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Ricoh Aficio SP 100 e - page 1
Operating Instructions User Guide For safe and correct use, be sure to read "Safety Information" before using the machine. ...
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Ricoh Aficio SP 100 e - page 2
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TABLE OF CONTENTS 1. Guide to the Machine How to Read This Manual .................................................................................................................................3 Introduction ............................................................................................................................................ ...
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Updating the Firmware .................................................................................................................................... 24 5. Maintaining the Machine Replacing the Print Cartridge .......................................................................................................................... 25 Cautions ...
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Ricoh Aficio SP 100 e - page 5
1. Guide to the Machine How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Legal Prohibition Do not copy or print any item for which ...
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Ricoh Aficio SP 100 e - page 6
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CHZ966 The following information is region-specific. Read the informa ...
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Ricoh Aficio SP 100 e - page 7
Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior CHZ969 3 4 5 6 1 2 10 9 11 7 8 12 1. Maintenance Cover Lift up this cover to replace consumables or clear a paper jam. 2. Input Tray This tray can hold up to 50 sheets of plain paper. 3. Power I ...
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Ricoh Aficio SP 100 e - page 8
8. Front Cover Open this cover to pull out the output tray before printing. 9. USB Port Use this port to connect the machine to a computer using a USB cable. 10. Input Tray Cover Set this cover up and pull out the paper source tray to load paper. 11. Power Connector Connect the power cord to the machine here. Insert the other end of the cable into ...
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Ricoh Aficio SP 100 e - page 9
Installing the Driver and Software You can install the necessary driver for this machine using the included CD-ROM. The operating systems compatible with the drivers and software for this machine are: Windows XP/ Vista/7 and Windows Server 2003/2003 R2/2008/2008 R2. The procedure in this section is an example based on Windows 7. The actual procedur ...
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Ricoh Aficio SP 100 e - page 10
Deleting the printer driver 1. On the [Start] menu, click [Devices and Printers]. 2. Right-click the icon of the printer you want to delete, and then click [Remove device]. 3. Click [Yes]. 4. Click any printer icon, and then click [Print server properties]. 5. Click the [Drivers] tab. 6. Click the [Change Driver Settings] button if it is displayed. ...
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Ricoh Aficio SP 100 e - page 11
What is Smart Organizing Monitor? Install this utility on your computer from the included CD-ROM before using it. Smart Organizing Monitor provides the following functions: • Displays the status of the machine Displays paper jam messages and other error messages. • Paper size and type settings Displays the settings for paper sizes or types avai ...
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Ricoh Aficio SP 100 e - page 12
1. Guide to the Machine 10 ...
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Ricoh Aficio SP 100 e - page 13
2. Loading Paper Supported Paper Paper Size • A4 • 8 1 / 2 " × 11 " (Letter) • B5 • 5 1 / 2 " × 8 1 / 2 " (Half Letter) • 7 1 / 4 " × 10 1 / 2 " (Executive) • A5 • A6 • B6 • 16K (197 × 273 mm) • 16K (195 × 270 mm) • 16K (184 × 260 mm) • Custom Paper Size The following paper sizes are suppo ...
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Ricoh Aficio SP 100 e - page 14
Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wrinkled paper • Damp paper • Dirty or damaged paper • Paper that is dry enough to emit static electricity • Paper that has already been printed onto, exce ...
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Ricoh Aficio SP 100 e - page 15
Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver CHZ904 2 3 3 1 4 4 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) • The print area may vary depending on the paper size and printer driver settings. Print Area 13 ...
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Ricoh Aficio SP 100 e - page 16
Loading Paper Load a stack of paper for printing in the input tray on the back of the machine. • When loading paper, be sure to configure the size and type of paper. When printing a document, specify the paper size and type in the printer driver so that the settings configured when paper is loaded can be used for printing. 1. Open the input tray ...
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Ricoh Aficio SP 100 e - page 17
3. Fan the paper before loading it in the tray. CBK254 4. Slide the paper guide on both sides outward, and then load the paper print side up until it stops. 1 1 2 CHZ007 5. Adjust the paper guide on both sides to fit the paper width. CHZ008 Loading Paper 15 ...
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Ricoh Aficio SP 100 e - page 18
6. Open the front cover and tray extension. CHZ027 Specifying Paper Type and Paper Size Using Smart Organizing Monitor The procedure in this section is an example based on Windows 7. The actual procedure may vary depending on the operating system you are using. Specifying the paper type and paper size 1. On the [Start] menu, click [All Programs]. 2 ...
