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Manuel d’utilisation Avaya 7940

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Summary
  • Avaya 7940 - page 1

    © 2006 Avay a Inc. All rights reserved. Configuring a Cisco 7960/7940 SIP Phone for use with Avaya SIP Solutions Configuring a Cisco 7960/7940 SIP Phone for use with Avaya SIP Solutions June 12, 2006 ...

  • Avaya 7940 - page 2

    2 © 2006 Avay a Inc. All rights reserved. Agenda Lab Topology Overview Relevant Cisco Product Documentation Links Converting/Upgrading a Cisco 7960/7940 SIP phone for use with Avaya SIP Solutions (post 5.3 firmware) Converting/Upgrading a Cisco 7960/7940 SIP phone for use with Avaya SIP Solutions (pre-5.3 firmware) Upgrade Notes Additional Miscell ...

  • Avaya 7940 - page 3

    3 © 2006 Avay a Inc. All rights reserved. ***NOTE*** ***NOTE*** ***NOTE*** ***NOTE*** ***NOTE*** Please read through this complete presentation BEFORE attempting the conversion/upgrade process ***NOTE*** ***NOTE*** ***NOTE*** ***NOTE*** ***NOTE*** ...

  • Avaya 7940 - page 4

    4 © 2006 Avay a Inc. All rights reserved. Foreword: This presentation is part of an overall series of PowerPoint and Camtasia Studio Flash Recordings This PowerPoint presentation is part of a series of PowerPoint presentations and Camtasia Studio Flash Recordings covering: – Episode 1 - Overview of Documentation/Call Flo ws – Episode 2 - SES 3 ...

  • Avaya 7940 - page 5

    © 2006 Avay a Inc. All rights reserved. Lab Topology Overview Lab Topology Overview ...

  • Avaya 7940 - page 6

    6 © 2006 Avay a Inc. All rights reserved. ...

  • Avaya 7940 - page 7

    © 2006 Avay a Inc. All rights reserved. Relevant Cisco Product Documentation Relevant Cisco Product Documentation ...

  • Avaya 7940 - page 8

    8 © 2006 Avay a Inc. All rights reserved. Relevant Cisco Product Documentation Release Notes for Cisco SIP IP Phone 7940/7960 Release 7.4 Cisco SIP IP Phone Administrator Guide, Versions 6.x and 7.x Converting a Cisco 7940/7960 CallMan ager Phone to a SIP Phone and the Reverse Proc ess Using the Cisco IP Phone 7940/7960 Cisco IP Phone 7960 and 794 ...

  • Avaya 7940 - page 9

    © 2006 Avay a Inc. All rights reserved. Configuring a Cisco 7960/7940 SIP phone for user with Avaya SIP Solutions (*For Cisco 7960/7940’s r unning 5.3 or later firmware) Configuring a Cisco 7960/7940 SIP phone for user with Avaya SIP Solutions (*For Cisco 7960/7940 (*For Cisco 7960/7940 ’ ’ s running 5.3 or s running 5.3 or later later firmw ...

  • Avaya 7940 - page 10

    10 © 2006 Avay a Inc. All rights reserved. For this lab, the 7960 was running existing SKINNY (SCCP) firmware Version 7.2 (4.0) – details below Model Number: CP-7960G MAC Address: 00-09-43-66-53-83 AppLoad ID: P00307020400 Boot Load: PC03A300 Version: 7.2 (4.0) ...

  • Avaya 7940 - page 11

    11 © 2006 Avay a Inc. All rights reserved. After the upgrade, the 7960 is running SIP 7.4 firmware – details below Model Number: CP-7960G MAC Address: 00-09-43-66-53-83 AppLoad ID: POS3-07-4-00 Boot Load: PC03A300 DSP Load ID: PS03AT45 ...

  • Avaya 7940 - page 12

    12 © 2006 Avay a Inc. All rights reserved. A Note about the .cnf filename extension in Windows The .cnf extension utilized by th e Cisco SIP configuration files, SIPDefault.cnf and SIPMacAddress. cnf is an extension already associated with the Windows terminal program, Hyperterm. By Default, Hyperterm hides the .cnf extension If you would like the ...

  • Avaya 7940 - page 13

    13 © 2006 Avay a Inc. All rights reserved. A Note about the .cnf filename extension in Windows - c ontinued ...

