Manuel d’utilisation Toshiba 65HC15

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Summary
  • Toshiba 65HC15 - page 1

    ( E ) 65HC15 65HC15 Owner's Record The model number and serial number are on the back of your monitor. Record these numbers in the spaces below. Refer to these numbers whenever you communicate with your Toshiba dealer about this monitor. Model: 65HC15 Serial No.: Projection Monitor O WNER’S M ANUAL Intr oduction Connecting y our Monitor Usin ...

  • Toshiba 65HC15 - page 2

    2 ( E ) 65HC15 Saf ety P r ecautions WAR N I N G TO R E D U C E TH E R I SK O F F I R E OR E LECTR IC S H OC K, D O NO T E XP O SE TH I S AP PLIAN CE TO RAI N OR MO I STUR E. Dear Customer , T hank you for purchasing this T oshiba monitor . T his manual will help you use the many exciting features of your new monitor . Bef ore oper ating the monito ...

  • Toshiba 65HC15 - page 3

    3 ( E ) 65HC15 Installation, Car e, and Service Installation F ollow these recommendations and precautions and heed all warnings when installing your monitor: 16) Never modify this equipment. Changes or modific ations may void: a) the warranty , and b) the user’s authority to operate this equipment under the rules of the Federal Communications Co ...

  • Toshiba 65HC15 - page 4

    4 ( E ) 65HC15 Ground clamp Antenna discharge unit (NEC Section 810-20) Grounding conductors (NEC Section 810-21) Power service grounding electrode system (NEC Art 250 Part H) Ground clamps Antenna lead-in wire Electric service equipment QUALIFIED SERVICE TECHNICIAN 24) Always operate this equipment from a 120 V AC, 60 Hz power source only. 25) Alw ...

  • Toshiba 65HC15 - page 5

    5 ( E ) 65HC15 Important Saf ety Pr ecautions for Split Cabinet F eature T oshiba monitor model 65HC15 has a split c abinet feature that allows disassembly of the c abinet into two sections during installation. F or details, please refer to the insert titled “Dis assembly/ Reassembly Instructions for Split Cabinet Feature” included with this ow ...

  • Toshiba 65HC15 - page 6

    6 ( E ) 65HC15 Important Safety Inf ormation ............................. 2-5 Introduction ................................................................ 7 W elcome to T oshiba ......................................................... 7 E xploring your new monitor ............................................ 7 Connecting your Monitor ........... ...

  • Toshiba 65HC15 - page 7

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 7 ( E ) 65HC15 INPUT EXIT MENU VOLUME VIDEO S-VIDEO AUDIO L/MONO R VIDEO 3 IN OUT 1 IR OUT 2 Intr oduction W elcome to T oshiba Thank you for purchasing this T oshiba M onitor , one of the innovative projection monitors ...

  • Toshiba 65HC15 - page 8

    Intr oduction Connecting y our Monitor Using the Remote Contr ol Setting up y our TV Using the TV ’ s F eatur es Appendix Index 8 ( E ) 65HC15 Connecting y our Monitor Note: Cables except for Dual-wand IR blaster cable are not supplied with your monitor. ● Standard A/V (audio/video) cables usually come in sets of three, and are typically color- ...

  • Toshiba 65HC15 - page 9

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 9 ( E ) 65HC15 Connecting a VCR This connection allows you to watch video tapes. Y ou will need: • one set of standard A/V cables IN from ANT OUT to TV CH 3 CH 4 VIDEO AUDIO LR IN OUT OUT 1 IR OUT 2 Note: If you have a ...

  • Toshiba 65HC15 - page 10

    Intr oduction Connecting y our Monitor Using the Remote Contr ol Setting up y our TV Using the TV ’ s F eatur es Appendix Index 10 ( E ) 65HC15 Connecting a cable conv erter bo x and VC R This connection allows you to watch basic and pr emium cable channels and watch video tapes. To watch basic and premium cable channels, put the monitor in VIDEO ...

  • Toshiba 65HC15 - page 11

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 11 ( E ) 65HC15 From Antenna From Satellite Dish Connecting a DVD player or satellite r eceiver and a VCR This connection allows you to watch D VD/satellite and V CR. Y ou will need: • one (or two, if satellite receive ...

  • Toshiba 65HC15 - page 12

    Intr oduction Connecting y our Monitor Using the Remote Contr ol Setting up y our TV Using the TV ’ s F eatur es Appendix Index 12 ( E ) 65HC15 Connecting a DV D play er with ColorStream ® (component video) and a VCR This connection allows you to watch D VDs and video tapes. Y our monitor has ColorS tream (component video) inputs. Connecting you ...

