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Swiss Diamond IP10 - page 1
IP10S / IP10 Corded IP phone User guide ...
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Swiss Diamond IP10 - page 2
IP10S / IP10 user guide 1 02P182 000Aen Contents Contents For y our safe ty .................................................................................................................. ................. 3 Certifi cation infor mation ....................................................................................................... ....... ...
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Swiss Diamond IP10 - page 3
IP10S / IP10 user guide 2 02P182 000Aen Memory key s .................................................................................................................................... 24 Save memory keys ........................................................................................................................ 24 Speed dialing using ...
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Swiss Diamond IP10 - page 4
IP10S / IP10 user guide 3 02P182 000Aen For your safety Please read the f ollowing safet y precautions bef ore setting up your phone. Certification infor mation This equipment has been test ed and found to comply with the limits for a Class A digital devi ce, pursuant to part 15 o f the Federal Communicati ons Commission Rul es. These limits are de ...
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Swiss Diamond IP10 - page 5
IP10S / IP10 user guide 4 02P182 000Aen For your safety Connection Plug the tel ephone’s connecting c ables into the appropria te sockets onl y. Never try t o change the plugs on the c onnecting cables. Only a Swissvoice power adaptor must be used with the IP10S and IP10 phones. Swissvoic e pow er adaptor referenc es are: For US: 02P175500A For E ...
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Swiss Diamond IP10 - page 6
IP10S / IP10 user guide 5 02P182 000Aen Your phon e Introduction Your IP phone is a full-feature telephone t hat provides voice communication over an IP (Internet Protocol ) network. You can use it a s a traditional analog phone, al lowing you to make and receive telephone calls. I t also off ers features t hat you have com e to expect f rom a tele ...
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Swiss Diamond IP10 - page 7
IP10S / IP10 user guide 6 02P182 000Aen Your phon e Displa y ke y s 1 OK Confirmation key : enables acces s to the menu in st andby mode, perf orms a setting option, a servic e or a cal l. 2 C Clear key: exits to higher-l evel menu (s hort click) or t o the standby displa y (lon g clic k). Deletes the last charact er in editing mode. 3 Phone book k ...
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Swiss Diamond IP10 - page 8
IP10S / IP10 user guide 7 02P182 000Aen Your phon e Keys version B Version B Displa y ke y s 1 OK Confirmation key : enables acc ess to the m enu in standby m ode, performs a setting option, a servic e or a cal l. 2 C Clear key: exits to higher-l evel menu (short click) or to st andby display (long click) . Deletes the last charact er in editing mo ...
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Swiss Diamond IP10 - page 9
IP10S / IP10 user guide 8 02P182 000Aen Your phon e 5-6 Scrol ling key s: enable browsing through menus and setting options. 5 In st andby mode, shows t he most recently c alled numbers. 6 Scrolls in the phone books. Au d i o k e ys 7 Loudspeaker key : act ivates l oudspeaker and hands-free funct ions. 8 - + Volume key s: are use d to adjust the vo ...
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Swiss Diamond IP10 - page 10
IP10S / IP10 user guide 9 02P182 000Aen Your phon e This icon is blinking. You have received one or more voice messages . Do not dist urb service. Al l your cal ls are forwarded t o your voi ce mail. All your calls are forwarded to the number you have chosen. If there is no reply, your calls are f orwarded to your voice mail or to another number. I ...
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Swiss Diamond IP10 - page 11
IP10S / IP10 user guide 10 02P182 000Aen Getting started Package contents 1 telephone s et 1 handset 1 spi ral handset connect ing cable 1 Ethernet cable (100 base T) 1 wall m ounting kit 1 short operating inst ruction (A5 paper sheet) 1 non-print ed stick er for feature k eys (vers ion B only) Separately deli vered: 1 power supply. Not included: A ...
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Swiss Diamond IP10 - page 12
IP10S / IP10 user guide 11 02P182 000Aen Getting started Wall mounti ng option: you have the possibility to fix your telephone in wall mounti ng position. Place the pl astic part on t he base of the t elephone (9). P lace two sc rews distants of 126 mm, to hang the telephone (10). The message " Waiting for ca ll manager …" w i ll disapp ...
