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Epson 836XL - page 1
CO LOR SCAN NER SETUP GUID E ...
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Epson 836XL - page 2
ii FC C Co mp li anc e Sta te me nt For Un ited Sta tes Users This e quipment has been t ested and found to comply with the li mits for a Class B digital device, purs uant to Part 15 of th e FCC Rules . These l imits are des ign ed to provide r easo nabl e protecti on against har mful in terfer ence in a r esidential inst allat ion. T his eq uipmen ...
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Epson 836XL - page 3
iii Copy r i g h t No t i ce All rig hts reser ved. No par t of this publication may b e reprodu ced, stored in a ret rieval system , or tra nsmitted in any form or by any means, electro nic, mechan i cal, phot ocopyin g, recording, or othe rwise, withou t the prior writ te n per missi on of S EIK O EPSO N CORPOR ATI ON . The in f o rma ti on con t ...
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Epson 836XL - page 4
iv Con te nts SCA NNING FOR PR OFESSIONAL R ESULTS 1 About Your Scan ne r 1 Ab out Yo ur So ft ware 2 About Your Documentation 3 Warning s, Cautions, Notes, and Tips 4 System Requ ire ments 5 Windows 5 Maci nt osh 6 Year 2000 R eady 6 Im po rt a n t Sa f e ty In s tr uc t i o n s 7 SETTI NG UP YOUR S CANNER 9 Unp a ck Yo u r S c a nne r 10 Choo s e ...
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Epson 836XL - page 5
v Ins tall EPSO N TWAIN Pro 22 If You’ re Run ni ng W ind o ws. . . 22 If You’ re U s in g a Mac in t osh. . . 24 In sta l l th e I SIS Dr iver 26 Install MonacoSCAN 2.6 27 If You’ re Run ni ng W ind o ws. . . 27 If You’ re U s in g a Mac in t osh. . . 28 Ins tall Ad obe P hotos hop 5. 0 LE 29 If You’ re Run ni ng W ind o ws. . . 29 If Yo ...
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Epson 836XL - page 6
vi VIEWING Y OUR ELEC TRONIC MANUALS 41 Ins tall i ng Adobe Acro bat Re ader 42 If You’ re Run ni ng W ind o ws. . . 42 If You’ re U s in g a Mac in t osh. . . 43 Copyi ng a Manua l to You r Ha rd D riv e 43 Na vigat i ng a Manu al 44 SETTI NG UP THE TPU AND ADF UNITS 45 Transp ar ency Unit 45 Unpacking t he Transparency U nit 46 Re mo vi ng th ...
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Epson 836XL - page 7
1 Scanning for Professional Results The EP SON ® Ex pr essio n ® 836XL is a 36-b it, large-format professional scanner designed to d eliver su peri or result s for ar tist s, graph ics profe ssionals, and business graph i cs use rs . Using EP SON’ s ColorTr u e ® Imagin g System , the s canner captures images with amazing detail and accurate c ...
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Epson 836XL - page 8
2 Ab out Yo ur So ft ware The EP SON Expression 836XL scanner includes the s e leading-edge applicatio ns for profe ss ional- qu alit y scan s: If y ou h ave th e st an da rd ver s i on of the s c an n er, y o u al s o ha ve the th ree a ppl ic at i on s listed below: EPSON TWAIN Pro Ide al ge n e ral-p u rpose dr ive r for s c ann i n g fro m hund ...
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Epson 836XL - page 9
3 About Your Do cumentation This guide includes instruct ions fo r s etting u p your scanner an d so f tware, in stall ing the optiona l TP U and ADF, and v i ewing your elec tronic m anuals, plu s scan ning tips and tr ouble shoot ing advic e. For inst ruction s on usi ng th e o ption al equ ipment , se e you r EPSON E xpression 836XL Us er’ s G ...
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Epson 836XL - page 10
4 Warnin gs, Cauti ons, No tes, an d Tips Ple ase foll ow thes e guide l ines a s you read your docum entation: Wa rnin gs m ust be foll owe d caref ully to avoid bo dil y in jur y. Cau tio ns mu st be obs e rved to avoid dama g e to yo ur equip m ent. Not es c ont ain im po rta n t inform atio n abou t y ou r scan ne r. Tips co nt ain a dd itiona ...
