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GN Netcom SE-220 - page 1
SoundPoint ® Pr o Model SE-220 Installation Instructions and User’ s Guide Polycom ® , SoundPoint ® Pro, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. ©2000 Polycom, Inc. All Rights Reserved. 1725-06216-001 Rev A Don't forget to mail in yourOwnerRegistration Card! Polycom, Inc., ...
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GN Netcom SE-220 - page 2
SoundPoint Pro Desktop Conference Phone User’ s Guide i i i SoundPoint Pro Professional Conference Phone User’ s Guide i i IMPORT ANT SAFETY INSTRUCTIONS When using your telephone equipment, the following safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons. 1. Read and understand all in ...
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GN Netcom SE-220 - page 3
SoundPoint Pro Professional Conference Phone User’s Guide i v SoundPoint Pro Desktop Conference Phone User’ s Guide v T ABLE OF CONTENTS SAFETYINSTRUCTIONS...............................................................ii Chapter 1 INTRODUCTION AND INST ALLA TION ........................1–1 INTRODUCTION......................................... ...
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GN Netcom SE-220 - page 4
SoundPoint Pro Professional Conference Phone User’ s Guide v i ACCESSING, USING, AND PROGRAMMING DIRECTORIES..............................................2–7 Navigating the Directories........................................................2–7 Directory Structure and Descriptions.......................................2–8 SoundPoint Director ...
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GN Netcom SE-220 - page 5
SOUNDPOINT ® PRO INTRODUCTION AND INST ALLA TION Chapter 1 SoundPoint Pro Professional Conference Phone Introduction and Installation 1 –1 SoundPoint Pro Professional Conference Phone User’ s Guide v i i i ...
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GN Netcom SE-220 - page 6
SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 –2 SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 –3 UNP ACKING The following items are included in your SoundPoint Pro. Check the list before installation to assure that all items are accounted for. If you are missing any items, contact your SoundP ...
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GN Netcom SE-220 - page 7
SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 –4 SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 –5 Handset Connection Headset Connection Astandard 2.5mm headset jack is located at the right front of the console. No amplifier is required for headsets with a 2.5mm stereo interface plug. Headsets ...
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GN Netcom SE-220 - page 8
SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 –6 SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 –7 VISUAL INDICA TORS *Message waiting supported for FSK protocol and most analog PBXs. KEYS AND OPERA TIONAL FEA TURES ...
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GN Netcom SE-220 - page 9
SoundPoint Pro Desktop Conference Phone Operation 2 – 1 SOUNDPOINT ® PRO OPERA TION Chapter 2 SoundPoint Pro Professional Conference Phone Introduction and Installation 1 – 8 ...
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GN Netcom SE-220 - page 10
MAKING CALLS, ANSWERING CALLS, HANGING UP Tips for Using the Line Keys 1. When a LINE key is pressed, that line becomes active and any other active lines are disconnected unless placed on Hold prior to pressing the LINE key. 2. When the CONF key is pressed all active lines and lines on Hold are linked in the conference. 3. When the HOLD key is pres ...
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GN Netcom SE-220 - page 11
CONFERENCE MODE Using Lines The LINE keys—located below the LCD screen—and Conference ( CONF ) key—located to the right of the LCD screen—control your conference. Conference calls can be established by: 1. Placing and conferencing outbound calls 2. Receiving and conferencing inbound calls 3. Conferencing a combination of inbound and outboun ...
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GN Netcom SE-220 - page 12
Accessing, Using, and Programming Directories SoundPoint Pro stores and retrieves information for your convenience. This information is organized into directories which can be accessed and customized from the keypad. Navigating the Directories Pressing SELECT will allow you to: ▼ Initially, enter the Directory Structure at the Main Menu level, ? ...
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GN Netcom SE-220 - page 13
Outgoing Call History Records calls you have dialed from the Speed Dial Listing, Call Histories, or manually. Dials any number in the history when the SPEED DIAL key is pressed. Line Settings Stores and displays line configuration parameters. Contains programming options for line setting parameters including restoration of factory default line sett ...
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GN Netcom SE-220 - page 14
The available priority tags, with 1 being the highest priority, will be listed on the bottom line of the LCD. Use the ▲▼ keys to move the blinking cursor over the priority “tag” you wish to assign, or select “N” for No Tag, then press SELECT . Once assigned, entries with priority tags will be listed at the beginning of the Speed Dial Li ...
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GN Netcom SE-220 - page 15
For a telephone line with Caller ID, the following information is stored: ▼ Caller name ▼ Caller phone number ▼ Time and date the call was received ▼ Line number (1 or 2) upon which the call was received For a telephone line without Caller ID, the following information is stored: ▼ Time the call was received ▼ Line number (1 or 2) upon ...
