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Canon DR-2020U - page 1
Reference Guide Please read t his manual before using t he scanner. After you finish reading this manual, keep it i n a safe place for futur e refer ence. ...
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Canon DR-2020U - page 2
READ CAREF ULLY BEFORE OP ENING THE SEAL ED DISK PAC KAGE CANON SOFTWARE LICENSE AGREEMENT IMPORTAN T-RE AD THI S AGREEM ENT BEFORE OPENING THE SEALE D DISK PACKAGE! BY OPENING THE SEALE D DISK PACKAGE, YOU ARE DEEMED TO AG REE TO BE BOUND BY TH IS AGREEMEN T. This legal document is a license agreement bet ween you and CANON ELECTRONI CS INC. (“C ...
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Canon DR-2020U - page 3
Setup Guide Please rea d first. Checking t he Accessorie s If any of the items listed b elow are miss i ng or damaged, contact your local authorized Canon dealer or serv ice representative. • Items included in this manual are subject to change without notice. • You must keep the machine’s packaging and packing materials for storing or transpo ...
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Canon DR-2020U - page 4
Connecti ng to a Compu ter Installing the Softwa re 1 Insert the Setup D isc into the co mputer’s CD-ROM drive . The setup m enu automatically st arts up when you insert the CD-ROM into the dr ive. (If the menu does not start up, execute setup.exe from the CD-RO M.) 2 Click [Typical Installation]. 3 Click [Ins tall]. 4 Follow t he in struct ions ...
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Canon DR-2020U - page 5
1 ■ Internationa l ENERGY STAR ® Office Equipme nt Program As an ENERG Y STAR ® Partner, Canon Electronics Inc. has de termined that this m achine meets the ENERG Y STAR ® Program guidelines for energy efficiency. The International ENERG Y STAR ® Offic e Equipment Program is an internat ional program that promotes energy saving through the us ...
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Canon DR-2020U - page 6
2 ■ Für EMVG Dieses Produkt ist zum Gebra uch im Wohnbereich, Ges chäfts-und Gewerbebereich sowie in Kleinbetrieben vorgesehen. ■ Für 3. GPSGV “Maschinenlärminformations- Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 dB(A) oder weniger gemäß EN ISO 7779”. ■ Model Nam es The following names may be provided for the sa ...
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Canon DR-2020U - page 7
3 Table of Con tents Setup Gui de .................... ........... ........... ................. ....Foldout Introduction .............. ........... ........... ................. ........... .......... 4 Symbol s Used in This Manual .... ..... ...... .... ...... ..... .... ...... .... .... ..... 4 Manuals for the Scanner ........................... ...
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Canon DR-2020U - page 8
4 Introducti on Thank you for purchasing the Canon Document Scanner imageFORMULA DR-2020U . Please r ead this manual thoroughly before using the scanner to familiari ze yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. Symbols Used in Th is Manu al T ...
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Canon DR-2020U - page 9
5 Important Safety In structi ons To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions des cribed below. Installat ion Locat ion The performance of this s canner is affected by the enviro nment in which it is installed. Make sure that the location where the scanner is installed meets the following enviro ...
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Canon DR-2020U - page 10
6 Power Supp ly ● Connect only to a power outlet of the rated voltage and power supply frequency (either 120 V, 60 Hz or 220-240 V, 50/60 H z, depending on your region). ● Do not connect other electrical equipment to the same power outlet to which the scanner is connected. Also, when using an extension cord, make sure that the extension cord is ...
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Canon DR-2020U - page 11
7 Moving the Scan ner ● Before mov ing the scanner, m ake sure to turn the po wer switch OFF, and discon nect the power plug from the p ower outlet. ● When moving the scanner, make sure to lock the lock switch and carry the scanner w ith both hands so as not to drop it. The scanner weighs approximately 7.8 k g. ● When using the s canner, make ...
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Canon DR-2020U - page 12
8 CAUTION ● Do not install the scanner on a surf ace that is unstable, tilted, or in an area subject to excessive v ibrations, as this m ay cause t he scanner to fall, resulting in personal injury or damage t o the scanner. ● Do not block the ventilation openings. Doing so may cause the scanner to overheat, creating a risk of fire. ● Never pl ...
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Canon DR-2020U - page 13
9 Features of t he DR-2020U Doc ument Scan ner The main features of the DR-2020U document scanner are de scribed below. ● Multiple Methods for Documen ts Feeding Depending on the type of documen t you intend to scan, you c an use the feeder, flatbed, or business ca rd feeder. ● Fast Document Feeding Scan multipage docum ents at up t o 20 pages ...