  • Toshiba 65HC15 - page 13

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 13 ( E ) 65HC15 Connecting a D TV receiv er/set-top bo x with ColorStr eam ® (component video) and a VCR This connection allows you to watch DTV (digital TV ), V CR, and TV programs, and recor d DTV (composite video onl ...

  • Toshiba 65HC15 - page 14

    Intr oduction Connecting y our Monitor Using the Remote Contr ol Setting up y our TV Using the TV ’ s F eatur es Appendix Index 14 ( E ) 65HC15 Connecting tw o VC Rs This connection allows you to r ecord (dub/edit) fr om one VCR to another V CR while watching a videotape. –T o recor d one program while watching another , tune VCR1 to the channe ...

  • Toshiba 65HC15 - page 15

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 15 ( E ) 65HC15 [1] HD MI = High- Definit ion Multimedia Interf ace. [2] DV I = Digit al Video Interface. [3] HD CP = High-bandwidth Digital Content Protection. [4] E IA/CE A-86 1/86 1B compliance covers the transmission ...

  • Toshiba 65HC15 - page 16

    Intr oduction Connecting y our Monitor Using the Remote Contr ol Setting up y our TV Using the TV ’ s F eatur es Appendix Index 16 ( E ) 65HC15 Controlling infr ared r emote-controlled devices thr ough the monitor (I R pass-thr ough) Y ou can use the monitor ’ s IR OUT terminal (infrared pass-through) to remotely operate (through the monitor) m ...

  • Toshiba 65HC15 - page 17

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 17 ( E ) 65HC15 Connecting an audio system This connection allows you to use an audio amplifier and external speakers and adjust the audio level using the monitor ’ s remote control. To control the audio, turn on the m ...

  • Toshiba 65HC15 - page 18

    Intr oduction Connecting y our TV Using the r emote contr ol Setting up y our TV Using the TV ’ s F eatur es Appendix Index 18 ( E ) 65HC15 Squeeze tab and lift cover . Note: • Be sure to use AA size batteries. • Dispose of batteries in a designated disposal area. • Batteries should always be disposed of with the environment in mind. Always ...

  • Toshiba 65HC15 - page 19

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 19 ( E ) 65HC15 Note: T he error message “Not A vailable” will appear if you press a key for a funct ion that is not available. Learning about the r emote control The buttons used for operating the monitor only are d ...

  • Toshiba 65HC15 - page 20

    Intr oduction Connecting y our TV Using the r emote contr ol Setting up y our TV Using the TV ’ s F eatur es Appendix Index 20 ( E ) 65HC15 SKI P/S EARC H Skips back to beginning of current DVD chapter or locates previous chapters. SKI P/S EARC H Skips forward to locate later DVD chapters. STO P Stops the tape or DVD. PLA Y Begins playback of a t ...

  • Toshiba 65HC15 - page 21

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 21 ( E ) 65HC15 Note: • “---” will send nothing. •“ ← ” s ame as left column. Remote control function key chart K ey Label Monitor Cable/Satellite VCR DVD PO WER P ower P ower P ower P ower INPUT Input ←? ...

  • Toshiba 65HC15 - page 22

    Intr oduction Connecting y our TV Using the r emote contr ol Setting up y our TV Using the TV ’ s F eatur es Appendix Index 22 ( E ) 65HC15 12 3 45 6 7 89 ENT 100 0 POWER RECALL INPUT +10 PIC SIZE EXIT INFO STOP POP DIRECT CH MUTE SLEEP TV/VCR PAUSE FF REW SKIP / SEARCH SPLIT SWAP POP CH LIGHT REC CH SCAN FREEZE SOURCE PLAY TV CBL/SAT VCR DVD VOL ...

  • Toshiba 65HC15 - page 23

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 23 ( E ) 65HC15 Remote control codes (cont.) Satellite receiv er (cont.) R CA: 008, 009, 013, 016 R ealistic: 030 S amsung: 059 S ony: 014, 055 S tar Choice: 057 S tar T rak: 025, 026, 037, 054 STS: 024 T oshiba: 000, 00 ...

  • Toshiba 65HC15 - page 24

    Intr oduction Connecting y our TV Using the r emote contr ol Setting up y our Monitor Using the TV ’ s F eatur es Appendix Index 24 ( E ) 65HC15 Setting up y our Monitor T urning on the Monitor Pr ess PO WER on the remote control or monitor . The Red LED indicator on the monitor will be illuminated. P ress PO WER again to turn off the M onitor . ...

