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Polycom DOC2558B - page 1
Po l y c o m ® RMX ® 2000 System Hardware Guide Ve r s i o n 7.0.1 | September 2010 | DOC2558B ...
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Polycom DOC2558B - page 2
T rademark Information P olycom®, the P olycom “T riangles” logo, and th e names and marks associated with P olycom ’s products are trademarks and/or service marks of P olycom, Inc., and are registered and/or common-law marks in the Un ited States and various oth er countries. All other trademarks are the property of th eir respective owners ...
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Polycom DOC2558B - page 3
Regulatory Notices United St a tes Federal Communicatio n Commission (FCC) Part 15: Class A St atement. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. T est limits are designed to provide reasonable protection against harmful interference when the equipment is o ...
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Polycom DOC2558B - page 4
Compliant with European Battery Directiv e 2006/66/EC T o comply with the European Battery Directive 2006/ 66/EC, dispose of weak and wor n out batteries in accordance with local and national regulations. Chinese Communication C ertificate Singapore Certificate Complies with IDA standards DA101619 Ta i w a n Russian Communication C ertificate The P ...
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Polycom DOC2558B - page 5
Polycom RMX 2000 Hardware Guide i T able of Content s Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Main Features ..................... .............. .............. .............. .............. ............. 1-1 RMX 2000 Specifications .... ............... .............. ................. .............. ....... 1-2 ...
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Polycom DOC2558B - page 6
T able of Contents ii Replacing the Fan Drawer ......................... ................. .............. ... 1-34 Replacing a Faulty MPM/MPM+/MPMx Card ...................... 1-35 Removing the MPM/MPM+/MPMx Card from the MCU ................. .............. ............... .............. ........... 1-35 Installing the Replacement MPM/M PM+/MPMx C ...
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Polycom DOC2558B - page 7
1 Hardware Description This Hardware Guide provides information on the RMX 2000 and its components. This system utilizes a modular “universal slot” platform, whose components are designed for high performance, capacity and reliance. Main Features The Polycom RMX 2000 offers the following features: •L i n u x ® b a s e d • Chassis based on ...
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Polycom DOC2558B - page 8
Chapter 1- Hardware Description 1-2 RMX 2000 Specifications T ab le 1-1 Polycom RMX 2000 Specifications Physical Height 3U (13.25 cm.) Width 19” (48.26 cm.) Depth 15.74” (40 cm.) Weight Up to 16.5 Kg. Media Protocols Audio G .71 1, G . 719, G . 722, G .722.1, G .729A, G .723.1, Siren14, Siren 22. Video H.261, H.263, H.264. Network Interfaces IP ...
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Polycom DOC2558B - page 9
Polycom RMX 2000 Hard ware Guide 1-3 RMX 2000 System Capacities Conferencing Capacities The following table summarizes the di fferent conferencing capacities. T ab le 1-2 System Functions and Capacities RMX 2000 System Functions MPM Mode MP M+ Mode MPMx Mode Maximum number of Video parti cipant s in a conference 80 160 180 Maximum number of PSTN pa ...
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Polycom DOC2558B - page 10
Chapter 1- Hardware Description 1-4 Maximum number of Recording Links 20 (default) 20 (default) 20 (default) Maximum number of IVR Video Slides 150 150 150 Maximum number of Log Files (1Mb max.) 4000 4000 4000 Maximum number of CDR Files 2000 20 00 4000 Maximum number of Fault Files 1000 1000 1000 Number of Participant alerts Unlimited Unlimited Un ...
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Polycom DOC2558B - page 11
Polycom RMX 2000 Hard ware Guide 1-5 R esource Capacities The following table summarizes the reso urce capacities for a fully loaded system per card type T ab le 1-3 System Resource Cap acities According to Video Resolutio n Audio/V ideo and Resolution Resources with MPM Resources with MPM+ Resources with MPMx HD Support CP / VSW CP / VSW CP / VSW ...
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Polycom DOC2558B - page 12
Chapter 1- Hardware Description 1-6 Site R equirements This section describes the requiremen ts your site must meet for safe installation and operation of the system. Safety Requirements For your protection, please read th ese safety instructions completely before operating the equipment. • Look carefully for potential haza rds in your work area: ...
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Polycom DOC2558B - page 13
Polycom RMX 2000 Hard ware Guide 1-7 • In a single rack installation, st abiliz ers should be attached to the rack. • In multiple rack installations, the racks should be coupled together. • Always make sure the rack is st able be fore extending a component from the rack. • You should extend only one compone nt at a time - extending two or m ...
