Manual de instrucciones Sony STR-DA50ES

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  • Sony STR-DA50ES - page 1

    3-864-512- 11 (1) FM Ster eo FM-AM Receiver Operating Instructions  1998 by Sony Corporation STR-DA50ES ...

  • Sony STR-DA50ES - page 2

    2 W ARNING T o prevent fir e or shock hazard, do not expose the unit to rain or moisture. For the customer s in United States This symbol is intended to alert the user to the presence of uninsulated “danger ous voltage” within the product’s enclosur e that may be of sufficient magnitude to constitute a risk of electric shock to persons. This ...

  • Sony STR-DA50ES - page 3

    3 About This Manual The instructions in this manual ar e for model STR- DA50ES. Check your model number by looking at the upper right corner of the front panel. In this manual, the USA and Canadian model is used for illustration purposes unless stated otherwise. Any dif ference in operation is clearly indicated in the text, for example, “USA/Cana ...

  • Sony STR-DA50ES - page 4

    4 Hooking Up the Components This chapter describes how to connect various audio and video components to the r eceiver . Be sure to r ead the sections for the components you have before you actually connect them to the r eceiver . Unpacking Check that you received the following items with the remote: • FM wire antenna (1) • AM loop antenna (1) ? ...

  • Sony STR-DA50ES - page 5

    5 Hooking Up the Components FM wire antenna (supplied) AM loop antenna (supplied) Important If you connect the receiver to an outdoor antenna, gr ound it against lightning. T o prevent a gas explosion, do not connect the gr ound wire to a gas pipe. Note Do not use the SIGNAL GND y terminal for grounding the receiver . T erminals for connecting the ...

  • Sony STR-DA50ES - page 6

    6 Hooking Up the Components Jacks for connecting audio components Connect a T o the T urntable PHONO jacks CD player CD jacks T ape deck T APE jacks MD deck or DA T deck MD/DA T jacks Note on audio component hookups If your turntable has a ground wir e, connect it to the SIGNAL GND y terminal on the receiver . Required cor ds Audio cords (not suppl ...

  • Sony STR-DA50ES - page 7

    7 Hooking Up the Components IN OUT IN OUT ç ç ç ç VIDEO OUT R VIDEO IN AUDIO OUT AUDIO IN INPUT OUTPUT L VIDEO OUT R VIDEO IN AUDIO OUT AUDIO IN INPUT OUTPUT L RL AUDIO OUT VIDEO OUT OUTPUT RL AUDIO OUT VIDEO OUT OUTPUT VIDEO IN INPUT + – RL R LRL SPEAKERS IMPEDANCE USE 4–16 Ω CENTER REAR FRONT BA S-VIDEO IN VIDEO S-VIDEO OUT ...

  • Sony STR-DA50ES - page 8

    8 Hooking Up the Components DIGITAL DVD/LD IN (COAXIAL) (OPTICAL) AC-3 RF OUT VIDEO OUT TV/LD VIDEO IN or DVD VIDEO IN PHONES SPEAKERS A OFF A + B B 0 10 SHIFT FM/AM – + PRESET TUNING MEMORY FM MODE TUNING LR VIDEO AUDIO S-VIDEO –+ DIMMER SLEEP INPUT MODE VIDEO 3 INPUT EQUALIZER SOUND FIELD GENRE MODE CURSOR MODE SET UP V b B v PHONO SOUND FIEL ...

  • Sony STR-DA50ES - page 9

    9 Hooking Up the Components R LINE OUTPUT L DIGITAL OPTICAL OUTPUT DIGITAL OUT OPTICAL IN IN OUT LINE L R LINE INPUT OUTPUT ç ç IN OUT ç ç + – RL R LRL SPEAKERS IMPEDANCE USE 4–16 Ω CENTER REAR FRONT BA S-VIDEO IN VIDEO S-VIDEO OUT VIDEO S-VIDEO OUT VIDEO S-VIDEO IN VIDEO S-VIDEO OUT VIDEO DVD/LD DVD/LD IN COAXIAL S-VIDEO IN V ...

  • Sony STR-DA50ES - page 10

    10 Hooking Up the Components AC power cord Required cor ds CONTROL A1 connecting cord (not supplied) Black Black * The configuration, shape, and number of AC outlets on the rear panel varies according to the model and country to which the receiver is shipped. To a wall outlet Other Hookups AC OUTLET * S-LINK CTRL A1 b + – RL R LRL SPEAKERS IMPEDA ...

