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Aastra Telecom 41-001507-00 - page 1
Aastra Model 6867i SIP IP Phone Installation Guide 41-001507-00 REV00 – 04.2014 ...
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Aastra Telecom 41-001507-00 - page 2
ii 41-001507-00 REV00 – 04.2014 Sof tware Lic ense A greemen t Aastra, hereinafte r known as "Seller" , grants to Customer a pe rsonal, worldwide, non-transferable, non-sublicenseable and non-exclusiv e, r estricted use license t o use Software in object form solely with the Equipment f or which the Soft- ware was intended. This Pr oduc ...
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Aastra Telecom 41-001507-00 - page 3
41-001507-00 REV00 – 04.2014 iii Co n t e n t Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
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Aastra Telecom 41-001507-00 - page 4
1 41-001507-00 REV00 – 04.2014 We l c o m e Congr atulations on your pur chase of the Aastra Model 686 7i IP Phone! The Aastra 6867i is a 9-line SIP phone designed for po wer users who demand a lot fr om both their phones and their networks . The Aastra 6867i pr o- vides remarkable HD wideband audio and an enhanced speakerphone that utilizes dual ...
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Aastra Telecom 41-001507-00 - page 5
41-001507-00 REV00 – 04.2014 2 Phone P ar ts When you unpack your phone, y ou should ensure that you have all of the following items. If any par t is missing, contact the supplier o f your phone. Additional A ccessories (Not Included) T elephone Handset Handset Cor d T wo-Angle Stand Regulatory/ Safety Insert Ethernet Cabl e(s) Po we r A da p t o ...
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Aastra Telecom 41-001507-00 - page 6
3 41-001507-00 REV00 – 04.2014 IP Phone K eys Ke y P a n e l 6867i Handset Line/Call Appearance Keys High Quality Speakerphone Speaker/Headset Key Message Wa iting Lamp Dir ector y List Key Goodbye Key Navigation/Select Keys Hold Key Tr a n s f e r K e y Options Key Confer ence Key Mute Key ...
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Aastra Telecom 41-001507-00 - page 7
IP Phone Keys 41-001507-00 REV00 – 04. 2014 4 K ey Description The foll owing table describes the keys on the 6867i IP Phone. Key Description Goodby e Key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Hold Key - Places an active call on hold. T o retrieve a held call, press the c ...
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Aastra Telecom 41-001507-00 - page 8
IP Phone Keys 5 41-001507-00 REV00 – 04.2014 Con fe re n ce Key - Begins a conferenc e call with the active call. Prese nce Key - Accesses the partial and full contact presence information screens , which provide more detailed inf or- mation about the selected contact. Left Softk ey s - 6 programable keys that allow you to easil y per for m up to ...
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Aastra Telecom 41-001507-00 - page 9
41-001507-00 REV00 – 04.2014 6 Installation and Setup The 6867i IP Phone can be set up to share a network connec tion with anoth er network device. P ower can be provided by the power adapter (sold separ ately), b y an 802.3af complia nt network powe r source , or with a P oE inline pow er injector . Direct or Shared Net work Connection The phone ...
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Aastra Telecom 41-001507-00 - page 10
Installation and Setup 7 41-001507-00 REV00 – 04.2014 Connec ting to the Network and to Pow er Power Ad ap te r Use the power adapter (sold separately) with your phone and plug your phone int o a power sourc e. Inline Pow er If your net work provides 802.3af compliant inline power , the ph one is powered through the network . Alert! F or power , ...
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Aastra Telecom 41-001507-00 - page 11
Installation and Setup 41-001507-00 REV00 – 04. 2014 8 Connec ting a Handset or Headset Handset T ur n the phone over and locate the ha n ds e t j a c k m a r k ed j . I nser t one end of handset cord i n t o t h e jack until it clicks in to pl ace . Th en route the handset cord th ro ug h th e g ro o ve as shown in the illustration below . Attac ...
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Aastra Telecom 41-001507-00 - page 12
Installation and Setup 9 41-001507-00 REV00 – 04.2014 Installation Desk Installation F or desk installation of the 6867i IP Phone a reversible stand is included that attaches to the back of the phone above the various por ts. T wo viewing angles (35° low angle and 55° high angle) are available allowing users to pers onalize their phone viewing ...
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Aastra Telecom 41-001507-00 - page 13
Installation and Setup 41-001507-00 REV00 – 04. 2014 10 Wa l l I n s t a l l a t i o n The 6867i IP Ph one can be mounted t o a wall using the Aastra 6800i Series W all Mo unt Kit (optional accessory). The 6800i Series W all Mount Kit is designed to be used with all 6800i Series IP Phones allo wing you to easily and securely mount y our phone in ...