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Canon DR-2020U - page 14
10 Names and F unctions of Parts Front A Feed er Cover Open this to cl ear paper jams or to perform c leaning. B Docum ent Guides Adjust this to the width of the document. C Docum ent Feed Tr ay Open this when placing documents into t he feeder. D Docum ent Eject Tray Documents scanned th rough the feeder are ejected here. E Eject Tray Exten sion O ...
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Canon DR-2020U - page 15
11 Operation Panel A Job Buttons Specific jobs are assigned to these buttons. Scanning will start when any of these buttons are pressed. The scanned images will be processed as follows for ea ch button: COPY: Prints scanned images to a specified print er. FILE : Sav es scanned images in a specified folder. E-MAIL : Sends a new e-mail m essage with ...
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Canon DR-2020U - page 16
12 Error Displays Rear A USB Connector Connect the supplied USB c able (or Hi-Speed USB 2.0 com patible cable) here. B ADF Connector CAUTION Never disconnect th e ADF con nector. The feeder will stop functioning if the ADF connector is d isconnected. C Power Connector Connect the supplied AC adapter here. Communication error with computer. When an ...
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Canon DR-2020U - page 17
13 Feeding Methods There are three feeding methods (feeder, flatbed, business card feeder) for scanning documents with this scanner. The types of documents that can be scanned with each method are as follows. Precautions for Using the Feeder • When sc anning a multipage document in a single scan procedure using the feeder, make sure that all of t ...
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Canon DR-2020U - page 18
14 • Document s with curled edges may result in folds and paper jams. Make sure to straighten out the curls before loading documents in the scanner. • Han dle paper edges with care, and be careful not to cut your fingers when loading d ocuments. Documents That Cannot Be Scanned with the Feeder Use the flatbed (platen gl ass) to scan the followi ...
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Canon DR-2020U - page 19
15 Placing Do cuments Placing Docum ents in to the Feed er 1 Fan the pag es of the docum ent to be sca nned, and load the docum ent into th e feeder with the scanning si de faci ng up . 2 Adjust the docume nt guides to the edges of the docume nt. IMPORTANT • Close the business ca rd feeder. The d ocuments placed into the feeder cannot be scanned ...
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Canon DR-2020U - page 20
16 Placin g Car ds into th e Busi ness Card Feeder 1 Open t he busines s card feed er. 2 Hold down th e lever ( A ) on the side of the bus iness ca rd feeder , and place the cards into th e feeder w ith the scanni ng side fac ing up. Fully ins ert the card s until they reach th e stopper s ( B ) at the back of the feeder. 3 Close th e business card ...
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Canon DR-2020U - page 21
17 Supplied Softwar e Use the following software supplied wit h the scanner to scan doc uments. Select which software to use based on your intended pur pose. Use this when you want to start scann ing merely by pressing a button on the scanner. Easily scan without computer operations. Specify advanced scan ning conditions, and process scanned images ...
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Canon DR-2020U - page 22
18 Scanning with Ca ptureOnTouch What is Capt ureOnTou ch? CaptureOnTouch is a scanning applicatio n that allows you to s can documents using easy-to-fo llow on-screen instructions. * [Attach to E-mail] in [S can First], and [Sen d by E -mail] in [Sele ct Scan Job ]. CaptureOnTouch provides multip le sc anning methods for you to select based on you ...
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Canon DR-2020U - page 23
19 Scanning w ith the Job Butto ns [Scan First] and [Select Scan Job] are pre-assigned to the three job buttons on the operation panel, and you can start scanning by pressing one of buttons when “S can First” appears on the display panel. Starting Ca ptureO nTouch CaptureOnTouch resides on your sys tem when you log on to Windows, and a CaptureO ...
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Canon DR-2020U - page 24
20 Scan Fi rst Operation Fl ow 1 Place the doc umen t in the sca nner (See p. 15) . 2 Click the [ Scan Fi rst] tab. The main s creen for [Sc an First] appears. 3 Click [Scan ner setting ] to displ ay the [Sca nner sett ing] dialog box, a nd co nfigure t he s canner settings. For details on sc anner setting items, refer to the Help. When you are f i ...
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Canon DR-2020U - page 25
21 5 Specify the output method. 6 Configure settings for the output method, and click the output button t o output the sca nned images . The name of the output button differs depending on the select ed output method. If yo u select [Save to f older] for the output m ethod, for example, the output button appears as [ Save]. The completion screen app ...
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Canon DR-2020U - page 26
22 Output Method Settings CaptureOnTouch provides four output me thods for pr ocessing sc anned images. The output settings that appear differ depending on t he output method selected. [Save to fold er] [Print] Save scanned images to a specified folder. When this method is selected, you must c onfigure settings for the image file to be sav ed. Prin ...
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Canon DR-2020U - page 27
23 Starting [Scan Fi rst] with t he START Button Under default settings, [Scan First] is assigned to t he START button on the operation panel. When “Ready” appear s on the display panel, press the STA RT button after placing your document in the scanner. CaptureOnTouch starts up and [Scan First] begins. When document scanning is finished, the o ...