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Swiss Diamond IP10 - page 13
IP10S / IP10 user guide 12 02P182 000Aen Call function s M aki ng a c all Key in the phone number you want to call. C Press the Cl ear key to del ete the charact er to t he left of t he cursor or press and hold to delete all and abort the dialing preparati on. OK Press the OK key t o Call the number, or press t he loudspeaker k ey, or lift t he han ...
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Swiss Diamond IP10 - page 14
IP10S / IP10 user guide 13 02P182 000Aen Call function s Speed dialing a phone number (see "Memory keys", page 24) Assumi ng you have assigned a phone nu mber to one of the memory keys ( to and ), you can call that phone num ber: Press and hold the memory key you want. The phone number is displayed. OK Press the OK k ey to confirm the c a ...
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Swiss Diamond IP10 - page 15
IP10S / IP10 user guide 14 02P182 000Aen Call function s From the unanswered calls message In standby m ode, new unanswered c alls are announced by a message and t he blinking envelope indicat or. Press OK to display details. For each call, the number, the name (if included i n the phone book), the number of calls, the date and time are available. ...
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Swiss Diamond IP10 - page 16
IP10S / IP10 user guide 15 02P182 000Aen Call function s Making a call with a headset A headset can be used instead of the handset. The headset function has to be activated in the User settings m enu (see “Headset”, page 33). Dial the number or select a name or number in a list. Press the Louds peaker key. To end the call, press the loudspeaker ...
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Swiss Diamond IP10 - page 17
IP10S / IP10 user guide 16 02P182 000Aen Call function s Options during a call Group listening Group list ening is useful when ot her individual s in the room need to li sten to the c onversation. Press the Louds peaker key during the c all. The symbol is displayed. The loudspeaker key toggles the loudspeaker On or Off. Hands-free operation This fe ...
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Swiss Diamond IP10 - page 18
IP10S / IP10 user guide 17 02P182 000Aen Teleph ony serv ices A number of services are offered to help you handle your calls with ease. Many of the servic es are offered by t he Call manager. Consequentl y, the servic es listed in th is paragraph m ay not be off ered if not s upported by the Cal l manager. Depending on the signalling protocol versi ...
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Swiss Diamond IP10 - page 19
IP10S / IP10 user guide 18 02P182 000Aen Teleph ony serv ices Conference During a call, if you want to set up a conference with a third party: Press t he Service k ey. Scroll to sele ct Conference . OK Press the OK key to confi rm. Key in the number you want to call. To end the conference, press the Service key. OK Select T erminate conference and ...
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Swiss Diamond IP10 - page 20
IP10S / IP10 user guide 19 02P182 000Aen Teleph ony serv ices Voice Mail To consult your voi ce mail, press t he Service k ey. OK Select Voic e mail . Your V oice mail is c alled automaticall y. or F1 Press the F1 key (pre-programm ed key in version A) or any assi gned voice mail key (F1 to F4). OK Press the OK key, or press t he loudspeaker, or li ...
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Swiss Diamond IP10 - page 21
IP10S / IP10 user guide 20 02P182 000Aen Teleph ony serv ices To deactivate “Do not dist urb”: Press t he Service k ey. Scroll to Do not disturb OFF . OK Press the OK key to sel ect. OK Press the OK k ey once again to deact ivate. Call Forward You can forward inc oming calls to anot her phone num ber or to your voi ce mail. The forwarding c an ...
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Swiss Diamond IP10 - page 22
IP10S / IP10 user guide 21 02P182 000Aen Phone book You can save names and phone numbers in the phone’s memory (private phone book). You can also use t he common phonebook s aved by t he system administ rator. Your private phone book may save up to 100 names and phone numbers. The common phone book may contain up to 400 names and numbers. You can ...