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Polycom DOC2558B - page 14
Chapter 1- Hardware Description 1-8 RMX 2000 Components On the RMX 2000 components are located on both the front and rear of the MCU as listed in Table 1-4, " Polyc om RMX 2000 Component Description" . For more information see the descriptions of the " RMX 2000 Front Panel” on page 1-8 and " RMX 2000 Rear Panel” on page 1-11 ...
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Polycom DOC2558B - page 15
Polycom RMX 2000 Hard ware Guide 1-9 T ab le 1-4 Polycom RMX 2000 Component Description Component Description CNTL (CPU) Module The CNTL module controls and manages the RMX 2000. The CNTL module has an ComExpress Pentium-M 1.4GHz processor , a 4 0GB ha rd disk drive, 1GB Compact Flash and 1GB of DDR RAM. The Operating System i s Linux. Power Supply ...
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Polycom DOC2558B - page 16
Chapter 1- Hardware Description 1-10 Multi Processor Module+ (MPM+) Card The MPM+ cards, perfor m the various RTP , audio and video processing functions on the RMX 2000 unit. TI C6455 processors are at the core of each MPM+ card which are available in the follo wing assemblies: • MPM+20 (20 CIF resources) • MPM+40 (40 CIF resources) • MPM+80 ...
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Polycom DOC2558B - page 17
Polycom RMX 2000 Hard ware Guide 1-11 RMX 2000 R ear Panel The RMX 2000 rear panel contains th e RTM IP card and optionally, the RTM ISDN card. The RTM IP card must be located on the bottom slot in the rear of the RMX 2000. In additi on, the rear panel houses the main power switch, AC i nlet, a circui t br eaker, and additional communications ports ...
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Polycom DOC2558B - page 18
Chapter 1- Hardware Description 1-12 The following items a ppear on the RMX 2 000 rear panel: T able 1-5 RMX 2000 Rear Panel - RTM IP Component De scription Item Description LAN 1 NA - Disconnected. Note: LAN 1 is covered with a plastic cap that shou ld not be removed. LAN 2 Used for the Netw ork connection. LAN 3 Fo r Remote Access only using the ...
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Polycom DOC2558B - page 19
Polycom RMX 2000 Hard ware Guide 1-13 RTM ISDN The RTM ISDN card connects direct ly to an MPM/MPM+/MPMx. The RTM ISDN card routes data between the MPM/ MPM+/MPMx cards and components of the system, converts IS DN T1/E1 media to IP packets and provides connectivity to external ISDN networks. The RTM ISDN card is installed on the rea r panel of the R ...
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Polycom DOC2558B - page 20
Chapter 1- Hardware Description 1-14 Figure 1-3 RMX 2000 RTM ISDN Rear Panel Layout ISDN/PSTN Clock Source Each RTM ISDN card has its own primary and se condary clock source. The first span to synchronize be comes the primary clock source and the second span to synchronize becomes the secondary clock source. This clock is used to synchronize ISDN s ...
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Polycom DOC2558B - page 21
Polycom RMX 2000 Hard ware Guide 1-15 Cables Connected to the RTM IP & ISDN Cards All external connectors are located on the rear pane l. Figure 1-4 RMX 2000 Rear Panel View with Cables LAN 2 Connection Power Cable Off/On switch E1/T1 Connection Do not remove the protective caps from LAN1, LAN3 and ShMG ports. ...
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Polycom DOC2558B - page 22
Chapter 1- Hardware Description 1-16 RMX 2000 LEDs The RMX includes LEDs located on the front panel and rear panel. In the front panel, the LEDs reflect the state of the components. The LEDs on th e rear panel indicate the state of the ex ter nal connections and the status of the RTM IP card. RMX 2000 Front Panel LEDs The following items appear on ...
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Polycom DOC2558B - page 23
Polycom RMX 2000 Hard ware Guide 1-17 MPM/MPM+ Card ERR Red ON - Major error on card. Flashes - During card startup. RDY Green ON - The card has completed startup success fully . Flashes - During card startup. ACT Amber ON - At least one participant is connected to a con ference. Flashes - During card startup. HS Blue Flashes - Shut down process in ...