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Epson 836XL - page 11
5 System R eq uirements The m inimum syst em requir ements f or Win dows an d M a ci ntosh ar e listed below. For optimum per forman ce, a f aster pr ocesso r a nd mor e memor y are recom mende d. If you are sca nning high resolu tion images, you ne ed more than the mi nimum av aila ble hard d isk sp ace liste d. Wind ows ■ An IBM ® compa tibl e ...
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Epson 836XL - page 12
6 Ma cintosh ■ PowerP C ™ or h igher processor including blue G3 (iMac ™ is not su pported ) running syst em 7.5 (system 8.1 o r later recommended) ■ Ma c in tos h st an dard SC SI i nte rface o r PCI s lot for the Ad apt ec SCS I car d (inc luded with your scan ner) ■ 16MB RAM (32M B RAM recommended) ■ 50MB avai lable har d disk space ...
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Epson 836XL - page 13
7 Important Saf ety Instructions Read all o f thes e instru ctions and sa ve th em for la te r re f erenc e . Fo ll ow all war nings and ins tr uctio ns mar ked on the scanner. ■ Unplu g the scanne r bef or e cleaning . Clea n with a dam p cloth only. Do not spill liqu id on the scan n er. ■ Do not pl ace the s canner on an unstabl e surf ace o ...
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Epson 836XL - page 14
8 ...
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Epson 836XL - page 15
9 Setting Up Your Scanner Sett ing up your scan ner is e asy — ju st follo w the sim ple steps in this bo ok in the ord er listed below. 1. Unpack and choose a place for your scanner. 2. Install the S CSI interface boar d (if necessary). 3. Unlock t he scanner. 4. Se t th e S CSI ID num ber. 5. Connect th e scanne r to your comput e r. 6. Power o ...
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Epson 836XL - page 16
10 Unpac k Your S canner Remov e t he scanne r f rom the b ox, th en r emove the packi ng ma terial f rom yo ur scanner. Save the p ackaging in case you need it later. Your EPSON Expression 836XL comes with t h ese items: s canne r Ad obe P ho tosh op 5. 0 L E CD-ROM* EPS ON Ex pr essi on 836X L Scan ning Tools CD- ROM PC I SCSI interf ace bo ard p ...
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Epson 836XL - page 17
11 Choo se a Good Plac e for Your S canner Here are som e poin ts to consi d er: ■ Place the s canner on a flat, stable s urface. If th e s canner i s tilte d, i t can ’t ope rate prope rly. ■ Ma ke sure to plac e th e scan ne r w h er e you ca n easil y unpl ug th e pow e r c or d, and where the SCSI cable ca n reach your computer. ■ Keep ...
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Epson 836XL - page 18
12 Install the SCSI Interface Board You must instal l your SCSI board befor e inst alli ng the scanne r driv er and sof tware appli c ati on s. If you have a Macint osh with a SCSI int e rf ace , or if you alread y have a SC SI boar d inst alled in your PC, sk ip thi s section. For a dd itio na l ins t allatio n inf orm atio n, see y ou r com pu te ...
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Epson 836XL - page 19
13 Unlock the Scanner Befo re connect ing th e scanner to a po w er so urce, y o u mu st rel ease the trans por tati on lock , loc ate d on the left si de of th e scan ne r. Use a coin or large flat -hea d scre wd ri v er to tu rn th e t ra ns po rta tio n loc k scr e w to the un locked posi tion, a s show n. Alw ays lo ck the scan ner be fore t ra ...
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Epson 836XL - page 20
14 Set the S CSI ID Number The scan ne r is preset at the factory to S CSI ID 2. If you need to change th is numbe r , tu rn the SCSI ID s witch on the back pa ne l. B e sure to c ho ose a uni q ue number that doesn’t conflict with the ID num ber of oth e r SCSI dev ices . Don ’ t us e S C SI ID 7, w hic h is us u ally res e rved for th e SCSI ...
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Epson 836XL - page 21
15 Set the S CSI Terminator The scan ner’s SCSI te rm in ator is built in, with a sw itch t o turn it on or off on the scann er’s b ack pane l. I f th e sca nner is yo ur only S CSI de vice o r the la st device in the cha i n, le av e th e termi na tor tur ne d ON (the de fault sett ing) . If the scan ne r i s in the mid dle of a cha in , tu rn ...