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Ricoh Aficio SP 100 e - page 19
3. Printing Documents Basic Operation Use the printer driver to print a document from your computer. 1. After creating a document, open the [Printing Preferences] dialog box in the document's native application. 2. Change any print settings if necessary. The following print settings can be specified using the printer driver: • Printing multi ...
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Ricoh Aficio SP 100 e - page 20
3. When setting changes are completed, click [OK]. 4. Print the document using the print function in the document's native application. • If a paper jam occurs, printing stops when the current page has printed. Open the maintenance cover to remove the jammed paper. Printing will resume automatically after the maintenance cover is closed. If ...
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Ricoh Aficio SP 100 e - page 21
Landscape CHZ922 6. Press the [Form Feed] key. Canceling a Print Job You can cancel print jobs using either the machine's control panel or your computer, depending on the status of the job. Canceling a print job before printing has started 1. Double-click the printer icon on the task tray of your computer. 2. Select the print job you want to c ...
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Ricoh Aficio SP 100 e - page 22
If a Paper Mismatch Occurs If the paper size or type does not match the print job's settings, the machine reports an error. There are two ways to resolve this error: Continue printing using mismatched paper Use the form-feed function to ignore the error and print using mismatched paper. Reset the print job Cancel printing. Continuing Printing ...
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Ricoh Aficio SP 100 e - page 23
4. Configuring the Machine Using Smart Organizing Monitor Checking the System Information The state and status information of the machine can be checked using Smart Organizing Monitor. Checking the Status Information CHZ924 1 2 3 1. Image area Displays the status of this machine with an icon. 2. Status area • Paper Size Displays the paper size co ...
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Ricoh Aficio SP 100 e - page 24
3. Message area Displays the status of this machine with a message. For details about error messages, see p.37 "Error and Status Messages Appear on the Smart Organizing Monitor". Printing the Configuration Page 1. On the [Start] menu, click [All Programs]. 2. Click [Smart Organizing Monitor for SP 100 Series]. 3. Click [Smart Organizing M ...
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Ricoh Aficio SP 100 e - page 25
Configuring the Machine Settings Smart Organizing Monitor is used to modify the machine’s settings. 1. On the [Start] menu, click [All Programs]. 2. Click [Smart Organizing Monitor for SP 100 Series]. 3. Click [Smart Organizing Monitor for SP 100 Series Status]. 4. On the [User Tool] tab, click [Printer Configuration]. 5. Change the settings if n ...
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Ricoh Aficio SP 100 e - page 26
Updating the Firmware • In no event shall the company be held liable to customers for damages of any kind resulting from use or loss of use of this software. • The company shall also not be held liable for any disputes between the customer and third parties resulting from any use or loss of use of this software. • To make sure that a firmware ...
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Ricoh Aficio SP 100 e - page 27
5. Maintaining the Machine Replacing the Print Cartridge • This machine does not monitor the remaining toner level, and no message will be displayed to prompt the user to replace the print cartridge if the machine runs out of toner. Replace the print cartridge if the printed image suddenly becomes pale or blurred. • Store print cartridges in a ...
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Ricoh Aficio SP 100 e - page 28
5. Hold the grips of the print cartridge, and then insert it into the machine until it stops. CHZ017 6. Close the maintenance cover. 5. Maintaining the Machine 26 ...
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Ricoh Aficio SP 100 e - page 29
Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth ...
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Ricoh Aficio SP 100 e - page 30
Cleaning the Inside of the Machine 1. Open the maintenance cover. 2. Hold the grips of the print cartridge, and then pull it out of the machine. CHZ013 3. Using a cloth, wipe the inside of the machine. CHZ028 4. Hold the grips of the print cartridge, and then insert it into the machine until it stops. CHZ017 5. Close the maintenance cover. 5. Maint ...
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Ricoh Aficio SP 100 e - page 31
6. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution The machine does not turn on. The power cord is not connected properly. • Make sure that the power plug is firmly inserted into the wall outlet. • Make sure that the wall outle ...
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Ricoh Aficio SP 100 e - page 32
Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution Paper does not feed smoothly. • Use supported types of paper. See p.11 "Supported Paper". • Load paper correctly, making sure that the paper guides are properly adjusted ...