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GN Netcom SE-220 - page 16
Exporting Entries to the Speed Dial List Phone numbers and names in the Incoming Call History list can be exported to the Speed Dial List as Speed Dial entries. Enter the Incoming Call History directory then scroll ▲ to locate the entry you wish to export. Use the # key to correctly format the phone number for dialing (see previous section) prior ...
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GN Netcom SE-220 - page 17
SoundPoint Pro Desktop Conference Phone Operation 2 –1 7 SoundPoint Pro Desktop Conference Phone Operation 2 –1 6 Dialing Outgoing Call History Entries Press the SPEED DIAL key while viewing any entry to automatically dial that entry’s phone number. Exporting Entries to the Speed Dial List Outgoing Call History entries can be exported to the ...
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GN Netcom SE-220 - page 18
SoundPoint Pro Desktop Conference Phone Operation 2 –1 8 Setting Ring Type forEach Line SoundPoint Pro has 5 different ring types available for each line. While viewing a line settings status, press SELECT to view the line setting options for that line. Scroll ▼ to EDITRING TYPE? Line 2 of the display will show the current ring type setting. Pr ...
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GN Netcom SE-220 - page 19
System Settings Director y The System Settings Directory allows you to view status of—and program options for— a variety of system settings, including: ▼ Setting the Time of Day ▼ Setting the LCD Contrast ▼ Setting Repetitive Redial Parameters ▼ Selecting and Setting Telephone Number Auto-Formatting ▼ Editing Flash Timing; Restoring D ...
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GN Netcom SE-220 - page 20
To set up Auto-Formatting, enter the System Configuration Directory then scroll ▼ until you see EDITAUTOFORMAT? Line 2 of the LCD will show the current Auto- Formatting settings. Press SELECT .to begin Auto-Formatting. Use ▲▼ to toggle the status of the auto- formatting feature, DISABLED or ENABLED. When the desired status appears press SELEC ...
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GN Netcom SE-220 - page 21
SoundPoint Pro Desktop Conference Phone Troubleshooting 3 –1 SOUNDPOINT ® PRO TROUBLESHOOTING Chapter 3 Restoring Default Flash Timing Enter the System Settings Directory then scroll ▼ until you see EDITFLASH TIME? Press SELECT . Scroll ▲ until you see RESTORE DEFAULT FLASH TIME? Press SELECT . Restoring System Factory Default Settings All f ...
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GN Netcom SE-220 - page 22
TROUBLESHOOTING Troubleshooting will help you overcome difficulties that occur during installation and normal use. No Dial T one ▼ Check the connections of the telephone lines to the LIM, and make sure that the connections are secure at both the wall jack, and on the LIM. Repeat the process for the telephone connection from the LIM to the console ...
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GN Netcom SE-220 - page 23
SoundPoint Pro Desktop Conference Phone Regulations and W arranty 4 –1 SOUNDPOINT ® PRO REGULA TIONS AND W ARRANTY Chapter 4 SoundPoint Pro Desktop Conference Phone Troubleshooting 3 –4 ...
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GN Netcom SE-220 - page 24
advance. But if advance notice is not practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operations, or procedures that could effect the proper functioning of your equipment. If they do, you will be notified i ...
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GN Netcom SE-220 - page 25
Polycom's obligation to repair, replace, or refund, as set forth above, is your exclusive remedy. Except as specifically set forth above, Polycom, its affiliates, suppliers, and dealers make no warranties, express or implied, and specifically disclaim any warranties of merchantability or fitness for a particular purpose. Limitation of Liabilit ...
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GN Netcom SE-220 - page 26
SoundPoint Pro Desktop Conference Phone Appendix A – 1 SOUNDPOINT ® PRO ADDITIONAL INFORMA TION Appendix SoundPoint Pro Professional Conference Phone Regulations and W arranty 4 –6 ...
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GN Netcom SE-220 - page 27
Headset Selection If you are interested in purchasing a headset, you should decide which type is best for you, and also take into consideration: Sound Quality Some headset manufacturers use noise reduction technology to enhance sound quality. Like high-quality conferencing equipment, good sound quality in a headset can improve productivity and make ...
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GN Netcom SE-220 - page 28
SoundPoint Pro Professional Conference Phone Appendix A –5 SoundPoint Pro Professional Conference Phone Appendix A –4 Durability Make sure you choose a headset durable enough to withstand a fair amount of wear and tear. Headsets should stand up to twisting and stretching, and in home offices, to family use. Cleanability Headsets with removable ...
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