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Polycom DOC2558B - page 24
Chapter 1- Hardware Description 1-18 CNTL Unit ERR Re d ON - Major sys tem error . In case of an active alarm this light is ON, and the RDY green is OFF . OFF - Normal. Flashes - During system st artup. RDY Green ON - CPU card has successfully completed startup. This light turns green after completing the entire system configuration. OFF - T urns O ...
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Polycom DOC2558B - page 25
Polycom RMX 2000 Hard ware Guide 1-19 RMX 2000 R ear Panel LEDs RTM IP The following LEDs appear on the RTM IP card: T ab le 1-7 RMX 2000 RTM IP LEDs Component LED Name LED Color Description LAN LEDs (1-3) LNK Green ON with an active network connection, flickers with Packet activity . 1 Gb Amber ON with a 1Gb onl ine connection, flickers with Packe ...
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Polycom DOC2558B - page 26
Chapter 1- Hardware Description 1-20 ShMG LEDs ERR Red ON - Ma jor error on RTM card. Flashes - During system startup. ACT Red ON - Packet flow to and fr om the MCU chassis . Flashes - During system startup. RDY Green ON - RTM IP card has successfully completed st artup. Flashes - During system startup. HS Blue OFF - Normal. Flashes - Duri ng power ...
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Polycom DOC2558B - page 27
Polycom RMX 2000 Hard ware Guide 1-21 RTM ISDN The following LEDs appear on the RTM ISD N: T ab le 1-8 RMX 2000 RTM ISDN LEDs Function Name LED Name LED Color Description LAN LED (1) LNK Green ON with an active network connection, flickers with Packet activity . 1 Gb Amber ON when 1Gb connection is online, flickers with Packet activity . ShMC LEDs ...
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Polycom DOC2558B - page 28
Chapter 1- Hardware Description 1-22 MPM/MPM+ and MPMx Configuration Modes The RMX unit can work with either MPM or MPM+/MPMx (but not with both simultaneously ) media cards. The card Type installed in the system determines the Card Config uration Mode. When MPM card is installed in the MCU, it operates in an MPM Mode . If MPM+ cards are installed, ...
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Polycom DOC2558B - page 29
Polycom RMX 2000 Hard ware Guide 1-23 MPM+ Resource Capacities per Card Type The MPM+ card offers increased reso urce capacities and capabilities. Three MPM+ card assemblies are available: MPM+ 80 , MPM+ 40 and MPM+ 20 offering various resource capa cities for CP conferences. In CP conferences: • Frame rate has been increased – with HD720p now ...
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Polycom DOC2558B - page 30
Chapter 1- Hardware Description 1-24 MPMx R esource Capacities per Card Assembly The MPMx card offers increased resour ce capacities and capabilities. Two MPM+ card assemblies are available: •M P M x - D •M P M x - S Table 4 summarizes the vide o capacities of the two MPMx card assemblies. MPMx, MPM+ and M PM Modes • MPMx, MPM+ and MPM cards ...
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Polycom DOC2558B - page 31
Polycom RMX 2000 Hard ware Guide 1-25 Operating Mode Selection During Startup / Restart When started with Version 7. 0 installe d, the RMX enter s MPMx Mode by default when no media cards are installed. System Information Changes The System Information includes License Information , and general system information, such as system memory size and Med ...
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Polycom DOC2558B - page 32
Chapter 1- Hardware Description 1-26 Example 1: Current status • An RMX has two MPM cards installed. •T h e Card Configuration Mod e is MPM . • Both MPM cards are enabled . Action 1. Remove one MPM card. 2. Inser t one MPMx card. Result •T h e Card Configuration Mod e remains MPM . •T h e r e m a i n i n g MPM card remains enabled . •T ...
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Polycom DOC2558B - page 33
Polycom RMX 2000 Hard ware Guide 1-27 • The remaining MPM card is disabled . Example 2: Current status • An RMX has one MPMx card installed . •T h e Card Configuration Mode is MPMx . •a n d t h e MPMx card is enable d . Action 1. Remove the MPM x card. 2. Insert one MPM card. Result •T h e Card Configuration Mode remains MPMx . •T h e i ...
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Polycom DOC2558B - page 34
Chapter 1- Hardware Description 1-28 RMX Chassis T ypes The RMX chassis can be of type A/B/C or D. The environmentally friendly D-ty pe chassis (indi cated by the letter D in the Part Number) is required for use with MPM+ card(s). The chassis type can be viewed in the Hardware Monitor, by right clicking Slot 0 and then clicking Properties. The RMX ...