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Swiss Diamond IP10 - page 23
IP10S / IP10 user guide 22 02P182 000Aen Phone book Searching for names and phone numbers In standby mode Press the P hone book key. OK Select the phone book you want to search in, or select All . Key in the first letter of the name. OK Press the OK key. The first name saved with this letter is displayed. Scroll to sele ct the name you wan t to cal ...
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Swiss Diamond IP10 - page 24
IP10S / IP10 user guide 23 02P182 000Aen Phone book Use t he Navigation k eys to scrol l to a nam e. OK Press the OK key t o access the Options . OK Select Inf o to display the phone number or Call to start a seco nd call. Modify ing names and phone numbers OK In standby mode Press the OK k ey to acc ess the menu and sel ect Phone book . Scroll to ...
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Swiss Diamond IP10 - page 25
IP10S / IP10 user guide 24 02P182 000Aen Memo ry keys Each k ey of the keypad and feature k eys can be used for s aving a phone number or a func tion. … F4 F3 F2 F1 Save memory ke ys OK In standby mode Press the OK key t o access the Menu and select Memory keys . Use t he Navigation k eys to scrol l up to the key f or the memory i n which you wan ...
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Swiss Diamond IP10 - page 26
IP10S / IP10 user guide 25 02P182 000Aen Memo ry keys Speed dialing using memory key s Activating a functi on To activate a functi on saved in a memory key, In st andby mode, Press and hol d the number key unti l the name funct ion is dis played, or F2 Press a feat ure key (F2 is an exam ple). OK Confirm t he activat ion of the s ervice by press in ...
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Swiss Diamond IP10 - page 27
IP10S / IP10 user guide 26 02P182 000Aen Call lists Your phone registers the last 30 phone numbers of miss ed, dialed and received calls. In st andby mode, OK Press the OK k ey to acc ess the menu and sel ect Call lists . Use t he navigation k eys to scroll up t o the list you want t o consult. OK Press the OK k ey to acc ess the lis t you have s e ...
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Swiss Diamond IP10 - page 28
IP10S / IP10 user guide 27 02P182 000Aen Call lists When the voice mail number is programmed on a feature key, it blinks slowly to announce new voice mail messages. Press the OK key t o Listen to new messages or use t he backlighted voi ce mail k ey if set. Erase call li sts In the Call li sts menu, Use t he Navigation k eys to scrol l up t o Erase ...
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Swiss Diamond IP10 - page 29
IP10S / IP10 user guide 28 02P182 000Aen Using the menu The phone offers you an extensive range of functions t hat allow you to c ustomize the phone to your needs and use it with ease. These functions are arranged in menus and sub-menus. Menu funct ion setting c an also be done through the I P phone Web s erver interf ace (see "Configuring thr ...
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Swiss Diamond IP10 - page 30
IP10S / IP10 user guide 29 02P182 000Aen Using the menu List of menu functions Menu Phone book Search A ll Scroll Priva te New entr y Common Edit Erase Call lists Una nswered ca lls Answered calls Dialed num bers Erase call lis ts Memo ry keys List of me mory keys Free numb er Functi on None Ring ing ton es Mel ody Volume Rhythm User set tings * La ...
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Swiss Diamond IP10 - page 31
IP10S / IP10 user guide 30 02P182 000Aen Using the menu Menu Admin settings Current se ttings Change set tings Boot versi on DSP versi on MAC add ress DHCP IP address Subnet m ask DNS addr ess GW address VLAN VLAN ID VLAN Priority TOS I D Pre ceden ce I P Call agen t add ress Call agen t port Automatic DST SNTP m ode SNTP add ress SNTP Fr equency T ...
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Swiss Diamond IP10 - page 32
IP10S / IP10 user guide 31 02P182 000Aen Config uring user parame ters Setting paramet ers are divided into two categories: - User s ettings: You c an freely choos e the setting options for the f unctions off ered in this c ategory. Ringing tones, display language, display i dle screen, headset capabil ity, clock alarm, voic e mail number, password ...
