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AT&T 992 - page 1
© 1999 Lucent T echnologies Consumer Products L.P . All rights reserved. Printed in Mexico. 848404018 Issue 1A T&T 9355_book_1ATT 7/12/99 2:25 PM Page ii ...
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AT&T 992 - page 2
900 MHz Cor dless Ans wering System 9355 with Caller ID/Call W aiting 1 REVISED 7/12/99 Please read Part 1: Important Product Infor mation, included in this packag e. This AT&T product is manufactured by Lucent T echnologies Consumer Products L.P . A T&T and the globe symbol are trademarks of A T&T Corp. licensed to Lucent T echnologies ...
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AT&T 992 - page 3
INST ALLA TION .................................3 FEA TURE SETUP ..............................6 About Softk eys...............................................6 T elephone Featur e Setup .............................6 Dial Mode .............................................6 Ringer Off/Battery Save .......................7 Handset Ringer Selection . ...
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AT&T 992 - page 4
ANSWERING SYSTEM OPERA TION At Cordless Handset or T ouch T one Phone ........................32 Call Screening ..............................................32 Connect with the Answering System.......32 From the Cordless Handset .................32 From a T ouch Tone Phone .................32 V oice Help Menu ...................................... ...
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AT&T 992 - page 5
The instructions below are for both table/desk and w all installation. 1 Choose a spot near an electrical outlet and a telephone jack. This phone requires a modular telephone jac k and a standard electrical outlet (110v A C) not controlled by a wall switc h. 2 Install the handset battery. • Remove the battery cover by pressing on the indentation ...
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AT&T 992 - page 6
3 Connect the telephone line cord. Plug one end of the telephone line cord into the jack labeled TEL LINE on the back of the base. Plug the other end of the line cord into a modular jack. Make sure the plugs snap firmly into place. (If you are w all mounting the phone, use the short line cord, and press the e xcess cord into the groov e on the bott ...
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AT&T 992 - page 7
8 Check for dial tone. After the batteries are charg ed, pick up the handset. Check f or a dial tone by pressing P ; you should hear a dial tone. 9 Set up T elephone Featur es. See pages 6 and 7. 10 Set up Caller ID Features. See pages 8 and 9. 11 Set up Answering System Features. See pages 9–13. a Select Announcement b Set Ring Select c Set A ud ...
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AT&T 992 - page 8
About Softk eys This telephone has been designed with your conv enience in mind, offering you man y features which y ou can access using the two “softkeys” on the handset, shown in the illustration. Press U to begin viewing options. Use < and > to scroll through the c hoices or to move to the ne xt display . By pressing the softkey below ...
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AT&T 992 - page 9
Ringer Off / Battery Sa ve When the Ringer is set to OFF , the handset sta ys ready to use f or up to 30 days in the standby mode bef ore you have to r etur n it to the base for recharging. When the Ringer is off , the Pag e/Handset Locator feature does not wor k, and the screen does not displa y incoming call information. Howev er , the call inf o ...
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AT&T 992 - page 10
Caller ID F eature Setup Pro gramming Home and Local Area Codes Y our “home area code” is the area code from whic h you are dialing. Numbers called within your home area code do not require y ou to dial a “1” or the area code bef ore dialing the telephone number . “Local area codes” are ar ea codes that require no “1” befor e dialin ...
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AT&T 992 - page 11
Call List Options Y ou can customize how the phone stores call information. Select whether the system stores inf or mation a bout ALL CALLS received, or f or NO CALLS . The system comes set to ALL CALLS . 1 Make sure the is not display ed. 2 Press U> . 3 Use the softkey to select SETUP . 4 Select DONE until the screen displa ys LIST:ALL CALLS . ...
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AT&T 992 - page 12
Ring Select and T oll Sav er Use Ring Select to select how many times the phone will ring bef ore the system answ er s a call. Set for 1 to 7 r ings, or set to SA for T oll Saver (Ring Select comes preset to 4 ). When you set the system to SA , the system answ er s after four rings when you hav e no new messages and after tw o rings when you have n ...
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AT&T 992 - page 13
Priority Call Signal When a caller enters the Pr iority Calling Code from a touch tone phone, the system “chirps” to aler t you that you hav e a Pr iority Call. Y ou’ ll need to provide select callers with the Prior ity Calling Code (preset to 999), in order f or them to use this feature. 1 Y our caller dials your telephone number from a touc ...