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Ricoh Aficio SP 100 e - page 33
Problem Solution Paper gets wrinkles. • Paper is damp. Use paper that has been stored properly. See p.11 "Supported Paper". • Paper is too thin. See p.11 "Supported Paper". • If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps. The printed paper is curled. • Load the paper ...
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Ricoh Aficio SP 100 e - page 34
1. Pull out the jammed paper carefully. CHZ024 If you cannot find the misfed paper, look inside the machine. 2. Open the maintenance cover. 3. Hold the grips of the print cartridge, and then pull it out of the machine. CHZ013 4. Pull out the misfed paper by holding both sides of paper. Be careful not to get toner dust on your hands or clothes. CHZ0 ...
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Ricoh Aficio SP 100 e - page 35
CHZ025 5. If it is difficult to remove the jammed paper out of the main unit, remove the jammed paper from the output tray side. CHZ026 6. Hold the grips of the print cartridge, and then insert it into the machine until it stops. CHZ017 7. Close the maintenance cover. Paper Feed Problems 33 ...
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Ricoh Aficio SP 100 e - page 36
Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the machine's location. Make sure that the machine is on a level surface. Place the machine where it will not be subject to vibration or shock ...
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Ricoh Aficio SP 100 e - page 37
Printer Problems Problem Solution An error occurs. If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. • Check whether other applications are operating. Close any other applications, as they may be interfering with pri ...
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Ricoh Aficio SP 100 e - page 38
Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following. Possible Cause Solution Page layout settings have not been configured. Check that the page layout settings are properly configured in the application. The pape ...
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Ricoh Aficio SP 100 e - page 39
Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions Printer Power Off (Communication Error) • The power cable of the machine is not plugged in. • The power of the machine is not turned ON. • The USB cable is not connected. • Check the printer power cord. • Check the printer power switch is on. • Che ...
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Ricoh Aficio SP 100 e - page 40
6. Troubleshooting 38 ...
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Ricoh Aficio SP 100 e - page 41
7. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. • Replace the print cartridge if the printed image suddenly becomes pale or blurred. 39 ...
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Ricoh Aficio SP 100 e - page 42
Moving and Transporting the Printer This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it a long distance. • Be sure to disconnect all cables from the machine before transporting it. • The machine is a precision piece of mach ...
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Ricoh Aficio SP 100 e - page 43
Consumables Print Cartridge Print cartridge Average printable number of pages per cartridge *1 Black 2,000 pages *1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image density set as the factory default. ISO/IEC 19752 is an international standard for measurement of printable pages, set by the Interna ...
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Ricoh Aficio SP 100 e - page 44
Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for printing 216 mm × 297 mm (8.5 × 11.7 inches) Warm-up time Less than 25 seconds (23 °C, 71.6 °F) Paper sizes A4, 8 1 / 2 " × 11 " (L ...
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Ricoh Aficio SP 100 e - page 45
120 V, 8 A, 60 Hz Power consumption • Maximum power consumption 70 W • Energy Saver mode 1 60 W or less • Energy Saver mode 2 5 W or less Machine dimensions (Width × Depth × Height) 402 × 368.5 × 119 mm (15.8 × 14.5 × 4.7 inches) Weight (machine body with consumables) Approximately 6.2 kg (13.7 lb.) or less Printer Function Specificatio ...
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Ricoh Aficio SP 100 e - page 46
Trademarks Microsoft ® , Windows ® , Windows Server ® , and Windows Vista ® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all right ...
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Ricoh Aficio SP 100 e - page 47
Microsoft ® Windows Server ® 2008 Standard Microsoft ® Windows Server ® 2008 Enterprise Microsoft ® Windows Server ® 2008 Datacenter Microsoft ® Windows Server ® 2008 for Itanium-based Systems Microsoft ® Windows ® Web Server 2008 Microsoft ® Windows ® HPC Server 2008 Microsoft ® Windows Server ® 2008 Standard without Hyper-V TM Micro ...
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Ricoh Aficio SP 100 e - page 48
7. Appendix 46 ...
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Ricoh Aficio SP 100 e - page 49
INDEX B Basic operation...................................................... 17 C Changing the custom paper size ......................... 16 Cleaning .......................................................... 27, 28 Common problems ................................................ 29 Condition of the machine ...................................... ...
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Ricoh Aficio SP 100 e - page 50
MEMO 48 EN GB EN US EN AU M101-8655 ...
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Ricoh Aficio SP 100 e - page 51
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EN GB EN US EN A U M101-8655 © 2011 ...
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