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Manuel d’utilisation Nortel 3456

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Summary
  • Nortel 3456 - page 1

    Nor tel Communication Server 1000 IP Softphone 3456 User Guide NN43080-100 ...

  • Nortel 3456 - page 2

    Document status: Standard Document issue: 01.02 Document date: 12 June 20 09 Product release: 6.0 Job function: Product Fundamentals T ype: User Guide Language type: English Cop yright © 2009 Nor tel Netw orks. All rights reser v ed. While the inf ormation in this document is belie v ed to be accurate and reliable , e xcept as othe rwise e xpressl ...

  • Nortel 3456 - page 3

    Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Contents New in this release 5 F eatures 5 Other chang es 5 Re vision history 5 Welcome 6 Y our ne w IP Softphone 3456 6 Requirements 7 Online help 7 Nor tel pref erred conf iguration s 7 Related publications 7 Featur ...

  • Nortel 3456 - page 4

    - 4 - Contents Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks V oicemail Settings 32 Accessing V oicemail 34 Video Phone 34 Making a Video Call 35 Receiving a Video Call 36 Video Conf erencing 36 Managing Conf erence Calls 37 Troubleshooting 40 Configuratio n chan ...

  • Nortel 3456 - page 5

    Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Ne w in this release The following sections detail what’s new in IP Sof tphone 3456 User Guide (NN4 3080- 100) for Nortel Communicatio n Ser ver 1000 Release 6.0: • F eatures (page 5) • Other changes (page 5) Fe ...

  • Nortel 3456 - page 6

    Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks W elcome This section introduces IP Softphone 3456 and describes the av ailable f eatures. Navigation • Y our new IP Softp hone 3456 (page 6) • Requirements (page 7) • Online help (page 7) • Nor tel pref erred ...

  • Nortel 3456 - page 7

    - 7 - Welcome Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Requirements The f ollo wing basic hardw are specification is required to oper ate the IP Softphone 3456: • Intel P entium III 1.3 GHz or equiv alent • Windows 2000/XP/Vista •5 1 2 M B R A M • 50 ...

  • Nortel 3456 - page 8

    Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Feature o ver vie w This section describes f eatures that are a vailab le on the IP Softphone 345 6. Navigation • Star ting up (page 8) • Signing in (page 9) • Making a call (page 10) • Receiving calls (page 1 ...

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    - 9 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Signing in The IP Softphone 3456 should sign in to y our SIP account automatically if your account has been correctly configured. In some circumstances (depending o n how the system administr a ...

  • Nortel 3456 - page 10

    - 10 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Making a call Calls can be made from the IP Softphone 3456 in a numb er of diff erent wa ys. Users can mak e calls by d ouble-clic king on any name in the contact list, b y typing a number in ...

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    - 11 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks dial pad and using the mouse to clic k on the numbers required. The f ollowing instructions show y ou how to open the dial pad an d dial a number u sing the mouse. 1 Click the dial pad b utton ...

  • Nortel 3456 - page 12

    - 12 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Receiving calls When a call is receiv ed by the IP Softphone 3456, a n umber of things occur . First, the phone rings (if sound is enab led on y our system); second, the caller’ s number or ...

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    - 13 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks T o ans wer the call: • Click on the found on the IP Softphone 3456 interf ace. or • Click on the f ound on the desktop pop -up . T o reject the call and f orward it to y our voicemail ser ...

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    - 14 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks When a call is on hold, it is possib le to make a second call by pressing the Start another call button . Hold and resume T o place a call on hold, press the Hold b utton dur ing the call. T o ...

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    - 15 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Call waiting When y ou are on a call and anot her call comes in, the phone rings and the second call appears in a tab on the phone screen. T o answ er the call and place the current call on ho ...

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    - 16 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks • Quick trans fer – P ass the call straight to a n umber in yo ur quic k transf er list (more on this later in this section), or to y our chosen Default qui ck transf er destination. Each ...

  • Nortel 3456 - page 17

    - 17 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 4 When prompted, enter the destination n u mber using either the dial pad or th e nu m e r i c key s o n yo ur key b o ar d . 5 Click the T r ansfer b utton. 6 The call is passed to the tr ans ...