  • Toshiba 65HC15 - page 25

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 25 ( E ) 65HC15 Changing the on-scr een display language Y ou can choose from thr ee different languages (English, F rench, and S panish) for the on-screen display of adjustment menus and messages. To select a language: ...

  • Toshiba 65HC15 - page 26

    Intr oduction Connecting y our TV Using the r emote contr ol Setting up y our Monitor Using the TV ’ s F eatur es Appendix Index 26 ( E ) 65HC15 6. P ress y (up), z (do wn), x (left), or • (right) on the remote control to converge the red or blue line into the white line. EX I T : TO F I N I SH ADJUSTMENT ENTER : TO CHANGE COLOR : TO ADJUST RED ...

  • Toshiba 65HC15 - page 27

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 27 ( E ) 65HC15 12 3 45 6 7 89 ENT 100 0 POWER RECALL INPUT +10 PIC SIZE EXIT INFO STOP POP DIRECT CH MUTE SLEEP TV/VCR PAUSE FF REW SKIP / SEARCH SPLIT SWAP POP CH LIGHT REC CH SCAN FREEZE SOURCE PLAY TV CBL/SAT VCR DVD ...

  • Toshiba 65HC15 - page 28

    Intr oduction Connecting y our TV Using the Remote Contr ol Setting up y our TV Oper ating your Monitor Appendix Index 28 ( E ) 65HC15 T heaterW ide 1 picture size (F or 4:3 f ormat pr ograms) • The picture is non-uniformly enlarged—the center of the picture remains close to its original proportion, but the left and right edges are stretched wi ...

  • Toshiba 65HC15 - page 29

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 29 ( E ) 65HC15 12 3 45 6 7 89 ENT 100 0 POWER RECALL INPUT +10 PI C SIZE EXIT INFO TV CBL/SAT VCR DVD VOL CH ENTER DVDMENU MENU T O P M E N U C L E A R E N T E R yzx • PIC SIZE ENTER Note: Y ou can scroll the picture ...

  • Toshiba 65HC15 - page 30

    Intr oduction Connecting y our TV Using the Remote Contr ol Setting up y our TV Oper ating your Monitor Appendix Index 30 ( E ) 65HC15 12 3 45 6 7 89 ENT 100 0 POWER RECALL INPUT +10 P IC SIZE EXIT INFO STOP POP DIRECT CH MUTE SLEEP TV/VCR PAUSE FF REW SKIP / SEARCH SPLIT SWAP POP CH LIGHT REC CH SCAN FREEZE SOURCE PLAY TV CBL/SAT VCR DVD VOL CH EN ...

  • Toshiba 65HC15 - page 31

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 31 ( E ) 65HC15 12 3 45 6 7 89 ENT 100 0 POWER RECALL INPUT +10 PI C SIZE EXIT INFO STOP MUTE SLEEP TV/VCR PAUSE FF REW SKIP / SEARCH SPLIT SWAP LIGHT REC FREEZE SOURCE PLAY TV CBL/SAT VCR DVD VOL CH ENTER DVDMENU MENU T ...

  • Toshiba 65HC15 - page 32

    Intr oduction Connecting y our TV Using the Remote Contr ol Setting up y our TV Oper ating your Monitor Appendix Index 32 ( E ) 65HC15 ENT 100 0 CHRTN +10 PIC SIZE EXIT STOP MUTE SLEEP TV/VCR PAUSE FF REW SKIP / SEARCH SPLIT SWAP LIGHT REC FREEZE SOURCE PLAY TV CBL/SAT VCR DVD VOL CH ENTER DVDMENU MENU T O P M E N U C L E A R E N T E R Swapping the ...

  • Toshiba 65HC15 - page 33

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 33 ( E ) 65HC15 Using the L OC KS menu The LOCKS menu includes the V -Chip and New PIN Code functions. Y ou can use these functions after entering the correct PIN code. Entering the PI N code 1. Pr ess MENU, and then pre ...

  • Toshiba 65HC15 - page 34

    Intr oduction Connecting y our TV Using the Remote Contr ol Setting up y our TV Oper ating your Monitor Appendix Index 34 ( E ) 65HC15 ...

  • Toshiba 65HC15 - page 35

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 35 ( E ) 65HC15 12 3 45 6 7 89 ENT 100 0 POWER RECALL INPUT +10 PIC SIZE EXIT INFO STOP POP DIRECT CH MUTE SLEEP TV/VCR PAUSE FF REW SKIP / SEARCH SPLIT SWAP POP CH LIGHT REC CH SCAN FREEZE SOURCE PLAY TV CBL/SAT VCR DVD ...

