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Cisco Systems 3911 - page 1
U SER G UIDE Cisco Unified IP Phone Guide 3911 (SIP) Cisco Unified Communicat ions Ma nager Express 7 . 1 1 Over view , page 2 2 Ope rating Y our Phone, page 5 3 Phon e F eatu res and F unctions Li st, page 1 3 ...
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Cisco Systems 3911 - page 2
2 1 Overview This gui de provi des phone layout and featur e desc riptions for the Cisco Unified IP Phon e 3911. Physical Layout The Ci sco Uni fied IP pho ne 3911 is a single-l ine pho ne. Bu ttons ne ar the handset p rovid e direc t acces s to sev eral feature s. Item Description 1 Phone s creen Display s phone menu s and call acti vity includ in ...
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Cisco Systems 3911 - page 3
3 6 Navigation button Allo ws yo u to scro ll thro ugh me nu it ems an d highl ight items . Whe n the ph one is on -ho ok, displays th e c all logs (Miss ed Cal ls, Received Cal ls, Placed C alls ) an d yo ur Sp eed D ials. 7 Line butt ons Allows y ou to s elect a line fo r mak ing a call or to ans wer a call on the lin e. • A fast b link in dica ...
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Cisco Systems 3911 - page 4
4 Connecting You r Phone This section shows a nd exp lains the con nectors on you r Cisc o IP phone. Adjusting the Handset Rest When y ou con nect your phone, you ca n adjus t the ha ndset r est so that the rece iver does not slip o ut of the cradl e. Use t he followin g method to adjust the hand set: 1. Set the h andset aside and pull the squar e ...
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Cisco Systems 3911 - page 5
5 2 Operating Your Phon e This secti on des crib e s how t o ope rate your C isco U nifi ed IP phon e. Be cause of di ffere nces in pho ne an d site con figura tio n, not all feat ures and pro cedur es d escribe d here mi ght appl y to yo ur pho ne. C onsul t your syste m admin istrator for more i nform ation. Note In the followi ng procedures , yo ...
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Cisco Systems 3911 - page 6
6 Hang Up U sing the Ha ndse t Return the handset to its cradle. Hang Up Usi ng th e Speakerph one Pres s . Hang Up On e Cal l, a nd Pres er ve Anot he r Call on t he Sa me Li ne Pres s . If necess ary , remove the call from hold firs t by pressi ng . Hold and Resume Only one ca ll can be acti ve at any t ime; a ll other conn ected calls must be pl ...
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Cisco Systems 3911 - page 7
7 Switch From a Con nec ted Cal l to Answer a Ri ng in g Call on the Same Line Pres s or the line but ton. Switch From a Connec te d Cal l to Answer a Ri ngin g Cal l on th e Other Line 1. Press th e line button with the inc oming call . 2. Pres s . Viewing Multiple Ca lls Understanding how multiple calls are displayed on your phone can help you or ...
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Cisco Systems 3911 - page 8
8 Forwarding Al l Calls to Another Number Y ou can use Call Forw ard All to red irect inco ming cal ls from your phone to anot her numbe r . Set up call forwa rding on yo ur li ne 1. Pres s and choose Settings > User Preferences > CF wd ALL . 2. Enter the c all for ward target number . Cancel call forwa rdin g on y our li ne Pres s and choose ...
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Cisco Systems 3911 - page 9
9 End Your Part icip at io n in a Conf ere nce Hang u p. If y ou leave a con ferenc e after creating it, the confer ence ends. Speed Di aling Speed dialing allow s you to s elect a phone sc reen item to p lace a cal l. Set u p Speed Dia ls 1. Pres s and choose Directorie s > Speed Dials. 2. Select an emp ty speed dial (s hown as N one). 3. Choo ...
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Cisco Systems 3911 - page 10
10 Dial from a call lo g (While Connec ted to Ano ther Call ) 1. Pres s and choose Directorie s > Missed Cal ls , Placed Ca lls , or R eceived Calls . 2. Select a call recor d from th e log. 3. Pres s . The other call is pla ced on hold . Using Ca ll Logs Y our phone mai ntains logs of your mi ssed, plac ed, an d receive d calls. View your call ...
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Cisco Systems 3911 - page 11
11 Accessing Voice Messages T o acces s voi ce mess ages , selec t the l ine an d pr ess . Note Y our co mpany de termin es the voice me ssage se rvic e that your phon e system uses. Fo r the mos t accura te and de taile d information, see th e d ocume ntation for your vo ice m essage s ervi ce. Set up an d Perso nalize Yo ur Voice Messa ge Servi c ...
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Cisco Systems 3911 - page 12
12 Park a Ca ll Call park allows a user to place a call on hold at a designated parking slot from which the call can be retrieved by anyone on the system. Note Co ntact your syst em admi nis trator for you r call park sl ot numb er . T o park a call: • Pres s and c hoo se Pa rk . The Cisco Uni fied Com muni catio ns Manage r Expre ss syste m auto ...
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Cisco Systems 3911 - page 13
13 3 Phone Feat ures and Func tions List The foll owing is an al phabetica l list of featur es and functio ns for your IP ph one. • Accessing Voice Messages 12 • Adjus t the vo lume level for a ca ll 12 • Answe r a Ca ll 7 • Answe r a Ca ll, Sp eake rpho ne 7 • Custom izing the Ph one 10 • Dial fr om a call log 7 • Dial o n-hook ( wit ...
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Cisco Systems 3911 - page 14
Americas Headqu arte rs Cisco Systems, Inc. 170 W est T asman Drive San Jose, CA 951 34-1706 USA www .cisco.com T el: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Asia Pacific H eadquarters Cisco Systems, Inc. 168 Robinson Road #28-01 Capital T ower Singapore 068912 www . cisco. com T el: +65 6317 7777 Fax: +65 6317 7799 Europe Headquarters C ...
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