  • Sony STR-DA50ES - page 11

    11 Hooking Up the Components Connecting the AC power cor d Before connecting the AC power cord of this receiver to a wall outlet: • Connect the speaker system to the r eceiver (see page 13). • T urn the MASTER VOLUME control to the leftmost position (0). Connect the AC power cor d(s) of your audio/video components to a wall outlet. If you conne ...

  • Sony STR-DA50ES - page 12

    12 Hooking Up and Setting Up the Speaker System This chapter describes how to hook up your speaker system to the receiver , how to position each speaker , and how to set up your speakers to enjoy multi channel surround sound. Cursor buttons Brief descriptions of buttons and controls used to set up the speaker system SET UP button: Press r epeatedly ...

  • Sony STR-DA50ES - page 13

    13 Hooking Up and Setting Up the Speaker System IMPEDANCE SELECTOR FRONT SPEAKERS B + – RL R LRL SPEAKERS IMPEDANCE USE 4–16 Ω CENTER REAR FRONT BA S-VIDEO IN VIDEO S-VIDEO OUT VIDEO S-VIDEO OUT VIDEO S-VIDEO IN VIDEO S-VIDEO OUT VIDEO DVD/LD DVD/LD IN COAXIAL S-VIDEO IN VIDEO IN L R REC OUT SIGNAL GND AM AUDIO IN L R L R AUDIO OUT AUDIO IN A ...

  • Sony STR-DA50ES - page 14

    14 Hooking Up and Setting Up the Speaker System If the nominal impedance of your speaker is Set IMPED ANCE SELECT OR to Between 4 and 8 ohms 4 Ω 8 ohms or higher 8 Ω Selecting the impedance Set the IMPEDANCE SELECTOR for the speakers as indicated in the table below . Check the instruction manual of your speakers if you’re not sur e of the imp ...

  • Sony STR-DA50ES - page 15

    15 Hooking Up and Setting Up the Speaker System Depending on the shape of your r oom (etc.), you may wish to place the r ear speakers behind you instead of on the side walls. One advantage of this placement is that you can use a pair of large floor standing speakers matching your front speakers. Note If you place the r ear speakers behind you, be s ...

  • Sony STR-DA50ES - page 16

    16 Hooking Up and Setting Up the Speaker System z About speaker sizes (LARGE and SMALL) Internally , the LARGE and SMALL settings for each speaker determine whether or not the internal sound processor will cut the bass signal from that channel. When the bass is cut fr om a channel, the bass redirection cir cuitry sends the corr esponding bass frequ ...

  • Sony STR-DA50ES - page 17

    17 Hooking Up and Setting Up the Speaker System p Sub woofer selection (WOOFER) Initial setting : YES • If you connect a sub woofer , select “YES”. • If you do not connect a sub woofer , select “NO”. This activates the Dolby Digital (AC-3) bass redir ection circuitry and outputs the LFE signals fr om other speakers. • In or der to tak ...

  • Sony STR-DA50ES - page 18

    18 Hooking Up and Setting Up the Speaker System Adjusting the speaker volume Use the remote while seated in your listening position to adjust the volume of each speaker . Note This unit incorporates a new test tone with a frequency center ed at 800 Hz for easier speaker volume adjustment. 1 Press 1/u to turn on the receiver . 2 Press TEST TONE on t ...

  • Sony STR-DA50ES - page 19

    19 Hooking Up and Setting Up the Speaker System MASTER VOLUME FUNCTION 1/u PHONES SPEAKERS A OFF A + B B 0 10 SHIFT FM/AM – + PRESET TUNING MEMORY FM MODE TUNING LR VIDEO AUDIO S-VIDEO –+ DIMMER SLEEP INPUT MODE VIDEO 3 INPUT EQUALIZER SOUND FIELD GENRE MODE CURSOR MODE SET UP V b B v PHONO SOUND FIELD ON/OFF TUNER CD MD/DAT TAPE TV/DBS DVD/LD ...

  • Sony STR-DA50ES - page 20

    20 Hooking Up and Setting Up the Speaker System There’ s no sound from a specific component. / Check that the component is connected correctly to the audio input jacks for that component. / Check that the cord(s) used for the connection is (are) fully inserted into the jacks on both the receiver and the component. No sound is heard fr om one of t ...

