Français dropdown-ico

Manuel d’utilisation Emulex Adapters

23 pages 0.46 mb
Télécharger

Aller à la page of 23

Summary
  • Emulex Adapters - page 1

    T roubleshooting and Maintenance Manual for LightPulse ® Adapters P003409-01A Rev A Critical Connectivity Solutions TM ...

  • Emulex Adapters - page 2

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Pag e ii Copyright © 2 008 Emulex. All rights reserved worldwid e. No part of this document may be reprodu ced by any means or translated to any electronic med ium with out the prior written consent of Emulex. Information furnished by Emulex is believed to be accu rate and reliable. ...

  • Emulex Adapters - page 3

    T roubleshooting and Ma intenan ce Manu al for L ight Pulse Ad apters Page iii Overview ................................................................................................................. 1 Be Informed, S tay Informed, S tay Current ......................................................... 1 Driver Updates ............................ ...

  • Emulex Adapters - page 4

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Pa ge 1 Overview Be Informed, St ay In formed, St ay Current In addition to staying informed and current, the se steps are a great first defense when trouble shooting any Emulex adapter software and hardware issue. • Read the documentation on the Em ulex Web site. From the main Emul ...

  • Emulex Adapters - page 5

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Pa ge 2 Drivers for Linux • The driver for Linux suppo rts kernels for Open Source drivers. • The driver download includes the b ase driver , and if it is no t i nclude d i n the app licati ons ki t, the application helper module install s crip t . • Th e a pp li c a ti o ns k i ...

  • Emulex Adapters - page 6

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Pa ge 3 The Importance of Comp ati bility Emulex works very closely with storage and system providers to en sure optim al performance of supported systems. As part of that work, both Emulex and the storage and system providers test specific hardware configurations and specific ver sio ...

  • Emulex Adapters - page 7

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Pa ge 4 T roubleshooting 1. Observe the problem. 2. Isolate the problem. Observing the Problem T ake a step back and th ink abou t what is being se en. Ask the following questions: • If the SAN has been working, wha t has changed? Apart from a catastrophic hardware failure, SANs typ ...

  • Emulex Adapters - page 8

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Pa ge 5 Isolating the Problem Once the problem is observed , determine where the proble m originates. Eliminate pro blem sources on a coarse level, is the problem in the SAN or in the server ? Determining this red uces the size and scope of the troubleshooting effort. If the SAN can b ...

  • Emulex Adapters - page 9

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Pa ge 6 • Incorrectly set configuration parameters. If the driver parameters are set incorrectly , erratic behavior can occur such as ver y long failure timeouts, storage being overrun by too many concurrent comman ds and failur es in path management software that rely on specific E ...

  • Emulex Adapters - page 10

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Pa ge 7 • Check switch zoning. L arge switched fabrics are complicated to set up a nd maintain. Zoning is a key element of a good con figuration, a nd it is one of th e most comp licated to ma nage. An improperly zoned fabric ca n cause a variety of problems that are not always dire ...

  • Emulex Adapters - page 11

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Pa ge 8 Inst allation Checklist This checklist covers installation of drivers and u ti lities. In addition to this checklist, verify with your storage and system providers for any specific instru ction they may provide. Some OEM vendors will repackage drivers and utilities. • V erif ...

  • Emulex Adapters - page 12

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Pa ge 9 Configuration Checklist • V erify recommended driver , firmwa re, and b o ot versio ns from your storage an d system provider . Many provid ers qualify specific adapter models, driver and firmware releases that th ey support. Using qualified provider solutions will ensure yo ...

  • Emulex Adapters - page 13

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Page 10 T ools to Collect Data Emulex provides tools to collect data about a problem o r behavio r with Em ulex products. Sometimes, more importantly , these tools provide information about general SAN operation, even if the pr oblem appears to be outside of Emulex's doma in. Dri ...

  • Emulex Adapters - page 14

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Page 1 1 Common Problems Hardware Issues Symptoms that indicate you may need to re turn the ada pter to Em ulex for repair: • Host system (server) does not pass power-on self test (POST). • The server does not boot. • LEDs on the adapter stop flashing or flash an error code . ? ...

  • Emulex Adapters - page 15

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Page 12 Can Not See Devices or Drives Possible reasons why you can not se e devices o r drives: • Some devices a re not powered on . Some adapter have a separate green 3.3V power in dicator LED (see page 19). • The LEDs indica te that the link is down . On an adapter , a link-down ...

  • Emulex Adapters - page 16

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Page 13 Out-of-Date Firmware V ersion Symptoms that indicate you may need to up date your firmwa re. For mo re information, see page 2. • The FC link fails to come up or stay up. • Mailbox time-out erro rs in the OS eve nt log or the UNIX messa ge file. • One or more LEDs have s ...

  • Emulex Adapters - page 17

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Page 14 When to C ont act Emulex Contact Emulex if you still experience problems after you: • Review the checklists in this manual and follow any suggestions for basic tro ubleshooting, such as updating driver or firmware. • V erify the environment is supported. If the adapter is ...