  • Toshiba 65HC15 - page 36

    Intr oduction Connecting y our TV Using the Remote Contr ol Setting up y our TV Oper ating your Monitor Appendix Index 36 ( E ) 65HC15 Changing the PI N code 1. F rom the LOCKS menu (page 33), press y or z to highlight NEW PIN CODE. 2. P ress the N umber buttons (0-9) to enter a new 4-digit code. The numbers you enter will replace the dashes in the ...

  • Toshiba 65HC15 - page 37

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 37 ( E ) 65HC15 Adjusting the pictur e quality Y ou can adjust the picture quality to y our personal preferences, including the contrast, brightness, color , tint, sharpness, and color temperature. To adjust the picture ...

  • Toshiba 65HC15 - page 38

    Intr oduction Connecting y our TV Using the Remote Contr ol Setting up y our TV Oper ating your Monitor Appendix Index 38 ( E ) 65HC15 Selecting the color temper ature Y ou can change the quality of the picture by selecting fr om three preset color temperatures: cool, medium, and warm. To select the color temperature: 1. P ress MENU, and then pr es ...

  • Toshiba 65HC15 - page 39

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 39 ( E ) 65HC15 Resetting your pictur e setting adjustments The RESET function adjusts the picture settings to the follo wing factory settings: M ode ........................... sports Contrast ................ max (100) ...

  • Toshiba 65HC15 - page 40

    Intr oduction Connecting y our TV Using the Remote Contr ol Setting up y our TV Oper ating your Monitor Appendix Index 40 ( E ) 65HC15 INPUT EXIT MENU VOLUME Note: •W hen H DM I is selected the V I DE O O UT terminal does not output a signal. •W hen ColorStream H D 1 or H D 2 is selected, the VI D E O OUT terminal does not output a signal. T o ...

  • Toshiba 65HC15 - page 41

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 41 ( E ) 65HC15 Using the closed caption f eature The closed caption feature has two options: • Captions—An on-screen display of the dialogue, narration, and sound effects of TV programs and videos that are closed ca ...

  • Toshiba 65HC15 - page 42

    Intr oduction Connecting y our TV Using the Remote Contr ol Setting up y our TV Oper ating your Monitor Appendix Index 42 ( E ) 65HC15 Note : If the monitor’s power source is interrupted (the power cord is unplugged or a power f ailure occurs), the clock must be reset. 12 3 45 6 7 89 ENT 100 0 POWER RECALL INPUT +10 PIC S I ZE EXIT INFO MUTE SLEE ...

  • Toshiba 65HC15 - page 43

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 43 ( E ) 65HC15 Adjusting the sound Muting the sound Pr ess MUTE to temporarily reduce (1/2 MUTE) or turn off (MUTE) the sound. While the sound is off , the screen will display “1/2 MUTE” or “MUTE” in the lower r ...

  • Toshiba 65HC15 - page 44

    Intr oduction Connecting y our TV Using the Remote Contr ol Setting up y our TV Oper ating your Monitor Appendix Index 44 ( E ) 65HC15 12 3 45 6 7 89 ENT 100 0 POWER RECALL INPUT +10 PIC SIZE EXIT INFO STOP POP DIRECT CH MUTE SLEEP TV/VCR PAUSE FF REW SKIP / SEARCH SPLIT SWAP POP CH LIGHT REC CH SCAN FREEZE SOURCE PLAY TV CBL/SAT VCR DVD VOL CH ENT ...

  • Toshiba 65HC15 - page 45

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 45 ( E ) 65HC15 Using the StableSound ® f eatur e When the signal source is changed, the S tableSound feature limits the highest volume level to prev ent extreme changes in volume (for example, to prevent the sudden inc ...

  • Toshiba 65HC15 - page 46

    Intr oduction Connecting y our TV Using the Remote Contr ol Setting up y our TV Oper ating your Monitor Appendix Index 46 ( E ) 65HC15 ...

  • Toshiba 65HC15 - page 47

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 47 ( E ) 65HC15 Displaying monitor status inf ormation on-scr een Pr ess RECALL to display the following information on-screen: •I nput mode •T ime (if set) •R emaining time on SLEEP timer (if set) •V ideo label ...

  • Toshiba 65HC15 - page 48

    Intr oduction Connecting y our TV Using the Remote Contr ol Setting up y our TV Using the TV ’ s F eatur es Appendix Index 48 ( E ) 65HC15 Power Source 120 V AC, 60 Hz Power Consumption 185 W (average) 0.7 W (in standby mode) Audio Power 15 W + 15 W Speaker Type Two 6-5/16 inches (16 cm) round Video/Audio Terminals S-VIDEO INPUT Y: 1 V(p-p), 75 o ...