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Epson 836XL - page 22
16 Conn ect the Scanner to Your Co mputer Make sure t h e scanner, co mputer, and any SCSI devi ces connected to yo ur co mputer ar e t urn ed off . T he scan ner i s o ff whe n the P O PERA TE bu tton is out (n ot push ed d own belo w the s urf ace of th e front p anel ). 1. Locate the SCSI cabl e that came with yo ur scanner. 2. Sque eze the l oc ...
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Epson 836XL - page 23
17 Power On Your System Always press th e P OPERATE butto n to tur n on you r scann er bef o re you tu rn on t he comput er. Ot herwise , th e comp ut er may not re cog niz e yo u r EPSO N scanner when you install your software . As th e scan ner initialize s, the O PERA TE li ght o n the scan ner’ s front panel come s on. Af ter a fe w se c on d ...
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Epson 836XL - page 24
18 If You’re R unning Windows 95 or Wi ndows 9 8. . . Depe nding on how your c omputer syste m was or iginal ly set up, you may b e aske d to insert y our Windo ws operati ng system CD-RO M d uring sof tware instal latio n. Please have your Windows CD-ROM handy, in case it is needed. 1. Tur n on y our sc anne r fi rst ; then tur n on yo ur co mpu ...
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Epson 836XL - page 25
19 5. When you see a scr ee n indicating t h at Windows i s read y to inst all the best driver for this d evice, click Ne xt to begin driver in stallation . 6. If your syste m stop s install ation t o r e q ue st th e fi l e AIC 7 8XX.MPD , us e the Browse fu nction to g o to D:Adapte cW in 9 x (wher e D: is your CD-R OM d rive). Or, insert you r ...
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Epson 836XL - page 26
20 You see the dial o g box on the righ t. 3. Click th e Driv ers ta b. Then click t he Add butt on. Af ter a momen t, you see the Insta ll Driv er dialo g box. 4. In the M a nufacturers list, click Ada ptec . ...
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Epson 836XL - page 27
21 5. I n the SCSI Ada pter li st, clic k Ada ptec AHA- 294X /AH A-39 4X or AIC -7 8X X P CI S CS I Co ntr olle r . 6. Click OK . If yo u see a prompt to i nsta ll the Wind ows NT CD-RO M, insert it and click OK . Or u s e t he Br owse func tio n to g o t o D:A da p tec W in NT W in nt4 _0 (where D: is your CD-RO M dri ve). The n ecessary driv ...
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Epson 836XL - page 28
22 If You’re Usin g a Mac intosh . . . If you insta lled the S CSI boar d th at c ame wi th the sc anne r in your Mac into sh, you need to in stal l it s driv e r sof twar e . 1. Turn on you r Macintosh and disable any anti-virus programs. 2. Insert th e EPSON Expression 836XL Scanning Tools CD-ROM in your d rive. 3. Double-click t he CD-ROM icon ...
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Epson 836XL - page 29
23 5. Afte r instal li ng th e soft ware, click Next to open the EPSON TWAIN Pro Se tu p window. 6. If i t ’s not already s elected , choo se the interface to which yo u connected the scanner: SCSI or BiD Paral lel . Windo ws automati c al ly dete c ts y ou r SCSI I D . 7. If you ’v e changed the S CSI ID, select the new I D in th e Po rt Id li ...
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Epson 836XL - page 30
24 You w on ’t nee d to ch an ge the scre en cali brati on a s lon g as you cont i nue to us e the same disp lay. If you need to recal ibrat e your scre en at a late r tim e, s ele ct Scr ee n Calibr ation in th e EPSON Scanner f o lder. 11. Click OK to e xit th e setu p pr ogr am. You can now install any a dditional software th at came with you ...
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Epson 836XL - page 31
25 You see the Scree n Calibrat ion win do w. 7. M o ve th e slid er unt i l the sh ade s of th e hori z onta l gray str ipe s appe ar similar . View th e scre en from a shor t distan ce. The gra y stripes w il l not per fectl y blend toget h er ; h ow e ve r , tr y to make the tw o tones mat ch as closel y as possi ble . 8. Click OK to reg ister t ...
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Epson 836XL - page 32
26 Install the ISIS Driver The ISIS driver for the Expression 836XL is designed for high-per formance OCR scann ing (W indow s only), either with or witho ut th e optio nal auto docu ment fe eder. You can use t his driv e r wi th any appl icati on th at supp orts ISIS driv ers, su ch a s A dobe Acro b at C a ptu r e. ® Befo re you inst all the dri ...