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Aastra Telecom 41-001507-00 - page 14
Installation and Setup 11 41-001507-00 REV00 – 04.2014 4. Using your index finger and thumb, rotate the handset hook 180° as illust rated in the figure below. The handset hook is now in the correct position ensuring that your phone’ s handset securely stays on hook when the phone is mounted to the wall. 5. Using the pr ovided screws, a ttach t ...
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Aastra Telecom 41-001507-00 - page 15
Installation and Setup 41-001507-00 REV00 – 04. 2014 12 7. Gently slide the W all Mount Connector attached to your phone into th e W all Mount Base as i llustrated in the f igure below . Note: For clarity , the phone attached to the Wall Moun t C onnector has been omitted in the figure above . 8. Inser t the l ocking s crews into the V er tical a ...
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Aastra Telecom 41-001507-00 - page 16
Installation and Setup 13 41-001507-00 REV00 – 04.2014 T elco W all Plate Installation T o mo unt your 6867i IP Phon e on top of an existing telco wall plate: 1. Locate the wall mount insertion area on the back of the ph one (above the various ports). 2. Carefully insert the W all Mount Connector into the inser tio n area of your phone (ensuring ...
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Aastra Telecom 41-001507-00 - page 17
Installation and Setup 41-001507-00 REV00 – 04. 2014 14 5. Loosen the screws from the existing telco wall plate enough so tha t the Wall Mount Base is able to slide in place. or Remove the screws from the existing telco wall plate entire ly and r eplace with a set of the provided screws . Ensure that the screws are loose enough so that the W a ll ...
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Aastra Telecom 41-001507-00 - page 18
Installation and Setup 15 41-001507-00 REV00 – 04.2014 8. Gently slide the W all Mount Connector attached to your phon e into the W all Mount Base as illustrated in the figure below . Note: F or clarity, the phone attached to the Wall Mount C onnector has been omitted in the figure above. 9. Inser t the lock ing screws into the Vertical and Horiz ...
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Aastra Telecom 41-001507-00 - page 19
Installation and Setup 41-001507-00 REV00 – 04. 2014 16 Ac cessing Y our Options via the Phone UI Ac cessing Y our Options via the Aastra W eb UI Y ou can use the following proced ure to access the phone option s using the Aastra Web UI. IP Phone UI 1. Press the Options key on the phone to enter the options list. 2. To g o t o a n o p t i o n , u ...
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Aastra Telecom 41-001507-00 - page 20
Installation and Setup 17 41-001507-00 REV00 – 04.2014 The side menu optio ns that display in the Netwo rk Status window ar e dependant on whether y ou log in as an Adminis- trator or User . A lon ger list of option s display in the side menu for an Administrator . 2. At the prompt, enter y our username and password and click OK . Note: F or a us ...
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Aastra Telecom 41-001507-00 - page 21
41-001507-00 REV00 – 04.2014 18 T r oubleshooting S olutions Why is the light not coming on with a new voice mail message? Y our phone system or ser vice p r o v i d e r m u s t p r o v i d e “ v i s u a l ” message waiting ser vice for this function to work. Check with your system administrator f or more information. Why is m y handset not w ...
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Aastra Telecom 41-001507-00 - page 22
19 41-001507-00 REV00 – 04.2014 Limited W arr anty (Not applicable in Austr alia – see below for Limited W arranty in Austr alia) Aastra warrants this product against defects and malfunc tions in accor dance with Aastra's authorized, written functional specification r elating to such pr oducts during a one (1) ye ar period from the date of ...
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Aastra Telecom 41-001507-00 - page 23
41-001507-00 REV00 – 04.2014 20 Limited W arr anty ( Austr alia Only) The benefits under the Aastra Limited W arrant y below are in addition to other rights and remedies to which you may be entitled under a law in relation to the products. In addition to all rights and remedies to which you may be entitled under the Comp etition and Consumer Act ...
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Aastra Telecom 41-001507-00 - page 24
Limited Warranty (Australia Only) 21 41-001507-00 REV00 – 04.2014 W arranty Repair Ser vices Proc edure: Should the product fail during the W arranty P e riod and you wish to mak e a claim under this express warran ty , please contact the Aastra authorized reseller who sold you this product (details as per the inv oice) and present pr oof of purc ...
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Aastra Telecom 41-001507-00 - page 25
Disclaimer Aastra will not accept liabilit y for any damages and/or long distance char ges, whic h result f rom unauthorize d and/or unlawful use. While ev er y effort has been made to ensur e accuracy, Aastra will not be liable for technical or edito rial errors or omissions contained w ithin this documentation. The information contained in this d ...
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