  • Toshiba 65HC15 - page 49

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 49 ( E ) 65HC15 Tr oubleshooting Before calling a service technician, please check the following table for a possible cause of the symptom and some solutions. Symptom Solution M onitor will not turn on • Make sur e the ...

  • Toshiba 65HC15 - page 50

    Intr oduction Connecting y our TV Using the Remote Contr ol Setting up y our TV Using the TV ’ s F eatur es Appendix Index 50 ( E ) 65HC15 T oshiba America Consumer Pr oducts, L.L.C. (“T ACP”) makes the f ollowing limited warranties to original consumers in the United States. TH E S E LI M ITE D WAR RA NTI E S E XTEN D T O TH E O R IG I N AL ...

  • Toshiba 65HC15 - page 51

    Intr oduction Connecting y our Monitor Using the r emote contr ol Setting up y our Monitor Oper ating your Monitor Appendix Index 51 ( E ) 65HC15 Index A A/V cable s (st andard) ......................................................... 8 Audio OUT sound, selecting ........................................... 4 6 Audio system connection ............. ...

  • Toshiba 65HC15 - page 52

    ( E ) 65HC15 (05-06) PRINTED IN USA MANUFACTURED BY CableClear, ColorStream, StableSound, and TheaterWide are registered trademarks of Toshiba America Consumer Products, L.L.C. HEAD OFFICE: 82 TOTOWA ROAD, WAYNE, NEW JERSEY 07470, U.S.A. NATIONAL SERVICE DIVISON: 1420B TOSHIBA DRIVE, LEBANON, TN. 37087, U.S.A. YC/N 23566732 #01E_52_65HC15 5/20/05, ...

Fabricant Toshiba Catégorie Computer Monitor

Les documents que nous recevons du fabricant de l'appareilToshiba 65HC15 peuvent être divisés en plusieurs groupes. Ceux-ci sont, entre autres:
- dessins techniques Toshiba
- manuels d’utilisations 65HC15
- fiches produit Toshiba
- dépliants
- ou étiquettes-énergie Toshiba 65HC15
Tous sont importants, mais les informations les plus importantes du point de vue de l'utilisation de l'appareil se trouvent dans le manuel d’utilisation Toshiba 65HC15.

Un groupe de documents appelé manuels d’utilisation est également divisé en types plus spécifiques, tels que: Manuels d’installation Toshiba 65HC15, manuels d’entretien, brefs manuels ou manuels de l’utilisateur Toshiba 65HC15. Selon vos besoins, vous devriez chercher le document dont vous avez besoin. Sur notre site, vous pouvez voir le manuel le plus populaire d’utilisation du produit Toshiba 65HC15.

Manuels d’utilsiation similaires

Manuel d’utilisation complet de l’appareil Toshiba 65HC15, quelle devrait-elle être?
Le manuel d’utilisation, également appelé le mode d’emploi, ou tout simplement le manuel, est un document technique destiné à aider à utiliser Toshiba 65HC15 par les utilisateurs. Des manuels sont généralement écrits par un rédacteur technique, mais dans un langage accessible à tous les utilisateurs Toshiba 65HC15.

Le manuel d’utilisation complet Toshiba, devrait inclure plusieurs éléments de base. Certains d'entre eux sont moins importants, tels que: la couverture / page de titre ou pages d'auteur. Cependant, la partie restante, devrait nous fournir des informations importantes du point de vue de l'utilisateur.

1. Introduction et des conseils sur la façon d'utiliser le manuel Toshiba 65HC15 - Au début de chaque manuel, nous devrions trouver des indices sur la façon d'utiliser le document. Il doit contenir des informations sur l'emplacement de la table des matières Toshiba 65HC15, FAQ ou des problèmes les plus fréquents - les points qui sont les plus souvent recherchés par les utilisateurs de chaque manuel
2. Table des matières - index de tous les conseils pour lToshiba 65HC15 qui peuvent être trouvés dans le document courant
3. Conseils sur la façon d'utiliser les fonctions de base de l’appareil Toshiba 65HC15 - qui devraient nous aider dans les premières étapes lors de l'utilisation Toshiba 65HC15
4. Troubleshooting - séquence systématique des activités qui nous aideront à diagnostiquer et ensuite résoudre les principaux problèmes de Toshiba 65HC15
5. FAQ - questions fréquemment posées
6. Détails du contact Informations sur l'endroit où chercher le contact avec le fabricant / service Toshiba 65HC15 dans un pays donné, si le problème ne peut être résolu par nous-mêmes.

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