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Epson 836XL - page 33
27 Install Monac oSCAN 2.6 This uti lity l et s you cr eate a unique in p ut pr ofil e fo r yo ur s cann er, which you can us e with all color -ma naged ap plications. If your s canner didn’t come with Monaco SCAN, skip to pag e 31. If You’re R unning Windows. . . 1. Tur n on y our c ompu te r an d make sur e no appli c at ions are ope n. 2. In ...
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Epson 836XL - page 34
28 If You’re Usin g a Mac intosh . . . 1. S tart y o ur Macin t osh an d tu rn off a ny virus pr otect i o n pro gram s yo u’re us in g. 2. Insert th e EPSON Expression 836XL Scanning Tools CD-ROM in your d rive. 3. Double-click t he CD-ROM icon to open t he CD-ROM window, if n ecessary. Then open the MonacoSCAN 2.6 f ol de r. 4. Double-click t ...
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Epson 836XL - page 35
29 Install Adob e Photos hop 5.0 LE To find out h ow t o upg rade to t he full versi on of Adob e Pho toshop 5.0 , see the Acro b a t fi le ti tl ed U pgr ade.p df o n the Adobe P hotoshop 5.0 L E CD-ROM (yo u m u st h a ve A c r o b at R ea d e r i n s t a l l ed t o v i ew t h i s f i l e ). I f y o u r sc a n n e r d id n ’ t c om e w i t h Ad ...
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Epson 836XL - page 36
30 If You’re Usin g a Mac intosh . . . 1. Insert the Adobe Photoshop 5.0 LE CD-ROM in your drive. 2. Double-click the Ad obe P ho tosh op 5. 0 LE CD-ROM icon, t hen double-click the A do be Ph otos ho p 5. 0 L E folde r. 3. Double-click the I ns ta ll P h otos hop ® LE icon. You see th e Ad obe Pho toS hop 5.0 LE Inst aller ba nner. 4. Ch oose t ...
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Epson 836XL - page 37
31 How to Sca n This section give s you an overvie w of the scanni ng pr oce ss and som e tips fo r gett in g the best scan. It also includes step-by-step scanning instructions. Scan ni ng an im age allo ws yo u to re pr oduc e it many ti me s wit h litt le or no loss of quality. Y o u can also enlarge, reduce, o r change t he color of the im age w ...
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Epson 836XL - page 38
32 Scanning Tips Gett i n g the best scan possibl e depends on sev eral facto rs, in cluding the q ual ity of your or i gin a l a nd the r eso luti on y o u se le c t. The bett e r yo ur or i g inal is, the b e tt e r yo ur scan will be. Whil e you can m ake some corr ections in your scanning software, yo u’ll need to do majo r ph oto re tou c hi ...
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Epson 836XL - page 39
33 Scal ing (R esizing ) Im a ges If you plan t o en large y our ima ge, it ’s be tter to enlarge it by s canning at a hig her r e s ol utio n r athe r th an adju sti ng re s olu ti on in y o ur a ppl i c a t ion. Ea c h time yo u mod ify an i mage, y ou lose some i mage q ualit y. Keep in m ind when you e nlarg e a small photo , suc h a s 35 mm ...
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Epson 836XL - page 40
34 “Beginn ing Your S can” on pa ge 36 shows you ho w to sele ct a drive r and sett ings. For deta ils o n u sing EPSO N TWA IN Pr o, s ee your el ectro nic EPSON TWAIN Pro U ser’s Guide on your EPSON Expression 836XL S canning Tools C D-ROM. For details on us ing Las erS o ft Silver Fa st 4.0, see the elec tronic docu ment a tion on the Lase ...
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Epson 836XL - page 41
35 Step-by-Step Scanning Instruction s This section contains step-by-step instructions for s c anning an image. Although t h e Maci ntosh i n terface is shown, t he Windo ws steps are the sam e. Plac ing Your Origin al Do cument 1. Raise th e scanner co ver and pl ace your document face down on t he document table. I f you’ re scanni ng a trans p ...
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Epson 836XL - page 42
36 Begi nning Your S can Scans are alway s pe rforme d from within a host app lication (t he applicati on into whic h you plan to i mpo rt the sca nne d i mage or doc um ent). You hav e to st art thi s application bef ore you can access y our scanner software. O nce you’v e o pened y o ur appl ic a t ion a n d selec t ed your s ca nner d ri ver, ...