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AT&T 992 - page 14
Recording Y our Announcement Befor e using this answering system, you can record an announcement (up to three minutes long) that callers will hear when the system answers a call. When you record y our announcement, make sure you indicate who has been assigned to each mailbox, and that callers should press 1 or 2 to access the appropriate mailbox. F ...
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Deleting an Announcement 1 If the announcement you want to delete is the currentl y selected announcement ( A , B , or AO ) go to Step 2 . If not, select the announcement by following Steps 1– 4 in “Selecting Y our Announcement” on page 9, then g o to Step 2 below . 2 Press A on the base. 3 Press D while the announcement is playing. The syste ...
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AT&T 992 - page 16
Caller Specific Outgoing Announcements Y ou can record up to three Caller Specific Outg oing Announcements that you can matc h to: • specific incoming caller numbers, or • callers who choose to block their name and number when calling, or • callers from areas in which Caller ID inf or mation is not transmitted. Callers from the number(s) you ...
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AT&T 992 - page 17
10 The screen displa ys the number or call type matched to this announcement. T o chang e the recording, select RE-RECORD — OR — Select DONE . If you have not r ecorded all Caller Specific Outgoing Announcements, begin again at Step 4 . NOTE: Y ou do not need to enter the “1” when storing numbers y ou usually dial with a 1 pr efix. Re viewi ...
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AT&T 992 - page 18
T alking Caller ID Y ou can record personalized announcements (T alking Caller ID) to be play ed from the speaker at the base each time a call is receiv ed from a telephone number or call type you prog ram. For example, you could recor d an T alking Caller ID announcement to say “ Mom and Dad ” eac h time you receiv e a call from your parents? ...
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AT&T 992 - page 19
Re viewing a T alking Caller ID ( LOCAL ) Announcement 1 Press U . 2 Use the softkey to select DIR . 3 Select ANS SYS . 4 Select LOCAL . 5 Select REVIEW . The screen displays the first LOCAL announcement. 6 Use < or > to display the announcement you w ant to review . 7 Select OPTIONS . 8 Select PLAY . The system plays the announcement. Y ou c ...
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AT&T 992 - page 20
18 Making a Call 1 Press P , and wait f or to appear on the display . As the phone is selecting a channel, the screen ma y display SEARCHING... . 2 When you hear a dial tone, dial the number . 3 See the TELEPHONE MEMOR Y and CALLER ID OPERA TION sections of this manual for mor e calling options. Pr evie wing a Number Before Calling 1 Enter the digi ...
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AT&T 992 - page 21
Answ ering a Call Press P on the handset. The appear s and the call is connected. Ending a Call Press P on the handset — OR — Place the handset in the cradle. Redial The last number dialed on this phone (up to 24 digits) is stored in redial memor y until you dial another number . 1 Press P . 2 W ait for the dial tone and f or the to appear . 3 ...
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20 Mute Mute allows you to hear y our caller , but prevents the caller from hearing you. 1 Press > while on a call, until the screen displays MUTE ; select MUTE . 2 T o return to your conversation, select UNMUTE . Hold When you put a call on hold, you cannot hear y our caller and your caller cannot hear you. 1 Press > while on a call, until t ...
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AT&T 992 - page 23
Changing Channels This cordless telephone has an advanced AutoSelect f eature that minimizes the chance of interf erence. When the phone is looking f or a clear channel, the screen displa ys SEARCHING... . If it is unable to locate a clear channel, the screen displa ys TRY AGAIN . Hang up and tr y your call again. In the unlikely ev ent that you no ...
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AT&T 992 - page 24
22 Adjust speaker volume Answ ering a Call T o answ er a call using the speakerphone, press K on the base. The SPEAKER light goes on, and the call is connected. T o end the call, press K again. Connecting to a Call with the Speak erphone Y ou can make a call at the handset, and then switch to the speakerphone. 1 Make a call at the handset. Press &g ...
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AT&T 992 - page 25
23 Hold Press H to put a call on hold. The SPEAKER light f lashes. T o return to the call, press H again — OR — Press P on the handset — OR — Press K on the base — OR — Lift the handset of an e xtension phone on the same line. Base Ringer V olume When you’ re not using the speakerphone or listening to messages, press E or e on the bas ...