  • Emulex Adapters - page 18

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Page 15 Emulex W e b Site and Emulex Support Emulex Support Page The Emulex Support page contains links to the following: • S torage and system supplier-q ualified and su pported a dapters • Emulex released driver , downloads a nd docume ntation • Contact support (OEM and Emulex ...

  • Emulex Adapters - page 19

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Page 16 • Online Support . This password protected site allows you to ope n new case s and ch eck the stat us of ex is ti ng ca ses by click ing the online support link on the Emulex Support page. R ep ort problems, documentation issues, web site n avigati on difficulties or status ...

  • Emulex Adapters - page 20

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Page 17 Return More than 10 Pro d ucts or Check RMA S tatus . E-mail or phone to check repair status or return more than 10 prod ucts. Cont act Emulex AfterHours, W eekends or Holidays Phone if you have after-hours, holiday o r weekend issues. The Americas and in Asia: • E-mail addr ...

  • Emulex Adapters - page 21

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Page 18 LED Reference Information Firmware Operation an d Port Activi ty LEDs Emulex adapters have a POST test. Each port ha s a set of green a nd yellow LEDs (visib le throug h openings in the adapter's moun ting bracket) that ind icate the conditio ns and results of the POST . ...

  • Emulex Adapters - page 22

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Page 19 4 Gb/s link up: • For 4 Gb/s adapters, a solid G reen LED and tr iple blinking (4 Hz) yello w LED . • For 8 Gb/s adapters, a solid g reen LED and a fast triple blin king yello w LED. 8 Gb/s link up: • For 8 Gb/s adapters, a solid G reen LED and fa st quadruple blinking ( ...

  • Emulex Adapters - page 23

    Troubleshooting and Mainte nance Manual for LightPulse Ada pters Page 20 LED T able Note: All st ates except link rate apply to both HBAs and CNAs. The 4 Gb/s link rate is applicable to both HBAs and CNAs. The 2 Gb/s and 8 Gb/s link speed app ly to H BAs only . T able 1: LED Reference T able Y ellow LED Green LED St ate Off Off W ake-up failure (de ...

Fabricant Emulex Catégorie Network Card

Les documents que nous recevons du fabricant de l'appareilEmulex Adapters peuvent être divisés en plusieurs groupes. Ceux-ci sont, entre autres:
- dessins techniques Emulex
- manuels d’utilisations Adapters
- fiches produit Emulex
- dépliants
- ou étiquettes-énergie Emulex Adapters
Tous sont importants, mais les informations les plus importantes du point de vue de l'utilisation de l'appareil se trouvent dans le manuel d’utilisation Emulex Adapters.

Un groupe de documents appelé manuels d’utilisation est également divisé en types plus spécifiques, tels que: Manuels d’installation Emulex Adapters, manuels d’entretien, brefs manuels ou manuels de l’utilisateur Emulex Adapters. Selon vos besoins, vous devriez chercher le document dont vous avez besoin. Sur notre site, vous pouvez voir le manuel le plus populaire d’utilisation du produit Emulex Adapters.

Manuels d’utilsiation similaires

Manuel d’utilisation complet de l’appareil Emulex Adapters, quelle devrait-elle être?
Le manuel d’utilisation, également appelé le mode d’emploi, ou tout simplement le manuel, est un document technique destiné à aider à utiliser Emulex Adapters par les utilisateurs. Des manuels sont généralement écrits par un rédacteur technique, mais dans un langage accessible à tous les utilisateurs Emulex Adapters.

Le manuel d’utilisation complet Emulex, devrait inclure plusieurs éléments de base. Certains d'entre eux sont moins importants, tels que: la couverture / page de titre ou pages d'auteur. Cependant, la partie restante, devrait nous fournir des informations importantes du point de vue de l'utilisateur.

1. Introduction et des conseils sur la façon d'utiliser le manuel Emulex Adapters - Au début de chaque manuel, nous devrions trouver des indices sur la façon d'utiliser le document. Il doit contenir des informations sur l'emplacement de la table des matières Emulex Adapters, FAQ ou des problèmes les plus fréquents - les points qui sont les plus souvent recherchés par les utilisateurs de chaque manuel
2. Table des matières - index de tous les conseils pour lEmulex Adapters qui peuvent être trouvés dans le document courant
3. Conseils sur la façon d'utiliser les fonctions de base de l’appareil Emulex Adapters - qui devraient nous aider dans les premières étapes lors de l'utilisation Emulex Adapters
4. Troubleshooting - séquence systématique des activités qui nous aideront à diagnostiquer et ensuite résoudre les principaux problèmes de Emulex Adapters
5. FAQ - questions fréquemment posées
6. Détails du contact Informations sur l'endroit où chercher le contact avec le fabricant / service Emulex Adapters dans un pays donné, si le problème ne peut être résolu par nous-mêmes.

Avez-vous une question à propos de Emulex Adapters?

Utiliser le formulaire ci-dessous

Si vous n’avez pas résolu votre problème avec Emulex Adapters, avec l'aide du manuel que vous avez trouvé, posez une question en utilisant le formulaire ci-dessous. Si un utilisateur a eu un problème similaire avec Emulex Adapters il est probable qu’il a envie de partager la façon de le résoudre.

Réécrire le texte de l'image

Captcha
Nouvelle image

Commentaires (0)