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HP Scanjet Professional 3000 - page 1
HP Scanjet Professional 3000 Scanner User Guide ...
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HP Scanjet Professional 3000 - page 2
ii ...
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HP Scanjet Professional 3000 - page 3
Content s 1 Scanner o verview ............................................................................................................ 3 Scanner hardware ............................................................................................................. 3 Scanner front panel buttons .................................................... ...
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HP Scanjet Professional 3000 - page 4
2 Scanned pages are out of or der .............................................................................. 22 Optimize scanning and task s peeds ........................................................................ 22 The scan is completely bla ck or complete ly w hite ................................................... 23 Scanned images a ...
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HP Scanjet Professional 3000 - page 5
1 Scanner overview This User Guide covers what you need to kno w about using your scanner . • Scanner hardware • Scanner software Scanner hardware 1 Document feeder 2 Front panel 3 USB input 4 Power supply input See also Scanner front panel buttons Scanner front panel buttons Use the Scan button on the scanner front panel to start a scan. n o p ...
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HP Scanjet Professional 3000 - page 6
HP Scanjet 3000 Scanner 4 See also Useful scanner features Scanner lamp setting The scanner lamp turns off after each scan. After about 15 minutes of inactivity , the scanner automatically enters its Sleep (Po wer Save) mode. T o start a scan w hen the scanner is in Sleep mode, simply press the Power button or load originals into the document feede ...
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HP Scanjet Professional 3000 - page 7
2 Use the scanner The following topics describe the HP Scanjet scanner as well as ho w to scan an original document. • Load originals • Scan a document Load originals For helpful information on loading your docum ents properly , refer to the following topics. • Document loading tips • Load documents • Load a card into the auto document fe ...
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HP Scanjet Professional 3000 - page 8
HP Scanjet 3000 Scanner 6 • Scanning the following t ypes of documents mi ght result in paper jams or damage to the documents. Wrinkled or creased documents Curled documents T orn documents Documents with p aper clips or st aples Carbon paper Coated paper Extremely thin, translucent paper Paper with adhesive notes or flags attached Photos Overhea ...
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HP Scanjet Professional 3000 - page 9
• Clean the scanning rollers if the roll ers are vis ibly dirty or after scanning a document that has pencil writing on it. See also Clean the rollers and the scanner gl ass Scanner paper path problems Load document s 1. Unfold the document feeder extensio n and the output tra y extension. 2. Adjust the paper guides to the width of the do cuments ...
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HP Scanjet Professional 3000 - page 10
HP Scanjet 3000 Scanner 8 4. Align the edges of the documents by tapping the bottom of the stack against the table top. Rotate the stack 90 degrees and repeat. 5. Load your single-sid e documents face down with the top of the pages pointing down. Load your dou ble-side docum ents with the 1 st page face down and the top of the pages pointing down. ...
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HP Scanjet Professional 3000 - page 11
2. Adjust the paper guides to center the original. Make sure the paper guides touch the edges of the original. Scan a document The following topics describe ho w to scan originals using the scanner an d the scanner software. • Tips on scanning • Scan from the scann er button • Scan from TW AIN-compliant scanning software Tip s on scanning • ...
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HP Scanjet Professional 3000 - page 12
HP Scanjet 3000 Scanner 10 3 Useful scanner features Experienced document manageme nt professionals might be interested in the following scan features. These featur es are avail able from any document TWAIN application that allows you to modify the scan s ettings in its user interface. • Scan long documents • Filter out color from a document (c ...
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HP Scanjet Professional 3000 - page 13
1. S tart the scanning software, and t hen select the TW AIN data source. 2. On the TW AIN user interface, press t he Color Dropout tab, choose the color channel you wish to remove from the Color drop-down list. For information about the color dropout settin g s, see the online help for the scanning software that you are using. NOTE: The color chan ...
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HP Scanjet Professional 3000 - page 14
HP Scanjet 3000 Scanner 12 4 Care and maintenance This section presents information about how to care for and maintain the scanner . • Order mainten ance and scanning sup plies • Clean the sca nner glass • Clean the paper path • Clean the rol lers and pad assembly • Repl ace the pad assembly • Repl ace the pick roller Occasional cleanin ...