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AT&T 992 - page 26
24 Y ou can store up to 10 telephone numbers and names in memor y . Y our messages and announcements will be sav ed in the event of a power f ailure, but you ma y need to reset the clock (see FEA TURE SETUP). The telephone memor y works with the Memory Match, Caller Specific Outgoing Announcement, T alking Caller ID and Pr iority Ring features. Whe ...
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AT&T 992 - page 27
25 Storing a Name with a Memor y Number 1 Follow Steps 1 through 6 under “Storing Number s in Memor y . ” 2 Use the keypad to enter a name. T o enter the fir st letter on a ke y , press the key once. T o enter the second letter on the ke y , press the key twice. T o enter the third or fourth letter on the key , press the key three or four times ...
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AT&T 992 - page 28
Deleting Memor y Numbers 1 Follow Steps 1 through 4 in “Vie wing Number s in Memor y . ” 2 Press U . 3 T o delete a number , use the softke y to select DELETE . The screen prompts DELETE LOC.? . Use the softkey to select YES . 4 The screen displa ys ...
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AT&T 992 - page 29
27 T urning the System On/Off The answ er ing system must be on in order to use any ans wering system functions. When the answering system is on, the Message Window is on (a steady or f lashing display). T o turn the answering system on, press O on the base. The system announces “ The machine is on. ” T o tur n the system of f, press O again. T ...
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AT&T 992 - page 30
28 ANSWERING SY STEM OPERA TION At the Base Announcement Pla y/Silent Y our system comes set so you can hear your announcement when the system answ er s a call. Y ou can reset the system so y ou won’t hear the announcement. Press and hold A f or approximately two seconds, until the current setting ( AP for Announcement Pla y , or AS for Announcem ...
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AT&T 992 - page 31
Listening to Y our Messages As the system plays bac k messa ges in a mailbox, the Message Windo w displays the number of the messag e playing. Before pla ying each message, the system announces the day and time the messag e was received. After playing the last messag e, the system announces “ End of messages. ” Play all messages in a mailbox Pr ...
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AT&T 992 - page 32
30 Deleting Messages Delete all messages in a mailbox 1 Press D . The MBOX lights f lash. 2 Press the button of the mailbox where y ou want to delete messages. If you have listened to all messages in that mailbox, they are deleted and cannot be recov ered. Delete selected messages Press and release D while the messag e you want to delete is playing ...
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31 Message Windo w Displa y Message Windo w Displays: When: 0 – 98 Y ou have messages waiting, or messag e is playing AO System is set to Announce Only – – System is taking a call CL ↔ 0 – 98 Y ou need to reset the clock, and there ar e messages waiting CL ↔ AO Y ou need to reset the clock, and system is set to Announce Only F , f lashi ...
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AT&T 992 - page 34
32 This cordless ans wering system allows you to retrieve messages and access other featur es even when you are a way from y our home or of fice. Y ou can also use the cordless handset to access ans wering system features when you are within r ange of the base. Whether you are using the cor dless handset or calling from a touch tone phone, you pres ...
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AT&T 992 - page 35
V oice Help Menu The V oice Help Menu allows you to use the answ er ing system from your cordless handset or from a r emote touch tone telephone, even if y ou do not know or remember the various command codes. Once you hav e connected with the answ er ing system, press 5 . The system announces a list of operations and the buttons y ou need to press ...
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AT&T 992 - page 36
Deleting Messages Connect with the answering system and begin playing messag es. T o delete a selected message , press and release 3 while the message is playing. T o delete all messages in a mailbox: After y ou listen to all messages in the mailbox and hear “ End of Messages , ” press 3 and then the mailbox number . Recording Outgoing Announce ...
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AT&T 992 - page 37
35 Setting the Clock 1 Connect with the answering system. 2 Press *8 . Y ou will hear the cur rent day , f ollowed by “ T o change, pr ess 6 or 4. T o change the hour , press 8 .” 3 Press 4 to move back a da y , or 6 to move f orward a day . 4 Press 8 . The system announces the cur rent hour setting, follow ed by “ T o change, pr ess 6 or 4. ...
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36 Changing Settings 1 Connect with the answering system. 2 Press *9 . 3 Press 9 to enter Setup Mode. 4 T o chang e a setting (Select Announcement, Set Ring Select, Set A udible Message Aler t, Change Remote Access Code, Change Priority Calling Code), press 4 or 6 . 5 T o save a setting, press 9 . 6 Press 5 to exit the Setup Mode. Re viewing Settin ...