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Epson 836XL - page 43
37 3. Open the scanner software. For exampl e, choo se I mpo rt from Photosho p 5.0 LE’s File menu. In Windows, sel ect TWAIN_32 . On a M acintosh, sel e ct TWAIN_Acquire . The EP SON TWAIN Pro main windo w appears . 4. Ch oose th e Document So urce , Imag e Typ e , and D es tination . For exampl e, i f you ’re s canning a photo graph , se le c ...
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Epson 836XL - page 44
38 Ge ne rally it’ s a go od idea to us e th e A uto Expos u re bu tto n to obta in the best se ttin gs for y our sca n. If you ’re no t satis fied w ith the re sults , s ee the rec om m en ded s etti ng s o n pa g e 34 , or se e yo ur el ectro nic EPSON TWAIN Pro User’ s Gu ide f or m ore infor mat ion abou t c hoo sing s ettin gs. If you n ...
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Epson 836XL - page 45
39 Scanning with LaserSoft Sil verFast 4.0 L as e r Sof t Silv erFa st 4. 0 pro vi des a pr o f e ssio n al-q uali ty in terf ace be t ween y ou r EPSON Expr ession 836XL scan ner and the s ophisticated imaging environment of Ado be Phot oshop. If your sca nner didn’ t co me with Si lverFa st, skip to pag e 41 . 1. S ta r t Ph ot os h o p. 2. Cho ...
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Epson 836XL - page 46
40 8. Click t he Auto Ad jus t b utton to aut omati call y corre ct th e high light , shad ow, an d midt o nes. If you wan t to furth er o pti mize y ou r im a ge’ s c olo rs, brig htn es s an d oth er ch ar a c teri stic s , you can us e S ilv e rFas t ’s pow er ful co rrec t ion an d filt eri ng to ols. Fo r mo re info rm at ion , see y ou r ...
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Epson 836XL - page 47
41 Viewing Your Electronic Manuals You always h ave easy access to your elect ronic manuals . If Adobe Acrobat Reader 4. 0 is inst all ed on yo ur co mpu ter , you c an ope n any of th e Acrob at files in th e Manu als folder on your EPSON Expression 836XL Scannin g Tools CD-ROM. Just open the fo lder for the manual you wan t to vie w, then dou ble ...
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Epson 836XL - page 48
42 Installing Ad obe Acrobat Reader Fol low th ese ins truc tions to ins tall A dobe A croba t R eade r 4.0. If yo u have an ea rlie r ve rs io n of Ac ro b a t R ea der on you r sy st em , y o u s ho ul d uninsta l l it bef o re y o u inst all Adobe Acrobat Reader 4.0. If You’re R unning Windows. . . 1. Insert th e EPSON Expression 836XL Scannin ...
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Epson 836XL - page 49
43 If You’re Usin g a Mac intosh . . . 1. Insert th e EPSON Expression 836XL Scanning Tools CD-ROM in your d rive. 2. Double-click t he CD-ROM icon. 3. Double-click the Manuals fo ld er , the n dou ble -clic k the Ad obe Acro ba t R eade r 4.0 fol de r. 4. Double-click the Reader Instal ler icon . You see the Reader 4.0 Installer banner. 5. Click ...
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Epson 836XL - page 50
44 Navigating a Manual When you open an electr o nic manual, you’ ll se e this toolbar : Wit h A cro bat R ea der , you have s evera l wa ys to navig a te thro ug h t ext: ■ Click o n hot topics, wh ich are usually un derlin ed or disp layed in a differ ent color. To fin d o ut if a to p ic i s hot, mo ve yo ur cu rsor ov er it . If the cu rs o ...
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Epson 836XL - page 51
45 Setting Up the TPU and ADF Units Two optional accessories are a vail able for the EPSON Expression 836XL: the transparency u nit (B813102) an d the auto document fe e der (B813112 or 836XL-ADF). You can purchase these options from your r eseller or f rom EPSON Accesso ries at (800) 873-7766 (U .S. sales only). In Canad a, please call (800) 873-7 ...