  • Avaya 7940 - page 14

    14 © 2006 Avay a Inc. All rights reserved. Installation Step by Step…(5.3 or later firmware) 1. Download the 7.4 Firmware from the Cisco Web Site Here – P0S3-07-4-00.zip 2. Download the SIPDefault.cnf and SIPMacAddress.cnf Here – SIPmacaddress.cnf -Generic Phone Specific SIPmacaddress.cnf File – SIPDefault.cnf - Generic SIPDefault.cnf Conf ...

  • Avaya 7940 - page 15

    15 © 2006 Avay a Inc. All rights reserved. Installation Step by Step…(5.3 or later firmware) cont.. 5. Rename the SIPmacaddress.cnf file to SIP + the MAC address of your 7960 SIP phone (the lab 7960’s MAC address is: 00-09-43-66-53-83). All alpha characters are UPPERCASE (the .cnf is lowercase) – SIP000943665383.cnf 6. Make the edits detaile ...

  • Avaya 7940 - page 16

    16 © 2006 Avay a Inc. All rights reserved. Installation Step by Step…(5.3 or later firmware) cont.. 9. Create the ringlist.dat file as deta iled in the followi ng slide titled, “ Creation of ringlist.dat (stored in the /tftpboot directory) ” and copy it into the /tftpb oot directory of your TFTP server. Note: The ringlis t.dat file is option ...

  • Avaya 7940 - page 17

    17 © 2006 Avay a Inc. All rights reserved. Upgrade Screenshot 7960 SCCP -> 7960 SIP 7.4 • IP Address 192.168.1.70 is the Cisco 7960 SIP Phone •Ringlist.dat was not utilized for this example ...

  • Avaya 7940 - page 18

    © 2006 Avay a Inc. All rights reserved. *Upgrading from a pre-5.3 version of 7960/7940 firmware *Upgrading from a pre-5.3 version of 7960/7940 firmware * Assumption: Your Firmware Release is later then Release 2.3 ...

  • Avaya 7940 - page 19

    19 © 2006 Avay a Inc. All rights reserved. Additional Configuration Notes (Upgrading from very old Cisco SIP releases) •There are incremental firmware steps required when upgrading from older SIP/SCCP firmware releases (pre 5.3) to the currently supported 7.4 SIP firmware release. For example, SCCP firmware vers ion 5.0(4.0) to SIP 7.4 in this c ...

  • Avaya 7940 - page 20

    20 © 2006 Avay a Inc. All rights reserved. Additional Configuration Notes (Upgrading from very old Cisco firmware releases) - Incremental Upgrade Steps 1. Downlo ad the 5.3 and 7.4 Firmwa re from the Cisco Web Site Here – P0S3-05-3-00.zip – P0S3-07-4-00.zip 2. Download the SIPDefault.cn f and SIPMacAddress.cnf from the Cisco Web Site Here – ...

  • Avaya 7940 - page 21

    21 © 2006 Avay a Inc. All rights reserved. Additional Configuration Notes (Upgrading from very old Cisco firmware releases) - Incremental Upgrade Steps 5. Rename the SIPmacaddress.cnf file to SIP + MAC address of your 7960 SIP phone (the lab 7960’s MAC address is: 00-09-43-66-53-83). All alpha characters are UPPERCASE (the .cnf is lowercase) – ...

  • Avaya 7940 - page 22

    22 © 2006 Avay a Inc. All rights reserved. Additional Configuration Notes (Upgrading from very old Cisco firmware releases) - Incremental Upgrade Steps 9. Create the ringlist.dat file as detai led in the following slide titled, “ Creation of ringlist.dat (stored in the /tftpboot directory) ” and copy it into the /tftpboot directory of your TFT ...

  • Avaya 7940 - page 23

    23 © 2006 Avay a Inc. All rights reserved. Additional Configuration Notes (Upgrading from very old Cisco firmware releases) - Incremental Upgrade Steps 16. Edit the SIPdefault.cnf file and make sure the following line item is changed back: – From this: image_version: P0S3-05-3-00 – To this: image_version: P0S3-07-4-00 17. Power cycle the phone ...

  • Avaya 7940 - page 24

    © 2006 Avay a Inc. All rights reserved. SIPDefault.cnf and SIPMacAddress.cnf Edits SIPDefault.cnf and SIPMacAddress.cnf Edits ...

  • Avaya 7940 - page 25

    25 © 2006 Avay a Inc. All rights reserved. Key changes (from defaults) in: SIPDefault.cnf # Image Version – image_version: POS3-07-4-00 # Proxy Server – proxy1_address: “example.com“ ; Can be dotted IP or FQDN # Proxy Server Port (default – 5060) – proxy1_port: 5060 # Proxy Registration (0-disable (default), 1-enable) – proxy_registe ...

