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Plantronics W745 - page 1
Sa vi ® W7 45 Mul ti Dev ice Wi rel ess Hea dse t S yst em Use r G uid e ...
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Plantronics W745 - page 2
Contents Welcome 4 System Requirements 4 What's in the Box 5 Base and Headset Basics 6 Accessories (sold separately) 7 Customize Your Headset 8 Install the Headset Battery 8 Use the Fit Kit to Assemble Your Headset 8 Right Over-the-Ear Assembly 8 Left Over-the-Ear Assembly 8 Position Your Headset 9 Over-the-Head Assembly 10 Behind-the-Head Ass ...
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Plantronics W745 - page 3
Plantronics Control panel 28 Devices Tab 28 Device Settings > Base Tab 29 Device Settings > Headset Tab 31 Device Settings > Security Tab 32 Applications Tab 32 Preferences 32 About Tab 34 Plantronics Update Manager 34 Troubleshooting 35 Headset 35 Desk Phone 36 Mobile 36 Softphone 36 3 ...
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Plantronics W745 - page 4
Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi W745 Wireless Headset System which has a WO2 base and a WH500 headset. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. Computer • Sup ...
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Plantronics W745 - page 5
Headset and battery Base, deluxe charging cradle and spare battery Over-the-head headband Behind-the-head headband Headset fit kit with earloops, eartips and foam sleeve USB cable Telephone interface cable Power supply What's in the Box 5 ...
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Plantronics W745 - page 6
Base 1 Power jack 8 Computer button 2 Handset lIfter jack 9 Mobile phone button 3 Telephone interface cable jack 10 Desk phone button 4 USB port 11 Bluetooth pairing button/LED 5 Desk phone speaking volume 12 Subscription button/LED 6 Desk phone configuration switch 13 Charging LED 7 Desk phone listening volume Headset 1 Earloop 5 Battery 2 Eartip ...
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Plantronics W745 - page 7
1 Deluxe USB charging cable Charges an extra battery while charging your headset via a USB port. 2 Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk phone handset off hook. Enables remote call control with your headset. 3 HL10 ™ lifter Automatically lifts handset and returns it to the cradle. Enables remote ...
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Plantronics W745 - page 8
After you install the headset battery, choose one of the three headset wearing styles, over-the-ear, over-the-head or behind-the-head. Use the fit kit to assemble it and optimize the position of the microphone. Positi on the battery as shown on the headset and sl ide into positi on until the bat tery sn aps into place. NOTE Th is prod uct has a rep ...
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Plantronics W745 - page 9
NOTE Ens ure the earloop is flat agains t the he adset b efore ro tating. 2 Choose the si ze and s tyle of eartip that fit s most comforta bly. Al ign the eartip w ith the notch facing the mi crophone as show n. Pres s on to attach. NOTE E ns ure the large e nd of th e earti p points to the microph one. 3 T o cor rectly position your h eadset, see ...
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Plantronics W745 - page 10
1 Hold t he head band so it is a ligned t o receiv e the h eadset a s shown and ins ert the headset into the he adband. 2 Rotate the he adset up . The h eadband can be w orn on the righ t or le ft side. 3 To opt imize t he posit ion of the head set, pus h the h eadset i n so th e microp hone is close t o your mouth. 1 Align the hea dband as shown. ...
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Plantronics W745 - page 11
NOTE Ens ure the large e nd of th e earti p points to the microph one. 3 To pos ition y our head set cor rectly, first sl ide the stem of the he adband s o the he adset f its comfor tably. 4 W i th a finger on the headset indicat or light , push in until the mi crophone rests a s close to your cheek as poss ible wit hout tou ching. 11 ...
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Plantronics W745 - page 12
1 Align the cha rging cr adle pi ns with the base and pr ess firm ly unti l the cr adle res ts even ly on th e base. 2 Plug o ne end of power supply into po wer jack on bac k of the base a nd other end int o worki ng power outlet. 3 Place the hea dset in the cha rge crad le. The headset and bat tery ch arging L EDs flas h green when chargi ng the h ...
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Plantronics W745 - page 13
Choose a desk phone s etup A, B or C and conn ect cab les. A Desk p hone (s tandard) USE • Connec t one en d of the teleph one inte rface c able to the bac k of the base • Discon nect the handset coil c ord from the ba se of th e desk phone an d re-con nect it to the teleph one int erface c able ju nction b ox. • Finall y connec t the re main ...