  • Sony STR-DA50ES - page 21

    21 Hooking Up and Setting Up the Speaker System ...

  • Sony STR-DA50ES - page 22

    22 Fr ont Panel Parts Description Location of P arts and Basic Oper ations This chapter pr ovides information about the locations and functions of the buttons and contr ols on the front panel. It also explains basic operations. 1 1/u switch Press to turn the r eceiver on and off. • Before you turn on the r eceiver , make sure that you have turned ...

  • Sony STR-DA50ES - page 23

    23 Location of Parts and Basic Operations 3 INPUT MODE button Press to select the input mode for your digital components (DVD/LD (or DVD), TV/DBS (or TV/ LD), CD, and MD/DA T). Each press switches the input mode of the curr ently selected component. Select T o AUTO Give priority to digital signals when there ar e both digital and analog connections ...

  • Sony STR-DA50ES - page 24

    24 Location of Parts and Basic Operations 9 DISPLA Y button Press r epeatedly to change the information on the display window as follows: v Index name of the component or the preset station* v FUNCTION button indication or frequency** v Sound field applied to the program sour ce * Index name appears only when you have assigned one to the component ...

  • Sony STR-DA50ES - page 25

    25 Location of Parts and Basic Operations !¢ BASS BOOST button Press to incr ease the bass of the front speakers. The BASS BOOST indicator lights up when the function is turned on. z When you want to enjoy high quality sound Do the following to bypass the sound field, tone ef fect, and the bass booster circuits. 1 Press BASS BOOST to turn of f the ...

  • Sony STR-DA50ES - page 26

    26 Enjoying Surr ound Sound This chapter describes how to set up the r eceiver to enjoy surround sound. Y ou can enjoy multi channel surround when playing back software encoded with Dolby Digital or DTS. Cursor buttons Y ou can take advantage of surround sound simply by selecting one of the receiver ’s pre-pr ogrammed sound modes. They bring the ...

  • Sony STR-DA50ES - page 27

    27 Enjoying Surround Sound Selecting a Sound Field Y ou can enjoy surround sound simply by selecting one of the pre-pr ogrammed sound fields accor ding to the program you want to listen to. 1 Press SOUND FIELD ON/OFF to turn on the sound field. The current sound field is indicated in the display . 2 Press GENRE r epeatedly to select the sound field ...

  • Sony STR-DA50ES - page 28

    28 Enjoying Surround Sound GENRE : CINEMA Selecting a Sound Field Sound field Effect Notes Software with multi channel surr ound audio signals is played according to the way it was r ecorded. Software with 2 channel audio signals, is decoded with Dolby Pro Logic to cr eate surround ef fects. Reproduces the sound characteristics of the Sony Pictures ...

  • Sony STR-DA50ES - page 29

    29 Enjoying Surround Sound GENRE : VIR TUAL 3D (continued) Sound field Effect Notes Uses 3D sound imaging to create an array of virtual r ear speakers positioned higher than the listener from a single pair of actual rear speakers. This mode cr eates 5 sets of virtual speakers surrounding the listener at approximately a 30° angle of elevation. Adds ...

  • Sony STR-DA50ES - page 30

    30 Enjoying Surround Sound GENRE : VIRTUAL 3D (continued) GENRE : A.F .D. Automatically detects the type of audio signal being input (Dolby Digital, DTS, Dolby Pro Logic, or standar d 2-channel stereo) and performs the pr oper decoding if necessary . This mode presents the sound as it was recor ded/encoded, without adding any effects. AUTO FORMA T ...

  • Sony STR-DA50ES - page 31

    31 Enjoying Surround Sound Understanding the Multi-Channel Surr ound Displays 1 OPTICAL Lights up when the source signal is a digital signal being input through the OPTICAL terminal. 2 COAXIAL Lights up when the source signal is a digital signal being input through the COAXIAL terminal. 3 a DIGIT AL This indicator lights when the sound field is on ...