  • Avaya 7940 - page 26

    26 © 2006 Avay a Inc. All rights reserved. Key changes (from defaults) in: SIPDefault.cnf (continued) # Do Not Disturb Control (0-off, 1-on, 2-off with no user control, 3-on with no user control) – dnd_control: 0 # Outbound Proxy Support – outbound_proxy: “192.168.1.77” ; restricted to dotted IP or DNS A record only – outbound_proxy_port ...

  • Avaya 7940 - page 27

    27 © 2006 Avay a Inc. All rights reserved. Key changes (from defaults) in: SIPmacaddress.cnf # SIP Configuration Generic File # Line 1 appearance – line1_name: 55001 # Line 1 Registration Authentication – line1_authname: “55001" # Line 1 Registration Password – line1_password: “123456" # Line 2 appearance – line2_name: 55001 ...

  • Avaya 7940 - page 28

    28 © 2006 Avay a Inc. All rights reserved. Key changes (from defaults) in: SIPmacaddress.cnf (continued) # Line 1 Display Name (Display name to use for SIP messaging) – line1_displayname: “Jim Cantwell” # Line 2 Display Name (Display name to use for SIP messaging) – line2_displayname: “Jim Cantwell” # Phone Prompt (The prompt that wi l ...

  • Avaya 7940 - page 29

    29 © 2006 Avay a Inc. All rights reserved. Creation of dialplan.xml (stored in the /tftpboot directory along with the SIP phone firmware) <DIALTEMPLATE> <TEMPLATE MATCH=“5...." Timeout="0" User="Phone" Rewrite="%s"/> <TEMPLATE MATCH="9,1.........." Timeout="0" Tone="Bellc ...

  • Avaya 7940 - page 30

    30 © 2006 Avay a Inc. All rights reserved. Creation of dialplan.xml (store in the /tftpboot directory along with SIP phone firmware) continued… • A secondary dial tone is invoked by the comma cha racter (tone n ames below)- see example of use on pr evious slide, i.e. tone=B ellcore-Inside (default is BellCore-Outide) • How to Create Dial Pla ...

  • Avaya 7940 - page 31

    31 © 2006 Avay a Inc. All rights reserved. Creation of ringlist.dat (stored in the /tftpboot directory) This file contains a list of the files with the ring tones and a label displayed to the user on t he phone. From the phone s elect Settings : Ring Type. This file is optional. Format: – Ring Tone Name <tab> filename • AT&T 1 ring_a ...

  • Avaya 7940 - page 32

    © 2006 Avay a Inc. All rights reserved. Upgrade Notes Upgrade Notes ...

  • Avaya 7940 - page 33

    33 © 2006 Avay a Inc. All rights reserved. Notes Verify that the phone icon located next to each defined line appearance does not have an “X” next to it, indica ting that registration has occurred. If the “X” appears, check that the proxy server address is set to the correct domain name, the outbound proxy IP address and port number are co ...

  • Avaya 7940 - page 34

    34 © 2006 Avay a Inc. All rights reserved. Additional Notes The Cisco IP 7960G phone supports 1 to 6 line appearances, the Cisco IP 7940G phone supports 1 to 2. This lab uses 2 line appearances for the 7960G. The number of line appear ances takes away from the speed dial appearances. This lab uses the Jim Cantwell a ccount provisioned on the Avaya ...

  • Avaya 7940 - page 35

    35 © 2006 Avay a Inc. All rights reserved. Additional Notes The Cisco 7960G/7940G supports only SIP/UDP The MAC address for the 7960/7940 sets are located on a sticker underneath the phone The Cisco 7960G/7940G supports TFTP for centralized configuration. All firmware files and configuration files should be placed in the TFTP root directory ( tftp ...

  • Avaya 7940 - page 36

    36 © 2006 Avay a Inc. All rights reserved. Additional Notes – Required DHCP Options The Cisco SIP phones can use DHCP to obtain their IP addresses. Scope Configuration options are as follows: – dhcp option #1 (IP subnet mask) – dhcp option #3 (default IP gateway) – dhcp option #6 (DNS server IP address) – dhcp option #15 (domain name) ? ...

  • Avaya 7940 - page 37

    © 2006 Avay a Inc. All rights reserved. Additional Miscellaneous Slides Additional Miscellaneous Slides ...