  • Nortel 3456 - page 18

    - 18 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Announced T ransfer An announced transf er is often seen as the pref erred method of call transf er , because it enab les you to find out whethe r the destination recipien t is a v ailab le an ...

  • Nortel 3456 - page 19

    - 19 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 4 A ne w tab opens and the caller is placed on hold . Enter the transf er destination’ s number . 5 Click the button. 6 When the recipient ans wers, an nounce the caller and then press the T ...

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    - 20 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 7 The call is transf erred to the destination and y our phone hangs up . Quick T ransfer List A quick t ransf er list can be created to provide users with f ast access to common transf er dest ...

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    - 21 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks T o create a quic k transf er list: 1 F rom the main interf ace screen, open the File menu and select Preferences . 2 Click on the Quic k T ransfer b u tton. ...

  • Nortel 3456 - page 22

    - 22 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 3 Click the Ad d b utton. ...

  • Nortel 3456 - page 23

    - 23 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 4 Enter the full name and pho ne number of the quic k transf er contact. Note: T o set this contact as the Default quick tr ansfer contact (the number that calls are f orwarded to if y ou clic ...

  • Nortel 3456 - page 24

    - 24 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 3 Select the name of the person to whom y ou would lik e to transf er the call. 4 The call is transf erred and the phone hangs up . Contacts The low er half of the IP Softphone 3456 interf ace ...

  • Nortel 3456 - page 25

    - 25 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 2 Enter the name details of the contact and select a Group (f or ex ample, W ork, F r iends, etc). 3 In the low er half of the screen, select a contact type (f or example ., Home, Office, Soft ...

  • Nortel 3456 - page 26

    - 26 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 4 If y ou entered more than one conta ct number , open the top-r ight drop- down men u and select the pref erred def ault contact method tha t will be used when y ou doub le-click on the c ont ...

  • Nortel 3456 - page 27

    - 27 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Dialling Contacts T o dial a contact stra ight from y our Address Book , either doub le-clic k on the contact’ s name or , in cases where more than one number e xists for t he contact, singl ...

  • Nortel 3456 - page 28

    - 28 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Conference Calls There are two w ays in which a conf erence call can be estab lished on the IP Softphone 3456: • Star t a conference wh ile on a call by clic king the Conference b utton . Ad ...

  • Nortel 3456 - page 29

    - 29 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks • Star t or receive a call, open other calls using the Star t Another Call butto n and then, once connected, click on the Conference All b utton. All activ e calls will be joined to one conf ...

  • Nortel 3456 - page 30

    - 30 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Managing Conf erence Calls Removing P art icipants A par ticipant can be remov ed from the conf erence call and placed into a separate call in the f ollowing w a y: 1 Open the drop-do wn menu ...

  • Nortel 3456 - page 31

    - 31 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Disbanding Conferences T o end a conf erence call, but keep all ca llers on separate ‘held’ lines in their own tab , open the Options menu, located be nath the call displa y screen, and se ...

  • Nortel 3456 - page 32

    - 32 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks V oicemail The IP Softphone 3456 can be configured to regularly check y our CS 1000 v oicemail bo x. V oicemail Settings Y our v oicemail account can be accessed b y dialling the v oicemail at ...

  • Nortel 3456 - page 33

    - 33 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 3 Click on the V oicemail tab . 4 Select the V oicemail chec k box. 5 Enter the number y ou would normall y dial to access the voicemail attendant in the Number to dial f or checking m ail te ...

  • Nortel 3456 - page 34

    - 34 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 6C l i c k OK . 7C l i c k Appl y . 8C l i c k Close . The IP Softphone 3456 is no w configured to chec k the CS 1000 ser ver f or v oicemail messages. Wh en a message arrives , an en velope i ...

  • Nortel 3456 - page 35

    - 35 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Making a Video Call T o make a video call: 1 Click the Video b utton to open the video panel. 2 Enter the number of the pe rson y ou would lik e to call and then click the Video Call button. A ...

  • Nortel 3456 - page 36

    - 36 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Receiving a Video Call When y ou receiv e a video call, the video panel opens automatically when y ou ans wer the call and y ou are be able to see the caller using their own video . T o star t ...