  • Sony STR-DA50ES - page 32

    32 Enjoying Surround Sound 1/0 2/0* 3/0 2/1 3/1 2/2 3/2 2/0** DOLBY DIGIT AL [1/0] dts [1/0] DOLBY PRO LOGIC STEREO PCM** DIGITAL a C DTS C DOLBY DIGIT AL [2/0] dts [2/0] DOLBY DIGIT AL [3/0] dts [3/0] DOLBY DIGIT AL [2/1] dts [2/1] DOLBY DIGIT AL [3/1] dts [3/1] DOLBY DIGIT AL [2/2] dts [2/2] DOLBY DIGIT AL [3/2] dts [3/2] DOLBY DIGIT AL [2/0] dts ...

  • Sony STR-DA50ES - page 33

    33 Enjoying Surround Sound Customizing Sound Fields By adjusting the surround parameters and the equalization of the front and center speakers, you can customize the sound fields to suit your particular listening situation. Once you customize a sound field, the changes ar e stored in memory indefinitely (unless the receiver is unplugged for about o ...

  • Sony STR-DA50ES - page 34

    34 Enjoying Surround Sound CENTER LEVEL (CENTER) Initial setting : 0 dB Lets you adjust the level of the center speaker . • The level can be adjusted in 1 dB steps from –10 dB to +10 dB. SUB WOOFER LEVEL (WOOFER) Initial setting : 0 dB Lets you adjust the level of the sub woofer . • The level can be adjusted in 1 dB steps from –10 dB to +10 ...

  • Sony STR-DA50ES - page 35

    35 Enjoying Surround Sound Front speaker bass adjustment (Level/Fr equency) 1 Use V / v to select the level (dB) or fr equency (Hz). 2 Use B / b to adjust. Repeat until you achieve the sound you desire. • The level can be adjusted ±10 dB in 1 dB steps. • The frequency can be adjusted from 100 Hz to 1.0 kHz in 21 steps. Front speaker midrange a ...

  • Sony STR-DA50ES - page 36

    36 Enjoying Surround Sound Customizing Sound Fields Adjustable parameters for each sound field Sound EFFECT WALL REVERB LFE D .RANGE REAR REAR CENTER WOOFER field GENRE MODE LEVEL TYPE TIME MIX COMP BAL. LEVEL LEVEL LEVEL EQ Off — — rr r On CINEMA NORMAL SURROUND rr r rr r r CINEMA STUDIO A rr r r r r r r CINEMA STUDIO B rr r r r r r r CINEMA S ...

  • Sony STR-DA50ES - page 37

    37 Receiving Broadcasts Receiving Br oadcasts This chapter describes how to r eceive FM or AM broadcasts and how to pr eset selected stations. Y ou can tune in stations on this receiver in the following ways: Direct T uning Y ou can enter a frequency of the station you want directly by using the numeric buttons on the supplied remote (see page 38). ...

  • Sony STR-DA50ES - page 38

    38 Receiving Broadcasts Brief descriptions of buttons used to receive br oadcasts PRESET TUNING +/– buttons: Press to scan all pr eset radio stations. TUNING +/– buttons: Press to scan all available radio stations. FM MODE button: If “STEREO” flashes in the display and the FM stereo r eception is poor , press this button to improve the soun ...

  • Sony STR-DA50ES - page 39

    39 Receiving Broadcasts Automatic T uning For details on the buttons used in this section, see “Brief descriptions of buttons used to receive br oadcasts” on page 38. 1 Rotate FUNCTION to select the tuner . The last received station is tuned in. 2 Press FM/AM to select the FM or AM band. 3 Press TUNING + or TUNING –. Press the + button to sca ...

  • Sony STR-DA50ES - page 40

    40 Receiving Broadcasts T uning to preset stations 1 Rotate FUNCTION to select the tuner . The last received station is tuned in. 2 Press PRESET TUNING + or PRESET TUNING – repeatedly to select the pr eset station you want. Each time you press the button, the r eceiver tunes in one preset station at a time, in the corr esponding order and directi ...

  • Sony STR-DA50ES - page 41

    37 Receiving Broadcasts Receiving Br oadcasts This chapter describes how to r eceive FM or AM broadcasts and how to pr eset selected stations. Y ou can tune in stations on this receiver in the following ways: Direct T uning Y ou can enter a frequency of the station you want directly by using the numeric buttons on the supplied remote (see page 38). ...