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AT&T 992 - page 39
37 C ALLER ID OPERA TION About Caller Identification This telephone has a Caller ID featur e that works with Caller Identification ser vice provided by your local telephone compan y . There is a fee f or this ser vice, and it may not be available in all ar eas. This phone can provide information only if both y ou and the caller are in areas offerin ...
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AT&T 992 - page 40
Incoming Call Histor y This telephone assigns each incoming call a number from 1 to 99. The most recent call will have the highest number (f or example, if 10 calls hav e been received, call number 10 is the most recent, and call number 1 is the oldest). When the call histor y is full, the oldest call inf or mation is deleted to make room f or new ...
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AT&T 992 - page 41
Y ou can also program up to f our other local area codes. These are area codes that do not require dialing a “1” before them. After storing these area codes, if you receiv e a call from one of these area codes, the screen displays the ten digits (thr ee digits of area code plus seven digits of phone number). When you press , the phone dials ten ...
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AT&T 992 - page 42
Caller ID Displa y Messages Displa y: Meaning: PRIVATE NAME The other party is blocking name inf or mation. PRIVATE NUMBER The other party is blocking telephone number information. PRIVATE CALL The other party is blocking name and number information. UNKNOWN CALL Y our phone company is unable to receiv e information about this caller’ s name and ...
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AT&T 992 - page 43
41 This cordless telephone operates within the maximum po wer allow ed b y the Federal Communications Commission (FCC). Even so, this handset and base can communicate over onl y a cer tain distance — which can vary with the locations of the base and handset, the weather , and the constr uction of your home or office. For best perf or mance, keep ...
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AT&T 992 - page 44
Charging the Handset Ba tter y Pack This batter y should remain charg ed up to 15 days with the Ringer turned on and up to 30 days with the Ring er of f. A fully c harged battery provides an aver age talk time of about 10 hours. The batter y pack needs charging when: • A new batter y is installed in the handset. • The phone beeps four times whe ...
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AT&T 992 - page 45
43 Nickel Cadmium Rechargeable Batteries must be recycled or disposed of properl y . Do not dispose of in household garbage. If bur ned, it could explode. If punc- tured, it could release caustic material which could injure the skin or eyes. If swallow ed, it may be toxic. The RBRC ™ seal means that the manufacturer is v oluntar ily participating ...
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44 If you hav e dif ficulty operating this phone, tr y the suggestions below . If you still hav e trouble, call 1 800 222–3111. If the phone does not w ork at all, check these items first: • Make sure the pow er cord is plugged into the base and an electrical outlet not controlled by a wall s witch. • Make sure the telephone line cord is plug ...
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AT&T 992 - page 47
If y ou hear noise or interference when using the phone: • Make sure the base antenna is fully upright. • Y ou may be out of rang e. Move closer to the base. • Press and release L to c hange to another channel. Move closer to the base befor e changing channels. • Household appliances plugged into the same cir cuit as the base can sometimes ...
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AT&T 992 - page 48
If the caller’ s name or phone number is not display ed during Call W aiting: • Make sure you subscribe to combined Caller ID with Call W aiting ser vice. • The screen ma y not display the call inf or mation if someone is on an e xtension phone. • The Caller ID with Call W aiting feature is inactive during a pow er interr uption. • Make s ...
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AT&T 992 - page 49
If CL appears in the Message Windo w: Y ou need to reset the clock. If the system does not respond to commands fr om a remote touch tone phone: • Make sure you ar e calling from a touch tone phone. When you dial a number , you should hear tones. If you hear clic ks instead, the phone is not a touch tone telephone. • The answ er ing system may n ...
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AT&T 992 - page 50
fold Answ ering System 9355 Remote Commands T o connect with your answering system: 1 Dial your telephone number from a touc h tone phone. 2 When the system answ er s, enter your Remote Access Code (preset to 500). The system announces the number ...
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AT&T 992 - page 51
Remote Command Press V oice Help menu 5 Play all messag es 1 , then mailbox number Play ne w messages 2 , then mailbox number Repeat message 4 Repeat part of message Press and hold 4 , release to resume playing Skip message 6 Skip part of message Press and hold 6 , release to resume playing Stop 5 Save messag es Hang up Play messag es in another Af ...
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