  • Avaya 7940 - page 38

    38 © 2006 Avay a Inc. All rights reserved. CM “change locations” form an d certain SIP x-fer scenarios ...

  • Avaya 7940 - page 39

    39 © 2006 Avay a Inc. All rights reserved. From the “ Cisco IP Phone 7960 and 7940 Firmware Upgrade Matrix ” Documentation The universal application lo ader allows the system a dminis trator to use SCCP, SIP, and MGCP, on the same network. To do this, a hunt algorithm is employed that searches for multiple configuration files. Depe nding on wh ...

  • Avaya 7940 - page 40

    40 © 2006 Avay a Inc. All rights reserved. Useful Avaya SES SIP Debugging Tips From SES 3.1 * SP1 from bash shell prompt - tethereal – tethereal -i eth0 -R sip – tethereal -i eth0 -R sip -V (verbose) – tethereal -i eth0 -R tcp.port== 5061 (you wont be able to read the encrypted SIP packets but you c an see if packets are flowing between SES ...

  • Avaya 7940 - page 41

    © 2006 Avay a Inc. All rights reserved. Avaya Solution and Interoperability Lab Application Note Avaya Solution and Interoperability Lab Application Note ...

  • Avaya 7940 - page 42

    42 © 2006 Avay a Inc. All rights reserved. Configuring SIP IP Telephony Using Avaya SIP Enablement Services, Avaya Communication Manage r, and Cisco 7940/7960 SIP Telephones - Issue 1 .1 (Double Click embedded PDF Below) ** Click Here to check for the latest Avaya Application Notes ...

  • Avaya 7940 - page 43

    © 2006 Avay a Inc. All rights reserved. Thank You! Thank You! ...

Fabricant Avaya Catégorie IP Phone

Les documents que nous recevons du fabricant de l'appareilAvaya 7940 peuvent être divisés en plusieurs groupes. Ceux-ci sont, entre autres:
- dessins techniques Avaya
- manuels d’utilisations 7940
- fiches produit Avaya
- dépliants
- ou étiquettes-énergie Avaya 7940
Tous sont importants, mais les informations les plus importantes du point de vue de l'utilisation de l'appareil se trouvent dans le manuel d’utilisation Avaya 7940.

Un groupe de documents appelé manuels d’utilisation est également divisé en types plus spécifiques, tels que: Manuels d’installation Avaya 7940, manuels d’entretien, brefs manuels ou manuels de l’utilisateur Avaya 7940. Selon vos besoins, vous devriez chercher le document dont vous avez besoin. Sur notre site, vous pouvez voir le manuel le plus populaire d’utilisation du produit Avaya 7940.

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Manuel d’utilisation complet de l’appareil Avaya 7940, quelle devrait-elle être?
Le manuel d’utilisation, également appelé le mode d’emploi, ou tout simplement le manuel, est un document technique destiné à aider à utiliser Avaya 7940 par les utilisateurs. Des manuels sont généralement écrits par un rédacteur technique, mais dans un langage accessible à tous les utilisateurs Avaya 7940.

Le manuel d’utilisation complet Avaya, devrait inclure plusieurs éléments de base. Certains d'entre eux sont moins importants, tels que: la couverture / page de titre ou pages d'auteur. Cependant, la partie restante, devrait nous fournir des informations importantes du point de vue de l'utilisateur.

1. Introduction et des conseils sur la façon d'utiliser le manuel Avaya 7940 - Au début de chaque manuel, nous devrions trouver des indices sur la façon d'utiliser le document. Il doit contenir des informations sur l'emplacement de la table des matières Avaya 7940, FAQ ou des problèmes les plus fréquents - les points qui sont les plus souvent recherchés par les utilisateurs de chaque manuel
2. Table des matières - index de tous les conseils pour lAvaya 7940 qui peuvent être trouvés dans le document courant
3. Conseils sur la façon d'utiliser les fonctions de base de l’appareil Avaya 7940 - qui devraient nous aider dans les premières étapes lors de l'utilisation Avaya 7940
4. Troubleshooting - séquence systématique des activités qui nous aideront à diagnostiquer et ensuite résoudre les principaux problèmes de Avaya 7940
5. FAQ - questions fréquemment posées
6. Détails du contact Informations sur l'endroit où chercher le contact avec le fabricant / service Avaya 7940 dans un pays donné, si le problème ne peut être résolu par nous-mêmes.

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