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Polycom DOC2558B - page 35
Polycom RMX 2000 Hard ware Guide 1-29 Component R eplacement The RMX 2000 is designed with ease of maintenance in mind. Most components are swappable and are acce ssible directly vi a the front pane l or the rear panel. The following components can be re placed when they are faulty: • CNTL Module, see " Replacing the CNTL Module” on page 1 ...
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Polycom DOC2558B - page 36
Chapter 1- Hardware Description 1-30 T ypes of Ejector Leve rs on RMX Components On the RMX, 2 types of ejector levers can be attached to the cards: • An all metal (silver) lever • A modified PMC compatible ejecto r lever covered by plastic caps with a lock catch Using the All Metal Ejector Lever This ejector lever can be moved to 3 positions: ...
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Polycom DOC2558B - page 37
Polycom RMX 2000 Hard ware Guide 1-31 • Partia lly Open - For card powering down mode. Partially open the ejector lever(s) until the blue HS LEDs on the card and the Control Unit start flashing. When the HS LED is constantly lit the card is in a powered down mode and you can remove the card. • Fully Open - In th is position the card is released ...
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Polycom DOC2558B - page 38
Chapter 1- Hardware Description 1-32 5 On the CNTL Module to be installed, move the ejector lever to the fully open position. 6 Slide in the replacement CNTL Module. 7 Push the CNTL Module firmly into the Backpl ane, making sure it is properly seated in its slot. 8 Ensure that the metal ejector leve rs are full y retracted into their housings. 9 Ti ...
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Polycom DOC2558B - page 39
Polycom RMX 2000 Hard ware Guide 1-33 R eplacing the Power Supply Module A single supply unit powers the RM X 2000. Use the following procedure to replace a Power Supply: 1 Ensure that the power switch on th e RMX 2000 is turned OFF (O) and that the power cords are disconnected from the MCU. 2 Unscrew the captive screws on the front panel of the RM ...
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Polycom DOC2558B - page 40
Chapter 1- Hardware Description 1-34 R eplacing the Fan Drawer Three fans are mounted in the Fan drawer, where the airflow is from right to left. Should one of these fans fail as indicated by a Fan LED, you are required to replace the Fan drawe r. 1 Unscrew the captive screws on the front panel of the RMX 2000 that secure the Fan drawer. 2 Use the ...
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Polycom DOC2558B - page 41
Polycom RMX 2000 Hard ware Guide 1-35 R eplacing a Faulty MPM/MPM+/MPMx Card R emoving the MPM/MPM+/M PMx Card from the MCU All MPM/MPM+/MPMx cards can be instal led or removed while the RMX 2000 is powered on and operating. Prior to removing an MPM/MPM+/MPMx card the captive scr ews must be unscrewed and the ejector levers mu st be opened to initi ...
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Polycom DOC2558B - page 42
Chapter 1- Hardware Description 1-36 5 Carefully slide the MPM/MPM+/MPMx card out through the front panel. Installing the R eplacement MPM/MPM+/MPMx Card 1 On t he ca rd to b e in st all ed, mov e th e ejector levers to their fully open position. 2 Slide in the replacement MP M/MPM+/MPMx card. 3 Push the MPM/MPM+/MPM x card firmly into the Backplan ...
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Polycom DOC2558B - page 43
Polycom RMX 2000 Hard ware Guide 1-37 The blue HS LEDs on the MPM/MPM+/MPMx card and t he Control Unit start flashi ng and the power on cycle for the card is in itiated: — The card’s resources are added to the system resources list — The number of available ports on the RMX is increased to the current CFS license level — Port usage is re-ca ...
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Polycom DOC2558B - page 44
Chapter 1- Hardware Description 1-38 6 Slide in the replacement RTM ISDN card. 7 Insert the card into the slot until the ejector levers touch the front edge of the card cage. 8 Push the ejector levers to their fully closed position. 9 Tighten the captive screws on each side of the re ar panel of the card, securing the RTM ISDN card to RMX. 10 Turn ...
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Polycom DOC2558B - page 45
Polycom RMX 2000 Hard ware Guide 1-39 R eplacing the RTM IP Card The RTM IP card on the rear of the RMX 2000 provides connectivity to all the MCU modules. Use the following procedure to replace the RTM IP card: 1 Ensure that the power switch on the RMX 2000 is turned OFF (O). 2 Unscrew the captive screws on the rear panel of the RMX 2000 that secur ...
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