  • Sony STR-DA50ES - page 42

    38 Receiving Broadcasts Brief descriptions of buttons used to receive br oadcasts PRESET TUNING +/– buttons: Press to scan all pr eset radio stations. TUNING +/– buttons: Press to scan all available radio stations. FM MODE button: If “STEREO” flashes in the display and the FM stereo r eception is poor , press this button to improve the soun ...

  • Sony STR-DA50ES - page 43

    39 Receiving Broadcasts Automatic T uning For details on the buttons used in this section, see “Brief descriptions of buttons used to receive br oadcasts” on page 38. 1 Rotate FUNCTION to select the tuner . The last received station is tuned in. 2 Press FM/AM to select the FM or AM band. 3 Press TUNING + or TUNING –. Press the + button to sca ...

  • Sony STR-DA50ES - page 44

    40 Receiving Broadcasts T uning to preset stations 1 Rotate FUNCTION to select the tuner . The last received station is tuned in. 2 Press PRESET TUNING + or PRESET TUNING – repeatedly to select the pr eset station you want. Each time you press the button, the r eceiver tunes in one preset station at a time, in the corr esponding order and directi ...

  • Sony STR-DA50ES - page 45

    41 Other Operations Other Oper ations CURSOR MODE SLEEP FUNCTION PHONES SPEAKERS A OFF A + B B 0 10 SHIFT FM/AM – + PRESET TUNING MEMORY FM MODE TUNING LR VIDEO AUDIO S-VIDEO –+ DIMMER SLEEP INPUT MODE VIDEO 3 INPUT EQUALIZER SOUND FIELD GENRE MODE CURSOR MODE SET UP V b B v PHONO SOUND FIELD ON/OFF TUNER CD MD/DAT TAPE TV/DBS DVD/LD VIDEO 3 VI ...

  • Sony STR-DA50ES - page 46

    42 Other Operations Indexing Pr eset Stations and Program Sour ces Y ou can enter a name of up to 8 characters for preset stations (station index) and program sour ces. These index names (for example, “VHS”) appear in the receiver ’s display when a station or program sour ce is selected. Note that no more than one name can be enter ed for eac ...

  • Sony STR-DA50ES - page 47

    43 Other Operations Recording on a video tape Y ou can recor d from a VCR, a TV , or an LD player using the r eceiver . Y ou can also add audio from a variety of audio sources when editing a video tape. See your VCR or LD player ’s instruction manual if you need help. 1 Select the program source to be r ecorded. 2 Prepar e the component for playi ...

  • Sony STR-DA50ES - page 48

    44 T roubleshooting If you experience any of the following difficulties while using the receiver , use this troubleshooting guide to help you remedy the pr oblem. Also, see “Checking the connections” on page 19 to verify that the connections are correct. Should any pr oblem persist, consult your nearest Sony dealer . There’ s no sound or only ...

  • Sony STR-DA50ES - page 49

    45 Additional Information No sound or only a very low-level sound is hear d from the r ear speakers. / Make sure the sound field function is on (pr ess SOUND FIELD ON/OFF). / Select a sound field from the CINEMA or VIR TUAL 3D genr es (except MONO MOVIE and STEREO MOVIE) (see page 28). / Adjust the speaker volume (see page 18). / Make sure the r ea ...

  • Sony STR-DA50ES - page 50

    46 Additional Information Specifications AUDIO POWER SPECIFICA TIONS POWER OUTPUT AND TOT AL HARMONIC DISTOR TION: With 8 ohm loads, both channels driven, from 20 - 20,000 Hz; rated 120 watts per channel minimum RMS power , with no more than 0.05% total harmonic distortion from 250 milliwatts to rated output (USA model only). Amplifier section POWE ...

  • Sony STR-DA50ES - page 51

    47 Additional Information FM tuner section T uning range 87.5 - 108.0 MHz Antenna terminals 75 ohms, unbalanced Sensitivity Mono: 18.3 dBf, 4.5 µV Stereo: 38.3 dBf, 45 µV Usable sensitivity 1 1.2 dBf, 2 µV (IHF) S/N Mono: 76 dB Stereo: 70 dB Harmonic distortion at 1 kHz Mono: 0.3% Stereo: 0.5% Separation 45 dB at 1 kHz Frequency response 30 Hz - ...

  • Sony STR-DA50ES - page 52

    48 Additional Information Glossary Surround sound Sound that consists of three elements: direct sound, early r eflected sound (early reflections) and r everberative sound (reverberation). The acoustics of the surrounding space af fect the way these three sound elements ar e heard. Surr ound sound combines these sound elements in such a way that you ...