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Plantronics W745 - page 14
1 While wearing headset , short press b ase desk phone button. NOTE If you don 't have remote c all con trol thr ough a lifter ( HL10) o r cable (EHS), m anually remove desk p hone ha ndset be fore eac h call. 2 If you do not hear a dial ton e, open side pa nel and adjust middle configur ation sw itch A- G until you do . Defau lt setti ng A wo ...
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Plantronics W745 - page 15
Your mobile phone can be paired to multiple headsets and hands-free devices, but it can only be connected to one device at a time. Following are instructions for pairing your mobile phone to the base. 1 Press down an d hold B luetooth pairin g button (4 sec onds) on Savi b ase unti l indica tor LED flashe s red a nd blue. The bas e will remain i n ...
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Plantronics W745 - page 16
Connec t the U SB cable . 1 While wearing your he adset, s hort pr ess the base co mputer b utton. 2 Dial a call f rom your compute r softp hone. 3 End th e call by press ing the headset call co ntrol b utton. The minimum recommended separation between your desk phone and the base is 6 inches. The minimum recommended separation between the base and ...
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Plantronics W745 - page 17
Now that you’ve assembled your headset, installed the software and connected your phones, read this section to learn about the headset features, how to use the controls and more. 1 Volume/Mute button Increase the volume Press the volume button up Decrease the volume Press the volume button down Mute/unmute a call To mute/unmute the headset, press ...
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Plantronics W745 - page 18
Replac e your headset battery The sp are hea dset bat tery is located in a ba ttery c ompartme nt on t he side of the c harging cradle . Becau se the b attery i s hot-s wappable , you w on't los e a cal l if you replace the ba ttery within five m inutes. 1 Open t he batt ery comp artment door on the sid e of th e chargi ng crad le and r emove ...
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Plantronics W745 - page 19
Use the Base When t he syst em is id le, shor t press the bas e subsc ription button once to get feed back on the headse t batte ry level . The c omputer, mobile and des k phone button LEDs wil l light up, ind icating your h eadset battery level. Headse t Batte ry Level Comput er Butt on LED on base Mobile Button LED on bas e Desk P hone Bu tton LE ...
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Plantronics W745 - page 20
For Wi ndows V ista and Window s 7 syst ems Adjust your o verall v olume b y going to: Star t Menu > Settin gs > Co ntrol Pa nel > So und > Playba ck. Cli ck “OK” to confi rm your change. For Wi ndows X P system s Adjust your o verall v olume by going to: Star t Menu > Settin gs > Co ntrol Pa nel > So unds an d Audio Device ...
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Plantronics W745 - page 21
This section describes the base, its buttons and their functions. Basics When y ou pres s on a b ase butt on, you are ope ning a phone li ne/audi o channe l. Depen ding on the ci rcumsta nces, yo u won’t necessa rily hea r a dia l tone u ntil yo u’ve dia led from your p hone. The ba se butt ons allo w you to switch to a di fferent phone l ine/a ...
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Plantronics W745 - page 22
End Su bscript ion If the base i s in sub scriptio n mode and you want to stop th e base from sea rching f or a he adset, press the sub scriptio n button again. The sub scripti on light will b e solid red for four se conds an d then g o to it s previo us stat e. Disabl ing Ove r-the-Ai r Subscr iption The Sa vi syst em ships with th e over- the-air ...
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Plantronics W745 - page 23
reesta blish a connect ion wit h your m obile ph one by pressing the ba se Bluet ooth but ton aga in, before the au to conne ction f eature w ill resu me. You ma y custo mize thi s featur e by us ing the Plantro nics Con trol Pa nel by g oing to Start > Progra ms > Pl antronic s > Pla ntronics Control Panel > Device s > Dev ice Sett ...
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Plantronics W745 - page 24
Answer a Call The ea siest w ay to an swer an incomin g call f rom the desk ph one, mo bile pho ne, or c omputer is to pre ss the headset call but ton whe n you he ar an i ncoming call. Altern atively , you ca n answe r an inc oming ca ll by p ressing the bas e button for the line t hat is ringin g. NOTE If you don 't have remote c all con tro ...
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Plantronics W745 - page 25
2 Dial a call u sing you r desk p hone. 3 To end the ca ll, pres s the he adset c all butt on and hang up the han dset. Altern atively , you ca n place an outg oing cal l by pr essing y our hea dset cal l contro l butto n, then di alin g from your des k phone if the deskphon e is th e defaul t line. Place a mobil e phone call 1 While wearing your h ...
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Plantronics W745 - page 26
Softphone Compatibility Remote call a nswer/en d from the head set is a vailabl e for co mpatibl e softph ones wit h no additi onal st eps by t he user except Skype ™ . For a l ist of c ompatib le softp hones vi sit plantr onics.c om/softw are . F or Skype support , follo w the st eps bel ow. 1 Skype will di splay th e follow ing mes sage dur ing ...