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Canon DR-2020U - page 28
24 Select Scan Job Operation Fl ow Registering/Editing Jobs In CaptureOnTouch, y ou can re gister up to 10 jobs for use w ith [Select Scan Job]. 1 Click the [ Select Sc an Job] tab. The main s creen for [Select S can Job] appea rs. 2 Clic k th e [R eg ist er n ew jo b] butt on . The [Register new job] dialog box appears. Hin t If you select a regis ...
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Canon DR-2020U - page 29
25 [Output s ettings ] tab Configure settings for the output method. The items that app ear in this tab differ depending on t he [Output method] selected. [File settings] tab This tab appears w hen [Send by E -mail] is selected in the [Output method] list box. The items that appear in this tab are t he same as those in the [ Output settings] tab. [ ...
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Canon DR-2020U - page 30
26 4 Click the [ OK] button . The job is registered according to the configured settings and appears in the job list. To confirm the settings of a r egistered job or to c hange the settings, click the [Job list/edit] button. Selecting Scan Jobs 1 Place the docu ment in the scanner (Se e p. 15). 2 Click the [S elect Sca n Job] tab. The main screen f ...
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Canon DR-2020U - page 31
27 4 Click the [Start] button. The docum ent is scanned. While scanning is in progress, the number of pages scanned is d isplayed in addition to the scanner set ti ngs. When all the pages of the document are scanned, the s canned images are output according to th e registered job settings, and the completion screen appears. Hin t • Click [R eturn ...
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Canon DR-2020U - page 32
28 Troubleshooting This section des cribes the problems that m ay occur while using the scanner and how to resolve t hem. It you cannot resolve a problem, contact your lo cal authorized Ca non dealer or your service representative. Common Pro blems an d Solu tions Problem 1 The scanner will not turn on. Solutions (1) Confirm that the power switch i ...
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Canon DR-2020U - page 33
29 Probl em 8 Each scanned image of a multi-p age document is saved as a separate d ocument. Solutions With CaptureOnTouch, you can scan multiple pages into one image fil e when TIFF or PDF file format is selected. To do this, select [File type], click the [Detail Settings] button, and select [Save all pages as one file] in the displayed dialog b o ...
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Canon DR-2020U - page 34
30 Clear ing a Pa per Jam If a paper jam occurs while scanning from t he feeder, an error message appears on the display panel. Follow the procedure below to clear the jam. CAUTION Be careful not to cut your f ingers on the edges of the paper when clearing the paper jam. 1 Remove any d ocum ents rema ining i n the do cument feed tray and th e ejec ...
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Canon DR-2020U - page 35
31 6 Press t he ST OP butt on to cl ear the error mes sage o n the display. Hin t After clearing the paper jam, conf irm whether the last document was scanned b efore you continue sc anning. ...
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Canon DR-2020U - page 36
32 Appendix Cleani ng the Roll er Un it and Separati on Pa d If streaks appear in scanned images, o r if scanned d ocuments become dirty, the r oller unit and se paration pad may b e dirty. Be sure to clean them regularly. Hint The roller unit and separation pad are located inside the feeder cover. Be sure to remove the roller unit and sep aration ...
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Canon DR-2020U - page 37
33 4 Grasp both sides of the separation pad with your fingers, and re move t he sepa ration p ad. 5 Use a cloth damp ened with water and thoroughly wrung out to wip e the roller s and sep aration pad clean. Attaching the Roller Unit and Separati on Pad 1 Attach th e separat ion pad. Press the separation pad down gently until it snaps into place, an ...
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Canon DR-2020U - page 38
34 3 Lower the lock lever to s ecure the roller unit into place. You can lo wer the lock lever smo othly by gent ly bending it inward. 4 Close th e feeder co ver and document feed tray. CAUTION When closing the feeder cover and document feed tray, be careful not to get your fingers caught, as t his may result in personal injury. IMPORTANT The separ ...
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Canon DR-2020U - page 39
35 Weight Approx. 7.8 kg Power Co nsumptio n Scanning: Maximum 33.0 W In the Sleep Mode: Maximum 3.7 W With power s witch OFF: M aximum 0.5 W Noise 64 dB or less Operating Environm ent Temperature: 10°C t o 32.5°C Humidity: 20% to 80% RH AC Adapter Mode l Num ber MG1-4314 Input AC 100 V - 240 V, 50/60 Hz, 1.2 A (100 V) - 0.7 A (240 V) Output DC 2 ...
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Canon DR-2020U - page 40
CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI , SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042 , U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P. O.BOX 2262, 1180 EG AMSTEL VEEN, THE NETHERLANDS CANON LATIN AMERICA, INC. 703 WATE ...
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