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Epson 836XL - page 52
46 Unpacking the Transparency Uni t Make sure all these it em s are include d in the box with the TPU. Contact your EP SON deal er i f a ny th ing is mi ssi ng or dama ged. tr an spa ren cy u ni t refle ctive do cument mat tr an spa ren cy g ui de guid e and ad just pi ns 4 × 5-in ch film hold er medi um fo rmat fil m hol de r 35 mm f i lmst rip h ...
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Epson 836XL - page 53
47 Removing the Shipping Screws To pr event damage during shipping, screws are at t ached t o t he TPU to secure i ts la mp a s s em bly. Yo u mu st remo ve t hese sc rews b e fo re usin g the TPU. To avoid damaging the TPU, make sure you don’t leave eit her of t he s h ipping scre w s in pl ace w he n you us e the un it. 1. Turn the TPU so the g ...
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Epson 836XL - page 54
48 Install ing th e Transparency Unit 1. Make sur e the sca nner i s turn ed off. Then unplug the power cable f r om the scanner. 2. Remove the document co ver by grasping it beside the hinges a nd liftin g it stra ight up . 3. Ali gn the TPU hing e pins with the hole s in the s canner , th en l ower the TPU un ti l th e pin s rest se cur ely in th ...
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Epson 836XL - page 55
49 Install ing the Tran s parency Guide Foll ow the steps below to inst all the tran sparenc y guide : 1. Lift the TPU. 2. If your s canner d oesn’t alre ady hav e a gui de pi n and adju st pin in stal led, inser t the guide pi n an d adj u st pi n that came wi t h the TP U. Make sure th e adju st pi n’ s arrow faces the g uide pin. 3. Pl ace t ...
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Epson 836XL - page 56
50 You m us t in sta ll th e transp aren cy guid e to ensu re that y ou r origina l s are corr ectly p ositio ned. Other wis e, tra n sparen cies may c ov er the calib ratio n area on the left s id e of th e glass a nd cause scanni ng errors . For m ore inf o rm atio n, s ee your el ect ro ni c EPSON Expre ssion 836XL User’s Guid e . Auto Documen ...
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Epson 836XL - page 57
51 Install ing the Auto Docum ent Feeder Befo re in st a llin g the AD F , be aware that i t is larg e and heavy. Clear a wide space aro und the scanner before unpacking and inst a lling the AD F . You ma y ne ed to ha v e s o me on e help y ou lift i t. 1. Ma ke su re y our sca nn er i s turn ed off , t hen un plug the scan ner’ s powe r and int ...
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Epson 836XL - page 58
52 5. Place t he AD F on the scanner , lining up the screws with the holes as shown: . The ADF is heavy, so y ou may need to h ave someone hel p you lift it. 6. Tw i st th e kno bs on to th e ends of the scr ews an d tigh te n th em u si ng the enc l ose d sc rewd riv er. 7. Attach the ADF’s connector to the scanne r’ s opt io n in te rf ace. S ...
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Epson 836XL - page 59
53 8. Peel o ff the backing f rom the stopp er a nd fr om th e pa per o ut sup por t prov id e d wit h the ADF. Then attach the stopper and pa pe r ou t sup port to the scanne r as shown. Inse rt t he tab s on th e pa per ou t sup por t i n to the slots at th e righ t en d of th e d ocume nt tabl e. If the AD F m isfe eds, fir st ma k e s ur e th e ...
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Epson 836XL - page 60
54 ...
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Epson 836XL - page 61
55 Problems? Need Help? This chapter g ives you the bas ics for diagnosing and solving scanner problems. For additi onal soluti ons, see th e “ Troub leshoo ting” secti ons o f y our elect roni c EPSO N TW AIN Pr o Us er’s G uide and E PSON Expressi on 836XL User’s Guide . I f non e of the sugg esti ons solve your prob le m, see “Wher e T ...
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Epson 836XL - page 62
56 Setup P roblems If your system doesn’t recogni ze the SCSI board (Windows only). . . ■ Check the Pl ug and P lay opt ion for your comp uter ; it shoul d be active. ■ Mak e sure your SCSI bo ard is installe d co rrect ly. If it isn ’t sea ted fi rm ly in th e PCI slo t, the co mputer ma y not rec ognize it. ■ Run EZ-SC S I , a spec ia l ...