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Swiss Diamond IP10 - page 33
IP10S / IP10 user guide 32 02P182 000Aen Config uring user parame ters Rhythm In the Ringing tones main m enu, OK Select Rhy th m by pressing t he OK key. OK Select Internal ring or External ring by pressing th e OK key. Increas e or decrease the rhyt hm using t he navigation keys . OK Confirm by pressi ng the OK key. Language A choice of 5 display ...
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Swiss Diamond IP10 - page 34
IP10S / IP10 user guide 33 02P182 000Aen Config uring user parame ters In the User settings m ain menu, OK Select Disp la y by press ing t he OK key. OK Select Idle screen by press ing the OK k ey. Use t he Navigation k eys to scrol l to the option you are looking f or. OK Confirm your choic e by pressi ng the OK key. To cust omiz e t he displ ay w ...
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Swiss Diamond IP10 - page 35
IP10S / IP10 user guide 34 02P182 000Aen Config uring user parame ters Voice mail nu mber You can save a personal voice mail number, which will be used when the network voic e mail is not set or not available. In the User settings m ain menu, Scroll up to Other settings and select it. OK Select Voic e mail number by pressing the OK key. Key in your ...
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Swiss Diamond IP10 - page 36
IP10S / IP10 user guide 35 02P182 000Aen Config uring user parame ters Reset You can reset s ome of the menu s ettings t o their origi nal values by c hoosing whether t o restore factory setti ngs or to reset user set tings to thei r original val ue, without changi ng some administrat or settings (cal l agent address, downloaded language or service ...
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Swiss Diamond IP10 - page 37
IP10S / IP10 user guide 36 02P182 000Aen Config uring user parame ters Clock setting You can change t he time settings if the t ime is not automatical ly given by t he network. Scroll up to Clock ma in menu and press the OK key. OK Scroll and selec t Clock setti ng by pressing th e OK key. OK Select Se t time by pressing the O K key. Key in the tim ...
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Swiss Diamond IP10 - page 38
IP10S / IP10 user guide 37 02P182 000Aen Config uring throug h a W eb brow ser You can also configure your phone using any Web browser. It offers you a user-fri endly interface for setting and modif ying parameters, saving and using your phone book, and the memory keys. Before you begin 1- The IP phone’s connection to the corporate IP telephony n ...
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Swiss Diamond IP10 - page 39
IP10S / IP10 user guide 38 02P182 000Aen Config uring throug h a W eb brow ser 4- Click o n User 5- A window is displayed asking f or User na me and Password . 6- Enter user in the userna me field and user in the pas swor d field. 7- The following screen appears: The menu s ettings appear on t he left of the sc reen. Go t hrough them and c hange th ...
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Swiss Diamond IP10 - page 40
IP10S / IP10 user guide 39 02P182 000Aen Config uring throug h a W eb brow ser The fifth language is customi zable by your system administrator, who is able to download another language. Phone parameters This gives an overvi ew of the m ain techni cal parameters. User settings Me mory k ey s From t his page, you can s ave a phone number or a f unct ...
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Swiss Diamond IP10 - page 41
IP10S / IP10 user guide 40 02P182 000Aen Config uring throug h a W eb brow ser Al a r m To activate an alarm, select the On button and k ey in the t ime and a t ext which will be displ ayed when the alarm rings. Once the alar m is activate d, the symbol appears at bott om right of the phone display. User logo You can customize your phone displ ay w ...
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Swiss Diamond IP10 - page 42
IP10S / IP10 user guide 41 02P182 000Aen Appendix Troubleshoot ing If your phone is not funct ioning as it should, first t ry to find the fault in the following t able. The following tips s hould help you c orrect the f ault: Problem Possible cause Remedy No dialing tone. No connection to the LAN. Ensure that the LAN connection cables on the phone ...
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Swiss Diamond IP10 - page 43
IP10S / IP10 user guide 42 02P182 000Aen Appendix In t he event of a c laim under t he guarantee, pl ease contact t he reseller or t he service operat or from whom you purchas ed the telephone. Declaration of conformity for the European Communit y The declaration of conformity appli es for European Community, Switzerland, Norway, Ic eland, Romania, ...
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