to the original settings This will reset: – TONE/PULSE signalling to TONE. – Access code/pause to NONE. – Pause after the RCL key to NONE. – Ring assignment to group ringing. It will also delete any new settings made for: connections to a switchboard. This will NOT reset: – The system code. – ...
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BT Diverse 2010 - page 24
21 4. S e cr e c y Y ou can use the Diverse 2010 to place your caller on hold so that they cannot hear you talking. T o obtain secrecy on an external call • Press the INT button. Display shows your handset’s inter nal number and you hear the inter nal dial tone. This allows you to talk to someone in the same room, without your caller hearing th ...
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BT Diverse 2010 - page 25
22 T o set which handset will receive ring priority Once you have set your Diverse 2010 to ring priority mode (see above), you can select the handset you want to ring first. • Press the STO button. • Press the # button. • Press the 1 button. • Enter the system code. (Standard setting 0000 .) • Press the LNR button. • Press the ✱ butto ...
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BT Diverse 2010 - page 26
23 1 2 3 4 My Emergency numbers ar e STO LNR ✱ 1 # 1 STO 2 ABC # 5 JKL LNR T o store your own ‘special numbers’ Before call bar ring has been set, you can add up to four special numbers, each up to 16 digits long. Y ou can do this from any handset. • Press the STO button. • Press the # button. • Press the 2 button. • Press the 5 butto ...
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BT Diverse 2010 - page 27
24 T o insert an access code The handset must be switched ON. • Press the STO button. • Press the # button. • Press the 0 button. • Enter the system code. (Standard setting is 0000 .) • Press the LNR button (you need to press the LNR button twice for a satellite PBX system). • Enter the access code you want to use (for example ‘9’ ) ...
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BT Diverse 2010 - page 28
25 S ett i n g t h e ac c e s s p aus e Y ou can change the length of a pause before the dial tone commences. The standard setting is for a thr ee second pause. The handset must be switched ON. • Press the STO button. • Press # button. • Press the 1 button. • Enter the system code. (Standard setting is 0000 .) • Press the LNR button. • ...
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BT Diverse 2010 - page 29
26 T o register a handset The handset must be switched OFF . At t h e b as e st at io n: • Press and hold down the gr ey paging button until you hear the continuous beeps (after about 10-15 seconds). At t h e ha nds et: • Press and hold down the 1 button together with the PWR button until the display shows 1– and flashing . • Enter the 4 di ...
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BT Diverse 2010 - page 30
27 T o remove a handset r egistered at the base station These steps can be taken from any registered handset. • Press the STO button. • Press the # button. • Press the 7 then 2 . • Enter the system code (default 0000 ). • Display shows all handsets register ed at the base. • Enter the inter nal number of the handset to be removed. It di ...
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BT Diverse 2010 - page 31
28 Ho w t o s et u p mu lt i pl e b as e st at io ns a nd h a nds et s T o register additional Diverse 2010 handsets at more than one base station Y ou can use up to six handsets on each Diverse base station and up to four base stations with your Diverse handset, to build up a comprehensive and easy to use cordless telephone system. The handset sup ...
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BT Diverse 2010 - page 32
29 At t h e b as e st at io n: • Press and hold down the GREY paging button until you hear the beeps (after about 10 seconds). At t h e ha nds et: • Press and hold down the 2 button (or 3 or 4 ), to allocate a number to the new base station. • At the same time, hold down the PWR button until the display shows. • Enter the system code. (Stan ...
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BT Diverse 2010 - page 33
30 T o set your handset for manual base selection (with an automatic search default) This setting tells your handset to search for a specific base signal for 30 seconds. If the signal can not be found, the handset rever ts to automatic selection of the base with the best signal. This setting is recommended where ther e is an overlap between two or ...
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BT Diverse 2010 - page 34
31 M a i nt e na nc e General cleaning Simply clean the handset and base station with a damp (not wet) cloth or antistatic wipe. Never use a dr y cloth as this may cause a static shock. Never spray cleaning fluid directly onto the telephone. Ser vice Within the warranty period If you experience a problem with your Diverse 2010 base station or hands ...
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BT Diverse 2010 - page 35
32 He l p Y our Diverse 2010 has been designed to be easy to use. If you should experience a problem, please check the following points before calling the Diverse Helpdesk. Emergency calls Th e e m e rg e nc y se rvic e s c a n b e c o nt act ed i n t he UK b y dial l i n g 999 , o r 11 2 in any c o u nt ry t hat is a me mb er o f t h e Eu r o pe a ...
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BT Diverse 2010 - page 36
33 BT accepts no responsibility for damage caused to your Diverse 2010 handset by the use of non-approved batteries. No display appears Is the handset switched on? The batter y may be flat or dead. Recharge or replace the batter y . No dial tone Is the telephone line cord plugged into the phone socket and the base station? If other handsets are reg ...
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BT Diverse 2010 - page 37
34 T e c h n ic a l i n for ma t i o n Environment Y our Diverse 2010 should be kept free of dust, moisture, high temperature, vibration and should not be exposed to direct sunlight. Do not stand it on carpets or other sur faces which generate fibres or place it in locations which prevent the free flow of air over its sur faces. If the power fails ...
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BT Diverse 2010 - page 38
35 T ech ni ca l speci f i ca t ion Standard DECT , GAP Number of channels 120 duplex channels Radio frequency range 1880 MHz to 1900 MHz Duplex method T ime-division multiplexing. 10 ms frame length Channel grid 1728 kHz Bit rate 1152 kbit/s Modulation GFSK V oice coding 32 kbit/s T ransmitted power 10 mW , average output per channel Range (in ide ...
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BT Diverse 2010 - page 39
36 I n dex Access codes 24 Access pause 25 Additional features 15 Automatic search 30 Batteries approved batteries 5 batter y low war ning 8 charging 8 installing 7 per formance 8 war ning tone 19 Base stations additional base stations 28 automatic base station selection 29 manual base station selection 30 multiple base stations 28 Belt clip 7 Call ...
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BT Diverse 2010 - page 40
Off ic es i n Eu r o pe , N or t h Ame ric a , J a p a n a nd As ia Pac if ic . The Telecommunications ser vices described in this publication are subject to availability and may be modified from time to time. Ser vices and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in th ...
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