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HP Scanjet Professional 3000 - page 15
4. Dry the glass with a dry , soft, lint-free cloth. 5. With a light touch, dust the two small strip s of gray reflective materi al with a dry , soft, lint-free cloth. 6. Close the scanner hatch, and then reconn ect the USB cable and power supply to the scanner . Clean the paper path If the scanned images have streaks or scratc hes, use the HP pape ...
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HP Scanjet Professional 3000 - page 16
HP Scanjet 3000 Scanner 14 6. If streaks still appear , repeat steps 3 throug h 4. The cleaning cloth can be cycled through the scanner up to five times within 30 minutes. After that the cloth will dry out. If repeated cycling of the cleaning cloth do es not remove the streaks from the scanned image, clean the rolle rs. Clean the rollers and pad as ...
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HP Scanjet Professional 3000 - page 17
Replace the pad assembly Replace the pad assembly under the follo wing conditions: • The Maintenance Re commended dialog box indicates it is due for mainte nance. • Y ou experienc e repeated document jams an d cleaning the pad assembly did not help. Y our scanner package includes a pad replacement kit. The pad replacement kit contains a pad ass ...
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HP Scanjet Professional 3000 - page 18
HP Scanjet 3000 Scanner 16 3. Close the scanner hatch, and then reconn ect the USB cable and power suppl y to the scanner . NOTE: HP recommends that you replace the pick roller ever y 100,000 scans. ...
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HP Scanjet Professional 3000 - page 19
5 Troubleshooting This section contains solutions for common problems with the scanner . • Basic troubleshooting tips • Scanner installation troubleshooting • Scanner initialization or hardware pr oblems • Scanner operation problems • Scanner buttons are not working correctly • Scanner paper path problems For additional troubleshooti ng ...
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HP Scanjet Professional 3000 - page 20
HP Scanjet 3000 Scanner 18 Scanner Installation troubleshooting If the scanner does not work after installation, you might see a message on the computer screen that is similar to one of the following: y The computer cannot communicate with the scanner . T o fix the problem, check the scanner cables and software as described her e. y The scanner cou ...
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HP Scanjet Professional 3000 - page 21
T roubleshooting 19 2. Use the Add/Remove tool (in Windows Vist a or Windo ws 7, the Programs and Features tool) from the Control Panel to uninstall the HP Scanjet 3000 scanner driver . 3. Restart the computer . 4. Use the HP Sof tware CD that came with t he scanner to reinstall the HP Scanjet 3000 scanner driver . 5. Reconnect the USB cable and po ...
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HP Scanjet Professional 3000 - page 22
HP Scanjet 3000 Scanner 20 Check that the scanner has po wer The power cable is connected bet ween the scanner and a po wer outlet. • Ensure that the power cable is securely connected bet ween the scanner and a live electrical outlet. • If the power cable is connected to a surge pr otector , ensure that the surge protector is plugged into an ou ...
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HP Scanjet Professional 3000 - page 23
T roubleshooting 21 3. Unplug the po wer cable from the power source, wait 60 seconds, an d then plug it back in. 4. Restart your computer . Use the Windows Device Manager tool to verif y that the computer recognizes the scanner . • Windows 2000/XP/XP, 64 bit: The Windows Device Ma nager tool is available on the Hardw are tab of the Syst ems tool ...
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HP Scanjet Professional 3000 - page 24
HP Scanjet 3000 Scanner 22 Scanner lamp st ays on The scanner lamp turns off after each scan. After about 15 minutes of inactivity , the scanner automatically enters its Sleep (Po wer Save) mode. If the scanner lamp remains on after a long period of inactivity , turn of f the scanner , wait 30 seconds, and then turn the scanner back on. Scanner doe ...