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Plantronics W745 - page 27
subscr ibed to the bas e. The first he adset is the pr imary us er’s he adset an d the nu mber in side the ne xt head set is t he numb er of gu est head sets su bscribed to the base. T he follo wing ex ample shows one pri mary hea dset wi th 2 gue st heads ets con ferenced in. 27 ...
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Plantronics W745 - page 28
User preferences and device settings that affect the performance of your headset can be changed using the Plantronics Control Panel. To acc ess the Plantro nics Co ntrol Pa nel, loa d Plant ronics s oftware by visi ting pla ntronic s.com/ softwa re and click on downlo ad butto n. To start this utility, click Start > Programs > Plantronics > ...
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Plantronics W745 - page 29
Feature Settings Default General Default Line Desk phone/PC/Mobile Desk phone Range High/Med/Low High Desk phone audio bandwidth Wideband/Narrowband Narrowband PC audio bandwidth Wideband/Narrowband Narrowband Bluetooth enabled Selected/Not selected Selected Auto connect to mobile phone Selected/Not selected Selected Stop auto connect to mobile whe ...
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Plantronics W745 - page 30
Base Settings Range High up to 350 ft. Medium up to 150 ft. Low up to 50 ft. To change the range with the base see Setting the Range. Audio Bandwidth for Desk phone and PC Wideband audio delivers heightened speech clarity and life-like fidelity. However, wideband audio consumes more battery power and has more stringent access criteria which reduces ...
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Plantronics W745 - page 31
Audio Limiting Audio Limiting provides advanced hearing protection for daily noise exposure. When Audio- Limiting is SELECTED, the system monitors and controls sound to ensure audio levels do not exceed 80 dBA or 85 dBA (whichever is selected) specified by current and imminent EU legislation. When Audio-Limiting is set to NOT SELECTED, the headset ...
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Plantronics W745 - page 32
Feature Settings Default General Mute Tone Standard/Low/Off Off System Tones Standard/Low/Off Standard Second Inbound Call Ring Continuously/ Ring Once/Ignore Ring Continuously Auto Answer Selected/Not selected Not Selected Desk Phone Desk Phone ringtone Sound 1/Sound 2/ Sound 3 Sound 1 Desk Phone volume Standard/Low/Off Standard PC PC ringtone Sou ...
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Plantronics W745 - page 33
Options Features Settings Default Media Player When a call begins Mute/Pause/Do nothing Pause When a call ends Unmute/Play/Do nothing Play General Ring Both Headset and PC Selected/Not selected Not selected Maintain Headset to PC Link Selected/Not selected Not selected Help us improve this software by allowing us to collect anonymous feature usage ...
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Plantronics W745 - page 34
Microsoft Office Communicator/Lync ™ Dial-tone Enabled If this feature is selected, when a PC radio link is established, Microsoft Office Communicator/ Lync ™ will assume the user is trying to place a VoIP call and provide a dial tone. If this feature is not selected, when a PC radio link is established, Microsoft Office Communicator/Lync ™ w ...
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Plantronics W745 - page 35
My headset is unstable. When you wear the headset, the microphone should rest as close to your cheek as possible without touching. The microphone can be adjusted inward by the pivoting earpiece to optimize the position of the headset. See Position Your Headset . Talk time performance is significantly degraded even after a full recharge. Battery is ...
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Plantronics W745 - page 36
People I talk to can hear a buzz in the background. Move the base further away from your phone. See Position Your Base . If the base power supply is plugged into a power strip, plug it into the wall directly. The handset lifter is installed but does not lift the handset. Be sure the handset lifter power cord is firmly pushed into the handset lifter ...
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Plantronics W745 - page 37
If the distortion is still present, lower the volume on the headset. I can no longer hear any audio through my PC Speakers. For Windows XP systems • Refer to the “Audio” tab of the “Sounds and Audio Devices” option in your PC Control Panel. • Under “Sound Playback”, change the default setting from Savi Office to your PC speakers. Cl ...
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Plantronics W745 - page 38
NEED MORE HELP? plantronics.com/support Plantronics, Inc. Plantronics BV 345 Encinal Street Santa Cruz, CA 95060 United States South Point Building C Scorpius 140 2132 LR Hoofddorp Netherlands © 2011 Plantronics, Inc. Plantronics, HL10 and Savi are trademarks or registered trademarks of Plantronics, Inc. Internet Explorer, Lync, Windows, Windows X ...
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