  • Nortel 3456 - page 37

    - 37 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 4C l i c k t h e Conf erence All bu tton to join all par ticipants into one conf erence call. Managing Conf erence Calls Most conf erence controls , such as par ticipant remov al, suspend, and ...

  • Nortel 3456 - page 38

    - 38 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Disbanding Conferences T o end a conf erence call, but keep all ca llers on separate ‘held’ lines in their own tab , open the Options menu, located benea th the call displa y screen, and s ...

  • Nortel 3456 - page 39

    - 39 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Suspending a Conference Conf erences can be suspended b y clicking the Hold butt on . P ar ticipants hav e a hold icon ne xt to their name when a confere nce is suspended. ...

  • Nortel 3456 - page 40

    Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks T r oubleshooting This chapter describes various troub leshooting tips. Navigation • Configuration changes do not w ork (page 40) • Call Detail Repor ting (page 40) Configuration changes do not w ork When making c ...

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  • Nortel 3456 - page 42

    Nor tel Communication Server 1000 IP Softphone 3456 User Guide Copyright © 2009 Nor tel Networks. All Rights Reser ved. Publication: NN43080-100 Document status: Standard Document issue: 01.02 Document date: 12 June 2009 Product release: 6.0 Job function: Product Fundamentals T ype: User Guide Language type: English While the information in this d ...

Fabricant Nortel Catégorie IP Phone

Les documents que nous recevons du fabricant de l'appareilNortel 3456 peuvent être divisés en plusieurs groupes. Ceux-ci sont, entre autres:
- dessins techniques Nortel
- manuels d’utilisations 3456
- fiches produit Nortel
- dépliants
- ou étiquettes-énergie Nortel 3456
Tous sont importants, mais les informations les plus importantes du point de vue de l'utilisation de l'appareil se trouvent dans le manuel d’utilisation Nortel 3456.

Un groupe de documents appelé manuels d’utilisation est également divisé en types plus spécifiques, tels que: Manuels d’installation Nortel 3456, manuels d’entretien, brefs manuels ou manuels de l’utilisateur Nortel 3456. Selon vos besoins, vous devriez chercher le document dont vous avez besoin. Sur notre site, vous pouvez voir le manuel le plus populaire d’utilisation du produit Nortel 3456.

Manuels d’utilsiation similaires

Manuel d’utilisation complet de l’appareil Nortel 3456, quelle devrait-elle être?
Le manuel d’utilisation, également appelé le mode d’emploi, ou tout simplement le manuel, est un document technique destiné à aider à utiliser Nortel 3456 par les utilisateurs. Des manuels sont généralement écrits par un rédacteur technique, mais dans un langage accessible à tous les utilisateurs Nortel 3456.

Le manuel d’utilisation complet Nortel, devrait inclure plusieurs éléments de base. Certains d'entre eux sont moins importants, tels que: la couverture / page de titre ou pages d'auteur. Cependant, la partie restante, devrait nous fournir des informations importantes du point de vue de l'utilisateur.

1. Introduction et des conseils sur la façon d'utiliser le manuel Nortel 3456 - Au début de chaque manuel, nous devrions trouver des indices sur la façon d'utiliser le document. Il doit contenir des informations sur l'emplacement de la table des matières Nortel 3456, FAQ ou des problèmes les plus fréquents - les points qui sont les plus souvent recherchés par les utilisateurs de chaque manuel
2. Table des matières - index de tous les conseils pour lNortel 3456 qui peuvent être trouvés dans le document courant
3. Conseils sur la façon d'utiliser les fonctions de base de l’appareil Nortel 3456 - qui devraient nous aider dans les premières étapes lors de l'utilisation Nortel 3456
4. Troubleshooting - séquence systématique des activités qui nous aideront à diagnostiquer et ensuite résoudre les principaux problèmes de Nortel 3456
5. FAQ - questions fréquemment posées
6. Détails du contact Informations sur l'endroit où chercher le contact avec le fabricant / service Nortel 3456 dans un pays donné, si le problème ne peut être résolu par nous-mêmes.

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