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HP Scanjet Professional 3000 - page 25
NOTE: For the best OCR results, scanner compression should be set to a low compression level or disa bled. Resolution should be set to 300 ppi (dpi) for English and Europea n languages and 4 00 ppi (dpi) for Chinese or K orean character recognition. y Scanning at a higher resolution than necessar y increases scanning time and creates a larger file ...
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HP Scanjet Professional 3000 - page 26
HP Scanjet 3000 Scanner 24 Scanner buttons are not working correctly After each step, press a button to see if it is working correctly . If the problem persists, proceed with the next step. 1. A cable might be loose. Ensure that the USB cable is sec urely connected. 2. T he HP Scanjet Button Utility might have been used to disable the buttons. If s ...
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HP Scanjet Professional 3000 - page 27
y If the page looks ske wed as they feed in to the scanner paper path, check the resulting scanned image in the soft ware to ensure that it is not skewed. y The pages mig ht not be placed correctly. St raighten the pages and adjust the pap er guides to center the stack. y The paper gu ides must be touching the sides of the paper st ack to work prop ...
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HP Scanjet Professional 3000 - page 28
HP Scanjet 3000 Scanner 26 Originals are curling up in the scanner output tray Under dry conditions, light weight originals such as those printed on carbon less copy paper may curl in the output tray . T o minimize curl, flatten curled edges on the originals before placing them in the doc ument feeder . If you cannot flatten curled edges, make sure ...
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HP Scanjet Professional 3000 - page 29
3. Smooth out any wrinkles caused b y the jam. 4. Remove any debris (paper , staples, clips, etc.) that you see in the paper p ath. 5. Close the scanner hatch until it snaps into place. 6. Reload the unscanned ori ginals in the document feeder. 7. Resume scanning. See also y Clean the rollers and pad assembly y Document loading tips T roubleshootin ...
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HP Scanjet Professional 3000 - page 30
HP Scanjet 3000 Scanner 28 6 Product support Accessibility options o n this scanner include the abi lity to enable an d disable scanner buttons. See also Control of the scanner buttons Getting assistance Where to get additional inform ation Control of the scanner buttons T o prevent buttons from being pushed accidentally , you can disable the butto ...
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HP Scanjet Professional 3000 - page 31
Product support 29 6. If you already purchased an HP Care Pack Service, please check the support conditions in your contract. Where to get additional information There are several sources of information that describe using the scanner a nd the scanning software. HP Scanjet 3 000 driver help The HP Scanjet 3000 Scanner Driver Help explai ns how to u ...
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HP Scanjet Professional 3000 - page 32
HP Scanjet 3000 Scanner 30 7 Specifications This section contains regulatory informat ion and pr oduct specifications for your scanner . Scanner Specifications Name Description Scanner type Duplex sheetfed scanner Size Width: 285 mm (1 1.22 in), De pth: 157 (6.18), Height: 163 mm (6.42 in) Weight 2.5 kgs Scanning element Contac t image sensor (CIS) ...
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HP Scanjet Professional 3000 - page 33
Document specifications Name Description Minimum paper size 74 x 52 mm (2.9 x 2.1 in) Maximum paper size 215.9 x 864 (8.5 x 34 in) Minimum paper weight 50 g/m 2 (13.3 lbs) Maximum paper weight 120 g/m 2 (32 lbs) Environmental specifications Name Description Operating the scanner: 10° to 35° C (50° t o 95° F) T emperature S torage: -40° to 65° ...
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HP Scanjet Professional 3000 - page 34
HP Scanjet 3000 Scanner 32 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. In stead, it is your responsibilit y to dispose of your waste equipment b y handing it over to a designated collection po int for the recycling of waste electrical and electronic equi pment. ...
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HP Scanjet Professional 3000 - page 35
Index Ａ clean the scanner glass, clean rollers, 12 Ｐ Accessibility , 28 pages are out of order, 22 auto document feeder , 5 Ｂ pap er black stripes jams, skew , misfeed, 25 troubleshooting, 23 par ts Ｃ order , 12 Care Pack Service, 29 power supply clean troubleshooting, 21 Ｓ rollers, pad assembly , 14 scan button Clean the rollers, 14 scan ...
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