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Epson 836XL - page 63
57 If Expr es si on 836XL doesn’t appear i n the Port Id dialog box in the EPS ON TWAIN Pro Set up window (Windows on ly). . . ■ Make su re your system is correctly cabled and terminated and the re are n o conflicting SCSI IDs. ■ Go to Control Pan e ls, Syste m , Device Manager . Double-click th e Unknown De vice s ico n . Select Expre ssion ...
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Epson 836XL - page 64
58 If you installed a ZIP drive. . . Your ZIP drive m ay be int erfering with your scanner. Di s able t he ZIP drive in the System Device Manag er in t he Wi nd ow s Co nt ro l Pa ne l, the n try using your scan ner . If you’re usin g the transparency unit or auto document feeder. . . ■ Make su re t he un it is correct ly in s tal le d and co n ...
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Epson 836XL - page 65
59 If t he sca nne r soft w are d oes n’t work properly. . . ■ Ma k e su re t he sy st e m req uireme nts (f or example, the ope rat ing syste m ver si on) ar e correc t fo r your so ft ware. See pag e 5. ■ Check your comput er’s mem ory. See if the computer h a s enough me mory for your so ftw are. If you ’re ru nni ng oth er s oft ware ...
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Epson 836XL - page 66
60 If your scanned image is faint or has gaps. . . ■ Check the bri ghtnes s. Decr ea se the software or driver’s brightness setting . ■ Try adjusti ng th e Ga mma sett ing. ■ Check th e co nd ition of your o r iginal. If the do cum ent i s dam aged, di rty, or wrink led, the se im pe rf ecti ons w i ll show up in your sca n. If your scanned ...
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Epson 836XL - page 67
61 If the edges of the do cument are not scanned . . . Check the position of your source document. Adjust your d ocument’s po si tio n so tha t t he i mage is wi th in t he glass a rea. If your image scans at an angle. . . Check the p osit io n of your s o urce documen t. It may be placed at an angle on th e d ocument tabl e. Ali gn i t so t he h ...
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Epson 836XL - page 68
62 Where To Get Help E PSON Tec hnic al Su pport EPSO N provi des techni cal assi stanc e thr ough e lectron ic su pport ser vices a nd automa ted te le ph on e serv i ce s 24 ho ur s a day . The fo llow in g ta ble s list th e con tact inf ormation : Electronic support services Servi ce A c cess World W ide We b From the Internet, you can reach EP ...
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Epson 836XL - page 69
63 To speak to a technical support representat ive, dial (310) 974-1970 (U.S.) or (905) 709-3839 (Canada), 6 AM to 6 PM , Pacif ic Time, Mo n d ay through Frid ay. Toll or lo ng di stance char ges may appl y. Befo re y ou call , ple ase ha ve t he follo win g inf orma tio n re ady: ■ Product name (EPSON Expression 836XL ) ■ Prod uct se rial n u ...
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Epson 836XL - page 70
64 ...
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Epson 836XL - page 71
65 Index A A A A Accessor ies, 63 Adaptec SCS I boar d inst alling, 12 soft ware, inst al ling, 17 to 22 ADF , se e Au to docu ment feeder Adju st pin, 49 Adob e Acro b at Captu re, 2 6 Adob e Acro bat Rea der, 44 Adob e Photoshop LE , installing, 29 to 30 Auto A djust b utton, 40 Auto d ocum ent feeder , 50 to 5 3 Auto E xposu re button, 37 Auto L ...
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Epson 836XL - page 72
66 Ins talli ng SCSI interf ace boa rd, 1 2 soft ware , 17 to 30 ISIS driver, installing , 26 L L L L LaserSof t Silver Fast, 39 to 40 Lock, transpo rtation, 13 M M M M Macin tosh ins tal li ng SCSI boa r d, 12 inst al li ng sof twar e , 24 to 25, 28, 30 system req uirem ents, 6 Manuals, vi e wing ele c t ronic , 41 to 44 Marqu ee, se tti ng scan a ...
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Epson 836XL - page 73
67 Screen calibration, 23 to 25 Screws , shipping scanner, 13 trans p a r e n cy uni t, 13, 47 SCSI configuri ng the SCSI boar d, 56 conne cti ng cab l e, 16 ID nu mber, 14, 57 inst al li ng inter f ac e board, 12 inst alli ng sof twar e, 17 to 22 setting te rminator, 15 Ser vic e, 62 to 63 Settings, sof tware, 34 Setup p roblems, 56 to 57 Shad ow ...
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