  • Sony STR-DA50ES - page 53

    49 Additional Information Press CURSOR MODE r epeatedly to light up Press V or v to select Then B or b to select See page SUR indicator EFFECT LEVEL depends on sound mode (in 21 steps) T ables of Settings Using the CURSOR MODE and SET UP buttons Y ou can make various settings using the CURSOR MODE, SET UP , and cursor buttons. The tables below show ...

  • Sony STR-DA50ES - page 54

    50 Additional Information Press SET UP repeatedly to display Press V or v to select Then B or b to select See page SPEAKER SETUP FRONT SPEAKER LARGE or SMALL 15 CENTER SPEAKER LARGE, SMALL, or NO REAR SPEAKER LARGE, SMALL, or NO REAER SPEAKER POSITION SIDE, MIDDLE, or BEHIND REAR SPEAKER HEIGHT LOW or HIGH SUB WOOFER YES or NO FRONT SPEAKER between ...

  • Sony STR-DA50ES - page 55

    51 Additional Information Index A AC-3. See Dolby Digital (AC-3) Adjusting brightness of the display 43 equalizer 34 speaker volumes 18 surround parameters 33 Automatic tuning 39 B Basic operations 22~25 Battery 4 C Changing display 24 effect level 33 Checking the connections 19 Clearing receiver’s memory 19 Connecting. See Hookups Customizing so ...

  • Sony STR-DA50ES - page 56

    52 Additional Information Sony Corporation Printed in Malaysia ...

Fabricante Sony Categoría Stereo Receiver

Los documentos del dispositivo Sony STR-DA50ES que obtenemos del fabricante se pueden dividir en varios grupos. Entre ellos están::
- dibujos técnicos Sony
- manuales de instrucciones STR-DA50ES
- hojas de producto Sony
- folletos informativos
- o etiquetas energéticas Sony STR-DA50ES
Todos son importantes, pero lo más importante desde el punto de vista del usuario de un dispositivo lo encontraremos en el manual de instrucciones Sony STR-DA50ES.

Un conjunto de documentos determinado como manual de instrucciones se divide también en tipos más detallados, tales como: instrucciones de montaje Sony STR-DA50ES, instrucciones de servicio, instrucciones cortas o instrucciones de usuario Sony STR-DA50ES. Dependiendo de la situación debes buscar el documento que necesitas. En nuestra página puedes consultar el manual de instrucciones más popular del producto Sony STR-DA50ES.

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El manual de instrucciones del dispositivo Sony STR-DA50ES, ¿cómo debería ser?
El manual de instrucciones, también determinado como el manual de usuario o simplemente instrucciones, es un documento técnico que tiene como objetivo ayudar a los usuarios a utilizar Sony STR-DA50ES. Las instrucciones normalmente las realiza un escritor técnico pero en un lenguaje comprensible para todos los usuarios de Sony STR-DA50ES.

El manual de instrucciones completo de Sony debe contener unos elementos básicos. Una parte de ellos es menos importante, como por ejemplo: la portada / la página principal o las páginas de autor. Sin embargo, lo demás debe facilitarnos la información más importante desde el punto de vista del usuario.

1. Introducción y pistas sobre cómo orientarse con el manual Sony STR-DA50ES - Al principio de cada manual se deben encontrar las indicaciones acerca de la manera de usar un manual de instrucciones. Debe contener información sobre dónde encontrar el índice Sony STR-DA50ES, preguntas frecuentes o problemas más comunes – son los apartados más buscados por los usuarios de cada manual de instrucciones.
2. Índice - listados de todos los consejos acerca de Sony STR-DA50ES que encontraremos en el documento
3. Consejos de uso de las funciones básicas del dispositivo Sony STR-DA50ES - que deben facilitarnos los primeros pasos durante el uso de Sony STR-DA50ES
4. Troubleshooting - una secuencia sistematizada de acciones que nos ayudará a diagnosticar los problemas más importantes con Sony STR-DA50ES
5. FAQ - las preguntas frecuentes
6. Datos de contacto Información acerca de cómo encontrar los datos de contacto del fabricante / servicio de Sony STR-DA50ES en cada país si no somos capaces de solucionar el problema por nuestra cuenta.

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